Northumberland Arms in Camden

I Came here for a drink The place was empty there was no one at the bar for a good 2-3 mins Then the barman appeared from the toilets. I ordered a Guinness £7.65.I sat down and the tables were sticky. There were no food menus out on tables. A few people walked in and walked back out again. This place is not what you call a pub. I'm shocked that it is a stonegate pub as they are normally good. Been to a few pubs that day and all were much better in every way and cheaper as well. Won't be back.

They offer table service through the app, but when my drink didn't show up I asked if they received my order. One of the employers didn't know they had an app, the other had to check if I really used it as it doesn't work with their system. I had to show them proof of payment. Left my drink on the table for 5 minutes and to my surprise it was full of flies. Thankfully I checked before having a sip. I raised the issue but apparently they can't do anything to stop flies from flying in. No apology and no refund/replacement drink given. If wetherspoons drives some pubs out market don't be so surprised about it with this kind of service Will not come back.

Need to invest in a dishwasher. Dirty glasses not a good first impression.

Didn't eat. Was ok for a drink. It's London. It's pricy.

Nice pub for a quick stop. Clientele seemed on the younger side, which is fine and could have been the Night I visited, but quite shrill! Lovely staff and good selection of lagers.

Great pub. Only one person in the bar and he kept going outside for a smoke. Tables were still kind of sticky. Stopped in because I wanted to try a pie. Ordered the Moo Pie and a stone baked pepperoni just in case. Both were good.

I’ve been coming to this pub for years and have seen a lot of staff change. But people working behind the bar is not an issue. They’re always lovely and attending, and amazing. They’re literally the reason you’ve got 2 and not 1 (if there was an option to put -1 I would have done so). So you’ve got all the money to install 3 of those awkward screens (what are you trying to be, a tube station?) but have no money to fix the loo roll holder in the ladies????

Great local pub in Tottenham Court Road, lovely pies cooked daily and a decent selection of beers/ales too at a reasonable price for the area will definitely be coming back soon Food: 5/5 | Service: 5/5 | Atmosphere: 5/5 Recommended dishes Pie Mash Gravy and Peas

My friend and I were looking forward to having a drink in this pub, as it was recommended by a mutual friend of ours. Upon arrival, at 23:00, all of the lights were turned on full. I am hypersensitive and find bright lights to be quite overwhelming at times. Upon arrival, I politely asked if the pub if it was closing (as this is the only normal reason for having such bright lights on). The older, more overweight man with glasses behind the the bar was very rude. He said it was open, and when I politely asked if we could turn the lights down a little, he said no, and that if I didn’t like it, I could go somewhere else… so I did! This man clearly needs to attend some training on a hospitality course or something. Rule number 1. The customer is always right.

Nice small pub. A bit pricey but my pint was good.

Great place for a drink. Very central location and good selection of drinks. Open till late and the tubes are super close.

Service was good a as knife and forks were brought to the table and phoned the chef to tell him to take a topping off the pizza. But both pizzas that had bacon on, the bacon was raw and not cooked and one of the pizzas came without chicken so a bit of miscommunication between the chef and server there. The pizzas were not cooked properly the cheese wasn’t fully melted. Was a shame because last time I came here the food was really good.

Gem of a corner pub near Euston Station and UCL. Didn't eat but friendly staff and excellent ales.

We were overcharged of pies and drinks, no receipt... First and last time here😒

Great pub for pies and London pride popped in for lunch I wiĺ coming back when in the area again with my friends and family.

Great pub all round. Clean, tidy, with good ales, and a warm welcome from the staff.

Went in to this pub on a Friday night, spent 20 quid per round for 2 drinks the bartender was great. Then when asking for water someone behind the bar who claimed to be the general manager demanded to see ID for water. He then asked me to leave the establishment because I questioned why my ID was needed to order water. He then got aggressive and started behaving in an unprofessional manner and was horrible towards his staff, he then dialled 999. Would not recommend this pub as there are much better pubs in this area.

Visiting for the weekend and had a great time, what a wonderful host, promise I will bring you a cup of tea next time both Friday and Saturday was brilliant

Have always enjoyed the atmosphere in here. Team give a warm welcome and are very friendly. Summer time gets very busy and nice to see the streets busy with people. A nice cold pint from here will do you good!

Nice pub with good atmosphere and nice ales, good clean toilets.

What a total dump! Got our drink served in a filthy glass with lipstick all over the glass - when I pointed this out, they simply poured the drink from the dirty glass into a plastic cup, when I explained I'd like a fresh drink the manager stomped around like a stroppy teenager, and refused to serve us for a second drink. Would never return here, and strong recommend not going !!!!

Great Pub shame management inadequate. Yes this is a really nice small pub light open feeling with small outside pavement area My issue Despite other reviewers saying friendly atmosphere well yes the customers all seemed relaxed BUT the guy who served me so miserable uninspiring not welcoming yes he did serve me but count maintain even two words of welcome or helpfulness I choose the Ghost ship ( he didn't comment on my choice) its usual to see ghost ship on pump great but Obviously no knowledge of Cask beers Ghostship is different in the its a blend of hops including Citra a newish american hop that's distinct in flavour The payment asked did I want to tip Tip what the poor attitude and service OK its in a touristy area and some peoples feel they ae oiled to tip Why for what To top it all the pint needed topping up - he accidentally added a different beer Oh they were NOT busy and had two staff on

Server Joe was fantastic. Atmosphere was great. Landlord mike went out of his way to make sure we felt welcomed.

Fantastic pub! Will be back regularly - server joe was great and landlord Mike went above and beyond to give us a fab night out! So nice to find a pub in central London that feels like your local like back at home!

I loved this place! I was in town for work and decided to stop by in the evening for a drink. I ended up staying quite a while chatting with some patrons. Both bartenders were very kind and helpful! I wish this place was in my town! Thank you

3 professional women, we initially had a lovely experience with the very helpful and friendly barman that was on staff. Then someone who said he was the General Manager refused to serve us and his female member of staff became aggressive, mimicked what I said (I asked why she was speaking to me that way) and pointed to the door, telling me to leave. We had been sitting outside, not causing anyone any problems, talking about our work in the NHS. Other patrons who had also been outside, offered to buy us drinks and also wanted to know why we were refused service. The way the female staff behaved was like a bad episode of EastEnders and for absolutely no reason. Staff shouldn't be able to hide poor attitudes and possibly discriminatory behaviour behind that rule you have - 'we don't have to give a reason for refusing service'. But certainly on this occasion they did hide their motives behind this phrase, which was flung at me repeatedly.

Lovely pub , only small but only adds to the charm of it . Good selection of beers with 3 real ales . We had one of their pies which was lovely .

Went this week on a date. Joe and ash amazing guys took care of me and my lady. Amazing time will come back.

Cozy pub with good music and beer.

Amazing friendly staff, nothing was too much trouble. Catered for large volume of people for a birthday party celebration

Great place for a nice pint. Helpful staff.

Second time visiting. Sadly only 3 pies on the menu . And I had booked a table special. 9 of us left and went to the tcr bar which means twice now the business has missed out on two tabs over £500 . The first time we went there . There was no chef which was last June Real shame as the beer atmosphere and staff was all great ...... It's a shame cos this place is worth more than 2 stars

One of the few pubs in London where you can eat in the evening. Their pies are delicious, I had the Moo & blue (beef and Stilton) with mash and gravy sauce. That was delicious. The atmosphere was calm and friendly, ideal for quiet chatting. For fans of a big pub atmosphere, this is not the right place but for us it was perfect!

One of my favourite pubs in the West End, with incredible staff and a proper friendly pub atmosphere. Decent pies and some nice beers on tap. Couldn't recommend it enough.

Was staying a week in London, and I came here EVERY SINGLE DAY. I love that vibe in here, from the drinks, food and most importantly the staff! Westley and Angela were top notch and nothing short of amazing, I’ll make my travels just to come back here!

Was there on early eve of the 6th March 24, the most friendly, caring, people positive barmen!, was a pleasure to have nice ale in a good ol fashioned pub.

Lovely bar staff, make you feel at home! The pies are excellent and it has the old school feeling of a proper, local British pub!

Good atmosphere, friendly staff, and good wine selection.

My local work pub. Nice and friendly stuff, affordable prices. Would suggest to pop in

It's a cozy place with exellent costumer service ! The guy behind the bar is very responsive and professional !

Nice pub but be careful with pick pockets and bag thieves! We had one bag stolen from our group with £2k worth of stuff in there!

Great local pub in Tottenham Court Road, lovely pies cooked daily and a decent selection of beers/ales too at a reasonable price for the area will definitely be coming back soon

Great pub and food and Doom bar Will pop in again soon Lovely ales and looking good and Xmas dec.......................

As a lone diner I often feel intimidated in pubs and bars, the Northumberland was so welcoming, a wonderful greeting. Chatted with the lad behind the bar who was so lovley, my meal was steak and ale pie with mash and mushy peas, and this was really very good! And such value for money. So if you want a break from the rows and rows of fast food I really recommend it here .

Coolest place nothing but massive love

Took 50mins to get a pie, despite the pub being empty. When it finally arrived it was cold, the wrong type and had a hair in it 👎

Great for work drinks + NHS discount

Ladies behind the bar are really lovely!

Our lovely local place to have drinks whenwe are up for the holiday's they have a few nice drinks selection will back soon when we are up soon

Angie was such a great pleasure to be served by defo going to pop back for a pint next time I'm in the city 10/10

Great vibes and good beer selection.

Wonderful pub with great service and delicious food.

.. but nicely kept up. Buys crowd as Londoners seem to go straight to the pub from work before leaving for the suburbs. Food was excellent pies from PieMinster. Lovely !

Heel gezellig en gast vrij kom zeker terug.

Went into this pub with a friend absolutely brilliant pub staff very friendly manager Mike was very welcoming and served me a good pint definitely be returning

Indifferent service. Obnoxiously loud music that the bar staff was mainly focused on shuffling. Didnt even finish my pint.

Not my type of place. Seemed to get very busy but as I'm more into a modern bar atmosphere, it just wasn't my scene at all.

Very good service and a lovely pub

Great spot to chill and have a quiet pint or 4

Had a truly horrendous experience on the afternoon of 30/10/23. The pub was very empty and I was served by a middle aged black lady. Was chaos from the very start. I ordered a cider and a single vodka and diet coke, she was already swearing and muttering under her breath about other customers but was nice to me at this point (obvious fakely) I get the cider nice and quick and then just a glass of ice with a diet coke I noticed as I almost sat down then went back up there and kindly asked for the vodka. She was nice at that point and went OH sorry. She flitted around an got a grey goose for some reason an played with that maybe she couldn't open it, went downstairs for another I presumed but grabbed a ciroc instead and was playing with that too. She then gave up a few minutes later and was like oh ill give you a double smirnoff and I was like oh thanks (I thought I was getting an extra shot) after I paid already earlier she tried to charge me again and for a double none the less! I was shocked an said oh no I already paid but she refused to listen to I asked for it to be a single as I didn't want to argue so I paid again. She was then very rude snatched my glass and raised her voice to me saying I should be more clear and order properly when she was the one making mistakes and taking 8/9 minutes for a single drink. Very very disappointed by this experience will never return here and expected much better than that obnoxious lady

-pie was still frozen on the inside. -Asked for them to reheat - pie was then left on counter for 10 mins. - then asked for refund. - my request for refund was rejected

Received an email offering free drinks for my birthday. Mike and the other lovely staff overcame horrendous technical struggles with a recalcitrant till and got me my free drink and a fabulous Moo Pie. Best birthday ever! Thanks guys and gals. 😘😘😘

Got an email offering a free birthday drink. Mike and the other fabulous staff fought heroically with the evil till to give it to me. I enjoyed the atmosphere and the Moo Pie so much I stayed all night. Best birthday ever! Thanks guys and gals. 😘😘😘

Fantastic little cosy pub with excellent Pie snd mash on the menu. Lovely staff in Denise and Chloe... super friendly and welcoming!

Fantastic place to go if you want a quick drink before the theatre. Friendly staff, lovely food, great atmosphere. I would highly recommend this place to anyone who fancy somewhere to go before they go out to see a show.

Popped in with friends, the atmosphere was amazing and the staff were so friendly, Mike the manager introduced himself to us and made sure we were having a good time, I will definitely be back and will recommend to other friends

Good beer and very friendly staff

Awesome little pub, great atmosphere, rustic aesthetics, manager Mike was brilliant really looked after us.

Service was good and attention to detail, like reminding us not to leave our phone on the table thanks also its great for choice cash or card

Great pies and amazing service . Will be back.

Lovely little pub on Tottenham Court Road, tasty pies and great service!

Popped in after work and I’m so glad I did, the new manager was so friendly and welcoming, the atmosphere was amazing, my friends and I throughly enjoyed ourselves and will definitely be back

We stopped in for a drink quiet afternoon with 3 or 4 tables occupied. My wife moved tables while I got the drinks but left her handbag behind. 10 minutes later she realised the loss and we went looking frantically for it, until one of the ladies at another table told us it was behind the bar. Given how quiet the place was, it was hard to believe the staff behind the bar didn’t know whose bag it was. Left a sour taste.

Great pub in the westend Poped in with friends and family At the weekend Will pop in again soon.

Very nice pie and mash here. Friendly staff. Slight issue with the beers with quite a few off unfortunately but that's a temporary thing. Happy.

Impresentable! La dueña me proibio amamantar a mi bebe de 4 meses.

Nice pub, not too busy, good drink selection. Bar men were friendly and helpful, although they did suggest drinks they had run out of. Despite this still a good selection and a good place to chat as it wasn't noisy.

Pies were delicious! We had the free ranger as the mothership option and thought it was very reasonably priced too. Thank you.

Got my drink wrong, I said dw I'll take it as goodwill and we asked for a discount, she said "don't be like that, don't blackmail me"... Glasses were dirty too 🤮

Pies were delicious! We had the free ranger as the mothership option and thought it was very reasonably priced too. Thank you.

Serves a nice pint, convenient place, always busy after work.

A very good pie. Tasty and delicious. Quiet atmosphere and in the centre of London. Try the pie with a lovely gravy.

First pub of my 2023 London trip, staff were kind and very helpful, atmosphere was joyful without being too much. Great.

Literally popped in for a quick one whilst waiting for a booking elsewhere. BOYCOTT this place at all costs. Barmaid is useless. She can’t handle the pressure of drink orders even though it was simply 2 g&t, a pint and bottle of coke. Rude in her response saying to hurry up saying my order as she has things to do then went to eat a sandwich at the end of the bar. She needs sacking or some serious intense training in customer service. Never will return and will definitely be telling everyone I know not to come here as we are locals to London. Can’t help but think if you don’t like your job (which you clearly hate) or can’t simply handle what you do for a living, change job.

Nice pub. I'm from Canada and hadn't had any pie & mash before coming here to (real) London and my first experience having it was delicious.

Popped in for food while we waiting for our daughter, Fantastic pie and mash! Super quick friendly service at a good price! Good atmosphere.

Can't recommend this place highly enough. Harry the landlord is a charming host, which is hard to find in London sometimes. Even though it's in a prime central location it feels like a local pub. Excellent service and feels like a home from home. Great seating inside and on the street with a lovely bar area too.

Ok selection of drinks. There is a sign that says 'look after ur stuff cuz the staff dont give a toss': no tips

Great pub for a nice casual dining experience. The pies are quite good, not amazing, but tasty and a good portion. I had the Moo and my wife had the Chicken and Mushroom (called Pieminister). Potatoes, peas, and gravy were perfect. The food overall was delicious and the presentation was great. How I would serve guests at home if we made a similar dish. I would certainly recommend a visit for a quick unfussy meal and a pint. Which they have a good selection of. Will surely visit again next time we are in town.

Nice ambience, we just had drinks .

Close to Warren Street tube station.

Great place for late night drinks. Met a BBC personality and chatted the night away.

stopped for some drinks , lovely pub great atmosphere, also has outside area , drinks were reasonably priced , good evening

Had a great time here with my friends. Angie was a great server who always gave me my drinks with a smile :) would come again

Managed to find a table on this very busy Friday evening ( around 22:00 ) Enjoying our drinks ( only drinks as the kitchen is closed ) Staff are good

Pleasant little pub. Staff helpful.

Clean and friendly pub, but a bit pricey.

Great choise for traveler's, friendly stuff, great food, powerfull bier. My english is realy bad, but I realy enjoy visit of this pub!! See you next time. Mike

Absolutely disgraceful venue. I suffer from diverticulitis and asked to use the toilet. Very forcefully turned back, as facilities are for customers only!

Quite pleasant place and friendly staff.