Odana in Hambleton

What can I say. Poor service after I ordered and was told my order would be with me in an hour. So when it got to one hour and 20 minutes later I rang again to be told they were very busy but the order had left the shop 10 minutes ago and would be with me in two minutes (I live one minutes drive away) so two minutes after my call the food arrived, driver ran from car to door took money not even an apology from him and walked slowly back to his car. The food was cold and just chucked in the box. Can safely say I won’t be ordering again any time soon, waste of £15 as most went in the bin.

Food take over 1 hour and was cold and refusing to pay for cold food and long wait and when calling me to try and find me rude and not good English and shouting and now banned me for telling them it’s not right. But they want money for cold long waiting deffo would not go and keep away as not polite and just out there to rob u

Hit and miss at the moment, seems they are struggling to get orders correct

Great food and amazing staff . I recommend it! ;)

Always order from here as work close by, however ordered tonight and items were missing from order. Rang them to which they said they would deliver it, this was 10 mins from closing. Rang again to no answer so did not receive the food! Terrible service

Went here for the first time and was very impressed with how clean the shop and cooking looked. Staff very friendly and service with a smile. Very quick service....I was collecting so can't comment on delivery. Food was fantastic, cooked just right and very tasty. I found it good value for money too. I definitely recommend this shop.

Food arrived 45 minutes late and was just to say warm when it eventually arrived. This was a special birthday treat for our 11 year old daughter. We have given Odana a few chances, because we like the food, but every time it is cold, so we won't be ordered from Odana again

Excellent and friendly!!! The food is always great and good value for money.

Cold, sent to wrong address, never asked my address just said 12, parmo like rubber, chips soggy and cold

Doesn’t look up to much, but the food is great. Opens earlier than most places, so good for an early tea with kids. Haven’t been disappointed and have ordered lots over the years, for both collection and delivery

First time trying here last night and the pizza was great 👍 👌 😋 I went for the odana special my partner got the chicken burger. Really friendly staff. Will definitely be ordering here again. Forgot to take pictures as we were too busy enjoying it!

Sal sal is good an makes nice pizzas

Pisstake, ordered 2 wraps and cheesy curly Fry’s there was a facial hair in the fries and the second wrap didn’t come then it took another 45 minutes for the second wrap to be delivered and charged me for that one too, rude at the door when questioned upon the second payment. Had to ring 3 times asking where the food was !!

Waited over 2 and 1/2 hours food was like still frozen from the freezer most. Was not!! lekka was nasty never agin for me, Asda reduced section quid a pizza should of been better, This place use too be the bomb! back in the day shame what its gone to Sheeeeeeesh! 😵‍💫 What a waste of £20

Ordered a rock solid 10” margarita which looked, and tasted like a Tesco value frozen pizza, absolutely rancid. Cheese and chip wraps were nice, however when you’re ordering similar things some sort of indication as to which is which would be helpful rather than picking it apart trying to figure out which one has which sauce inside.

Have been surprised by this place. The kebab meat is really nice, the mixed grill kebab is lovely, tandoori chicken is soft and moist, not dry like other places. They cook really good chips. The don’t mess up orders, can follow simple requests like “just cabbage in the salad” you wouldn’t believe how rare that is in Northallerton. Parking is a let down, but just use kwik fit car park across the road. All in all , this is the best place for a kebab in town.

I had order a donner kabab last night and it was well and truly the best kabab i have had from anywhere in northallerton, great portion sizes and really fresh donner meat

We been waiting over 1,5 hour. Everything came cold. Ordered half pound burger get a quoter. Missed dip and cheese cake is frozen as a stone. Ordered first time and never again. Try to call there but no answer. Avoid.

Only had chip from here so far when passing. Nice to see a takeaway that actually cooks their chip properly so that they are crispy. Well done! I will definitely be returning.

Love this place, we don't get from anywhere else 👍

Very Good service and excellent food

Ordered a Chicken Kiev Calzone, absolutely amazing and tasted fantastic. Fast delivery and hot. Will order again. Thank you.

Given expected time and was over half an hour later. Didnt check when arrived but pizza ordered with stuff crust and extra jalapeno, had neither. Not as good as usual standard and charged for extras we didnt get.

Excellent service and lovely quality food

A very good kebab that I enjoyed , I’d of gave 5 stars but yet again it’s another takeaway that thinks it’s acceptable to serve a kebab with the sauces and salad in separate containers , we like our kebabs ready to eat as we walk home we don’t want to have to put it altogether first ☹️

The food was cold. I asked for no jalapeños on the pizza, i have never seen a pizza covered in jalapeños. The pizza had to go in the bin cause I have allergy of jalapeños. Disappointed

Quality food. Love it. Never let us down. 😀

Best take away in town have been there customer for many years they have never disappointed me I've collected and had delivery service too I find the staff very friendly kind and accommodating

Unbelievable takeaway! Gets better every time. They genuinely knock spots off any other takeout in town! The foods always piping hot, prompt delivery, decent prices and the staff are polite, helpful & friendly. Would highly recommend if your unsure. We've tried pretty much all of them and ordering from this little gem, we won't go anywhere else. Fact!

Not enough raw chicken. Even asked for extra and they didn't provide🤔🤔🤔

Ordered on Just eat at 15:15 said it would be here at 18:20. I phoned asking where my order was the man on the phone was really rude, bluntly said 'your order is still in shop' and that was at 18:25. I asked how much longer will it be and he said '10-15mins' didn't give me a chance to say anything and just hung up. I only ordered spicy chicken wings, donner meat & chips and a small portion of donner meat. It's taken over an hour to be delivered. WILL NOT ORDER FROM HERE AGAIN!!!! very poor customers service!

Great customer service, always polite and good food

We've tried the pizzas, really top quality.

Seats.....seats....for walk ins?.always top notch food though, box specials are v good value.

Food was good but had to wait over 2 and half hours for delivery, the excuse for the delay ..they've been busy, ain't nobody that busy that parmo and a wrap should take that long. Driver apologetic but staff very unhelpful

Its great. My wife and i get food from there all the time. Staff also brilliant.

Had to wait bloody 2 and a half hours for food and ordered 2 burgers and garlic sauce should not take this long it's bloody ridiculous if your after '' fast food'' don't go here

Our family go to take away. ❤💛💙calzone tonight was delish

It took over an hour for my good to come and when it come it was burnt 😠😠😠😠 and the food has no tast at all

popular fast food shop always open