Based on 465 opinions finded in 1 websites
Based on 465 opinions finded in 1 websites
Nº 256 in 398 in Monmouthshire
Nº 62 of 108 British in Monmouthshire
Opinions
Had a lovely Sunday lunch here, the beef was absolutely gorgeous, the pear pudding was delicious,.and the lady who looked after us was so welcoming and friendly, she was wonderful. The views today were beautiful, a very pretty autumn setting.
Mandy P . 2024-11-03
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What an incredible experience we've had during our first visit here! We just couldn’t leave without sharing our thoughts before we head back to Kent tomorrow. This place is truly a hidden gem! My wife and I arrived yesterday to celebrate a special family occasion, and from the moment we stepped through the door, we were greeted with the warmest welcome from Alison. It set the tone for an unforgettable stay. Last night, we indulged in a three-course meal at the restaurant, and let me tell you, it was nothing short of five-star excellence. As someone who works in London, I can confidently say that the quality of food and service here rivals some of the best 5-star restaurants & hotels in the city. The staff here are nothing short of amazing—a true testament to their professionalism and to Newbridge on Usk. Hats off to the entire team for their hard work! We can’t wait to return for another memorable experience! 😁
Lee H . 2024-10-27
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Our time at Newbridge on Usk was perfect, if not fleeting. We had the most wonderful dinner to celebrate my graduation with impeccable service from Luke who knew his stuff about the menu. The room was wonderful, beautifully designed, lovely shower, great hair drier!! I never usually have a good night sleep in hotels but the bed was so comfortable that I had the most restful night’s sleep in a very long time. My only regret is that we had to leave so quickly but we will certainly be back! Diolch
Luke B . 2024-10-21
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Very disappointed on two fronts. Firstly the food is way way over priced and does not reflect the cost. I had a steak which came with .. and this is a first .. raw kale. Yes, raw kale, that well known accompaniment for beef. There were a few chips and that was it. £34 for that lot was absolutely taking the mick. My wife had cod which to be fair was pretty good. We had a Chenin Blanc from the ridiculously overpriced wine list which was £39 and probably the worst Chenin we’ve ever had. When the waitress asked how everything was I was about to launch into a tirade about the Kale. But my wife said “fine” and she was gone. When the bill came Helen added a tip of £15 even though we were not that happy. But it’s not the staffs fault. When my bill was emailed to me this had mysteriously increased to £27.31 so I suspect a mandatory service charge has been added as well. I messaged the hotel to query but of course never heard back. They have messaged me asking for a review though, so here it is. The room we stayed in was fine. Breakfast is a cold buffet which we hadn’t realised nor had another couple.
citizenfish . 2024-10-13
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I really wanted to love this place but was very disappointed. Room was decent, dinner was underwhelming (it’s not difficult to get roast potatoes right) and if you want a proper English breakfast you have to drive to the Celtic manor!!! Won’t be going back
Dave W . 2024-10-11
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We tried this restaurant today during our Celtic manor resort stay and I'm glad we did. Alison warmly welcomed my family (2 adults and 2 kids) and she was able to guide us with food options. Food was really lovely and tasted good too. Good portions too esp the sea food platter. Will visit again if I'm in the area.
eyewatch . 2024-08-31
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A high standard of food in a great setting. I had the steak which was flavoursome and cooked perfectly. Highly recommended
Dame2007 . 2024-08-25
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Stayed here as a 25th anniversary gift for myself and my husband. The room was really nice. Staff very friendly. We had the set meal. The fish and chips was to die for. Continental breakfast really nice. I would highly reccomend.
Christine thomas . 2024-08-20
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Beautiful place for a drink - view of the river usk and outdoor seating area. We only had time for a drink and wish we stayed for dinner
SikhFamily . 2024-08-03
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Rooms have been updated, with a Dyson fan and hairdryer, coffee machine . Still very dated looking rooms. Pillows were awful flat as pancakes felt like declared bean bags. We stayed in the room called the “peaceful perch” well far from it. Heavy rain ☔️ that night … the guttering was blocked … it was constantly dripping directly in front of the door to the room into the plastic drain . … hence no sleep for me all night … very dissapointing stay
diolchynfawr . 2024-07-09
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Gorgeous Sunday lunch, the most amazing vegan celeriac dish. Staff were friendly but service a little slow. Beautiful location.
Kathryn B . 2024-05-07
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This is a culinary oasis in the middle of farms. We stayed the night and had a great 3 course dinner. To that we added the seafood sampler - oh my God. It was absolutely fantastic with 7 types of seafood. My favorite was the pickled herring, but the mussels were good too. The sampler has enough food for 4 if you add a dessert at the end. Staff was great.
KB9MNN . 2024-04-25
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We stayed here for my parent’s birthday and we also had a meal. It was 5/5. Service was amazing and food was top notch. Alison was working her socks off, she didn’t stop. She was always happy to help, talkative and smiley. We had ox cheek stater and lamb main. This was lovely! Would definitely recommend. Wine was also amazing. Room was gorgeous! Really relaxing and lush decor. Lovely Dyson hairdryer and coffee machine. Would definitely stay again!
Emily T . 2024-04-12
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Met here this evening for a meal with friends. Lovely table in the window overlooking the river. Service was good. Food was very mediocre. Chose from the table d’hote menu 3 courses for £32. Starters were ok - risotto was very good. Prawn cocktail was ok but a lot of pepper which is not to everyone’s taste. Onion soup was very thick because of the cheese melted over the croutons. Whitebait was good. Mains were ok but celeriac was served without any accompaniments which made it a very small meal. Luckily others had chips and potato skins to share. Fish and chips were just ok. Desserts were again just ok. Sticky toffee pudding seemed like a slice of cake without any toffee sauce but a small pot of custard. Generally an average meal which surprised us given the type of establishment it is.
Al’n’Al . 2024-04-04
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Visited here yesterday with my partner, and everything was absolutely amazing. We were served by Rhys and he was very informative, polite and made us feel very welcome. Food was delicious. I had the French onion soup and my partner had the risotto both had the beef roast. I’m not really an onions person but it was very tasty. The atmosphere was relaxed and will definitely return in the future.
Zoelb411 . 2024-03-25
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We had Sunday lunch, service I must say was good, but the starter was poor, main course okay but as a Sunday lunch was not anything great, the desert was awful, suppose to be apple tart with ice cream, bought pastry shell you could not eat and cheap ice cream it was terrible nothing like described on the menu, they need a pastry chef, A average Sunday lunch for the money a lot better Sunday lunch’s about. Also as a wine buff I can say the wine list prices were off the scale, charging 5 star hotel prices for average wine
klouie1 . 2024-03-20
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Excellent food. A good mix of dishes available and beautifully cooked and presented. Drinks took a longer time to arrive than I would expect so not sure how they cope when busy!
Beer_swiller_12 . 2024-03-16
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Heard a lot of good comments, so went for an overnight stay. Our allocated room, (The Happy Heron) was tastefully decorated and warm. (Really appreciated after a rather wet and dismal journey!) The bathroom is well appointed, but there was a layer of dust on the cross-piece on the rear of the bathroom door, and the bath seemed to have a powdery coating. Comfortable bed and quality bedding. Tea/coffee/ chocolate and a coffee machine, which unfortunately had no instructions on how to use. And so to dinner. My wife ordered the chicken breast and I the hake and chips. My wife's meal was really good but alas, my hake was small, chewy and covered in a batter that disintegrated as soon as you put a knife to it, sending shrapnel over the table. My wife's dessert of an individual apple pie was baked so hard, she had to have a knife as well as her spoon to break into it! My sticky toffee pudding was good. The staff, especially Alison, were really helpful, and Stuart quickly dealt with our departure in the morning. For the money, not really good value, having stayed at various hotels that offer better value.
Ceiberboy . 2024-02-23
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Birthday celebration for wife and daughter. Wife’s Hake was tough and hard, my 28 day aged steak was quite tough and rubbery and the Hasselback potato was dry and difficult to eat. This establishment is meant to be top table stuff, my daughter said she’d have rather gone to the Harvester. To be clear, we had just two glasses of wine; one each for my wife and I, so the bulk of costs were on the food. In fairness we did not complain at the time as both of our children would have found it very uncomfortable and spoiled the evening - having a replacement would have taken time and interfered with an important family milestone Why on earth is so difficult to get this relatively straight forward order wrong - I expect the steak to be well sourced, where they got this cut of beef I’ve no idea. Not at all worth well over £200 for the four of us.
Sian J . 2024-02-09
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Have stayed at this boutique hotel for last 7 years with our friends for annual Christmas break except for 2 year break with covid when hotel was closed This annual Christmas visit for weekend with friends was lovely but restaurant disappointing with limited menu choice Menu so limited not worthy of 5 stars restaurant more 3/4 star No cooked breakfast first time in all our visits only continental available!!! No chef on to cook it Rooms very nice warm and welcoming. Very clean coffee/tea in room We sadly wont be booking this hotel again which is disappointing ! there were just to many corners cut to save money Daniel our waiter was exceptionally helpful
Departure318649 . 2023-12-03
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We expected high standards when we booked to have lunch at the Newbridge Inn. We were happy with the service, but disappointed by the main course food. The starters (onion soup and whitebait) were good. For the main course my wife ordered the glazed duck breast which was presented as two pieces of duck just plonked on the plate with a small patty of roast beetroot and black pudding. A side dish of vegetables was provided, which contained a high proportion of kale. The duck was too rare and really unappetising to look at. One piece cooked properly would have been sufficient. The taste was OK but we have had better, many times. I chose the duet of Welsh lamb. Two pieces of lamb arrived, one decently cooked and one too rare. one piece was sitting on a small pile of confit potato and turnip. When I asked whether vegetables were provided I was told that they didn't come with the lamb dish. I could have ordered side dishes but at £4.20 each on top of already high prices I chose not to do so. Desserts were fine - nothing special. We had white wine - probably the cheapest on the wine list, but for £32 a bottle (from memory) way overpriced. Of course we could have complained, but doing so creates a difficult situation and delays the meal if one customer has to wait for a replacement. Anyway, it should not be necessary to have to return food in an establishment of this quality. This was a really disappointing experience for a restaurant which apparently has a good reputation.
Chris H . 2023-11-16
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This lovely boutique hotel (only 6 rooms) was fantastic. The room was lovely, the bathroom toasty and warm and the food in the restaurant was second to none! The staff care about the guests and the food - which shows! We stayed 2 nights and had breakfast and dinner both days. The continental breakfast was perfect!
nicvn872 . 2023-11-09
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Lovely boutique hotel. Rooms, staff and food really good. Special mention for Marius and Sarah, very helpful during our stay. Hope to return one day.
Andrew C . 2023-10-22
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We stayed overnight in this beautiful spot overlooking the River Usk. The gastro pub/restaurant and the rooms nearby in a separate annex have been tastefully refurbished to a high standard - you can choose your preferred room from the details provided on the website. The food was very good and, even though the breakfast was continental, there was a wide selection. However, the best feature was the super friendly staff.
Roger C . 2023-10-21
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Visited Newbridge on Usk for a Sunday lunch. Myself and my partner visited around 2.30 and were greeted by lovely staff members who took us to our table which was a lovely window seat. We had a trout terrine and ox tongue for starter and both had the Welsh beef with an array of vegetables for main. For desert we had a chocolate mousse and cherry clafoutis, all the food was absolutely delicious and faultless. The service was friendly, personable and we didn't feel rushed. Also, an added bonus was the live singer with a guitar performing for background music.
Wanderer55088886562 . 2023-10-08
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Booked a short break to meet up with friends. Had Superior room but sadly the shower when used flooded the whole bathroom. Excellent service but prices high & small servings at dinner. Breakfast choice could have been better. If staying at the Celtic Manor itself perhaps justified but you are paying 5 star prices for 3/4 star accomadarion.
Orville T . 2023-10-02
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Beware about booking with this crowd . We made a last minute booking with them . With a comment asking if it was dog friendly . They replied without a forwarding number ( not dog friendly)and you couldn’t get hold of anyone . Booked again and asked them to cancel all booking as this was the only way to contact them . Both bookings snd cancellation were made within 10min. They then charged us £240. Small print says you will be charged £80 if you cancel 24hr before booking . We booked and cancelled in 10min. Nobody replies to phone calls . Felt scammed snd not very helpful. Can’t comment on the food but can comment on customer service, shocking .
rayc564 . 2023-09-29
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From the moment we walked through the door and was greeted with a warm Welsh welcome by Alison( operational manager) to the gastronomical delight of the food this is an establishment well worth visiting Alison and her team worked well to ensure that our dinning experience was second to none The menu was explained to us when necessary and food was delicious Altogether a relaxed evening in a fabulous atmosphere Definitely recommend
Malcolm B . 2023-09-05
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Absolutely gorgeous place to eat and stay! We are so happy that we booked here as a one night getaway ! It was luxurious! The room was stunning with dyson fan dyson hairdryer and a beautiful freestanding bath ! We had a great time x x
231sianj . 2023-09-01
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Excellent service. Not rushed in any way with a very pleasant atmosphere. First class food and drink. Will certainly visit again.
ChrisB10246 . 2023-08-13
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We paid for, and expected, a bit of luxury. However: the bedrooms are noisily and unromantically all in the car park with views of the car park and tall hedges. Breakfast was wildly understaffed, and sadly minimal Continental: cheap fruit salad; no strawberries, raspberries, blueberries; no granola, muesli, porridge, nuts, seeds or dried fruit; no capers, tomatoes, lettuce, lemon slices etc to go with smoked salmon or cured meat; no eggs; my cappuccino was flat milky weak coffee; the pastries however were fresh and delicious. The lovely bridge and river are not visible from the dining room, just heavy lorries thundering very close. Dinner was overpriced and over salted; the cheese was accompanied by dull chutney and no fruit; the cheese itself, though minimal, was excellent.
GillieEJB . 2023-06-27
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What a stunning location in glorious Welsh countryside. We opted to sit outside on the terrace. It was a hot day and luckily we managed to bag a table in the shade. I had the crumbed whitebait and shared tomato salad, fennel salad, bread and fries with my friend. Our waitress was chatty and charming. Our food arrived without delay and was simply delicious. My friend enjoyed her carpaccio of beef. The menu is small. I would have liked to see more vegetables on offer, particularly salads at this time of year. However thhis would be a great place for a romantic meal. I'll be back...
Silvergirl735764 . 2023-06-18
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We hadn’t been here for a while but it was a beautiful day and we had heard there was a new chef. Warmly welcomed, had 2 starters and 1 x Sunday lunch and 1 x Hake. Dishes were fine, but we have had better. However the setting and service were great and we would come back to try the main menu
Sharon E . 2023-06-05
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Beautiful setting on a lovely summer Sunday - we had booked which is probably advisable so knew it was going to be a bit pricey - I think it works out to about £34 for 3 courses , ( Drinks obviously extra) But, the food was truly memorable - I had venison whilst the other family members started on pigeon followed by beef. Some vegetables are served in side dishes - presentation could really be improved there and my starter definitely stated “scallops” on the menu , but, it appeared as a solitary scallop in a lobster bisque - a little disappointing . The desserts were outstanding - plum tarte tatin with vanilla ice cream - superb ! Service was good and there was musical entertainment in the form of a guitarist . He was really good - eclectic style - but, sorry, a bit too loud and this impacted upon our table conversation - a pity . A special lunch out !
MargaretPonthir . 2023-05-28
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As someone who has worked in management within the hospitality industry for over a decade, I'm somewhat "damaged". I am unable to go out for a meal without picking up on anything and everything that could be improved on. I therefore don't usually leave a...
zandral2015 . 2023-04-16
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We attempted to book as there appeared to be a slot when the restaurant was open In the end reservations at the Celtic Manor booked a table but we then received a cancellation message. The Celtic Manor staff were totally bemused as to the situation....
adrianlG442BL . 2022-06-26
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My husband and I celebrated my birthday here on June 11th the service was outstanding and the food was delicious. Thank you so much for the birthday card and the free glasses of bubbly. Pam Jakeway
pamelajakeway . 2022-06-12
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Poor standard with cod dish half cooked and swimming in sauce and smoked trout with no smoke then a £23 Service charge for four guests
chrismC956MQ . 2022-05-29
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Four of us arrived for a pre-booked table for lunch, we were happy to sit on the very sunny terrace with expansive views of the river below and the surrounding countryside. The staff and food were excellent.
JeffB313 . 2022-05-16
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It's been closed for a while but reopen now. Worth the travel- quiet place overlooking the river Usk. I think it's still owned by the Celtic Manor (not sure) and is professionally run with high quality food and service in mind. The down side- expensive...
Coastal42054167740 . 2022-05-03
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We were staying at the Celtic Manor. As the restaurants there were fully booked we went along with the suggestion of this pub. The waitress thought it was funny to comment on how much we ordered and the size of the meals. Said that she...
SAL0-SAL . 2022-05-02
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This was always a go to place, expensive but great quality. Our visit at the end of March was awful. The hotel and restaurant has been closed for the last 2 years for refurbishment and is part of the high quality Celtic Manor, where we...
699adrian . 2022-04-05
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Excellent food, ambience and service. Relaxed and enjoyable place on the river Usk. We felt looked after from the moment we arrived. Staff were friendly and went out of their way to give advice on the food and drinks available. The cocktails are amazing and...
Passport50407041876 . 2022-03-19
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return visit to this restaurant which a year or so ago I vowed I would never return too ... but never say never. Despite the current restrictions service was good and very pleasant too. But the food, the main reason not to return was in...
GaryT828 . 2020-10-12
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Efficient staff, good food and brisk service. This is a good place for a family meal or a dinner with friends. A good selection of beers and wines. Service can be a bit businesslike.
Sanjay0123456 . 2020-09-19
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Just starting to find our way out after covid, this is only the second time of eating out. Had a voucher for lunch which was a Christmas gift which date expired in May but on contacting The Celtic Manor found they had extended the life...
GNHEAL . 2020-08-29
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My wife and I have been here several times in the past and have to say today’s meal was very average:-(
mtx7x . 2020-08-25
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I'm sure they have increased their prices since 'eat out to help out', £30 for sirloin steak, £23 for small portion of hake, ridiculous, wudnt have gone there if it hadn't been for eat out to help out. Walnut tree & Hardwick are cheaper &...
Ann W . 2020-08-14
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Lovely location, excellent venue, food and service, would return again to this restaurant. Menu not huge, thank goodness, but varied enough for most people.
BobHols . 2020-03-09
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Always put my clients in the Newbridge and there always extremely happy with the service. The food is also very good.
367christopherrm . 2020-03-07
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Visited just for one nights stay. Our room was situated outside in an annex just yards from the inn. Lovely room with excellent bathroom facilities. Evening meal was cooked to order and was very good, as was breakfast. Staff were very attentive and pleasant. Would like to visit in spring when the weather is warmer as it’s very pretty in that area.
125frances . 2020-03-06
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It says it all in the title. From arrival to departure nothing was an too much or caused an issue. All staff we encountered were so friendly and welcoming. However, Gabriel was one of the most professional restaurant hosts I have ever met. There when required but never intrusive. Apart from the delicious food he was such an asset and crowned a fantastic food experience. He made our family feast an experience. Thank you.
1st-Dreamer_dreams . 2020-03-01
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The food was fabulous. The location excellent and the staff great. We really enjoyed the visit there and will return
346hywelm . 2020-02-28
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First time here in a long time but it was worth the wait! Fabulous lunch, menu a bit different but really enjoyed it, £20 each for a three course midweek treat. Service was spot on, well done Gabriel!
traceypike . 2020-02-27
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We absolutely loved our stay here! My fiance booked us a nights stay for valentines day. Our stay was great but what really stood out what our breakfast. We got breakfast included however I have celiac disease so didn't really expect there to be anything I could eat and breakfast buffets make me very nervous about cross contamination. However (Katie) our excellent waitress (someone please promote her) put me completely at ease. She checked with the chef what could be altered on the menu and I actually had loads of choice. Then she reiterated to the chef that it was an allergy and they needed to take care. I usually dread eating out because I hate the fuss it causes but she made me feel really looked after and the food was amazing! I would definitely stay here again!!!
LSheriff2211 . 2020-02-14
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Dined at the hotel for a special birthday meal and it did not disappoint. Exceptional food, great service and lovely atmosphere.
CoganGirl . 2020-02-12
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Yup, been here many times but not since it's been acquired by Celtic Manor.....Firstly a bit of negative feedback. We went with friends who are members of Celtic Manor. Our host, notable person in area, had a job booking through a central telephone number! Complained to the staff what a faff it was through ringing this number. Why can't you ring direct ( was the question) Not for me I'm afraid.Anyway moan over, the staff were very accommodating and we had a large circular table ably served with drinks etc. Food perfect, smallish selection to pick from but nicely presented, hot and plentiful. Drinks too, served quickly and politely. No complaints here. A trifle expensive but being a Celtic Manor member is helpful.!!Quite empty this Friday evening, but it was a damp/wet night.Would give this place a 9.5/10 but only 8 due to early comments.
johnbg84 . 2020-02-11
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We really liked this restaurant. There was plenty of room between the tables. The service was excellent. The food was memorable. The combination of the different tastes and flavours was exceptional.The menu was not extensive but there good options. My lamb was splendid and my partner was full of praise for the pork.The cost of the sides was extortionate- a .downer.There was a very good choice for breakfast. The eggs Benedict was fabulous
williwanderer . 2020-02-11
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We met friends for Sunday lunch at this lovely riverside pub. The car park is quite steep but a portable access ramp is available to assist disabled people into the dining room. The disabled toilet is up three steps but wheelchair users can avoid these by a short detour outdoors.
Welsh R . 2020-01-20
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We decided it was about time to pop out to Usk to have lunch. The restaurant was delightful great ambience the staff were totally attentive. The food was well presented beautifully cooked and rather tasty. The portions were spot on for a luncheon. We will certainly be back.
Nicholas231 . 2020-01-12
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From the moment we arrived nothing was to much. All the staff were amazing and entered into the New Year festivities, even though I'm sure they would rather had not been working. My husband has a medical condition that requires medication to be taken at certain times and the staff were brilliant in keeping an eye on it for us. The entertainment was first class and made a great evening a brilliant one.
karen h . 2020-01-07
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Great food, high qaulity food and staff that make you feel as you are their only customer, perfect! The spacing between courses was perfect too. Great wine - Malbec
Lisawatkinslol . 2020-01-02
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We came here as part of a mini break without really knowing what the food on offer was or what the atmosphere would be like so what follows is based only on our experience.
Connor2912 . 2019-11-27
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Lovely setting, smart well-lit open dining room, somewhat lacking in ambience, menu creative ambitious. Sweethearts starter over battered and dull. Pork dish excellent. "British" steaks cooked to choice well, extra vegetables and sauces extortionate. Avoid the creme brulee with ginger which was grainy and burnt to black. Wine list reasonable.
dunstanrichard . 2019-11-15
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We asked for petite filous with expresso martinis and waiter said it was impossible and then he ignored us for rest of the night. We had to ask another waitress for our bill and coats. Whilst waiting for transport we ordered drinks which never arrived. Food was lovely, but completely let down by the service.
emmal571 . 2019-11-02
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This was a real find and the food was fantastic Great variety and clearly cooked to order. The Bed room was spacious and well equiped; the only faault being lack of soap dish inthe shower. Dinner was locelt as was breakfast. Pity about the low quality orange juice.
Justin A . 2019-11-02
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First time I had been, and will certainly go again. The staff were very attentive the whole time we were there. The food was excellent, beautifully displayed and wine very good as well.
tilla26 . 2019-10-20
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We went to the resrurant as part of a package stopping at the Celtic Manor. I booked for 1930hrs but was told 2000hrs. Was shipped out there with three other couples. Felt I was going in a top secret place. Was asked by three different people my name. All the staff where rude apart from Gabrielle. He was very good. We were asked to go to bar and wait for our table. About hour later it was ready. Food was ok. Only ok nothing special. I’d paid for a three course package but all bar a couple things you had to pay a supplement. The service was SO slow and we were made to feel very unwelcome and a nuisance to the staff. The drinks were over priced. We got out of there as soon as we could. There was no atmosphere at all.
JohnGambit . 2019-09-23
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Two of us went for Sunday lunch at £25 ish for three courses.
Lyn_Devonport . 2019-09-23
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We called in on the off chance of a table for my wife and I. We sat outside on the patio watching the lovely river scene while we waited for our table. The service was superb and very attentive and professional. The food was amazing. My wife even had a Happy birthday in chocolate on a plate and the staff sang Happy Birthday to her. Great afternoon. Thank you to Daniel Richard Katie Jake and Gabriel.
bluebird19272014 . 2019-09-23
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A lovely meal 3 course for £20 a head. The food was very well cooked, excellent taste and well presented. The service was friendly and very helpful. Overall a very nice lunch well worth the visit.
668antonys . 2019-09-20
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We did this as part of Celtic Manor Room and Meal deal for our wedding anniversary. Not cheap but expecting good things. The room was OK and bed/sheets clean and tidy. Staff, on the whole were friendly but we felt a heavy push to sell more drinks. The food was very good but most of the menu had an 'add-on' charge to the package price. Our waiter talked us into going for a full bottle of wine despite us not originally asking - pushy. He also described it as 'won't cost you any more' but it did. a lot more. We argued this at departure as we weren't expecting it to cost 'any more'. After initially agreeing the discount with a member of staff, the original waiter kindly put it back on our bill after we had left...Terrible. Will not go back under any circumstance and left a very bitter taste after spending well over £200. I feel ripped off...
huw w . 2019-09-20
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Good atmosphere, friendly and efficient staff. Well cooked and tasty beef. Not huge portions, could have had more vegetables. Good starters and puds. Lovely location and garden where we were served our coffee. Will return and try a weekday.
Paradise731454 . 2019-09-18
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Have eaten here several times, but my last visit was lacklustre, and ordinary. As if no-one really cared. The service was alright, but the food was not wonderful. Won't be returning.
CrazyPagan . 2019-09-13
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had a relaxed lunch here on a lovely summer day.
Cecilia d . 2019-09-06
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Excellent service excellent staff and glorious accommodation. Perfect for an evening or two getaway with lovely food on your doorstep.
Claudette121mrw . 2019-09-02
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Booked Newbridge on Usk for an overnight stay with dinner as we have stayed at other Celtic Manor properties. The rooms are located in an seperate building to the bar/restaurant with free parking its quite a steep slope from the rooms to the main building. our room was on the ground floor, a bit rustic compared to the Resort rooms but lovely nevertheless and the bed was very comfy. Bathroom had all usual stuff plus large walk in shower and huge bath. All i would have liked was a little bistro type table and chairs in the little area outside our room so we could enjoy a tea/coffee in the sun before we got ready for dinner.
KE6 . 2019-08-31
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Ate here as part of a stay at the Celtic Manor. Crab starter was absolutely stunning. Steaks perfectly cooked. Wine was beautiful. It's expensive yes, but totally worth it in my view. Oh, and the location......wow! Will definitely be returning.
Leecardiff77 . 2019-08-25
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Booked a B&B; offer from the Celtic Manor. As we were visiting family the next day.
Michael K . 2019-08-20
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This restaurant is a must... owned by the Celtic Manor offers a la carte food and service but with a relaxed ambience.
Emgibbo . 2019-08-17
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We have stayed here quite a few times. Food is always great. Staff are very attentive and nothing is to much trouble. Accommodation is lovely. Highly recommend to stay here and dine.
bigtoeWales . 2019-08-12
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We were here with the family for an anniversary meal and the whole experience was very good. We ate off the lunch menu. For the starters the pork terrine on brioche was lovely, and apparently the salmon was extremely tasty too. My son ate off the children's menu and his crudities with tomato mayonnaise went down a treat, although were a little expensive at £3.50 for what they were. The children's burger in contrast was enormous, and very good value! The main course of beef was really flavoursome, and the chocolate desserts were exquisite. The ambience was great, with jazz being played softly like some 1940s film noir. We had a nice view across the countryside from our table and the service was very good, with Gabriel being very efficient and Valter being friendly and attentive. Would recommend this restaurant overall!
Katharine H . 2019-08-01
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This place is always amazing for food and accommodation. We use this place for meetings due to the fantastic facility’s and bar. The surrounding scenery is also very beautiful
936christopherh . 2019-08-01
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Lovely restaurant, beautiful area and very friendly staff. Food was delicious. Thank you to Anedeo. Would highly recommend
nadiadM8942FR . 2019-07-29
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It's a beautiful spot overlooking the river. The food was nice but not exceptional. The cost of a portion/side of veg was extortionate considering all that was served up was two tiny carrots, a few springs of broccoli and a leaf or two of spinach. So we had to ordered two portions.
Hudkins . 2019-07-21
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Such a nice venue. The views from the balcony restaurant are spectacular. 25 family members for a Saturday lunchtime birthday celebration. The bar & restaurant areas are bright & airy. The bar staff greeted us warmly & provided us with a quick & efficient service. (no real ales to offer). Most opted for the three course set menu £20. Not a bad price. Those around me had the following starters, lamb sweet breads (no flavour), soup (very tasty), vegetarian option (very good)... Mains, Pork (dry), Hake (overcooked), vegetarian (excellent) Beef (good).. Sweets, Orange parfait (good) strawberries & cream (few & ice cold), Chocolate (okay), cheeseboard (good).. Generally the food was average... However the service offered by all the staff on the balcony area was superb... They were all so helpful, efficient, courteous and calm. After lunch all 25 of us moved onto the lovely riverside garden area for coffee & photos. The Newbridge on Usk staff followed on providing the great attentive service.. Bravo to all of you. Thank you. It was the staff on the day that made it special, counter balancing the otherwise rather disappointing food...
Stephen M . 2019-07-15
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this was our third visit for lunch at the Newbridge,and we were not disappointed.A warm welcome as always,and our waiter was friendly and helpful . The food was of a very high standard.A lovely relaxing lunch.
M S . 2019-07-09
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We visited today with a group of 20. Sunday lunch was great and the staff were very accommodating. A beautiful setting on a lovely day. Sunday lunch was around £24 for 2 courses.
Justincdf . 2019-07-07
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Having visited before and been very pleased we decided to go for a special family night. However the Newbridge seems to have lost its glow and was a bit depressing. The meal was ok with no reason to complain and yet it was easily forgotten, It was more hotel cooking and not the exciting restaurant cooking of our previous visits. Still no draught local ales only bottles and gassy imported lager. Whilst having a pre dinner drink at the bar we asked for some olives, I was astonished to find when we had the bill that we had been charged £3.50 for them. The staff were pleasant but seemed to be lacking direction and the service was quite slow between courses despite the restaurant being very quiet. Toilet facilities were good. We will not be rushing back to the Newbridge in the future.
Jeffweare . 2019-07-04
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We had a meal here as part of a Celtic Manor stay. Food was okay but the staff were very young and extremely confrontational with each other. It was unpleasant viewing. The boy behind the bar discussed how the job was going with a new employee and completely slated where he worked and encouraged the new boy to do so too. He also back chatted his manager very loudly. The only member of staff I rate is Cariad.
Samantha R . 2019-07-02
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The Newbridge on Usk sits on the banks of the river and what amazing views you get. Best place to sit is on that terrace. Stay there all day. Locally sourced beef I'm told so I ordered the steak ciabatta for lunch which was cooked medium rare, and was great. It was really busy inside and out and whilst service may have been on the slow side, this is a relaxed environment and I was in no rush to leave. It is a 2 rosette restaurant so I'm sure there's a lot to live up to but it is a casual restaurant nonetheless.
Liban1985 . 2019-07-02
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Again we weren’t disappointed. Last minute decision to drive out to the Newbridge on Usk on a lovely summers night.
ShamusG . 2019-06-30
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Enjoyable meal . They obviously care about the ingredients and cooking and me and my pals had a good evening . Staff are a wee bit full of themselves for my taste but others may differ . Very good fish and beef and a wine list that isn’t rapacious. I’d go again if in the vicinity.
killieman47 . 2019-06-25
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Must compliment this restaurant, for the quality of food, drinks, staff and service. The fish platter to share is highly recommended and was complimented with some exquisite wines (Not to expensive either). We were all looked after excellently by Ben the Head Waiter, Richard barman and the new Manager. Staff had a very good knowledge of the wines, port and aperitifs and were well trained in the art of service waiting by leaving the cheeseboard at the table till all guests had gone, well done Ben. Big thanks for making a very enjoyable birthday treat for our friend Karen. Thanks Chris & Anne
CHRISSY224 . 2019-06-21
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I have read some of the reviews on here, so I thought I would try and put the record straight. This place is fantastic, the food, drinks and cocktails are fantastic. The staff are extremely attentive and aren’t pushy at all. The venue is picturesque and the restaurant is very nicely finished.
Cwmbran01 . 2019-06-20
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Absolutely shocking prices spent over £100 and still came out hungry,staff over bearing always trying for the big push with drinks,extras etc Avoid like the plague Was forced to give it one star other wise review could not be submitted
andychap2015 . 2019-05-27
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6 of us went there for a family dinner . The food was suitable for veggie and gluten free members of the family . Quality of food good and good lists of wins . Service was fine . They had no beer for gluten free member of the family . Fish plater was very nice . Scollop with chilly was very nice too .
999mahay . 2019-05-27
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Our party of 10 arrived for Sunday lunch and were very impressed with the whole place. However, most of our party chose the beef for their main course - what a disappointment! So tough as to be virtually indestructible. When this was pointed out to the waitress she swiftly blamed the steak-knives! Wow, she's good. So we pointed out that we were unable to chew the meat and she just said that she would inform the chef. I suspect that he already knew. Anyway, they still added the 10% service charge and compensated us with a very modest bottle of red wine. Not sure how we were meant to divide that between us all. So, could do better and at these prices - should do better. Won't be returning.
MadJack2012 . 2019-05-08
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Part of the Celtic Manor stable of restaurants, the property is situated overlooking the Usk and its valley. There is parking behind the restaurant. It is quite a small place, with a couple sitting rooms where drinks can be taken, a bar, and dining area with perhaps 6 tables. In Summer there is an outdoor terrace as well.
greenstOat24 . 2019-05-04
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We decided to go away for the easter Saturday as we would be canoeing in symonds yat on the sunday
855julief . 2019-04-24
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