Ocean Spice in Hastings

Amazing food super happy with it definitely be ordering again 😁

When I needed to contact them regarding a missing item it was delivered within 15 mins. It is the first time I have had an order item missing and was very impressed with the response. Thank you.

Didnt even attempt to find where i live, just went back with the food. An hour later i received it and it was cold.

I love this place, always hot food, extremely enjoyable and friendly delivery

great food piping hot and tasty

Hot, fresh and delicious! As it should be. Thank you.

My 1st Order and I was not disappointed. Lovely food which I had ordered in for my son’s birthday, Will definitely use them again.

As always great food and service.

Hands down the best Curry I’ve EVER eaten. Lovely staff. 10/10. Recommend eating in the restaurant too. Simply amazing

Thank you for the complimentary side dish. = )

Food, delivery and service all superb

Food is always spot on and full of flavour, and the staff are nice and friendly

Lovely food, really delicious and exceptional service thank you

The taste and quality was nice but there was a piece of glass or plastic in the curry that I almost swallowed! I’m very shocked

This restaurant should be closed down full stop, staff lovely but food very poor and that’s putting it nicely, meat dry, everything red in colour and over spiced, not much else to say, just a very disappointing experience

Literally order from here all the time, even sat in the restraint a few times. Best quality curry we have had, can’t recommend it enough to friends and family. Staff are amazing and welcoming, delivery drivers are always kind & the food is amazing.

Such a baaad and horrible experience with the delivery. Ordered food through Uber eats while I was at work . But they turned up before the prompted time shows me in the app . And they tried to ring me while I was at work so unfortunately I couldn’t see the call or attend the phone . photo that I uploaded shows the reality of the staff there towards the customers .

Nice staff and very attentive, the food is different than what we've been used to, each of our dishes was sweet but spicy. Chicken tikka and lamb masala were both sweet, the naan was very tasty and the samosa was ok.

Was very quiet which is unusual as it's such a popular place I ordered take away was offered a beer free of charge whilst I waited great service fast food delicious as always 10 out of 10

excellent food and great service

They got my order wrong which was annoying as I was really looking forward to the particular dish... But I've used them for a couple of years and the food is always good... So I will order from then again

the chicken was so dry. probably old. really annoying. such a simple thing to get right. it's a Tuesday night, I expect fresher. waste of money.

Great selection, delicious and quick delivery. nicely bagged and clear what was what. Brilliant, defo order here again.

Delicious food, quick delivery time and they even added extra food as a complement! Very happy with my order thank you :)

The food was good, as we have eaten there before. However, a man in approached our table and started talking to us, he said he was a friend of the manager. He started to get a bit weird and passive aggressive. He was ushered away eventually by a man who I later found out was the manager. He said it was ok he was a friend of the family. It wasn't ok because the man came back halfway through our meal and started hassling us again, he got kind of aggressive and it really put us off dinner. He was escorted from the dining area. I asked to speak to the manager and complained about this guy, the manager didn't give a shit to be honest, just said we shouldn't encourage him. Very poor management. Sadly I would not go there again as the man was sitting outside when we left and started to shout at us. I suspect he will be in the restaurant again so beware!

We ordered a take away which was for 5 people. Got dishes we had not ordered and the ones we had ordered were much too spicy, we ordered particular dishes (Chicken Tikka Masalas x3) for there mildness. When we phoned we were offered to be sent the correct order and were told there were different spice levels for the Massala's, we have never encountered this before and when we ordered were never given this information. However, due to waiting for an hour we did not want to wait another hour as our child needed to eat. We ended up throwing away a lamb dish that we had not ordered, throwing away two of the chicken Masala's as they were much too spicy but luckily did get the korma which the child could eat. We have been regular patrons of this restaurant but will not order from there again as this is the second time in the last few weeks we have encountered problems, the last time we sat in the restaurant and the atmosphere had changed to what we were used to and the staff were very abrupt and rude. We were offered a 10% discount for our next meal but will not be taking up this offer.

Have eaten here twice in the last week . Food and service was spot on and reasonably priced . When ever we are in Hastings we will pay a visit

This family loves an Indian takeaway and this family as a united opinion, will never go anywhere else. These guys are so very friendly, we're always being sent the most wonderful complimentary dishes in addition to our orders. The brothers are warmly welcoming and there's no other Indian restaurant that matches the quality and taste that Ocean Spice offers. Very grateful!

Food was awesome definitely use again!!

Four of us had a great meal at Ocean Spice, Great Food Great Service Great Value.Will Be Back.

Waited 3 hours for our delivery, when I rang up after 1 hour of waiting we were told it would be delivered within 5 -10 it wasn't, made another phone call was told internet down, then after waiting 3 hours rang again and asked for a refund and the manager put the phone down on me, he was very rude on the phone. We won't be ordering again.

Fabulous food, super speedy efficient delivery

Brilliant food every course was superb friendly and attentive staff I would say worth travelling for Best Indian meal I've had for years Good Value! Price above included wine. Note they have special banquet nights when even better value !

Incredibly rude person on the phone, tried to overcharge me for swapping items - chicken curry to phaal & keema naan to peshawari. Which they've done before but only by a few pounds, £7 over this time for similar/cheaper priced items. I ordered, but then cancelled as I didn't want to pay for food from someone so rude- I know I've previously been overcharged, but they were friendly and I wanted food. This time not only a bumped up price, but a very rude person. I could hear they were busy and he was stressed from the start, but please don't take it out on me. Also as a customer, (I understand customer service), you should be polite anything better than rude.

Going for a meal is supposed to be a treat, this wasn’t. After ordering from here for years this is the last time. Extremely rude staff ruined the atmosphere and rushed us to the point my grandad had to order the first thing he could see. Don’t support people who don’t respect there customers, avoid this place, they don’t deserve your money.

delivery was quick, which is probably why the food was so bad. it was an oily mess. never again.

first time ordering & very happy food was hot & delivered in great time. will be back

Delivery early, so no complaints however I ordered vegetable dhansak & rice with a bhaji as am veggie. Received a complimentary chicken dish in the bag.... A nice touch, but not for me! Food OK, but bit on the greasy side this time.

More oily and biryani is like fried rice worst taste. I am not going to order again .

Everything here is so very different. I have ordered for over 12-15 years with this restaurant. This is not the quality they have given in the past. Will not order again as something is very wrong here?

Awful Could not eat the chicken at all because it was so hard and tasteless. Even after marinading it was so hard i had to throw away! where has the normal chef gone? He is amazing. This time the food was not up to standard

food was excellent as usual and slightly early so all good

Food was amazing, the owner was lovely and took time to engage in conversation with us. Couldn't fault it .

Another amazing takeaway from Ocean Spice! We are regular customers and have never had a bad experience. Food is always delicious, fresh and piping hot.. lovely sized portions and always delivered on time. Looking forward to our next one!

A love/hate relationship with ocean spice, can’t fault the food, always enjoy their food but the delivery issues are always so hit and miss. I seems it was delivered to a different house tonight, so it ended up being over and hour late due to it needing to be re-cooked and redelivered, a simple phone call could have stopped it. Not the first time we’ve had delivery issues which is a shame as mentioned the food is generally very good

Doesn’t feel fair to give the food a rating as I never received my order. Spoke on the phone with the restaurant to verify my address and phone number, and was not given much help other than being told it would arrive soon. A number that I presume was the delivery driver called me shortly after, and when I answered they hung up. Waited outside for an additional 20 minutes looking for the driver and the order never arrived.

First time ordering totally recommended 👌

Food was good which is why we came back. However the delivery bag was full of oil and grease which has now stained our worktop in the kitchen which Im not happy about! You need to pack your order better

We ordered, and paid for, 5 popadoms but only got three broken ones. Disappointing. Please can we be refunded for those

Food was amazing as usual,but arrived all spilled and really messy

Great quality food. This was our first time ordering from here. Food was really good quality…will be our go-to now for curries.

This is hands down one of the worst restaurants in Hastings. The food was a disaster, soaked in food coloring to the point where everything looked unnaturally red. There was no hint of the usual flavorful masalas, just an overpowering taste of artificial coloring. The naan arrived cold, which is unacceptable. The kebabs and tikka were extremely dry, making them difficult to chew. Even the mango lassi was disappointing, with a thin, watery texture that seemed to be just milk, lacking the expected creamy richness. Additionally, we had to endure a 40-50 minute wait for our food, which only added to the disappointment. I strongly advise against dining here.

Great food, delivered to us on time. The staff were all friendly and attentive (other than a complaining customer who was trying to pull a fast one!!) everything was brilliant 😊

Amazing food as always! Always come piping hot

Perfect as always - and a free poppadum!

the food is always great with a great menu of variety of Indian cuisine Great delivery service. and a thanks to the chefs and they find food quality and service

duck shashlik must try definitely recommended dish if you like duck dishes . but to be quite honest with you all their food is superb quality.

Takeaway was late, the dishes were disgusting especially the biryani which had so many pieces of hard bark/spices and was too hot. Vegetable curry was hot and swimming with oil like the mild dhansak with loads of onions and no lentils. Message was unanswered. So avoid placing an order. Used to be a decent establishment.

Really tasty, quality food. Delivery excellent. Will definitely be ordering from here again.

delicious and authentic food. I ordered the lamb shank which was perfectly cooked and just fell off the bone. the tarka daal was not the best I've had (too oily and not enough lentils, chilli and garlic), but still very tasty.

Food was terrible drenched in grease defo womt order again

I have used ocean spice for years always good food but the last few takeaway were not good today the chicken was so tough it was inedible ! Thats it won't be using them again gone down hill not using same suppliers or bad cook

the absolute best Indian food ever. nothing else comes close in quality and you also get huge portions. u won't be disappointed, ocean spice is the only place for good Indian food.

Part of order missing including drinks and dessert. The naan bread was burnt .

This is the second time that I've ordered from Ocean spice I'll have to say I'm very impressed Great selection on their menu food turned up nice and hot good service all round had to ring up restaurant to check to make sure everything was okay and we're still on schedule . We're very polite and assured of me delivery was on its way. good Indian cuisine. would recommend.

it was late, it was cold. it was not as tasty as usual

Came all smashed up and leaked everything everywhere!

amazing food as always , have been using for years and have never been let down by quality or service

Because the delivery was very late (even though I live 2 minutes from the restaurant) it was cold and not at its best.

Gave me a delivery time of 6.40 to 7pm but arrived 7.45. I was sent a text at 7.10 to say it was on its way , had to phone at 7.30 to be told again that it was on its way.If you're running late please manage people's expectations.

Waited well over an hour of the supposed delivery time and when it turned up the food was stone cold!

delivered in good time and food was exceptionally good quality with a good variety of Indian cuisine available on menu in fact it was that good I'm considering going to the restaurant itself would highly recommend considering this is only my first order with this Indian takeaway restaurant.

The food was very nice, plenty of choices on the menu. Friendly staff and courteous service. Definitely visit again.

Terrible Experience with Delivery and Customer Service I recently ordered takeout from this Indian restaurant and had an incredibly disappointing experience. Firstly, the delivery person threw the food at my door and dashed off without taking any payment. After returning ten minutes later, he demanded payment, but didn’t have any change and attempted to overcharge me by £7. When I asked for the total, he couldn’t provide it, which led to confusion and delays. Eventually, I had to scramble to find exact change while my food sat cold on the plate. Upon contacting the manager, who happened to be the owner’s daughter, I was met with indifference. She acknowledged the ongoing complaints about the delivery person’s attitude, but instead of offering a solution or compensation, she brushed off the issue, stating they were not responsible for their staff’s behavior. This lack of accountability and poor customer service left me thoroughly disappointed and dissatisfied.

That was £30 that I might as well burnt.

I ordered the veggie set meal and it was amazing . Brilliant variety and tofu too . Very happy will be ordering again

Very tasty and great size dishes! thanks you!

Excellent food, shame it arrived almost stone cold.

Food delivered sideways (sauce spilled inside bag)

Asked for it not spicy and was spicy and lacked spicy , had to order separate food for child

Went for a meal with my husband, sister and hubby . Had a lovely time . Food delicious 😋 Staff friendly & helpful Definitely go again

delivered half an hour early which was fine. No complaints.

wonderful selection of vegetarian options, 👌

30 minutes late and starters were cold .Missing one portion of rice and one portion of Bombay potato. Very disappointing and totally ruined our experience. I hope this is a one off and not the sign of things to come. I expect a refund for the missing items.

We are repeat customers of Ocean Spice. Food is always piping hot and absolutely delicious. Fresh and tasty dishes. Never disappoints! Lovely valentines touch tonight with a red rose and a little sweet treat. Highly recommend!!

Found a metal wire in a naan. No refund been issued.

Soooo delicious! fast delivery and great portions! thanks!

We just a lovely meal here this evening and the customer service was amazing..highly recommend.

My order was cooked to perfection. Delivered early which is always good.

Disgusting and oily. Avoid at all costs.

Food had leaked in the bag so lost some of the food also had oil everywhere. Wasn’t packaged well.

Was greeted with a warm welcome and seated right by the heater; all warm and toasty. We were very happy as we had complimentary starters and then had the BEST Indian dinner I’ve had in a long long time. Everything down to the naans were to perfection. Glad I have discovered this gem. The enthusiastic owner also told us they have two floors that seat over 100. So will defo keep this in mind for birthdays and Christmas parties!!! Can’t recommend enough. Thank you Ocean Spice x

Great service very friendly and helpful when ordering from the dinning menu was able to change food hotness on your orders Would recommend using this restaurant again

Lovely restaurant with lovely food usually but tried the veg thali and was very disappointed to find out that they are all sweet. Sag paneer and vegetable masala doesn’t need be sweet, feels like this dish is catered to those who want Indian food but not really.

We have ordered takeaways from Ocean Spice many a time but last night was particularly disappointing. We ordered two kormas (not huge spice fans) and we were sent one and a completely different dish. The onion bhajis were soggy and the korma was so runny it was a soup, not a curry. Normally, the food is decent but couldn’t ignore the huge inconsistency this time around.

Delicious and beautifully cooked.

Brought a takeaway just before Xmas ended up with a stomach infection caused by food poisoning 24hrs after. 16days of being really ill thanks for that!!!!

Missing 1x saag paneer, lovely food and very quick to arrive

my apologies, but I paid the delivery guy £30 in cash by mistake as I forgot that I’d paid online. I wanted to leave a tip of £4.85…can you please refund me the balance onto my credit card please thank you. £25.15. The food was delicious and so much better than my regular place thank you…D. Tallack

one dish inedible one dish not ordered and too hot main dish very nice