Nando's - Guildford in Guildford

Our experience here was very good, the staff was fast and very kind and we eat nice for a good price. I like the idea of the sauces on the side.

Every thing perfect. Excellent service by Abie

Food was delicious and fresh. RJ was a great server with great customer service. Definitely recommend!

Abie was very helpful when I needed help ordering food and also with the recommendation. She was also funny haha. I was pleased with the service. Thank you.

Abie welcomed us with a beautiful smile and that started our lovely lunch!

Abie & her team were very accommodating. They were polite and cheerful servers that always checked up on us 😉 The manager was nice to give a free dessert for my sister’s birthday too!

Food is great, our server RJ was excellent!

Food was great, our server RJ and the team made it a pleasant experience

I recently visited Nando's with my family and had an amazing experience! The food was delicious, and the service was top-notch. RJ served us, and his attention to detail was incredible. Thank you, Nando's, and a special shoutout to RJ.

Genuinely accomodating service, plus the food was excellently cooked.

Came to enjoy 1/4 chicken combo and 1st time tried the side dish, brussels sprouts and food was delicious.m as always. Great service by RJ & Jeff.

Had a great meal here, the food was delicious and came out efficiently, it was also quite good value. They were understanding of how we wanted to split the bill and the staff were all very kind and considerate. Overall, it was a very good experience.

Always great to stop by Nando’s on our way through Vancouver, had some great service from RJ and the crew.

First time Id ever been to Nando's but was a lovely experience. The food was well presented, tasted amazing, the atmosphere was chatty but relaxed and overall clean and the staff were polite and well presented.

This is my first time at any Nando’s and it was fantastic. The service is quite possibly the best I have ever had in a sit down semi-fast food style place. Abie and Jeff were absolutely amazing. Jeff walked me through what to order with excellent suggestions. The food came extremely fast and it was delicious. I am not in the area often but I’ll definitely be back!

RJ ensured we had an absolutely amazing experience!

Bikesh and team greeted us with a big smile and we’re so helpful taking care of my three young boys. Service and food was five stars all around!

RJ is very efficient and customer oriented!

Really nice service my waiters was RG and ABIE thank u

Really nice service my waiters was RG and ABIE

The food is excellent and worth the money. Abie’s service is exceptional and very attentive to our needs.

Abbie was great! Very nice and attentive.

Abe was very attentive and the food arrived quickly.

Good service by Cecile and Sat.

Thank you RJ for this amazing service, you've got yourself a customer for life

Bikesh Mikee did a great job serving us the food! ❤️ Nando's is a Good place to go with the Fam!

Food is delish and top service! Definitely coming back again! 😋

Cecile and Bikesh did a great job looking after us today! Thank you. Been coming to NANDOS for 16 years now and it’s still the best!

Our go-to nandos, always order the whole chicken and it gets here just the way we like it at a very reasonable speed. Service is consistently great and we love the atmosphere here!

I enjoyed the food it had amazing flavour to it, the servers were kind n were always asking if we needed anything and overall really good 5/5 would recommend for a dinner with family!

Abby was our server, her customer service was great. She made sure to help us with our every need. 10/10 would eat here again

Cecile, Bekish and Jeff was amazing on their customer service, eventhough the restaurant was busy Bekish sk me if my food was ok. Cecil also did above and beyond her duty by attending my table if everything is OK. Great atmosphere and overall 5 star. Thank you for great experience.

A very good dine in to Nando's Guildford, Abie is our server, very good service to us ,helping us with our 3 kids.

Good customer service from Rj at the guildford branch. He was very nice and patient when taking our order. I will definitely return here because of RJ

Highly recommended Thank you Ms. Abie

Cecile our server was very friendly. Food was delicious! -Seattle Washington!

Cecile and satinder were great.. love the food

Abie and Rj are awesome! Great customer service, great food, would recommend this place to everyone.

The food was great. Abie and RJ gave excellent service. 👍🏻

Excellent service from Cecile and Anna Had a good time

I remember Cecile as our main server whenever we dine in here with my brother as I see her often and remember her. She’s awesome and one of the kindest people I’ve ever met as a customer. Handles food greatly, asks how the food is going, and even is understanding with payment :) Food here at Nando’s is excellent and I totally appreciate the cooks doing their absolute best making the finest chicken and side dishes. Really appreciate her service and wish she continues serving the best towards her returning and new customers!

Thank you especially to Cecile for a good customer service

Great food and service. Ms. Cecile is such a great staff as she make sure that our needs is perfectly attended. Thank you

Good service with RJ and other crews. Thank you

Friendly team and great food as usual

ABIE and RJ and the whole team was great!!!!! Service and Food were the best!!!

Delicious chicken, chips and garlic bread. The staff were friendly and prompt.

There were flys and a weird smell around the drinks area. The tables and chairs were still dirty and the customer service was awful. I am very disappointed and will not be visiting again.

The place and food was amazing and our server Abie was wonderful, caring and ever smiling! Definitely visiting again!

R J and his team was really nice. Greeted very nicely. Went above and beyond to accommodate every request. My nephew is very picky but he actually by himself caught RJs attention and gave him compliments. Which usually never happens. Anyways if I could give 10 stars I would. Extremely happy and would come again and again and again

Thanks to RJ and Abie and team for great food

Great service and food. Thank you RJ and team for friendly service.🙌

The food had big servings and there's a variety of peri-peri chilli peppers (sauces) that you can mix and match to make your meal extra yummy! Kudos to RJ who gave an excellent customer service to all the diners during our stay.

Thank you Abie and Nando’s team for your service and for making my dad feel special on his birthday :)

Cecile has a good customer service and very friendly. The food was great. Over all a good experience

Abie was great, food was excellent 👍

Abie served us and we find her very friendly and hospitable. She is very nice.

Great food and amazing service from Cecile

Customer service was great and food was so mouthwatering.

Cecile & sat were great. Quick services, our food was great and delicious.

Cecile is great, food was absolutely amazing 😃

Cecile was very lovely and provided fast service. Very good.

One star because there is nothing less than that, everything I ordered was wrong, they checked it was wrong and I got home, everything was wrong. And I paid more to make it work and still wrong.

Cecile had awesome customer service 👌

The food was great and the staffs are very friendly.

As good as a Nandos gets. Tasty good and good prices.

Cecile and Jeff are super helpful

Cecile is the best sever there!!! She’s amazing!!

The food was great! The customer service from Cecile was amazing. She had a great attitude and made our visit very pleasant

Awesome food and Cecile who was a Associate was awesome in customer service

I feel this Nandos would greatly benefit from having more space. It's the smallest Nandos I have visited so be prepared for a wait. The service and food is absolutely 5 star

Family visited for my daughter's birthday. We enjoyed the Butterfly chicken breast, sewers, baked sweet potatoes, Perri Rice, fresh fruit drinks, chocolate and Cheese cakes. Service was welcoming, pleasant and patient as we ordered. Our server, Cecile, checked in with us during the meal and at the end. Always enjoy dining at Nandos.

Great service and awesome food. A lady at the front ( benny) was very kind. And a cute boy (mikee) trated us very well.

RJ and his team were gracious and made sure that our needs were met. Food was great. Kudos!

Not halal food but staff very nice and cooperative..

Great food as always Cecil and benny were very accommodating Recommend it

Great Location and great service, cecile really did a great job making me feel welcomed!

Really good service. CECILE BENNY took our order best service from her. Will come again.

Really enjoyed the food on the service was excellent. It was unfortunately too noisy for my wife and I but I realise that they are catering for a younger clientele.

Cecile was an amazing server, the food was amazing, service was amazing. I recommend Nandos on 152 th in Surrey to anyone and have the experience I’ve had. Thank you Cecile. Until next time.

Cecile sat great people great food :)

We were slow to be seated, but the food was nice as expected Nandos are always consistent across their restaurants just wish they served halal chickens across more of their restaurants.

RJ is great, great food and service

Friendly, fast service. Great for before or after a movie

I feel like I’m transported to a magical place, and want to start planning a trip to somewhere tropical after eating a good chicken. Service was good too. Thank you Nandos for making my night a little more magical.

Great dinner experience on a bad weather night. Benny was our server and she took great care of us. This is rare for chain restaurants so kudos to the Nandos Guildford team.

Great food and atmosphere! Delicious with quick service. Don’t miss this place.

Kudos to all the crew… keep it up

So I get its a 'eat it and get out' kinda place but sadly its how you are treated. I was told to sit on a stool that was very uncomfortable (Im 60). I wasnt asked if that was ok. So when i moved obviously an issue. Then it was my fault apparently that I should have said when booking. How should I know? Waitress continued to make out it was my fault and i was 'lucky' another table was available. Nandos 'especially Guildford' will be lucky to see me again. 2 of us so a table is potential loos of bums on seats right, forget comfort. I know im just one of thousands as you will always be busy right? Interestingly you share bad experiences more than the good ones! And I did share and got similar feedback. Shame.

Chicken is always delicious and RJ was a nice server! Great place to eat with family and friends

I am writing to express my extreme disappointment with the service I received at your restaurant on 23 Nov 2023 at 4pm. I placed an order through the Nando's app for collection after a day of Christmas shopping. As I was carrying several large bags, I decided to use the seat by the counter to wait for my order. Despite arriving at the restaurant on time, I was kept waiting for an additional 15 minutes beyond the estimated pickup time. During this time, a group of dine-in customers arrived. An Asian-looking female employee approached me and asked if I would mind standing up and waiting by the door, despite the fact that the restaurant was relatively empty and there were many other seats available. This employee then proceeded to prioritize packing orders for Deliveroo customers, completely ignoring my presence and consistently displaying a dismissive attitude. I was appalled by her behavior and felt that I was being treated as a lesser customer simply because I had chosen to order my food for collection. I am a loyal Nando's customer and have always been satisfied with the service I have received at other branches. However, my experience at your Guildford restaurant has left me feeling deeply disappointed and undervalued. I urge you to take immediate action to address this issue and ensure that all customers, regardless of their order type, receive the same level of respect and consideration. Please do provide your staff with sufficient training on customer service and cultural sensitivity.

I am writing to express my extreme disappointment with the service I received at your restaurant on 23 Nov 2023 at 4pm. I placed an order through the Nando's app for collection after a day of Christmas shopping. As I was carrying several large bags, I decided to use the seat by the counter to wait for my order. Despite arriving at the restaurant on time, I was kept waiting for an additional 15 minutes beyond the estimated pickup time. During this time, a group of dine-in customers arrived. An Asian-looking female employee approached me and asked if I would mind standing up and waiting by the door, despite the fact that the restaurant was relatively empty and there were many other seats available. This employee then proceeded to prioritize packing orders for Deliveroo customers, completely ignoring my presence and consistently displaying a dismissive attitude. I was appalled by her behavior and felt that I was being treated as a lesser customer simply because I had chosen to order my food for collection. I am a loyal Nando's customer and have always been satisfied with the service I have received at other branches. However, my experience at your Guildford restaurant has left me feeling deeply disappointed and undervalued. I urge you to take immediate action to address this issue and ensure that all customers, regardless of their order type, receive the same level of respect and consideration. Please do provide your staff with sufficient training on customer service and cultural sensitivity.

Really nice place to be with friends

A little bit slower than usual but the food was fine. Tidy our table before my partner finished her drink. ....

It was empty, but the chicken livers was amazing. And Cecile provided amazing service - kind, attentive and help. Thank you!! Love Nandos

Food is amazing! Cecile and RJ are so helpful!!

Great restaurant, great food and great staff especially Rj is the best server

Great quality always. Cecile is very polite and respectful!

Food was the standard Nando's food. Staff were busy, and we didn't have much interaction with staff, so it's difficult to pass a verdict on the quality of customer service.

What amazing staff you guys have! Keep them motivated really good service.