Costa in Kingston upon Thames

Only one Barista, so service a bit slow

Perfect coffee, warm welcome, really nice barristers here they make you want to comeback. The place is so neatly clean and they have a back garden for smoking. Thank you 🙏

The friendliest Costa I have ever come across. Genuine people who want to provide a good service and actually care.

Great coffee and always great service, sorry to see you go 😢

You want a Costa place with a clean toilet and a peaceful atmosphere ? This is the one.

Been to many costas , but this is the best one . Very clean , STAFF are really lovely , very friendly , helpful and efficient , nothing's too much for them . Definitely will give the 💯 ...

I love my skinny flat white and if we are there for breakfast a bacon roll too. The staff are wonderful and I can’t wait for them to open their doors once again.

Asked for a flat white recieved a milky coffee the lady needs to learn the difference

Very average bland food coffee nice though

Always very friendly, helpful and thoughtful. Big thanks especially to John. Will be having my breaks here in future for sure

Shame it was once my favourite place but not any more,, the staff are rude specially the manager jhon,, the place is dirty specially the coffee machine, toilet and tables etc, moved to Nero much cleaner and brilliant staff Thank you Nero...

Well, it's a coffee shop, clue is in the name. And I had a good flat white. And it's got a little outdoor space at the back for sunny days. And Google will stop nagging me to review it now 😀

Nice staff. Relaxing atmosphere.

This place is so great. Fantastic coffee, helpful staff, beautiful atmosphere. Fantastic place for an early morning coffee before work.

Service fantastic however getting half measures each time I ask for a medium cappuccino as per my pic. Now I know cappuccino as more froth but from costa to were I work the froth wouldn't disappear. I've gotten a small before it's been fine frothy milk to the top and the right amount of chocolate. Not best please considering how much they are now.

My card wasnt working and we found out is was due to a subscription issue with something else so they gave it to me for much cheaper so i could afford it. Lovely staff (and food/drinks too)

Comfortable and cozy especially on a cold Autumn afternoon.

Honestly speaking, I long for some staffs' kindness. Above all, the taste of coffee is good for me always.

Best place for having a coffee or a hot chocolate drink is hot or cold if you get a cold drink very good service definitely go here

Recommend coming here.on an app costa do goody bags with some Costa stuff we did it and got yummy food such as drinks and and a. Bun with 2 sausages you have to warm it up its is so nice and I also got my.p baby cheeno go here if you like coffe and stuff.

언제나 그대로~ 아늑하고 조용하며 커피맛은 변함이 없음

Old cakes, uninviting staff, too weak coffee. Such a shame as I use to visit regularly before the pandemic

Fast efficient and friendly service and this place is kept spotless.

Its Costa nothing else to be said

It's ok, they have mediocre over priced coffee.

Good coffee and pleasant service.

I must say, I’m not one for leaving reviews but on this occasion I will make an exception. I live and work in the area and every time without fail the guys at Costa New Malden are friendly l, but more importantly professional. Coconut cortado is always just perfect !!!

Unfriendly staff .no consistent .ihad to order dry cuppocino and igot wrong and when isaid is not that what iam expecting than turn up to me and he said if u dont like it go to starbuck coffe iwas shoked

Always love going to cost for a nice peice of cake and a coffee ☕

Lovely hot chocolate for a friend in need of a big hug.

Good coffee. Relaxing and welcoming.

Always good. Nice staff lovely coffee.

Lovley cofee really hot and nice to be able to sit in polite staff helpful and friendly

Costa is Costa isn't it. You get coffee and it tastes nice. The one gripe I had is that I asked the guy not to give me the plastic cutlery or the napkins with my mac and cheese, and he didn't listen and gave them to me anyway. I took them out before I left and put them on the side but with all that's going on I still don't know if he'd be able to reuse them, which defeats the point. I'm hoping he just misheard me and didn't blatantly ignore me.

Great coffee with great staff serving

Coffee is nothing special but the staff are very good

Slowest service on earth. Staff nice.

I was the only customer in the shop, and I didn't get so much as get a hello. After a minute or two of the guys behind the counter not even acknowledging I was there I gave up and left. Not going back.

I went for a quick drink and was greeted by friendly staff with good social distancing measures in place.My drink was made quickly and there was a member of staff walking around cleaning the whole time.There were seats inside,all two metres apart and a nice outdoor private garden space to sit in.

Visited my nan in New Malden in February, and we popped in Costa to grab a coffee. Whilst we were getting ready to order, a member of staff walked up to the front to talk to the cashier. The smell of cannabis coming off him was so strong it took me back to my days at Uni - nan was less impressed. Shockingly, this skunk factory seemed to be in charge, by the way he was talking to the rest of the team. He spoke with an accent and had glasses, I heard another member of staff call him David. Might as well have called him Snoop Dogg with the cannabis fumes he was filling the shop with. Can't say we'll be back.

Love the coffee and the staff. Great selection of food and snacks especially the bakewell tarts!

전형적 영국 커피. Typical English coffee.

Comfy and relaxing place to have a cuppa

Costa is generally one of the better coffee shops and the location of this shop is convenient.

Excellent service, nice and snappy, all with a smile.

Great love it, coffee great tea great cakes great

Black forest cherry cake was a disappointment. Too dry and hard and the icing over sweet with a synthetic taste

The best flat white Strong smooth Panini good but too much mustard Great cold drink Like going there

Staff always seem a little put out/stressed. Seems as it is in New Malden it is a forgotten branch too as the outside is all faded. Cosy place on a cold day. Not one of the better Costas around. Have been enjoying the Orange Hot Chocolate this winter.

Nice quick service , excellent flat white , three lovly guys serving , a nice place in new Malden to have a coffee

Male staff slow, lazy and standing up doing nothing while the women do the work. Not only that but the male workers have a smart attitude, sniggering and laughing about customers. Decent location, good coffee but do me a favour and sack the wasters.

조식을 따로 신청안해서 아침마다 간단 히 식사할 겸 들리기에 좋았어요. 샌드위치도 다양하고 맛있었네요.

Service was incredibly slow. We ordered 2 hot drinks, one iced & 2 toasties - all of which were to take away. We waited an awfully long time to be served and once we did get served, we waited even longer for the cold drink, which meant the hot ones and the food were only just warm! Our toasties weren't even cut in half, making it difficult to eat which "on the run" More staff will improve this coffee shop so much!

Small costa located on New Malden High Street. Ideal for meetings or a quick catch up. Watch out though it does get extremely busy and there isnt loads of seating

Staff very friendly.but sometime the place gets so busy it takes ages to get served.so could possibly do with more staff. Especially since commuters can't stay in a queue for ages waiting to be served..they just want fast takeaway service

Its one option in the airport to get coffee and some pastries in north terminal, they ipen 24/7. Confy place with couches.

Pop in a couple of times a week and am never disappointed with the friendliness of the staff and variety of drinks available. Always appreciate the complimentary newspapers to read while I am there.

With time to spare I popped into Costa on a cold and damp night. All the usual products are on offer and coffee and toast made for welcoming body fuel before moving on. Friendly and efficient staff.

A decent enough Costa Coffee on our New Malden High Street. Opens earlier than any other coffee shop which is a bonus, but much prefer the coffee in the independent chains on our High Street.

Found staff preoccupied with their own language and not really concerned with my order coffee not good either won't be returning

I am not a great fan of Costa Coffee, high in caffeine but little else. This one is OK, but it is noisy after school and if you try to go in after 5 they are already cleaning the back half and it is closed.

Went to Costa to order a honeycomb hot chocolate as it is the only thing I have tried so far that I like from Costa, only to be told they didn't do that anymore - and it seems they weren't prepared to make me one, even though it would be quite simple in terms of adding syrup to a hot chocolate and adding some whipped cream. Even though this hot chocolate is part of the Christmas menu, other Costas have made it for me even when it is not a Christmas special. So it didn't costa me anything as I simply walked out the shop.It really isn't too much effort to add a syrup to a hot chocolate so I get the impression the staff just couldn't be bothered.

In viaggio con la famiglia a Londra abbiamo alloggiato a New Malden e abbiamo fatto quasi ogni giorno colazione da Costa. Brioches e torte sempre freschi ed un cappuccino favoloso!! Prezzi giusti e personale gentile. Ottimo posto per iniziare bene la giornata...

I've been in here at least 20 times, maybe more. It can get pretty busy on a Saturday! The staff are friendly, they have the usual Costa food and drinks and there are comfy settees as well as ordinary chairs and tables. It's conveniently situated by the main crossing in New Malden opposite Boot's, WH Smiths and Co-op

I go here regularly and the staff are usually really good, although depending whos working it can be a bit slow. It could do with a fresh coat of paint though as its looking very tired. It would be nice if it was bigger as well as it does get busy on weekends. The drinks and food are great - the typical Costa stuff.

Respectable coffee bar, much like any other Costa, been here several times for meetings. Can get quite busy (and noisy) but the service is good, the coffee is excellent and we have never failed to find a table even when it looks hectic. Food is basic (sandwiches, panini, cakes) and mildly overpriced but I've eaten here on a couple of occasions; the quality of the food is more than acceptable, for a quick snack. There's not much more one can say; it's a fairly typical coffee chain and the New Malden branch lives up to expectations.