Kai Of Mayfair in City of London, Westminster

One of the luxurious and delicious Asian restaurants in London. No advance reservation is required. The food is delicious and the staff are wonderful, they advise you on the most delicious dishes and provide you with recommendations from the chef. The place and its atmosphere are worth a visit. The restaurant offers afternoon tea (but to be honest, I haven't tried it) Delicious and I recommend it Food 10/8 Service 10/10 Prices are high

Lovely restaurant with very friendly staff. Had a great birthday celebration here.

Outstanding Chinese restaurant! It's definitely worth a try

The fact this place has a Michelin Star is ludicrous. The food is fine; not good, fine, not bad either, though. The menu is laid out poorly with no real steer as to how much food to order. We tried to ask, but our waiter was mostly incomprehensible. We were curious about what we definitely should have and about what was meant by the duck offerings, he said some things, and we said we would have a think and he left us. We planned to order some white wine to have with some fish starters, then some red wine to have with our mains. The next time we saw the waiter, two of the starters we talked about turned up with him. One was the wasabi prawns, and one was the yellow tail ceviche - which is what we wanted so great but we didn't actually order them, nor did we get the wine. After we finished the starters, my wife loved the prawns, I thought both things were OK, we ordered our mains and sides. We got the black bean beef (Wagyu) and the lamb. Both were OK but the Wagyu at £102 was definitely not worth the extra £70. We also got the broccolini, the aubergine and the garlic - too much food but we wanted to be wowed and experience what they did. They were all fine. They brought us the desert menu after the mains, we asked for recommendations, they said a little bit and left us to it. It must have been 10 minutes after they brought us the menus that we ordered the Durian desert and the creme brulee, then they told us that the durian fruit dessert took 25 minutes. Again, they were both fine, apart from the coffee ice cream with the creme brulee which was exceptional. We both ordered desert wines, the Banyuls and the Chinese Ice Wine, the waiter poured the ice wine and there was only a half glass, they spent the next 10 minutes looking for another bottle, but couldn't find one. He gave us that one the house. All in all the meal was OK, if it had cost £120 we would both have been satisfied, it was over £420. I have eaten in a couple of dozen Michelin Starred restaurants and for this one to be put on a par with Cail Bruich, L'Orangerie, Number One, Nomicos, Bardal (it had one when I went, not two) is doing those places a real injustice.

Afternoon tea with a twist. Grade A service and the tea and food (with a great Asian twist) was perfect. Just go!

I should have known looking at the pictures of the food online. All that fancy plating is often a sign of a restaurant’s need to impress if the food doesnt. But a Michelin Star Chinese restaurant always needs to be tried. Walking in I had the second negative signal. The restaurant decor is so tacky that calling it “90s style” would be a compliment. The pork was extremely tough, the sauce basic china town cuisine. The chicken way too sweet. Full of MSG which I don’t even mind that much when going to the local spot but had hoped a michelin star restaurant would steer away from. After we finished, the waiter asked for our feedback. I pointed out that the meat had been too tough. In the US one would at least get a dessert offered in return. Here: nada. Go to China Tang or Imperial Chinese instead!

Outstanding food, great vegetarian options, great wine

We had lunch at the Kai. All the dishes we enjoyed were very good. Particularly outstanding were the whole turbot, squid and A5 Wagyu. A look at the wine list is also recommended. The entire staff was very attentive, always helpful and courteous.

Food is always good at Kai! They also have an very good wine list and the staff is quite knowledgable about food and wine parings. One of my favorite "go to" London restaurants.

I have been a lot of times, and this time I was a little disappointed. The waitress wasn’t very kind. The food came in 3 minutes. Unfortunately the worst time.

Wonderful attentive staff, very nice cocktails, and amazing food! The squid was my personal favourite, that and the pork appetiser. Would recommend!

Best real Chinese food in London

All starters was very interesting - vege option and pork in boa was my faw. Main menu - Sea bass in all version was delicious. Dessert was the best part of dinner.

Perfection, the food and cocktails were immaculate, the staff were extremely friendly and kind, this is a great place for a special occasion

Really great service and amazing food. One of the best restaurants in London.

A good restaurant offering Chinese classics at a good standard. Unlike other Chinese restaurants, their dessert selection was enticing with different options to choose from such as a salted caramel soufflé. I'm overall giving 4 stars because I got good dishes that were well cooked but did not exceed my expectations from a 1 Michelin star restaurant. I would recommend the restaurant to reduce its large selection of vegetables, meat and fish to focus on unique tasting style dishes that tell the story of the region they represent. Overall, you'd have a good meal but perhaps as you would in any other good Chinese restaurant.

Excellent quality. In my experience/taste Chinese food can have a tendency to be too sweet, found Kai to have a good balance between sweet and savoury.

Amazing restaurant and food! My favourite Chinese! A must try

After a hiatus of 15 years since last in country and able to visit had just as good experience and American clients were equally delighted with food and service.

Highly recommend this restaurant. Food was delicious and staff were so lovely!! We will definitely be going back!!

Kai had a fantastic ambiance, exquisite decor and delicious food, yet the service fell short of expectations given the price point. Overall worth a visit if you’re looking for special evening out.

These guys are great - innovative and create dishes - great wine and cocktails - one of the best joints around

Food was divine Best seabass ever will definitely visit again.

The service provided to us was great. The food was delicious. We were there with our daughter and the service to her was also very cute. Thank you Kai….❤️

Amazing experience would highly recommend to anyone that wants to go

Excellent very welcoming superb service would definitely book again

Nothing changes, food, service, friendliness of the team and decor are awesome The Chinese Ice Wine is amazing and just love the Chinese Ice Wine Martini's Not a cheap night out but worth every penny IMHO

Food was amazing! Wasabi prawns might just be the best prawns in the world!

Always perfect! Elegant Tasty Not noisy A must-go-to-place whenever I‘m in London

Wasabi prawns and pepper beef were as good as ever.

Best Chinese!!! The crispy duck was the best! The drinks where perfect and the service was outstanding

Food was excellent. Presentation and service were also great. Highly recommended and Malaysian Chef is excellent. Dessert and chocolates were so good too.

Amazing place! Very calm and private. Food is 10/10

Honestly, I would like to give a shout out to Teresa at Kai! She is a true Gem! We had a little misunderstanding situation with our reservation at first, but she made sure we had the best dining experience and we were very happy! Thank you

I went to Kai Mayfair with my two friends. The service was excellent and the food portions were good and tasty. Not too pricey. I will be a returning customer!

This was my 3rd time at Kai as the food is great quality but everything else was a let down on this occasion. Upon arrival, the hostess was extremely cold and there was no welcome. Service was very slow also and we were advised by a waiter that they were prioritising a private room booking which really didn’t cut it. Food is scrumptious though but the whole experience is no longer worth it.

Booked with the Kai on the 26th of January for my parent’s anniversary. They did go there and dine as per the time of their reservation and even confirmed that the reservation was under my name. OpenTable then emails me asking me to confirm if I attended the reservation, which I did and confirmed so with OpenTable. I even told them I can share the relevant card statement from which my parents paid the dinner bill. Then Kai charges my £120 pounds out of the blue over a week later for absolutely no reason through the card that is attatched to my OpenTable account. There are better ways for restaurants to earn money, Kai!

Physician Visiting from USA for conference. I Didn’t have a reservation since I was busy at a work conference all day. At least in the US if you don’t have a reservation they will still seat you but with a wait. The moment I walked in the lady rudely said we don’t have anything and turned around. Extremely rude and unprofessional. A restaurant that cannot speak/treat its customers with kindness should not get $$. I would not recommend going here. I have dined at many Michel rated restaurants in NYC and DC but never had this kind of service from anywhere back home. Kudos to treating your visitors kindly- way to set an example Brit’s!

After being a regular customer for the past 5 years, it is safe to say that the quality of the food has fallen to unimaginable levels. With over priced tasteless mushrooms coupled with severely small portions it is safe to say that I would never go back to Kai. I hope the restaurant reverts back to how it was before. But overall overly expensive and not worth your money.

Chocolate souffle dessert was very well presented. All other chinese dishes average compared to normal chinese restaurant.

Incredible food especially the desserts! And service was wonderful

My husband and I went for my birthday lunch on 13/01/24 and I was excited for the lunch as I had seen good reviews. However, we were pleasantly surprised when we got a table which was in a corner even though there was space in the good part of restaurant. We were not happy with the table choice so I asked the team if they could change it( only because I saw a free table). We asked as soon as we settled in, no order was taken etc. Upon asking the team, they suggested that its a table for 4 and they are expecting 4 people on that table. After 10 min, we see a couple walk in and that table was given to them which was rude and not accommodating. Hence, it was a not experience we enjoyed as we were seated in a space where they were getting the food and drinks for other customers which didn't feel very exclusive for a place like Kai.

This is an old-timer restaurant that doesn’t stop to amaze with delicious authentic dishes with modern twists. No wonder it’s still in business! One of the top Chinese restaurants in town. The service and ambiance are superb as well - cannot say enough of good praise for Kai. Will be coming back over and over. 😋👍😍

This guy s not a Michelin level restaurant. It is good but nowhere near that quality.

Very disappointing experience. I don’t quite understand how Kai has a Michelin star. The wasabi prawns, as their signature dish, were literally just prawns in wasabi flavoured mayonnaise. The salt and pepper squid was chewy and dry. The roast Chilean seabass was delicious but, as with the prawns, nothing interesting or special, particularly for the price (£66). The ginger rice was just boiled rice with no hint of ginger. Atmosphere is loud club music and plastic flowers - reminiscent of Ivy Asia but for 3 times the cost. Service was fine if a little slow and awkward - two people took our drinks order and we waited 10/15 minutes to order food following this. This would have been an average meal even if we were not expecting a Michelin star experience. As we were, and paying for one too, it was quite shockingly poor. I would not recommend going to this restaurant at all.

Top class dining experience with attentive service and a great menu choice.

I didn't like it very much. Welcome was pretty poor, stood in the doorway for 5-6 minutes, the starters were pretty awful, it was sashimi which was buried under a mound of cress etc, beef was nice and flavoursome as was the sea bass. But very underwhelmed. Not for me.

The food is really good and the service is incredible. I love going there and always come out happy. They will make authentic dishes that are not on the menu to make sure you have a great meal. The prices are on the higher end but it’s worth it. The seating downstairs is a little off in my opinion but overall it’s a great Chinese restaurant to visit

Always great food! Never have I had a bad experience.

The best Chinese restaurant in london, I enjoyed it.

Always the best choice .. in Doha and London .. all dishes are delicious

The food was 5 stars and wonderful ... except the dessert which was mediocre at best and we expected better. The service was great - very attentive and great recommendations and care to detail from all wait staff. Overall a lovely meal. Be warned, this is on the expensive side - even more so than would be expected from a Michelin Star.

We liked everything...the duck was amazing the wasabi prawns out of this world the lobster nyang five stars the seabass ....and above all the service .....excellence defined

Kai was so gracious for our first visit, especially when celebrating our daughter's graduation, a special birthday and our anniversary! We would recommend Kai wholeheartedly to our friends and family when they're next in London. The dishes and presentation were excellent. Bonus--I love the jazz music they play at dinner.

We had a wonderful dining experience at Kai on Christmas Eve 2023! It goes without saying that the food was delicious, the service was even better than expected! We initially booked for four people but had to add two more guests last minute. The staff bent over backwards to accommodate for the addition. Our server, Piotr, was excellent and efficient. We had a bunch of dishes, but most memorable are the two-dish Peking Duck course, the nest jewels, and the roast Chilean seabass. The portions are sizeable. Make sure to leave room for the dessert which is to die for!

Great food and excellent service from Boris! Amazing diner!

Absolutely amazing !! We went to celebrate a birthday and this place did not disappoint. Staff are very friendly and their service was brilliant. We will definitely go again.

Very enjoyable luncheon but service could have been better. Had to repeatedly ask for my wine glass to be replenished.

We had an amazing night. Service was great and so was the food. We enjoyed it very much and I highly recommend it. Pricy, but worth it.

An icon, always great food with great service .... worth the stop over in London just to grab a meal at Kai

Great ambiance, great service. However we went as a special treat and the duck wasn’t very good as usual. It lacked flavour and didn’t feel fresh. The first pancakes were bit too sticky and the spring onion chewy. The prawn on toast and green tea was very good and on point but we went for the duck!

The food was outstanding. My wife who is a vegetarian couldn’t believe the depth of the menu. The hot and sour soup is delicious and a must have. Terrific choice of champagne and wine by the glass. Kai is a 10 out 10 experience.

Still the best in Mayfair, great for vegeterians options

The food was really lovely. We had all the soups, soft shell crab, prawn toast, the crispy duck pancakes, steamed fish rice and Singapore noodles. For dessert the pandan creme brulee was my favourite. The staff were very patient and kind, it's a lovely restaurant

We were so excited to try Kai and thought it would be similar to experiencing a Michelin star restaurant in France or Hong Kong. The experience fell flat with the table seating and the lackluster atmosphere. It felt like an elevated local neighborhood restaurant. The Chinese food was great considering we were not in Asia, but the Michelin star is surprising. All in all, for a £500+ dinner, we’re not sure the experience matches the price in comparison to other Michelin star experiences we’ve had.

We had a great time at Kai, The team there were friendly, helpful and very efficient, the food was delicious and the decor was lovely

Really good food and knowlegable staff. If Im being critical not as poslidhed as in some other estaurants of the same standard but very friendly. Great Sommelier. He was certainly not upselling but trying to find the best value for money in our price barcket which I really like. Lettuce Wraps were amazing as was the Duran Souffle. Saying that all the dishes we had were excellent. Will go again for sure.

I love everything about this restaurant have have been coming for years but after becoming Coeliac and not being able to have gluten. It really does upset me they do not have any gluten free soy sauce as it’s such a simple ingredient. No soya sauce really limits your Chinese food. The staff were incredibly nice about finding a solution and this is no way a reflection on them. But a Michelin star restaurant of that price range should really have gluten free soya sauce

Excellent service food and atmosphere! Will be back next time I’m in London.

A bit pricey but so so worth it. Been meaning to go for a while now and I can honestly say Kai did not disappoint.

Food 3.5 Service 2 Atmosphere 3 Year or two ago restaurant was much better

Comment un tel restaurant chinois peut avoir une étoile?.Tout était sans goût,même les plats les plus simples.Grosse erreur d être allé là.

The visit to Kai was excellent. The food was authentic, delicious and beautifully presented, and the atmosphere was lovely, striking a great balance between elegant, cosy and lively.

We typically love Kai and always visit when we come to London, but last night, they forgot my guest's entre and when we questioned the delay, we received an idiotic response that the first try wasn't prepared properly (read: waiter forgot the order) so the second try would be removed from the bill. It totally destroyed the cadence of the dinner and did I mention i was hosting a client? I'm taking Kai off the list after 20 years. Really too bad.

It's the same every time - AMAZING food, drinks, service

Our experience at Kai was rather peculiar. The manager contributed to an uncomfortable atmosphere during my birthday celebration by posing intrusive questions about our professions and closely examining the payment cards we used. Moreover, they made us feel uneasy about capturing memories with pictures during our celebratory meal. When we sought clarification on their policy, we were informed it was verbal.However, I can't help but wonder if our unfavourable treatment was influenced by our status as customers, especially given the establishment's reputation for serving a high-class clientele. Regardless, I believe that all customers should be treated equally. On a positive note, our waiter was courteous and helpful. .

Rude behavior, confused and unable to operate smoothly. Food is just ok.

I have tried better food in this same segment, the prices here are too arrogant. That's not the worst thing, the worst thing in this restaurant was that the service treated us as if we were lower class people, they didn't ask how we liked it, they never visited us after bringing the food, didn't say bon appetite, didn't wish us a good day, when leaving, we had to ask 2 people where our clothes were. it was an important day for us, my husband's birthday and our wedding anniversary, our day was ruined, we left there in the most horrible mood. Thank you Kai team

Wonderful experience! Food was innovative and delicious, service was on point. Would go back!

Celebrating a birthday and everything was great. Everyone enjoyed the food and the evening as a whole.

This is our favourite restaurant when we visit London and their wasabi prawns are amazing.

I went to Kai for my birthday we have been welcome in a very cold way after being placed in a table next to the kitchen entrance. For us that’s wasn’t a problem but to put a table in my back since we arrived and clean and surveying other tables and leave the left over of other tables in my back from a famous restaurant like this one it is really unbelievable. Thank you guys for making my birthday bad. Also, the staff where very rude and unprofessional they keep chatting next to our back non stop which make us leave straight after having our dinner. Will not recommend or go there again.

Wonderful restaurant. Everything tastes amazing and it has a wonderful peaceful and friendly atmosphere!

I very recently visited Kai Mayfair with high expectations as we had seen/heard rave reviews about it and so we were expecting our best dining experience yet. However, I definitely was not as impressed as I was hoping to be. The decor of the restaurant is lovely, artsy & creative (although we noticed broken decor on entrance), the ambience/music is soothing and relaxed, tables are nicely spaced, and the staff are all lovely & helpful. Unfortunately, for a one Michelin star restaurant, I just don’t believe the food/drink were up to par. Don’t get me wrong, the food was tasty but not good enough for a 5 star rating— food temperatures were not consistent, flavours were there but not anything mind blowing, and the drinks we ordered (Spicy Mango mocktail and Kai Apple Martini) were basic. In all honesty, the Kai Apple Martini tasted like a green Apple Sours with garnish, and the Spicy Mango Mocktail tasted like standard mango juice with LOTS of pepper/tajine seasoning in it. We ordered 2 appetisers, 2 alcoholic/mocktail drinks, 2 soft drinks, a bottle of water and 2 mains and our bill total was above £250. A pricey bill is to be expected in such a restaurant but in my opinion, the cost of the meal against the quality and service provided just didn’t seem justifiable. Unfortunately, my visit left me wondering what all the hype was about and I’m not personally in a rush to go back.

Excellent Service and even better food

Schwierig. Restaurant ist schön eingerichtet . Auch wenn die Toiletten - vor allem die Möbel - sehr abgenutzt sind. Karte ist gut, Essen auch. Hatten den Lobster, das Lamm, Auberginen (sehr gut) und das Durian Dessert. Das Dessert war sehr gut. Lychee-Limonade auch gut. Service war ok. Ich verstehe den Stern nicht ganz. Alles ist im Grunde gut, aber nichts überragend oder sehr gut. Preis-Leistung passt für mich nicht. Was komisch war - alle Tische um uns herum bekamen zur Rechnung eine süße Kleinigkeit. Wir nicht. Ebenso die warmen Handtücher. Wir waren die Einzigen die keines bekamen. Taxi wollte man uns keines buchen - weil mit keiner Firma zusammengearbeitet wird. Ok, aber sollte das zwecks exzellentem Service für ein Sternerestaurant nicht machbar sein?!

Well presented dishes with great flavours, in a quiet environment perfect for business discussions.

Good food and mood - variety on the menu and prominence in flavours! Didn’t quite like then lobster noodles despite looking very forward to it. It was chewy and not well seasoned. The beef was impeccable and would definitely order it again! Atmosphere was very calm, a couple tables with few people around but the rest were empty..

Kai was my first experience at a high end Michelin star restaurant amd it didn't disapoint. Genuinely the best food I have ever eaten. The pudding in particular was the single best thing I have eaten, ever. The staff were lovely and very friendly. One gent even offered to teach me how to use chop sticks. Very genuine people that help make you feel at home. Incredible place. I would highly recommend.

Good variety of food, tasteful and service was good too.

Came here on Sunday for the afternoon tea to celebrate a friends birthday. The decor is beautiful and the staff are very friendly. Crazy rich asian themed with menus displayed on the tables inside the crazy rich asian books. Loved the bird cages and birds on the tables where you could tell your wishes to and clip onto the surrounding bird cages in the restaurant. Also loved the wind up chirping birds on the table. The waiter explained the menu selection, and we received a complimentary cocktail to start. This was a tea cocktail and was really tasty, non alcohol versions can also be served. We picked our teas and selected our afternoon tea option and were quickly served a beautiful spread, and the waiter explained what each dish was. I must admit the savoury portions are very small and they don't let you know that you could get a free refill of any of the afternoon tea foods but because it's more of a higher end afternoon tea we asked the waiter and he brought us another serving. We thoroughly enjoyed every part of the afternoon tea and loved all the details put into it. The toilets here are also amazingly designed. I will definitely be back again

The lobster unfortunally mase me sick, so i had to go home.

Exceptional experience overall, but the prices are eye-watering. Worth it, if you can afford it...

Great service great food and always a nice ambient atmosphere

We enjoyed a lovely evening with the family in this remarkable restaurant with nice food and drinks. The menu was exquisit and the portions quite abundant.

Decor is great, food was amazing even with the slightly limited menu due to COVID situation. Staff are friendly and well informed, the service is just the best. An awesome meal with great wines to match, could not have asked for anything more We highly recommend trying the Chinese Ice Wine (Cailonglin Vidal, Silver Label I think) with desert which was something recommended by the team and did not disappoint!! Thank You to the entire team for a very memorable meal and a great evening

Amazing food and atmosphere, super flavorful. The coconut,mango,lychee dessert was out of the world!

Just amazing as ever! Awesome Food Amazing cocktails

Lovely experience overall, and we left satisfied. The food was delicious and Service was perfect in a luxurious atmosphere. Slightly reduced the rating, due to small portions of some of the dishes eg the £50 lobster main and soy beef starter  The tiger prawns and steak were excellent but at this price point, you expect everything to be five star 

Exceptional as always with great service, food and ambiance. Really enjoyed the experience and well looked after by Teresa and the team...