Nonno's Pizza St Albans in St Albans

We had lunch here and both left very happy. We weren’t kept waiting at all and our waiter was very friendly. As to the pizza, the generous amount of toppings and the taste of a wood fired crust means I’ll be thinking of this pizza for a while yet.

Excellent pizza margherita and a first-class rocket, parmesan & tomato salad. Very pleasant service. Nice atmosphere to the place.

Went to St Albans restaurant, service was slow took over an hour to get our food after waiting an age to give our order. Ordered a started which we didnt receive. When the food came it was actually extremely nice I had a pepperoni my wife had the Salmon tagliatelle and our daughter had the ham and pineapple pizza again all was absolutely beautiful. 1 star for service and 5 stars for the food.

We had a great meal suiting all ages 6 - 82. The food was great, staff were amazing and would highly recommend, Thanks Nonno's - we will definitely be back

Ordered Take Away with delivery. Pizzas arrived relatively quickly, but the quality was no way good enough or up to usual standard you would expect from Nonnos. We think they must subcontract pizza making to someone else!! They we’re literally slapped together, and nothing like the description on current menu. Unfortunately half of pizzas were left uneaten due to poor quality. Doubt I will go back to Nonnos in a hurry 🤦‍♂️

Absolutely delicious pizzas . We ordered spaghetti bolognaise, pizza and lasagna. Really enjoyed spaghetti and the pizza , lasagna wasn’t really my taste but hey ho 2/3 is great , thanks NoNos .

Very good atmosphere, excellent food, staff friendly. food was amazing and the service was fantastic. Special Thank you to Chef Karim The ambiance is superb, I highly recommend this restaurant,

Ate in starters are fine but quite expensive. Pizzas are terrible, soggy and undercooked. With such a nice wood fired oven it is hard to understand how you a make a terrible pizza

I don’t know what the food is like. I’m not going to ever try it. Because they keep texting me. I don’t get any other spam by text. Just Nonnos. I block them every time. But still, I get texts. What makes them think that constant, unsolicited spamming by text would make anyone want to give them their custom?

Delivery took so long that we requested to cancel the order. Almost 2 hours and no pizza. Great pizza but not worth the wait, if it shows at all...

The Nonos are the best - fab pizza and pasta and really good genuine service, plus fab tiramisu and profiteroles and limoncello! We go there weekly and it’s brilliant

Worst takeaway experience ever . Two hours after ordering our food had not arrived , the restaurant telephone number was continually engaged and their live chat function took ten minutes to tell us they just run the website and couldnt provide us with any updates and suggested we ring them. this was after they charged both a processing fee of 75p for the order and a delivery fee of £3. As I write this we still have no food, no contact, and no delivery.

Great pizza (nduja) and great gluten-free pizza (prosciutto) and delicious dessert :) thank you very much!

Went on a Monday evening in January. The food was good, as always, but the presentation, portion size and service was way below what we have experienced in the past few years. They seemed far more focused on their take away orders than us in the restaurant. I actually had to leave the table to find someone after waiting 20 min for drinks (we were one of 2 tables occupied in the restaurant). I won’t be returning.

Awful service through Deliveroo. Don’t bother! Incorrect delivery times. zero customer service. Zero pizzas delivered. 2nd consecutive time this has happened.

A first time visit for me, and i am really disappointed that I have never been before. Welcoming staff and, a good and varied menu, I opted for one of the pizzas and was really impressed We will most certainly be going back for a second visit

One of the best Italian food tried in St Albans area. Easy ordering process online with options to modify your order to your preferences. Will definitely return and highly recommended.

Ordered a pizza to be delivered for the first time. When I ordered I was told that the pizza would take an hour. One and a half hours later I was still waiting. Called to chase and was told it would be 20mins. Half an hour later still not arrived. Tried calling, and the lune was either engaged or it went to answer phone. it eventually arrived over two hours later. I asked the driver to get the manager to call me, but 24hrs later I’m still waiting for that courtesy. I will certainly be cancelling the payment, I’m sure that way he will then contact me. Useless customer service.

Website stated that pizza would take an hour and a half contacted to try and cancel but person stated would be 30 mins then turned up an hour and a half later. Pizza was cold and burnt and way overpriced will not be eating from their again.

Delicious pizza- ordered online for delivery and arrived hot and as ordered. It did take a while 1.5 hours as Friday night but we were told that when we placed the order.

Avoid. Ordered a pizza from our local but got transferred to another branch without being told. Went to collect at our local branch and they refused order and sent us miles away to get a cold pizza. Pizza was very salty when collected. Not worth the hassle that could have been rectified by making the pizza at the local restaurant.

I've just had the worst ham pizza ever from the St Albans' branch. Rather than use prosciutto as per the description they piled my pizza high with thick fatty smoked gammon. After trying to pull the ham off, all I ended up with was a very bland tomato base. Incredibly disappointing as their pizza used to be so good.

We knew we had a busy day, so wanted a delivery for 9.45pm.I telephoned St. Albans branch to place our order this afternoon , I was told that for my Post Code I should call the Wheathampstead Branch.This I did and placed my rider. The food arrived on time. It was well presented, hot and very tasty. We both had the 'veal escalope' with spaghetti. The veal however was not what we are used to as an escalope. It was a lovely large breaded veal chop - no complaints.As I am in the extremely vulnerable category, we have had quite a few delivered meals during this pandemic. My Wife's comment was that this was the nicest delivered meal she has had!

Ordered takeaway for delivery at 7pm. Food eventually arrived over an hour late having phoned the restaurant twice. Reasonable quality pizzas but cold. Although want to support local businesses,will not use this restaurant again.

Visited the Wheathampstead restaurant in December before tier 4 and it didn't disappoint. The food was amazing and the atmosphere was fabulous. I would definitely recommend visiting the restaurant when it opens again. Felt very safe as they took measures and wore masks etc. Couldn't fault the food and we all loved it. I would have given this a 5 star rating but we ordered a takeaway yesterday and I can only assume that it wasn't the usual staff due to the holiday season. As we were told they would deliver and by the end of the phone call was asked to pick up the order. This was fine as we love the pizza's so much except they were cool by the time we got them home and staff in the restaurant weren't very friendly. They weren't unpleasant they just weren't giving their normal friendly reception. Maybe they had an off day, like we all do. I think we'll visit the restaurant again next time when we can but may rethink another delivery. Won't be put off as the pizza's are amazing.

This relates to Wheathampstead establishment. We wanted to support this new venture especially in these current times. Placed an order for delivery with a timeframe advised of 60 mins. It arrived 2 1/2 hours later, lukewarm and with an item missing. Food seemed of good quality but obviously spoiled due to delay.Felt sorry for the delivery guy but won’t be placing any more orders when there are other better ( and cheaper ! ) alternatives locally. Shame !

This is our favourite little restaurant in st albans. Always friendly and welcoming, even when just popping in for a coffee. The food is fast and tastey.. generous portions :) a must when in st albans!

Food an hour late. It was also wrong. Then when I told them there were items missing, they told me it was my fault that I didn’t open the box on my driveway in front of the driver to make sure my online order was fulfilled. Also, somehow it’s my fault they got the order wrong. Back chat from a slimey food place that’s not likely to last until the end of the corona virus pandemic.Never again. These people should be put on some cooking courses too because they gave me an entire ball of mozzarella... which tasted off. Everything was just grim looking and nasty. Wasted hard earned cash.

Really bad experience and poor customer service. Ordered through website for collection at wheathamstead as live there. No email confirmation of order but phone call to say come and collect. Ran down to the wheathamstead branch to be told no order but it was ordered to collect in St Albans. Rang St Albans and basically told “food is here what can we do”. Long story short spoke with manager who agreed to deliver in The end with no charge. Pizzas turn up cold and driver demands delivery fee. I proved to driver how I had ordered through wheathamstead and it changed to St Albans somewhere along the line. Cold pizzas and poor customer service

Ordered pizzas as our oven was not working. Food arrived cold drinks missing Owner was rude and suggested we put them in the oven Shame as pizza probably would have been good if it was warm.

this was during the eat out to help out scheme, myself and friend went in for lunch. Had to ask a few times for a menu initially and seat ourselves. Had to flag him down again when we wanted to order. When pizza arrived, asked for sauces, had nearly finished the pizza by the time the sauce came. He was very rude and dismissive when he did speak to us. We had to ask for the bill 3 times actually getting up from the table to go and find him. He did not even offer any form of apology or discount for the poor service and actually shoved the card reader into my friends hand before hastily walking off waving his hands around. Appalling, I just feel for the chef's who are doing a good job being let down by him.

The food is always amazing and the staff are so funny and kind. The atmosphere is great and none of the food is too pricey either :) perfect independent Italian restaurant - very lovely restaurant

We had a very nice lunch on bank holiday Monday at Nonnos with the family. I found the service very good and very Covid secure - there was hand sanitiser on our table and the staff wore masks.Had lovely olives and roasted nuts to start then very good pizzas all served by a very pleasant waitress.I think it’s a shame some people write such negative reviews because the pizzas are very good and the service is friendly.

I ordered two takeaway pizzas that the worst I've had tasted for a long time. I'd happily forget them but I've since been receiving unwanted text messages from Nonnos. I've called them and asked them to stop but they keep coming. Be careful!

We live local so like to go here very often. They always accommodate you in whatever way they can, as in getting booked when busy, choice of table etc.The food is great, both pizza's and pasta dishes are extremely fresh, tasty and generous in portion sizes. The service is always quick and efficient. The staff, both management and waiters seem like they genuinely love working there and always have a smile. You always feel so welcomeSo lucky to have such a great place on my doorstep. Can't recommend highly enough

We ordered 8 pizzas, and although everyone else's seemed OK, mine was literally inedible - all but the outer 2-3 inches of the crust was a soggy, doughy mess that had to be scraped off the cardboard with my fingers. Disgusting, and should never have been allowed out of the kitchen. Such a pity we voted for Nonnos over Pizza Hut. Certainly won't ever bother again.

Dropped by after a long, busy shift, thinking of as too tired to cookThe wait ahead of me was about half an hour, so changed tack and opted for Spaghetti Gamberoni - king prawns, cherry tomatoes and garlic, steamed in white wine and cooked with home-made basil pesto, topped with rocketAll ready in less than 10min and I was good to goReally generous portion of absolutely delicious piping hot pasta full of butterfly prawns and sweet tomsNonno, very kindly gave a discount to support the hard work ALL the NHS staff are putting in during this pandemicThanks so much See u again soon

This was my worst experience of an online order order ever. My order took nearly 3 hours to arrive, I had to phone 4 times to chase up the order, each time I was told it was on its way. The penultimate time i asked to speak to the manager, I was told he would come to the phone in a minute, after 7 minutes of waiting I put the phone down, when I called back the manager refused to speak to me. I still await an apology. Disgraceful service and I will never use again.

I normally only really buy Pizza in London as I find it hard to get a really good Pizza in the Home Counties. This place is pretty darn good. I had a takeaway with a Tri Colori salad and Calamari . The reason I didn't give excellent as the Calamari was breaded rings out of a freezer bag and my fave place cooks fresh . Saying that it was all very tasty and I will go back.

Ordered a fabulous 12” wood fired pizza4 Formaggi with extra MushroomsOnionsRed Pesto sauceRoasted sweet peppersIt was ready for collection within 15 or 20mins, I think before the estimated time, so super quickMore than I could eat in a single sitting, enough for two meals, which made it very economical £15.20 all in

I ordered takeaway with a cheeseboard. When it arrived there was one leaf some cheese and a banana??? A banana. I phoned to question this oddity and they said they had run out of grapes. Terrible. I used to love nonnos but that’s it for me.

2 and a half hours of waiting for delivery and they wouldn’t pick up the phone . Shame as food is great

Lunchtime on lockdown with a newborn baby - we decided to order in pizza and sit al fresco. The pizza was seriously delicious. Such a gorgeous fiorentina with runny egg and perfect dough. Thanks guys... it felt like we were on holiday in our garden! x

We had the pleasure of ordering Italian for my dad's birthday. Despite plans being off for a "big" celebration, the food was delicious, delivered in a timely and safe manner (safe given COVID 19) and reasonably priced for three.Range of food available was great. Caters for vegans, vegetarians (myself) and gluten free if requested.If you're in need of Italian food during COVID, please give these guys a try. They're a great restaurant and deserve to stay in business.

Ordered at 6pm online for takeaway. They accepted the order yet didn’t open until 8.30pm. When order did turn up, the Bruschetta we had ordered was not there. It’s not like you are short of options in St Albans. I would steer clear. It’s a shame as was quite impressed when they first opened. Gone massively downhill.

They never delivered the food and when I called them up to say such they insisted it was delivered (I'm the only one here, that would be absolutely impossible that anyone but me could have answered the door) and called me a liar. This has been an absolutely miserable experience as my money has now been stolen and I am still very hungry. Their customer service is absolutely atrocious. They wouldn't let me speak to the driver or the manager and insisted the only way to do so would be to come into the location (which given that I don't have a car which is WHY I was ordering delivery, would be quite impossible. Also we are supposed to be self quarantining so that's against the NHS guidelines?? Irresponsible, rude, and impossible)

We've just got a takeaway from Nonno's and loved the Pizzas. Really authentic and tasty. Plus the spaghetti & meats balls were devoured by my son. Sadly we were not impressed with the calamari. It tasted great, but cost £7.20 for 6 rings sat on some ropey warm rocket & a dip....very expensive for what we got. A real shame as everything else was great.

We popped in without booking at 6pm & received a warm welcome prompt service & excellent food. I moved to this area in St Albans recently & have visited three times already with visiting family, each time its been hard to choose what we will have from the fantastic menu. Keep it up.

Nonno’s came up trumps as always I was on my way back from the gym & just fancied an easy Valentines dinnerPizza ordered, with a 15-20 minute waitIt was real busySo added a beer to my order which I slowly drank whilst waiting & watching the frenetic activity around the pizza ovenFascinatingAbsolutely delicious Americana!

What fun Nonno's is, but try not to be seated in the back, it is most boring, and the staff appear to forget about you. We have eaten here quite a few times, and Pizza is clearly their strong point, but even those can vary between sublime and very average. I guess it depends on who is on shift to cook.Service in the front of the restaurant is good, less so in the back. All the staff are friendly. Best pizza around here although not perfect.

Great food nice people, but £25+ £3 delivery frankly is taking the Micky for two small pizzas,when we are 3 miles away. shame will not be using again Sapporo St Albans £18 delivered would recommend proper Italian pizzas at both.

Actually went in for a meal instead of having pizza delivered ! Had a starter which was divine ! Followed by a calzone which to be honest would have fed a family of four !!! But the quality of food and ingredients was excellent 5 stars !!

I attended the restaurant for Sunday dinner with my partner and I was not disappointed. Food was excellent. As a vegetarian I appreciate variety of veggie options. Place was nice and cosy. The best part of the evening was the service though! Gosia made our evening very special. She was attentive, polite and with good sense of humour! We felt really welcomed. We will definitely be back again! Thanks Gosia :)

Was hesitant to order given the previous negative reviews. However, was left pleasantly surprised. As soon as I placed the order, the manager called to confirm the delivery time. The food was delivered in tact and piping hot exactly to the time promised.Food was amazing and fresh and still warm. Would highly recommend

Lovely little restaurant in St Albans, a piece of Italy right on our doorstep. The pizzas are so tasty and the profiteroles are so good too. Can’t wait to eat here again! Thank you to all the lovely staff.

I have been extremely happy with Nonno's before but this time was beyond disappointed. I made an online order at around 20:10 which was then accepted online at 20:14. As soon as I made the order I tried to call the restaurant to specify I needed the pizza's to be gluten-free and I am coeliac and this is how I have always been instructed by the restaurant to ask for the pizza's to be gluten-free as there is no option online. It took over half an hour and near 100 attempts at phone calls to get through which was both stressful and time-consuming and a waste of my time as a customer. When I eventually got through I managed to ensure the pizzas would be gluten-free and I was informed the pizza would arrive in about 20 minutes to half an hour as they were very busy. 50 minutes later the pizza had not arrived and I called again to be told that the pizza had just gone out with a delivery driver and would be with me in the next 10 minutes. The pizza still did not arrive and half an hour later we called again to be told it was almost there. When I pointed out it would be cold by now the owner fobbed me off rudely and said that they had special bags that keep the pizza warm. The pizza eventually arrived 15 minutes later at around 22:20, over 2 hours after the order was made, and it was cold so not at all enjoyable. Nonno's is expensive pizza, especially once you add the extra £3 for a gluten-free base, however in the past I have been willing to pay this as an occasional treat it has been the best gluten-free pizza I have found. However after this experience of not being able to get through on the phone and over 2 hours wait for cold disappointing pizza and being fobbed off with excuses I will not be ordering from Nonno's again much to my sadness, as the pizza is nice, as this service was unacceptable and very disappointing.

We popped in for dinner on Thursday evening having booked a couple of hours before, didn’t need to as it was nearly empty. We were greeted and pointed towards the back conservatory tables, the lack of people and music meant there was a total lack of atmosphere. We ordered a garlic pizza bread with tomato to start and this was so dry, the dough was very chewy and we couldn’t taste the garlic at all. We hoped things would get better.All three of us ordered different pasta dishes for main course and all three were pretty disappointing. All were very bland and we felt we could have made better at home! The carbonara was tasteless and the other two were just dominated by either plain tomato sauce or pesto. The service was lacking, nobody asked if the food was ok at any point and they seemed pretty disinterested in us even though there was hardly anyone else in there. When we went to pay it was on a card machine that offered a choice to tip, either a ‘no tip’ option or tip starting at 15%, there needs to be another option in between! I hate to write negative reviews about a local restaurant as I do hope they are successful, but the food does need to improve to compete with the many high standard Italians in St Albans.

We’ve had the lunchtime deal a few times which works out good value at 6.99 for a pizza - however beware this does not include all pizzas and when myself and my partner shared the pizza the second time we went in, he tried to charge us extra and said he had told us at the start that we cannot share which he did not and is not stated anywhere on the deal, left a sour taste in our mouths, such a shame as the pizza is beautiful, fresh ingredients and dough, nice atmosphere.

Lovely pizza at lunch time for a great price. Delivery pizza expensive due to minimum order value, chewy crust, late.

I never write bad reviews because I don’t like to do that as I know it’s important for businesses to have decent reviews. But we ordered two pizzas and two garlic breads tonight. During the order I clicked to ‘register’ my account and then proceeded to add my order but during so I think it must have changed from ‘delivery’ option to ‘collection’ by default as it refreshed. Fine, no one’s fault! We waited an hour before we got a call asking us to collect our order. We explained we had wanted it delivered and whoever took the call was lovely, easily changing it for us. However it then didn’t arrive for another 40 minutes - so we called again to see what had happened. The man on the phone was SO RUDE. Like honestly I have never had customer service like that before, my boyfriend and I were so shocked. The guy shouted at us asking for our order, my boyfriend tried to tell him and the guy shouted ‘if you don’t have your order call back later’ and hung up on us. The same thing happened THREE TIMES. And all THREE times my boyfriend had been saying the orders we wanted. I called the 4th time and against my personality shouted to NOT HANG UP ON US WE ARE TRYING TO ORDER. The guy was literally so rude the whole way through and snapped at me throughout the order.Literally the only reason i’m even giving 2 stars is because when the driver DID turn up he was so nice. It wasn’t his fault at all. The pizza turned up stone cold so we had to heat them in the oven for 10 minutes. Again, no one’s fault technically as there was a confusion with the order so it probably sat for a while waiting for us to collect it. But I can’t get over the guys rudeness.It’s such a shame too as my boyfriend and I have a thing for pizza. We order weekly as a treat and have just moved to this city - if it had been decent this would have been our regular as we used to have one in our previous place, but I don’t think i’ll order here again. Think i’d rather find somewhere where the pizza and staffing are nicer. I don’t care if you are busy on a bank holiday Friday, I don’t talk to people at my work like that when i’m busy. It’s absolutely no excuse. I still can’t believe he was that rude. I’m really not someone to make a fuss or shout about anyone but that was awful. Pass that on to whoever it was.

I have discovered this little place when I was living in S. Albans , Angelo is very friendly and the pizza chef that was working before, Massimiliano made the best pizza ever. Hope they are doing well. Anna.

Il locale veramente molto carino, all’entrata si può vedere il bellissimo forno a legna, che qui è una rarità, il proprietario veramente una persona molto gentile, ci siamo sentiti subito a nostro agio e molto ben accolti, cibo veramente molto buono, compreso gli antipasti e il main course, carne molto buona. Unica nota che personalmente cambierei è l aceto sulla carne che fa sparire tutto il gusto, nessun tipo di lamentale, soddisfatto, ritornerò Sicuramente.

Not only deliveroo delivered wrong pizzas and pastas (Nonno’s said not their fault!) but also the food was simply not good. Pizza was average at best, nobody from our party of 5 enjoyed it. The pastas were so boring. Especially the one with tomato sauce and prawns. Totally bland sauces and over cooked pasta. Just a waste of £90 and we will never return or order again. Italian food is all about flavour. After literally just coming back from Italy and enjoying the best food, we can sadly say Nonno’s is not what Italian should be. Every pizza we had in Italy, even simple margheritas were delicious. Nonno’s pizza base is on the chewy side and dry. Everything we had was just meh.

Ordered on a Saturday night ! Was told at least an hour !! Amazing pizzas ! Puts dominos to shame ! And delivered in 20 mins

We went last Wednesday for a bite and a chat after work.Our meal arrived promptly, piping hot and looked divine. Great service and amazing pizza. Probably the best in St Albans and so much better than the local take away competition. A must go back place.

I gave nonno's the benefit of the doubt because 4 months ago, we ate out for my son's 16th birthday. I choose a fiorentina, no olives, hard egg and tried to pass basil for spinach.i didn't cause a fuss due toit being a special birthday but i wish I have done.tonight we had guests and ordered takeaway pizza, on the order was two fiorentinas.this time, they came with a few pieces of spinach( 2-3) per pizza, green olives instead of black and the egg was hard again(granted it was takeaway).we called to speak to someone, who was very rude not helpful and basically told us we were wrong, no apology or we can put it right.I wouldn't be prepared to spend the money i workhard for at anestabilishment who don't what they advertise

Again something is going wrong. When I sit in this restaurant it's fine when I collect the food it's fine. But when I get a takeaway from Deliveroo it all goes hill. Tonight fancied a simple pizza cheese and tomato. Because I have been in pain all day i thought I'd treat myself and my partner this evening. But their wasn't enough tomato even on the pizza and when eating it. It was very gritty i carried on eating it because I was so hungry. My partner's pizza looked burnt. Is it the day, a different chef. I really don't know but that's the last takeaway on delivery I'm getting!

We had a home delivery and received really good customer service after an ordering mix up by us. All the pizzas were delicious. The stand out was a gluten free pizza - the best we have ever tasted.

We have repeatedly had issues with collection orders. This evening was the final straw. We were told pick up in 20 mins as they weren't busy. Arrived on time to be told they hadn't started, 5 mins further waiting and they hadn't even put it in the oven. When questioned what was happening I was told they were very busy. Shame as the pizza is good but with so many other options in St Albans we shan't be ordering again.

We were taken by friends and what a meal we had. The staff are fantastic and the food was superb. There is plenty of choice of pasta and pizzas. We couldn't decided so a lot of sharing took place although no one had a pizza. Saying that the pizzas coming out to customers looked great.My personal favourite was spaghetti bolognaise with meatballs.The desserts were also yum.

Had a lovely meal and entertainment at the pizzeria this evening A little proprietous singing from Nonno himself, great fun and in good voice Thank you

Went here for a midweek dinner and both the food and service was excellent. Would go back. The waiter was friendly and had a good atmosphere about it.

Tried Nonno’s this evening following a recommendation from a friend. Ordered online, then went down to collect. Wasn’t quite ready, so Nonno apologised and quickly provided a complimentary tiramisu. Food was absolutely delicious and piping hot. Thank you.

I have heard so much about this Restaurant, from friends and family, I thought I would give it a try! I was transported to Italy, truly authentic cuisine and absolutely delicious!I had the olives to start, a generous portion, enough for two but I had no trouble eating them while a waited for my main meal!My taste buds were zinging, I had the seafood pasta, it was totally delicious and the best I have ever tasted. Cooked from scratch, and well worth the wait A good choice on the menu from Pizza, Pasta, Calzoni, Salads, Desserts etc there is also a Children’s Menu!I sat in the Garden area of the restaurant, a lovely atmosphere and very relaxed.If it turns chilly in the evening, they have outside heaters. A rustic style restaurant, with totally amazing food.The food and service were faultless!I’m so glad I popped in to try it.Would recommend booking if you are looking to eat at the weekend.It is officially my favourite Italian in St Albans!

The pizza base is very very chewy. Although the pizza maker is Italian and the ingredients are good, we wondered if he had adapted Neapolitan pizza to suit English tastes? (There's pizza with pineapple topping??!!)The place is scruffy and the glass in the windows and door are in need of a clean. We tried it but think there are better places to eat an Italian pizza in St Albans.

Always love a place with a wood baked oven ♡. These guys have got it down to a fine T. Great food here on the menu from all types of pizza to pasta to my fave the calzone ♡. The place is well done out in full italian style and good staff to accommodate.Recommend.☆☆☆☆☆ EXCELLENT for me personally Hope you enjoy your visitRegardsTony

We decided to order takeaway from Nonno's on a Sunday night, hoping for good quality authentic Italian pizza. We placed our order (three pizzas, one garlic bread pizza) around 7.20pm and shortly after received an order confirmation email stating that our order would take 1 hour and 15 minutes (!). I understand it's a small pizzeria and only just starting out as a chain but an hour and 15 minutes is rather a ridiculously long time to wait. A little while later, one of our party politely called the restaurant to ask whether the wait time was correct, to which they were told rather sharply that yes it was and without my friend even having asked for any compensation, the server rudely said that they would not be offering any discounts for the long wait time. There really isn't any excuse for speaking rudely to customers like this - I would understand if we had called up and been rude about the situation, but we were very polite and were simply just enquiring as to whether the time was correct. Our order did finally arrive, about 1.5 hours after first ordering. The pizzas looked nice but the crust was barely edible as it was so dense and chewy - it looked as if the pizzas were rather overcooked. Unfortunately the same could be said for the garlic pizza bread. We were really quite disappointed given the time we waited for the pizzas, not to mention the price we'd paid - we could've definitely got something better elsewhere on reflection. Really I'd have liked some compensation but the way my friend was spoken to before was the reason I didn't call up afterwards and ask for this - I really felt as if they wouldn't have cared and would have spoken to me in the same manner as before.A real shame as some of the reviews of the restaurant here are good and I'm sure it has a lot of potential (and it would be lovely to support a small local chain) - however, their customer service and takeaway need to be drastically improved. Unfortunately I won't be ordering from them again or visiting the restaurant.

Cannot fault Nonno's at all! Absolutely delicious food in a great atmosphere, beautiful setting and the singing waiter was a fantastically fun inclusion. Not a place to go if you're in a rush, so ideal for proper Italian dining experience, eating slow and enjoying good company.

We decided to have a Pizza to takeaway and didn’t really know where to order from. We settled on here as it seemed to have good reviews and we were not disappointed. For speed, I decided to collect the pizza order and it was there when I arrived nice and hot. The staff were lovely and we had a good laugh before I paid and left. When we got home we had our pizzas (Americana and Veggie Calzone) and they were so tasty! 5/5 for the taste, pick up experience and staff. Can’t wait to order again.

We booked and were moved twice. The middle table was in the garden room at the back in full sight and sound of the toilets. The takeaway orders were strewn across the tables and we got the distinct feeling that “in restaurant” diners were an afterthought. The speed of service also backed this up. The garden room was clearly in the garden and suitably at garden temperature. The route to the toilets required you to walk along a raised step and I have no idea how a disabled diner would be able or safe to use these facilities. Oh, the food was lovely and very Italian. Sadly in St Albans, that is not enough. One visit and no more ..

We ate here last week at lunchtime and they have a great pizza dealso we both had pizza. Would definitely recommend the Pollo pizza was delicious and lovely to see it cooked right in front of you

Yummy pizza and great that they now offer vegan cheese too! Fantastic! Had a lovely meal with my close family.

We’ve always ordered online from Nonno’s and took a gamble on popping into the restaurant. Amazing rustic feel to the restaurant with the eccentric owner being an added bonus. If you ever ordered from here, I strongly recommend a visit!

The place is clearly very successful and on the day we visited there was an atmosphere of cheerful and buzzing near-chaos. In fairness they were short-staffed, the staff were cheerful under pressure, and seemed to have a vast number of takeaway orders. But we got served in fair time, the food (pizzas and pasta) was all very good. It is near where we live and a great place to have near. I would highly recommend.

We visited early in a Friday evening when the restaurant was packed. Unfortunately the staff were unable to cope with the diners and all the takeaway orders. It took over 50 minutes and several reminders to get a drink. We were never offered any additional drinks. The pizzas are fantastic and worth eating. I would not use for takeaway as we watched 4/5 delivero couriers waiting at a time for orders as well as members of the public - they had long waits for the orders.

Please do not use this restaurant for delivery , you will end up angry, hungry and out of pocket. Pizza was finally delivered one hour and 40 minutes late, cold over cooked and expensive. Tried to call the restaurant 39 times to complain, no answer. Unacceptable, would not recommend to anyone.

Great visit at Nonon’s enjoyed our meals freshly cooked the pizzas are amazing the base is so tasty. Gets very busy so book up... we will be back, really good service very casual but efficient.

Fantastic pizzas and pasta, friendly staff, great for kids. Particularly recommend the Capriccio and Nonno (Parma ham & rocket) pizzas.

We’ve been here once before and ate in. In a couple of words it was romantic and rustic! The pizza was delicious and the wine good. Tonight we actually had a home delivery pizza, which again was delicious. The order taker on the phone tried to say that mimimum order value was £15 but the website said £12, so they may want to just double check on that. (He did honour the £12 though in fairness). I must also add that although only a little thing, but their pizza boxes are tastefully nonno’s branded instead of the cheap Italian pizza branded boxes you get from the usual pizza takeaways. Well done nonno’s, keep up the good work! We will certainly keep coming back!

Well, I am Italian and this small establishment is something out of where my parents come from in Southern Italy. If your looking an authenticity, ambience and a very warm welcome, I seriously recommend you visit and ask for Angelo (aka Singing waiter) and/or Francesco and say Marco (that's me) sent you!We've been there this evening for a meal and the welcome we were afforded was something like being part of a family, made to feel welcome.The food was excellent again, drinks equally so and reasonably priced. Recommend the Pizza's there, pasta's freshly cooked, none of the pre cooking stuff that are put on half warm hot plates etc etc. Staff so very friendly, helpful and accommodating, won't find any faults with them, my partner lives close by so we are at least 2 times a month for a meal and plan on going there again very soon.

Good pizza in a wood fired oven. Good wine. Reasonable prices. Singing waiter. What more could you want?

Lovely pizza freshly made. Unlike the plastic ones you get from the large food chains. Nice atmosphere and staff are friendly and helpful

Heard about this place and thought would give it a try. We were not that impressed. Firstly it was so cold in there- a cold eve outside and no heating on. We kept our coats on. We received a warm welcome but the waiter not so friendly. We had to call him over to order drinks. We asked for cheese on our garlic bread but that did not happen. Pizzas were ok but not yhe best we've tasted. Quite soggy to be honest. Disappointed.

Great meal, fast service and atmosphere was so friendly! Staff and owner are so friendly and welcoming! Definitely reccomend this place.

Have been to Nonno's a few times and have always had a good experience. It is the best local restaurant to where I live a 5 minute walk away. Although I never book and probably can't get in half the time I turn up with the kids as it's so popular. So unless it's quite early or the sort of night where people won't leave the house, best to book. Went there with my kids and brother last night nice and early so we got a table. As always the welcome was friendly and there was Italian music playing. A waiter came over straight away to sort out drinks - had the Merlot which was tasty for a reasonable price. Everyone ordered pizza and it came fairly quickly, all good and well cooked with fresh and generous toppings. I had the Vivaldi for a change and it was absolutely loaded with ham, pepperoni, olives, artichokes.Place was packed within 15 minutes and you can see why. Lots of families doing what we were - enjoying a relaxed night out of good pizza and a glass of wine. Looking forward to my next meal there.

Good food, good service. Fabulous welcome, a real fun night. As you walk in the door you are treated like a regular client even on your first visit. I will ask for a table at the front next time we go as the back tables are a little chilly, but as soon as a front table was free we were moved so we were happy.

Quick accurate delivery, good fresh half-metre shared pizza (Americano - great option to change toppings on website), happy children - thank you Nonno’s, we’ll order again soon :)

A huge THANK YOU.I forgot my purse yesterday in a mad rush picking up my friends Son up from school. Without any hesitation or asking for proof of ID, you trusted me as a customer to pay when I returned home over the phone. That’s invaluable. I’m so very grateful as I live the other side of St.Albans. Love your food when I’ve previously visited your restaurant on a couple of occasions. Only wish you’d deliver to Frogmore.A very kind gesture by you that went a very long way. I look forward to dining with you soon.High 5 to you all.

A perfect family lunch with our 4 year old. A good selection of pizzas (both children and adult friendly...) and other dishes and excellent service, friendly and yet not intrusive (example, bringing a glass of water unasked when my daughter had a tickly cough). We will be back and will be trying their take out. My daughter announced on leaving that when she grows up she wants to work in a pizza restaurant making pizzas for everyone so I guess that is a thumbs up from her too!

The pizza is very tasty and the delivery team are always friendly. Way nicer then the hut. A nice treat.