Based on 447 opinions finded in 2 websites
Based on 447 opinions finded in 2 websites
Nº 158 in 336 in East Hampshire
Nº 35 of 87 British in East Hampshire
Opinions
We ordered battered haddock and cod with chips for tea and were so completely disappointed by our inedible meals. The chips were ok but our fish was tough, almost non existent, as if it had been cooked in the fryer several times before it reached us. We took it home, wrapped and labelled, but were disappointed, frustrated and still hungry half an hour later. Poor quality, over-cooking, tough (sorry to repeat myself). Won't be returning to this chippy in a hurry.
Tracy S . 2024-10-12
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I was in the area on business for a few nights & decided to try Oceans 11. There were some sketchy reviews, however the good far outweighed the not so good. I sat in the restaurant part & it took me back to Jimmy Baxters Chippy in the 1970`s in Lancashire. Full of life, lots of laughing & more overly great fish & chips. I ordered the Regular Cod & Chips with a side of curry sauce. The fish was cooked perfect, lovely light batter surrounding beautifully flaked cod. Chips were crisp on the outside & fluffy in the middle. The curry sauce was nice & spicy without over powering. All in all a great experience at a very reasonable price. It was that good I went back the night after.
David R . 2024-09-22
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Always got great service, and food was good, but the food has slowly been getting worse. Chips were so bitty and dry thar I didn't eat any fish ok but this is not the first time so I won't be going there anymore
gill gibson . 2024-08-25
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Lovely food. Very clean. Good service and patient staff. Will definitely go back
pam belcher . 2024-08-17
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Efficient and friendly service. Freshly cooked, great quality fish and chips served in a spotless cafe. Definitely recommend.
Angela E . 2024-08-08
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We’ve been coming to oceans 11 for a couple of years now and have never left disappointed. All the food is usually freshly cooked and my favourite go to is their southern fried chicken! However you have to be quick as it sells out super quick. Staff are super friendly and very accommodating and we’ve got to know them well over the time that we’ve been going. We travel from Ropley and wouldn’t go anywhere else for our fish and chips!
Becky Shotton Driver Training . 2024-07-30
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Lovely portion of double cooked chips. Thank you!
Alex Fynn . 2024-07-26
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Im not from Alton and rarely trust any chippies due to portion sizes and heightened prices, but this chippy is our new fave for when we are visiting! Huge portions, amazing and really lovely staff, and cheap prices. I had heard that this place serves small portions, but that could not be further from the truth. We were actually super full and super happy. The chips were beautifully cooked and piping hot. The curry sauce is big enough to feed three and the battered sausage was crispy and in no way soggy!
Jenny M . 2024-07-22
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Had a lovely lunch...fish tasted like it came straight out the ocean.....excellent service
Sue Lind . 2024-07-17
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Best chippie in Alton although the competition's not that great. Never had a bad bag of chips from here and the staff seem fairly friendly
Ashley Munday . 2024-06-23
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Not ever had a bad meal in here from opening to closing time. Chips are always fresh & food has always been well cooked.
Andy The Butcher . 2024-06-19
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The best fish and chips around the staff are always polite and you get a decent portion for your money
texas ranger . 2024-06-05
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Excellent friendly service with awesome chicken and chips... we'll be back as I missed out on the baklava,
bashemall . 2024-06-02
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This is the second time the fish has been awful; dry and tail end was nothing but batter and skin, no fish whatsoever.
Barry Makin . 2024-05-24
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Tried oceans 11 for first time. Not very welcoming. Staff not friendly. Batter on fish chewy. Very clean inside, but lacked Atmosphere. 👎
Daryn Jones . 2024-05-03
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Lovely food with my family,plenty of parking spaces , good service , nice chicken I’ll definitely be back .
Rocket Gamez . 2024-04-17
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Popped in to get sausage and chips Tuesday 16th lunchtime, I've never tasted so much salt on a portion of chips I clearly asked for more vinegar than salt she got it wrong ive had to throw most of the chips away very dissatisfying would I use again No
Roy Thompson . 2024-04-16
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Popped in for a cheeky takeaway to find there is now kebabs on the menu, the food was gorgeous and chips divine! Also, great customer service from the staff bringing the food to my car whilst I fed my baby. Will be back very soon!
Katie Edbrook . 2024-03-25
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The quality has gone down from when I first went there when they opened and for the first year very happy with them they changed the staff and the quality went with them
Michael Collins . 2024-03-20
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Nice facias until you walk inside the chips were awful sausage over cooked
Nik Styles . 2024-03-11
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A lovely little place with friendly staff and a relaxed atmosphere (if dining in). Filled a hole in the stomach, and no mistake.
M L . 2024-03-10
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This is a large eat in and takeaway fish and chips restaurant with a wide range of food. The staff are friendly, helpful, but efficient. I have only had fish and chips there, but this is my favourite fish and chips restaurant in Surrey/Hampshire. The fish is always fresh, with crispy, light and tasty batter, and the chips are cooked just right - slightly golden, crisp and dry on the outside, fluffy on the inside - not oily, soggy and flabby like some (yuch!). Also, the portion size of both fish and chips is generous at a reasonable price. I've also tried their homemade baklava, which is delicious. A very affordable, tasty meal.
Graham Segal . 2024-03-10
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Great food at a very good price
David Waring . 2024-03-08
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Looked after us well, food was good and staff welcoming and friendly.
Adrian Thomas . 2024-03-04
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Visiting the town came here for dinner I can honestly say best haddock and chips I ever had , freshly cooked . Lovely lady served us would highly recommend only wish we lived closer .
Lesley M . 2024-03-04
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The staff are so lovely, always a friendly smile and a chat, well done you lovely lot,
Jo Цфэжук . 2024-02-23
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Great fish and chip shop with excellent service
Timothy McGinn . 2024-02-21
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The best fish and chips around!
darran clark . 2024-01-25
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Part pre cooked chips re cooked when a customer wants chip were disgusting at mid day today. Ie Tuesday 23rd Jan 2024.
Peter E . 2024-01-23
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Terrible fish and chips. Definitely not fresh cod more like pollock.
jeffrey perrin . 2024-01-22
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Tried OAP fish and chips lunch. Was pleasantly surprised by the portion size, quality good and service excellent. Would highly recommend 👌 😊🐟🍟
Steve Dwyer . 2024-01-13
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Found on Google whilst driving back from Littlehampton. Great food, Good service (Cod and Chips came with fresh lemon and a sachet of tartar sauce Nice Touch) Recommend 👍
sean timberlake . 2023-12-29
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We go there regularly for the OAP's special, excellent value for money. Lovely staff.
Jane Dockar . 2023-12-20
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Chips were warm and been around a long time not a very good experience.
Tredder Messy . 2023-11-23
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My husband stopped off here on the way home from work tonight (a long commute on a Tuesday) to buy our favourite fish and chips as a treat. Perfectly cooked plaice, really fresh. Yummy chips. Fresh cod. Crispy batter. Good portion sizes. You can tell Oceans 11 use good quality oil. This quality of fish and chips is hard to find in our area, so I’m happy to pay extra and let it travel. It’s still warm and crispy after a 40 min car ride. The quality of what we get in our area (Wilts) in the local chippies is not good… You get what you pay for for sure. Thank you 😊
Amani A . 2023-11-21
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Been a couple of times and the food is decent, hot and quick. The staff are friendly too.
Lawrence Kenvin . 2023-11-16
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Best fish and chips shop in alton, Southern fried chicken is better than kfc,fast service all cooked fresh
Gino C . 2023-11-01
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Always good never had a problem
Grant Chase . 2023-10-13
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Best chip shop in Alton and surrounding area. Great portion sizes, reasonable prices and perfectly cooked chips everytime. (Oh and very friendly kind staff) :-)
Lucy Lou . 2023-08-29
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Used to be great but the last six times I’ve been the cod’s been not fresh cooked but some other laid around gone rock hard slab from a heated cabinet Chips have been cold the last 6 visits as well. Real shame as it was a great chippy
UFC mC NUGGET . 2023-08-25
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This fish and chip shop has a small seating area to sit, as well as take away. The menu is varied but the senior meal of fish and chips, with tea or coffee for £9.99 is excellent value. It is spotlessly clean and the staff are courteous and helpful. Situated very near to the high street in Alton, right next to a car park and has a bus stop opposite. Could not fault this establishment and would recommend highly.
Pamela M . 2023-08-24
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Service ok but last time I went the fish was mainly batter and the chips had no crispness at all. It was at a lunchtime and had to wait for my order to be cooked so maybe they were too busy to cope.
Geoff49uk . 2023-07-29
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We have been here many times now, and always receive a warm friendly welcome, excellent attentive service, very good portions!, and fish n’ chips easily better than what you’d get at Garry Ramsden’s…….. highly recommended
Andy Officer . 2023-06-08
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Spotlessly clean, rapid service, good value food.
Mark Teadham . 2023-06-01
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Great food fast and good service
Yusuf Gulbey . 2023-05-26
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Friendly staff. Great fresh fish plus my kids always enjoy chicken nuggets too.
Pawel Janik . 2023-04-22
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I am a regular customer for early evening takeaways - mostly cod and chips. Oceans 11 has great food, great staff, quick and efficient service and is overall a great local takeaway - an asset to Alton.
senseofperspective . 2023-04-02
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Lady in there is so rude. Staring at my family whilst eating and telling her employees to tidy up our table, as my 2 year old daughter accidentally dropped a napkin. Horrible service by her. Don’t go unless you want to be stared and scowled at the whole duration. However the young lad who was taking out order is lovely.
Hayley C . 2023-04-01
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Fish and chip wasn't good Swimming in fat , no taste wat zo ever Niet de mooiste ward , ge niet doen
JL Munch . 2023-03-23
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Fish and chip perfection, Superbly cooked, you can taste its fresh. Big portions, too, friendly attentive staff. Clean and bright shop, absolutely top notch, 👌
Aleric Hargrave . 2023-02-21
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Fantastic place with very nice food. Service and prices were great. Highly recommended!!!
Georgios Teneketzis . 2023-02-21
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Just been in to buy haddock and chips. Got home, I’ve been given Cod and a separate portion of large chips. Paid £12.30 and didn’t get what I asked for. I know the difference between cod and haddock because of the colour of the line in the fish. So disappointing as I made it clear I wanted Haddock.
Jo Jo Jolly . 2023-02-20
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Outstanding. Friendly welcome from all the people serving, particularly the owner who indulged my elderly Father 'showing off' by speaking the little bit of Greek he knows. Our order was taken swiftly, with a smile from the young gentleman at the till. A short wait and our piping hot Haddock and chips were ready. There is more on offer besides fish, four types of Pukka meat pies and various styles of chicken, (see picture of chicken menu). There is seating to eat in and the surroundings are pleasant. Our haddock was delicious, so fresh and had a lovely crisp batter. The chips were well cooked, chunky and crisp on the outside. My parents and I would highly recommend Oceans 11 and next time I visit from East Sussex, I'll be making sure we order from here again. Thank you 😊
Deborah Tyson . 2023-02-18
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Average food, unfortunately just a cod/haddock by itself is pushing just under £10 so not the cheapest.. Also a bit tight with the cheese on the chips, just a small amount melted over one side. Store itself is at least very clean.
JackH1212Q . 2023-02-16
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Ocean 11 has great quick service with a great quality of food all staff are friendly and it is my favourite local takeaway
Lewis Everitt . 2023-02-09
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Great portion good fish. Always receive warm welcome by Marta. Nice to sit in too for the freshly cooked food.
chee w . 2023-02-09
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Very expensive (£9.50 for haddock?!) but excellent quality
Paul Richardson . 2023-02-03
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Best fish and chips and fried chicken
Azad Bakrizada . 2023-01-21
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It was quite pricey for a fish and chip shop but the portion size was huge and very tasty
Jules Finch . 2022-12-01
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Good food pristine premises generous and cheerful staff
Fiona M Flynn . 2022-11-29
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We had takeaway Cod and Chips. Expensive but you do get a lot of food. The only thing that I would say is it was a bit to greasy for me.
Lynsey Popham . 2022-11-28
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We had the takeaway Cod and Chips. Very expensive but you do get a lot of food. The only thing I would say is that it was very greasy.
Lynsey Popham . 2022-11-28
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We ordered fish and chips, and chicken drumsticks. Everything was perfect, the shop was very nice and the service was excellent. We will definitely go again to try everything !
812georgiost . 2022-11-20
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Fish and chips is lovely chicken ,sometimes get really buzy, nice and fast service , we will be visiting soon
ginoe319 . 2022-11-10
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I’ve worked In front of this shop for years and it’s the first time I’ve actually had anything from them and I wish I went in sooner 10/10 food the chips the battered sausage absolutely tasty and chicken wings brilliant and the boneless chicken really good I recommend this place to anyone absolutely fantastic the service was very quick was waiting less then 3mins and food was nice and hot couldn’t ask for better service.
Luke Sheppard . 2022-11-02
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Ordered through Deliveroo - quick delivery and really warm food! Recommend the burger!
Jack B . 2022-10-07
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Best 👌 chip shop around and the staff are ace
Gerry . 2022-10-01
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Friendly staff great food.Food all cooked fresh nice and clean would highly recommend
shawn Hammond . 2022-10-01
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Just got portion of chips from ocean eleven that cost £2.50 NEVER EVER. AGAIN!!! Didnt have one whole chip just chippings like cardboard nasty
195715 . 2022-09-24
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Good not bad but don't sit in as meal will cost 4 quid more on fish and chips , which I find a bit taking the mick ,
Daniel hammond . 2022-09-23
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Great service and food, would come again
Sophia Esparraguera . 2022-09-23
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Nice quality fish and chips decent price great service nice chicken
Tom Clarke . 2022-09-23
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This is the worst fish & chips I’ve had in a long time. The battered cod was burnt & hard and neatly cold by the time I got home 10 minutes later, the chips were just passable.
Deirdre Luker . 2022-09-20
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Couldn’t quite believe I got told off for using the salt and vinegar on a table on my takeaway food! One star for rudeness - if you don’t want people to use it then tell them when ordering, or put a sign to say so. Don’t expect to be reprimanded at fifty four like I’m still at school.
Martin Chalcraft (Chalky) . 2022-09-05
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Excellent quality. Fresh cooked fish.
AG & RAA Iles . 2022-09-01
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Fish and chips is my favourite food and the cod and chips from Ocean's 11 was very good. My friend and I dined in. The Greek owners were very friendly.
Stephen Williams . 2022-08-31
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The cod and chips I had here one evening was very good. My friend and I, both glider pilots at Lasham, dined in. The owners, a Greek couple were very friendly.
F4289DMstephenw . 2022-08-31
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Chicken burger and chips were great ....
kim hill . 2022-08-26
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This is by far the best chip shop in the area! We use them regularly and cannot fault the food or the customer service. We are always greeted with a smile and the food is always fresh and tasty.
crystal cawley . 2022-08-23
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We’ve been using this chip shop for quite some time as it is by far the best one in the area! Every time we go we are greeted by a friendly smile, the staff are always polite and welcoming. The food is delicious, very well cooked and a great variety of items. Highly recommend this restaurant, you can even dine in!
Crissycawley . 2022-08-23
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We are always up in ocean 11 we come twice a week its excellent fish and chips we love and they are so nice please come along and see for yourselves
Josie Fidler . 2022-07-26
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This was a first and last visit to this place. It's all to with the miserable, un-smiling attitude of the woman who served me, and then overcharged for a cod, chips and tea. I notice there are similar reviews from others. I definitely won't be going back !
U6679TRjohnm . 2022-07-25
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Terrible customer service. The woman at the till is rude. Chicken fried in fish oil! Definitely will not recommend
Kit M . 2022-07-17
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Placed an order on deliveroo and had nothing after 90 minutes. Then found out the restaurant closed and didn't cancel the order. Had I known this I could have sorted something else to eat. I will not be ordering again
Matt Kilford . 2022-07-08
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Over from Spain on holiday and the best fish and chips and friendly service would recommend that you pay a visit to Ocean 11
Rojale . 2022-06-24
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I am local to ocean's 11 fish and chips shop, friendly staff fresh fish and chips and fried chicken very nice .
ginoe319 . 2022-06-03
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Really well priced. Amazingly polite staff. awesome food. When I’m back in the area I will definitely be back. Thank you
Ben Sawyer . 2022-04-30
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Our gravy was extremely watery, battered sausage was loose in the bag, not in additional packaging. Chips had no salt or vinegar. Tartar sauce was out of date. However, chicken nuggets, curry sauce and jalapeño bites were lovely!
bethanylN5981GR . 2022-04-29
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Great food and friendly service
alan Willmott . 2022-04-29
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1 hour late, still not arrived. Great service NOT
Michelle Gueran . 2022-04-26
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Miła obsługa klienta, czysto , ryba świeża i dobra
Radek Koval . 2022-04-15
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Amazing fish and chips the best I've ever tasted lovely company to, I recommend a visit to anyone 😋
tracy dollery . 2022-03-08
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We went as a group of 4. Ate in, we all had Cod and Chips + Mushy peas (pickled onion for me) Waitress took our order - food arrived 10 mins later with drinks - It was delicious, Chips were chunky, cod was perfectly cooked. It was very busy when we left, I think we timed our visit perfectly. Thank you to the staff for a nice meal.
Gary Stephens . 2022-03-04
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I ordered a meal today to be delivered by Deliveroo..the regular battered cod was £10 but is £5.60 if you go in and order! I called and spoke to the manager to query the price difference only to be told that’s how it is! No explanation, his customer service skills were terrible, verging on rude. Referring to me as ‘ my man’. and that the actual manager is loaded - as if that was anything to do with my queary!?!?! Just a heads up to anyone who’s thinking of ordering online with them to check the prices before ordering. The price increase for online orders are obviously to do with them using Deliveroo but the mark up on every product works out alot more than if you go in and order. Iv been using Oceans11 for years and am disappointed with the treatment of the manager I spoke to today..il be using other fish and chip shops in future purely due to the way I was treated..happy to take my custom elsewhere!
Rowan Reeves . 2022-02-26
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Ordered via Deliveroo. Order was One Burger meal, juno sausage, panko prawns, 2 cods and chips. Came to £38 Called to say they've forgotten the sausage and chips as we've ordered this previously and it was great. The woman on the phone said "No, you've...
I5324UNrossw . 2022-02-19
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Forgot half of our order, and the other half was not what we ordered.
Jordan Stovold . 2022-02-19
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Easily the best fish and chips I've had and it was nice to eat in for no extra charge.
Jason Havelock . 2022-02-04
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My takeaway Chips were nice when I got them but staff were remarkably disinterested in serving me. Variously 3 / 4 of them just ignored me. The restaurant itself only had about 3 out of maybe 10 tables occupied so not clear what they were busy doing whilst I waited for them to take my order.
malcolm hawkins . 2022-02-01
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Visited Oceans 11 yesterday evening for a takeaway. Our order couldn’t have been easier- 3 pieces of chicken and a portion of chips- 1 portion of cheesy chips. Paid and food handed over in 10 minutes, then took home. Cheesy chips present however only 2...
Dave M . 2022-01-23
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This place still provides remarkably good quality and quantity. It is currently suffering under the disadvantage of a disgruntled ex-employee having 'hijacked' the website, which thwarts any attempt to place an online order and collect. Nevertheless, you can still phone in an order or, if...
WanderlustyB . 2022-01-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Well arrived a little later than expected on Sunday 29th September, I surprised the parents who eat here regularly on Sundays for the roast. I had the beef roast with extra vegetables, service was excellent, great atmosphere, for pudding I had the treacle toffee pudding with ice cream. Mum and dad throughly enjoyed their meals as usual. Compliments to the chef and all the waiting staff Who provided a great service even though it was very busy. We have discussed as a family to come for a Christmas get together, we better get our skates on as they are very popular!!
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