Newcastle International Airport (NCL) in Newcastle upon Tyne

Great airport, easy for parking and security check is always fast. The only negative is the ridiculous fee charged for drop and pick up.

Great Airport Easy Good To See The Planes

Not bad at all. Easy connections to the city on the metro, and easy to pass through security. These smaller regional airports are improving a lot and mean a lot less walking than Heathrow and Manchester. Just needs the internal decor updating for the 21st century.

This is a small but excellent airport. Car hire is very close to terminal, or Metro is only £4.50 to centre of Newcastle and takes about 25 mins, it has to be one of the cheapest airport transfers to a city centre in the world. Superb.

Arrived from an international flight and got through customs faster than I can ever remember. The new chip reading equipment they have speeds things up tremendously.

Very average airport Small and lack of restaurant/shop offerings Limited flight options Quite dirty also, especially towards far end of the bar/restaurant areas.

Easy place to navigate, lovely and clean and so accessible with the Metro, absolute dream getting to the city Centre. Oh and such lovely people working there.

Nice and clean everything moved very smoothly much better than the Spanish airports

Airport easily accessible and fairly quick to go through security

Can you now take 2lt through Security we did April & May then it was stopped. Just wondering if it is back up and running.

Very pleasant airport, many things put in place for the comfort of travelers, very very friendly and smiling staff, customs clearance is super fast thanks to their new machines

Arrived from Dubai on a full aircraft, took over 30 mins to get through passport control with a UK passport. Non UK arrivals breeze through much faster. Automated desks take forever to scan the passport. Needs at least 15 desks not 5. Avoid this airport when travelling from overseas if on a UK passport..

Super efficient, nice new scanners so no need to unpack hand luggage at security.

Really good airport and I mean it! First of all, I came on a Friday night and had no queues at all! The security took less than 5 minutes and the duty free was large! And best of all, before the boarding gates were two massage chairs, £1 for 5 minutes! Went twice because I arrived at the airport early. And there are a lot of seating areas and places to charge any devices. My easyJet flight was going to depart at 21:15 but departed at 21:40 which isn’t really the airport’s fault though. Doesn’t matter either way because of how nice it was! Also, great link with the metro!

Why go anywhere else. Really good value, convenient and no queues, our choice every time.

Pleasant, staff helpful, clean, easy access. well organised.

Totally unacceptable for the price of drop-off and pick-up. £5 for not even a couple of minutes is ridiculous, especially for a smalle size of airport. Surely they can at least reconsider lowering the charges in the low season.

Nice regional airport with decent facilities and a reasonable selection of destinations. Recommend the meet and greet parking - very convenient.

Picked friends up from the pick up in car park in and out in 5 mins

Easy access/drop off n pick ups

Nice airport, Clean & tidy, nice lounge once you get through security etc.

Decent airport but be careful if just picking someone up the dropoff at the front is a fortune , head to Short Stay 2 where you get 15 minutes free, stay in the left lane when entering the airport and head for the long stay parks , the short stay 2 turning is just before the barriers to the long stay , you need to slip off to the right into the car park

Had a great experience at this airport. All staff are friendly. As you walk in the front doors, all the airline baggage areas are in front of you, so it's easy. Plenty of toilets were clean and tidy. Security was easy I visited in a quiet period but the fact theu have the new scanners which means no bagging of liquids and all that hassle made it so much easier to get my ten litres of perfume through. The waiting areas were clean and tidy with not too badly priced areas to eat.

I like it because it’s small and not complicated.

People love a moan don't like the airport then don't use it stop complaining all airports are expensive

It's is small but quite well managed airport. Decent as well. Could still improve on cleanliness. Most importantly I have one question what is the point in starting boardings when you already know the take off is delayed due to bad weather in Amsterdam and bird near the runway of new castle. Could be better to do all that first and then start boarding.

🐾This stuff right here's... ,, 🔥💯

This airport disgusts me. And I will do everything I can to avoid it, including the hotel (Hilton) It is a money grabbing disgrace. Any excuse to fine you for pick up and drop off in order to collect their new charge of £5. I picked up my pilot at the gates of the Hilton, I was fined £60 for this even though I had a vehicle issue and we were responding to power outages after the storm. No empathy, no nothing. Just fines to the max if they can. Newcastle airport parking is a joke, the airport inside sucks and they have spent a ton of money installing cameras just to try and catch people out. Including at the adjoining petrol station. Whole place is a joke, ill not be coming back and using any resources I can to avoid, can’t even get there on the metro without an increased toll Whomever runs this shambles wants to be ashamed! Avoid it!

10 minute drop off is now £5, gone up from £4. Could not see any signs to notify of this increase before payment. I brought 4 coins and was going to pay the rest on contactless but apparently you cannot do part payment via different methods. Pressed the help button on the machine but then had to wait about 5 or 6 minutes to speak to someone who then asked if I could go and get £1 from my parents who I'd just dropped off in the airport. Wow. Value for money - zero. Customer service - zero.

One of the biggest and most blatant rip- offs you are ever going to come across in your entire life. Everything from the second you arrive and are confronted with an extortionate £5 just to get dropped off by car or taxi and then the ludicrous prices in the departure lounge for food, drink, snacks etc. A litre of bottled water for instance costs more than you would pay outside for a litre of petrol. But no one cares and as long as passengers continue to allow themselves to be blatantly robbed in this way then nothing will change

Staff are extremely rude! Poor customer service. Made my first time experience with Newcastle airport awful. No welcome no smiles just hostile attitudes. Absolute disgrace

Airport staff are a rude and sharp

Great security super fast but feels like the world’s most expensive parking.

Airport itself is fine, but road signage is terrible. No signs for hire-car drop off until you are almost there, and no way back if you accidentally exit roundabout leading to drop-off area (that’ll be £5 thankyou very much). All accompanied by aggressive notices warning of £100 fine if you stop to try to work out which way you should be going. All in all an unpleasant, stressful, and expensive experience (until you make it into the terminal).

They left my suitcase in Amsterdam and the next day I went to the airport to look for it and José from KLM looked for my suitcase and brought it to me. He was great with me, a ten as a person.

Just eaten a deliciously cooked breakfast at Quaystone bar and kitchen, Newcastle Airport. Thanks John I don’t usually expect food of that standard at an airport (it’s usually pre-prepared and microwaved).

Quiet airport. Good service and fast through security and luggage reclaim

Easy confident airport just outside the city. Needs alot of modernization as the traffic numbers have vastly out grown the terminal airside facilities.

I was flying in so did not spend a lot of time today. Luggage was fast and the exit process quick. Restrooms were very clean and I really appreciated the "no service charge" atm by the baggage claim area. Signage was solid getting from gate to baggage claim

No problems, checked in straight, through security bag check. Only downside, slightly expensive for food and drink when through duty free

Easy to navigate, clean, and plenty of shops for last minute items.

Bags checked and through security all in under 10 minutes! Best airport by miles!

After getting off the plane, there are quite a few steps to climb down with your hand baggage. There is no lift or escalator. It is a narrow and cramped staircase. After the stairs there is an escalator to the immigration area and everything is fine and well organised. Newcastle is a small and excellent airport except for those stairs at arrival.

Top quality from Check in to Boarding. Newest x-ray machines so no need to take liquids, laptop, etc of your cabin bag. On the top of that friendly and professional staff.

It's a small international airport, with only a cafe and a convenience store in the lobby before boarding. However, after checking in, there are many gift shops and high-quality restaurants in the large hall, where you can enjoy authentic fish and chips and draft beer to your heart's content.

Further increases in parking and drop off costs. Then red marking areas further around the airport. Considering Newcastle is a completely mediocre airport, it's utterly pathetic they would do this, it's racketeering.

Totally inept ground operation in the face of a relatively moderate snowfall. Unbelievable. Need some lessons from airports elsewhere.

12 years ago - Travelled from/to there - Clean and organised airport.

There is no place to rest at the airport

Airport and found the facilities to be top-notch, with modern security measures that make the process much smoother—no need to remove items from your bags, which is a big plus. The newly opened lounge is a standout feature, boasting a sleek design and highly trained staff who provide exceptional service. However, during peak holiday periods, the airport was noticeably understaffed. High winds caused delays, which led to some disorganization. Many passengers, myself included, were left unsure of the procedures or where to go due to a lack of clear instructions. Parking is another area where the airport could improve. The fees for parking directly outside the entrance are steep, and the layout feels more business-focused than user-friendly. A reconfiguration to make short-term parking more accessible and reasonably priced would better meet the needs of travelers. Overall, Newcastle International Airport has a lot to offer, but addressing these minor issues could elevate the experience even further.

It's really easy to navigate. The new scanners are great and really speed the security process up without if feeling compromised. Once you are through, there is a good selection of shops and bars. As with all airports, the prices are ridiculous, but they are there if you want them.

really improved never any stress through check in or security check oils be nice to see some more seating in departures

Paid £16 for 1 pint of Morretti and a bacon Sarnie not at all value for money at all

Clean tidy. Staff pleasant and friendly. Expensive for everything. Sometimes it pays to take your own food. Lot places didn't open straight away and some didn't open, staff shortages. Quick and easy to get your luggage through and pretty quick going through passport control and straight on to plane, no problems on this visit. Happy to return.

Overall, a fairly manageable airport. However, I find the “forced passage” through the duty-free area very unnecessary. After that there is a lot of commercial space until at some point you have to walk “downstairs” to all the gates. By the way, there is a lounge there that wasn't signposted anywhere else. The gate information was given 30 minutes before flight departure, which can be perceived as very tight. When you arrive, you should not change euros at the airport. Do this in the city center to save costs or get a better rate. Unfortunately, when we arrived, the metro had a defect and was therefore unusable. We then had to take the bus to the city center. We only found out about the unsigned stop from an employee on site.

Decent airport for it's size. Parking is expensive.

Clean, organized, and super friendly! Even Customs and Border control.

Great airport with Greggs, but only on landside😩 ,3 hotels on site of various standards

Always great to get back to Newcastle and the airport is always quick and efficient and very clean

Beyond the language difficulties...everything is great

Newcastle international airport

My bag was delayed and put on the flight after mine. But for some reason Newcastle Airport has taken forever to do anything. The bag has been with them for 4+ hours and they have all the details to deliver, but can’t get hold of anyone to get an update. Their international flights aren’t that busy. Makes for a lousy start for a holiday in Newcastle

I'm sorry, staff and everyone I encountered were wonderful, however, charging someone £22 to park for little over an hour is just ridiculous. £22 An HOUR! We were delayed as baggage issues were reported. Time was spent making sure our bags were not there. £22...

Easy to park, plenty of spaces, reasonable parking charge for an airport.

Very modern. You don't have to take off your shoes to catch the plane.

What a brilliant airport. After the nightmare that Manchester has become in recent years, Newcastle is a refreshing reminder of how airports should be. Everything is convenient (admittedly there aren't the size constraints that Manchester has), car drop-off is easy, access to the city is simple, the staff are friendly and helpful, and there's still a lounge which turned out to be one of the best I've ever visited. I'll use this airport again, it's even worth doing a bit of extra driving if you're choosing between here and Manchester.

Lovely little airport without the big queues that you get at a lot of other airports. Free parking for 15 mins if you use short stay 2.

Pre booked for week £82, On leaving would not accept my ticket, could not leave until l paid extra £290. Contacted parking office next day who said when l arrived the number plate recognition had read my reg wrong so did not recognise my booking. £290 refunded but not a good experience at almost 10pm in wind,rain and dark.

Easy to navigate. Good-sized duty free. Friendly staff. Easy to get straight onto the Metro from within the airport.

No fuss and small enough to find everything you need to

Clean ,tidy , plenty security staff. Time of within by 01/10/24 all liquids are to be in containers no more than 100ml. Leave all liquids in your cabin bags handbags etc Also leave all electrical equipment in bags . Leave your shoes on too. So much easier now and faster .

Taxi system needs refining especially on wet days. Over complicated.

Airport itself is fine . But the luggage return is poor,slow. Lounge is fine.

This airport has had a lot of investment and reorganisation over the past few years and the improvements show. There is now an acceptable amount of seating in the departures waiting area, the security was thorough, up to date technology helps the flow of identity and security checks, and the shabby areas have been dealt with. I've taken off a star because it's so expensive to do a quick drop off/pick up unless you know how to get round to the short stay car park and are alert enough to see which of the gates is the short stay one. (It's an expensive mistake if you drive to the wrong barrier after taking the left turn). It also took quite a while to check in to the BA flight to the USA, partly because of people having problems with their luggage weight - why do airports not provide weighing machines for free at the entrance, to help speed up check-ins?

Quick, efficient and friendly. The new bar/reataurant is amazing

It is a nice airport, with everything you need. The only complaint I have is the parking charges to drop off or free short stay are nothing but a money grab. Even the metro is more expensive to go one more zone {and the airport is the only station in that zone). So £4 to be dropped off at the front or £8 if over 15 mins. What service did I get for that? The privilege of driving through APR cameras? Profiteering...

The service at this airport is very efficient compared to other airports I have been to in Great Britain. I must not fail to notice that the parking lot where I left my car for a week was not cleared of leaves and it was slippery there when we returned from vacation. I'm taking away four stars! I must also note that when walking with a heavy suitcase on wheels at three in the morning, it is impossible to avoid the puddles, which are huge. Very poor infrastructure compared to foreign... In the UK no one cares about quality. All you have to do is go abroad to see that people in the UK are lazy and, even though they are better paid than elsewhere, they do their job worse than you can imagine. Poor and shameful!

Terrible! I flew out of Newcastle earlier in the week and saw a post saying they won ‘Airport of the Year’ for 2nd consecutive year.. I was on a flight from Amsterdam - Newcastle at 10pm yesterday. There was a slight delay (30 mins) because they had to de-ice the plane after snow. Everyone was sat in the plane ready for take off which the pilot said should be in 15 minutes. He came back less than 5 minutes later saying Newcastle Airport said they’re closing and the flight has to be cancelled. There was approx 200 passengers in the flight which were all left stranded. Bear in mind the flight time was only 45 minutes. I understand that the airport has to take care of the staff. What about the 200 odd passengers that were left scrambling to find hotels and alternative passage (none) and can’t get home to their families?!?! I had friends flying to Leeds and Manchester the same night and they all got home safely. SHAME. Doesn’t deserve the Airport of the Year award in my books. 👎🏻👎🏻👎🏻👎🏻

Priority luggage arriving last....

Efficient airport, fast security. A pleasant start to travels. Just make sure you get picked up / dropped off at the (15 minute) free drop-off at the Short Stay 2 car park

Easy through security nice and bright airline lounge good choice of food and drinks.

Busy but not as huge as Heathrow and friendly staff

Clean, tidy and straight through security. Getting better all the time.

Arrivals. Very few flights in. For a change Border force had officers at passport check desks. For an international airport there are only 5 old electronic passport machines and one was not working as usual. They seriously need to have more machines I'm sure the name is Newcastle International Airport that suggests great service on arrival not just in departures.

The staff are all really friendly and it is spotlessly clean. The Metro is connected to the airport building. Car parking drop off and short stay is overpriced. The Airport taxis are run as a monopoly and prices reflect that. The airport is a cash generating machine for the local authorities. Security can be fast and efficient. In other words the passenger facing side is great but there’s too much emphasis on depriving you of your money at every available opportunity. Many arrivals and departures involve walking across the tarmac.

Good airport easy to get to by metro and a nice duty free passport control so much quicker than it used to be

I got to Newcastle airport at 5.45pm on Tuesday. Most of the retail outlets and restaurants airside were already closed. I thought that was quite early considering there were still 6 flights departing that evening. The bar, Boots, WHSmith and duty free were still open. Lots of seating areas were closed off while they were cleaning the floor. I would have thought they could do that at night. Anyway, at least security and boarding were very quick.

Absolutely brilliant very friendly staff 👏

We got straight through and didn't have to wait long for cases.

With the new scanners their is very little delay going through customs. Making journeys more pleasent.

It's a great airport but marked a point down for charging £2 to pick someone up. It should be part of the flight package. My daughter has 4 children all under 7, so its not straightforward to get them safely seated without some barrier blocking your way while you fumble through for cash!! Holiday paid Seats paid Food on board paid More than 10kg paid £40 both ways Pay to get out of the barrier Ermmmm, cheap holiday Easy Jet charged my daughter £50 extra as her bag was slightly over, but she still had to put it above. Jet2 is much more accommodating. I always try my best to book the latter, but in her case, it has no option to Bristol from Newcastle

Quiet airport, very quickly through immigration, bag reclaim and customs, parking close to terminal and transport to/from regular a bit pricey though. Would use airport again.

Small but convenient with domestic and international flights

Airport is clean. I'd suggest walking there - and for the love of god, don't ask anyone to pick you up on your return. Despicable parking charges.

I love this airport as so easy to get to. Never wait long to check in bags and very quick getting through security, even more so now with new scanners installed.

Some more seats would be welcome

flight was delayed coming in the had to wait over an hour at the luggage belt some got cases then it stopped and said closed loads of us had to wait over an hour

I love planes and I go plane spotting because it’s my local and the airport it’s small but mighty people are nice the service was good and it feels like home.

45 minute wait at baggage reclaim without any explanation as to the delay. not good enough. Informed people are happy people, communicate more effectively in future

Passport control is very slow not enough scanners try looking at Palma airport for a few tips!! Or even alicante which is much faster