Nando's Portsmouth in Portsmouth

Food was as expected but the service was top tier and very respectful

i had a very good experience here. their customer service is very good. food is good. i was welcomed when i arrived. i ordered the wrong wings and i went to the food area, a guy asked if he can help. in the end he helped me change it. the waitress also checked on me to see if the food was good. the new extra saucy wings are tasty.

Lovely food quick aswell be returning. Thanks noah

Fast service, even on a Saturday! Love a good nandos

Great meal, and great service, very helpful service

Great place, lovely atmosphere, tasty chicken.

Class food as always, the new cheesy chickle burger is great and sit upstairs! Quieter and a dedicated ordering stand upstairs

The amount of oil is huge, and since it is a fairly healthy restaurant, they should not put the amount. This is the second thing. I ask him for half a grilled chicken and I tell him that my father has breast, and he says, “No, we can’t.”

Good food. fast service, even when busy.

Nando’s knows how to do flavor, portions, and hospitality right! I went for 3 hot wings (because why not turn up the heat?), Peri Peri fries, and garlic bread, all washed down with an infinity tap—because unlimited drinks are the way to go. I also couldn’t resist the Cheesy Chickle Burger with another side of Peri Peri fries (yes, double the fries = double the happiness!) and cheesy mash, which was smooth, creamy, and just the right kind of indulgent. The portion sizes were on point—I left completely full and satisfied. A special shoutout to the Nando’s team for handling my allergy concerns with care—always great to see a restaurant go the extra mile for their customers. Safe to say, Nando’s never disappoints! Already looking forward to my next Peri-Peri fix!

We went tonight and the staff were so lovely/friendly they had loads of staff on as it was incredibly busy and they were all rushed off their feet but honestly they were ALL so brilliant and I'm the first to complain normally. We love Nandos and tonight is was as brilliant as ever. Thank you.

First time at Nando’s in years, and I really enjoyed it. I ordered the Fino Pitta with pineapple and the rainbow salad, with a cheesy pita to start. The main had nice new flavours (the pineapple was a risk that paid off), and the dip with the starter was delicious. The restaurant has African theming and has a nice feeling, though slightly cramped in places. The service was very fast, and I didn’t mind the app ordering system as I didn’t have to set up an account, and could pay with Apple Pay. I can see why a cheeky Nando’s is so popular.

Ordered the chicken Caesar salad and it was amazing

Big area , nice food and staff quite friendly

Absolutely lovely as always; food was class. I don't think I've ever had a bad Nando's experience here. The waiter, who delivered my brother's food after my brother was still hungry after his first meal, hyped my brother up. Don't think I have any complaints.

Very good fast food and great staff

Big thank you to our server, Joe. He has made our day! Very lovely, well spoken and happy to assist. Great customer service, environment was clean and tidy, food was brilliant as always. Thank you again to Joe :)

Really good food, joe was our server very friendly and

Loved it all can't wait to go again.Only criticism is the waiting time to get a table.

Manager Harrison was very helpful and nice to us

It's Nandos. But the service was great and efficient even though it was very busy.

Friendly, helpful staff, fantastic food. I forgot one of my parties garlic bread and the couldn't help more, lovely staff.

Fast service great location always seems busy but nevertheless service was good.

Nandos is what it is. Chicken done in a tasty enough way to be popular.

Nando's offers a lovely ambience with well-organized staff and incredible food. The Cheesy Garlic Pitta is a must-try—perfectly warm and full of flavour. And don’t miss the Gooey Caramel Cheesecake—it’s rich, indulgent, and the perfect way to end your meal. Highly recommend for a great dining experience!

Love Nando's. Can't really go wrong. Food is good as is the service and atmosphere. Fed a family of 4 for around £70

The food was good. For sides, the Chips are given in very good Quantity.

First time visiting a nandos, and I was not disappointed. I ordered the butterfly chicken burger with peri fries. When the burger came out, it didn't appear to have much chicken on, definitely not two chicken breasts worth as advertised on the menu. Our server Khalid was amazing and handled the situation extremely professionally, and I ended up with a considerably larger burger that came out with extra chips and free garlic bread. Food tasted amazing and filled me up completely. It's definitely one of the best dining experiences I've had during 2024, and I will definitely return.

Great last minute choice for a meal. Ordered online in the restaurant, food came quickly, staff friendly

Hi came in on Saturday 14th December. A gentleman who I believe may have been the manager was really helpful with getting hot water so I could feed my baby. Thank you so much for being so attentive and helpful.

We waited for the table around 25:30 minutes but it was worth the wait when the food came to the table it was popping hot and tasty as Nando’s food is known for. Good service and professional staff.

Worst meal I've ever had tried to order on the app 6 times in and ended up quing for 15 minutes just to order

Went there on a weekday and been told 20-25 mins for a table, got a corner of a big oval shape table 35 mins later. Ordered food and been told 35 mins wait, got the first plate 45 mins later, saw the guy brought the second plate to the wrong table then told him that’s ours, got asked to show him the receipt to proof as the system had a different table number on. If so then how did we get the first plate of food??? At the end of the day, the food was just warm, really really bad experience.

We had a lovely meal which is always amazing

Delicious food, great staff and lovely restaurant. Nandos is always a winner.

Great as always. A lot easier to order on the app at the table now

Would have got 5 stars for the food but they had run out of Piri Piri salt .....

Service from Noah was amazing, recommended me the cheesy garlic pitta- great choice! (Went in 2 minutes)

Excellent food, prompt service and a clean restaurant

Nando's is Nando's but the food is good and the staff helpful!

Staff are friendly but service is slow .

Tried the vegetarian bean burger, which was good.

Food always cold music way to loud

Nothing wrong with the food at all, HOWEVER- as a disabled person I was unable to use the upstairs toilets, luckily they had a disabled toilet (not so lucky actually) because as I opened the door I was hit in the face with a sickening smell of 💩💩 and much to my delight (NOT 😡🤢) there was SKANKY USED TISSUE PAPER- COMPLETELY COVERED IN ACTUAL 💩💩💩💩all over the floor….. we complained to the manager and there only response was “yeah it gets pretty bad when we’re busy” please tell me that’s a joke… you should be cleaning that toilet OFTEN- I am disgusted by this and their crappy response… DO BETTER!!!!!!

We went in today ( family of 4 ) and the moment we went in they did let us know that they don't have any garlic bread, corn, peri peri chips but we went in anyway as we thought we can order other things. Kids meal little pitta was not tasty at all! We had shared platter and it was not as usual. Tried to get the plates several times there were none! Asked a few members of staff to help us by providing some plates but they came after almost half an hour. There was no 0 sugar coke, even other drinks were placed in a wrong place. We love nandos, and we do go quiet often in our town, but this experience was very disappointing. I do realise that the staff was very busy, but that should be covered before the customers come in.

Had a great experience at Nando's in Portsmouth! The vibe was spot on, with a relaxed atmosphere and friendly staff who were really attentive. The food came out quickly, and the chicken was perfectly cooked – juicy and with just the right amount of spice. Loved the variety of sauces, from mild to extra hot, so there's something for everyone. Only downside was that the cutlery and glasses could’ve been a bit cleaner. Ideal spot for a casual meal, whether it’s lunch or dinner. Highly recommend for any chicken lovers out there!

The food was delicious but the service was really poor. No one brought our glasses, lager or dips. When the food arrived we explained we didn’t have glasses, dips or the lager! We had to asked the manager for the lager, that eventually arrived but no apology!

Food wasn't great. The chicken breast with crispy skin fell short of expectations. Skin was soggy, chicken was dry. Very disappointing 😞

Quickly service and really friendly staff😊Would definitely come back!

It's a standard Nandos, nothing incredible stands out

It's always a perfect experience. We drive from Southampton every time we fancy a nandos to come here with our boys! Next to no waiting time - our food is always perfectly cooked and the staff are great!

Chicken was moist and tender. We loved the sweet potato wedges. The liver was too salty for us. P.S. we loved the “I’ll be back” shirts👍

My favourite Nando’s in the south for sure. Feels more homely. Always go for the double chicken in pitta or whole chicken

Thought I would treat my daughter and granddaughter to a meal. As we walked in, I went to the toilets. Whilst there a member of staff came out of a cubicle (which he obviously used, due to the smell of a dead skunk permiating from said area). Anyway, he left without washing his hands. So upon rejoining my family in the queue (after washing my hands), I grabbed them and swiftly left the restaurant after seeing the lad serving food....

Worst Nando’s ever, I eat many times few different Nando’s but this one it’s terrible. Food was terrible when I compared to others Nando’s, People who worked there they should definitely change job especially black guy(manager/supervisor) his attitude was terrible and I’m surprised that he is on this position

I highly recommend it, great food

I was excited to go to this famous restaurant. I am dissatisfied that you order at the counter . I was expecting table service. The food was very nicely cooked and tasty. I can see why it is so popular.

Fast service and the food was fresh

Not many staff on duty on a busy lunch service. Staff that were working very helpful amid being a bit slower than usual due to how busy they were. Food was good

The chicken served at this Nando's was the worst I've ever seen. I've had burnt chicken at a couple of restaurants in the past, but this, in my opinion, was worse than them. There were 3 people in my party who ate chicken, and for all of the meals they were cooked until they were white so the way through, safe to eat, but not a moment more. There was nothing crispy about the "crispy" skin joining the butterfly chicken. The wings were soft and damp. The chicken breasts had no golden colour to them. That is not how to cook chicken, let alone Nando's-style chicken. I won't be returning, and the two people I introduced to Nando's for the first time have no idea why I usually like the brand. Your chefs need better training.

Nice chicken, considering it's a fast food chain. Serious was super fast

Beautiful Restaurant in Southafrican Style. Wonderful tasty food. 😋. Trying to get there once a year when we are over. Extremely nice staff. Thank you for treating us so well.

The order must be placed by the customer at the counter and paid immediately.

Great restaurant for a family evening. Went on a weekend. Was quite busy and had to wait for 30mins. Good food and great service. Parking available (pay and park of Gunwharf Quays). Good ambience.

Fantastic service and sky went over and beyond to enhance our Nando’s experience!! Sky is a very valuable member off staff ,who done everything with a smile on her face,even helped us out with our extra piri piri drizzle,which was very kind !!

Great restaurant, had the spicy salad. Service was fast and efficient, as usual and staff helpful. Definitely eat there again.

Me and three friends visited yesterday. The place was a mess. Lots of dirty tables waiting to be cleared. Not enough staff and long queue. food came out cold. One meal which was supposed to be plain with no sauce came out with spicy sauce on in as they had used a dirty knife to cut the wrap in half. Three of us ended up with severe tummy cramps and diarrhoea later that evening. Have reported to food agency as suspected food poisoning and to Nando’s and are waiting a response

I have been to Nando at Gunwharf quays in Portsmouth with my family and was delighted by the friendly, helpful and professional service of the staff and manager, who did their best to provide a great experience. Special thanks to Amrita for sorting out my Nando’s loyalty card yesterday and Ella for going above and beyond in helping today. Keep up your excellent customer service.

The service can sometimes be a bit hit or miss depending on how busy this branch is but the food is always good.

As always, Nando’s never fails to bring the flavour and fantastic food. Nando’s Portsmouth is on the second level of Gunwharf Quays, and although it’s busy, you usually don’t have to wait too long for a table as they turn them around efficiently. The food is what you’d expect from Nando’s - and there is always something new that they’re bringing out too. However, in my opinion, you can’t beat a Fino Pitta. The staff are always quick and friendly considering how many people can fit in the restaurant. If you’re looking for a quick bite to eat in Gunwharf Quays - Nando’s won’t let you down!

Continues to be the worst restaurant in the franchise. Waiting times despite over half of tables being empty (many still piled with dirty plates that never got cleared), curt 'welcome' staff, inattentive floor staff, flaky wigi making ordering difficult,had to chase for glasses when our dry luke warm food arrived before they did. Better than last time though.

Came here during a work trip and had a mixed experience. Firstly we had quite a wait at the door for someone to speak to us despite not being too full and staff walking past us multiple times. Three of us in the group, myself and one other had a decent experience once we got our food but the third person didn’t as we needed to ask where their food was and then their thighs were burnt when it came to the table. The staff were really friendly once we were seated though!

The food here was fairly typical Nando’s. Reasonable value, adequate portion size and tasty too. I’m not a frequent visitor to the chicken chain but was surprised to see mac ‘n’ cheese on the menu, but incurring an extra £1.00 fee. Was it good? Yes. Was it worth the additional charge? I don’t think so. Service was a little underwhelming. It was a Sunday lunchtime, which meant that it was busy, but one till in use to pay meant that placing an order took an eternity! And whatever happened to the chicken on a stick that was once placed on the table - and only removed when your satisfaction was checked upon? No chicken on a stick and not an ounce of interest in us as customers. All in all, pretty mediocre.

Absolutely enjoyed our evening. Celebrate my daughter's 17th birthday. Food end service was exceptional considering how busy it was and we were a large table. Thank you ❤️

Came in the other day for a meal with the Mrs. The staff where friendly and attentive. Bee was very kind and helpful.

Very fast service. Very clean & ample of space.

Food ok but only just warm. I had to go and speak with one of the supervisors and tell them we had waited over half an hour agfer ordering. The food must have been on the pass for 10 minutes at least. Sorry Nandos, Not the best service. Wont be back.

SERVICE WAS GREAT FOOD WAS HOT N SPICY BOTTOMLESS DRINKS FANTASTIC MEAL SELECTION GREAT VENUE

Wobbly tables, apart from that brilliant

I've been here lots of times, but recently it has gone down hill a bit. Despite being relatively quiet today, it took 50 minutes for our food to arrive, we couldn't get fizzy drinks from the refillable stations and had to ask for a drink refund. I am a big Nandos fan, so it is disappointing that one of the closest restaurants to me is not performing as well as it has in the past.

Lovely place to dine in. Lovely manager & staff. It was my dad ls birthday dinner and they made him feel extra special. Thank you guys

Food was over cooked, the buns was dry. I struggled eating my food

My first visit to Nando's and wasn't disappointed the food was great and the staff very attentive my only mistake was letting my wife order the chicken spicy hot her idea of a joke 😂

Despite being very busy had my take away order ready on time an quickly served, dinner's looked very happy.

Very much enjoy our visit to Nandos, as I'd been looking for a place that would take contactless Love to Shop vouchers. They let us split bill, so we could pay any extra on top. Food was lovely and the staff very friendly.

Took 2 hours to get food hate it so hungry

I've been in many Nandos restaurants around the country but by far this one is the best in terms of food. ..good quality and exactly how is advertising in the menu.

Best food I have ever tried in my life

One of the best food I’ve ever tried

Nice food and customer service 👌 😋

First time in Nandos and it was absolutely lovely, service was very quick, polite and helpful. Food was first class 😋 Atmosphere was very nice, music to keep you happy.... Well done Nancy's staff 👏

Quickly left after watching the chef sneeze all over some poor customers food three times. Not exactly small sneezes either. Didn’t cover his mouth and then just continued to cook on as normal! 🤢

Very quick to be seated even though it was peak dinner time. Food served quickly too. Great solo experience.

We visited on 31st May 2024, table number 91. Order number 719904. We sat outside table 91, ordered food and drink from my phone. Then two of our parties went indoor to get some cutlery. When our friends asked one of female waitresss where we could get some cutlery and napkins. She said: either there or there. Very very unhelpful and rude if you saw the way she interacted with us. Then she is also the person to bring us the drink. Plunk the drinks on the table. We ordered 3 drinks. She only gave us 1 glass for our drinks. Food was fine. But first time to have such BAD service. I hope management can pay attention to this particular waitress. She doses not do your business good.

Very disappointing. Had a caesar salad which cost £8.95 the portion was ridiculously small, more like a starter portion, we paid £3.95 (I think) for a chicken breast which was very thin as well. So £13 for a main course that was more like a starter. The only positive was it tasted nice. Never had such small portions in a nandos before.

Food is fine. Atmosphere is fine. On this occasion, the waiting staff, manager who asked if everything was fine excepted, could learn how to smile. They let the side down alot. Wheelchair accessible. Easy parking at Gunwharf Keys. Child friendly.

Love this place one of my favourite restaurants to go to

Great overall took ages for food to be served but worth wait

The chicken tasted awful and caused food poisoning

Amazing service by Jayden, would return again for his service alone. food was great and we were well taken care of.