New Little China in Chelmsford

Really disappointing visit to the white horse. Not overly busy when we walked in, was welcomed and offered to sit anywhere in the restaurant. Ordered at the bar, service was fine there and staff member was polite and ensured that what I ordered was put through. Then it came to service. Starters took quite a while to come out, fine with that as it was hot. Then the mains came out. My wife's meal was incorrect, asked for no cheese sauce, with BBQ in its place and also the cheeseburger fries. The burger had cheese sauce and the fries we plain. Had to go to the bar to inform them, they took her plate while I had to eat mine to save it from going cold. I finished mine before they came back with again, the incorrect burger with cheese sauce. Fries we now right. She didn't want to send it back again as I had finished mine and we had to get back home to pick our daughter up. Burger bun was awful too. Overall, started off OK but unfortunately went down hill.

The guys on subway as the manager old man he was very rude and not use gloves at all I asked him to use and then he use only one hand with not other hand I need complain to food safety!!! Also not putting right amount of meat and there is hair inside the meat speaking rude saying I will kick out we’re all customers back of me !!! Man looks like old with tracks No apron , as-well no hat really I disappointed never return back there 👎 business owner needs to know what’s happening inside needs to word with him !! I am waiting reply back from you !!

Just heard you guys might closed?! You can’t be doing that! Where will James get his breakfast and lunch while on shift with the trollies?! THINK OF JAMES!

Shocking customer service from this hotel. Made an error when booking and rather than assist in correcting it was very much computer says no….. stay in the premier in down the road much nicer/helpful staff

Nice and friendly staff, good food!