New Loon Fung in City of London, Westminster

This restaurant is mainly decorated in traditional Chinese style. You can feel the strong oriental charm when you enter the door, making you feel like you are in a Hong Kong restaurant. The overall environment is clean and tidy, the tables and chairs are well placed, the light is soft, and the atmosphere is quite good. It is suitable for enjoying Chinese dim sum with family or friends. We chose to go during the lunch market on weekdays and found that even if it was not a weekend, the store was still quite busy, which shows its popularity. The service is also very good. The waiters are friendly and quick, and can respond to customers' needs immediately, making the overall dining experience more enjoyable. This time we ordered many dim sum dishes such as drum pepper pork ribs, black pepper tripe, siomai, fresh bamboo rolls, milk king buns, etc. Each dish maintained the standard of a Hong Kong restaurant. The pork ribs with drum pepper are salty and fragrant, with a slight peppery kick. The pork ribs are tender and chewy in the mouth; the black pepper tripe is full of aroma, and the spiciness of black pepper penetrates into the tripe, giving each bite a strong flavor; Siomai is a standard Hong Kong style recipe. The pork is fresh and sweet, the shrimps are chewy and steamed just right; the fresh bamboo rolls are delicate in texture, with the meat filling and mushrooms wrapped in tofu skin, and the taste is rich; the milk king buns are the highlight of this trip, with soft outer skin and rich and smooth quicksand custard filling, sweet but not greasy. Overall, the dim sum served in this restaurant is of high quality, and the taste is indeed comparable to that of restaurants in Hong Kong. The food is fresh and served hot, fully demonstrating the traditional flavor of Chinese dim sum. Although the price is slightly higher, it is still within the acceptable range considering the restaurant's environment, food standard and service quality. If you miss authentic Hong Kong-style dim sum, or want to find a Chinese restaurant with a nice atmosphere for dinner, this is definitely a recommended choice!

Food was alright overall; Good crispy duck, pork buns were great! Soup and dumplings were bland. Atmosphere is… interesting, to say the least, with moderately slow service. This is a good stop for a bite to eat, but I personally would not seek it out again.

Delicious food, nice service and affordable prices. I would definitely come back.

Ordered: mushroom with greens, Ho fun Malaysian noodles, and crab soup. the food arrived quite fast but the noodles were quite bland. The waiters were overall rude and didn’t seem to care about providing a good service. At the end the waiters didn’t not come to ask us how the food was or if we wanted to order more and instead slapped the bill into our table. We had received a call and we took it quietly and even though there were a lot of free tables they came back multiple times shoving the card machine in my face not even asking if I was ready to pay or not. A very disappointing place through and through.

This is my first time to try this restaurant and the food is absolutely amazing. All the staff are super friendly

Globalement bof bof bof … le canard à l’orange est très sec. Les nouilles sautées plutôt insipides. Le tout pour 50 euros…. Nous mangeons mieux chez notre asiatique en province en France. Serait-ce donc un attrape touristes de London?

The best Chinese in Chinatown for me, love the set menu

Great authentic dim sum. The Cheung fun is the star.

Regresé con mi hija a Londres como un regalo de cumpleaños para ella, así que tuve que llevarla a la ciudad de China y este fantástico restaurante el personal de la comida es fantástico, junto con el servicio, yo no diría que era caro la comida era caliente sabroso si vas a Londres, ustedes tienen que echar un vistazo a la ciudad de China y este gran restaurante 1000 / 1000 estrellas me encanta mr descarado en Kent 22 / 2 / 25 5. 45 cena

Always good services here. I come here for dim sum with family and kids every half term and never get disappointed. Food are good and price are reasonable compared with other.

Very very good food for the price!!

Excelente dim sum aunque algunos platos no tan buenos como otros. Los mejores platos incluyen Cheung Fun y Soft Shell Crab. Evita los fideos de Singapur.

Visitamos aquí por recomendación y tan contentos que lo hicimos. Gran dim sum, pato crujiente aromático, cangrejo de cáscara suave, cerdo crujiente, pollo al curry y arroz frito con huevo todos eran deliciosos. Gran carta de vinos, excelente servicio y a un precio tan razonable. Será nuestro lugar para ir cuando estemos en Chinatown. Muy recomendable.

Very greasy and old ingredients

Good value meal in China Town. The wait for food was long but otherwise staff were apologetic for the wait and quick to take our order and provide the bill. When the food did arrive it was nice, the duck rice and roast pork was delicious but the dumplings and spring roll portions could be a bit more generous.

I’ve been a loyal customer to this dim sum restaurant. Great value and yummy food!

After decades of good but not outstanding dining in London's Chinatown, I went wirth three friends for lunch last weekend on what turned out to be Chinese new year. The place was heaving with visiiting Chinese nationals, yet the service was outstanding and the food generous in portions and deiicious. New Loon Fung is my new go-to resturant in Gerrard Street

The real place to enjoy authentic Dim Sum

Reliable restaurant with good service.

Dim sum is so good. Love the service and family atmosphere. The quality is always good.

Great service, never too busy and away from the crowds. Great food. The hofun noodles are great and could serve 4 along with other dishes. The beancurd with mushrooms is really tasty and slightly smokey. The restaurant feels like you're at a wedding or function. ,

We went to this restaurant because the reviews were mostly positive. The service was good, until the nice waiter offered us shrimp chips to wait. Naively we said yes, but be careful it's not free (like in all Asian restaurants to date), they won't tell you that it's not free (it's £4). The food arrived literally 2 minutes after we ordered. It was OK but nothing more, and the dishes were lukewarm or even cold. For 2 we had 4 siu mai, white rice, a beef dish, fried pork noodles and a fried vegetable dish. The dishes were small but enough for 2, but the prices were excessive. We paid £56 for all of this, or €66. Honestly, I advise you to go elsewhere if you want to eat good Asian food and not just basic dishes.

Was craving (what I call) Cantonese style crispy chow mein. Searched lots of reviews and menus and found New Loon Fung does them. So we ordered two, the Beef and vegetables crispy noodles and the Seafood crispy noodles. SOoo good 😋 Apparently they are just called crispy noodles, not chow mein. Also had the dim sum selection which was nice. The pork dumplings were just ok. Great service. Very very friendly staff and quick service. I'll be back. My belly is happy.

I went to ‘New Loon Fung’ today because of Rick Stein. Best Dim Sum I ever had. The staff are very warm. 4x4 bamboo steamers and 2 pots of Jasmine Tea £23. Probably enough for 2 but I didn’t have breakfast. Chinatown/Soho one of my favourite parts of London. I’ll be back 🇨🇳 🥟

13 of us booked a birthday meal out..we had the set menu- the food was fantastic and there was loads of it! lots of allergies including nuts in our group and the staff were amazing catering for everyone and keeping us safe. Good selection of drinks and nothing was too much trouble. Would definitely go again!

The dim sum was just so so, don't expect too much.

Went there as part of a couple. The tables are very close together but in a way that worked well and it didn’t feel like we were overheard. We ordered dim sum, crispy duck and pancakes, sea spiced vegetables and prawn fried noodles. Plus a bottle of warmed sake. Everything arrived promptly, was delicious and we were never pressured to give up our table even though they were exceedingly busy. The staff were efficient and friendly, without being intrusive. Would definitely come back again.

The food was pretty good, although the price is a little expensive for what it is; The service was horrible, it took them 1 hour to bring us the main dish from the menu that we ordered. The food was pretty good, although the price is a little expensive for what it is; service was horrible, they took 1 hour to bring us the main dish of the menu we ordered.

Best dim sum in London hands down (lunch only!). Well priced, super fast service. Don't expect the staff to be polite, but that's not what you come here for. You come here for really great Chinese food.

This is my go-to in Chinatown. Never had a bad meal here and can usually find a table.

Loved it - much more friendly than some China town places. Dim sum is very good - maybe not the 5 star thin translucent pastry but for every Sunday with family and friend its really excellent

honest authentic chinatown restaurant experience.

Best Chinese food I’ve had since moving to the UK. The restaurant is basic, the service is quick and efficient, and the food is excellent.

We had a very nice meal with delicious dim sum and crispy duck. Seemed to be very popular. Would go back again. Most of the staff were friendly and helpful.

Set meals taste good are excellent value for money. A very busy place, 30 minute wait for a table on Saturday at around 13.00, but worth the wait.

Really good Chinese. Recommend the sweet and sour soup and the xialongbao

we waited 45 minutes for bad food and burnt noodles. the staff was rude and yelled at us when we complained. there is also a 12.5% added tax you need to pay for this terrible service. would not recommend AT ALL.

We decided to eat in Chinatown and found difficulty in being able to reserve: New Loon Fung accommodated us 2 weeks in advance and the table was ready although we arrived 10 minutes early. The service was efficient but not hurried, the food was delicious with plentiful portions and we were able to take some home. Lovely wine at reasonable prices We will return again.

Good foods, good service, good value.

Just a factory. Grumpy service. Over fried food. I sent my dish back. It was pure oil, and I counted 6 pieces of beef. I hate to complain. Although they were gracious enough and struck it off the bill, it shouldn't have happened. Cold atmosphere with awful overhead lighting.

An unassuming entrance hides a real gem. Delicious Chinese food at reasonable prices, quick friendly service, and great choice. It's always a good sign when there are lots of Chinese people eating in a Chinese restaurant, and so it was here.

Not a first visit but a disappointing lunch today. Chose the vermicelli with duck. There was not much duck, or anything else, and the dish had little flavour. The vermicelli and beef with greens had more ingredients but lacked flavour and had to be sent back for reheating.

It was okay, the meatballs were smelling very weird and the taste was hardly bearable.. I'm not sure it was okay as we have shared them and I only had 1.. Lemon chicken tasted like not chicken, too much of a cover around chicken .. Pretty fast food service attitude, quick service to serve the next clients, quite busy and noisy(no surprise here)).. But quite almost begging for the tip.. It was the 1st time when I could hear 2 times in a row proposing to include the tip..😂 Rather a bit rude.. Good for fast food.. Advice: Don't insist on the tips.. Make better beef meatballs..🙌🏽

Went here for some dimsum, just after midday, so it was not busy at all. Food was lovely that nothing was left. . Staff are - just OK. Price is reasonable. The crispy belly pork on rice would have been nicer if there was more pork.

Well known restaurant for many years, serving Cantonese dimsum and dishes. China Town has changed a lot over the years, good to have this place still to go back to for good food and services.

I ordered a dish of chicken fried noodles. The dish was huge I’ll give them that but the noodles were greasy and lacked flavor. And the chicken was hard to find, the entire dish had maybe 5 pieces of chicken tops. I don’t know what’s with these restaurants and charging so much for a dish when it’s mostly noodles that cost maybe 2£ and are so scimpy with the meat. I’m glad this is my last day in London because I won’t be coming back here and do not recommend

Good food, the place could use a renovation or two.

Great place for dim sum. Go there.

They served raw dim sum!! Used to be really good, but the quality of the food has dropped. The dim sum was bland and one was still raw! My friends and I all bit into raw prawns!!! When we told them they barely reacted. Couldn't care less!! Noodles were soggy and in the wrong sauce. The seafood dish was overcooked and chewy. Half the serving staff were very rude. Atmosphere was rushed and table and chairs were so close and very squished into the space. All for a premium price. Sadly will not be going back again.

This has been my families go to dim sum place for years. The quality and service has hugely declined and today's experience marked the last visit there ever. Never have we ever not finished a plate of noodles, the crispy seafood noodles was bland, seafood rubbery and over cooked. Fried dim sum soaked in oil. Steamed dim sum was raw, had to send back and asked twice for it to be replaced. Service was rude, rushed. We paid out of respect from the years of going but absolutely will not be returning. Don't waste your money.

Terrible service, unbelievably rude waiters. Wanted to order the “stir-fried scallops with seasonal greens” and asked the waiter what greens they had in at the moment: “It’s as it says, seasonal greens.” “Ok, what are the greens this season?” “I just told you, it’s seasonal greens. It’s whatever vegetables the chef has in that day.” “No problem, do you know what greens the chef has in today?” “No, it’s seasonal.” Regrettably went with it anyways and was served scallops that were far from stir-fried and almost definitely boiled, covered in some strange slimy sauce on a bed of overcooked pak choi — all for £17.80. When ordering, the waiter also got incredibly irate when I asked him the difference between crispy aromatic and peking duck, as these terms are often used interchangeably and their menus don’t have any descriptions. He said the former was shredded and the latter sliced, and when I asked him if there was any difference in how it was cooked, he proceeded to lean over the table and shout in my face the fact that one was deep-fried and the other roasted. It’s almost like they don’t want you to order their food.

Nice place to have dim sum. This place is super busy. Advance booking is recommended. Thank you for the nice lunch.

Traditional Cantonese food, with dim sum 👌 as good restaurant as in Hong Kong

Good Dim Sum, yam cha restaurant. Quality dim sum with reasonable price. We had the usual har kau, Siu mai , really good prawn + beancurd cheong fun. No street parking Nearest tube station- Leicester Square

Ordered dimsum - siu mai, har gao, fried wonton, dumpling and char siu bao. Siu mai was the only normal dimsum, dumpling was under cooked and skin was thick. Char siu bao had a weird seasoning but at least the bao itself was fluffy. Beef hor fun - oily and lacked taste, beef was tough. Sweet sour soup - so so Siu yuk - ok £14 for quite a big portion Would not return.

The restaurant is tired. We ordered Dim Sum and the set menu for 4 people. The Dim Sum was good But the set menu was not served for 30 minutes. And it was pretty disappointing The duck was not crispy, beef was rubbery and the sweet and sour was disappointing

Do not go here. Food is sub-par, service is sub-par, atmosphere is non existent. There are plenty of other places to go. They have an “optional” service charge that they will demand you pay. If you ask for it to be removed they will become hostile towards you.

At the heart of London's Chinatown l, which is well worth a visit, for anyone visiting London. We booked as we had a party of eight, however they have two floors which can cater for large groups. We chose one of the set menus for 6 and had some extra dishes from the younger diners in the group. Staff were excellent and the cost was very reasonable under £300 for eight with a couple of bottles of wine.

Best sweet & sour shrimp and great service.

There are many styles, including sliced ​​duck and boiled fish👍🏼, and the taste is not bad. The side dishes and fried noodles all have the wok flavor, which is qualified👍🏼👍🏼👍🏼 There are many people on Saturdays and Sundays, so you must make a reservation

Set menu is very good value, food hot and fresh

What a hidden gem! Very traditional and tasty cantonese food. Coming from Asia, I was really pleasantly surprised. Service was great.

Had a great meal here, enjoyed all the dishes we had but the dim sum was amazing.

Extremely busy but good food (dim sum), and good service.

I thought for sure the rumors of bad British Chinese food could be defeated by getting it in Chinatown. I was wrong. We ordered a variety of dishes and they were all bland. No flavor or pop to any dish. We even ordered one spicy dish and it was somehow very spicy and very bland at the same time. Im not sure how they did it.

I have dined here before and once again this time the food did not disappoint. The satays... yum. The dim sum... yum. The crispy duck... yum. The service was fast and friendly. This is still my go to place in Chinatown.

The dim sum and dry-fried beef river were good, the salted fish rice did not include salted fish, and the waitress was not in a good mood. What a pity.

I highly recommend the baked miniature pork puff pastry!! The siu mai and har gao are also great. The Cheung fun (rice rolls) are not recommended.

After sitting down I asked if their set menu A was gluten free baring the pancakes. Their waiter said it was so we ordered it After it arrived I asked a different staff member if any of the sauces they’d provided were gluten free Cue the panic from the staff as the duck was marinated in gluten soy sauce After a 15 minute talk with staff as they try to work out what actually is gluten free as their whole set menu apparently contained gluten Having to reorder, and settle for a chicken dish with no flavour and was very underwhelming And instead I’d paying £12.50 a head we ended up having to pay over £45, almost twice the price. And that’s after they put on a discount If I was celiac rather then just intolerant their first staff would have caused me serious medical issues. As it is I know I’m going to be very ill tomorrow from the small amount of duck I ate before i asked Not happy at all There’s no excuse for staff for staff not to know about basic allergens! And if you’re not sure, they should have asked someone else! Not happy. Feel cheated out of money. And know I’m going to regret it tomorrow

Went here with another couple for dinner before a show, very busy which is always a good sign. Food was good , tasty dishes and service was fast. The servers were not pushy and we were allowed to chat and finish our wine with no rush. Had very rushed meals before in china town as they want the table but not here.Would not hesitate to go back again

For a Chinese teahouse, the prices are reasonable. There are many kinds of dim sum, and the taste and quality are average.

The best place to go for a meal in china town. Service is great, food is fresh and delicious and it has a very relaxed atmosphere. Come here every time I’m in the area and I’ve never had a bad experience. The wait can be quite long in rush hours and especially on weekends so would recommend booking ahead.

Nice place above the supermarket. Clean facilities

This is my favourite restaurant in Chinatown and they do the best dim sum, friendly and helpful staff with good portions and reasonably priced, highly recommend

Absolutely 💯 quality cooking, amazing friendly service, every staff member happy to answer every question regarding the dishes. Dim Sun was simply the best.... first visit, won't be the last.

Stopped last Saturday night took my girlfriend to china town for a bite to eat before a show been here lots of time as the serve fantastic food great service and wasn’t let down on Saturday 14/9/25 it was a fantastic eating experience nice friendly staff place is clean and tidy hot and very tasty food I can’t rate this restaurant higher 100/100 stars you have to try the place out it won’t disappoint so thank you for a very nice evening love mr cheeky in Kent

Starting from the service that was not welcoming at all and quite rude. The menu is not showing you all the hidden prices, like if you order chicken or seafood dish you’ll be charged 10 pounds extra for noodles to it. The quality of the food is also terrible actually- oversalted all over..

Service was rude. First, I asked for water and they said bottled or tap? I said tap and that triggered an aggressive upsell that ended in me getting tea instead. Then when we received our food we had an extra plate. I immediately let the server know we didn't order it. He insisted I did because of a circle the waitress drew around another item that I ordered which confused them. I gave up trying to convince him and I tried to reason with another server because if the waitress circled every item then why was there only 1 circle for those 2 items? She also accused me of making the mark and instead of escalating things further I gave up and paid for the extra item. This could easily have been avoided by having a separate pen color for the servers and customers. Also, repeating the order to the customer before placing it is common practice. I highly recommend trying one of the many other options in the area because the dim sum was average and NOT WORTH THE FRUSTRATION.

They have some common dimsum choices like other Chinese restaurants in this area. Waiters looks quite busy and not easy to get their attentions for orders.

Although the tea was good and atmosphere nice (at one of the few outside tables on a warm summer afternoon) the food was very, very poor. There are much better meals around for that money, including in Chinatown

The waitress tried to rip us off as tourists. A 12.5% ​​tip was automatically added to the bill. the food was poor and one wrong food was delivered. We had 23 degrees outside and the restaurant was cooled down to 15 degrees upstairs. overall a very bad experience

very good service and delicious Chinese food and Dim Sum

We chose this restaurant because of the good reviews published. Service-wise, it’s perfect. As for the food, we found the dishes too salty, too fatty and tasteless. The portions are generous. It’s a shame because the setting is authentic, it feels like Hong Kong.

Great restaurant. Friendly atmosphere. Even if you are not English speaking ,staff will help you and explain the menu. Excellent Chinese kitchen. Very reasonable prices. Highly appreciated and highly recommended.

In the bustle of London's Chinatown it can be sometimes difficult for visitors to find a really good restaurant. We were very happy with the quality of our dinner at the New Loon Fung. Peking Duck, hot and sour soup, crispy shredded chili beef, singapore noodles and a deep fried banana in syrup. What more could one ask for? Good service, clean, good experience.

We don’t typically have great Chinese food where I’m from so I really wanted to get something good while in London. This place takes the cake. We got the set dinner for two: mixed appetizer, crispy duck, black bean sauce chicken, etc. It blew us out of the water. Excellent food and despite being slammed, we had excellent service.

Got FORCED to pay service charge in UK. Good try. HAHAHA. Service was beyond horrible was an understatement. Left without paying it and got told by their manager and staff to NEVER VISIT AGAIN 🤣 very bold of him to assume that we will be coming back. Not sure how many innocent tourists and students have been forced to pay it already. GUYS We are in UK. SAY NO TO SERVICE CHARGE!!

Chinese food is quite delicious, very close to the taste of Chinese food

Stopped for food here in Chinatown after a show. There was so much choice but this was one of the higher rated places It's a touristbtrapbareq so prices are high. You could pay much higher than this. We had the hors deurves sharer for two plus the capitol ribs, some pork dumplings, crispy shredded beef and some rice. The rice is the same price as the tsongtao beer £4.50 so be prepped for it. I had two beers and we tried some Chinese tea. It was a needed meal and was fairly pleasant, not the best Chinese you'll ever have but it was quite good. The staff are not rude but they are very robotic because of the high demand and super fast pace of the area They don't have much time to hang around. All good was cooked well enough and consumed without a sense of dread. Large amount of seating inside up the stairs. Would stop again with more people in the party. Bill came to about £67. They add a 12.5% service charge on automatically.

Waited and hour and half for steamed dumplings to come. Very abrupt rude staff. There were people who came after us and they got their food in 30 minutes. Never again

Expensive and bad. The worst Chinese restaurant I've ever been to.

Worst Chinese food I've ever had, they don't know how to speak English and it's also very expensive, we ordered a few dishes and it cost almost €40 per person, a scam

Food was overpriced and portions are small. We waited over 20 mins to get waiter over to us. No one came over until we flagged someone down. When she came over she was rude and condescending the entire time. We had questions about certain items like the Singapore noodles where they don’t list out the ingredients. She was very short with us and we remained calm. No one came to check on us after dropping off the food. Closer to the end of meal they came to drop the bill off. We decided to remove the discretionary tip as we didn’t feel like service was up to par. The manager threw the debit machine at us stating that they use the tips to pay their employees. My sister works as a waitress in England and told them this is not true. They took back the Chinese fortune cookies which they said is only for tipping customers. (We weren’t even mad about this lol) he the preceded to say go get take out! Don’t sit here next time. He was rude and yelled loud at us in front of all the other customers. Slamming down things on the table! I was really flabbergasted because I have never had this type of treatment in any restaurant. Don’t go here please it’s really bad the way they feel entitled to tips when they give horrible customer service.

Food was ok, service was terrible. Food was cold. Overall not impressed.

We had a great experience at New Loon Fung Restaurant in Chinatown, London. The staff were very friendly and made us feel welcome from the moment we arrived. The restaurant spans three floors and even has an accessible lift for those who need it, making it convenient for all guests. Our meal started with the delicious chicken and sweet corn soup, followed by an array of dumplings that were both delicate and flavorful. The chicken buna was a standout dish, along with a variety of noodles, egg fried rice, and several curry options. Each dish was bursting with authentic flavors and cooked to perfection. The staff encouraged us to use chopsticks to immerse ourselves in the Chinese tradition. However, understanding that we were not accustomed to using them, they kindly provided knives, forks, and spoons without any fuss. The portions were generous, and the prices were reasonable, offering excellent value for money. The overall dining experience was enhanced by the attentive service and the vibrant atmosphere of the restaurant. New Loon Fung Restaurant is a must-visit for anyone looking to enjoy tasty Chinese cuisine in London. The combination of delicious food, friendly staff, and a welcoming environment made our visit memorable.

A little bit salty on some dishes otherwise an okay restaurant

Food is good but the tables are a bit crowded.

Traditional HK dim sum, very recommended.

The food and service horrible! The noodles and meat were dry, luke-warm and didn’t have any taste. The duck was anything but duck meat. After telling the waiter that we didn’t enjoy the food, he didn’t even apologize or look at us!!!

Really good experience today, I read some mixed reviews so wasn’t sure we would choose to eat at New Loon Fung but so glad we did. Customer service was great, attentive, without being overbearing at all. Friendly and jokey too. The food was what I would expect of this level of restaurant, full of flavour and totally Cantonese interpreted for a British palate :) Thank you New Loon Fung