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3.4

Based on 595 opinions finded in 4 websites

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Nº 5657 in 7028 in City of London, Westminster

Nº 202 of 248 Asian in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..prawnduckfriedricecookedspicysaladfishcurrysoupdumplingspayribsnoodleschicken

comment_iconOpinions

I took my parents there for lunch.. it's been a long morning shopping! Food was very tasty and arrived quickly! I have been to cha cha moons on a few occasions and it's never disappointed me! Nice fresh quality food!

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Siobhan_kj . 2017-01-29

MORE AT TripAdvisor

The restaurant is CLOSED down!! You shouldn't be taking bookings!!

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StevieW . 2017-01-13

MORE AT OpenTable

Alltid lika gott! Trevlig personal, snabb service & god mat, mer behövs inte. Mycket folk men vi fick plats ändå

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5MariaG55 . 2017-01-11

MORE AT TripAdvisor

This is a must for me everytime I visit London. Amazingly delicious courses and a really cool place to have your lunch at. I suggest you order the dumplings cause they are heavenly!

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Ilias N . 2017-01-09

MORE AT TripAdvisor

Reservé una mesa para la última noche a las 5:30 pm, con la intención de comer y beber cócteles antes de ir al teatro, nos fuimos al restaurante a las 6:15 después de una noche muy decepcionante, no pagar por todas nuestras comidas. Como se ha dicho, había reservado una mesa, pero al llegar el restaurante estaba vacío, así que hice una broma de este a la camarera, que ni siquiera una sonrisa, y silenciosamente recogió menús y nos colocaron en una mesa justo al lado de otro partido, a pesar de que el restaurante estaba lleno. Sin decir nada, ella nos dejó con los menús y caminamos lejos (que más tarde escuchamos a otro camarero explicando sus diferentes menús). Sin música, sin ambiente y sin duda, hemos considerado dejar para ir a algún otro sitio, pero aguantamos- fue un error. La misma camarera tomó nuestra orden, y entramos muy frostily, claramente no quieren estar allí. Todos nuestros alimentos llegaron antes nuestros cócteles (que le doy crédito por los cócteles estaban bien), sin embargo las 5 platos que habíamos pedido llegó a los 4 minutos de nosotros poner nuestra orden, realmente me pregunta cómo era todo fresco. Era tan salado, y la salsa y la berenjena y tofu lao principal era gruesa y muy apetecible. bultos - Cuando pregunté si todo estaba bien por la anfitriona (después de 10 minutos de nuestra comida sábado siendo intacta), nos envió de regreso a la cocina la comida. Mi amigo intentó comer su principal, pero sólo comí la mitad. Nos sentamos durante 15 minutos con platos en frente de nosotros, tuvimos que pedir la cuenta, pagamos los platos aún mientras delante de nosotros. Nos pidió que el servicio será llevado fuera de la factura, que la anfitriona pidió una explicación - enviar comida bastante seguro de volver a la cocina era una respuesta lo suficientemente obvio. No recomendaría este restaurante, arruinó el comienzo de nuestra velada, y tuvimos que ir a otro sitio para comer después.

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243avrilf . 2017-01-05

MORE AT TripAdvisor

This honestly, was the worst experience at a restaurant I have had in years. I returned my food to the kitchen, and I do not know that I've ever done that. We arrived, only to be greeted by a frosty waitress who did not say a word whilst she sat us down, nor did she attempt any form of small talk, or even to be polite whilst asking for our order. The food arrived within 4 minutes, questioning the freshness of any of the dishes, all before our drinks arrived (which were nice, I will give credit where it is due). The food however, was not nice. All dishes were too salty (except for the edamame beans which didn't actually have any flavouring), and the sauces were lumpy and barely resembling how they were described. After waiting 10 minutes for a check back, and a further 20 minutes until we had to ask for the bill, we paid for the remainder of our food whilst our plates were still on the table, and were rudely questioned when asked if the service charge could be removed. If the lack of ambiance due to no music, or lighting etc, and the food quality wasn't enough, the service was appalling. I will not be returning to this restaurant.

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AvrilLouiseF1 . 2017-01-04

MORE AT OpenTable

Ambiance sympathique (grandes tables et lumières tamisées). Nourriture tres correcte. Mais service, même si il reste rapide, est quelque fois dépassé ..

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313PatrickC . 2016-12-28

MORE AT TripAdvisor

Food was average. Quick service. I felt rushed because the waiter was coming to out tsvke every 30 seconds and gave us the cheque without asking.

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foodiejoce . 2016-12-23

MORE AT OpenTable

When we arrived at the restaurant they wasn't opened for business even though our booking was for 1:00pm. We then had to wait 10 minutes to be let in the restaurant. They seated us and took our order. Our plates of food arrived within 5 minutes even though our drinks hadn't arrived. One of our plates of food was freezing cold. When we told the waiter he was incredibly rude and took it away. We then asked if he had reordered it and he said no. So we told him that we wanted the food but just warm. After waiting 20 minutes more we asked the same waiter if he thought it would be much longer to which he replied "yes it will be a long time" and stormed off mumbling something under his breath . We then spoke with the Manager and explained how rude he had been and she told us that he was the best member of staff. We explained what he had said and she just shrugged. The food arrived 20 minutes (so overall a 40 minute extra wait). Which we sent back. We then asked for the bill and the bill arrived with both the sent back meals added on as extras. We were offered no apologies for the problems we had during the lunch and when we got up to leave a waiter was very rude to us. I would not recommend this restaurant to anyone. Extremely disappointed having visiting it once before and having had a lovely meal.

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Pinky1979 . 2016-12-21

MORE AT OpenTable

Visitamos este restaurante hace unos 6 años atrás. Yo y mi pareja me encanta! La comida y el servicio son siempre óptimos. Llevé a mis colegas aquí, cuando estábamos en un viaje de negocios y no dejará indiferente. Comedor sencillo pero la comida es muy sabrosa. ! Lo recomiendo encarecidamente!

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Rebecca_mac2015 . 2016-12-21

MORE AT TripAdvisor

We maybe should have realised there was a reason why this place was the only one not busy early Saturday evening. We were met by a surly waiter who grudgingly gave us menus to look at then walked off. He came back after a couple of mins and pointed to a table that we could sit at.

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SabinaB1979 . 2016-12-20

MORE AT TripAdvisor

I have now eaten here on a bout 4/5 visits to london with different people! a great restaurant with lovely food and staff. A quirky place to eat but always very comfortable and never too busy!

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somapal_25 . 2016-12-16

MORE AT TripAdvisor

A great casual spot for food with friends or somewhere to grab a really tasty bite whilst out and about in the West End.

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DibbDobbs . 2016-12-15

MORE AT OpenTable

The best not so typical and commercial Chinese/Thai fusion restaurant. Great mocktails , full flavoured curries, made with fresh ingredients. Very tasty dim sum and relaxing surroundings,

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Elixabeth123 . 2016-12-07

MORE AT TripAdvisor

Teníamos gyoza, wonton soup y char siu. Ninguna de la comida era sabrosa. No directamente desagradables. Pero muy sosa. La textura de la comida era completamente equivocado y el gyoza tenía una capa muy gruesa de la masa.

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GTCPH . 2016-12-05

MORE AT TripAdvisor

Fresh fresh fresh hot delicious Chinese Food. Man sitzt auf Bänken. Etwa wie im Festzelt In der Gallerie sind außerdem Sitzplätze und die Überdachung ist primär aus Stoff überall Lichterketten. Gemütlich kleine Shops auf 2 Etagen.

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reisefit . 2016-11-30

MORE AT TripAdvisor

dit is de 3de maal over 2 jaar verspreid dit ik in dit restaurant ga eten - altijd vriendelijke bediening - altijd zeer snel het eten op tafel en een eerlijke prijs kwaliteitsverhouding

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Kristel T . 2016-11-29

MORE AT TripAdvisor

I've been going to this restaurant since it opened in 2008 and, from being excellent during the first few years, it has gradually become worse and worse over time.The staff morale is very low and I think that it must be something to do with the management/ownership. The proprietors don't seem to care anymore and it's obvious that they're not treating their staff very well as there is a much more frequent change of the visible staff than there used to be. I know that Cha Cha Moon has been having difficulty in a very competitive market, but in the past this restaurant would have met with the challenge and kept its customers and staff very happy. Reviews have been getting less and less complimentary for a couple of years now and I can't see the restaurant lasting much longer. Rents in the West End have been increasing a lot and Business Rates are set to rocket in April next year, and I feel that this must be something to do with the decline in standards. So, come on Cha Cha Moon, raise your game and treat your staff right so that in turn the customers return and you regain your status as a great restaurant.

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Candoguy . 2016-11-24

MORE AT TripAdvisor

Haven 't been for a few years but its is as it was and better. Reasonable prices for the area.Authentic chinese food quickly served and great quality. Must go again soon!

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ScatsFamily . 2016-11-15

MORE AT TripAdvisor

All the food we had was mediocre. But at least it's fairly cheap. Gung pao chicken was all onions and the chicken tasted cheap.

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Rob L . 2016-11-09

MORE AT TripAdvisor

Found it a bit dingy and bloody cold but the good was nice the Thai chicken was ok. Mine is a lot better the beef noodles again ok however the vegetable spring rolls were really nice and crispy and the Wontons were again really nice, the wine is not cheap but ok and the beers ok it is what it is a resonably priced noodle and meat meal ok but not bother again.

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Teena Y . 2016-11-06

MORE AT TripAdvisor

I had the wontons and they were just deliciousTop nice atmosphere. really fresh and tasty food. top asian kitchen.

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Johannes S . 2016-11-02

MORE AT TripAdvisor

Situated in Kingly Court, this is a a noodel bar that is ideal for quick eats at lunch time. Its a no frills establishment and the service was fine. The food was varied but and hot (spice wise).

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Chrishcardiff . 2016-10-30

MORE AT TripAdvisor

Good quick Chinese fare, near Liberty's - ideal for a shopping trip lunch. The menu is good with plenty options and the communal tables fun. This is not fine dining but it is great, quick food that is good value for money.

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luvfood . 2016-10-29

MORE AT OpenTable

I usually come after 2pm after the lunch rush- as it gets very busy 12pm-2pm. You sit on long benches like Wagamama.I have brought friends here in the evening and we grazed through 6 starters only which was more than enough. Cha Cha Mooli is amazing as is the Chicken Gouti.

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collel . 2016-10-26

MORE AT TripAdvisor

Decent Chinese food. Nothing incredible but did the job

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OpenTable Diner . 2016-10-26

MORE AT OpenTable

I went there for dinner yesterday with a friend. I wanted to pay with credit card so the waiter came to me with the machine. I'm not good with this machines and when it asked the gratuity I did't want to add it as 10% of service was already included, so by mistake I typed the amount of the bill, meaning that I just wanted to pay that money. At the end I paid 29£ of dinner and 29£ of gratuity. I know that's my mistake but the waiter saw it and didn't warned me.Unfortunately I didn't look at the receipt then and just noticed it the day after founding the receipt in my wallet.

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bruni2488 . 2016-10-23

MORE AT TripAdvisor

Appalling. Service was slow and non existent. Husband to get get himself a fork. Food came out cold. A chicken dish had barely 2cm of chicken in it. Spring tolls sat in a bed of grease and tasted of dirty greasy oil. Husband had chicken soup and that was swimming in grease with horrible chicken pieces in it. To be fair when we complained they at least had the decency to reduce the price. Won't be visiting again.

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cjfb7 . 2016-10-23

MORE AT TripAdvisor

I call this the posh version of Wagamamas and believe me I love both! It is located in a hidden location in London and in a way I am glad that you have to really scurry through to find this place because it is worth it. The food is really good, could come hotter but it is good. I was on here on a date and it was just nice to eat. Considering this is in the heart of London, the prices are reasonable. Wish there was more vegetarian options, but the one I always go for is incredible!

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Miren S . 2016-10-22

MORE AT TripAdvisor

It was unpleasant experience as mu hubby 1st time to visit cha cha moon. The foods is small portion and the taste doesn't taste good as well. The menu are limited choice and we were seated nearby the open kitchen there are very hot. We just ordered 3 items as their menu been changed lots compared before and when we asked the bill the waiter had bring us the wrong bill. We took 15mins to get him back for our bill. He didn't do apologise just placed the bill on the table and we are already showed our card on the cash tray. He just turn around to other table.We took another 10 minutes to get someone could take the payment but seen like all the staffs just walked pass by they didn't pay any attention on our payment. We just walked through to the reception there are a staff standing there and we kindly asked her take our payment. At this moment the waiter come to us and shouting on us " you guys should wait on your table!" then walked out. We were feeling really embarrassing and even the staff who taking our payment didn't apologised about it. We will not going back anymore and we just want to saying how poor is cha cha moon overall service and under management.

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lars2046 . 2016-10-22

MORE AT TripAdvisor

Loved the place when it first opened. Regular customer for years but the food quality and presentation have steadily gone downhill to the point where I'll have to avoid it. My favourite dish seafood ho fun now a shadow of what it used to be. Just overcooked noodles thrown onto a plate in the sea of soy sauce. Service non existent. Think I'm being generous with three stars.

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davemorgan109 . 2016-10-19

MORE AT TripAdvisor

Great hidden gem for food and drink, catered service provided, decor was reasonable.Reccomendation: Worthwhile

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M N . 2016-10-18

MORE AT TripAdvisor

I have loved visiting Cha Cha moon since it opened. The food prices have remained low and the quality has remained high. I especially like the Salted Lemon Sprite and the Beef Ho Fun. The Satay Chicken was fantastic. My only negative point is that they no longer sell the Spring Onion Pancake.

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charlesgraycardiff . 2016-10-18

MORE AT TripAdvisor

We arrived at Cha Cha Moon and were seated immediately. The atmosphere was nice though I found it hard to get comfortable on the bench where we were sat. Our food arrived in good time and the starters were good. My main was nice although to be honest I was trying something new so do not have much to go on. If I ate here again I would definitely order the chicken satay but would probably try something else on the menu!

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Pepe4pepsi . 2016-10-17

MORE AT TripAdvisor

Always a great experience at Cha Cha moon. I keep coming back, and will continue to do so if their food retains its high quality and cheap prices.

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OpenTable Diner . 2016-10-14

MORE AT OpenTable

Good variety of interesting South-East Asian fusion dishes on the menu and reasonable prices. The place seemed quite under-staffed though; they were constantly rushing around and it took a while to get their attention for anything. Would recommend it if you're not in a rush to get anywhere.

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NicolaL . 2016-10-13

MORE AT OpenTable

First and last visit to this place. The food was god awful. It actually tastes worse than it looked. No clue what part of Asia this was a fusion of but I think they need a new menu. The pros - good cocktails, great location (the courtyard in front) and the fact that you will pretty much get a seat asap. The cons - tasteless food, toilets suspect and service was sparse. Won Kei in Chinatown is a bit better (and that's not a compliment whatsoever).

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Binkyatavern . 2016-10-10

MORE AT TripAdvisor

I ate in Cha Cha Moon some years back with a friend and it was amazing. I took my fiancé last December after an afternoon at the theatre and I can honestly say, this place has gone down hill. Portions have become mean, quality of the food (in particular, the meat) isn't that great anymore. I also tried the green tea ice cream which was quite possibly, one of the worst things I have ever eaten. Service was abrupt and slap dash, I will not be returning.

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Flora2302 . 2016-10-08

MORE AT TripAdvisor

Ate about 5pm so there had really been no need to book in advance. The atmosphere was very relaxed, although it was fairly quiet at this time but the outside area in Kingly Court was buzzing. Service was polite and friendly and the food was great. I've not eaten at a lot of noodle places but wouldn't hesitate to do so again, especially at this venue.

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OpenTable Diner . 2016-10-08

MORE AT OpenTable

Un large choix de nouilles et de riz sautés ! Idem pour les entrées, sans oublier les cocktails ! Convivial et branché ! Parfait pour un afterwork !

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MadameBonPoil . 2016-10-07

MORE AT TripAdvisor

I love this restaurant, but my food wasn't as tasty as it normally is. I love the pepper beef noddles and it was quite tasteless. But I would recommend

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OpenTable Diner . 2016-09-28

MORE AT OpenTable

We walked in with out 3 years old little one and they immediately fame saying they were not accepting orders because of an IT error. we waited there deciding where to go and they saw how they were accepting payments/orders in other tables. My husband went to talk with the waitress and said we could have a drink and they said definetly NO! We love coming to carnaby street, we will never come back here!! Awful experience.

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Almudena G . 2016-09-24

MORE AT TripAdvisor

Went with a group of friends for a casual Friday lunch. Staff were fairly lackluster despite the place only being not even 1/4 full. We got dumped behind a pillar that blocked out the only natural light in this place. Ordered starters and mains. Food started arriving randomly as expected but long gaps, especially between the first and last of the starters but only a minute between the last of the starters and first of the mains. One of my mates food never turned up. He asked several times and was told it was coming, but after around 10 minutes he told a waitress if they hadn't started it not to bring it as he no longer wanted it. Another waitress came over and asked him if he still wanted the meal, to which he said if it's not ready he didn't want it. She walked away without saying anything. Out of the 6 of us that got food, 3 found them ok, while 3 found theirs fairly bland and overpriced. When the bill arrived we didn't pay the service charge and they were a bit miffed. Tough.

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fly4fun2 . 2016-09-19

MORE AT TripAdvisor

This place is a little gem. We had a reservation in conjunction with an offer on some theatre tickets and had the option to choose a starter and main dish for each of us. You can eat inside or outside in the quadrant that is sectioned off for all the different bars and restaurants that surround the area. It is fabulous the atmosphere is fab there is a real cosmopolitan vibe with french places and italian and chinese. The food is great and the portion sizes are huge. I picked from the vegetarian dishes and they were superb. I would recommend this place if you like noodle bars or chinese its a great experience.

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Alibash9999 . 2016-09-18

MORE AT TripAdvisor

The food was excellent and quick coming out of the kitchen. Very tasty indeed. Try the crispy duck...although the accompanying chicken soup can be left. There was one server that had a smile, but the majority we encountered were less than friendly!Could the managers change the lighting from the burnt lampshades!!!

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Sean C . 2016-09-10

MORE AT TripAdvisor

OK Chinese-style restaurant in Soho with very rude waiters. The food was tasty, but nothing particularly special. Good for a quick lunch or if you have a big group, but they don't go out of their way to accommodate any special requests.

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jc1205 . 2016-09-07

MORE AT OpenTable

Recently went to Cha Cha Moon with a friend from home, eager to eat some Asian food. This eagerness turned into complete disgust when the first dish arrived - the Cha Cha Mooli, which is what they call their turnip cake. After eating the first few mouthfuls, I noticed a strand of hair in the dish. I pointed it out to the waiter, who instead of apologising and whisking the dish away, like any good waiter would do, replied in retort "You think this is hair???" He then yelled at his colleagues, "They think there's hair. You explain to them," and walked away from the table. Shocked at his behaviour, I noticed an older Asian man coming to the table, who I thought was the manager and would finally treat my discovery with seriousness. But instead, he took a single glance at the dish and said "No, this is the vegetable root." Now, I am Asian myself, and it's not like I was eating this dish for the first time in my life. I know what bean sprout roots look like. There were many thin bean sprout roots in the dish, which were all brown. But this strand of hair was clearly black and thicker than the bean sprout roots. When I insisted that there was hair, he then took the dish away to the kitchen counter, and he and a group of kitchen staff started to prod at it, moving all the food around the dish. He then had the nerve to return this dish back to me, after it had been mixed around by him. Why on earth would I want to eat it now, after he and his colleagues have been mixing the hair more into the food? I told a waiter I wasn't going to eat it, so he just took it away, with no apology, no offer to take it off the tab, no nothing. An extremely disappointing experience, given that I have been to the restaurant a few years ago and had a pleasant experience back then. I have zero intention to return ever again.

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discerningdiner1984 . 2016-09-04

MORE AT TripAdvisor

Lovely food, friendly, quick and efficient service.

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abs123 . 2016-09-02

MORE AT OpenTable

Service is always a bit bad here - but food is good and quick and resonable

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BeeVee . 2016-08-31

MORE AT OpenTable

The food is incredible - I wish I could eat here every night! Highly recommend the cha cha moola (may have spelt wrong) with turnip cake. Never thought I would like it but now I am obsessed!

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jasmine152 . 2016-08-31

MORE AT TripAdvisor

Me sorprendió para lo mucho y bien que comimos que tuviera ese precio y con mucha variedad de diferentes cocinas asiáticas, tiene camareros españoles. No era un 10 de sitio, pero desde luego, merece mucho la pena si vas por el Soho. Volveré a ir seguro.

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Juan Manuel D . 2016-08-25

MORE AT TripAdvisor

I used to come here regularly with friends and the dishes were always really fresh, colourful and tasty. I'm not sure what's happened or whether there has been a change of management, or a major cost-cutting exercise but we ordered two mains and both were dull, bland and very very uninspiring. I ordered the "Prawn Sambal" which sounds appetising on the menu but alas, when it arrived it was anything but. Literally a pile of white rice, three slices of cucumber, the end of a badly cut tomato and prawns in what tasted like a shop bought (and not freshly made) sauce. I called the waiter over and asked if there had been a change of management as the food looked so poor and badly presented. He just grinned and asked if I wanted to speak to the manager. I know when they had the old menu the food was fantastic but that was well over a year or more ago now. I won't be coming back again- I have a feeling it is fraying around the edges and even the chairs we sat on were slashed and worn out!

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ObjectiveFoodie007 . 2016-08-23

MORE AT TripAdvisor

Had some spare time last week and decided to go for Asian. Restaurant looks very appealing from the outside. Service very quick and was served dinner within 10 minutes. Although there was a "spicy" warning on the menu, my dish arrived very bland and boring. In and out of this place in 20 minutes. Price too expensive for what it is.

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Sonny V . 2016-08-20

MORE AT TripAdvisor

This is perfect for a quick week day supper. Don't expect haute cuisine, the food is decent but not exciting. We go here after work, perfect location. Good value for money.

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Judith B . 2016-08-17

MORE AT TripAdvisor

Au cœur de Soho, dans une cour intérieure donnant sur Carnaby Street, un asiatique bien sympa.Très bruyant, de grandes tables où on vous regroupe plus ou moins par quatre, un éclairage bas assez diffus. Beaucoup de choix à la carte, prix très raisonnables.

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DJDidans . 2016-08-14

MORE AT TripAdvisor

This open table booking did not work. We compromised the time we booked to what it said was available here but when we turned up the restaurant said they do not take bookings on Saturdays.

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Amiee . 2016-08-13

MORE AT OpenTable

Buen servicio, rapidez, buenos platos y buenos precios, teniendo en cuenta que Londres es una ciudad muy cara.El local es muy original, las mesas son largas y se comparten con el resto de comensales.

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Sandra S . 2016-08-11

MORE AT TripAdvisor

I came to Cha Cha moon when it first opened and dishes were pretty good. After a year or so I didn't go back because the food became quite bland. This was back in 2008/9. I went recently with family and we ordered a variety of dishes. Noodles, soup, chilli beef, udon and salad. Some the dishes were ok but no way authentic. The udon was swimming in sauce and it was supposed to be wok fried (dried). The beef noodle soup was quite mild and noodles were too soft, the broth was bland. The chilli beef was served lukewarm. The seafood ho fun was covered in some kind of black bean sauce that stuck onto the plate and the vegetables were huge, anyone could choke on them. The service was ok, nothings special no smiles or any special treatment. I felt the food was served to us in a rushed mannger and the staff were quite forceful. Its a shame really because the place was good when it first opened. I should have stuck to my guns and waited in line for 30 mins for Shoroyu Ramen I would have been much happier and satisfied.

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Giordanokaye . 2016-08-03

MORE AT TripAdvisor

Per chi è abituato ai ristoranti cinesi italiani qui potrà scoprire la vera cucina con i veri sapori orientali: non cibi preconfezionati surgelati e cotti al momento ma sapori reali. Non penso in 43 anni di vita di aver mai mangiato ravioli cinesi così buoni, forse neppure in Cina! Molto buono il curry di agnello in salsa al latte di cocco, gli spaghetti ai frutti di mare (sempre cinesi: non pensate di essere in una trattoria Ligure o Partenopea!) e gli spaghetti in brodo. Il tutto rigorosamente accompagnato da birra per qualcuno e tè per qualcun altro. Buon rapporto qualità prezzo e soddisfazione garantita! Forget the italian chinese restaurants: at Chachamoon won’t present you the usual frozen and all-the-same-tasting-stuff but will enchant you with real oriental tastes. I think here I’ve had the best dumplings ever in my 43-yrs-old-life, even better than in China maybe! The red curry lamb was very pleasant and the same were the seafood noodles and the noodles soup. Everything was accompagnied by beer or tea. Good prices and satisfaction quaranteed!

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magellanoge . 2016-08-03

MORE AT TripAdvisor

It's good for a quick fix if you are craving some noodles after a long shopping trip. It is close to the main shopping streets like Oxford, Regent and Carnaby street. We ordered three Taiwanese beef noodles and it tasted nothing like it. It was fine just nothing like what it is supposed to be. The noodles were too soft borderline on being mushy, and the skin for the potstickers were too thick. The soup was very sweet, it would have been better if not stew with so much sugar. It's full of young people, and I think it is good for a quick noodle fix but nothing authentic or very Chinese about it.

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pattyhuang9 . 2016-08-01

MORE AT TripAdvisor

Service was nice and prompt, but food was just very very poor...starters were dry and tasteless, while the curry was like a cheap soup with few peaces of bad quality meat. Do not eat there, London has much more to offer in terms of Asian food!

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Enrico R . 2016-07-29

MORE AT TripAdvisor

Good food and wine selection, at fair prices, although my waitress was rushed to the point of impatient. Good ingredients, but the toppings on the noodles were too scarce (my tofu and eggplant cu mian dish had two pieces of eggplant in it).

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AMSW . 2016-07-28

MORE AT OpenTable

This is a very nice Asian fusion option. The wine selection is limited but doesn't disappoint, the ambiance is very relaxed and friendly, and really nice location.You need to take the sticky chicken! Amazing!!

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Ike-rangel . 2016-07-27

MORE AT TripAdvisor

The food is great in this place, specially any kind of noodles, the price is just right and the ambience is unique, you are very close to other customers, and its a nice place to end up a long walk by oxford street and carnaby.

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Oscar C . 2016-07-26

MORE AT TripAdvisor

Came back for a business lunch and it was better than the previous. Food is great and will come back again soon.

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CityBroker . 2016-07-26

MORE AT OpenTable

We used to go as a family twice a month. The last few times we have noticed how the food has become tasteless, sloppy and very stodgy. The chicken dumplings used to be amazing. Now they are concrete, teeth crunchers. The staff don't seem to care much either. We will be finding a new place to go. We gave it more than three chances to get better, each time optimistic, but now we're over it.

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deventas . 2016-07-25

MORE AT TripAdvisor

While the portions are big, the flavours are not. Avoid the lamb yellow curry at all costs; it was extremely fatty and the temperature was lukewarm at best. I asked for another serving, and even that one had almost a skin on top as though it has been sat under a lamp for hours. Staff were friendly but quite distracted.

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Harriet N . 2016-07-19

MORE AT TripAdvisor

I have walked past this place many times while shopping in London. I stopped in for a quick drink and dinner with my husband. The food was great and came very quickly. Although I am not a fan of shared long tables we were not seated near someone else so no problems there. The serving of the sides was impressive. I ordered the Guotie and four large ones were served for £5.80. I also had the Malaysian fish curry which is nice and hot and very tasty. The food here is excellent for the price and location in London . I will be returning again.

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zitaaussiemum . 2016-07-16

MORE AT TripAdvisor

Both the interior and food quality have really deteriorated since its opening.

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PeterZ . 2016-07-14

MORE AT OpenTable

Wir waren als Familie zum Mittagessen hier, obwohl wir auf Grund einiger Bewertungen etwas skeptisch waren. Dies hat sich als unbegründet herausgestellt. Der Service war sehr freundlich, das Essen wurde schnell zubereitet und alle bestellten Gerichte haben (auch unseren Kindern) sehr gut geschmeckt. Es haben auch viele Asiaten hier gegessen, was meiner Ansicht immer ein gutes Zeichen ist. Für Londoner Verhältnisse gutes Preis-/Leistungsverhältnis.

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SladeTheLeveller . 2016-07-12

MORE AT TripAdvisor

This is a very competent fast service Asian restaurant. They could be a little more generous with their meat portions but generally very tasty. Bench style seating.

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Adski101 . 2016-07-12

MORE AT OpenTable

Oxford Circus Underground 역과 Piccadilly Circus Underground역 중간에 위치하고 있습니다. 그리고 Savile row 와도 가깝고, Regent street 바로 옆 골목에 있습니다. Cha Cha Moon 말고도 주변에 다양한 음식점이 있어 들어가보고 마음에 들지 않을 경우, 근처에서 대안을 쉽게 찾을 수 있습니다.음식은 주로 아시안 퓨전 면 요리 중심으로 볼 수 있을 것 같은데요, 한국인들에게는 런던에서 약간 얼큰한 맛도 충족시켜 줄 수 있는 흔치않은 곳인 것 같아요. 부담스럽지 않은 분위기에 얼큰한 라면 생각날 때 가볼만한 곳인 것 같습니다~ 가격대는 중간 정도?

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BillySniper . 2016-07-10

MORE AT TripAdvisor

Welcoming staff upon arrival. Great food and atmosphere. Very comfortable and cozy. Good value. Will come back again

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CityBroker . 2016-06-28

MORE AT OpenTable

Ideal place to meet up with friends and share some well priced, excellent dishes. Quality of food is high. Service is good. Tables both inside and out.

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SocialSuicide . 2016-06-27

MORE AT TripAdvisor

"Decent enough, quick food, ideal for a weekday catch up with workmates but nothing special. A lot of the noodle dishes are quite heavy so I would recommend the salads. Service is fine but not outstanding. If the weather's good you can sit out in Kingly Court."

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Sarah J . 2016-06-22

MORE AT Hardens

My friends and I had a late lunch at Cha Cha Moon in Soho. We started with vegetable spring rolls and then had crispy duck with noodles. The food was nice. The service was friendly and fast.

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Dilchard . 2016-06-22

MORE AT TripAdvisor

Very very average from quality of food to environment. The waiter was friendly and showed us to a space and pointed out that he had put us there as it wasn't under the flickering overhead light on the next seat along. The food was very average, I had a sticky/sweet chicken and rice dish which was edible, my partner had a very odd lamb curry which had way too much cumin. Spicy aubergine was the best dish as it had an interesting flavour. Toilet was better suited to a grubby pub - toilet seat was hanging off, loo roll on the floor - nice. If you like Chinese go to A Wong in Victoria.

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London123travels . 2016-06-21

MORE AT TripAdvisor

Le cadre est magnifique - très convivial dans le kingly court mais le restaurant reste moyen et le service est assez lent. La prochaine fois je choisirais un autre restaurant vu l'embarras du choix dans ce lieu.

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Bechir B . 2016-06-21

MORE AT TripAdvisor

Très bon restaurant asiatique! J'ai pris des nouilles sauté, j'ai adoré!Je vous conseille vivement l'asian mojito si c'est toujours d'actualité.L'ambiance est cool.

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sabineoignons . 2016-06-11

MORE AT TripAdvisor

I visited the restaurant on a Sunday at lunch. Food is good and portions big. Only disappointment is seeing some members of staff lacking in motivation and not smiling to customers

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Nick C . 2016-06-07

MORE AT TripAdvisor

What a shame. We'd been coming here fairly regularly since Cha Cha Moon opened around 2006 and, after a break of a year or so, we were looking forward to returning. What a huge disappointment. Alan Yau has seemingly gone and clearly the accountants have taken charge - to the detriment of everything. We'd have much rather gone to Tesco and bought a cheap ready meal to eat at home as it would have been better in all senses. Always functional yet smart before, things are looking time-worn and tatty, especially the loos. The service was as brief and perfunctory as possible. As for the food - appalling. My seafood Singapore noodles were drab, tasteless and boring, 'decorated' with a clearly carefully counted-out small portion of seafood on top. They had none of the spice and pizzazz that we've enjoyed before. And can easily enjoy elsewhere - be that our local Chinese or at home with a ready meal. A liberal dousing with Sriracha didn't even manage to enliven them much.My partner's duck salad lacked the promised cucumber and comprised only the equivalent of a supermarket bag of leaves lightly washed in a citrus dressing, and factory-produced crispy duck that rapidly turned to chewing gum in the mouth. Even the Szechuan dumplings were pretty bland - and that takes effort. We complained, of course, but were hungry so needed to eat rather than go and find another restaurant. A second waiter came to apologise and tell us that the manager (who seemingly didn't have the guts to come and speak to us herself) would take the noodles off the bill. So it may not have been expensive in the end, but it wasn't worth it even then. We'd have trouble convincing ourselves to try it again as there are plenty of other places to go, especially in busy and buzzy Kingly Court where Cha Cha Moon is located. Mr Accountant - please allow your chefs to spend a little more on ingredients and preparation, even if it means raising prices a little. They don't seem to have moved much over the years and you're now being left behind. It's now all less than average. Very sad - from our expressions during and after our meal, to the food itself.

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AntiqueMark . 2016-06-06

MORE AT TripAdvisor

it was about the flavors.. the food was not good as I expected! I like chinese food and I've tried so many Chinese restaurants from all over the world. This restaurant wasn't good and it's impossible to visit it again!

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lamya2014riorobles . 2016-06-05

MORE AT TripAdvisor

I can't understand why anyone would give this place a bad review. OK, so there may not be much option to change things around on their menu, but.......It's a noodle bar. You order your food. It arrives quickly. There's lots of it.The staff are fast friendly and efficient. Its fresh. It's reasonably priced. In this place you can even eat outside. If you want tiny portions and to sit on a table by yourself and pay a load of money go elsewhere.We were blessed on the evening we attended with a theatrical lady who gave us, and anyone within earshot of her foghorn voice, the benefit of her views on any of the west-end shows currently running. If this well-upholstered dungaree-clad visionary is in the house then you are in for a treat. Pin back your ears.....

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Firestarter29 . 2016-06-04

MORE AT TripAdvisor

Fast friendly and efficient delicious food for a lunch with our daughter

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Spice . 2016-06-03

MORE AT OpenTable

We ate her with our daughter. Nice outdoor courtyard if weather good. You eat at wooden benches. Service was friendly. Dishes arrive at different times but they do tell you it wasn't a problem for us. We all ordered mains with rice or noodles and two sides. Bill was reasonable especially for London. We would eat here again.

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732kent2 . 2016-06-02

MORE AT TripAdvisor

I must say good food but with cold service,good place if you want quick food, like a street food,no check back, just take order and drop the food then that's it.

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Sandy4sangi . 2016-06-01

MORE AT TripAdvisor

It was a reunion with friends from Singapore - we decided it would be good to have lunch in a place which served Singaporean/ Malaysian/ Chinese cuisine .I had many good memories of good food at Cha Cha Moon , however this time we all agreed that the Char Kway Teow and Beef Hofun arrived not steaming hot and they didn't look as if the noodles had been cooked fresh. The Singapore noodles however was the best dish and seemed to have been cooked fresh. A change of chefs / kitchen staff ?? I won't be going back in a hurry !

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Christinachia . 2016-05-29

MORE AT TripAdvisor

É tradição os amigos se encontrarem ao final da tarde para tomar um chá. Lá tem dos mais modestos ao mais completos, mas esses são os mais caros. Vá nem que seja para tomar um chá com creme e comer um modesto pedaço de bolo de maçã.

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Iara S . 2016-05-25

MORE AT TripAdvisor

J'adore les mets asiatiques, mais celui-ci m'a laissée sur ma faim. Manque de saveur, service est OK. j'ai vu mieux et j'ai vu pire

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zara1213 . 2016-05-17

MORE AT TripAdvisor

Went here for our wedding anniversary meal at lunch time . We were not disappointed, my wife had the Asian Mojito and yes there was a nice amount of alcohol in this, not watered down. I had a beer. We had a shared platter for starters and asked for a small change as wife does not eat squid and this was accommodated. The starter came as we were eating our mains worked for us but ... For mains I had the Singapore fired noodles which was just the right amount and flavoursome. My wife had the Szechuan chicken noodles and this was plentiful as well. No space for dessert. Will definitely be back. This restaurant is close to Carnaby street. May

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lovemyfood . 2016-05-17

MORE AT OpenTable

We made a reservation for 50 students and 3 teachers. Within 30 minutes everyone had his drink and food in front of him. The quality was good and it was enough.

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mellow1010 . 2016-05-16

MORE AT TripAdvisor

Poor service and limited choice on the menu if you want something less spicy. It's an alternative to Wagamama's for some, but I personally didn't enjoy it. The Strong taste covers the actual taste of the food, I saw people leaving without eating what they'd ordered. Located in very busy Carnaby Street, this place has got a nice outside seating area.

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Saretta09 . 2016-05-15

MORE AT TripAdvisor

This review is purely for drinks. We sat outside in Kingly Court on one of the long bench tables and just asked if we could have drinks. This was not an issue and the waitress swiftly brought us over a drinks menu. Our waitress was great, smiley, friendly and attentive. We had a bottle of prosecco which was reasonably priced for London - £24.00 and sat and chatted for a good 1.5hrs. The food did smell & look lovely and based on this experience I would be tempted to go back and try the food despite some of the negative reviews. Tip: sit outside if it's nice, Kingly Court is great for people watching!

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BelleReviews . 2016-05-15

MORE AT TripAdvisor

The food did not taste fresh and tasted like it had been re-heated. We ask for a slight change to one of the dishes and was told they could not change anything, which makes me think its all pre cooked and then heated up. It was a flavourless meal We ended up going for a second meal that night because we were so disappointed with our food.

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Freya D . 2016-05-13

MORE AT TripAdvisor

Buona cucina asiatica! Ambiente carino e personale cordiale e disponibile. E per essere a londra prezzi non eccessivi! Consigliato!

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Christian1382 . 2016-05-11

MORE AT TripAdvisor

Long time waiting for food, waitres not so friendly, not really helpfull.food tasty. Very noisy inside.i don't think I will back there

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Stokrotka121 . 2016-05-10

MORE AT TripAdvisor

Un restaurant atypique, dans une ambiance animée, tout le monde mange les uns à côté des autres sur de très longues tables avec des bancs. Mais on ne se sent pas pour autant gêné par les autres clients. La nourriture est bonne, bon rapport qualité/prix. le serveur nous a très bien conseillé et on a été servi rapidement alors qu'il y avait beaucoup de monde ! Le cadre est vraiment chouette dans Kingly court !

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MimLie24 . 2016-05-09

MORE AT TripAdvisor

We ordered what the chef recommended and was disappointed with the lack of flavors in the dish. the cocktails arrived at the same time as the food which was poor delivery service. I won't go back. The restaurant is good for larger groups or families

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Henrik F . 2016-05-07

MORE AT TripAdvisor

Sono stata qui a pranzo durante una veloce visita a Londra. Si mangia bene e i piatti sono abbondanti e curati. Ottimi i noodles di pollo con verdure e il pollo con cipolla rossa e verdure. Prezzi nella media. Consigliato per un pranzo veloce!

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LaPry81 . 2016-05-01

MORE AT TripAdvisor

It's often got a buzz to this place, I think it has to do with the dark floors and red colouring in the room. My friends and I sat in the middle of the restaurant and it was next to impossible to get a waiters attention to get a menu, ask a question, get a drink order, order our food, order a refill (you get the picture!) The staff seemed to whizz around on the perimeter of the room but not in between where other customers are seated... It made for a rather long and arduous process to get service. I ended up getting up and walking over to the kitchen to find a staff only to be told "I don't serve tables, someone will be with me shortly!?!" We won't be rushing back...

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misschichi247 . 2016-04-26

MORE AT OpenTable

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