Nando's - Walton on Thames in Elmbridge

Staff are polite and lovely. But the new changes to the menu mainly to the nandino's is robbery making it that you have to buy adult meals with one side and not two, no drink or frozen yoghurt for the children and a meal for 4 costs £70. Up £20. I think it's such over inflated costs now and stopped us coming as a family

Just leaving a review to say that David was the most hardworking and friendliest server I’ve ever been served by, an absolute delight to talk to, great personality and the most entertaining person to watch work! Would definitely come here again just to be served by him!

Good is delicious, interior is amazing

Staff were very attentive to our little kids needs from start to end

This is the best Nandos in the area by a mile. Staff are attentive and cheerful, food is always hot and it's a nice cosy restaurant

Best Nando’s branch ever especially David was really polite, respectful and helpful food was really tasty and very fast to serve.

Great eatery,,, good people, only problem was so cold when people used the entrance, double doors needed.

Exceptional staff went above and beyond with helping my daughter and myself. Very accommodating with my wheelchair and took the order and payment at the table. Food was delicious and served in a reasonable time. My daughter has a dairy intolerance and they made sure everything was cooked separately.

Lexie was a wonderful hostess and always made sure we were okay. I love the walton nandos because she makes it so much better

The food was amazing staff was very nice and the sauce was not bad and I enjoyed it

I always come here with my friend and David stood out to us so much! whenever we come in he is so inviting friendly makes jokes which makes the atmosphere wonderful. food never takes long to come out and tastes delicious 🥰

Lovely and welcoming staff. Great decor and amazing food.

David was the most amazing friendly waiter I have ever come across!!

I love Nando’s but this one was the best EVER! The staff were absolutely amazing and so friendly, couldn’t do enough for us. Their chicken was juicy, their vegetables fresh and beautifully cooked. The tables and the place was super clean . This is the BEST Nando’s restaurant I’ve ever been to.

Lexie was amazing very helpful, the food as always was incredible best nandos I have been to.

Old and tired looking place. Nandos food quality feels gone down the hill. Will not rush back there for sure.

Came here for a Nandos David was very helpful gave us a bowl of ketchup as there was no ketchup in the bottle thank you David

Great atmosphere and lovely servers food I think expensive and very average

We regularly visit nandos Walton for a quick lunch as it is possibly the best nandos branch we have EVER been to. We NEVER leave disappointed or dissatisfied with the food, the staff and their team leaders are always incredibly friendly and keen to help you in any way they can.

Ordered delivery. Several items wrong with order. One item never delivered. One item had mayo when this was not ordered. Rang and lady asked if we wanted refund. Absolutely not. Then spoke to manager who said we could pick up these items. Which we did. However on eating our food noticed that one item had no halloumi very disappointed. Definitely not recommended since meal was a birthday

Omg I absolutely loved the food hehehe. Now let’s talk about the service. First things first my waiter was called Luca and he was so polite and kind and complimented me and how pretty I was 😁.

On Saturday, The service was very appreciated and was impressed by the staff and how helpful they are. A staff named “Arsam” has really been helpful.

Lexie and David make this the best Nandos in the UK handsdown

Very good service by Asian guy. Food was well cooked. Excellent

One of the best Nandos in the UK! All the others should take note. Consistently great service and always with a smile. Very attentive staff, always ready to help from entrance, ordering, serving to point of leaving. Hottest day of the year, extremely busy on a Friday evening and all staff were faultless!

Absolutely disgusted to have ordered food after a long day and for it to turn up inedible. The chicken was cold and pink in the middle. Very glad i always check chicken that I have no cooked myself incase of situations like this, could have made myself and family very ill otherwise.

Walked in and David greeted us straight away give this man a pay rise his brillant… Food was the best Nando’s I’ve ever eaten. Clean and good vibes will Be back when next in town!

A real lovely place to grab a quick bite to eat. Family's welcome, and really great service. The staff were very accommodating and the food came out very quickly. I haven't been to a Nando in a few years but will be returning more often as the food was extremely nice. It's also very competitively priced and you get good value for your money over other restaurants. Parking was nice and easy and the restaurant was very clean and tidy. The best part was the free refills of the soft drinks, a great idea and money saver if you bring your children. All in all, we loved it! Thanks Nandos

What's not to love about Nando's! At Walton the staff were particularly attentive & very fun to talk to.

My friend and I came here after not being to Nandos in a long time, so we both weren't disappointed with the food, and everything was finished.

Tasty food and excellent service. Our favourite branch to visit. Always a pleasure having David serve us, his energy is great and always makes for an enjoyable experience

Amazing lovely staff. Loved the environment

The new refurbishment looks great & as always, food was really good! Only disappointment was service - we had to ask twice on our order & when it came through after a very long wait, no word of apology, from the same young lady we’d asked about the order in the first place!

We had a great experience at the newly refurbished restaurant. We were told when ordering at 5pm that they had sold out of loaded fries and that they tend to run out before evening service most days. However, the manager (CC) somehow solved the problem for us by taking ingredients from other dishes and got my daughter the portion of loaded fries she was desperate for. David in front of house was also very helpful and was keen to make sure everyone was happy and had everything they needed. Will definitely return and another shout out for CC and David. Thanks.

Staff were really nice and so attentive. Special shout out to Owais!

The food was fantastic, we had 1/2 chicken breast lemon & Herb, 2 x chicken breast with chips lemon & herb sauce, platter for two with chips,garlic bread,mash spicy

Absolutely appalling. Whole chicken plater ordered but only 2 sides delivered and 3 bits of chicken. Not even close to a whole chicken, more like wings. Restaurant wouldn't deliver missing items and gave a measly £1.60 refund. Food was cold and soggy. Disgusting.

Great refurbishment, the place seems much bigger. The staff here were lovely as always. Couldn't give 5 stars as they had absolutely no chicken thighs which cancels out a lot of items on the menu. Otherwise quick and great service.

Could not fault the food the team the cleanliness everything was good the manager would go out of his way to help and more

Always a warm welcome and their is little south African waiter who is the most delightful human you will meet and will definitely brighten your day

Fantastic nando's! Also great food in this location and staff always so attentive despite always being busy! Lexi and David are really great, all our family love it here

David is funny and makes you feel so welcomed. Thanks for the laugh 😃

One of the best Nando's I have been too! Food was fast, hot and tasty. Customer service was great all the staff were extremely friendly and helpful.

This was my first time eating at the Nandos’s in Walton and was really amazed at how efficient, friendly and the quickness of the food. I’ve eaten in a lot of Nandos and this was definitely one of my best experiences dinning there. Thank you for such great experience.

My server David provided the most exceptional service and the best I have had at any Nando’s chain (and it’s a lot). I was eating alone as I was travelling for work and David went above and beyond to make sure I was comfortable and enjoyed my meal. He is a gem.

Had really delicious 😋 food here would recommend it 100%. Service and atmosphere cool. Very busy with families as was half term

Great food, great service, hilarious waiter!

BRILLIANT LOVELY FOOD I HATE PERI PERI BUT I HAD TO TRY THE MACARONI CHEESE AND OH MY GOD IT WAS THE BEST PLEASE DO ORDER IT WHEN YOU ARE NEXT IN NANDOS.

Very quick service despite all tables being seated

Thanks David for being kind to our daughter who was upset as she doesn't like chocolate frozen yoghurt.

Amazing food as per at the Walton Nando’s with great staff

Thank you to Sadid our waiter who was very attentive and so accommodating for our table of four young children and two adults. Food arrived promptly and service was brilliant. Thank you.

What an experience, this has to be one of the best nando’s in surrey!! The managers are great and the staff have such good morale, especially this one waitress that served me and my family today, her name is Kacey. I recommend this nando’s to anyone, such a pleasant experience!!

Nathan was amazing! He did a really good job at caring for us.

Food was good as always and our server Lexi was brilliant 👏

Fun, tastey. The rainbow salad is fantastic too. Just a shame it's expensive for junk food and very very little service as predominantly help yourself which for the money, certainly seems an expensive experience and we spend less in top cafes for example. Fun once or twice a year though

David at the Walton on Thames branch exceeded his role and all the other staff were excellent and polite.

Usual tasty Nando's food and amazing service. We'll certainly come back to this particular branch. At the time of visiting it wasn't as crowded as others and found staff was indeed very friendly.

David was the most lovely and engaging server ever, was a great laugh and very helpful Xx

Cane here for a cheeky Nandos, low and behold, they served it

In a shopping centre. Regular Fayre available. Pleasant staff and quick service.

Freya and Allegra were sooooooooo helpful. They made the experience incredible. I am definitely coming back. Complements to the chef. ;))))))))))))))))))). The Macho peas and creamy mash was to die for!!!!! Nandos vibes were special

This was my first time ever eating Nandos, the bun was hard and chicken dry. Really disappointed

Fantastic food Ruby was so helpful! Rudy u are the best 🙏🙏

This was a nice smaller and less busy Nando's. The staff were really friendly and helpful when we needed a table which was accessible friendly. The food came really quickly and is as good as always.

Service was poor and food was so, so. In our experience it is over priced when you have to order even chips as a side order!

First time I've ever had nandos , and it won't be the last, wow..... excellent food excellent service .

Me and my grandmother Rita visited for lunch time and all I can say is David the waitor was 5* i had a very difficult week and Davids welcoming and presence just cheered me up straight away. It was full on but wow he can snap anyone out of a bad mood with his vibe. I was eating a delicious nandos and David was just amazing, full of life, so proffesional and great. Thank you David I hope you see these reviews so you can get the praise you deserve, so passionate and any company who would have you should be very thankful. If you haven't already, (side Job, Theatre you would be a star ❤️)

David was welcoming and friendly. Great asset to the team. Thanks for a lovely evening and food.

Customer service was exemplary as delivered by a very friendly gentleman, who we believe has worked here for a while , lovely meal and he allowed us to refill our waterbottles before we left too

Recently visited here on a week night and it was really busy. Had to wait for a table but once available we were given the choice of a tiny table in the corner or a booth which was more spacious. I had a gluten free requirement and the young lady at the desk was concerned about this so she bought her manager over. I explained as long as I had no gluten I would be fine. She went out of way to make sure my food was prepared accordingly. (I was only having chicken and chips) After ordering the manger came over to inform us our food would be a while/delayed and as a result could she offer us a complimentary starter. Food was what you would expect from Nandos, essentially it is Chicken & Chips (Chicken cooked to your liking) Pleasant experience overall.

Fabio was lovely and the vibe was excellent. He helped with our voucher even after it wasn't working. Showed brilliant customer service and was extremely friendly.

Fabio is lovely and the vibe was exquisite. He helped with our discount voucher when it wasn’t working and he was friendly in ever manner.

Very friendly staff and good service and good food

What a lovely lunch! The customer service we got from David was so lovely, he definitely deserves a pay rise! He goes above and beyond, very rare to see so many smiling faces! Thank you for today you made our bad day into a good one!!

What a ray of sunshine David is. He is an asset to your team. Thank you for providing such sincere, friendly service.

Slightly slow service as they were busy but food was great as always.

Rating: ★☆☆☆☆ My experience at Nando's was highly frustrating. I lost my property there, and the older staff member was not only rude but also unhelpful. He insisted on payment to search the bin or suggested I do it myself, all while distracting a young boy who was trying to assist. I left without any support, feeling disappointed and let down.

Food was great as usual and special thanks to David for providing excellent service to us and also cracking some good jokes 👍😄 well enjoyed my time.

Lovely quiet Sunday lunch. David the server is just the best and makes sure you are looked after, every time! Thank you 😊

Went for midweek lunch so was quiet but staff was friendly. Food was nice and hot. Was a nice meal and experience

They have the worst service and the worst staff especially there lady manager don’t know the name but she is so egoistic and mannerless..highly recommend not to visit this branch in walon on thames

The older gentleman in front house (I can't remember his name) is very accommodating and respectful. He makes the experience 100% better. Thank you once again for your hospitality!

The chicken livers were too dry and the butterfly chicken was overcooked. The staff who served us was not the best for handling situations out of his comfort zone and was therefore inexperienced.

Never have your food ready when they say they will...

Manager freya was very helpful, food was served quick and tasted lovely, will definitely be revisiting :)

David. Say no more. If you know, you know. Incredible.

RE: DAVID I would like to start off by saying that I have worked in the catering/hospitality industry for 25+ years (owner of my own restaurant). So please understand that I know what good customer service should be. I have been coming to the Walton-on-Thames nandos for years. Every time I visit, we are always greeted by a man named DAVID. I cannot thank this gentleman enough. He is the MOST caring person I have ever come across in a restaurant. He always greeted you with a smile. He is always asking you if you have any questions about the menu or anything else. He makes you feel welcomed and valued as a customer, not just a number. He's always making sure that everything is ok with your meal and if you can get you anything else at all. My own staff are not as carrying as this man. He is just wonderful. A genuine caring man!!!! Please give this man a raise!!!! THANK YOU, DAVID!!!

Always really nice. Someone give this man a raise, David. He is so attentive and kind and amazing at his job. Always welcoming and helpful. Literally every time I come here his service is next to none. We need more David’s. Thank you 😊. You make the experience so much more than about tasty food.

Food was not hot. Chips were okay. The bun was so hard I struggled to get the knife in to cut it. Chicken was Luke warm. The party I was with were all satisfied with their food. I would return though.

Service and food of a good standard as usual. Hence, I travel to get to this branch as opposed to my local one.

Went for dinner this evening. Staff were really friendly (special shout-out to Amora) the food was great, good portion size, came out quick, lovely service. Highly recommend.

The South African (65yrs) gentleman host was lovely. Made our dine in experience very nice. A credit to you.

I live in London and when I have to travel to walton-tames I go to Nandos! Great Costumer Service! Lovely staff!

Compared to other nandos branches I've been to, the staff here were incredibly friendly.

Great food serv8ce was a little slow, ordering on the app was easy to do.

Lovely food, service friendly but a bit chaotic

Friendly staff, great food. So recommended.

Nice branch of Nandos, bit small inside, but good staff make up for it

Fantastic food and fast served, the best waiter is David he made my night more enjoyable.