Based on 1.526 opinions finded in 2 websites
Based on 1.526 opinions finded in 2 websites
Opinions
Decided to try out The Norfolk Arms whilst staying in the area and googling dog friendly venues - we definitely were not disappointed! Lovely friendly staff, very dog friendly and really good food at a decent price, what’s it to love?
Tommy Barnes . 2024-10-29
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Fantastic night at the Norfolk Arms. LGBGT night with Drag artists. Brilliant. Well done Carol & team!!!
Beverley Kirkman . 2024-10-26
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Excellent choices of beer available and a good rubber machine in the gents. Very pleasant pub.
Johnnie Jayne Badman (Johndom) . 2024-10-23
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Third visit in the space of five weeks. Both times with friends and dining. Great choice of food and drinks. Will definitely be going again soon.
Billy Smith . 2024-10-20
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This place was easy to access. The staff were friendly and took great care to ensure the food I ordered was prepared in a gluten-free and lactose free area. The meal was delicious, excellent service.
C HR . 2024-10-16
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I eat at The Norfolk Arms regularly, and I’m always impressed by how well they cater to my needs as someone on the Autism Spectrum. The front-of-house staff are very understanding and make sure my preferences are communicated clearly to the kitchen. I often ask for my meal items to not touch or request lots of separate crockery, and it’s never an issue—they’re always happy to accommodate, and I never feel rushed or uncomfortable. It’s great to know there’s a place where I can relax and feel fully looked after. If you or someone in your family is on the Autism Spectrum and looking for somewhere that truly understands specific needs, I’d definitely recommend giving The Norfolk Arms a try.
Jamie . 2024-10-13
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Didn't stay here, but had a fantastic meal and the staff were very helpful in ensuring that my wife's dietary requirements were catered to.
Mark Roberts . 2024-09-29
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Clean room, comfortable bed with an ensuit. All the staff were very friendly and helpful. They offer good selection tasty breakfast starting at 10:00am. They also offer pub menu and and after 5:00 they offer pizza. Lots of room to have a refreshment by the bar or outside in the forecourt. This is a great location for walking to restaurants such as the hidden gem the Napoli just across the park. Lots of walks close by and historic sights.
Kathy Burke . 2024-09-19
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First time we visited Norfolk arms for food. And we wasn’t disappointed. Food was fresh and hot. The portions were decent too. Staff were friendly and the place was clean.
joanna krysa . 2024-07-30
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Went in for the first time today for breakfast with the husband...lovely atmosphere lovely staff and the food was amazing...Will definitely be going out of my way to visit again
Michelle Barlow . 2024-07-29
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Pretty basic pub with rubbish service and with very poorly trained staff.Also a complete lack of any management in attendance. Dreadful place that I have no intention of revisiting which is sad really as I enjoyed the beers on sale.
kevin harty . 2024-07-28
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Went today for lunch, arrived just after 12, not to busy. Food ordered and we waited , quite a while, like nearly an hour for starters. The had one person waiting table, it's a big place and they were trying their best. Starters cleared , waited , waited , to find out you are supposed to go to the bar and tell staff you've finished, we didn't know. Mains arrived , could do better, caesar salad, nearly pan fried halloumi, lettuce not fresh, dressing warm, onion ring side order at 3.75, 5 rings, salad with halloumi 13.75+3.75, to high. Clearly a staffing issue and I know that adverts have been around for a while. There should be a supervisor and or manager and not one person trying to keep order. Be a while before I go back , shame really. Timed 12.05-14.45 ( approx)
Gary Etchells . 2024-07-19
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A great pub. All the food was amazing. Highly recommend the Sunday Lunch. Very reasonably priced. A perfect place to meet up with friends
Nicola H . 2024-07-15
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A nice pub, customers were very friendly and nice, some younger customers were pretty rude to others pushing in line when there was a queue for the bar, other than that it was a nice clean and friendly atmosphere.
Lynda . 2024-07-05
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Only visited the area twice and this pub both times. The cask ale was vinegar both times and had to be taken off. On this occasion, we stayed over. The room was lovely, comfortable and clean and we slept well. However, my main reason for the low rating was the rudeness of the bar woman. After a family crisis i returned to the pub at 9.30 pm and sat quietly looking at a book. She shouted from behind the bar "Do you want a drink?" So, I ordered one. To then be told it was last orders. At 9.45pm! Feeling very unwelcome, i went quietly to bed!
Sharon Heggs . 2024-07-03
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Stayed for one night and the room was lovely and clean and the bed was very comfortable. We had an evening meal and breakfast in the pub and we really enjoyed the food. Good quality. Overall it was excellent value for money and we will go there again.
Jonathan B . 2024-06-29
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Ok apart from price of cider £5.15 cheaper to get a case from tesco
Kelly Brannan . 2024-06-27
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Food was delicious, waited quite a while but it was very nice
gem murphy . 2024-06-16
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Four real ale handpulls available, only one working! Pretty poor. The price of food was ridiculous. We went to another pub with more variety, and better prices !
John Wilkinson . 2024-06-15
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The Pizzas are the stars of the show here but I wanted a curry on this occasion. The curry was nothing special but I wasn’t expecting fireworks so it was fine. Pizza again next time.
Ash . 2024-06-09
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The food here is pretty good. Great location in the town center and nicely decorated. The food selection is good with choices from pub classics such as fish and chips and cheese and onion pie to small plates. Kids meals are good value. The Ice cream selection and pizzas are probably the best bit about the place. Table service is poor with no effort to clear tables once our meals are finished.
Sian Parker-Perry . 2024-06-02
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nice friendly staff lovely food had a 3 course excellent 👍
Richard Payne . 2024-05-28
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Great pub right outside the station, perfect for a post-walk pint. Slightly oddly they weren't serving food when we got there at around 4 otherwise would have been a 5. They serve a variety of pints from what I presume is their own brewery which were nice and less than a fiver if I remember correctly.
Jammo . 2024-05-28
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Waiting for our food for over 40 minutes. My sister had a caesar salad lettuce few croutons and a few slices of rock hard cheese and dressing £10.55. The dearest little gem lettuce have every seen. Not recommended
Rhona Worthington . 2024-05-27
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We stayed here for 2 nights and had a lovely stay. The staff are very welcoming and friendly - room was clean and accommodated 3 of us comfortably. Food in the pub was great and we stayed for a fun Quiz night! Very close to the train station.
Sandy M . 2024-05-26
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Went for dinner on Saturday evening with friends. Food was nice and staff were friendly and helpful.
Paul Palfreman . 2024-05-18
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Fabulous ambience, lovely staff and great choice of food!
Carol Lawrence . 2024-05-17
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Always enjoy a visit here, very welcoming, lovely staff & owner. Food is good & great value. Will be returning sooner than later!
Emma Proctor . 2024-05-16
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Nice pint, a shame that the only outside area was on a busy road but there was a good atmosphere still and the traffic wasn’t too bad. Update: I’m reliably informed they have a lovely garden to the rear, I clearly need to do my research ha ha. Anyway, great pub. Will visit again and check out the beer garden.
Steven Nathaniel . 2024-05-14
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Lovely pub and hotel in the beautiful Peak District and the town of Glossop...friendly staff and very comfortable. Happy to recommend.
Ginger Cloud . 2024-05-08
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Great place to stay.frendly staff from Carol meeting us and showing us to our room cleaning staff, taking time to tell us what was around the area. To the bar staff and waitress all really friendly and professional. We were in room 2.which was on the main road, but the traffic didn't bother us.room clean .tea and coffee ironing, board and hairdryer. Shower and shampoo.bath and shower over bath.plenty of hot water .newly decorated room and new bed.great base to explore the area. Will definitely go back .
Denise Todd . 2024-05-08
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Both myself, family and friends have always loved the Norfolk. The last few times we have been in on a Saturday night there have been DJs playing mostly house music. I understand that the pub needs to cater to all, but its hard to enjoy the atmosphere and music when its just this kind of sound, which appeals mostly to the younger clientele. Could you please consider going back to a good mix of music so that everyone can have a good bop. It has always attracted a great crowd on the dance floor and if it's not broke, why change it ?
Anne Till . 2024-04-30
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Husband, Daughter and I stayed one night. Room was lovely, very comfortable for all of us. It was freshly decorated and very clean. We eat and had drinks in the bar, which we really enjoyed. All of the staff were extremely helpful and friendly.
Go00174998259 . 2024-04-22
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We both had cheese potatoe pie. Dissapointed as couldn't taste cheese far too much potatoe in it. Some chips were frozen.
karen t . 2024-04-03
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Came here for a bite to eat, ended up staying longer than planned. The atmosphere is really nice and relaxing, staff are lovely and helpful and the food is great. I had a pepperoni pizza which are made fresh and taste incredible. Would recommend to anyone passing through or in the town. A very worthwhile stop by!
Taylor R . 2024-03-24
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Cozy bar/ restaurant close to the Glossop station. There are many TV screens. So an excellent place for watching games together. It's also pretty big that you can always find a seat. We only had beers here after a day-long hike. The IPA on tap was bootleg. It has a strange after taste that I didn't like. The strout on tap was trailblazer. I quite like it. They don't have seating at the bar.
Sanjukta Roy . 2024-02-09
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Met family for Sunday lunch. 6 of us plus 3 dogs. Staff were super friendly and obliging and our meals were lovely and well priced. Recommend the Trailblazer steak, Wexford chicken and fish & chips. Good options for vegetarians too. Our second visit and not our last. Well placed in the middle of town. Had no problems parking. Thank you!
sunlightbub . 2024-01-15
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Amazing food, plenty of choice and always good quality. Staff are so friendly and always on hand to help. Great atmosphere and clean. Would highly recommend.
Janine Morris . 2024-01-13
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My local and always up to the mark on food and service.
Tony Parsons . 2024-01-05
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Popped in after a walk in Manor Park for boxing day. Great that it is dog friendly and a few car parking spaces out front was ideal. Food was lovely, although maybe due to staff shortages we had to keep asking for missing items, but staff very apologetic and quick to rectify. Would definitely visit again when in the area
Emma Turner . 2024-01-01
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Saturdat 30th December 2023 Today we had a drink in this pleasent busy eatery This pub had 4 hand pumped ales on, and the polite staff explained only the holts bitter was still on The pub was a children friendly hotel with accommodation and a lovely clean interior to the pub The reason only 4 stars was simply 4 handpumped real ale on offer, but only Holts bemitter offered to be drunk today😩
Darren Slingsby . 2023-12-30
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Went Xmas day told to be there at 1 for dinner starter took over an hour to come then waited over another hour for dinner when it came was Luke warm 1 was cold and had to be sent back everything on the plate tasted the same I had loads of sprout my auntie's had none.The Yorkshire puddings were missing even tho it showing on the menu nobody in a party of 9 had even eaten it there meal complaining was offered a drink which we didn't take it was the worst Xmas dinner we had ever had so had to start cooking when returning home because everybody was still hungry so Approximately £540 down the pan
Malc Sheldon . 2023-12-27
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Had Xmas day lunch today. Super food, Turkey was perfect. Service was great, and the room was set out and decorated beautifully.
Simon Peake . 2023-12-25
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Lovely pub or inn with rooms Very nice people and immensely welcomed 😀
Will Grafton . 2023-12-14
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Lovely large pub, really friendly staff, and the breakfasts are fantastic.
Tracey Hudson . 2023-12-11
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Stopped off on our journey from Lincolnshire. Food was good and plentiful, we tried a selection of the small dishes. Service was good and polite. Would use again.
Keith Singleton . 2023-11-29
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They do a nice pint and let in with your dogs.
David Drage . 2023-11-12
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Recently stayed for couple nights. Clean and comfortable room staff friendly and welcoming. Would highly recommend 👌
gail Paddock . 2023-10-28
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Gret pub/hotel with live music sport and very friendly staff in a great location with free parking
Deene White . 2023-10-27
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Great afternoon lunch. My lasagne came out still bubbling. Good range of beers and ale as well.
Diskwizz . 2023-10-24
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Dog friendly and human friendly ❤
kevin rowark . 2023-10-19
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Only had 1 drink in here,nice clean pub, nice beer,great service,
John Nield . 2023-10-07
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Great pub grub at reasonable prices. Handy for getting dry and fed after a wet dog walk in Glossop. Only slight criticism would be the lack of choice on draft, if you’re not a big fan of Holt beers.
Tom Doyle . 2023-10-03
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Lovely, friendly staff good service
Olivia Bradley . 2023-10-03
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Great place, visiting Glossop and decided to call in for breakfast, the price was excellent and great portion size, choise of smaller portion if required, very friendly and welcoming, menu choise excellent. Looking at going back and will definitely go and have a meal again or even stay over as they have rooms available,
Brenda Peters . 2023-09-23
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We were in town for a wander and found this place very friendly.
Nick Paling . 2023-09-03
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The holts stout .. fine brew 🍺
bear 1974 . 2023-08-20
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This is such a fantastic pub and hotel! I’m on cycle tour and needed a place to stay last minute. I called to make sure they had a place I could store my bike and they said they would accommodate me. I arrived to the warmest greeting by such friendly staff. The room is beautiful, comfortable, and quiet (with the most amazing shower), the food and drink selection is excellent, and it was quiz night. Was a ton of fun to play. I would definitely stay here again were I to come through Glossop.
Rich G . 2023-08-17
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We only had time for a drink, but we will definitely be calling in again ! A very calming experience awaits you !
Tony Whalley . 2023-08-16
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We stopped in and had a coffee ☕ the service was fabulous and the coffe was very nice 👍
Karen O'Connor . 2023-08-13
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Really loved this joseph holts pub friendly staff lovely food loved the way it had been refurbished will definitely be going again real soon
Lynne Wilmot . 2023-08-03
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Dropped in for a quick drink and was greeted by friendly and helpful staff...and the beer was quite good too. Nice selection to choose from👍
Lowrie Deyell . 2023-08-03
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We had a one night stay in the hotel whilst attending a family event. The room was lovely and looked newly refurbished. The staff in the hotel bar were so helpful and went the extra mile to find us a parking space. Don’t know the two ladies names, which is a shame as I would have given them a mention. The hotel is very central in Glossop and there were taxis around the corner which we used to get to our evening event. We would definitely return here.
Flutternight . 2023-07-27
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Visited The Norfolk for food. The staff are service we're very good but the food was very average. Fries looked undercooked, baguette very chewy. A little disappointed in the food.
Clare Barker . 2023-07-17
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This is a comfortable pub with friendly staff - that's you Lucy!! There's good food on offer at very reasonable prices, especially the breakfast deal that includes a hot drink - you can enjoy unlimited hot drink top-ups for a small supplement too.
Pete Clayton . 2023-07-14
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Nice atmosphere, friendly staff and a good pint! X
Joanne Bebbington . 2023-07-05
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Situated in the heart of Glossop this is one of our favourite places to eat. The menu is varied with good pub food and options for children. They do themed days and today was Fish Friday so naturally we had fish and chips, which was excellent. They open in the morning for breakfast and there is also an ice cream bar with a large selection of flavours. The staff are friendly and helpful and dogs are welcome. Highly recommended.
Julia Taylor . 2023-06-30
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Amazing food, brilliant staff who were great with my 2 toddlers, super kid friendly pub. Very clean!
Clair Needham . 2023-06-25
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We had the all day breakfast and it was great .Plates and food was hot and it came within a couple of minutes. Ruby was our waitress and she was lovely, very polite and never stopped working, nothing was too much trouble .A lovely pub with brilliant staff
Viv Boyce . 2023-06-24
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lovely to call into after touring the area,near train station,so ideal. Well kpt Ales
C.G . 2023-06-18
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I didn't stay over, just went for family meal for my 60th birthday
Jackie Gibbons . 2023-06-15
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Lovely food, great atmosphere. Greetings from South Africa
RYB . 2023-06-14
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Nipped in for a drink while out on bike Place seemed busy but relaxed....food looked nice too...would go again
Paul Wright . 2023-06-10
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Lovely place. Very friendly staff and had lovely meal.
Jennifer Barker . 2023-06-02
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Nice pint of IPA and a chilled atmosphere in the beer garden. Food is really nice, well worth a visit and prices are reasonable. Also shows football and sports on TV's around the pub with loads of tables available.
Andy France . 2023-05-22
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Clean well organized place. Food good. Staff pleasant. Prime location
Beverley Davies . 2023-05-21
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great night good crowd brilliant band the Faye brothers
Paul Collins . 2023-05-20
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Asked for a chardomnay wine, which was served in a lager glass
Stella Ridgway . 2023-05-11
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Really good large pub with pleasant staff. Didn't eat here but the food looked good! We'll call again for sure.
Steve . 2023-05-02
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Very nice place Very clean and pleasant and food was delicious. We had a chicken dish with mushrooms and garlic sauce, green beans .just on a day out on train from Orrell ,Wigan xxxxx
Sylvia Hirst . 2023-04-20
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Lovely pub in the town centre. Staff really genuine & helpful. Rooms modern & nicely decorated, spacious and well equipped (good shower, sofa, bed). We stayed over whilst riding the Trans Pennine Trail and had 5 bikes. Nowhere specific for bikes and no specific charging point for electric bikes, though there was a large beer/bottle store we used for 1 bike. (I only mention this not as a complaint but a suggestion to make it more bike friendly). Overall a superb place to stay and a good pub atmosphere with good food.
Nige Barnes . 2023-04-20
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I want to leave a review to say thank you to the owners and staff here. My friends and I rode the Pennine Bridleway and stopped here on the first night. We arrived absoloutely soaked through, muddy and freezing cold, I squelched my way to the bar to check in and was met very cordially despite being an absoloute state. We were invited to wait for our baggage to arrive in the bar after stowing the bikes and pretty soon we'd created an actual puddle around us. The staff just told us not to worry and they'd mop up after us. This was just one of many many examples of the brilliant attitude of the staff and owners towards us during our stay. Also the beer was great, the rooms were lovely, location perfect and though we didn't eat there I'm just going to assume that the food would have been excellent! So again thank you, you didn't have to be so kind but you were and it made our trip so much the better.
Joe Goodson . 2023-04-20
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Great beers. Fun staff. Brill outdoor area and always good folk (And dogs) there.
Dave W . 2023-04-11
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Fantastic food and great service throughout our visit
Jordan Moreland . 2023-04-11
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The food is atrocious, this used to be a top venue for good atmosphere lovely food, But now, all I can say is bad !!! Carry on this way and you will be finished Get yourself a CHEF for starters.
Marjorie Hulse . 2023-04-08
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We had breakfast there. The landlady and staff were really friendly, food was delicious and reasonably priced. The pub is also incredibly clean
Jo Harrison . 2023-03-26
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Went in on the off chance of a table for Mother’s Day as we were in the area. Was sat quickly and made our food order around 1.15pm asking for our childs meal (he’s 2 years old) to come with our starters as he was hungry. Starters came - no childs meal. Asked numerous members of staff and kept being told “it’s on it’s way” By 3pm our mains (and the children’s meal) still hadn’t arrived, I was more bothered about my little boys food than my own as at this point we had a very tired and grouchy toddler. The food eventually came 10 mins later with a very apologetic lady however then we felt we had to rush as they needed the table back at 4pm. Food was actually really nice once it came, but the service was so so slow. Will visit again but not on a weekend or special day.
Lauren . 2023-03-22
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I've been to The Norfolk a few times and the staff are fab and customer service is 100%, but I must say the food is slipping down. I love a good Sunday dinner and ive always had a good one here but last 2 times we have been, unfortunately the Sunday lunch has been bad. Beef is well over cooked. Roast potatoes are hard inside. Vegetables was red cabbage & carrots. They looked like they had been under a warmer all day. The cauliflower cheese was rock hard too. What a waste of £75. Who ever is cooking the food needs a good talking to or clearly needs help in the kitchen. Either way Management , its down to you. The place is always mega busy but come on waiting 1hr 30 minutes for a starter is not good. I will give it 1 more go but have this ill go elsewhere.
Amy Powell . 2023-03-19
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Called in for something to eat. Had to be Sunday lunch. Ordered extra cauliflower cheese and pigs in blanket. Absolutely delicious 😋. Actually too much to finish off. Nice pint of lager too, think I had the gold. Would recommend and go for a revisit.
david keeley . 2023-03-11
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Great service, food was delicious, loved the firecracker chicken.
Melissa Knight . 2023-03-09
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This is a very well located pub/hotel for visiting Glossop main street and the surrounding countryside. The room was a good size, recently decorated, with a good bathroom. We didn't eat there, but the menu looked good. Breakfast was also available from 9.00am. The room and the food were very reasonably priced. Very nice helpful staff which made for an enjoyable stay.
Peter Wilson . 2023-02-26
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Lovely big very traditional pub , pies and gravy, and a great range of English beers. The rooms are warm and cozy and the welcome is as warm. Parking was easy but there are other options close by. This is not the Hilton but you will want for nothing
Richard Warburton . 2023-02-18
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Used to love this pub but severe staffing issues has resulted in a slimmed down menu and very poor service at times. The staff are very pleasant but the waits for food has resulted in our once frequent visits being cut back.
Rita Smith . 2023-02-18
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Popped in here for lunch and it wasn't great. They didn't have any pizza's and we then sat there an hour waiting for our food to come out. The Steak pie was actually really nice but some of the chips weren't cooked. The beers here are quite good so would pop in for a drink but not for the food. The staff were nice though and really friendly.
Lee Renshaw . 2023-02-18
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Went for sunday dinner, asked a waitress do you serve sunday dinner her answer was i will find out. Went to bar after 5 minutes got drinks and when she came back she didn't have a answer and said she was busy. Dinner came veggies overcooked and beef burnt and dry only gravy was in the Yorkshire pudding. We visit quite often and was the 1st time in here not sure it will hapen again not a good experience.
Alison Sharp . 2023-02-12
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Initially good table service for drinks but then waited an hour for two main courses despite constantly being told it's in the oven now it's being plated up ect. I wouldn't have minded if at the time of booking there had been any indication of the waiting time for food.
Mike Currie . 2023-02-11
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Good food, large rooms with baths. Can be a noisy location due to being on a junction
steve wallace . 2023-02-10
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Very nice pub, friendly staff and a good atmosphere.
Jay Em . 2023-02-08
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Came before Christmas drinks fine couldn't do food grr. We come on holiday for few days so returned today. Omg what's happened fella next to us he was a local dsaid food service dreadful. We came for lunch just received at3.40
Donna Reed . 2023-02-03
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Poor service. Long wait for breakfast. Got money back and went elsewhere
Angie Lauder . 2023-01-29
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2424 Opinions
The rooms are lovely, the location is brilliant and everything was exactly what we were after. The only disappointment was the breakfast experience. The fact that the breakfast was not a sit down but a take away, the only hot option was a reheated prepacked sausage or bacon cob. In effect the breakfast is a take out cafe that you get 1 item of food and a drink. Therefore we went elsewhere for breakfast.
2126 Opinions
We've been to Pico Lounge several times now after moving to Glossop and the service is always excellent. They staff are super friendly and attentive and are always so lovely with our Dog. She just loves going, especially as there is a whole section of treats just for Dogs! The food for humans is also excellent too! Great variety, in fact when we took my sister-in-law who is a celiac, she was blown away by the size of the gluten-free menu. Can't fault the place!
770 Opinions
It shut down early July 2024 without warning. Recent management/staffing was very dubious.
950 Opinions
We had room 7 for a night, it’s a little apartment, which is lovely and perfectly positioned. For those looking for en-suite facilities the loo is the other end of the apartment. More lighting is required at the back (before the gate) The bedroom is a lovely size and plenty blankets etc for extra warmth just felt a bigger bed would be nice as the room can take it. Guessing it’s small / standard double.
647 Opinions
Been a few times now. Last visit we had the service was fantastic and really attentive for the 2 kids we had with us.