Based on 143 opinions finded in 2 websites
Based on 143 opinions finded in 2 websites
Opinions
Great friendly service and great food
Stephen Mcdonald . 2024-02-12
MORE AT Google
Not a patch on the Mandarin, only used them as the Mandarin was very busy , soggy batter on the sweet and sour , horrible chicken and chicken and mushroom soup too thick and tasteless
Caroline Hobbs . 2024-01-21
MORE AT Google
Lovely food definitely improved alot but slightly pricely
Jamie Buck . 2023-11-26
MORE AT Google
My go to Chinese in the area. I have never had a problem with the food here, I always have the same order and they are consistent with the output. Safe to say I will be back again. The minimum card payment is a little steep at £20. I’m pretty sure they have put this up recently.
Michael Johns . 2023-10-24
MORE AT Google
Tasty food, downside too many onions, making it over priced, otherwise nice friendly family run business
TINA SPENCER . 2023-06-29
MORE AT Google
My food was delivered quickly & was piping hot. Delicious BBQ spare ribs, sesame prawn toast, shredded chilli beef & Singapore chow mein 😋 I have no criticism with the food or service but, they really need to update their website. They offer free delivery if order is over £18 & in a 3 mile radius but don't, because it's an old website. Delivery cost isn't much, but that's not the point. They also have an option to offer feedback, but it doesn't work 🙄 Apart from that, I was very happy with my food ☺️
Liz W . 2023-06-07
MORE AT TripAdvisor
Good tasty food at a reasonable price. Better to order a takeaway in the shop as quicker than ordering on the phone.
Susan Brown . 2023-05-21
MORE AT Google
The food wasn't great, order and went for collection, the quantity of food was great, however it all tasted a bit off like plastic fell in the fryer kinda off. The ribs had no meat, the beef udon was the one thing stopping me putting 1 star as it was OK.
Adam Olly . 2023-04-15
MORE AT Google
It's a takeaway only restaurant, so the question about the atmosphere is irrelevant. The food is reasonable, not as good as the Mandarin in Emsworth, but more than acceptable. The portions are reasonable and the prices fair. That said, the service is far better. It's always friendly and the wait times are so much better.
David McMillan . 2023-03-22
MORE AT Google
Absolutely shocking. Inedible food. Raw chicken balls and ribs just full of sinew. Ended up throwing it away. Never again!
N L . 2023-03-11
MORE AT TripAdvisor
Valentines ruined! Eating my VEGETARIAN CHOW MEIN and find chicken in it! Call up and tell them and they say £5 of next order… absolute fuming
Cerys mia . 2023-02-14
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Only one comment The worst Chinese food I’ve ever had. Spent £28.50, I complained and got £8.50 returned. New China ? Never again.
Bill White . 2022-12-06
MORE AT Google
Phoned in my order when I got there it was an utter disappointment with the young lad serving. This is my second time using New China first time the same lad accused me of not paying had to show prove via my phone he was incompetent Again messed up order and payment issues this is my last time I will be using them no wonder they do not deliver when orders are missing . Get experience mature staff or you will loose customers
Shirley Austin . 2022-11-13
MORE AT Google
Decent food, Shame they don't deliver. Should go on just eat then you will always have drivers.
Dan O . 2022-10-08
MORE AT Google
Food was cold, chips were hard, chicken balls weren't cooked properly, as batter was all soggy and chicken chow mein was bland! Rude service when trying to complain and ask for a refund!!
Karen Bzhetaj . 2022-09-26
MORE AT Google
Very bad food rude service when trying to complain chicken balls not cooked chips hard and chicken chow mien was cold and very bland no flavour to food very disappointed as this is now second meal from there
Maria . 2022-09-26
MORE AT TripAdvisor
Excellent food and lovely staff. Have had many home deliveries done and the drivers are very quick and cheerful. Highly recommended.
Paul G . 2022-04-25
MORE AT TripAdvisor
I mean the food was fine - but the service from the young man taking orders was abrupt and basically rude - he obviously swerved charm school!!!
Catherine Miller . 2022-04-23
MORE AT Google
Being sworn at by staff member ( delivery boy) not great customer service. Twice got home to either find given wrong order or something left out of order. In fact I believe its over four times that there has been the wrong food or something left out of order. Will never order from here again. The only reason why its getting 1 star is because there is no option to give it no stars or even minus stars.
Robert Phelan . 2022-04-04
MORE AT Google
Avoid like the plague. Pre-ordered a delivery for 7.30. Called at 7.50 when it hadn't arrived and was told the driver was just leaving. Called again at 8.15 and was told the driver had left 5 minutes ago. Food eventually arrived at 8.45 so one hour and 15 minutes late. Food was cold and tasteless. Staff on the phone were unhelpful.
Madeleine Spring . 2022-02-26
MORE AT Google
Quick service & food was perfect, highly recommended
Darren Taylor . 2022-01-23
MORE AT Google
I have eaten here a number of times and most often end up profoundly regretting the experience. The only other Chinese is the Mandarin and they always seem to be closed sadly.
Cyril C . 2021-12-28
MORE AT TripAdvisor
Absolutely lovely best one for miles👍😁
Spr Outy (Sprouty) . 2021-11-26
MORE AT Google
Delivered on time .. delicious food .. piping hot…well deserved 5 stars
Sarah Yates . 2021-11-13
MORE AT Google
Three years ago was the best Chinese takeaway in Emsworth sadly not now food quality not the same. The counter staff are great.
Kevin . 2021-11-09
MORE AT Google
Quick delivery. Food is average. Sauces all taste the same.
Jonathon Tooze . 2021-10-15
MORE AT Google
Always my favourite! Thank you.x
Adrian Sheen . 2021-07-14
MORE AT Google
Ordered several dishes for a family of 6 on a Saturday night. Took an hour to arrive but was excellent quality. Various dishes all very good standard. I don’t order often but they have never left me down when I do. Members of our family are not from this area but all commented on the meal being hot and such good quality.
Bodsdad1 . 2021-06-21
MORE AT TripAdvisor
Food came and looked unappealing, when dishing up I found a black hair in one of the dishes. Customer service wasn’t that great either as they didn’t seem bothered by the incident and would only give a discount on my next meal. Totally put me off my food so all went in the bin. I will not be ordering from here again!
J8830ORsamh . 2021-05-21
MORE AT TripAdvisor
AWFUL! January this year I ordered a takeaway for my family from this restaurant as I was recommended by a friend. I will NEVER order from this restaurant again, an hour and a half delivery turned into a 3 HOUR wait and when the food arrived it was STONE COLD. The staff on the telephone repeatedly told me the food was out for delivery each time I called but when the driver arrived he told me it was only given to him 15 minutes before. I demanded a refund from the manager who avoided contact with me and a month later I have still not received a refund for the 3 hour wait and stone cold food that was delivered whilst my family were starving. DO NOT waste your money! The staff do not care about their employees or their customers.
Martell B . 2021-02-13
MORE AT TripAdvisor
Absolutely tasteless...no flavour in any of the 5 different dishes ordered..Really disappointing and wate of money ..Never again!!@
rebecca black . 2021-02-06
MORE AT Google
Lovely food and very friendly atmosphere and staff.the food is cooked with love and passion.very good prices and very good quality of food. Delivery drivers are very well spoken and all ways smile even wearing masks. Keep the good food cooking and keep up the friendly staff.
Robert . 2021-02-06
MORE AT Google
Was quoted an hour but ended up waiting 1h and then a further 40 minutes instore, it was busy which is fair enough, but don't lie to me saying its 'just being bagged up' when we both know its not ready after waiting a further 20 minutes. Food wasn't great either. You can get alot better elsewhere. The lady running the front of store was very rude to the younger member of staff on the phones. Will not be coming here again.
Tom Stubbs . 2020-12-27
MORE AT Google
Absolutely disgraceful service, I ordered and paid by card at 17:45 and was told I would have to wait an hour and fifteen minutes before my order would arrive, I phoned back when my meal was an hour late to be told that it was on its way after another hour I phoned them back only for the phone to ring but no answer, I tried again and again there was no answer, I then tried to call them with a different phone they then answered and I asked for a refund, I was told that I have to wait for the manager to get back before they can issue a refund so over three hours after ordering I am left hungry and out of pocket. Best avoided at all costs but if you are going to take a risk with them be sure that you receive and check your order before paying for it. Absolutely disgusting and disgraceful service.
Russell T . 2020-12-12
MORE AT Google
Sadly this takeaway has lost its way on every count The food doesn’t taste fresh and has little flavour! and the staff are indifferent to you as a customer 😢 I live within a 5 minute walk I now go to Havant Aroma if I fancy a Chinese meal It’s become expensive since COVID And you have to spend £15 minimum to use a credit card😱
Clive7777 . 2020-11-29
MORE AT TripAdvisor
I NEVER EVER write reviews for restaurants and things like that but this time I think its very well deserved.
Junk . 2020-11-13
MORE AT Google
Unfortunately the food is nowhere near as good as the service, tasteless, tough, chewy chicken chop suey, full of onion and green pepper, wouldn’t recommend, definitely won’t use again
Manuela Campbell . 2020-11-12
MORE AT Google
Ordered food last wednesday (04/11/2020) however due to wearing a mask i was accidently missheard and recieved the wrong curry. Despite this however after a quick phone call letting them know they said i could keep the curry and provided me with the original curry which i wanted as soon as i got back to the shop At No Extra Cost! We normally buy from these guys on weekends but i thought id post this review as it was really good service that they gave me! Thanks guys!
Shaun Jeffries . 2020-11-11
MORE AT Google
Randomly refused to deliver to our address anymore with no reason whatsoever. Management refused to explain the reason behind this .was a loyal customer for a good couple of years .I would strongly advise any one who expect a fair service to stay well clear .
Wanderer799787 . 2020-11-01
MORE AT TripAdvisor
We received the wrong food - 2 extra boxes of chicken satay. Phoned to let them know and they wrangled a bit saying they needed to wait for boss to come back. They called back saying they'd give us credit for the extra dishes - having at this point spat out both the chicken and the beef, I knew I wouldn't be wanting more ever again and asked for refund, they agreed. Gross & expensive dinner over, we thought that was the end. Phone rings again and they want to collect the 2 extra dishes (6 mile roundtrip)! Of course we gave them back - but you have to question why they wanted it back for and what they did with it ?! Best avoided
Diana Gray . 2020-10-30
MORE AT Google
Not sure how there still in business when they never pick up there phone.
Darryl Fogden . 2020-10-03
MORE AT Google
Very nice Chinese takeaway, friendly staff. Lovely food, highly recommended to everyone. Regards Conrad.
Conrad Wyatt . 2020-08-31
MORE AT Google
Staff friendly what i ordered was good reasonably priced
Marc Gibbons . 2020-08-23
MORE AT Google
Food was absolutely disgusting.. chow mein under cooked like chewing rubber.. the rice was like trying to chew on pellets the shredded beef was like chewing mouthfuls of gristle in batter. Was told the wait was 25 minutes for collection got there a little early only by 5mins as was on our way home the young lad at the counter went out the back and told her I was here to which she rudely replied "well she will have to wait it will be ages yet I've got deliveries infront of her" just wandering if they rushed to cook the food and undercooked it. Will never eat here again.... yuk!!! What a waste of £30
Amy Bramble . 2020-08-15
MORE AT Google
Friendly and food is excellent and they are quick
linda bell . 2020-08-08
MORE AT Google
Great food, friendly efficient service, fairly priced
Charles Anthony Meadows . 2020-05-03
MORE AT Google
Not brilliant, made a big £87 order, assured ready in half an hour, 65 minutes later still waiting as half my order had been given to another customer!!
John Youngman . 2019-12-24
MORE AT Google
1:5hour wait for 3 chicken chows and a egg foo yung... food totally inedible .!! Called and the Boss lady has lost the ability to speak any English..I feel for the staff who have to deflect the complaints for this fraudulent Chinese takeaway... Keep your 10 percent token gesture. AVOID LIKE THE PLAGUE!!!!!!
Dave H . 2019-12-14
MORE AT TripAdvisor
We ordered a set menu for three (prawn crackers, ribs, beef with mushroom, sweet & sour chicken, chicken satay, spicy vegetables and egg fried rice) plus one additional dinner, a Kung Po chicken. Everything arrived in good time and was hot. Cash on delivery. Really tasty, good quality food. Good portion sizes too. Would definitely recommend.
Andy-S60 . 2019-10-06
MORE AT TripAdvisor
This takeaway serves a very wide range of dishes. The food we had was tasty and reasonably priced. The service was fairly efficient and the food delivered quickly.
Jane C . 2019-07-08
MORE AT TripAdvisor
Where to start! Really horrible food. I mean really. Avoid this place. Travelled down to see a friend and he had ordered takeout. Seems it’s the only Chinese in town otherwise it would be closed. Very sorry but nothing good to say. I phoned and complained about the food but the lady pretended she didn’t understand me.
stevka100 . 2019-06-17
MORE AT TripAdvisor
Excellent food and great service I've been going for years
andrew beer . 2019-05-30
MORE AT Google
Great value and excellent taste
Chris Utting . 2019-05-24
MORE AT Google
Terrible service. Over 2.5 hour wait, and constantly told it’s on its way. Avoid this place if you ever want to eat!
Pete Willard . 2019-04-13
MORE AT Google
Waited over an hour and a half for delivery to be told they were waiting for a driver. How long has my food been sitting there for then? No refund or good will gesture. Won’t be ordering from them again.
Aimee Morris . 2019-03-15
MORE AT Google
have just tried to order 3 chicken currys, all no vegetables 1 with egg fried rice, 1 with chips 1 with nothing. 1st tried to charge delivery, never been charged before, as i live under 3 miles. when questioned this he passed to another person who wanted to take my order, again After 5 minutes of her trying to understand the order and still unable repeat it back correctly i said dont bother! Sorry, no faith I would get correct order. 10 mins of my life I will never get back. Useless. Never get my custom again.
kaz517 . 2018-12-17
MORE AT TripAdvisor
Even thought I think the food is the best around, having to wait 30-45 mins past expected delivery time is becoming the norm lately. Sorry
Sue Williams . 2018-08-23
MORE AT Google
Disgusting. Greasy and no flavour! Hard to identify ingredients and expensive! How is this still open we will never order again. Lucky for them they are only one in town otherwise would be closed down!!
FoxySarah . 2018-08-09
MORE AT TripAdvisor
Chinese takeaway that takes some beating. Yes it took a while to get through on the phone because they were busy but there are lots of reasons for that. The young lady that took our order was helpful patient and extremely well spoken. We opted for the free delivery option and it arrived quickly and right to our door -A pontoon at the marina! Very smart car and pleasant deluvery guy. Then the food - WOW! Starting with the best spring rolls ever, followed by crispy duck with masses of pancakes and finishing with a huge portion of pork chow mein - FANTASTIC
769rayd . 2018-07-30
MORE AT TripAdvisor
Chinese takeaway that takes some beating. Yes it took a while to get through on the phone because they were busy but there are lots of reasons for that. The young lady that took our order was helpful patient and extremely well spoken. We opted for the free delivery option and it arrived quickly and right to our door -A pontoon at the marina! Very smart car and pleasant deluvery guy. Then the food - WOW! Starting with the best spring rolls ever, followed by crispy duck with masses of pancakes and finishing with a huge portion of pork chow mein - FANTASTIC
Ray Dennett . 2018-07-30
MORE AT Google
Thought I’d give this takeaway another go due to convenience. Kung P.O. chicken ordered but disappointed due to lack of chicken and very vinegary sauce. I suggest using other Chinese takeaways in locale I.e. Mandarin
johnnybigbollocks . 2018-06-18
MORE AT TripAdvisor
Terrible insipid bland tasteless food , my sweet sour chicken was the worst I have ever had .. Not a Chinese person to be seen just English people behind the counter .. New China needs new owners !...
Penman12 . 2018-05-11
MORE AT TripAdvisor
This place looked more upmarket than the Golden Chopsticks up the road so we decided to give it a try.The sesame prawn toasts were delicious but that was about as far as it went. The chef needs somebody to explain that throwing half a bottle of Hoi Sin sauce into a dish DOES NOT make it authentic or even nice. The flavourings were either too strong (the hoi sin knackered both the ribs and the kung po beef) or too weak (wet tasteless chinese leaves). Next time I am in the area the Golden Chopsticks will definitely be getting my business again.
Braignard . 2018-05-05
MORE AT TripAdvisor
Best Chinese takeaway food in Milton Keynes. Lunchtime special meal £4.99 is fantastic.
John Barrett . 2018-03-13
MORE AT Google
i loved it cant fault this gaff get daaaawn on the double
Dan Cassidy . 2017-12-14
MORE AT Google
Got a set menu takeaway from here on Saturday night.
CharlyGaskyns . 2017-11-23
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Fairly typical Chinese food. Can't say I have ever had a bad meal here, but it is nothing exceptional, but quite tasty.
Deb M . 2017-08-10
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great selection, great quality and offers delivery - always busy - our number 1 option for a takeaway. Menu d is excellent value.
emwsorth1 . 2017-08-09
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Always friendly. Good food with good portion's.
Matthew Grounds . 2017-05-14
MORE AT Google
Ordered Kung Po Prawn and a bean curd dish....the kung po prawn dish was absolutely disgusting. The batter tasted burnt and the dish had so much vinegar in it that it was inedible! Honestly hands down the worst chinese takeaway food I have ever had!
Tara E . 2017-04-24
MORE AT TripAdvisor
Great takeaway with great food and quick delivery from polite staff. The prawn toast is the best I have ever had. The chicken in the sweet and sour balls is very tender.
Barbara D . 2017-03-01
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Phoned up for a delivery .... very quick in delivering.... altho the lady on the phone was a bit awful... the food was hot...usual high standard and quality and the delivery driver was very chirpy
boohoo29 . 2017-03-01
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We were staying nearby and as we arrived late in the evening we didn't want to cook. Found the New China Takeaway. Food was ok and service was very quick.
Karen B . 2017-03-01
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Delivery staff tried to run us off the road, boss wasn't interested.... kitchen is filthy!! Avoid!! There are many other much better Chinese cuisine options in the Emsworth area!!!
Kayleigh S . 2017-02-18
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Estaba visitando a mis padres, que había pedido una comida para llevar China nueva y he recogido en mi camino a través de verlas. No solemos tener comida para llevar y no me he de nuevo desde el lugar en particular. Esperé cinco minutos o así para la orden de que se acabara, aunque había sido previamente llamó, así que no puedo entender por qué, después de llegar a mis padres y sirve la comida inmediatamente ya estaba bastante frío y congealing. Gracias a Dios por el microondas! No parece muy apetecible, así que se negaron a comer nada. Mis padres comentaron que no era el mejor y dijo que no volvería a pedir de nuevo desde allí.
FoxySarah . 2016-10-28
MORE AT TripAdvisor
Lovely food, prompt service, accept card payments by phone and friendly staff. Best Chinese in Emsworth.
Magicrosie . 2016-10-10
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Genial para llevar con precios razonables y la comida recién hecha. He utilizado antes y nunca me decepcionó.
GrahamofBosam . 2016-09-28
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Excellent staff and very friendly and the food is amazing always so tasty and loads of flavour. It is very clean and the price is very good for anyone after something good to eat and they will deliver to a large area which is good
jondavis16 . 2016-09-19
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Its so good. My favourite is the chicken in yellow bean sauce.
Khoshal Mann . 2016-08-03
MORE AT Google
Good flavours, generous portions and not at all greasy as many takeaways are. Prices are average for the area.Staff are friendly and delivery is usually very quick early evening. Can't say I've had a bad dish from them.
GroovyDuck . 2016-05-21
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Lots of choice. Firm favourites. Pleasant and helpful staff.Excellent and. delicious meals. Phone through or call in person.
Dolly186406 . 2016-05-17
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We never really use New China however as our usual (Mandarin) was shut as it is every Monday we decided to try somewhere else. And it really was no comparison, it wasn't as tasty as our usual chinese and the chips weren't very fresh. Such a shame as we were looking forward to trying somewhere new, and thought it would be good food as generally Mondays are quiet for takeaways. Will be sticking to the Mandarin in future :(
Ems565 . 2016-02-17
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We had a great takeaway on New Years Eve whilst visiting Emsworth. We were stating on the Marina and there was no problem with them delivering to there. We had some good vegan options with lots of tofu and the portions were good and hearty. It wasn't greasy like Chinese food can be. Would recommend! The black bean sauce was divine.
melissaj962 . 2016-01-02
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Good quality Chinese takeaway. The food is cooked well and lots of flavour. The choice is excellent - if you don't like it too hot, tell them!If you ring for delivery be aware that it can be a bit slow - always arrives hot tho!
Jonno3377 . 2015-08-24
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I've never had a dish from here that hasn't properly hit the spot. The food is always cooked so quickly so you don't have to wait too long, by the time you've got there to pick it up, it's ready. Perfect for takeaway nights!
Babouflub . 2015-06-19
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Called in order for quarter roast duck with pancakes, sauce & veg. Came to £11.00 with a bag of prawn crackers. Went to collect, bag looked small so I asked if it came with sauce and veg. Was told it did. Got home, guess what. had to go back for missing items. Came home to cold duck and pancakes. Portion of duck was tiny. Nearly all skin and fat. Really wish I hadn't bothered.
Rob M . 2015-05-25
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Great takeaway! Food is always cooked properly and always hot. I have got takeaway from their every couple of weeks or so for a year and they have not let me down. If ordering for delivery, sometimes you can wait a while, but it is worth it
Jon Robinson . 2015-03-20
MORE AT Google
Usually have no problem here but today it was seriously undercooked, tasted vile. The beef was pink! I have a picture as well. It was as if they had just rushed it with no care. We asked for the curry sauce mild which they usually do, this week again they ingnored it turnt up really spicy. Will not use again.
Avoidnewchina . 2014-11-28
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We ordered a Chinese takeaway for the four of us. We loved the crispy shredded chilli beef, sweet and sour chicken HK style and sweet and sour battered coated mushrooms. Some of the best food we have tasted from a Chinese takeaway or restaurant. The food is rather expensive (hence the 4 stars rather than 5).We initially collected the food and when we got home we found they had given us a slightly incorrect order. We phoned them up and they delivered the correct food within a reasonable time. It may be worth checking your order - but then again this may be a one-off. Also, I would avoid the seaweed as it's in the tiniest takeaway container I have ever seen - definitely not worth the money.Overall, we really enjoyed the takeaway and will definitely order again due the exceptional quality of the food.
Vicki14444 . 2014-08-20
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we have a take away from here a least once a weekGood take away menu. Do like the pork in yellow bean sauce with cashew nuts. Also the duck dishes are greatService always very good
rooferUk . 2014-05-28
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This is a very good Chinese Take Away, and has a comprehensive menu. They also deliver for free when the order is over £'s.The food is good and I've never been disappointed with the quality or portion size.
David G . 2014-05-28
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I have tried many Chinese takeaways, New China is one of my favourites. I think the quality and portion size are great, the menu is varied and there is plenty of tasty bean curd dishes for vegetarians, the salted chilli bean curd is particularly good.
chloecoco2 . 2014-05-19
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Had delivery from here the other day chicken balls was a day old and reheated sweet and sour sauce was glupy rice was a little over done think I'll be sticking to my regular from now on even if it does mean I have to collect it thanks but no thanks
james b . 2014-05-03
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Had not been here for a year or so but the place seems to have new owners and is greatly improved. The food was great quality and the service prompt . Far better overall than other supposed " high end" chinese eateries in the area .
Graham P . 2013-12-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Having eaten here before, I thought it was a reasonably safe bet. I was extremely wrong. I ordered a chicken curry, with prawn toast, chicken noodle soup, amongst other things for family. Two hours after finishing my food, I was violently sick, actual sick, not just feeling unwell. I’ve been in bed ever since (now for 24 hours) The GP has confirmed it is food poisoning, and I will feel sick and possibly be sick for 72 to 96 hours. I will never ever order food from here again. I even called them, to which they denied being responsible! Please do yourself a favour and avoid!
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