Ocean in East Devon

Soft play was good fun with our 1 year old. We then decided to have a quick bite to eat in the restaurant on 1st floor. This was Saturday 8th February at 1:50pm. We walked in, no greeting or anything. I then walked to the bar to order, stood there for 5min whilst 2 people were making coffees in front of me. None of them said a word, hello, someone will be with you in a sec etc.,nothing…. I then decided to order via the app, placed my order at 2:03pm, no mention of any delays or anything. We ordered 2 x soft drinks ( one coke from a bottle ) and kids meal, little one was hungry. 2:20pm, no sign of our drinks nor food. I was just about to enquire where our drinks are but then they appeared at 2:25. Just over 20min for 2 x soft drinks, not acceptable. I used to run restaurants myself, max I would expect is 5min. The long wait for food, which arrived at 2:50pm for a kids meal! Nearly an hour for 1 x kids meal, our little one was absolutely starving at that point. I’ve overheard 2 nearby tables also complain about the lack of service and extremely long wait. I’ve also noticed people were walking up to the bar looking for cutlery, drinks, etc. I don’t usually say anything and I appreciate that it’s hard times in hospitality with staff shortages etc but come on management, please sort it out. Inform guests for any delays before they order, get one person making coffees whilst other one is making soft drinks etc…

We visited for soft play and then had lunch at the restaurant. We found the soft play to be extremely busy and dirty, especially the unders 5s section. There’s a sensory light that is growing mould inside and one of the parents warned us to not let our daughter touch it as his child had become sick every time. Food at the restaurant was terrible, we went to order at the bar which had 3 people working behind and we were completely ignored. We then ordered from our phone, our drinks took 20 minutes to arrive (there were three tables) and food took 50 minutes, we ordered a child’s meal and nachos. We do not recommend visiting and will not be returning. Jump in Plymouth is much better.

Stay out of the soft play! Myself and my family come to soft play every friday and i’m absolutely fed up with within a few days my kids having some kind of cold, which after our last visit we all came home with stomach bugs. Iv never put 2 and 2 together but since speaking with other family’s we aren’t alone! This place is not being kept clean, we noticed some sticky residue on some of the higher levels and a week later when we came back it was still here! Iv reported this twice now! The soft play is absolutely filthy! my children's socks black within minutes of coming here, the floors are disgusting. A young child had an accident on the 2nd level and 40 mins the mess was left there! we’re done with this place! it needs an absolute deep clean professionally!

This was the second year we've organised the Christmas celebration at the Ocean. Again, an excellent evening with many thanks to Grace and team.

Had seen a few weeks ago Ocean had started a Sunday Roast luncheon menu, so combined a visit with a nice walk along the beach with the dogs to blow away the weeks cobwebs! So, after taking a seat with a pint of Guniness and the dogs chilled beside me, out came a piping hot beef roast dinner with all the trimmings (glad they include my favourite parsnips!) and within 20 mins of ordering! Having lived in Devon for nearly 20 years now (so I’ve tried a fair few over the years) this Roast was phenomenal, and I truly mean that. Think of it more Micheal Canes than Hungry Horse… Will be back next Sunday!

All the eating places in Exmouth are doing kids eat free or for a £1 through the holidays, why aren’t you doing the same as everyone else?? We come here as we like to sit in the window once upon a time desserts for children were free this is no longer the case why? To be fair today wasn’t as busy as usual I’m guessing it’s because of those few pointers above. I would much rather go to these other places it does help when you’re dining out. We only came here thinking you had the said above on offer to be honest I wish we hadn’t 2 baguettes 2 kids meals came to nearly 60 quid. For the 4 of us before would cost us 30 for the exact same thing it’s increased by 30 quid not ncluding kids free desserts imagine what it would be if we got desserts for them too!!

Pre-book any meal you have here as they fill up quickly. We booked for breakfast at 11am. We got there a little early, but they were able to place us at a table with no bother. The menu is varied and you can pretty much have anything you want. There is a terrace view over the beach and the scenery is spectacular. It is a little on the pricey side, but the service and food is excellent, so well worth it in our book. Worth a visit, even if only for some drinks. Would recommend a visit.

Booked a table on the Deck. Fantastic sea views and our food was good. Liked the menu, something for everyone! However the toilets were awful. Closed on our level for cleaning but remained cordoned off even when cleaning was completed. So everyone using downstairs. Cubicle floors dirty No toilet paper in any ladies cubicle and at 9pm, cleaning rota had only been completed until 5pm. Downstairs was packed. I understand the urinals in the gents were …. Well won’t even go there. Sounds like a small thing, but I think if Covid has taught us anything it’s that good hygiene is sooooo important.

The wife treated us to a bit of bowling here while on holiday in Exmouth for the first time. The drinks could have been in cleaner glasses, and the table was quite sticky. The staff were very friendly, and a nice view out of the main cafe window.

I had the pleasure of setting up for a friend's wedding reception on the upper deck of Ocean Suite.

The sharing platter of chicken strips and breast, onion rings, chips and bettered mushrooms was very poor quality indeed. It was obviously cooked from frozen and then reheated upon purchase. The chicken was dry, the onion rings greasy and the mushrooms bland. We also shared a margarita pizza which again was cooked from frozen and the topping was again almost uneatable. So disappointing. The staff were very friendly and helpful and the place was popular but food was terrible. The price was also high for what your actually getting.

Have been before for a friends wedding so I knew the ease and the size of the location, but never had been on a play date their with my baby. And I can honestly say it's perfect for little ones to run around. Although I can imagine at weekends it's pretty busy. I'm lucky with my 9 month old he's not quite on the loose yet but it won't be long. This friendly clean spacious jungle gym /restaurant/ break for parents is perfectly equipped for everything you need. Although you do have to pay to get in (£1.00 ) per adult free for under 12 months then it varies depending how old your child is. Check out their website for more details. This £1.00 is refunded when you spend on food and drink which you will. Lots of staff and they are always cleaning the place. Plenty of high chairs kids menu and adults menu and even have a cute little table and chairs for the little ones meals

We visited ocean prior to going to the theatre. We both ordered Crab Linguine and all I can say was that a gloopy orange mass was delivered on our plates. It was inedible and we both left our £13.95 meals intact. You couldn't pick up one strand of pasta. The whole mass was stuck together. Totally horrible and inedible. We ended up leaving and going somewhere else to eat.Would never recommend Ocean.

I'm not sure where to start with this review or whether my words can do Ocean & its staff justice but I'll try! Reasons to hold your wedding/function here:1) The staff - the staff make the venue. Nature has provided the perfect backdrop of Exmouth beach but Rayna, Philippa & their team make this venue what it is. From the build up to our wedding to the day itself, nothing & I mean nothing was too much trouble. From our first meeting I was confident that all our needs & requests would be met & they were, with cherries on top! On the day the team executed their duties to perfection & STILL had a smile on their faces 12 hours later! Almost all of our guests commented on the service they received. Hats off to them all, we can't thank them enough.2) The view - simply stunning. The balcony provides the perfect setting for drinks in the sunshine & an amazing backdrop for photos.3) The food - we had afternoon tea & also fish and chips. Again our guests commented on how delicious the food was.4) The function room itself - large enough for a big do yet can be adapted to cater for a smaller function. Great dance floor space, with all the equipment for a DJ & band to plug into. Our band commented several times on how great a venue it was to play in. The bar area provides an intimate setting for those who want to sit & chill with a drink & escape the dance floor. The toilets are finished to a high standard & immaculately clean. And there's the added bonus of a private dressing room complete with toilet & shower for you to freshen up in or even just to store a few valuables away. Of note - it's great for disabled access with a lift to the top floor & disabled toilet too.I'd strongly recommend anyone planning to hold a function to visit here just a look around...I guarantee you'll come out having booked it!

Went out for a drink with family and friends! Rang up last night asking if the top bar was open as we were looking to watch the red arrows in which they said it would be! Only to find out on arrival that it wasn't due to a wedding being set up!Drinks- we wanted Devon red... On the pump but not able to have? Lime- no limes insight? Friday night and you can't even stick up on lime? Jacket potato- on the menu but not serving them? To top it off the staff seemed drained and unmotivated!

We spend around £50 for 5 adults. They forgot one meal and didn't bring the kids meals until afterwards. Food was average and the place was dead despite it being a bank holiday. I would not go back there again

Overall, Ocean Blue dining was a great experience even though as with any Ocean trip, a bit bumpy at times - a big thanks to General Manager Annette for smoothing it all out.On The Crest of a Wave: fantastic location, magnificent sea views - basking in the sun and celebrating a lovely day-out cycling with dear friends.Heading Down: felt like a longish wait for sandwiches and a salad, however nice menu, fair prices and the superb environment made up for it.Oh Dear: Food delivered, I asked about cutlery to be told it was on the bar ("get it yourself", silently communicated). Nachos and cheese were overcooked, and my attempt to send them back seemed to be met with resistance from 'get your own cutlery' women who volunteered that she was the Manager. Unwilling to wait further, I was not to be put off and politely asserted my refund.Getting Better: Food was good, chilled largers with slices of lime were perfect.Surfing!: Enter Annette - the real Manager. She said that she agreed about the nachos, apologised and offered to arrange the refund. I find myself understood and valued - the essence of good service inhabits a response like hers. Annette's care was excellent and her enthusiasm infectious. If you get offered as we did, take the opportunity to look look around this super place. Above the bar and bowling alley are two huge impeccably appointed floors for conferences, wedding receptions, parties.... There's a stage, seating inside and out, and views to die for. That vast expanse of clear glass makes it feel like being right in the middle of the Ocean Blue.I think it is a really exciting and special venue for Exmouth and I wish Annette and the owners the success that they surely deserve.