Best Western Atlantic Hotel in Chelmsford

The guys on subway as the manager old man he was very rude and not use gloves at all I asked him to use and then he use only one hand with not other hand I need complain to food safety!!! Also not putting right amount of meat and there is hair inside the meat speaking rude saying I will kick out we’re all customers back of me !!! Man looks like old with tracks No apron , as-well no hat really I disappointed never return back there 👎 business owner needs to know what’s happening inside needs to word with him !! I am waiting reply back from you !!

EXCELLENT COSTUMER SERVICE AND DELICIOUS FOOD. Arrived last night way after they closed, and the lady saw we were so hungry and asked the chef if he could make something and he sais yes! I find this is an exceptional costumer service as they had every right to say no as it had been closed for an hour but instead they fed 3 of us with the biggest smile in their face. On top op that the food was delicious and great prices for the high quality food. Thank you and we will be back!🙂

Just heard you guys might closed?! You can’t be doing that! Where will James get his breakfast and lunch while on shift with the trollies?! THINK OF JAMES!

Really disappointing visit to the white horse. Not overly busy when we walked in, was welcomed and offered to sit anywhere in the restaurant. Ordered at the bar, service was fine there and staff member was polite and ensured that what I ordered was put through. Then it came to service. Starters took quite a while to come out, fine with that as it was hot. Then the mains came out. My wife's meal was incorrect, asked for no cheese sauce, with BBQ in its place and also the cheeseburger fries. The burger had cheese sauce and the fries we plain. Had to go to the bar to inform them, they took her plate while I had to eat mine to save it from going cold. I finished mine before they came back with again, the incorrect burger with cheese sauce. Fries we now right. She didn't want to send it back again as I had finished mine and we had to get back home to pick our daughter up. Burger bun was awful too. Overall, started off OK but unfortunately went down hill.

Nice and friendly staff, good food!