Based on 10.955 opinions finded in 5 websites
Based on 10.955 opinions finded in 5 websites
Nº 2184 in 7028 in City of London, Westminster
Nº 53 of 248 Asian in City of London, Westminster
Opinions
Terrible, I was poorly served, the food was bad. And they gave me a terrible congratulations
Roberta Garcia . 2025-04-18
MORE AT Google
Lovely food and service! Sushi is great, but be specific with that you order, it can be a bit greasy. The music was super loud like in a club,we asked twice to lower the volume but they only lowered it 2 percent. That was the most annoying part. Other than the super loud ear breaking music, food and service is great. The staff was super friendly and accommodating. Thank you for a lovely experience.
Fernanda Marbella . 2025-04-18
MORE AT Google
Either you order from the asian or the italian restaurant, the food is amazing. This restaurant is always a good choice and will never disappoint. A little advice ; if you want a party-ish, fun and music vibes book at the asian restaurant, and if you want a calm and cosy dinner book at the italian one.
Corinne Ravoson . 2025-04-17
MORE AT Google
Angela was incredibly friendly and attentive — she made our dining experience extra special. Highly recommend this place!
Musk Xinyang . 2025-04-17
MORE AT Google
Perfect, one of best places i ever had the pleasure of eating.
Daniel Matias . 2025-04-14
MORE AT Google
Angela was so good. I enjoyed her taking care of me and my friends at the Restaurants. 5star
Emmanuel Jayesimi . 2025-04-14
MORE AT Google
Terrible for vegans and the food was bland, it felt like a machine in there with all the bells and whistles for a great experience yet missing the main part. No love for the food unfortunately. Nothing abhorrently wrong but will be quickly forgotten
Niall Moore . 2025-04-13
MORE AT Google
Great food, great service, great atmosphere. I’ve come here a lot over the past few years and the staff have always been accommodating for my halal requirements. The food has always come out fresh and quick too despite how busy they always are. Although, it is pricy compared to the rest of Berkeley square, you get what you pay for and that’s why I come back. Credit to the hostess too, she’s amazing
Rashel Ahmed . 2025-04-13
MORE AT Google
My girlfriend and I sampled the new Easter Menu by Pierre Marcolini and we were not disappointed. Angela who looked after us was phenomenal. Would 100% recommend for an early Saturday lunch.
Hayden Clottey . 2025-04-12
MORE AT Google
Food was incredible!!! We asked the waiter to curate the dinner and he send the most incredible mix of food.
Natalie Paul . 2025-04-12
MORE AT Google
Angela should be the boss of the Italian restaurant. She’s the best
Martyna Sienkiewicz . 2025-04-12
MORE AT Google
Angela made a great time for us! Everything was great
Lilu . 2025-04-12
MORE AT Google
Really great restaurant. Angela was amazing with us.
Leticia Salmória . 2025-04-11
MORE AT Google
Really nice place, nice service and made you feel welcome from the start.
Daniel Louis Sutherland . 2025-04-11
MORE AT Google
Angela was great very attentive. Great service !
Shakiel Zaman . 2025-04-11
MORE AT Google
I visited Novikov Restaurant - Asian branch, and it was a disappointing experience. The prices are hugely overrated compared to the quality of the food. For example, only £167 was charged for “Gilt-head Bream” sea bass! The food is very ordinary and does not justify the cost at all, neither in terms of taste nor presentation. I paid over £320 for two people for a meal that wasn't worth half that amount, and the service wasn't exceptional even though a 14.5% service charge was automatically added. Only £40 service fee 🤣 I will not repeat the visit and do not recommend it to anyone looking for an experience worth the price paid. I visited Novikov – Asian Room, and it was a disappointing experience. The prices are extremely overpriced compared to the quality of the food. For example, they charged £167 just for a Gilt-head Bream — basically a sea bass! The food was very average and definitely didn’t justify the cost, neither in taste nor in presentation. I paid over £320 for two people on a meal that wasn’t worth even half that amount, and the service wasn’t impressive at all — despite automatically adding a 14.5% service charge. Just the service charge alone was £40 — ridiculous! I won’t be coming back, and I wouldn’t recommend it to anyone looking for a dining experience that’s actually worth the money.
FAS . 2025-04-10
MORE AT Google
The Asian part is one of my favourite restaurants in London. The duck salad is a must try and I get it and finish it every time I go. The sushi is great. Another staple is the wagyu tacos, which are a few mini finger tacos. The only thing about the Asian section which is different to the Italian and doesn't please much is how crowded and loud it is. There are a lot of tables, all of them full, and there are loud people, loud music, and few waiters for a large amount of people. Overall, I love this restaurant, but it has its cons (as does everything).
Elizaveta Tarasova . 2025-04-06
MORE AT Google
Very delicious Italian section soo yummmmme
tahani alq . 2025-04-05
MORE AT Google
Always great to visit Novikov at lunch time. The atmosphere is very relaxing. Angela is a great host and delivers great costumer service. Excellent food. One of my favourite places in Mayfair
Francesca Cioce . 2025-04-04
MORE AT Google
They unethically display a king crab in a minuscule aquarium. RSPCA needs to pay them a visit.
T H . 2025-04-04
MORE AT Google
Angela was amazinng!! best service ever and the food is fantastic 10/10 recommend
Hasnaa 262 . 2025-04-04
MORE AT Google
Halal Dim Sum 🥟 lovely. Pricey but exquisitely delicious.
Ilham Zakiah Ismail . 2025-04-04
MORE AT Google
Wonderful steak, but I have nuts allergy and I told them before I reserved. Unfortunately, when I came they told me that most of the food contained trays of nuts. I wouldn’t reserved if I knew that information. I couldn’t enjoy the variety of choices.
Faisal AlHarbi . 2025-04-03
MORE AT Google
The place has great food, but that does not compensate for the condescending and selective service you get reminding of Moscow gastro scene, which is probably one of the reasons why Russians like going there
Nazar . 2025-04-01
MORE AT Google
It would be good if the tables against the wall stood vertically to the wall, so that those who sat there would not look at the wall, at this expense they could take care of the clients and not apply bad traditions - the more tables, the more money.
Margo . 2025-03-30
MORE AT Google
lovely place , families and couples too , expensive but you can see why when you get there . book in advanced and dress well .
Steven Ganapathee . 2025-03-30
MORE AT Google
I went with my friends and it was good. Food was great. Everything was good but was too dark for my liking. Couldn't get 1 decent picture lol. Personal preference, i like seeing my food when i eat. Service was good. Deco was great.
Fatz Ray . 2025-03-26
MORE AT Google
Great place to dine! Service was top notch
Berkay G . 2025-03-24
MORE AT Google
⭐⭐⭐⭐⭐ An exceptional dining experience at Novikov – Pan Asian Cuisine in London! From the moment we stepped in, we were captivated by the chic ambiance, the stunning interior, and the vibrant open kitchen, where chefs crafted each dish with precision. The service was flawless—attentive, knowledgeable, and ensuring every detail was perfect. The staff was happy to recommend dishes and pairings, making the experience even more enjoyable. We got fresh coconut water and my favorite drink- pomegranate ginger juice Now, onto the star of the show – the food! Every dish was an explosion of flavors, beautifully presented, and cooked to perfection. Here are some of the highlights from our meal: Quail eggs, wagyu beef soiders,yellow tail carpaccio, tuna carpaccio, crab leg, Besudes the other things we ordered as follows-: 🍣 Sushi & Sashimi Platter – The freshest cuts of tuna, salmon, and yellowtail, delicately sliced and served with premium wasabi and soy sauce. The presentation was stunning, and the flavors were just as impressive. 🐠 Miso Black Cod – A must-try signature dish! The cod was buttery soft, perfectly caramelized, and infused with rich miso flavors, melting effortlessly with every bite. 🥟 Dim Sum Selection – A delightful mix of truffle mushroom dumplings, wagyu beef gyoza, and prawn & scallop shumai—each bite was packed with fresh, well-balanced flavors. 🔥 Crispy Aromatic Duck – Served with warm pancakes, hoisin sauce, cucumber, and scallions, this dish was crispy on the outside yet incredibly tender inside. 🍜 Wagyu Beef Stir-Fry – Cooked to perfection, with tender slices of wagyu beef tossed in a fragrant garlic-soy sauce, served with seasonal greens. 🍛 Thai Green Curry with King Prawns – A rich, creamy coconut-based curry with just the right level of spice, served with fragrant jasmine rice—comfort food at its finest! 🥭 Mango Sticky Rice – A sweet ending to a perfect meal, featuring perfectly ripe mango, creamy coconut sauce, and warm glutinous rice. Everything was flawlessly executed, from the quality of the ingredients to the exquisite plating. Novikov never disappoints! Highly recommended for anyone looking for a luxurious Pan-Asian dining experience in London. Will definitely be coming back! #NovikovLondon #FineDining #PanAsianPerfection #FoodieHeaven #LuxuryDining #MisoBlackCod #SushiLovers
Sana Khan . 2025-03-23
MORE AT Google
Great location food and service 👌
greg steedman . 2025-03-23
MORE AT Google
I recently celebrated my birthday at Novikov in Mayfair with my sister, and while the experience had its highs, there were definitely some aspects that didn't quite live up to expectations. Let's start with the positives—service. The staff at Novikov were absolutely exceptional. From the moment we arrived, they were attentive, polite, and made sure we had everything we needed throughout the meal. The service alone truly elevated the experience and made us feel welcomed and cared for. However, when it comes to the food, I was a bit underwhelmed. I found that several dishes lacked flavor and really needed a little extra seasoning—salt in particular. It was disappointing, especially considering the reputation the restaurant holds. While the presentation was lovely, the food didn’t quite hit the mark for me. In terms of value, Novikov definitely feels overpriced, likely due to its prime Mayfair location. I understand the appeal of dining in such a sought-after area, but for the price, I expected more from both the food and the overall atmosphere. Speaking of atmosphere, I felt that the ambiance could have been a bit livelier—while the space itself is chic and upscale, the vibe felt a bit too subdued for a celebratory occasion. Overall, while the service was remarkable, I don’t think the food or overall experience justified the steep price tag. It was a fine dining experience, but not one I’d rush to repeat.
Kuli Daroch . 2025-03-23
MORE AT Google
Amazing time at Novikov!!! Especially service with the best girl at our table : ANGELA!!
Denis Kallajxhi . 2025-03-22
MORE AT Google
Food was average service poor, but people seemed happy to be ripped off
Tony Johnston . 2025-03-21
MORE AT Google
Just fantastic food.. service.. ambience.
Diego Pistellato . 2025-03-21
MORE AT Google
Happened to be there after the west end show on Fir eve , full of indecent girls, never will come back ever again! Like never ever! Avoid it! Paid £52 ish for two glasses of champagne , when asked for olives /some nuts - the answer forge - form a barman and go ask the waiter! What waiter?! Terrible place ! Never again! Honestly please avoid unless you need to hook up amber indicent
Karina Matsota . 2025-03-15
MORE AT Google
It was a nice experience The service was excellent thank you ..jialin 🌻
Suat Akgül . 2025-03-13
MORE AT Google
Very expensive for what it is; when half empty it is quote lacking in atmosphere
Francis Goodenday . 2025-03-13
MORE AT Google
Good atmosphere, delicious food, excellent service.
D T . 2025-03-10
MORE AT Google
I visited Novikov for their set lunch time menu. The food was fresh and served in an orderly time manner. The staff were welcoming and friendly. A great place to dine with friends and family.
Esh Mohan . 2025-03-05
MORE AT Google
The food is really good. However, I’m not satisfied with service. They didn’t ask if I had any allergies and I ended up with a fish pasta (I’m allergic to fish) as they’ve made a mistake. Also, there were many other mistakes, but there are only a few other guests at the restaurant at this time. So disappointing:(
Sofya Sinkina . 2025-03-03
MORE AT Google
My boyfriend and I went last night to have a late Valentine’s dinner and we had such a bad experience. The waitress “or assistant manager 😏 Bee / Pee probably using a nickname” was taking our order. The order was wrong and on top of it she was so rude. We ordered some sushi where the seaweed was so hard and chewy and the whole Gilt bream head that we ordered end up being silver bream and on the bill put as besugo. My boyfriend was paying and I just asked for the bill to check something and saw that. When we ask the waitress she said that it’s the same price 🤔So she served us silver but charged us the price of the besugo btw is not the same price. When we asked how many grams was the fish she arrogantly said 800 grams. I am a fun of fish and been pescatarian for 2 years before and I know what 800 grams fish looks like. And the cherry on top of the cake was when she told my boyfriend that “WHAT U EXPECT “ like we never been to a restaurant in Mayfair and we can’t afford, very disrespectful. In fact we just been to your Italian one few months ago and it’s a huge difference between the two of you. Such a bad experience and low quality customer service from some of the staff. Will never go again even if it’s free. Just the name not what we customers expected, extremely disappointed.
Iuliana Grozavu . 2025-03-02
MORE AT Google
Loved the food! Everything we ate tasted great and have been back a few times. . On the pricey side buts its Mayfair so to be expected.
Anthony . 2025-03-02
MORE AT Google
At the entrance, the security guard behaved very rudely and unfriendly, which ruined the rest of the mood. Before entering the restaurant, I was asked to take off my cap, I said okay, I’ll do it, I go into the lobby, tell the hostess about my reservation and tell her that I want to hand over my jacket and cap to the cloakroom, and at that moment the security guard comes up again and says you need to take off your cap and in a very rude manner. I said that I was waiting for the cloakroom employee to give me my things and that I understood the information the first time. They talked to me like I was an unworthy person. It was terribly humiliating. Further, the waiter was extremely unhappy that he had to serve us, and then completely stopped coming to our table. Thanks to the red-haired waitress who was very friendly and polite to us. The evening was not a success. I do not recommend visiting the restaurant.
STAS DAVIDOV . 2025-03-02
MORE AT Google
An upscale restaurant. I tried Italian food. It was very delicious and varied
badr althgafe . 2025-03-01
MORE AT Google
The service is bad, and when I asked to cancel the service fees, the employee got angry and added other fees and forced me to pay them.
Mohammad Alothman . 2025-02-27
MORE AT Google
Beautiful place and delicious food! Tasty steak, especially the wagyu. Very happy they have a halal wagyu. The best thing about our experience was our server Angela who made very good recommendations and was very friendly and helpful! They made a very special assortment of desserts for my birthday. Delightful. Totally recommended..
Shams Hussein . 2025-02-26
MORE AT Google
I ordered a delicious burrata salad...and a fantastic truffle pizza...the risotto was less than normal and the squash soup was not good at all. I made it for my birthday, a special day for me at Novikov🥹❤️
rahaf . 2025-02-24
MORE AT Google
still food is good after years of services
Fawaz Al Saleh . 2025-02-23
MORE AT Google
I cannot wait to visit again the food is 10/10 and the food is very well priced. The staff is professional and always make you feel special
Micah L . 2025-02-23
MORE AT TripAdvisor
Amazing place,very beautiful. The Staff was really nice. I was blown away by the amazing market, very well presented and organized. Really enjoyed the tume i spend there. Definitely comming back👌🏾😊
lónica carina . 2025-02-22
MORE AT Google
Me and my partner had a lovely time. The food was amazing as well as the atmosphere. We were in the Italian restaurant, where you can have a nice and easy-going dinner. The Asian part looks more party-ish, but we will definitely visit it as well. We had a drink in the underground bar which had astonishing cocktails.
Slavina Angelova . 2025-02-21
MORE AT Google
Had dinner 3 days ago, great food and service from Sergey. Thanks you!
H Aldekhiel . 2025-02-19
MORE AT Google
We tried the Italian section. The service was very bad. The one who took the order talked to us forcefully and had no temper. The waiter is an Italian who likes to talk and be annoying. Because we did not give him a lot of face, he began to pick up the dishes and throw them on the table and would not bring us and even left the bill, putting it on the side of the table!! His treatment is very bad and clearly racist And the food is very normal
Rahaf Sh . 2025-02-19
MORE AT Google
The restaurant is nice but bar is over-crowded and not a good scene to chill n relax.
Eliza Nia . 2025-02-19
MORE AT Google
Good vibes, the waiter was very polite and the food was delicious.
Faisal . 2025-02-18
MORE AT Google
Disappointing Service at Novikov I recently visited Novikov and was extremely disappointed with the service. Our waiter, Mauro, was incredibly rude and unprofessional throughout the evening, which completely ruined the dining experience. For a restaurant of this caliber, I expected much better hospitality. The food was great, but the service needs serious improvement.
Mohammed Waleed . 2025-02-18
MORE AT Google
Very quiet in the restaurant but still had to chase up the food which then arrived after 40 minutes and in a rush. No explanation offered, or compensation for being so late
Graeme Bayley . 2025-02-18
MORE AT Google
Amazing food Exellent service This pasta was unforgetble!
Basmah Ali . 2025-02-18
MORE AT Google
Came to novikov Asia for the first time and left with mixed feelings, the starters were great (sushi and tempura shrimp) however we did not enjoy our mains, we had 2 types of chicken dishes and they were very tough and chewy, however drinks and desserts were ok..
T S . 2025-02-18
MORE AT Google
Thank you Angela for the best service
Lana HPF . 2025-02-16
MORE AT Google
They forgot the wine glasses for half of the table. Forgot about my main dish. They promised our table of 10 limoncellos, only received 3. Atmosphere 5 stars for the ladies downstairs.
Jordy Van Landeghem . 2025-02-16
MORE AT Google
Thank you to Angela for the best warm customer service. Very well explained the menu, good recommendation, very friendly service. Thank you Angela and the Novikov team. Will visit again.
Berivan Iyiguven . 2025-02-16
MORE AT Google
Very good restaurant, Angela was great!
Gille Sebrechts . 2025-02-15
MORE AT Google
I mean, it is managed incredibly amateurishly, the food never comes, you have to constantly ask for the drinks to come, it definitely does not deserve this money. This service does not suit the brand at all, they ruined my night.
My Way . 2025-02-15
MORE AT Google
Staff were pretentious and rude whilst the food was of pub quality. And even after we complained the staff didn’t care. The worst “fine dining” experience one can have. Sad it happened on Valentine’s Day. First and last time
Yaroslav Writtle . 2025-02-14
MORE AT Google
Was a really good restaurant & I would go again. Only negative point is that its really really expensive. So if you have a good salary go and eat there its great… if not I would recommend maybe other restaurants where you get more food for the price. We drink and ate for 150$ per person & didn’t took the expensive stuff. Food and service is great! Try the sushi even if its expensive. Great cocktails as well! So its up to you if you like to spend some money its a go to restaurant!!
Thierry 77 . 2025-02-14
MORE AT Google
A fantastic sushi dinner. Accompanied with excellent champagne. Unforgettable. Unique environment, impeccable service...I'll be back❤️
Katia Ferrante . 2025-02-14
MORE AT Google
Summary Food was nice enough Waiters were rushing us when it barely hit our 2 hour mark Front of house was rude and tried to tell me how my name was pronounced
M.x A . 2025-02-13
MORE AT Google
Exceptional service from Shivam, he went above and beyond to ensure that we had the most special dining experience. A true asset to Novikov Asia.
Selina S . 2025-02-13
MORE AT Google
A rocky start to the evening. The hostess gave our table away, despite me arriving on time for our reservation. Although the rest of my party was running a bit late, we were still within the reservation hold time. I was asked to wait at the bar, and the hostess noted that I was there and recorded my arrival time. However, when the rest of my party arrived, she had forgotten I was there and tried to turn us away! Not exactly the best first impression. Needless to say, the manager got involved, and we were seated at the downstairs bar while they arranged a table for us. The bar was buzzing, and we were cramped around a table, but not for long. After our drinks arrived, we were told that a table was ready, so back upstairs we went. We ordered a variety of veg and non-veg dishes. The food was nice, but not amazing. The atmosphere upstairs was also lively and busy - I lost my voice by the end of the night. Some of the other diners made it feel like it was a pick-up spot, though it could have just been that particular night, and a coincidence that the people we were seated next to kept propositioning us and interrupting our night. All in all, while I wasn't blown away by the food, the venue itself is pleasant, and despite the initial hiccup, the service was fantastic.
MelodeeS . 2025-02-13
MORE AT Google
I entered the venue with a group of ten and checked my bag and coat under the same tag. When I was leaving, my bag was returned, but it took them 30 minutes to find my coat. When my coat was finally returned, it was done in an accusatory manner. Despite the time wasted, there was no apology offered.
Fraser Crawford . 2025-02-12
MORE AT Google
A must go in london at least once. Try the lupster spaghetti and truffle pizza.
Monawer Al-Anazi . 2025-02-12
MORE AT Google
This place is real quality. Great food. Good music and everyone is having fun. It's very exclusive and expensive but worth every penny
Simon samuel . 2025-02-11
MORE AT Google
All the dishes we ordered were amazing and the service was very quick too considering it was packed Saturday afternoon. BIG shoutout to our server Nathan who was simply the best, professional, funny and knowledgeable, he went above and beyond. Couldn’t have asked for any better
Kawsar Miah . 2025-02-10
MORE AT Google
A sweet and elegant bar, café and restaurant
مشاري الظفيري . 2025-02-09
MORE AT Google
Great place with a nice atmosphere! The food was good, delicious, and well-prepared. The staff was also very friendly, making the experience even better. Highly recommend!
LEE SUWD . 2025-02-09
MORE AT Google
Went to Novikov for the first time and had lunch. I was served by a waitress called Angela who looked after me and made my experience at the restaurant extra special. She made sure everything was perfect, she was very accommodating and her positive energy radiated the room. The food was really good and well presented. I would definitely be back to visit.
Valentina Bettozzi . 2025-02-07
MORE AT Google
Our favourite restaurant in the world. We’ve dined in both restaurants but our favourite is the Asian. Edward and the team cannot do enough for you. The food and service are always impeccable.
lynsey t . 2025-02-03
MORE AT TripAdvisor
Frankly speaking, the restaurant is less than ordinary and not worthy
dode aa . 2025-02-03
MORE AT Google
I booked Novikov for a birthday celebration for my friend on 23/01. I would like to say that the food was amazing, from start to end we enjoyed every single dish. However, I did have some major issues with the service - first and foremost they did not acknowledge the celebration AT ALL - even though I reconfirmed the occasion to the host once I had got to the restaurant, not even a “happy birthday” from any of the staff to the birthday guest. Second, we began to order our main course at the start but realised we haven’t decided on all the dishes, so cancelled the main course order with the waitress… to our surprise following the starters our mains, that were supposed to be cancelled, came! So that it wasn’t thrown away we ate it, but still come on! The final icing on the cake was when we asked for the dessert menu we were given the bill!!! As a final review, the food was 5/5, but the service and acknowledgment for the occasion was honestly appalling. I never normally go for fine dining, but for the occasion I wanted to treat my guest, thinking at the very least they would say happy birthday, but I guess even the great Novikov can’t deliver that… very disappointed… better to go to your local Asian if you want to celebrate any occasion. Service -9.99999/5.
Nimai Thakrar . 2025-02-02
MORE AT Google
I booked Novikov for a birthday celebration for my friend on 23/01. I would like to say that the food was amazing, from start to end we enjoyed every single dish. However, I did have some major issues with the service - first and foremost they did not acknowledge the celebration AT ALL - even though I reconfirmed the occasion to the host once I had got to the restaurant, not even a “happy birthday” from any of the staff to the birthday guest. Second, we began to order our main course at the start but realised we haven’t decided on all the dishes, so cancelled the main course order with the waitress… to our surprise following the starters our mains, that were supposed to be cancelled, came! So that it wasn’t thrown away we ate it, but still come on! The final icing on the cake was when we asked for the dessert menu we were given the bill!!! As a final review, the food was 5/5, but the service and acknowledgment for the occasion was honestly appalling. I never normally go for fine dining, but for the occasion I wanted to treat my guest, thinking at the very least they would say happy birthday, but I guess even the great Novikov can’t deliver that… very disappointed… better to go to your local Asian if you want to celebrate any occasion. Service -9.99999/5.
Nimai T . 2025-02-02
MORE AT TripAdvisor
We had great experience.. service was good .. food is delicious .. I like atmosphere so much ..
Abdulrahman Almulhim . 2025-02-01
MORE AT Google
Good (but slightly expensive). Angela was very helpful too!
Alaa Abedrabbo . 2025-02-01
MORE AT Google
We were served by the amazing Angela and were treated to an exceptional evening. The food was great and the service was excellent. The Cigars were incredible.
Hirak Naik . 2025-01-31
MORE AT Google
It was the first time I visited this place and was impressed. Such a beautiful restaurant. We had lunch in the Italian food area. The food was delicious. Excellent service too. Would definitely recommend this place.
Veronica Rich . 2025-01-29
MORE AT Google
An experience that will not be repeated The service is less than normal There is an employee who was rude to us and did not tell us her name Under the pretext of *privacy*, we contacted the administration as well to inform us of its name. It was rejected under the pretext of *privacy* as well. How can someone serve me in a restaurant and not give me his name!!! The employee has short red hair and is in her forties
Mohammed . 2025-01-27
MORE AT Google
Honestly worst experience ever. I have been to novikov many times before, however this time, was completely appalling. Standards have dropped - namely the service. When you come to an establishment like this, you are not only paying for the food, but the experience and service. Not many people have the opportunity to go to places like this, so every visit should be exemplar. I was astonished when the server - Dionysios, made it his duty to make me uncomfortable about not giving a tip. Firstly, the service charge is optional. Secondly, the service was non existent. Thirdly, who is he to demand this and make a patron uncomfortable and make it very public. This could be anyone who may not be able to pay a service charge comfortably - it is their choice if they’d like to - or if they don’t want to, they don’t have to. But to make other customers around me be aware that I don’t want to pay service charge, is very unprofessional and a very poor quality in a staff. I have been many times before, happily paid service charge when service has been spectacular- but on this one occasion I have felt insulted to the point I shan’t be returning and letting others know not to visit. You are better off visiting sexy fish down the road!
Tahmid Miah . 2025-01-26
MORE AT Google
Novikov Restaurant in London is an exceptional dining destination that seamlessly blends sophistication, flavor, and ambiance. Situated in the heart of Mayfair, it offers a truly luxurious experience that caters to diverse tastes with its unique dual-concept design: the Asian and Italian restaurants. The Asian menu features an exquisite array of dishes, from beautifully presented sushi to expertly cooked hot dishes, all bursting with authentic flavors. The freshness of the ingredients and attention to detail in presentation are remarkable. The Italian side, on the other hand, offers a warm and rustic charm with dishes that celebrate traditional recipes, such as perfectly cooked pasta and indulgent truffle-based creations. The atmosphere at Novikov is both vibrant and elegant, making it ideal for anything from a celebratory dinner to a romantic date. The staff are attentive, knowledgeable, and ensure that every guest feels special. Novikov also boasts a stylish bar where expertly crafted cocktails set the perfect tone for the evening. For those seeking an unforgettable dining experience in London, Novikov is a must-visit destination that delivers on all fronts.
Ertuğrul Gazi Alperen . 2025-01-26
MORE AT Google
Food quality is good but not the best. We had a couple of exchanges with the team, Angela in particular, and they served us really well. However some of the signature dishes were not top notch as you would expect. Starters were really good, mains were good, tiramisu was disappointing, despite being The Classic Recipe. Thank you again to Angela for looking after us and making our evening very pleasant.
Marco Natale . 2025-01-25
MORE AT Google
I’m from the USA and this is my 4th time or so at NOVIKOV. I love to go when I’m in London. The food is always delicious, ambiance amazing and impeccable service- Claudio is one of the best waiters I’ve ever had. He was informative about the menu, everyone was careful of our allergies and very kind and energetic!
jmartins02 . 2025-01-25
MORE AT TripAdvisor
Novikov, located in the heart of Mayfair, is a vibrant hotspot that exudes style and sophistication. From the moment you step in, you’re greeted with an electric atmosphere and stunning decor. The drinks are expertly crafted, and the crowd is effortlessly chic, creating an unmatched energy. The food presentation is truly unique, with every dish as visually stunning as it is delicious. The friendly and attentive staff ensure a seamless experience, catering to every need. Adding to the excitement, the DJ keeps the vibe alive with incredible music, making Novikov the ultimate destination for an unforgettable night out.
Zachary Tesler . 2025-01-24
MORE AT Google
Me and my husband went to Novikov and were hosted by Dio. He was very friendly and answered all the questions we had concerning the menu. He was also recommended us many of the dishes that we had. We had ‘Black Cod Rolls’ ‘Wagyu Sliders’ ‘Spicy Chicken Buns’ ‘waygu with egg fried rice’ ‘Sweet and Sour Chicken with Prawn Fried Rice’. Everything was phenomenal and we enjoyed our meal. We ended off with a Sticky Toffee Pudding to celebrate my birthday.
Aysha Eman . 2025-01-23
MORE AT Google
Fantastic choice of delicious food, the odd wait here & there was a tad dissapointing, nonetheless, I would highly recommend.
Star Sun . 2025-01-22
MORE AT Google
Had the pleasure of being served by Katarzyna at NoviKov Mayfair. Nothing better than being brought food with a smile. All requests taken care of in the best manner possible. Katarzyna was amazing in terms of recommendations, hospitality, the best host I have had at NoviKov!
anosh Butt . 2025-01-21
MORE AT Google
Been here before, whilst service had a lot to be desired the food was pleasant. However from our visit last Saturday it most likely will be our last visit here. The food was simply not up to par. The lamb cutlets were tough and chewy and almost inedible. The service is so poor, the staff look tired and overworked. Very minimal communication and they simply look like unhappy. Really isn’t a pleasant environment. This restaurant has lost its charm. Won’t be going again.
Naz Rahman . 2025-01-21
MORE AT Google
I would call it no1 It’s really delicious and it cures my homesickness.
meng zhang . 2025-01-21
MORE AT Google
Have dined here more than a few times now and the food has always been of a high standard and I have never had no problems. However the service is standard and merely as good as it should be for this type of high class restaurant. My most recent visit was a Saturday so quite a busy evening. There was some delay with our food which we didn’t mind too much. However they didn’t bring one of our courses and we only realised after the bill and service charge was paid. They did rectify the situation and we obviously then had to get our order for take away. I loved this restaurant unfortunately I don’t think I will be going back again.
A s . 2025-01-20
MORE AT Google
Worse experience in Mayfair ever. Horrible service with lots of mistakes from beginning to the end. The fried seafood platter was so badly done, the food didn’t feel fresh and the batter was so bad that it’s soggy. The pasta was so salty even my local restaurant can do a better job. For the price they are charging this is so disappointing! They never fill up the water and we have to chase after them. The service is sol cold and poor with little communication. We were a group of 8, it’s very difficult for us to get together for once and this is a huge let down. The decor looks cheap and boring. It felt like a canteen for the rich. Would not recommend and I would not come back even it’s free.
Y . 2025-01-20
MORE AT Google
The food here is amazing ! The sushi was delicious, the best I’ve ever had in London and the black cod was incredible. We loved the Wagyu tacos too and the fun cigar dessert. The service was impeccable and Antonello made our night feel even more special. I will 100% recommend this place and will definitely come back !
Marina . 2025-01-20
MORE AT Google
A good restaurant marks firstly with the services you receive which makes it a memorable and comfortable place to enjoy a meal and gives it a 1, and the amazing food will add a 0, and the good atmosphere will add a 0 too, to make it a 100. But if you had a bad experience in the service you're only be left with Zero's which makes nothing of your experience. I have had a bad experience in this branch. I've waited to put an order more than 7 minutes, waiters were ignoring the hand wave. Table was dirty, no one came to clean. Knife was spilled on my husband, and i've changed cutlery twice because of cleanliness. Never expected such from a fine dining restaurant.
Amna A . 2025-01-16
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in London
175 Opinions
Talk about a bar that screams of class and Sass clubbed in one. I have barely liked Mocha drinks in London, But Mocha here hits the spot. Second visit here. First was for drinks. Gaurav came to the rescue and suggested a good old glass of Brandy with warm water to fight off throat soreness. A brilliant suggestion indeed. Shoutout to Gaurav, Sourav, Parag, Jay and Manthan, for their constant warm and welcoming attitude. They have really raised the bar for hospitality and truly exhibiting #Tajness! Will definitely visit soon again.