Based on 198 opinions finded in 2 websites
Based on 198 opinions finded in 2 websites
Opinions
We ordered a takeaway through just eat but the quality of the food was truly awful. Each dish was over thickened, almost congealed, tasteless and bland. Save your money and order from a different restaurant. TERRIBLE
Chris Valentine . 2024-10-06
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Really friendly staff... the food is great. Interior decor could do with a refresh but its cute and quiet!
Arianne Bryan . 2024-04-03
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Lovey staff, tasty food.. a great night. Will definitely come again x
Jennifer Walker . 2024-01-21
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Great food and fabulous service, although a little on the expensive side for all you can eat buffet. The decoration of the restaurant could do with a bit of an update, looks a bit dated.
Alison Manning . 2023-09-12
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Lovely food lovely service best Chinese in town the waitress is one of the kindest person I’ve ever met very kind and welcoming making u feel comfortable
Tate Clipz . 2023-09-07
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Food was lovely. Restaurant was practically empty so not much atmosphere. Waitress very nice and attentive but buffet is very expensive, £35.
claire connolly . 2023-08-13
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Went for my a family night out. Had the buffet and as always food was great and the service was exceptional. Left feeling absolutely stuffed and can't wait to go back again.
David Partridge . 2023-06-15
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Anniversary celebratory dinner. Excellent service,lady who attended to us was such a pleasant chatty person,so welcoming. Meal ordered was perfect from Drinks, Starters to Mains. Food was freshly cooked & served hot & everything tasted to perfection. Yes,prices have increased in last few years but this is all over. Will continue to go here again.
OnAir50670056138 . 2023-06-02
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I ordered food today wow amazing food freshly made I will be ordering from here again. Order was done in just fifteen minutes. Great customer service and amazing food
Safiye Hussein . 2023-04-02
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Have visited a few times.. Best Chinese food I've ever had
Kevin Williams . 2023-01-26
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Just been into restaurant and been refused entry because my brother and I we eat to much. Our party of six the other week,the bill was over £275. Will not come back again.
Ricky Turrell . 2022-09-08
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So so shocked at the inedible, overpriced food and the way I’ve just been shouted at by the restaurant operator called Amy. Chow mien was drenched in salt and tasted/smelt really off, rice stodgy and red Thai curry just overpoweringly spicy with stale hard prawn crackers on the side. As loyal customers we never expected this appalling level of service and to be shouted at by the restaurant who were not even willing to correct their mistake or compensate us unless we returned all the food untouched? We won’t be returning ever again or recommending now, don’t worry!
Holly Morris . 2022-08-31
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Have visited here on many occasions and the food is always brilliant. It is a shame about the price hike but it is understandable due to rising costs. The food is fresh and tasty. Staff a friendly and enjoy having a joke. They also remember us and what our favourite dishes are. Great, great, great!
R G . 2022-08-29
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Had a lovely meal , from the all you can eat buffet ,last night , we were a party of four . The food was excellent , very tasty ,best ribs i have had in a long time . Excellent service and value for money
carol glew . 2022-07-31
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Great choice of food, reasonably priced and great service
Ozzy Hosmer . 2022-06-30
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Public apology, on my latest review on just eat i said i was short a curry sauce but charged, This isnt true,i checked the order,i forgot to add it so,my sincere apologies New princess garden,your delivery times are spot on and your food is ALWAYS! Hot and tasty x
Thomas Fitzgerald . 2022-05-22
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Sunday says open an 12 an not open
Lisa Wiltshire . 2022-04-03
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Salt &Pepper Prawn would definitely recommend. Pancake roll is big but way too salty. Sweet &sour chicken balls are socky and the sauce is tasteless and just full of food colouring. Duck is average but require improvement. Slightly disappointed.
Kitty Low . 2022-03-10
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Fantastic service, and hygiene was very good food was excellent 👌
Philip Crowhurst . 2022-03-01
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Amazing food such good quality definitely recommend it’s the only Chinese restaurant we order from
Heather Saxton . 2022-02-20
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Food was okay ish, this review is about the abuse me and my family got from staff, me and my partner had gone out for a cigarette, sat and ate our food, after a hour or so I was informed they wouldn’t serve me any meats or seafood and was accused of taking food outside for a “friend” After going back and forth and asking for them to check cctv for proof of this accusation the staff walked off and didn’t come back, they would have let us order anything off the menu other than duck or lamb so I believe this was because we had eaten too much, considering we payed £30 a head this was ridiculous, we had had a starter and 3 portions of duck, I will never return to this establishment and I hope no one who sees this review does. The food was greasy and horrible ontop of that, and the staff need to learn basic manners, 0 stars
Jrock T . 2022-02-19
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Excellent service and the food was so delicious me my partner and friend went here for my birthday. The lady is so lovely. Thank you we deffo will be back :D
T . 2021-12-13
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Had first take away from them yesterday. Everything was soo tasty! Big portions, not dripping in oil (which is definitely a plus cuz u don’t feel bloated afterwards!). We will be ordering again. Reasonably priced and quick delivery too. Very impressed!
Ying Young . 2021-11-30
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Excellent food particularly the Chicken Kung Po and superb service
Allan Vaughan . 2021-11-16
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Haven't been for a while. Still all you can eat but seems more pricey than I remember but the food was lovely, service was good and very friendly. We ate early (5:30) so we were the only people there but by the time we left it was starting to get busier. Definitely one to return to after being off our radar.
Ian Armstrong . 2021-06-08
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I am gluten and dairy free and tjis restaurant and the fabulous staff that work there always cater for my needs, wouldn't go anywhere else.
Kerrie Allen . 2021-05-22
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Food is OK but the price is high, atmosphere is not that good and the food takes ages to come out, there were only 12 people there, 6 tables and we waited quite a while for the starters
Fraser Child . 2021-05-21
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Delicious hot and tasty takeaway collected last night - whole family loved it and every dish was restaurant standard. Always enjoy the food from here.
M B . 2021-04-17
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Nice restaurant for all u can eat
Ben Ward . 2020-11-16
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Best food best everything better then twins
Jade Ripley . 2020-10-16
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Visited the princess tonight, with my partner and four children, this was the worse decision we had ever made, the chicken was pink on skewers, every thing was coated in batter and dripping fat. The special fried rice was rock hard, the king prawns in garlic was in soggy batter but not described on menu as being in batter, everything tasted the same. When I bought this to their attention her attitude was appalling, it was basically like it and lump it when I said I we would never be returning her response was well never mind. We went there tonight with our family for the help out eat out scheme for her not to give us the right amount of discount, 6 of us and received £41.00 off our bill. Overall this is was an awful experience
Roger . 2020-08-10
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DELICIOUS 😋 Rolled into this super friendly restaurant @ 22.50 on a Saturday night following an evening at Crayford Dogs - it was empty and they’d just cleaned the floors for the evening but we were greeted warmly, shown to a table and then served the most freshest, deliciously tasty Chinese I’ve ever had! Staff are most entertaining and we weren’t rushed at all. An extremely pleasant end to a great night, thank you 😊
Tara Rickard . 2020-03-15
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Amazing friendly staff who went out of their way to help. They offered a comprehensive allergy book to aid with allergies or dietary requirements. We had the vegan options and the food was lovely.
Ruth42 . 2019-12-31
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Very helpful and polite staff, food arrived quite quickly and was very good standard. Due to health issues I was unable to to eat very much and the staff were very happy to pack it up so I could take it home, highly recommended.
Maggi Young . 2019-12-29
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The mixed starter is delicious and the best chilli beef I have had
Debby Sheldon . 2019-11-24
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Really friendly place. Food is lovely and theres plenty of it. Highly reccomend
C H (Cj) . 2019-11-23
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Quite basic surroundings but food and service very good. Had the all you can eat menu really good
sharon allen . 2019-11-09
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Had a takeaway..Very friendly staff and quick service. Food was nice. Will return one day for the buffet.
Beka Kemp . 2019-10-27
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All you can eat, cooked to order, attentive staff, good quality food.
Jeff Bagnall . 2019-10-19
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Our sons 21st Birthday. Had a lovely evening. Food was great & staff were excellent. Highly recommended if you like a good chinese.
Stephen Miller . 2019-10-04
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Never accept our order on just eat because we are paying cash. They just cancel your order.
Steve Davis . 2019-09-26
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Beautiful food and service. A must know spot if you live in Crayford or surrounding areas.
Lina O . 2019-09-19
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Lovely service but the food is only average (apart from the shredded chicken which is yummy!)
Kate McLachlan . 2019-08-31
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Always great food and service eat in or takeaway
Tony Newman . 2019-08-24
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we order from you weekly and never have a problem. we pay card- you take our money and deliver no problem. we order tonight and a women calls us shouting abuse at us and calling us thick! wants to blame us for never being home when you deliver and you then swear at us. we are appalled by your service and refuse to use you again. Not only are you wrong and maybe had our address mixed up with someone else but to speak to ANYONE the way you did is sickening. we have recommended you to 3-4 other regular customers who will no longer be using your service. absolutely disgraceful. will be taking this further.
JoLT89 . 2019-08-19
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I have lived in crayford for 6 years. Been in need of a nice local chinese restaurant having experienced years of poor food. I was tired of travelling to bexleyheath for decent chinese food. God bless the day I decided to give this restaurant a chance. The service was amazing the food just as good. Restaurant spotless too which is always a bonus. Huge thanks. Will definitely return with more family!
Paulina O . 2019-07-09
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Nice evening with a party of 13 catererd for . All you can eat, very nice. Staff very pleasant. And good value
David Taylor . 2019-06-30
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My family and I went to this restaurant to celebrate my daughter's birthday. We were made to feel very welcom and the restaurant was spotlessly clean. The food was excellent and plentiful and so delicous and staff were very careful to ask us about any allegies before we ordered. Throughout the meal we were checked to see if all was well and were informed about any plates/ serving dishes that were hot. Excellent evening would highly recommend.
jenbadstevener . 2019-06-25
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Like it not got all the way through menu but so far not bad at all
Kenneth Newman . 2019-06-15
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Food was nice but it was not even warm on arrival.
David Bloom . 2019-05-11
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order a takeaway after a recommendation from a friend, pleased we did, hot and tasty. Definitely be our new takeaway.
Scarlet Andrea G . 2019-05-01
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Very nice food with very friendly staff
Reece Hines . 2019-03-22
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Really fantastic !! Love their food. Very hospitable people. Would like to recommend New Princess Garden.
Kayleigh raily . 2019-03-18
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Cold late delivery and staff very rude, we have used many times but recently the standard and service have gone down hill. Will not be using again
Nadine Forster . 2019-03-17
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Absolutely discussing food, we waited over 1 1/2 hours for delivery. I honestly wouldn't eat from there again even if you paid me. So disappointed.
Simon S . 2019-03-09
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Food is good. And they go above and beyond when asked
ruva masiyanise . 2019-02-10
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Was told 40 min wait . We live 4 min drive or 11 min walk. Ordered food and waited nearly 2.HOURS for it Tried calling but couldn't get through after FINALLY getting through and a nasty phone call and an abusive staff member . We finally got our food which was quite nice. But the only reason I'm giving 2 stars
Vin-Spiration , helping others . 2019-02-02
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Amazing staff and amazing food, the eat as much as you like deal was great and we were spoilt and left very full 😀😀 thankyou😀😁
nigelwells13 . 2018-12-28
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The place looks quite sad and bleak from the outside but once you step inside it transforms to a pretty restaurant. The toilets are lovely and clean and the place is decorated nicely as well. I was very disappointed to see the portion of my meal as it resembled a light snack and i’m very slim. The portion was definitely not right for a £6 meal. Other than that the food was very tasty and the staff were nice as they asked me if i ate pork as they were preparing my food. If the portions were better this place would’ve gotten 5 stars from me.
Venture29091879200 . 2018-11-18
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Went there on children in need night so place was a bit empty The service was good and food was nice and reasonably priced The waitress was very pleasant Worth a visit
Steve Hayward . 2018-11-17
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We visited this restaurant on the way home from work when the A2 was a traffic jam. We were not expecting much as the restaurant is not very glamorous. There was only one lady serving and taking order s and she seemed a bit harassed but she was very sweet. What can I say we only ordered 3 dishes between the two of us as we were not overly hungry, the food arrived and both of the main dishes were lukewarm always a worry with rice as you never know whether it has been reheated and if it has it should be piping hot. The special fried rice was stodgy and tasted like a supermarket offering, the Schzuan beef was shown on the menu as 2 chillies hot, if that dish had ever seen a chilli ~I would be surprised. i did point out to the lady that I think she must have given us beef and mushroom as there was no heat in the dish at all ~(in both senses of the word) and she said the chillies were mixed in the sauce - NO they really were not! Needless to say we will not be visiting this place again any time soon and am glad that we did not spend too much. i have given the restaurant two stars but that was purely because the lady was very sweet.
Debs69kent . 2018-11-02
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Good visit, lovely food at a very reasonable price. Very good friendly service with nothing being too much trouble.
Joanne G . 2018-10-10
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This was our second visit, and it was just as good as the first. We had the all you can eat option, for £20.90 each and it was well worth it. The menu is varied and there was lots of choice for me (vegetarian). Even the vegetarian 'duck' was great. All of the food was tasty, well made and came out in good time. The lady running the show was so lovely, very helpful and friendly, even though she appeared to be the only person serving tables so must have had a busy evening. We will definitely be returning. We will definitely be coming back.
Rosiec123 . 2018-09-01
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I came on the quiet day. The service was great and food was good and delivered quickly. Very reasonably priced.
Kalina Phillips . 2018-08-21
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They do an all you can eat deal which is done in a 3 course style for about £20pp. Never had a complaint about the taste or quality of the food. Definitely a place we use again and again.
Luke Bennett . 2018-08-10
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First time for us it will not be the last web site order excellent food fresh and very tasty best in the area for me
davidblakesley . 2018-07-23
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I changed my regular chinese takeaway after going there for years, although the same people running it I felt the quality of the food had dropped, and I tried the new princess garden, I've not looked back, very quick to get the food ready, very friendly girl on reception, and food fresh and good. Use it all the time now.
ray_pickrell . 2018-07-09
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Staff were attentive, but unobtrusive. Ensure you're hungry when you visit, as food is freshly cooked to order,as and when you want it, until you can't eat anymore. Eg Entree, then Duck/Lamb wraps...! Justifiably, if you over order you are charged, and why not?
David M . 2018-07-01
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Sat down with 3 children 13 10 and 6 years before we started I was told 10 years was classed as a child so the waitress said 2 children when the bill came we was charged for all adults . When I questioned the waitress she was very rude don't go there and waste your money the food was terrible , and Overpriced 2 adults 3 kids 2 of them hardly ate £126 rubbish
biddyharris . 2018-05-28
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Terrible service, the staff were rude and late delivering my food. Would not recommend to anyone at all. In my opinion deserved my rating.
ethan . 2018-05-07
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Excellent food. The eat as much as you like is very good value. Friendly staff.
SnowdogBytore . 2018-04-24
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Delicious freshly cooked food. Staff are very friendly and definitely make the evening! The place hasn't changed over the years but the food remains extremely good! Delivery available from their website or phoning through to the restaurant. You can pay via cash or card. Good delivery service. Overall, a really nice place to eat in or take out.
Lewis . 2018-04-15
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Never had a bad meal yet and staff are great.
Deborah Brace . 2018-04-09
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Food was really nice and came quickly and the staff were really kind.
lucy streek . 2018-04-06
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Love this place. So many special memories with great food and outstanding service with every visit.
John DuBeke . 2018-03-20
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Our favourite Chinese restaurant staff great food really good.
Richard Shannon . 2018-03-12
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Very welcoming staff and good service. Food was outstanding particulary the Red Thai dishes and Vietnamese dishes. Good vegetarian/ fish dishes. Please note you don't have to ask for all you can eat they can buy per dish but all you can is excellent value if you are very hungry
Scots Legend Stevie Price . 2018-03-11
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Amazing staff, and food was really good great value for money...
neil mcdonald . 2018-03-02
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Place too go for a friendly atmosphere, friendly welcome from the staff, and excellent food. Highly Recommended.
Paul Freeman . 2018-02-20
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Never fails on quality food excellent service from Ann and Lucy and all of the other staff Great atmosphere thoroughly recommend
Beverley Waller . 2018-02-18
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A warm welcome. Excellent food. Great value. Waitresses very helpful and attentive.
stephen thomas . 2018-02-13
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The food is always good here but the all you can eat menu is extremely expensive especially if you don't eat a lot or when you come in really late so you don't have time to eat a lot.
hollyj400 . 2018-01-29
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Over the course of this year, we have had three meals with the New Princess restaurant. Two of these were large takeaways (in excess of £100 both times) and the other was a spur of the moment decision on a Sunday lunchtime.
Tony M . 2017-11-02
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Friendly, warm, relaxed atmosphere. Staff are super, helpful and polite. Food is amazing - among the best Chinese food I have had for a long time. Great choice, really well cooked and plenty of it.
Teena2010 . 2017-10-11
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Top quality food, never leave there hungry and they just keep bringing it out!
Charlie MSYT . 2017-07-12
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service excellent food just kept on coming cooked well nice an hot back ground music the starters are great so much enough for everyone more if you wanted mussels in black sauce yummy really good value in price we have a few times an will again.
donnaward7 . 2017-05-29
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Lovely little restaurant, gave me free ice cream on my birthday
Kyra Marcoons x . 2017-05-13
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I have been here many times as a family, couple & friends the restaurant is amazing, the food is always perfect and staff very friendly.
samjohn1986 . 2017-05-07
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Disfrutamos de una comida, antes de la Navidad, con un gran grupo de amigos (unos 20). Felicitaciones al personal que tomó las órdenes, algunos de nosotros picadas y cambiaron sus mente, pero se las arreglaron bastante bien.
Dreamer_girl2013 . 2017-04-17
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Eat as much as you like!, great selection all cooked fresh to order, great friendly service, Highly recommend!
Darren Gibbs . 2017-04-04
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Ate on a weekday evening and quiet, food good and freshly cooked but oh the wait. It seemed a case of coping with take away and eating in customers and it didn't work. Hate to think what impact a busy restaurant would have.
jean m . 2017-03-06
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Excellent food. Staff were amazing. We took 25 children, with 10 staff. Had an amazing time! Staff couldn't do enough- food was amazing children loved it. Thank you so much. Will defiantly recommend!!
Lara P . 2017-01-31
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Been here for work parties. Sit down chinese and a few beers, very nice.
Rob Berry . 2016-12-11
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welcoming and quick service. have never waited long for food to arrive in peak times. the food here is brilliant, always hot and tasty. all you can eat which is cooked to order, doesn't sit there in tins like other buffets plus you don't feel...
kates1994 . 2016-11-30
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Había sido previamente a este restaurante, pero es mucho mejor ahora, es todo lo que pueda comer, pero la comida es excelente preparado a pedido y delicioso, el servicio es genial y sin duda volveríamos
56cp . 2016-11-25
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Ate here on Saturday night and was pleasantly surprised. Nice food and friendly staff. Will definitely be back! I do however agree that table cloths are needed!
Haypro . 2016-11-21
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Ordered a take away for the first time from this restaurant. With our order, specifically asked for curry sauce instead of sweet and sour.. An hour and 20 mins later, it arrived cold, and without the curry sauce. The chicken satay tasted like it had been out all week and being pregnant it was a chance I wasn't willing to take.. Will not be coming back
Tash W . 2016-10-18
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Nephews birthday and decided to visit New Princess Garden despite some recent poor comments. Visited on 28th September. The restaurant was very quite but the food and service were excellent! The portion sizes were amazing and we were guided on what food would complement our individual tastes! It seemed as though there was not anything that was a problem. Very tasty and would definitely recommend. At the end of the meal happy birthday was played with a small desert, lovely touch! Will definitely return!!
Sarah H . 2016-09-28
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Absolutely love this restaurant. Have been coming for years before it was New princess garden and it's still amazing!! Our go to Chinese restaurant, hands down! Definitely recommend, the food is beautiful
Rebecca Holmes . 2016-09-21
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Ok if your on a jolly up and want to stuff your face with flavourless greasy Chinese to soak up booze. But if it's a meal you want don't bother service is awful and food is worse much worse. My dad didn't teach me much but he did say don't eat in a restaurant with no table cloths now I know why.
review12345asd . 2016-09-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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128 Opinions
Food arrived promptly, great communication with restaurant and food was amazing. Not too greasy, couldn’t fault any of our dishes