Based on 126 opinions finded in 2 websites
Based on 126 opinions finded in 2 websites
Opinions
The owners are really nice. We've been ordering from them for a long time. And one time we reordered by mistake while being away good thing they were helpful and cancelled our order. Thanks
brenda amor dadula . 2024-11-30
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We erroneously made an order from just eats from Cambridge and did not notice that this reastuarant is from sussex. They called us why we could not get our order since it was already prepared. (8mins from ordering in the app). Since we went to a restaurant here in cambridge we realize we made a wrong order. The owner/staff from the Nice Chinese take away accommodated us and cancelled our order and processed our refund. Thank you so much!
Jewelle Ann Valderrama . 2024-11-30
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Absolutely awful food, took over 2 hours for delivery & found huge hair in my prawn toast! Items missing aswell.
Clare Manville . 2024-11-03
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If I could give them 0 Star! Don't waste your money, food arrived late. Ordered food at 7pm on Tuesday night, food arrived at 8.40pm. Wasted my time and money, food were terrible and watery. Chicken ball was overcooked, hard as rock. better of change the name to worst Chinese takeaway. I ordered food delivery on Tuesday and had to wait almost two hours. There's only one driver and that's your problem. If you can't deliver it, don't accept it. The chicken balls are all fried black and the chicken is fried hard. The meal juice is all water, no corn flour?
Katherine Tsang . 2024-10-13
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Ordered at 5.53pm for a 7.15-7.35 delivery, that time got changed to 7.15-7.35, then that got changed to 8.15 - 8.35 it turned up finally at 9.35 I had my young nephew here with me … awful service and not great on the phone when I called
Rock Nore (Rock&Ore) . 2024-10-13
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They forgot the rice and used a trick to make a profit from the missing items, so I would advise you not to order from them as they may scam you.
fun time crazy maddness . 2024-09-17
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I went there ordered pork curry with egg fried rice and pancake roll food was bland rice was dry pork was tough this place was better 2 years ago but has certaintly gone down hill
mark472016 . 2024-07-23
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Wasted the Singaporian noodles, inedible, is too spicy. No option online for the level of spicyness. Squid too tough to chew. Called the restaurant and no good outcome either.
Elizabeth Chavez . 2024-07-19
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Cold, inedible. Nasty. I could go on forever with the adjectives. Can't recommend strongly enough that you go elsewhere.
Luke H . 2024-07-16
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Absolutely shocking. Food wasn’t edible. Returned it all and was still told that no refund would be given. Videod the whole thing so look out for it online, will upload once address is taken out. The woman laughed the whole time and refused to take responsibility.
Lavender Lace . 2024-07-11
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Ordered via just eats. Was an hour later than their estimated delivery. Within 5 mins after they delivered I called to ask them to collect as the food was not edible. Duck feast just fat, noodles rubbery & chicken balls doughy & was all cold. They received the food back then called shouting at me, to say some of it had been eaten. I said that how would I know each thing was like I said it was without trying it, that virtually all had been returned. I said that they should be apologizing not screaming down the phone. Please please avoid this takeaway
Sharon Cook . 2024-06-01
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Ordered via just eats. Was an hour later than their estimated delivery. Within 5 mins after they delivered I called to ask them to collect as the food was not edible. Duck feast just fat, noodles rubbery & chicken balls doughy & was all cold. They received the food back then called shouting at me, to say some of it had been eaten. I said that how would I know each thing was like I said it was without trying it, that virtually all had been returned. I said that they should be apologizing not screaming down the phone. Please please avoid this takeaway
sharonewen77 . 2024-06-01
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INEDIBLE! Special curry - watery mess with rock hard meat Special chow mein - stodgy greasy lump of noodles with bland rock hard meat Crispy shredded beef - mushy peas consistancy and lathered with oil. Not crispy at all Egg rice dry and bland Called and complained , offered no refund hence review. Wasted 35 quid on a watery mushy plate of grease!!!
Liam Wells . 2024-04-20
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Nice food very expensive to dear this country for takeaways for old people
Peter Clark . 2024-03-03
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Just such a disappointment. “Crispy shredded chilli beef” was not crispy, was saturated in a sauce layered thick with oil, more sauce/onions mix than soggy beef and just way too oily. Not what I was expecting at all. Steamed prawn dumplings were soggy and barely any prawn. Grilled dumplings were average, same for the spring rolls. Sad to have strayed from my favourite Wok You Like.
Alison Mould . 2024-02-24
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My family and I found STONES in our food!!!!!!!! Absolutely revolting.
Joy Mendy . 2024-02-02
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The food took 2 hours to come , was cold looked bad tasted poor. Not happy at all. My father had a hair in one of the dishes just Wong!!
Craig Willard . 2023-10-24
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I can only describe the food as vile the chicken balls were so overcooked you couldn't cut them, crunchy is an understatement. Unless you want a dentist trip or a hospital trip I highly suggest you go elsewhere I have never had a Chinese this bad before avoid it like the plague!!!! A name rebrand is definitely needed as NICE it aint
tsteuart2022 . 2023-07-26
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Absolutely disgusting definitely won’t recommend to people, will go back to Magic Wok round corner. Went in ordered came out with food 5 minutes later, normal takeaways u wait 15 minutes to be cooked. food was minimal no taste the ribs was just bone, shredded chilli chicken was more like popcorn chicken no flavour n soft, sauce was very runny. Shop was filthy dirty but gave it benefit of doubt as was recommended great food!!! How wrong they should be shut down!!
ALEXANDRA HICKS . 2023-05-14
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Chinese takeaway, food is pretty good
Nicholas Adie . 2023-04-15
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Great food. Always very helpful service and great value for money. Food is always very high quality. Love there chicken curry.
Donna B . 2023-04-15
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All I can say is this used to be the best Chinese around but let's go forward 3 years and the food is greasy, lukewarm and tastes like it was cooked last week ( very old oil) weird taste to nearly everything and made myself and partner feel sick afterwards, very poor preparation and delivery of food which used to be lovely, I'm wondering if they have changed hands or just cba with there food anymore, I expect this from the greasy kebab houses but not an established Chinese restaurant, poor very poor
Chris Hardaker . 2023-01-18
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One of the best tasting Chinese takeaways in Hastings/ St Leonard's
Iain Bardrick . 2023-01-15
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Well we’re not sure what happened, but obviously someone wasn’t in the mood for cooking… special fried rice was sloppy rice with a few big mixed chunks thrown on top then saturated in gravy… special chow mein was over cooked noodles, again big chunks thrown on top and saturated in gravy… luckily the s&s chicken was good and rest passable… but for almost £40 it’s definitely a place we won’t order from again despite having used in the past!
Della Hill . 2023-01-10
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Ordered takeaway for delivery and received rock hard prawn balls. Called the takeaway to let them know this and they just said that prawn balls are meant to be like this. When I told them they were inedible and requested a replacement or some kind of compensation for this this they refused saying that prawn balls are meant to be hard. See picture below. I'm sure you can see these aren't just well cooked... they are burnt to a crisp! Do not order from this takeaway... food is terrible and customer service is even worse.
Dan C . 2023-01-10
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Worst service ever finally showed after two hrs phoned shop four times would not answer ordered elsewhere
David W . 2023-01-07
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Seems like delivery problems from other reviews, not experienced though as I always collected. Cheap and great tasting Chinese takeaway.
Louis Moya . 2022-12-12
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Easily the worst Chinese we've ever had. Arrived 1 hour 30 mins late after 2 phone calls, then the food wasn't edible and ended up being thrown in the bin. Avoid at all costs!
martinhN2084SS . 2022-11-29
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Easily the worst Chinese we've ever had. Arrived 1 hour 30 mins late after 2 phone calls, then the food wasn't edible and ended up being thrown in the bin. Avoid at all costs!
Martin Heitzman . 2022-11-29
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The food they made was all lovely but was an hour and a half late being delivered. That has put me off ordering here.
Zoe Willmee . 2022-11-17
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Order placed with a 25 - 45 min delivery time. Order confirmed as 1 hour 40 mins delivery time. After 2 hours cancelled the order as unable to deliver within the next following 30 mins, & told me I live too far away! (3 miles!!)... No refund received... Absolutely disgusting & shocking... Such bad customer experience
Sue Foster . 2022-11-12
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Still haven’t got my order, nearly 4 hours late, said it’s been delivered, but called saying their still on the way, won’t be ordering again
Megan Welsh . 2022-11-08
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Very poor service say a time and its a hour late this has happened a couple of times now won't be ordering of here again, almost lost a stone waiting
Scott Richardson . 2022-11-04
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Food was luke warm and sweaty. Never had Chinese food THAT bland before! Noodles were plain, NO seasoning or sauce etc, rice was clearly not fried and again no flavour what so ever and the chips were green?!?! Wont be ordering from here again.... Ever!!
daisymM7268TL . 2022-11-03
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Fantastic service lovely food can recommend the tofu came on time and was hot and spicy Thank you enough for us to have another meal tomorrow to.
528penh . 2022-10-19
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Best Chinese in the area. By far.
Ricki Steel . 2022-08-05
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I don’t know what everyone else’s problem seems to be, quick delivery, hot and tasty food and polite delivery driver
Edgar Sokolovskis . 2022-07-30
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Terrible 1 hour late food was cold and had sweated away in the box. Couldn’t even eat was a blessing I used Deliveroo to be able to get my money back for this huge f** up. Unfortunately u have to give at least one star. Will not order from here again and my best recommendation is to not order from here however at your own risk, the free fortune cookie was best part of the meals received. Very poor customer service when I called to see where my food was. I really struggle to find a positive review “nice Chinese”
Banks1997 . 2022-06-08
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Nice food but delivery one hour late and no apology will not be using this Chinese again
Chas Smith . 2022-04-07
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Awful o stars Crispy spring roll - transparent pancake wrapping, not crispy at all, soggy and greasy... couldn't eat it Lemon chicken was dry and hard. Some of it the chicken was Looks as it was made several days ago. Also luke warm. Rice was room temperature.,,, Ideal for food poising Prawn balls replaced by chips! We didn't eat as it wasn't just disgusting but worried it would case this would make us ill.
Meryle Adkin . 2022-03-20
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Nice chinese, lovely food so fresh not greasy and delivery was about 30 minutes, highly recommend the best chinese food I've had from hastings and St Leonards in a few years
Lauren Ray . 2022-03-11
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Amazing food never ordered from here before food is spot on will be coming back for more
Maxine Brown . 2022-02-15
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Food turned up 1 hr 40mins late was promised a free bottle of coke for the delay, turned up no coke (surprise there) honestly the worst Chinese in Hastings! Never eat there again! Was told on the phone sorry, I understand this but In some cases sorry just does not cut it
Paul Sprigg . 2022-01-29
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Waited 5 hours for a delivery, phoned over 5times to be told each time it would be half and at one point it was too stops away, ordered at 7PM turned up at midnight 😂
Nadine pemberton . 2022-01-02
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I waited for 1 hour 40 minutes for my food, they called me back directly after I placed the order to tell me that it will be here in 45 minutes!! When it finally arrives the food is stone cold!! I’ve always used this Chinese take away but will be going elsewhere from now on. If I could give zero stars then I would!!
Karen Norman . 2021-12-08
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Long delivery time and when arrived items missing. Resturant said we are to busy to delivery missing items. Contact Uber for refund. Terrible customer service will never use again. Good that was received wasn't great either
Warren Rosati . 2021-09-18
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3 hours late, rude delivery driver, food cold, hopefully wont have the ten bob bits during the night
TonyS3461 . 2021-09-11
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Great tasting food. Item missed off order, bit restaurant sorted it quickly
Aaron McDonald . 2021-07-14
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Rubbish ! Al tasted the same waste of 30 quid
Michael Stretton . 2021-05-21
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Dreadful delivery service and dreadful food quality. Delivery was an hour late. King prawn chow mein was dry and tasteless. Extremely disappointed.
Marjorie Hedges . 2021-04-09
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Glad I didn't read these reviews before ordering! My experience was nice enough - food was alright. Delivery was in a reasonable time. Not terrible. Not great. It was nice.
Wanderingwonderings . 2021-03-28
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Best Chinese takeaway food we have had in years, always consistent, excellent delivery service. Keep up the great work.
Ian Fletcher 60 . 2021-03-19
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Ordered on Uber was supposed to arrive in 45 minutes rang the Chinese several times only to be told it Was on its way this went on for an hour in the end we went and collected it as we had paid for it when we got It home it was freezing cold greasy the worst Chinese we have ever had can’t even score this place as it was that awful STAY AWAY
sarahtW6039NR . 2021-03-05
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Lovelly food and brilliant service
Lee Fairhall . 2021-02-04
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We went in yesterday to order some food for dinner, standing there waiting to order could see the man cooking the food then the bloke cooking then licked the spoon he was cooking with and carried on.. bloody disgusting especially with corona around bloody disgusting will never ever use again!! Wouldn’t be surprised if people end up poorly from this place even the overal cleanliness of the place was disgusting can tell no mopping or cleaning has been done properly!🤮🤢
Mummabeartoo2 . 2020-12-11
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Really kind of nice food. I really recommend it . Good customer service and wonderful food quality. Really enjoy!!!
578chul . 2020-09-09
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Worst Chinese I have Eva had left a dirty taste in my mouth never again rice was mosh chow main well I won’t even go there
jordanmY9371XZ . 2020-06-18
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Have never had a bad takeaway every time from these guys food is amazing and had Chinese tonight and still same hot and taste thank you will never go anywhere else
Lily Hilton . 2020-06-06
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Firstly turned up 45 minutes late, food was cold. I ordered ribs and just got chunks of gristle ( photo attachment) was probably the worst Chinese take away I have ever had
paultE2609VM . 2020-04-09
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I called and placed an order at 5.15, I was told our food would be an hour so I called at 6.45 to be told it has left and would b 10 mins then at 7.15 I call to be told it’s in the kitchen and will be 15 minutes , then I call back at 7.45 to Be told it will be to use by 8.30. I advised we weren’t happy. The lady offered us free chicken balls and egg fried rice. The driver comes quoting the full price we advise of the discount and take off £9. I then get a call at 11pm from the driver calling us liars and that he will be round in the morning for the money as we ripped him off. Absolutely fuming. I am a keyworkers working at this difficult time all I wanted was a meal with my family and now have to deal with this. Avoid at all costs. I will never order again
990nant . 2020-04-04
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Used this chinese through JustEat quite a few times now, really lovely food and always delivered on time and never had any problems. Highly recommended... Favourite dishes so far are beef with mushrooms, prawn toast, king prawn balls and if you're veggie the tofu in black bean sauce is delicious 👍🏻
Lorraine Deakins . 2020-02-29
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Just dont bother... its gross and discusting and just not good at all. Go to hong kong gardens... much better
PatrykStar . 2020-02-11
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Had the sweet and sour pork Hong Kong style. It is a tad vinegary, but that didn’t bother me as it is how I like it. Food delivered within timeframe stated, nice and hot when it arrived. And large portions. The whole family had a very enjoyable meal. Would recommend
Jennifer M . 2019-07-21
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Food got delivered , had sweet and sour chicken Hong Kong style and rice it' was like so pour vinegarWhen eating it , it burnt the inside on my mouth it was that strong , I called nice on the phone and they refused except that fact it tasted like vinegar and just said we can go through just it to tell them but it will probably do nothing to help us , they didn't really seem to care Will not be ordering from here again
Bethanie W . 2019-04-30
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オーナーの女性はとても親切です親身です。ご飯も美味しいのですが、夕方5時半に店を利用して外に出たら、店の関係者と思われる中国人男性に付きまとわれストーカー行為を受けました。治安が良くない場所ではあります‥。
P-ko I . 2019-04-19
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Absolutely disgusted with the service! I was told it was going to be 55 minutes, 1 hour and 15 minutes later I called and they said another 15 minutes. 20 minutes later I called back as my food was still not here, just to be told they were busy, if they had told me it was going to be that long then I would have gone elsewhere! No compensation! If I could give them zero stars then I would! I will never be ordering from here again!! I don’t care how busy you are, nearly 2 hours for a delivery is an utter joke!!
Terri Keating . 2019-03-12
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Best Chinese in Hastings! Food consistantly hot and of a high standard.
Fenris Wolf . 2018-12-18
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waited over 2 hours for delivery even though they kept repeating that it was on its way,STAY WELL CLEAR as food is cold and they are not very helpful
Tony H . 2018-11-13
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Awful food. No taste, soggy, undercooked. Had me on the toilet 3 times last night. Wouldn't give that to my dog. Rude delivery driver too.
Gene “Gino” Takooree . 2018-11-03
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Unfortunately we ordered from here on a Saturday not long after it opened for the evening.We were told it was a 50-55 minute wait for delivery, however they would try and be quicker, we waited well over an hour and forty minutes ;-(The food was cold by the time it arrived and each container was only half to three quarters full.Taste wise it was nice but overall I was very disappointed and won’t rush back !
1978KS . 2018-09-22
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Always a good option for a Chinese
Rainers Zaķis . 2018-09-14
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Ordered from here on Friday, took well over 1hr 45 mins to arrive tried multiple times to call the company however kept sending me to voicemail. Food finally arrived and I wish it hadn’t, firstly it was stone cold and was quite frankly the worst Chinese I’ve ever had. I had a few mouthfalls of what I had ordered and instantly regretted it. Made me feel very sick and ended up binning it! When finally managing to speak to the restaurant today, well over 24hrs since I ordered they were very unhelpful and told me I could have discount next time I ordered however I would never order from here again or recommend anyone else to get food from here. Was told the manager would call me and never heard back. Terrible customer service and disgusting food don’t ever buy from here!!!
Holly F . 2018-06-10
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Excellent food and great service. Would recommend to all. They do really good food. I my favourite in hasting
Kalsang's R . 2018-04-11
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My new favourite Chinese takeaway. It might not look much from the outside, but don't be fooled. They do tasty food, delivered speedily and the service is excellent. Keep it Nice.
Jon K . 2018-04-09
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Inedible, made me sick. They refused to give me a refund because I tasted the food... how am I supposed to know the food is of quality unless I taste it? £21 out of pocket and a waste of food, very rude manager. Avoid!
Zoë deP . 2018-03-14
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Worst Chinese food ever. Incinerated Duck, watery hoisin, tasteless chow mein. Do not waste your money on this terrible takeaway food
Liz Phillips . 2018-03-12
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Waited over an hour for the food to be delivered, only to get a text saying the food is on its way.. only then to wait a half hour more. It finally arrived after an hour and a half. The food was cold, and without our ordered drinks!
terence G . 2018-02-27
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My go-to place. Their food is great but their dumplings are amaaaazing. The owners are super friendly and even delivered my food across the road one time when I was too sick to collect it. I highly recommend this take-away
Nicky B . 2018-01-03
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Just ordered from this place, no flavour at all and had to eat it dry as the sauces were runny and had no taste, rest of food was terrible other than the chips. Dont waste your money here.
Emz . 2017-11-05
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The worst Chinese we have ever had, that of it was Chinese. We won't be going back there. I wish gone else where, consider how much it cost for we had. I only hope we r ok after eaten half or shall I say a taster of it the name Nice please don't believe it it was far from nice.
natalie phillips . 2017-10-21
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Food is horrible, arrived late and cold the curry tastes like water
Stephanie Johnson . 2017-08-08
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The food is great and excellent value for money. It arrives quickly and staff are very friendly.
Alex . 2017-06-13
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Me gusta la comida, y rara vez encontrar nada tan malo en escribir una reseña.' 'terrible . .
Annelisa C . 2017-06-05
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Rice is like a whole pot of salt was put in it really unhappy will not be coming back!!!!
Lesley Barker . 2017-05-27
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The worse food I had ever, banana fritter and pineapple fritter didn't had any syrup and the food was testing old.
Lavinia Axinte . 2017-05-27
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Really good place. Great tastes, great service. Check it out.
Nick Gray . 2017-05-26
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Id ordered just before they had close and still got it delivered, the lady was very kind. And the food was hot and tasty.
Callum Dales . 2017-04-26
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Just learned this has changed hands after ordering what I will only call really not nice don't waste your money on this place you'll only have to order again from elsewhere
NEil Hurley . 2017-01-17
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The delivery took ages to arrive, the food was average at best and I'm 99% sure it made me ill. Wouldn't recommend. Sorry.
Michael P . 2017-01-16
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Placed an order an hour and twenty minutes ago. When I rang to complain they said it would be another fifteen minutes. Order cancelled! Very hungry very pissed off!
Malcolm Jacobs . 2016-10-29
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Always superb quality, very tasty and reasonable prices. The best we've found in Hastings and St Leonards on Sea
Pete Fairless . 2016-10-23
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I had the Nice special Chow mein which I've had before and had been very good. This time the chicken was very chewy suggesting it's not freshly cooked. Much smaller portion than before. Only 2 king prawns. Disappointed. Will look for another take away.
Malcolm J . 2016-05-26
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Been here a few times now takeaway and sitting in Nice food and lovely service would recommend and continue to eat here 👌
Clare M . 2016-03-16
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First time visiting this local takeaway and will def use again - staff were polite and cheerful, food was good/tasty and prices were very reasonable.
Mark W . 2016-02-06
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The best chimes take away in St Leonards or Hastings by far , can be seen by the constant que for Orders and bikes and cars coming and going , reasonable food large portions and good value for money
Mark Adams . 2015-11-07
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Éste tiene un certificado de higiene 5 estrellas del Consejo local.
badmintontim . 2014-11-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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121 Opinions
We were convinced the order wouldn't arrive. It was two hours late. We got onto uber eats after it being an hour late and spoke with them for an hour, thankfully they cancelled it for us. But the delivery arrived a few minutes before they cancelled. The food was microwaved. We reckon they forgot about our order and when we called they realised and reheated it. And now we have the uber driver standing outside our house because she obviously thinks we've said it hasn't arrived for a refund. Sorry. But the restaurant did this, when we called they said 10 mins away. All a bit weird. Now we have an uber stalker. I don't blame the driver, they work hard in awful weather etc, but it was only fair we were refunded. Terrible experience. Microwaved food.
99 Opinions
I ordered a duck dish which I couldn’t find any duck in my dish maybe one or two pieces the rest was only duck skin. And king prawn rise which wasn’t good at all, rice was very chewy and only few peas. I feel like I’ve been rubbed from this place. Avoid Avoid this take away
178 Opinions
Unfortunately the reviews are right - food was bad especially the chow mien.. the beef chilli was almost inedible.. only thing that was okay was chicken balls. Absolute waste of money. Although delivery time wasn’t too bad.
1959 Opinions
Food was great, but so little of it! For almost £40 quid,we are still hungry!