Nando's East Croydon in Croydon

I confess to being a big fan of Nando's, which in my opinion offers a perfect balance of quality and tasty fresh cooked food, speedy and courteous service, and a pleasant ambience, all at a reasonable price. Concerning this branch in particular, I would rate it as among the top Nando's locations I have visited, convenient to East Croydon Station, the tram stop and Box Park, yet almost a world apart - an airy, spacious and bright oasis in which to enjoy its specialty: grilled peri-peri chicken. It's hard to explain, but the whole is somehow greater than the sum of its parts. Highly recommended. Update 11/24:  For the first time I can recall, there was a cock-up with my order. It was Sunday around 8:20pm, and the restaurant was not very busy when I placed my typical order (grilled chicken + 2 sides) at the counter (as opposed to using the phone app). I then collected my drink, picked up cutlery, napkins and a bottle of catsup from the soft drinks area, and back at my table read news on my phone while waiting for the food to arrive. Usually, this takes 5-10 minutes max unless it's busy, which it wasn't. Suddenly, I noticed nearly a half hour had gone by. I went up to the counter to check on what had happened. After a quick enquiry, it turned out some glitch in the system had caused my order to disappear. Anyway, the staff were quite good about it. In another 10 minutes, I received my dinner, with an apology and a bonus free side of chips. Mistakes will happen.  Ratings are unchanged at 5/5/5.

Nandos East Croydon, Vineesh was very attentive and friendly he made sure I had a menu and also brang a positive energy as he served me with a smile.

My friend and I went to dine at Nando’s at East Croydon and we were served by a male named Vineesh. His service was impecable from the greeting to the end of the dinner. It was a lovely dining experience! In the end Vineesh gave us free desserts. It was a great dinning experience and food was lovely. Staff were lovely!

Restaurant was clean and staff were kind and helpful! Food is always nice and have returned multiple times

GREAT PLACE TO EAT…STAFF ARE AMAZING AND VERY HELPFUL. MUSIC COULD BE A LITTLE LESS LOUD. OTHER THAN THAT LOVE IT.

Driti was so welcoming and lovely! As soon as we walked through the door she approached us with a positive energy and guided us from ordering our food to leaving! Thank you Driti for the perfect service

Always great food but the service is a little shaky.

I said no perinaise when I ordered and they gave perinaise TWICE!!

Stop ruining plants like the beanie burger with diary. Make this a vegan option because some people don't want to eat vegan fake meat and prefer real plants

I would have given them below one star , very rude and disrespectful manager don’t come here again get your dining needs elsewhere , I ordered and got seated then after that someone took my drink that I ordered and he threw it away so manager came and the waiter he admitted he threw it away so I said the f word and he refunded me …. Bad experience the second time never had this experience the first time was horrible every thing happens for a reason

I had the pleasure of being served by Vineesh at Nando’s East Croydon, and I must say his service was absolutely phenomenal. From the moment we walked in, he greeted us with a friendly smile and a genuine enthusiasm that made the experience feel special. He was attentive without being overbearing, ensuring we had everything we needed and offering great recommendations with a thoughtful touch. Vineesh’s positive attitude and impeccable service really stood out, and he made our visit so much more enjoyable. Truly a credit to the team, and I’ll definitely be returning for more of the wonderful service he provided!

You can't go wrong with a cheeky nandos!!! But it's was extra enjoyable with amazing service from zain, very friendly, polite and attractive !!!

Not sure how they do it in so many locations, but this was another peerless experience with Nandos.

Service is excellent, food is always so good, beautiful chicken and great portions. Ice cream is A1 and food comes fast. I love it here it’s a vibe

Amazing service by Stefan who was exceptional when I came for a post- workout meal! Always great food

It was super cozy 👍 And the food was damn tasty 😋 keep it up 👍

The manger on the was Croydon gorge is the best

Best Nando’s branch I have been to. Food is always really fresh, tastes good and comes quick. Staff really friendly as well.

I really appreciated the kind warmly staff they had going on in there and that adds to the experience so I would recommend

Just came to Nando’s with my sisters for a post workout takeaway meal. Stefans service was exceptional, Harrods worthy!

Was a great experience and the food was amazing. Stefan was very helpful and kind too and provided amazing service.

I adore the new Fanta chicken wings, and Stefan is the finest. He provides excellent service.

Good stuff good food top tier nandos

Brilliant seating plan for the restaurant, the seats were wider and tables larger than any other nandos I have been to. This was great as there was more than enough space to walk past tables and to be comfortable too. We ordered on the app and the food came before our drinks which isn't ideal, but once that was mentioned it was sorted very quickly. We didn't feel rushed to leave as soon as we had finished the meal either.

Great spot for delicious peri-peri chicken with tons of flavour and spice options. Quick service, tasty sides, and perfect for a casual meal.

amazing service and delicious food

Great restaurant, Stephen and the team were very impressed and happy to help, some of the best service I’ve had in ages. The service speed was quick and efficient, the food was great as well. Great food, great atmosphere, impeccable service. Definitely going to return soon.

The food was perfect no complaints amazing service and friendly

Food was amazing , atmosphere is lovley and service is spectacular . 5 stars!

Had a great and delicious food...more than the service was awesome my Mr Zain...welcome face...check backing the tables and service was so good...thank you nandos for making awesome nyt dinner with excellent service (zain)

Staff delivery service not good very worst waiting long time

Service is not good the workers are playing in working time

Hi the worker's serivce is not good very wost serivice in polite

Normally I order takeaways from Nandos. The food never disappoints. It's always warm and full of taste. Service is quick and staff are friendly. I would consider Nandos value for money, the price you pay is decent for the meal and portions are fulfilling.

Go somewhere else. Concept does not work at this place. We ordered via mobile. One meal did not go through the system and because we already waited so long for three salads (!) and our drinks, we did not re-order for the fifth person. Meals came step by step so we could Not eat together. In mediterranean salad Like thirty green olives, come on this ist way to much. After WE finished no one collected the dishes from the tables and our complaints were Not handled in an appropriate way. The Manager Said Team is new but even the Manager was disorganized...Not worth the stay.

Lovely place with inviting staff. The atmosphere is very relaxing !

Excellent service, quick, friendly, good music and atmosphere.

Amazing Nando’s, one of the best I’ve been to!! The food was top tier and so was the service - close to the station so convenient!

There is nothing but incompetent people working in this restaurant. They mess up online orders all the time.

10/10 customer service. would definitely recommend coming here, Stefan is very kind and delivers very good customer service.

Thanks so much to Stephan and Tom for insuring we had such a lovely dining experience. Great service and the food was amazing. Had a lovely memorable girly night. Thank you 😃

We recently had an outstanding dining experience at Nando’s that left us beyond impressed. From the moment we walked in, the service was exceptional—warm, welcoming, and attentive. The staff went above and beyond to ensure everything was perfect, always with a smile and genuine enthusiasm. Extra special thank you to Stephan and Tom who were incredibly knowledgeable about the menu and made excellent recommendations, catering to our preferences with care. The atmosphere was lively, and despite being busy, the service never felt rushed. Every interaction felt personal, and they really made us feel valued. I would highly recommend ☺️!

Stefan, Tom , Shan and Amal gave the best service and amazing food. Thank you so much, we had the best works night out with dear friends. Leaves a great impression of Croydon. Thank you all

I had a great experience at Nandos east croydon today, the service was amazing every single staff interaction was pleasant (especially, Stephan and Tom). The food came swiftly and fresh. I’m happy to say I left the establishment with a massive smile on my face.

Had such a lovely experience at this Nando’s! Staff were so lovely and went above and beyond when I had an issue with my order ( especially Stefan and Tom) Food was lovely and service was very quick too!

This is honestly the best Nandos ive been too and I keep returning cause its the best! Great staff great food! Stefan was exceptional he deserves a rise!

Had a nando's catch up date with friends yesterday evening and experienced really great, attentive service from Stefan. The ambience with chilled out and the food was delicious.

went to the nando’s in east croydon stefan served me a some friends he was really nice and friendly. we ordered online the starters and mains came out really quick but my food took a while and my friends had to wait for me to get mine initially i was i was upset but this other waiter made up for it by checking on my food and bringing it over shortly. overall food was good, staff were friendly and helpful and i enjoyed my experience.

Fantastic service, very attentive and enthusiastic staff. Made me feel comfortable as a solo diner. Great food, came quickly and exactly right. I needed to catch a train and the staff accommodated. Buzzing atmosphere. Thanks!

We ordered the sharing platter as usual but they had made their sharing platter portion small compared to earlier. If two people are eating well it’s not enough for two.

What's going on with nandos? Portions keep getting smaller while prices are climbing.

First time visiting a Nando's, what a great place this one is! Friendly and helpful staff plus delicious kids meals for the difficult to please kids. So good they get chips plus a second side for some veggies.

I would like to say THANK YOUUUUUUUUUUU to TOM the manager for his EXECELLENT customer service. He went above and beyond for us. The food was amazing and the atmosphere was nice.

Always a welcoming and warm experience, thank you team!

Absolutely the best Nandos I've ever went to. The current staff go beyond making you feel welcome and make sure you are having a great experience. Food is great and again I have to mention the staff just checking back and making sure my daughter is having a nice time. Diamond staff. Protect them.

Not much options for vegans. You would think the mushroom and beanie burger would suffice but no.

Great place and great service. Special shout out to Zain! He was friendly, fast and helpful! He ensured every need was met with a smile on his face! Honestly he is the best!

I have just eaten at East Croydon Nandos with my family and the service was fantastic. We were served by Vineesh. He served us very well and provided excellent customer service!

We came there late at night and it was so nice and peaceful. The kids enjoyed themselves. Very clean and good service all around.

Awful experience. I've been to this one a coupple times and embarrassingly took a friend here this week telling them it was good. So many things were dreadful: Staff -couldn't give a monkeys, no welcome. I don't go often and my friend had never been to Nando's so we didn't fully understand the process, but got no help or advice from anyone. I got told off for not having my table number to hand quickly, she also rudely just waved my friend in the direction of water (he couldn't get a straight answer, just a mumble), wouldn't clear our plates so we moved them to another table ourselves and got scowled at. No thanks or goodbye. They clearly could not care less as this is a popular chain and they probably don't need repeat customers. Food- guys, at least get the chicken right, its the only thing you do right? It's your signature dish, the clue is in the logo! Although I suppose the logo does look a bit like a cockerel which are usually old, overworked and knackered. I had a very dry, tiny, hard chicken breast in an uncooked, hard pitta bread. My friend's thighs were tough and chewy. The corn of the cob made us laugh out loud. Did you retrieve them from a bin in Surrey street market? Puny, about a teaspoon of corn on them. Coleslaw - straight from a tub from Costco I imagine. Chips, served lukewarm..yuck. Wine - yes maybe we were a bit mad ordering wine in Nando's but it was a bottle of red that had been sitting next to the grills and was hotter than mulled wine. Really unpleasant and we both felt ill after drinking it- I suspect the over-heating spoiled it. Biggest regret is that we didn't just grab some street food in Boxpark across the road - even food served in a cardboard box would have been better than this.

Great atmosphere, lovely food. Stefan was so nice and welcoming 10/10.

Excellent service from Vineesh, went above and beyond!!

Visited Nando’s east Croydon, highly recommend this place. Staff received us with big smile on their face especially Vineesh for his service I highly appreciate him and thank you for your service…

They were busy.so waited for my food.but the chips were nice.

I came for collection and food was ready really quickly, The whole team was so friendly and kind , I will definitely be back again soon!

Delicious and affordable food. Lovely staff.

Great experience, great food, great service

We love a Nando’s, especially late after a dance comp, it calls our names wherever we are in the UK. This excellent, modern and clean East Croydon, George Street Nando’s (round the corner from the Leonardo Hotel and the Whitgift Shopping Centre) really hit 10 out of 10! Especially with the amazing Stefan who is super friendly, super attentive, super efficient and just all round great. Don’t miss out especially on the best macaroni cheese outside the USA, the vodka passionfruit slushy and the mango ice cream. And obviously all the chicken dishes and sides. Thanks Stefan! We’ll be back.

Everything was incredible. Our server was incredibly nice and the food was delicious. The peri peri chips were mind blowing. Coming here is a MUST.

We had a wonderfully refreshing service with immaculate hospitality from a young gentleman named "Stefan" . Food was perfect, overall delightful 👌🏼

The food is really good. But the best thing about this place is the service. I feel very comfortable and well taken care of

The man who took the order (Yashdev) complained that we did not thank him for taking the order, even though the order had not been completed. He then went to serve another customer before our order had been completed. After I complained to him, he still refused to complete our order. I spoke to the manager who eased the situation and offered us a free salad and free drinks. The manager handled it well, so we would come back.

Really lovely service from Zain tonight, thank you for your patience, it was much appreciated 😊

Worst Nando’s restaurant we have ever visited went at 2.30 pm today it was very empty only 10 percent full the staff we so sour faced and not welcoming just ignored you I could understand this if they were busy but the Resturant was empty then they took 25 minutes to bring the food and I could see there at least 8 staff working asked livers to be well done but very disappointed the rest of the food was ok but the staff acted like you was invisible and didn’t care please avoid this Nando’s at any cost been a Nando’s customer for 28 years this the worst restaurant I have ever visited

Employee David was very good at his job and make me feel very welcome and was fantastic.

Had a meeting in the area and popped to Nandos to grab a quick bite. I was welcomed by Elisa with a lovely smile, asked me about any allergies which shows great awareness and offered me the table i wanted. Happy with the experience

We dined here tonight and had such a pleasant experience. The food, the drinks, the service were exceptional. The Manager in white shirt (sadly I did not catch his name!..) deserves a raise - he did go over and beyond to make everyone happy, was running around a lot just to make sure that everyone has everything they need, which I haven’t seen this in my local Nandos for a while.

Customer service from Cami and Stephan was amazing, they made sure we were looked after! Thank you both! 😊

Very friendly staff! Tasty food! Thanks for having us!

Sometimes come to this Nandos for food. In general, my visits have been okay, apart from the last one. I was shocked with the ridiculous size of the Nandinos' mac & cheese portion that my kid got served. When I complained that, in previous visits, the bowl was considerably larger, the waitress fobbed me off with the excuse that this is the correct Nandinos bowl size and the wrong one was served in the past. There's a picture of mac & cheese on Nandos website, and you can see this is not the case.

This Nando’s is rubbish. They never have chicken thighs. Regardless the time of day. Don’t bother going here. Walk 5 mins down the road and go to the other Nando’s.

Best ever food ! Staff very friendly . Big shout for Elitta !!

Dani on front of house was so welcoming and nice, great food and service I'd recommend, 10/10

The Nando’s in east Croydon was a lovely spot to hang out in, the food came with such fast service and the staff were incredibly friendly especially helping me figure out payment methods. Stefan was very nice and the only name that I saw but everyone was lovely. Ended up staying for hours because of the homely environment !!

Stefan was so nice and friendly and gave the best service ever i’d definitely come back again

leaving a review due to amazing customer service from all staff but mainly Alice (not sure on the spelling). She was extremely welcoming and polite throughout my experience, she not only took my order correctly and was extremely patient and kind but she made sure the food was okay, the food was excellent as always and came quickly.

Often come to this Nando’s for a cheeky lunch! They cook the food good at this branch.

Was first time here didn't know it was here ordered a take away half chicken chips and corn on the cob chicken was lemon and herb place was busy took food back and only eaten a small portion of chicken and half chips then corn on the cob Within half an hour to hour didn't feel at all well 🙃 had very bad upset stomach constant gergulling noise in stomach was very unwell I won't be using that place again its put me of of nandos and spoilt my weekend 😒 away

Nandos is Nandos im only leaving a review because of a staff member called Stefan. He is literally customer service in human form. He was so good i had to go back to the cash register and ask for my receipt so i could leave a review about him. I sat at table 4 at around 16:52 with my son. Only negative thing to say was to women in the kitchen shouting at eachother ruined the atmosphere a bit, other than that food was good service was perfect and the restaurant was nice over all.

Thank you Alina for making us feel important. Your hostessing skills are superb. Thank you Jorge for giving us the BEST NANDO experience ever! Nandos Franchise - take note - the best Peri Chicken Livers with the freshest Portuguese roll - I've ever been served in the UK. I might live in the South, but this Nandos branch will definitely see me again.

Best Nando’s! Loved the service!

I was having a very miserable time at Nandos east Croydon today 12/4/2024 But Stefan came to the rescue with his amazing service and customer skills i personally believe if more staff were like him at the east Croydon store it would be amazing I believe Stefan should be promoted

Great service. We as customers messed up by switching tables after ordering. The staff were so nice, considerate and understanding and handled our error very professionally. Top marks. The staff here are fab!!!

Jazz is super friendly and pleasant, he treated us super well from minute 1. Thank you very much!

My food came really quick and the waiters were really kind and Laura always makes a way to make sure the food is okay and that we have everything when ordering

Delicious chicken as always,Nandos doesn't disappoint. The staff could be a bit more friendly though

I have been served by Shanine.She is friendly and she did a great customer service. Well done

Lovely getting a taste of home. Always a pleasure!

Fourth or fifth time we are going there, the food is delicious and the marinated chicken is out of this world, simply perfect. The staff is courteous and very attentive, the service is superb. Overall, the atmosphere and music are great and the restaurant is very clean. Will be definitely coming back soon and cannot recommend this placs enough.

All the time the food is not cooked, try to contact them by the phone and never answer.