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4.0
Based on 4 opinions finded in 1 websites
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Opinions
Place was understaffed when I came here with a friend. Took 30 mins waiting for a simple milkshake. Yes the gimmicks look impressive but not worth the painfully slow waiting times.
UQ96 . 2019-06-20
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Well thought out interior, decor, design and presentation of desserts. NOt that expensive too. Got a sharing cookie dough and waffle for only £11. Staff And the owner very friendly and customer focused. Desserts were of top class. I loved watching my desserts being created in front of me. Staff were also very child friendly!
Mufleha S . 2018-12-09
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This place is incredible - such a snazzy gimmick but reasonably priced. Boyfriend had the best white chocolate cookie dough he’s ever had! I had ice cream rolls would suggest just one flavour - I got three but it was a little too much to be honest! But was so good would be great for kids and adults
ImogenAlice123 . 2018-08-29
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Been here twice now. Has been great both times. It is a small shop but we'll thought out and designed well. The ice cream is very good and the waffles are really good too. Much different from other waffles I have had from other places but very tasty. The slushies are really good too but I would say a little over priced if anything. If your looking to see your ice cream been made right in front of you then this is the place to come. Interesting and pretty cool.
joes foodie tour . 2018-08-26
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Really disappointing experience. The main issues we had were with the milkshakes and the bill! As other comments have mentioned, the milkshakes tastes like milk, that's it. I told a member of staff and asked them to keep the oreo shake. It was then remade, we assumed this was comped but it wasn't. Even though I asked them to take it back. After the shake was remade it still tasted like nothing but milk. Then came the issue with the bill, we were charged for an item that we were told was out of stock, and then charged extra for ice cream that was supposed to be apart of the dessert ordered! We raised these issues with the manager who seemed to struggle to comprehend the fact! This was such a disappointing experience in comparison so the positive experience we had quite some time ago. In addition to this, there were 2 birthdays at the restaurant and the service they were offered was awful. A song was played and sparkler was given ontop of a dessert. No smiles from staff, the desserts were plopped onto the tables with no eye contact and no semblance of care. I felt for the young child and lady who chose the restaurant as their birthday locations as it seemed they weren't given any care by staff. Really disappointing, you've absolutely lost repeat customers.
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