New Chow's Garden in Canterbury

Very nice food, the chow mein and egg fried were particularly good

Great meal tonight delivery driver polite 😄

Food not great, delivery was very long, won’t go here again

The best Chinese by far. Always hot and delicious 😋

2nd takeaway so far and food has never been disappointing. They did miss one dish off our large delivery but customer service was outstanding and sorted it for us quickly. Coming back again for sure.

Usually great, but not tonight. Crispy duck looked like it was swept off the floor. Just crumbs & some tiny bones. Chips were hard & dry. Foxes 🦊 fed well. A lot of money for poor quality. Very disappointed.

The shredded beef was impossible to chew while the other items were wet and soggy. I was excited to try this Chinese but very disappointed.

Great Chinees take away/delivery, best in town.

Food was not great, and no sweet and sour sauce!!!

my meal was awful, chips half cooked and the crispy chilli beef was more like cardboard...the worst it's ever been

Delivered sweet and sour sauce instead of BBQ. Also food was bland, chips undercooked generally not nice.

The squid was very dry and chewy . It’s normally very good 🙁. Other than that all good

one diner was not home when it arrived 30 minutes early.

If you’ve got no bananas don’t offer banana fritters , I’ll stick to my regular Chinese from now on

Really good experience. Food came on time and was tasty.

I always order from New Chows Garden, and the food is always quality. But unfortunately tonight we ordered from them and the food was as poor as it comes. The chips are clearly yesterdays chips, they have a funny colour all over them and they were cold and stale. The rice was ok but the chow mein had a weird chemical after taste. The chicken satay wasn’t even cooked properly, it was pink, chewy and slimy and it’s probably made us very sick as we didn’t realise until we took the first bite and then realised it was not right.

The food was really nice, piping hot and not greasy. The lady at the shop was very nice and friendly. Sadly when we got home the sweet and sauce was missing but after a phone call it was immediately delivered to us. Great customer service.

This is the first Chinese food I have enjoyed since becoming vegetarian, it's been years. The vegan chicken in black bean and the egg fried rice was delicious. Would definitely recommend.

Cold food! Prawn crackers stale! Chicken balls soft!

The food quality was absolutely terrible,not up to the standards at all. All the items tasted disgusting,very very disappointing in the food.

last year they were excellent the food was really nice but this year it has been terrible at times . springroll smelt off on last order smell so bad out of date . You need to get back to how you were in 2023

I have never left a Google review of anything but I had to come here to say that the lady who works here is amazing. We let her know one of us has a severe garlic allergy, which is so rarely taken seriously by anyone, she went above and beyond to ensure no dishes were cross contaminated with garlic. She is so lovely and her manner on the phone is so kind and maternal. Wonderful person, thank you!

First time I have ordered from here and I am very disappointed with my order! The food was dry and overcooked and also cold! Won’t order from here again!

This isn't about instore but still a reflection of the company I'm sorry to say. On the Uber eats app there is a chicken dish in the vegan section, the hot and spicy chicken with chilli sauce. I accidentally ordered it thinking it was the vegan Chicken turns out it isn't also when the order came the uber driver sent his daughter I believe not her fault but she asked me for money when the items were already paid on the app.

Please label the vegan food. Make life so much easier and stress free.

The delivery driver needs to read details of how people have paid ! Shouting at me from his car don’t shut the door you need to pay for that is not right and rude !! Then when I told him that I payed by card he said “oh they never tell us how u pay “ which I find rubbish as never had someone shout at me before ! So better customer service from delivery driver would be nice.

Very disappointing. Crispy shredded beef was like chewing shoe leather, as were chips. Food cold too. Eaten from here before and usually much nicer. A shame.

Food wasnt great. Rice was brown and dry, no mention of brown or white rice for reference or i wouldnt have ordered it. Wouldnt order from here again.

Really enjoyed our food, and amended a dish for us like we asked.

Delivery driver did not follow instructions to not knock on door and to just leave in porch.

Great food and quick delivery.

We like this restaurant and have used them a lot but tonight was really disappointing in terms of delivery time. The food was so late.

Absolutely dreadful food, worst takeaway I’ve ever had. The hot & sour soup was a weird pink colour and tasted of nothing but vinegar and chemicals. They got my order wrong so ended up with huge balls of greasy batter with nothing inside them and a and the Singapore noodles were all broken and looked like rice. On the plus side the delivery driver though late was charming.

If I could rate this zero I would. The worst chinese I have ever had. Never again, sorry but I have to be honest to save others making the same mistake of wasting money.

First time ordering - Food hot and delicious and arrived just on time even on a Saturday evening! Very impressed

Always fresh and always steaming hot food. would recommend and wouldn't order Chinese from anywhere else. Fantastic great value for money 💰

Lovely as per usual! Thank you ❤️

Best delivery driver I have ever had 😂

I get a delivery every so often, food is great. Delivery driver is also kind, so thank you 😊

Sadly the food was extremely greasie and the chicken was chewy and over cooked

Always piping hot and fast delivery. would definitely recommend these

Cracking meal every time recommend New Chow garden.

Was a love hot Chinese meal great quality

While the food arrived in good time and was hot it was unfortunately extremely salty which made the food really horrid,shame as was looking forward to it.Hope the restuarant reads this and can reduce the amount of salt in the food so as not to disappoint any other customers.

Does take a while in general wasn’t late, but definitely worth the wait Great food

Always order from here but food was very spicy couldn’t eat

Lovely curry, but driver did not follow my delivery instructions again 😞

Delicious, as always, love this place!

Very disappointing meal tonight .weve ordered from New chows garden loads of times as a favorite for us but todays food had been re heated .No crispy batter on chicken balls just soft and soggy and pancake roll sub standard !

Whilst food arrived on time and hot it lacked any real flavour other than overpowering saltiness. The sweet and sour sauce looked radioactive it was so bright - cheap and nasty.

Lovely hot food and plenty of it Driver was very friendly and apologised for being late Xx

Chips were soggy and not hot but the vegan satay chicken skewers were delicious!

Yum. Vegan chicken satay especially. I’ll be back.

Delivered early, piping hot. Sweet n sour chicken, egg fried rice and chicken chop suey. All nicely cooked. Not the cheapest, but not the dearest either.

Average Chinese food for Herne Bay

This is my go to Chinese but tonight's food was well below what I have come to expect. Not one of their best.

Really lovely food. Hot when it came only criticism was the chips, they weren’t as good as they usually are but 100% order from here again!

Should have name on them do that know dishes we got

Food was late and items of food was missing!

The food has always been great,hot and plenty and fair price,pleasant delivery drivers and prefer these to the others in herne bay

Poor quality, dry food and took a long time to arrive was cold most likely due to being 25 mins late. Food was then dried out and old.

Fast delivery, food hot & delicious.

Been disappointed with Chinese from other outlets, can say this was superb, delivered early piping hot and delicious 👍👍

We have used you for 20 years and love the food, but tonight was Not the best Chinese food I've had. Special chow mein was very wet and no flavour. The lemon chicken was dry and chewy. The whole meal was just a bit disappointing and not worth £70. We will try again some time and hope it's better.

Amazing food, friendly and speedy service. 5 stars.

The meal was hot and nicely cooked. But the sauce was watery and didn't have much flavour.

Nice and hot food! Can’t fault anything

The chicken was quite dry in the salt and pepper chicken and the batter on it was bland but the rest of the food was lovely

Emma got Hayley’s bean sprouts ⬇️

Food was unfortunately cold and we asked for no bean sprouts and the chow mein was full of them,such a shame as this is our regular chinese

Chicken chow mein had no spring onions, barely any bean sprouts and the noodles were mushy, certainly not the best I’ve had. Good side - great delivery & food was hot.

Best Chinese takeaway in Herne Bay. Never had a bad meal, super fresh and flavourful. Always arrives piping hot. 10/10.

Normally good food,BUT tonight’s was very poor best described as slop threw most of it away will be trying someone else next time

Ordered from them numerous times. Food has always been delicious and the delivery driver has always been friendly. I wouldn’t go anywhere else in the area.

Excellent food. Requested chicken fillet curry to be less spicy and it was the best tasting Chinese I've had since being on china.

Lovely food! Best Chinese I’ve had in ages 👍🏼👍🏼

However, I originally reviewed the order as abysmal as it said I’d received it but hadn’t but now that I have spoken to the restaurant, the lady was lovely and apologetic so all good.

In my opinion the best chinese in hernebay. My takeaway tonight was delivered piping hot and fresh as can be. Christina who answers the phone is unbelievably helpful and her customer service skills are spot on.

Very disappointing food. Too much vinegar / unusual flavours....just not up to bog standard Chinese takeaway faire....be warned.

Very fresh. Lovely tender chicken fillet curry.

Very nice and thanks to the driver who actually read my delivery instructions this time.👌🏻

Love this restaurant but slightly disappointed this evening late delivery and one item of order completely wrong but willing to sti order from here as the only time in 4 years not been 100 % safisfied

Food was great but the squid was underwhelming. Malaysian Singapore noodles were amazing though.

Lovely food and arrived really hot

Always delivered early. Nothing special just decent, tasty hot food as it should be.

Prawn crackers were hard Chop suey was bland Boiled rice in a small container compared to other food.

Really nice good and quick delivery

Had takeaway. Looked good but worst ever Chinese will never go again too too salty. Couldn't eat I Couldn't be bothered to take back even my husband Couldn't eat it

The salt and pepper chips and chicken had no flavour and were not spicy. Noodles and duck was nice.

Great food, still hot, prompt and friendly delivery.

Majority of the food was enjoyed by my family but I thought the mushroom omelette was rather salty and unfortunately couldn't eat it.

Great food, and great customer service from the woman that answers and phone. Ordered 27/05/

Just had a takeaway and it was beyond delicious. Many thanks to the lovely lady on the end of the phone for her very good recommendation. Excellent service and foodvalways hot and fresh when delivered,can't ask for more

Food was not as ordered as the note on the delivery was stated so order was wrong

Not great. Wouldn’t order again from here. Extremely poor quality food.

Food arrived hot and full of flavour will order again.

Delivery instructions ignored, which has caused ALOT of stress! I am beyond livid! So disappointed as I am a regular customer

Absolutely amazing food, huge portions and grate prices.

Majority of meal was as tasty as usual. However the beef and peppers in black bean sauce was so salty we had to throw it away. Shame as the rest of the meal was delicious.

Quick service and super tasty as always. Thank you.