Notes Moorgate in City of London, Westminster

Notes Moorgate This whole experience was almost like a training exercise in how not to treat paying customers. We were a group of four and I would have been happy to complain very much more at the time but it was awkward to at the time. The booking was very poor. Phone calls failed to get a table was told to book online. Did so but got no response so repeated it a day later. Email then came back and confirmed. But we needn’t have bothered. Our reception was casual as if we were unexpected. Casual point to a free table. No reservation sign but then very few customers. This should have set bells ringing. Waitress seemed irritated when we weren’t ready to order. Our order was incomplete and we had to ask for confirmation of her memory. Of the three starting plates one arrived at the very end as we were almost about to pay. Nachos had been prepared and left in cooker/ grill. This was the high point. Nachos were baked soft. Cheese melted into nothing. Bowl was so it burnt the hand of our friend. There had been no warning. He had to go and run cold water on it in the bathroom and came back and kept it moist with a serviette. Oil and bread came with toasted pieces. Toasted probably meant it was stale but who knows. The rest of the food was mediocre at best. Yes we ate it and we had a 60 minute slot before the concert. But timing was not something we needed to worry about - we had a prompt to say kitchen was closing soon. The wine was very acceptable- so not all bad but then that wasn’t made or ruined by the delivery. Never been to one of these coffee shops before and probably - No definitely- never coming to one again.

I was working from notes in the afternoon, no sooner had I finished my drink then was I told to order another drink or leave. I informed the bearded member of staff that I was planning on leaving in 15 minutes to which he implied he did not care and wanted me out even sooner. Awful attitude and would expect far better. Especially as a repeat paying customer.

We had our office summer party here at the little pavilion outside. Gabriela and her team were amazing before, during and after the event! Really good deal on wine and charcuterie, everybody loved it. Can strongly recommend on all levels 👌🏼

We made the mistake of visiting the place across from Notes. The service from the other place was awful. But the staff at Notes were just delightful. Thank you for being so attentive and lovely to us. From the two girls with curly hair ❤️❤️❤️ Lewis, Martin, Gabby, Rebecca, we are obsessed with you all. See you again next week!!

We book for a large group of friends. Atmosphere really good and relaxing. Even when it was busy customer service was good and fast. Gabriella absolutely friendly and Smiley person. I will definitely come back. Thank you

I was around with some friends, and we found this place, I have to said the customer services was brilliant, Gabi was taking care of us by all time, thanks so much for the fantastic time. I would recommend this place from now on. Thanks team notes.

I found the coffee to be excellent, there were lots of milk options, table service if you want it, quiet as it's off the main drag

Rip off. Seriously £60 for a couple of cheesecakes, stale bread, humous and broken nachos and two drinks. Service was awful, cheesecake was so small I'm sure they cut one slice of cheesecake in half to make two. Absolute rip off, will never go there again. Nothing good about any of it. Sorry.

Such a lovely wine bar!! Martin was so accommodating and lovely!! Had the best time here with my friends drinking after work

Great cocktails, wine and beers. Reasonably priced and the atmosphere is super fun. Martin was a fabulous host, cannot wait to come back soon!

I went in to your Moorgate branch this morning (16/6) just before 8am to buy a raspberry and white chocolate muffin. On going to the counter with the said item the lady there (blond hair, broad smile) was busy chatting with a colleague over the counter and just ignored me. I had to eventually interrupt to attract her attention. I passed the exact change of £2.60 across the counter for the muffin, only to be abruptly told "No cash - we only accept cards". It was done in such a rude way that I was made to feel really embarrassed. I quickly left the shop, crossed to Pret a Manger and bought a blueberry muffin there for £1.75. I certainly won't shop in Notes again and there really was no call for the way I was dealt with.

ロンドンに何店舗かあるコーヒーショップ夕方行ったら甘いものがほぼなく、カフェラテもラテアートなしでちょっと寂しい感じでした。雰囲気はお洒落で素敵です。

いろんなところでみかけるお店ですが、店内はコーヒーのいい香りに包まれていました。カフェラテも美味しかったです。

イギリスはコーヒーおいしくないと思ってましたが、こちらのチェーン店、コーヒーおいしいです。エスプレッソ、きちんとコーヒーらしい味がします。ラテもおいしかったです。色々な場所にあるので便利です。

We decided to pop into Notes before a business meeting in one of the adjacent buildings and couldn’t have been happier that we did. The atmosphere early in the morning was great and the coffee had a great depth of flavour. Will stop by again for sure

I love this coffee shop/ bar. Lovely atmosphere, fantastic and knowledgeable staff (especially Martin) and delicious wine and food. Very relaxed and reasonably priced. Great for events too.

Notes is the perfect place to meet friends after work. Amazing selection of wine and delicious nibbles, served by very knowledgable staff. Martian and Ludo are fabulous! Keep doing what you are doing.

Some of the nicest coffee in the square mile but the service is way to slow. Most people just want to grab and go in the morning rush to get to work. Most probably they would argue that it takes time to serve good coffee but you only need to witness how Monmouth serve their huge queues in the morning to see how it can be done. I do love the old 80s movies they show on the wall though - it's a fun touch that sets them apart - and useful whilst you are waiting for that latte to turn up...

Went here for a late afternoon coffee and stayed as they turned the lights down and they had a fine selection of IPA’s. Met a friend for a catch up. Great setting.

I really love this place. Ludo and Martin are the best. Always have a great time when I come. Service is good, price reasonable and the quality is great.

Quality coffee, delicious sweet treats and interesting drinks. Staff is so friendly and service is fab.

This cafe has a lovely feel. But the queue for service is a bit of a deterrent.

Un lugar muy acogedor en el centro de la ciudad. La selección de vinos es genial (algunas botellas muy interesante) y el personal es muy eficiente y capaz de proporcionar excelentes recomendaciones. Un buen menú para picar (no te pierdas la tabla de quesos! ) y un equipo verdaderamente encantadora - Martin y Aaron merecen especial gracias por ser tan cálida y amable, siempre me hacen sentir como clientes valoran y son una razón clave por la cual seguimos regresando. Si estás buscando una botella informal (o tres) después del trabajo sin duda dar una oportunidad a este lugar!

Café y vino increíble ! ! Martin y su equipo son tan adorable. gran picar así! ! ! Perfecto para cualquier momento del día (gran lugar para mañana/tarde de café y copa de vino para relajarse después del trabajo. . Vino el día. o . )! ! De cualquier manera, merece la pena una visita!

One of the best coffees you can buy, however, they refused to serve me coffee the way i want it : double espresso with some hot milk on the side- they served me macchiato. They said : it’s a policy !!!! I have had coffee around the UK for ever, and this is the first time ever I’m refused to served coffee this way

This is a lovely coffee shop, ideal for a late afternoon catch up with friends. They do serve food but have s limited menu. The service can be slow but pleasant, if you’re not in a rush give this a try.

Colleagues in London told me to try Notes coffee and I was very impressed with the taste. Got a Latte for 2.80 and was delicious. It does come in a smaller size cup from what you would get at a Starbucks, Nero's or Costa but the taste is worth it. Staff was friendly, I arrived very early right after they had opened so no input on what service is like during peak times.

Sat down and ordered a bottle of wine. It hadn’t come yet and the manager asked us to leave if we weren’t ordering anything. When we tried to explain, he got defensive and unpleasant. What a way to ruin our evening.

What a place! We drank an amazing wine with lots of tapas like Charcuterie/cheese. I really love this place and the stuff is really passionate on wine - they can give you good tips and really good suggestions. Love this place!

Pedí un café expreso doble. Me dieron una pequeña media taza espresso con agua marrón. Cuando pregunté, me dijeron que era un doble espresso fuerza condensado en una taza pequeña. Ni siquiera sé lo que significa.

Notes has excellent strong coffee. Very tasty! And a nice outdoor seating and friendly service. I will return!

I popped in for a quick meeting so I didn't have time to stay but the new venue is a lovely atmosphere and good coffee. Looking forward to a return very soon!

I've been a regular here for over 2 years. Great selection of coffee beans, they will even grind them for you! Staff are always happy to have a chat about the different blends on offer. Great atmosphere and great coffee ! Highly recommended.

Muchas gracias a Martin, el director que nos hizo descubrir muy buenos vinos! Es un lugar encantador con producto de muy buena calidad para así como la comida y muy acogedor equipo! Gracias de nuevo por su sonrisa Martin, volveremos pronto!

Very nice place to socialise after work: good selection of wines, great food to share and very friendly and welcoming staff. Definitely recommend!

He oído que las notas no buenos vinos así como café, así que pensé que iba a probarlo. Llegué con un amigo para tomar un vino y, y quedé muy impresionado de la lista de vinos era muy buena, y la comida era adorable (salsas, embutidos, queso). El ambiente era muy relajado, lo cual era perfecto. El director era genial, realmente nos cuidó, el servicio fue atento, sin ser dominantes.

Venga y deje que vengan todos Matthew servirle unas cuantas botellas de Francés de rosas con el encanto y la gracia y queso a juego

Stopped for a quick coffee and croissant on my way to the office. Took ages to take my order, which was an extra hot mocha and a croissant and jam. Server used a calculator to add up £3.30 and £2.20 and managed to get £6.70!! Croissant was actually fresh and nice but the mocha was cold and undrinkable. Even Starbucks would have been a better option. Oh well, need a new coffee shop now.

Excellent coffee and eats. A bit pricey but good value all the same. A cut above your average 'chain' coffee shop for certain.

We visited here a couple of times and found it to be a superb coffee shop.Excellent quality products and good service.

Great place near Moorgate and always good coffee and excellent service to the table but price similar to the larger chains. Always stop here when I can.

Met a client of mine here! To be honest this is perfect for those business meetings where you need a nice cup of coffee!Beats the likes of the major brands and has a pleasant atmosphere which is conducive to the work place... ie. no loud music. You can actually hear yourself think and talk.My only quibble the tables are a little close together so discussing private confidential things could be seen / overheard. However when my client and I visited the coffee shop it was fairly quiet.Good coffee served by lovely friendly staff!

I had popped in here for coffee one day and decided the next to return for a sandwich and a cake. The coffees are good, I prefer it to Costa and Pret. The next day, I had a felafel wrap, some salt and pepper crisps (actually better than the ones I love in M&S) and a slab of chocolate and pistachio marble cake to go. It was all very good.

Notes is a nice café in the city.Recommend it for nice coffees (drink in or takeaway) and nice brunch

We heard about Notes coffee to be top notch and ended up on Friday in Notes Moorgate. As expected it was quite busy absolutely packed place. Then there comes a huge smile from the waiter(Sami) greeting us on the door. Very apologetically he explained us that no seats are available but offered us to stand for little bit until something comes up. Me and wife agreed just because of such warm greetings! Got a table in quick time. We came here for just coffee. But charming personality of waiter convinced us to go for wines and meat board and must say thoroughly enjoyed it. Wife is a big fan now! Will visit again.Prices are a bit let down but service makes up for it.

Came here with a colleague for a work catch-up. The venue is nice and coffee is great, but there are one or two rogue staff who seem to act as if they believe it's their privilege to serve plebeian customers. On this occasion we had to wait ages to be served, even though there were 6 members of staff around - only 1 was on the tills (Sami), and he rudely claimed he was still with a customer, and eventually rudely beckoned us when he deigned he was ready to talk to a customer.Shame, ruins the venue and the word has gone round our office on Ropemaker Street not to visit again.

Met for a coffee here to discuss business and would recommend in the future. the coffee was great and there was plenty of seating providing privacy making it ideal for discussing business

Пожалуй, самый вкусный кофе в Сити. А так и на обеде можно перекусить сэндвичем и запить вином. Рекомендую

The food and drink menu items are ok, but the service team is poorly trained and unable to provide much help. They recommended Viognier as a dry wine and when I asked to taste it, I got it in a warm and small glass. The WiFi was broken on all of my three visits (my office is across the street) and they said they can't help because "its owned by the building management and they are the only ones who can look after it". In all of my visits it felt as it was the waiter first day at work. The menu is appetising but the service is really a shame

Again, excellent coffee and service with a smile. See my previous review in November 2014. I don't visit London very often, but if I'm in the area this will be the place I head for a coffee.

With so much choice around, a coffee shop needs to look good, and this does. Very spacious seating, very well laid out, nice displays, but, the coffee needs to be good, for me, nothing worse than not hot coffee, but tepid. Even asking to warm it up, and to their credit came back with a fresh coffee, it still was not hot, still at least they tried, will stick to americano next time. One other point is it was not overpriced for the area.

The large glass windows give this a light airy feel with contemporary interior of wooden tables and chairs.This place serves a great coffee, probably because they have their own roastery in London so have total control on sourcing the beans and how they are roasted, the light roast allows the subtle flavours to be savoured.The food looked appetising though that is as far as I can comment on the food because I didn't eat there.

Early evening supper was tasteless. None of the trio of hummus had any flavour at all & tasted of nothing. The artichoke dish similarly was without flavour. No seasoning & all a bit stale.However the service was excellent-I'm sorry for them having to serve this stuff.Coffee was very good!

Called into notes for the first time for a coffee.The first impression was how open it was not cramped like some places. The atmosphere was great really relaxed .on seeing some of the food heading for the other tables I decided to sample some as it looked great. And I wasn't dissapointed. . The staff were very attentive and seemed to know when you needed them without being overbearing. Overall great food. Great atmosphere and very helpful staff and it is somewhere I will use again

Great location, bright and spacious. Unfortunately the staff's attitude toward the paying client varies from between rude and ignorant. It feels, as a customer, that the shop is doing me a favour by serving me. The coffee, however, is good. Expensive but good.