Based on 98 opinions finded in 1 websites
Based on 98 opinions finded in 1 websites
Nº 492 in 640 in Kingston upon Thames
Nº 69 of 88 Other cuisines in Kingston upon Thames
Opinions
We booked the bottomless brunch on the 31st August. We was expecting a live DJ as advertised on the website. When we arrived there was no DJ and when we asked about it we was told that unfortunately the DJ cancelled. We was told we could play music through our phone! They then took ages to serve us our drinks during the bottomless timescale, and overcharged us on our bill. They also charged us a service charge for very poor service! It was a massive let down, especially as this was part of a hen weekend. The place was empty aswell & i'm not surprised. I wouldn't recommend.
Suzy K . 2024-09-11
MORE AT TripAdvisor
A business without principles. I booked and paid the deposit to secure a birthday party eleven months ahead. When I contacted them to finalise the arrangements they came back to me saying that there was a mistake and someone else booked the whole venue before me and I had to change my date. I explained I have 15 people flying in for this party. They literally couldn’t care less, the only option they gave me was to change the day. My thoughts are that they were going to make more money renting the whole venue, so I have the deposit refunded. I wonder when they would have contacted me to tell me my party was cancelled, if i hadn’t got in touch... AWFUL EXPERIENCE!
Yolanda G . 2024-05-08
MORE AT TripAdvisor
Really poor experiance. Let down staff on the take charging douible priceds without even asking if you want a double. Music was rubbish by young talentless DJ could not mix paint let alone a tune. What a crock of rubbish this place is. The need to take a good hard look at themselves.
Nicholas W . 2024-04-24
MORE AT TripAdvisor
I have visited Niku many times, everytime with my work colleagues as we work just down the road and have always had a great time! Each time the staff have been very accommodating as we have been a fairly large party & have always been friendly! We will definitely return for many more work drinks
ChristieSmith . 2024-03-06
MORE AT TripAdvisor
Really cold Freezing Rude staff Empty yet can’t moved us table Rude manager I wouldn’t come back Didn’t even start meal
Kelly C . 2024-01-20
MORE AT TripAdvisor
If you want cold food and a place to freeze your proverbials off, look no further. Shame as food could have been ok. Staff must have known and feeble excuses about heating not working. Enough said.
Simon M . 2023-12-02
MORE AT TripAdvisor
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246 Opinions
Very friendly staff. Inexpensive Beers Lagers etc. Highly recommend this place. Even just to pop in while shopping. Update 10.12.2021. I just love this place with an amazing owner and staff.
51 Opinions
I just hate it when I select a place to both dine and work and realise the internet is so weak. I could hardly check my emails or any other website on my both phone and laptop. I let them know but this is after I decided to pack and leave. :(
473 Opinions
Great coffee shop. Much better compared to some of the other chains.
673 Opinions
Managment very bad, I could see poor staff couldn't handle and were struggling with so many orders. When I asked for the manager, Ivan, to ask about my food as I was waiting for 50 minutes, he was so rude to me, refused to refund my order and then I heard him screaming at the staff!!! As a worker in the service industry myself, seeing how this place treats their employees, and generally the lack of proper management, I will never be coming back to this place again and I recommend everyone to avoid this place and not give them any money!!! Had to leave without getting my food.
300 Opinions
Hostile toilet policy even when having full intent of buying a drink after. Management rude and suspicious. Unwelcoming vibe.