Based on 2.118 opinions finded in 3 websites
Based on 2.118 opinions finded in 3 websites
Nº 2938 in 7028 in City of London, Westminster
Nº 85 of 248 Asian in City of London, Westminster
Opinions
honest authentic chinatown restaurant experience.
Matthew . 2024-12-17
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Loved it - much more friendly than some China town places. Dim sum is very good - maybe not the 5 star thin translucent pastry but for every Sunday with family and friend its really excellent
Zemun3011 . 2024-12-17
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Set meals taste good are excellent value for money. A very busy place, 30 minute wait for a table on Saturday at around 13.00, but worth the wait.
Peter Dixon . 2024-12-15
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Really good Chinese. Recommend the sweet and sour soup and the xialongbao
Javier Heitz . 2024-12-14
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we waited 45 minutes for bad food and burnt noodles. the staff was rude and yelled at us when we complained. there is also a 12.5% added tax you need to pay for this terrible service. would not recommend AT ALL.
Léa Nassif . 2024-12-14
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Good foods, good service, good value.
Yeechuan K . 2024-12-13
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Just a factory. Grumpy service. Over fried food. I sent my dish back. It was pure oil, and I counted 6 pieces of beef. I hate to complain. Although they were gracious enough and struck it off the bill, it shouldn't have happened. Cold atmosphere with awful overhead lighting.
michaelR Moxham . 2024-12-12
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It was okay, the meatballs were smelling very weird and the taste was hardly bearable.. I'm not sure it was okay as we have shared them and I only had 1.. Lemon chicken tasted like not chicken, too much of a cover around chicken .. Pretty fast food service attitude, quick service to serve the next clients, quite busy and noisy(no surprise here)).. But quite almost begging for the tip.. It was the 1st time when I could hear 2 times in a row proposing to include the tip..😂 Rather a bit rude.. Good for fast food.. Advice: Don't insist on the tips.. Make better beef meatballs..🙌🏽
Alexej . 2024-12-10
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Went here for some dimsum, just after midday, so it was not busy at all. Food was lovely that nothing was left. . Staff are - just OK. Price is reasonable. The crispy belly pork on rice would have been nicer if there was more pork.
Gio Chan . 2024-12-06
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Well known restaurant for many years, serving Cantonese dimsum and dishes. China Town has changed a lot over the years, good to have this place still to go back to for good food and services.
yn h . 2024-12-04
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I ordered a dish of chicken fried noodles. The dish was huge I’ll give them that but the noodles were greasy and lacked flavor. And the chicken was hard to find, the entire dish had maybe 5 pieces of chicken tops. I don’t know what’s with these restaurants and charging so much for a dish when it’s mostly noodles that cost maybe 2£ and are so scimpy with the meat. I’m glad this is my last day in London because I won’t be coming back here and do not recommend
Nati Felix . 2024-11-22
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Good food, the place could use a renovation or two.
Johan Wikström . 2024-11-20
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Great place for dim sum. Go there.
Robbie Joosten . 2024-11-17
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They served raw dim sum!! Used to be really good, but the quality of the food has dropped. The dim sum was bland and one was still raw! My friends and I all bit into raw prawns!!! When we told them they barely reacted. Couldn't care less!! Noodles were soggy and in the wrong sauce. The seafood dish was overcooked and chewy. Half the serving staff were very rude. Atmosphere was rushed and table and chairs were so close and very squished into the space. All for a premium price. Sadly will not be going back again.
Anda . 2024-11-10
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This has been my families go to dim sum place for years. The quality and service has hugely declined and today's experience marked the last visit there ever. Never have we ever not finished a plate of noodles, the crispy seafood noodles was bland, seafood rubbery and over cooked. Fried dim sum soaked in oil. Steamed dim sum was raw, had to send back and asked twice for it to be replaced. Service was rude, rushed. We paid out of respect from the years of going but absolutely will not be returning. Don't waste your money.
Jacqueline Ho . 2024-11-09
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Terrible service, unbelievably rude waiters. Wanted to order the “stir-fried scallops with seasonal greens” and asked the waiter what greens they had in at the moment: “It’s as it says, seasonal greens.” “Ok, what are the greens this season?” “I just told you, it’s seasonal greens. It’s whatever vegetables the chef has in that day.” “No problem, do you know what greens the chef has in today?” “No, it’s seasonal.” Regrettably went with it anyways and was served scallops that were far from stir-fried and almost definitely boiled, covered in some strange slimy sauce on a bed of overcooked pak choi — all for £17.80. When ordering, the waiter also got incredibly irate when I asked him the difference between crispy aromatic and peking duck, as these terms are often used interchangeably and their menus don’t have any descriptions. He said the former was shredded and the latter sliced, and when I asked him if there was any difference in how it was cooked, he proceeded to lean over the table and shout in my face the fact that one was deep-fried and the other roasted. It’s almost like they don’t want you to order their food.
Pavel Ivanov . 2024-11-04
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Nice place to have dim sum. This place is super busy. Advance booking is recommended. Thank you for the nice lunch.
Uncle888 . 2024-11-02
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Traditional Cantonese food, with dim sum 👌 as good restaurant as in Hong Kong
bruno dufau . 2024-10-29
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Good Dim Sum, yam cha restaurant. Quality dim sum with reasonable price. We had the usual har kau, Siu mai , really good prawn + beancurd cheong fun. No street parking Nearest tube station- Leicester Square
StudeoM . 2024-10-29
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Ordered dimsum - siu mai, har gao, fried wonton, dumpling and char siu bao. Siu mai was the only normal dimsum, dumpling was under cooked and skin was thick. Char siu bao had a weird seasoning but at least the bao itself was fluffy. Beef hor fun - oily and lacked taste, beef was tough. Sweet sour soup - so so Siu yuk - ok £14 for quite a big portion Would not return.
Selena Ho . 2024-10-28
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The restaurant is tired. We ordered Dim Sum and the set menu for 4 people. The Dim Sum was good But the set menu was not served for 30 minutes. And it was pretty disappointing The duck was not crispy, beef was rubbery and the sweet and sour was disappointing
Sam Saedi . 2024-10-27
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Do not go here. Food is sub-par, service is sub-par, atmosphere is non existent. There are plenty of other places to go. They have an “optional” service charge that they will demand you pay. If you ask for it to be removed they will become hostile towards you.
Nick H . 2024-10-23
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At the heart of London's Chinatown l, which is well worth a visit, for anyone visiting London. We booked as we had a party of eight, however they have two floors which can cater for large groups. We chose one of the set menus for 6 and had some extra dishes from the younger diners in the group. Staff were excellent and the cost was very reasonable under £300 for eight with a couple of bottles of wine.
Phil Wheeler . 2024-10-20
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Best sweet & sour shrimp and great service.
Mohammed Alismail . 2024-10-20
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There are many styles, including sliced duck and boiled fish👍🏼, and the taste is not bad. The side dishes and fried noodles all have the wok flavor, which is qualified👍🏼👍🏼👍🏼 There are many people on Saturdays and Sundays, so you must make a reservation
Janis Leung . 2024-10-20
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What a hidden gem! Very traditional and tasty cantonese food. Coming from Asia, I was really pleasantly surprised. Service was great.
Vincent Goh . 2024-10-19
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Set menu is very good value, food hot and fresh
L Alexander . 2024-10-19
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Extremely busy but good food (dim sum), and good service.
S Leigh Myers . 2024-10-18
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Had a great meal here, enjoyed all the dishes we had but the dim sum was amazing.
Jill McClay . 2024-10-18
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I thought for sure the rumors of bad British Chinese food could be defeated by getting it in Chinatown. I was wrong. We ordered a variety of dishes and they were all bland. No flavor or pop to any dish. We even ordered one spicy dish and it was somehow very spicy and very bland at the same time. Im not sure how they did it.
Stanley Kohut . 2024-10-15
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I have dined here before and once again this time the food did not disappoint. The satays... yum. The dim sum... yum. The crispy duck... yum. The service was fast and friendly. This is still my go to place in Chinatown.
David . 2024-10-14
MORE AT TripAdvisor
The dim sum and dry-fried beef river were good, the salted fish rice did not include salted fish, and the waitress was not in a good mood. What a pity.
Sok Meng . 2024-10-08
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I highly recommend the baked miniature pork puff pastry!! The siu mai and har gao are also great. The Cheung fun (rice rolls) are not recommended.
Angelina L . 2024-10-05
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After sitting down I asked if their set menu A was gluten free baring the pancakes. Their waiter said it was so we ordered it After it arrived I asked a different staff member if any of the sauces they’d provided were gluten free Cue the panic from the staff as the duck was marinated in gluten soy sauce After a 15 minute talk with staff as they try to work out what actually is gluten free as their whole set menu apparently contained gluten Having to reorder, and settle for a chicken dish with no flavour and was very underwhelming And instead I’d paying £12.50 a head we ended up having to pay over £45, almost twice the price. And that’s after they put on a discount If I was celiac rather then just intolerant their first staff would have caused me serious medical issues. As it is I know I’m going to be very ill tomorrow from the small amount of duck I ate before i asked Not happy at all There’s no excuse for staff for staff not to know about basic allergens! And if you’re not sure, they should have asked someone else! Not happy. Feel cheated out of money. And know I’m going to regret it tomorrow
Kye Etherton . 2024-09-28
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Nice place above the supermarket. Clean facilities
Lai Ling . 2024-09-22
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For a Chinese teahouse, the prices are reasonable. There are many kinds of dim sum, and the taste and quality are average.
King Ha . 2024-09-22
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The best place to go for a meal in china town. Service is great, food is fresh and delicious and it has a very relaxed atmosphere. Come here every time I’m in the area and I’ve never had a bad experience. The wait can be quite long in rush hours and especially on weekends so would recommend booking ahead.
sophie lindsay . 2024-09-22
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Went here with another couple for dinner before a show, very busy which is always a good sign. Food was good , tasty dishes and service was fast. The servers were not pushy and we were allowed to chat and finish our wine with no rush. Had very rushed meals before in china town as they want the table but not here.Would not hesitate to go back again
John H . 2024-09-22
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This is my favourite restaurant in Chinatown and they do the best dim sum, friendly and helpful staff with good portions and reasonably priced, highly recommend
Raymond Lee . 2024-09-17
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Stopped last Saturday night took my girlfriend to china town for a bite to eat before a show been here lots of time as the serve fantastic food great service and wasn’t let down on Saturday 14/9/25 it was a fantastic eating experience nice friendly staff place is clean and tidy hot and very tasty food I can’t rate this restaurant higher 100/100 stars you have to try the place out it won’t disappoint so thank you for a very nice evening love mr cheeky in Kent
glen mr cheeky in kent . 2024-09-16
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Absolutely 💯 quality cooking, amazing friendly service, every staff member happy to answer every question regarding the dishes. Dim Sun was simply the best.... first visit, won't be the last.
whatsitlikehere . 2024-09-16
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Starting from the service that was not welcoming at all and quite rude. The menu is not showing you all the hidden prices, like if you order chicken or seafood dish you’ll be charged 10 pounds extra for noodles to it. The quality of the food is also terrible actually- oversalted all over..
Paulina K . 2024-09-14
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Service was rude. First, I asked for water and they said bottled or tap? I said tap and that triggered an aggressive upsell that ended in me getting tea instead. Then when we received our food we had an extra plate. I immediately let the server know we didn't order it. He insisted I did because of a circle the waitress drew around another item that I ordered which confused them. I gave up trying to convince him and I tried to reason with another server because if the waitress circled every item then why was there only 1 circle for those 2 items? She also accused me of making the mark and instead of escalating things further I gave up and paid for the extra item. This could easily have been avoided by having a separate pen color for the servers and customers. Also, repeating the order to the customer before placing it is common practice. I highly recommend trying one of the many other options in the area because the dim sum was average and NOT WORTH THE FRUSTRATION.
Shelby Rice . 2024-09-01
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They have some common dimsum choices like other Chinese restaurants in this area. Waiters looks quite busy and not easy to get their attentions for orders.
Andi Tse . 2024-08-30
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Although the tea was good and atmosphere nice (at one of the few outside tables on a warm summer afternoon) the food was very, very poor. There are much better meals around for that money, including in Chinatown
Michael French . 2024-08-29
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The waitress tried to rip us off as tourists. A 12.5% tip was automatically added to the bill. the food was poor and one wrong food was delivered. We had 23 degrees outside and the restaurant was cooled down to 15 degrees upstairs. overall a very bad experience
Tim Z . 2024-08-28
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We chose this restaurant because of the good reviews published. Service-wise, it’s perfect. As for the food, we found the dishes too salty, too fatty and tasteless. The portions are generous. It’s a shame because the setting is authentic, it feels like Hong Kong.
Caroline Lao . 2024-08-27
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very good service and delicious Chinese food and Dim Sum
Ricky Wan . 2024-08-27
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Great restaurant. Friendly atmosphere. Even if you are not English speaking ,staff will help you and explain the menu. Excellent Chinese kitchen. Very reasonable prices. Highly appreciated and highly recommended.
Frans B . 2024-08-26
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In the bustle of London's Chinatown it can be sometimes difficult for visitors to find a really good restaurant. We were very happy with the quality of our dinner at the New Loon Fung. Peking Duck, hot and sour soup, crispy shredded chili beef, singapore noodles and a deep fried banana in syrup. What more could one ask for? Good service, clean, good experience.
ZanderAustralia . 2024-08-26
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We don’t typically have great Chinese food where I’m from so I really wanted to get something good while in London. This place takes the cake. We got the set dinner for two: mixed appetizer, crispy duck, black bean sauce chicken, etc. It blew us out of the water. Excellent food and despite being slammed, we had excellent service.
Martina C . 2024-08-21
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Got FORCED to pay service charge in UK. Good try. HAHAHA. Service was beyond horrible was an understatement. Left without paying it and got told by their manager and staff to NEVER VISIT AGAIN 🤣 very bold of him to assume that we will be coming back. Not sure how many innocent tourists and students have been forced to pay it already. GUYS We are in UK. SAY NO TO SERVICE CHARGE!!
Kenny Lim Swee Kent . 2024-08-15
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Chinese food is quite delicious, very close to the taste of Chinese food
Linda Chang . 2024-08-13
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Stopped for food here in Chinatown after a show. There was so much choice but this was one of the higher rated places It's a touristbtrapbareq so prices are high. You could pay much higher than this. We had the hors deurves sharer for two plus the capitol ribs, some pork dumplings, crispy shredded beef and some rice. The rice is the same price as the tsongtao beer £4.50 so be prepped for it. I had two beers and we tried some Chinese tea. It was a needed meal and was fairly pleasant, not the best Chinese you'll ever have but it was quite good. The staff are not rude but they are very robotic because of the high demand and super fast pace of the area They don't have much time to hang around. All good was cooked well enough and consumed without a sense of dread. Large amount of seating inside up the stairs. Would stop again with more people in the party. Bill came to about £67. They add a 12.5% service charge on automatically.
James A . 2024-08-10
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Waited and hour and half for steamed dumplings to come. Very abrupt rude staff. There were people who came after us and they got their food in 30 minutes. Never again
Jaan Uttamchandani . 2024-07-30
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Food was overpriced and portions are small. We waited over 20 mins to get waiter over to us. No one came over until we flagged someone down. When she came over she was rude and condescending the entire time. We had questions about certain items like the Singapore noodles where they don’t list out the ingredients. She was very short with us and we remained calm. No one came to check on us after dropping off the food. Closer to the end of meal they came to drop the bill off. We decided to remove the discretionary tip as we didn’t feel like service was up to par. The manager threw the debit machine at us stating that they use the tips to pay their employees. My sister works as a waitress in England and told them this is not true. They took back the Chinese fortune cookies which they said is only for tipping customers. (We weren’t even mad about this lol) he the preceded to say go get take out! Don’t sit here next time. He was rude and yelled loud at us in front of all the other customers. Slamming down things on the table! I was really flabbergasted because I have never had this type of treatment in any restaurant. Don’t go here please it’s really bad the way they feel entitled to tips when they give horrible customer service.
Angel Dee . 2024-07-26
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Expensive and bad. The worst Chinese restaurant I've ever been to.
Rocío Esteban Parra . 2024-07-26
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Worst Chinese food I've ever had, they don't know how to speak English and it's also very expensive, we ordered a few dishes and it cost almost €40 per person, a scam
Carolina Huedo Esteban . 2024-07-26
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Food was ok, service was terrible. Food was cold. Overall not impressed.
Likhan Ghosh . 2024-07-25
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We had a great experience at New Loon Fung Restaurant in Chinatown, London. The staff were very friendly and made us feel welcome from the moment we arrived. The restaurant spans three floors and even has an accessible lift for those who need it, making it convenient for all guests. Our meal started with the delicious chicken and sweet corn soup, followed by an array of dumplings that were both delicate and flavorful. The chicken buna was a standout dish, along with a variety of noodles, egg fried rice, and several curry options. Each dish was bursting with authentic flavors and cooked to perfection. The staff encouraged us to use chopsticks to immerse ourselves in the Chinese tradition. However, understanding that we were not accustomed to using them, they kindly provided knives, forks, and spoons without any fuss. The portions were generous, and the prices were reasonable, offering excellent value for money. The overall dining experience was enhanced by the attentive service and the vibrant atmosphere of the restaurant. New Loon Fung Restaurant is a must-visit for anyone looking to enjoy tasty Chinese cuisine in London. The combination of delicious food, friendly staff, and a welcoming environment made our visit memorable.
Praveen Varghese . 2024-07-20
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Food is good but the tables are a bit crowded.
SC Lo . 2024-07-15
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A little bit salty on some dishes otherwise an okay restaurant
Wc Lin . 2024-07-15
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Traditional HK dim sum, very recommended.
Charlie Yu . 2024-07-11
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The food and service horrible! The noodles and meat were dry, luke-warm and didn’t have any taste. The duck was anything but duck meat. After telling the waiter that we didn’t enjoy the food, he didn’t even apologize or look at us!!!
Rebecca . 2024-07-08
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Really good experience today, I read some mixed reviews so wasn’t sure we would choose to eat at New Loon Fung but so glad we did. Customer service was great, attentive, without being overbearing at all. Friendly and jokey too. The food was what I would expect of this level of restaurant, full of flavour and totally Cantonese interpreted for a British palate :) Thank you New Loon Fung
CazLondon . 2024-07-07
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A friend brought us to this great spot in the heart of Chinatown — Gerrard Street. It doesn’t get more central than this. Conveniently located next to the renowned Loon Fung Asian grocery store, the restaurant spans several floors. We were seated at the top, enjoying the excellent service that was attentive yet unrushed. My friend, a dim sum connoisseur, selected ten dishes and the tea, all of which were fresh and timed perfectly. The staff were prompt with clearing plates and refilling tea. The food and condiments were faultless. This place is highly recommended and definitely worth a visit.
Avinash Bhogun . 2024-06-30
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I am no expert on Chinese food. However, I do know good service, and that is what we experienced here. Our family group was on our way to the theatre and, once informed of this, our waiter made sure that our dishes arrived promptly and that any additional orders (such as for drinks, given that it was a hot, humid day) were quickly taken and fulfilled. The air con was superb, allowing us a relaxed, cooling experience before we headed off, in plenty of time, to the theatre.
FreshwaterSusan . 2024-06-27
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Very poor quality dim sum- dough fritters were fried in dirty dirty oil and hard as rocks. Chilli wontons were bathing in oil and not even won tons. Tiny portions and expensive. Roast meats were dry and had that “cured” texture. Black bean flat noodles were nice but tiny portion.
A M . 2024-06-23
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For a long time my favourite Dim Sum restaurant with welcoming staff. My latest visit was with a party of 17 and on top of fantastic fod the service was incredible smooth, polite and warm
Russell Harris . 2024-06-22
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A deceptively spacious restaurant over 3 floors, unusually has a purple carpet. Not the most up to date decor but clean and tidy and after all I went for the food not the interior design. If you are looking for Traditional Hong Kong dishes this is the place to be. On this occasion we went as a three, but my daughter loves there Beef Udon Noodles and visits at least in e a week. As a northerner I think the prices are reasonable - I have certainly paid more for similar in Manchester. We had a very good Hot and Sour soup with bags of depth and flavour, Cantonese fillet beef (on the menu as mandarin sauce as the language not the fruit), chilli prawns, Singapore Vermicelli and of course the Beef Udon. 4 Bottle beers. Total £120 with tip. Friendly and attentive service, quick service too if you have a train to catch! A great place to drop in after a Show and the street has a great atmosphere. Give it a go.
Jonathan J . 2024-06-21
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We've tried New Loon Fung restaurant several occasions over the past year for both their popular dim sum options and dinner and we can't say our group, friends and family members were impressed and can recommend them confidently. Whilst it's spacious, airy and with multiple stories once inside, the decor is much dated and not the most inviting. Service is also quick, attentive and direct but staff tend to be a bit distant and not the most patient. However, our issue is that main portion sizes are smaller than what we're used to expecting even for Chinatown - even the beef ho fun and most meat dishes look like they're just about enough for a small serving for one. We have given this place a few generous chances and want to appreciate the new owners' hard work in terms of management, food and operations which they have mentioned online but will no longer be coming back or can recommend them.
KyleEATS London . 2024-06-20
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Have come several times for dim sum which you can never get wrong in the heart of Chinatown but unfortunately their dinner set menus are not even close to the quality of lunch (where we've previously enjoyed roast duck, fried noodles, soup noodles etc). We ordered a 4 person set menu which was shared across 6 people. The positives was that the portion sizes were generous and they also provided extra pancakes for the crispy duck but unfortunately other than this, food was under seasoned and incredibly dry. Sadly, I'd highly recommend only for lunch but may need to give it a miss for dinner next time
Vivian Wong . 2024-06-12
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The food and service were ok. The place was clean and cozy. Our problem came with the bill, they had added the service charge and expected us to pay it. What they are legally supposed to do is tell the customer they apply it. There should be two total on the one with the SC and one without so the customer has the choice. When I mentioned this to the waiter he got very rude and sarcastic, said if I didn't want pay the SC then I shouldn't have come in the restaurant and I'd be better in Macdonald's!!! Or eat in the street!! I have never been spoken to like by restaurant staff before....
Manxman . 2024-06-11
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Everything ok until the bill, instead of telling the customer about service charge as they legally supposed to they added to the bill, when I mentioned that paying SC is only a customer choice, the waiter became very angry rude and sarcastic!! Told us we shouldn't have come into the restaurant, we should eat on the street or go Macdonald's!!! Very rude man indeed
Marcus . 2024-06-11
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Dimsum came promptly, recommend the egg tarts, cheung fun, ravioli in chilli oil and ham sui kok (savoury fried mochi dumpling). Was here for the roast pork puff pastry, sad that they ran out when we were there in the early afternoon,which they did not inform until we asked if they missed our orders. Price wise it is on a good side with platters going below £5 per plate. Wouldn't say it's the best but it is a good place to satiate your dimsum craving and have a feel of the Hong Kong dim sum experience.
Michelle Yap . 2024-05-24
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Lovely place and great service. Only 4 stars for atmosphere as it was very quiet for lunch service, thought it would be packed considering the fantastic quality of food. Definitely will be returning.
Kate arthur . 2024-05-23
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The aromatic crispy duck with pancakes is really great, loved that. But as far as the food goes, that's also where it stops. The fried rice is quite dry, and the chow mein was dry (the noodle itself was not springy if you get what I mean) yet oily (coating that it was stir fried in). That wasn't the worst actually, the kailan (gai lan) drenched in oil was... it had the ginger and garlic flavour for sure, but it couldn't have been any oilier and lots of pieces were still hard/undercooked. The place itself looks ok but never have I seen other tables being broken down while people are still eating. I must say we were treated nicely by the waiters though... For that price however.... it's not worth it...
L Lo . 2024-05-19
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PLEASE DON'T COME!!!!!!!!! VERY AWFUL, ATTITUDE WAS TERRIBLE!!!! Don't do any favors!!! The waiter has a bad attitude!!!! He yells and shouts, urging us to place orders. We are so busy on Sundays and are not allowed to place additional orders. The food is of poor quality and the dim sum is hard to eat. The fried dumplings are not fried properly and are served frozen to you. I would not recommend them at all, it’s so rubbish!!!
Sally Tsui . 2024-05-14
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Fantastic food every time we go, great service and atmosphere. Being up and away from street level it is not too noisy despite its fantastic location, they don't put the tables too close together so you can have a relaxed and tasty meal as a couple or with friends!! It is me and my partners favourite restaurant in London!
Joe Kelly . 2024-05-14
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Typical Chinese food. Very good
Monika Chrząstek . 2024-05-11
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I've been coming here for well over 30 yrs, it used to be a few doors down when it was called Harbour City. This is where I come for Sunday dim sum and its become a family tradition, we have big get togethers, this time 15 of us for a birthday celebration and we never have to worry, the food is reliably good everytime and we are able to relax as lovely dishes arrive whilst we catch up and enjoy ourselves. It couldn't be better.
Paul Rosenfeld . 2024-05-08
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This is one of the oldest Cantonese restaurants run by old Hongkongers in London Chinatown. Food is authentic & true to good old fashioned Hong Kong traditions. We are always able to order some of the more unusual & home-styled dishes here. Service is courteous & prompt. Also unlike a lot of other places, dim sums are made in-house rather than bought frozen in bulk. The only snag is possibly deco which I must say can be a little more elegant or up-scale.
Lorna W . 2024-05-08
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WORST RESTAURANT I HAVE BEEN TOO ThiS isn't even worth 1 star don’t waste your money here. The staff members were extremely rude even disgusting towards my friends and I.
Jay B . 2024-05-01
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I’m not one to write reviews, but on this occasion I will. Quite frankly this restaurant isn’t even worth 1star *sigh* DON’T spend your money here. One particular staff member being very rude towards the friends I was fine dining with. Her tone was very rude and aggressive and even stormed off 1/2 down ChinaTown when all my friend asked was if they had “Diet Coke” (Unbelievable?!) Then when it came to the service charge, I told the lady to take off the service charge as I believe the service was not up to high standards at all. She tried to say it wasn’t allowed😑 anyways she took it off in the end after trying to argue with me and my friends. Food is very medicore, the duck was…. too crispy, but really good if you want to break your teeth. Decor is a time capsule back to the 1980s, rude staff members…the list goes on and on
Gisselle McDonald . 2024-05-01
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The taste of the food wasn't really convincing. 😳
Ivano Laudonia . 2024-04-28
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Really enjoyed the dim sum and roasted meats. Good value too and food was brought out in good time. Nice variety on the menu, looking forward to trying other dishes on the main menu. Thanks!
S Charles . 2024-04-24
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Came here last minute for a friends birthday on recommendation from a friend. I usually go to the more busy dumplings legend or four seasons. The decor definitely hasn't changed since the 80's which I find quite fun and charming. Service was excellent, they gave us our own small room for table of 10. Food is on point and everything came super quickly. My roast duck could have been a warmed up a bit more. But aside from that the flavour was good. Beef noodles with greens was excellent too and so were all the other bits I tried from my friends orders. Recommend this one if you need a last minute spot that's not too busy as it was way less packed than my usual choices and foods still great!
George Mowlam . 2024-04-22
MORE AT Google
Came here on a weekday for dimsum but the place is still busy. The food was decent (typical variety for dimsum), just don't expect 5 star service.
Liz Torres . 2024-04-12
MORE AT Google
This is one of the most authentic Chinese restaurants I have been to so far in London. It is up a flight of stairs so it is hard to locate but the food is spectacular and lots of shushus and ayis are chatting and having a good time. The tea sadly is a separate cost but the duck and dim sums are amazing!!!! I highly recommend it if you miss authentic Chinese food!
Jun . 2024-04-07
MORE AT Google
had a lovely time learning to use chopsticks with some help from staff
Sabrina Raisis . 2024-04-06
MORE AT Google
Only the food is impeccable, everything else leaves a lot to be desired. The staff is rude, the environment is unkept and some prices on the receipt did not correspond to those indicated on the menu.
Gregorio Barison . 2024-04-03
MORE AT Google
We are a family of four and our two children are quite young- 6 and 2! We wanted to introduce them to Chinatown and Chinese food, we picked the perfect spot! The food was very tasty, well Prepared and value for money. We went for a set menu and added a couple of bits for the kids. The waiting staff were brilliant and really encouraged our children with the chopsticks and telling them what the food was and helping them along the way! There is a huge choice in Chinatown and sure there are equally as good restaurants. But this is a safe bet, with good food, great staff and not going to blow your budget. We will return.
Boogaloo72 . 2024-04-02
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One of the better places for service in Chinatown . The dimsum was delicious and juicy. The crispy seafood noodles were perfect. (Make sure to go before 5pm if you want dimsum for dinner!)
Meeko1975 . 2024-04-01
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Delish! For two of us we had the quarter duck, soft-shell crab, dumplings, and excellent dim sum platter. Perfect. Service was quick and responsive, which was hood as we were pressed for time. People near us were enjoying a more leisurely dinner.
Nancy Appelbaum . 2024-04-01
MORE AT Google
Went here for a treat when I caught up with a friend in London. We had the set menu that was.£17.50 each (the menu outside said £17). There was a long queue when we arrived, but that went down pretty quickly so wouldn't let that put you off. The food itself was tasty, however I would say that the portions were a little tight but that is expected being on a set menu. It was a great way to taste the food and the food was really nice and wasn't greasy at all. Unfortunately we were placed by the air con unit so our food went cold really quickly but despite that, it did taste good so would recommend for sure. It was packed and seemed to be popular with toursists and non tourists, so defintely shows it's a good place to be. Price wise this was one of the more competitive places too. Service was okay good. Fairly prompt. We had to ask for tap water several times because they never gave it, but eventually did. I would recommend for sure, and the set menu was a good way of trying the variety of food.
thesavingmillennial . 2024-03-31
MORE AT TripAdvisor
Proper authentic Chinese food. It's not smart, but the price (reasonable, given the quality of the food) reflects this. Helpful staff and a buzzy atmosphere make it well worth a visit.
Charles Norbury . 2024-03-31
MORE AT Google
Terrible attitude Store that deceives people and defrauds money
Langer Sw . 2024-03-28
MORE AT Google
Eight went for a family Dim Sum at 12:30 on a Saturday lunchtime. The staff left us alone until we had finished our lengthy selection of which dishes to have. The place was busy. I had booked so we had a table - there were people queuing to sit. Dim Sum were great and nice to share. Nice staff and good service.
jeremypO1296MG . 2024-03-26
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Well, I’d read all the reviews and was a little hesitant. However, we found this little gem went upstairs, taking STRAIGHT to a table the way to his superb although there was only four of us we ordered the banquet for six the food was exemplary. The service was fantastic, and I would highly recommend.
iriding . 2024-03-23
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Called in after seeing the Restaurant featured in a London travel show by a well known chef, expected great Dim Sum and came away slightly disappointed. Food seemed a little bland compared to visits to other Chinese Restaurants in the area.
banker69 . 2024-03-17
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Tuve la peor experiencia en este restaurante. El servicio al cliente fue extremadamente pobre. Querían sentarme en una mesa de 6 en la parte de atrás, cuando había una mesa de 2 en la parte delantera. Insistí en sentarme delante. Me di cuenta muy rápido que me querían fuera lo antes posible. Cuando llegó mi entrante estaba demasiado caliente para comer de inmediato, así que estaba esperando un poco. ¿Alguien vino a preguntarme qué estaba esperando? Supongo que se preguntaba por qué no he empezado a comer todavía. Me pareció extraño. Ella me preguntó si estaba esperando a la principal antes de empezar a comer. ¿No es extraño? Solo esperé unos 2 minutos. Vaya. Muy desagradable experiencia. No está claro por qué se comportaron de esta manera, considerando que el lugar estaba reservado normalmente. Había muchos asientos.
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una búsqueda de TripAdvisor para las nuevas lleva el nombre de Ran, el anterior restaurante coreano en esta dirección. Espero que esto pronto será corregido, porque Bibigo merece un gran éxito. Comimos esa deliciosa comida en el almuerzo del domingo que volvimos para una cena tarde la misma tarde (no recuerdo haber visto haciendo que antes en Londres). El precio fijo almuerzo con menú @ £9 y la noche uno @ £12 son excelente relación calidad-precio - eso es lo que elegimos - o hay una más amplia y más costoso menú completo. Nos gustó mucho conocer el joven y entusiasta director, Sr. Lee, que es un gran embajador Bibigo y nos alegramos de su asesoramiento sobre qué escoger. A la mayoría de los grupos no contenía al menos uno coreano - un reflejo de la calidad y la autenticidad de la cocina pero probablemente también de el desconocimiento relativo de los platos para los ingleses. Sospecho que esto cambie pronto y esa cocina coreana se convertirá en el siguiente gran historia. era tranquilo durante nuestras visitas domingo pero estoy seguro de que el tradicional coreano cordial que elevará el ambiente en horas punta, especialmente cuando el soju fluye! Muy recomendable.
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