Based on 1.622 opinions finded in 3 websites
Based on 1.622 opinions finded in 3 websites
Nº 720 in 898 in Bath and North East Somerset
Nº 124 of 153 British in Bath and North East Somerset
Opinions
Very good food staff were friendly enough 👌
dawn kelly . 2024-10-29
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Food was lovely, very friendly atmosphere and Katie who served us was very polite and helpful.
Lisa Hampton . 2024-10-28
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I have had great service in this pub, from the excellent food and drink to the staff. Especially Amy Robbins, whose pleasant courteous welcome made me feel most comfortable and settled. Nothing was too much for the staff, so that it was not just a meal in a pub, but an experience, thank you very much. X
Elizabeth Hutchinson . 2024-10-27
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A good, clean pub with a nice atmosphere. Wide range of vegetarian options available. Service was great, our waitress Amy was very friendly, attentive and knowledgeable on menu and drink choices. She recommended the mushroom pie and having now tried it, so do I.
Rachel Howland . 2024-10-27
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Good service, very pleasant young girl who service us,food was brilliant, we really enjoyed our meals
Mandy Britton . 2024-10-27
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A+ amazing food and venue, staff are brilliant from chris & asha
Chris Renton . 2024-10-26
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Nice pub, friendly staff and good value.
Jacqui Henderson . 2024-10-25
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Absolutely lovely service and lovely restaurant
Samantha Taylor . 2024-10-25
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Amazing service and Helena and Flo were most welcoming
David Wills . 2024-10-25
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Amazing service from katie, very lovely smile and happy lady
Freya Smith . 2024-10-24
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The food was spectacular and our server Katie was so lovely. I would highly recommend this place.
Eleanor Currington . 2024-10-24
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This place is huge. Popped in a quick pint on a Tuesday afternoon
M AP . 2024-10-23
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We love coming here. Always lovely food and the staff couldn’t be more keen to please. Can’t complain!
Tilly Butter . 2024-10-23
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Lovely quick stop for lunch, had the lunch menu very tasty highly recommended 😀
Natalie Street . 2024-10-23
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very lovely staff, very nice food and a very calming atmosphere would 100% recommend!
Millie Holloway . 2024-10-23
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Great service, great atmosphere. Can’t wait to go back
Darren England . 2024-10-22
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Had a lovely meal and drinks, staff couldn’t be any more nicer , so helpful and friendly , had a lovely chat with the assistant manager , made us feel so welcome Will definitely be back
Sarah Windsor . 2024-10-22
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Nice atmosphere and great food!!
Callum Taylor . 2024-10-21
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Booked a big family meal for 26 of us, adults and kids. Food and service were great and our large party was really well catered for. Kids loved the play area. Thanks for a lovely afternoon
Helen Crossman . 2024-10-20
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Wle come back to gge New Inn because it is consistently great in all respects. Good food good beer and friendly efficient staff.
Steve Regester . 2024-10-20
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Food was very slow to come out but can't fault the food itself
ashley jackson . 2024-10-20
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We received xcellent Service from Tina. Thank you
Nathan Daniel . 2024-10-20
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Great food and friendly service from Tina
Simon French . 2024-10-20
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We came in last Sunday. We were warned that food may take awhile due to the pub being short staffed. We were very impressed as everything came out in good time, food was great. Kids had a blast in the play area outside. Shout out to the chef, as we found out on leaving that he was the only one in the kitchen! Great place for the family.
James Riple . 2024-10-19
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A very pleasant first experience, a warm and friendly atmosphere, the service was excellent, especially by Tina, the food was very nice and a good size portion. Definitely go again
Val Tournant . 2024-10-19
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Excellent. Very attentive. Very personable. Enjoyed food and setting. Excellent.
steve addicott . 2024-10-19
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Katie was very helpful and informative. Food was lovely and really liked the choice of having smaller desert with coffee.
Jackie Addicott . 2024-10-19
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Good vegan options 👍 always good to have more than the standard offering ! Katie was very attentive and helpful. But no vegan dishes mentioned in the options below !
Claire Good . 2024-10-19
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Great food great service especially Helena and Daryl pure excellent
Jack Randall . 2024-10-18
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Atlantis is such a lovely waitress, always smiling and very sweet and polite. She made our experience lovely, and gave us great service.
Sammie Dimery-Seek . 2024-10-18
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Great pub great food great service
David Vowles . 2024-10-18
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Really nice pub all round.. Great food better beer and lovely staff who are always helpful
Edward Bruce . 2024-10-18
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Excellent service, very polite and welcoming, great food
Kerrie Green . 2024-10-18
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A great find, lovely food, fantastic service, we'll be back soon.
Danni Jones . 2024-10-17
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Good value, lovely cooked meal, friendly staff and great service.
Pat Bennett . 2024-10-17
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Friendly staff very quick service food was delicious
Amii Caddick . 2024-10-12
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Very good and nice.. all food tasty and service was excellent.
Matthew Fry . 2024-10-12
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Just popped in for a lite bite at lunchtime. Food was delivered quickly and was delicious. Staff were very friendly.
Lindsey Ashworth . 2024-10-12
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Amazing food. . Great atmosphere
Alicia Townsend . 2024-10-11
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Very pleasant. They go the extra mile. Heleena especially is very attentive to detail. Great with young kids aswell!
Charlotte Sage . 2024-10-11
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The lasagne is my favourite, alright!
Daniel Evans . 2024-10-11
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Quick and efficient service from friendly staff. food could have been slightly hotter
Phil White . 2024-10-11
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Had a large family meal tonight, Amazing service and really good food. Will definitely be back.
Lee Lodder . 2024-10-10
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Absolutely amazing, staff are great, and great banter
Craig britten . 2024-10-09
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Great staff, amazing food. Katie and Helena very helpful. Great carling
Timinater . 2024-10-09
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Both Amy and heleena have been very welcoming. Thank you for 5* servicemen you both.
Stephen Gary Aldridge . 2024-10-09
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Lovely visit Amy and the other staff were welcoming and helpful. Great new menu light bites just what we needed thank you
Nicola Sandell . 2024-10-09
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Great pub and lovely food! Highly recommend
Laura Wood . 2024-10-08
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Great experience!!! Lovely staff
sophie . 2024-10-08
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We had lite bite 3 course lunch today and could not fault it. Tina and Olivia were very good and helpful and gave excellent table service. 👏
Kim HARRIS-JAMES . 2024-10-07
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The child’s mac and cheese was tiny and a 10 year old could of ate it in 3 bites and it was freezing cold ❄️❄️❄️❄️❄️❄️❄️❄️ the park was alright my child cut his finger on it and the toilet was clean 2 star 🌟
John Sillence . 2024-10-06
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Says dog friendly but it isn’t. Felt like the manager made a big announcement to the whole restaurant that we shouldn’t be there, very embarrassing.
Katie Mitchell . 2024-10-06
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Went today with my partner for a Sunday dinner and the service was excellent, the staff were really helpful and welcoming. Food didn’t take long. Over all it was a really good experience- definitely recommend.
Maya Edwards . 2024-10-06
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Very bad experience. We arrived at 3pm and they told us that they no longer served a menu at that time. A father who arrived an hour after us with his two children was served the menu without any problem. I find it unfortunate that because you are foreigners they tease you like that to charge you more money.
Laura Rentero . 2024-10-05
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Family friendly, nice garden with a playground for children. Delicious food made by Iuliana-the chef! It’s a nice pleasure always, to go there. Flo also polite and hard worker, he goes above and beyond to serve his customers.
Oana Zabloschi . 2024-09-23
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Awful food, limited menu, dated building, toilets horrible.
Esther Dow . 2024-09-22
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Popped in twice on a recent holiday. Friendly service and nice food. Sampled the new menu and the Chicken Katsu was very tasty. Can't fault it for the price. Thanks
Caz R . 2024-09-20
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Lovely little place the hosts were amazing nothing was too .much trouble views are stunning too big garden and play equip for the littlies x
ingrid cartlidge . 2024-09-13
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Very friendly service with well cooked standard pub food. The staff at the New Inn couldn't have been more cheerful or helpful. I had garlic mushrooms (usually a starter) with chips and salad. My husband had the gammon. Standard chain pub fare but very well cooked and very reasonably priced so no complaints here!
June Kent . 2024-09-08
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Food was delicious, great seasoning on the steak and the bbq sauce with the burger tasted amazing, the puddings we had was the gooey brownie and the warm Blackberry and apple tart with custard and can not put into words the texture and the taste could not have been any better! The warm full feeling was a good feeling. friendly staff couldnt do anymore to help, we stopped by on a rainy drive, so the interior was nice and warm and comfortable. I would deffo be coming back again. Hats of to the chef because he smashed it!!
Abigail Hutton clarke . 2024-09-05
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Fantastic food, very helpful and friendly staff who go out of their way for you. Pints even better.
Jake Dodwell-Clee . 2024-09-05
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After watching Bath rugby win, my husband and I thought we'd stop for a meal and a drink. The man greeting us was cold and unwelcoming, as I always think a simple smile goes a long way. My husband asked if he had to go to the bar to order the drinks and was told it was table service. So we waited and waited and waited!!! No drinks menu on tables. One waitress came to ask if we had ordered, to which we replied No. I asked for a pint of soda and lime with No ice, and of course it arrived with ice. So I asked again with No ice. The girl was apologetic and got me the same drink with no ice.Our meals arrived and by then, my husband had finished his 1st pint so he asked for another one. It didn't come, so asked again and still nothing, I had finished my meal, so he decided to go to the bar and got it himself, whislt his food obviously got cold!!! If you say "table service" then do it properly or not at all!!!! The place wasn't even busy so God help them when it is! Otherwise the food was quite nice and super cheap, but the supposedly "award winning pie" wasn't up to that standard! Nice pie but most certainly not outstanding. We won't be returning.
Pascale B . 2024-08-31
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Huge garden for kids to play in
Nik Wilkerson . 2024-08-31
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Visited yesterday felt very welcome when being shown my table by the new Welsh Manager he was very friendly also had great service and food come out quick and was brilliant and I really enjoyed my experience and will definitely come back again.
ZXEN woko clips . 2024-08-27
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food ok had turkey but noticed beef wasn't pink. Food could have been warmer. Service was awful. Didn't see waitress in 45 mins waiting for a missed drink and to order pudding Won't be going back. Also landlord iron your shirt looks tatty
Kim (kim) . 2024-08-25
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fantastic staff and very frienfly amazing would definality cone again atlantis thanku
Victoria Bass . 2024-08-25
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Really great Sunday lunch here, reasonably priced and served by helpful knowledgeable staff.
Nigel Leverett . 2024-08-20
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Staff very welcoming and restaurant clean and bright. We were eating later in the evening so the kitchen was getting ready to close so the quality of the food was not as it could have been. The steaks were quite fatty and chewy along with the chicken that was a little overdone, however it was all edible and that was all we wanted.
Sarah Garlington . 2024-08-18
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Not the best Sunday lunch. Very little veg and the brocoli was very hard. Beef was on the menu as pink but it was overcooked and dry, had char grilled lines where it has been cooked again. The roast potatoes were more like chips than a potato. Definitely won't be coming back.
Jamie Baker . 2024-08-18
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Fab ! Helena rocks ! But no cauliflower cheese ?
liz sandison . 2024-08-18
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Although it was busy ,they took our booking so obviously thought they could cope ,we waited over hour for our lunch to be served, had to ask for desert menu. Always bit hit and miss here it seems
Kathryn Thatcher . 2024-08-18
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Very good food and drink ,staff very friendly,well worth a vist
Jan Gregory . 2024-08-17
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Great food at great prices. The staff are very nice and hardworking, the tables are spaced out and the place is well looked after. The brownie from the kinds menu is a decent size and only £1.99! Just right if you don’t have a lot of room after the main course but still fancy something sweet.
Sadie Veil . 2024-08-16
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Lovely food friendly staff and cosy and clean pub would highly recommend if lived nearer would definitely be a regular.
Tara Bull . 2024-08-15
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We have not been here for a while, and I was a little bit disappointed to hear that the manager Mike has left. That being said all of our party had a great evening on Wednesday,food and service was fantastic as always. Nothing was too much trouble for the two girls working, they really did make our evening even more enjoyable, hats off to them.
Marion . 2024-08-15
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Nice meal, but very small portion for the price
Kim Dyer . 2024-08-15
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The roast pork dinner was really nice and flavoursome. Lovely piece of crackling.
Martyn Harris . 2024-08-15
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Visited today with my parents as it looked lovely . We just wanted a pint and some chips as we didn't have a great deal of time. We walked in to find a nice table to sit, and we were met with a 'frosty' "Yes. Can I help you?" I said we were just looking for somewhere nice to sit and were then told.we had to wait to be seated. That was fine but we were waiting a while while the lady served everyone at the bar then told to wait another few minutes while tables were prepared. We were sat in a crowded area with a spot light which was uncomfortable and so asked if we could move to a table near the window. This was fine but they insisted on cleaning the table which already looked spotless. Anyway. We ordered a pint and the "rosemary salted skin on fries". When they arrived it looked like half a bowl of oven chips with no.seasoning and certainly no skins on. When I reluctantly mentioned this to the lovely waitress she said she would get some more rosemary salt we could apply ourselves. Total disappointment! It was a small bowl of salt with a tiny sprinkle of dried rosemary. I have had seasoned fries before in other pubs and they have been knockout delicious! We could see the waitress speaking with the lady who appeared to be in charge and she came over asking if everything was okay. I had to air my disappointment and she suggested we have the regular chips instead. I don't know if they were short staffed or what but said lady was not welcoming , passively aggressive to, not just us, but another couple who wandered in looking for somewhere to sit. No smile, cold as.ice. I appreciate people have off days but I can't say I will be visiting again anytime soon.
Climber58942204501 . 2024-08-14
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Service was amazing as always and lovely servers and great conversation with polite manner. Love this pub
madi goddard . 2024-08-11
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We have been coming to the new inn for years but on the last few occasions not good. Unfortunately on par with Wetherspoons.
Adrian Beaumont . 2024-08-10
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This place used to be a gem that whenever we were in the area we would visit. Now, there has been a change of management and although you don’t get the same friendly banter from the current manager as you did with Mike (in fact the new guy is quite rude) thankfully Heleena still remains on the staff. She is a real joy, happy, knowledgeable and just a great person. The food was excellent as always and I imagine the new manager will probably offer the same level of friendliness as Mike used to once he gets more comfortable
Harry H . 2024-08-07
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Wonderful staff who are so friendly and accommodating. The food is excellent and reasonably priced.
Esther Gooderson . 2024-08-07
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Fantastic food, the Salmon especially was really good.
Paul Evans . 2024-08-06
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Visited here a few times, a bit dubious about tonight’s visit as heard that it recently been taken over by new manager. BUT… nothing to worry about! Very warm welcome by the new manager didn’t catch his name (very nice Welsh Man) Gave a warm welcome, showed us to our table,which we specified in our booking. Ruby was our waitress for the evening, She was very courteous, took our drink order, and gave us adequate time to browse the menu. We ordered our food and that did not disappoint. Some new dishes on the menu and prices not too bad. Our food arrived hot and with a smile From Ruby asking us if there was anything else she could do for us. Food was of a high standard. My only complaint would be the glasses our drinks were served in could have been a bit cleaner… I like a sparkle ✨ Same goes for the plates the food was served on… maybe a little wipe after the dishwasher cycle. But would definitely visit again. Well done to Ruby excellent service!😇
Lotsonalf . 2024-08-06
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Big garden with play equipment and good value. Nice big carpark. Suitable I'd say for all ages and abilities
Wessex Glass . 2024-08-06
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Lovely atmosphere, lovely food and the Welsh chap was fun and friendly
Claire Davis . 2024-08-06
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Great service and lovely food. New manager is great too👍
peter mitchell . 2024-08-05
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Big garden and play equipment and good value with a big carpark. Suitable I'd say for all ages and abilities
KaL-eL JoR-eL . 2024-08-02
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Came up for drinks the other night, they were really nice. The lady behind the bar, Ruby, was very quick with service. Would recommend!
Benjamin Kingsberry . 2024-07-31
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Always absolutely excellent. Friendly attentive service, wonderful quality food and a complete delight.
SpiralFirst . 2024-07-30
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Haven't been back to this pub in years, but as it is now a Greene King, thought we could give it a go. The website says the New Inn is dog friendly, so booked a table for 3 adults and dog for 5:30pm. Turned up and we were told the only place to sit inside with a dog was at the 'bar' which meant two tiny tables put together next to some 'locals' supping pints. Not appeasing. So we said we would put the dog back in the car to sit in the main restaurant. As we walked into the main restaurant area, we saw a dad and child who was clearly using the restaurant as a day crèche and we had to listen to several renditions of 'Old MacDonald' on the child's tablet. With that and the lack of ambience, it was very awkward, and the waiting staff seemed to have no thought to ask the customer to turn the volume down. The weird decor (grey, with dusty wire lampshades and fishing rods mounted to the roof) left a lot to be desired, and there was plaster and paint missing from some of the walls. Not an inviting setting at all. We shared the camembert sharing platter between three and whilst there was enough for us, we noted that the camembert was not a full one- it had been cut in half and shoved back into the pot, with the table opposite us getting the other half. A bit stingy on Greene King's part. The rest of the platter was deep fried, and very oily. We had the chicken burger, 'ultimate' burger, and a prawn cocktail and chips for mains, but none of it was anything special. For the price, we could just as easily visited a fast-food chain and have got better quality. A disappointing visit, and we all agreed that we'd be avoiding the place for another few years.
S1eepingb3auty . 2024-07-13
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Food was nice, service was brilliant and pub is lovely. Had lots of beef on my roast, only thing I’d have changed is having more veg on my plate but that was literally all. Will definitely be back
Beth Fleming . 2024-07-07
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Brilliant waitresses especially Ruby 😊 very friendly 😀
Gary Wring . 2024-07-04
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Payed a visit after a treacherous journey from the ends of Bristol, I was GASPING for a Diet Coke. Thankfully, a newfound ICON named Ruby ABSOLUTELY 👏 DELIVERED. When I tell you my thirst was QUENCHED and she was talking about how iconic the new BRAT album is!!! Will be returning hit me up with her schedule STAT!
colourize . 2024-07-04
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Atmosphere was great, staff were lovely and attentive, with our waitress Ruby especially. Ample parking and good access.
Jasmine . 2024-06-27
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Had a lovely meal with me and my children lovely park for them to play in the sun will definitely be coming back
Mitchell Wookey . 2024-06-27
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Very good service food was lovely staff was very polite thanks for great meal we will be coming back in the future
Jason Bennett . 2024-06-27
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Met friends here for lunch and was impressed with the range of food the prices and the atmosphere. It's near our home so we'll visit again.
Monica Trinder . 2024-06-25
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Nice side stop on our way to Bath
Megan Winkler . 2024-06-24
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The food is terrible here my partner had the lasagna had one bite and found a hair in it not on it literally inside of it it was hard shrivelled overcooked or nuked in the microwave I then found a hair in my meal as well the in laws had hunters chicken again was overcooked or nuked it was hard and dry stuck to the dish food took 50 minutes to arrive after we ordered barman was rude we ordered a Coke Zero they gave us a regular so we took it back to the bar to have it changed when we told him his response was “how do you know it’s a regular coke” because they taste completely different and it’s not what we ordered the food is very expensive for what all seems like microwave meals plenty of tables but turning people away if that hadn’t booked in advance because they look under staffed if you don’t want to be disappointed then I would avoid this pub even for a quick drink it’s £5.10 for a single pint it’s more expensive than most events we attend as we all know these kind of events are expensive but for a pub to charge more is crazy
Matt Wynes . 2024-06-22
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All the food was amazing. Their drinks are great too and would recommend their steak and cauliflower dish. Their desserts are absolutely delicious. We would definitely come back.