Nando's - Canterbury in Canterbury

We all had a nice meal, a nice environment and a great atmosphere. Staff were spot on.

always make the best food, and are extra generous with the portions! and excellent service from Omar throughout the meal!

Excellent service from Nayobi!!

Today served at the door with a warm welcome. Shown to our seat table 14. Seat was bit messy unfortunately, but I sorted that with a tissue. Ordered at the counter, lovely lady served me and took my order. I mentioned I need my corn with extra hot sauce marinated and grilled which I got which is good as most forget to do the sauce part even when it's on the invoice. My food came hot and fresh. Half chickebmn, peri chips and corn which all was cooked to perfection and extra hot was nice and kick to it. My mum had a butterfly, spicy rice and garlic bread. Unfortunately the chicken. Was in our opinion dry over done. General manager was so polite, courteous and top man when came to sorting it out for us. Ensured the meal was done again and it was done to perfection 👌👍 was good to see a fast rectification by the manager and team. Food was lovely, and the lady who served me at the counter game to see how we were and if we needed anything. Ice machine wasn't working prob due to over use and misuse by people. Toilet was clean and tidy which was good, especially when the restaurant was busy. Got to see Ashley waters waiting for his food too which was cool lol. Would go again 👍👌

Good experience to eat here. When I don’t know what should I eat and I will choose Nando’s.

Ordering via app is a bit complicated.

Very disappointing. Got a table at 5.30pm, waited 20mins before we had an order taken. Food arrived 35mins later. Not a great experience. Tables are not waiter service, but they don't tell you that when you arrive, although they do give you a menu?! Wrong drinks were served. Food was mediocre. Not well presented. Overpriced for what you got. Will definitely stay away from Nandos in future. Buyer beware.

Polite and helpful staff. Good service.

Great place and fast service.. been there for many times now. Ambience is good.. loaded chips are a must to try.

Quick service. Friendly. Food good

Great food, perfect portions to be well fed but not overeat

Really friendly staff, quick service and great food

Polite staff and very good service.

Excellent food, service and atmosphere and in my opinion great value for money.

Good experience. Nice friendly staff. Tasty food.

Love everything in here! Miss the spicy rice very much.

Great service & awesome food as always 👌 😀

Nice ambience and great service. Ours was a large order, and everything was cooked to perfection!

Easy as one of our party has a gluten allergy so easy ordering.great

Rip off ,expensive chicken and chips, don't bother.

Canterbury nandos one of the best to eat at, always good

I can never say no to a Nandos. Food was excellent as always. I had the Sunset Burger and my husband had the vegetarian Great Imitator Wrap, we both had piri piri fries and spicy rice, mmm heaven. Service was very good. We were taken to a small table near the kitchen which was busy with people walking back and forth and my husband asked if we could possibly sit somewhere else, our waiter found another table for us which was much better, he was polite, friendly and helpful. We were going on to the Marlowe Theatre to see Pretty Woman, Nandos is perfect as it is just literally a 5 min walk across to the theatre.

A little busy, a lot of tourists visit this restaurant. Food quality is excellent. Service is slow due to heavy rush.

We love Nando's. We love the food, the bottomless drinks, the fact that you can choose your own level of spice. We are very sad that Nando's doesn't have any locations in the Netherlands.

Wow. Absolutely fantastic! Great chicken and the best Caesar salad I have ever tasted. Highly recommended.

The full platter comes with 4 sides but all the options shown in the menu were not available, no corn, no broccoli, the salad was terrible, it did not look fresh and the lemon and herb sauce was also not available.

It's Nandos! You can't go wrong with a cheeky nandos. Service was speedy food was good,

Friendly staff and good place to eat, I'm a fan of Nandose anyway. Member of staff who served me, also informed me about my points on the card and what can I get, very helpful.

Food was okay, nothing to rave about as we've had better at other nando locations. But the service, now that was poor. The girl with the jellyfish tattoo was rude and abrupt, and another staff member just made excuses for issues, like it was us the customer fault for things not working correctly.

Unbelievable how delicious chicken can be and the atmosphere is there too!!! you must try this!!!

Extremely fast service, friendly workers and extremely accommodating! Thank you and shout out to this team!!

Manager is extremely rude and aggressive. Made me feel so uncomfortable at the till when he intervened with the lady who was serving me. I can’t believe a person with that sort of attitude, works at nandos. Worst customer service ever.

Friendly efficient staff, food was cooked well & served quite quickly. Would recommend

the food was very tasty although my tomato slice was very big in my burger and the garlic bread was rather hard although it was tasty still the chips ATE as always which was the best thing on the plate. However when we had to go fill our drinks up we noticed something on the wall. I WAS DISCUstee. i thought as if i couldn’t eat but i did. it was still tasty. WE SAW ANTS. a whole pack of ants waking all over the walls, under the ice machine, near the drinks. me and my friends felt an overwhelming sensation of itchiness. i felt as if we shoukd leave, BUT WE STAY FOR 2 hours because nandos has a hold on us. i garentee we will return but only for the chips and the food. please get rid of ur ant problem and it will be a 5 star service.. the picture is one of many.

Nice staff and great food. Had to have a table upstairs but wasn't a problem for us as it was quieter.

Great Nando’s with lots of seating. The boneless sharing platter was really good, fresh tasting and the service is excellent! A great meal out and good value.

One of the best! Staff are very accommodating and kind. We were asking if the rice is too spicy and he gave us a sampler without being asked. We appreciate the gesture and the food is also great! Food is also served in a timely manner. Would recommend.

Nandos located a few meters from the Library towards the west-gate. They serve nice dishes that is spicy and good to taste.

Great staff, great food, gave the kids colouring which kept them busy

Food was great here hot and quick very different experience to the westwood branch. Tables too close together to go between to go to drinks machine mostly self service in this restaurant so hard to mark service as is only bringing plates over that said was polite gentleman who gave us our food.

Too salty dishes than other nandos. Chicken was burned

The food was good and the hospitality was excellent big up Damien he was very helpful to me and my mates top lad !

Brilliant meal at nandos Canterbury. Service was excellent and food was perfect.

Good value, nice food, especially if you like spicy chicken

Great as ever. One thing to note though: we discovered that discount vouchers can no longer be processed via the Nandos app or website, so people with vouchers need to take them to the desk and order from there.

Good food at Nando’s, as always!

Nice centrally located restaurant. Good service, food and ambience, though it can get a little noisy.

Great food really nice customer service would totally for recommend for anyone adults and kids. The manager was really kind.

The nandos of all nandos. They sell chicken here! Upstairs is good for people watching while having a gorgeous meal!

Excellent service, delicious and fast food. A good option for all times 🤩

Never disappointed at Nando's 😋

This Nando’s is probably the best of the bunch (and I’ve visited a few!). Food is always served quickly and to the highest standard, the staff are friendly and talkative, they do their best to accommodate your needs and are always careful to ensure that you are satisfied. I recommend sitting upstairs with a nice view over the historical streets. I also can’t get enough of the perinaise - I fully recommend it.

Took the kids out for a meal and they always enjoy coming to Nando's.

Amazing and kind staff! They really go above and beyond for you, would give more stars if I could.

No complaints... One of the better Nandos I've been to. Staff were great, restaurant was clean, service was prompt but not rushed.

Hello, What an amazing experience !! Thanks to the staff and the cooks for an amazing chicken I cried on it (french expression to say it was Incredible) Thanks

We have recently rediscovered Nando’s. After a gap op 4 years it is good to be back. We do get a friendly welcome in the Canterbury restaurant. The manager was kind and understanding of my husband who has dementia. He left a plate on our table with 2 complimentary Portugese Nata’s. All the other staff were friendly too, Kieren stopped by for a little chat. We enjoyed our visit and will make it a regular break when we visit Canterbury.

We had a delicious meal here whilst on a day out in Canterbury. Great staff and as always great food. We can never fault Nandos as the whole experience always makes us full and happy.

Ordered by the app. Very efficient friendly staff thankyou for a nice experience.

Nandos Canterbury, what can I say. It's a lovely place in the heart of the most wonderful city in the world. I love chicken wraps.. and the loaded fries are simply the best, better then all the rest..

Usual delicious food at a reasonable price. Relaxed setting at the end of the High St, plenty of seating and great service. There always seems to be something fresh and new on the menu, so you never get tired of the choices.

As per usual - 10/10 - it gave exactly what it needed to give! I was eating with 16 of my friends and the waitress was extremely accommodating and the food came so quickly and she was really efficient im not sure her name but God bless her!!!

First trip to nandos, was like an ethnic paradise, well I never

I’ve been to this Nando’s both times I’ve visited Canterbury and both times have been great! Great food, service and atmosphere!

We visited yesterday with my son who has multiple food allergies. We were served by the manager who prepared and served my son’s meal. He was so thorough and extremely helpful and went above and beyond to provide excellent service which made me feel very confident that my son was in safe hands. A big thank you to the Canterbury branch manager- fantastic job!

Solo puedes comer pollo en sus diferentes variantes: pierna, pechuga, asado, frito, en bocata...y con muy diversos acompañamientos. Lo divertido es la cantidad de salsas que tienen para aderezarlo. Para salir del paso.

Love love love! Nandos will always hands down be one of my favourite restaurants! The bottomless coca cola was amazing!

Good food at Nando’s, as always! Service might need a bit of work as the efficiency was slightly lacking, but wasn’t a major problem and didn’t really affect the overall experience too much.

Way too expensive, very ordinary food. The chicken was nice hut the bun looked too pale and undercooked, and the chips looked like chap frozen ones with basic chicken seasoning sprinkled on after

Well prepared meal and peaceful atmosphere

Good food just overwhelming service and experience for first timers

nice place to eat something in the city walls. little bit pricey from the other options but decent place to sit.

Amazing food with great customer service. I'd love to visit again.

Best Nandos I have ever had. In Canterbury? Who'd have though it!

Nandos is always a must with my girls. And the canterbury team are fantastically welcoming and fast. Ordered at table app and no issues

Situated on the main street of Canterbury, this premises offers the usual selection if flame grilled chickens you normally find on Nandos. Staff were friendly and helpful. The place is children-friendly with nappy change and high chair.

What you expect of Nando's. Used the app to order and quickly cutlery and glasses arrived. There was a small bone in a boneless piece of chicken,so be careful.

The Nando’s food you expect, but the service is always exceptional here. The staff are all friendly, and they expertly manage and accommodate allergies

I don't know what the fuss is about..it's just chicken. Nothing special about it. I didn't like it but that's just me. The food was still good

Tasty food and fantastic service.

I had an exceptional dining experience at Nando's! The food was absolutely delicious, and the service provided by the manager, Szabr, was top-notch. Szabr & Vlad’s attentiveness and friendly demeanour truly made the meal even more enjoyable. The ambiance was inviting, and the flavors of the dishes were outstanding. I'll definitely be returning for more of their delectable offerings. Five stars without a doubt!

The person greeting sounded like they were reading a script super fast. I think the training may need to change and ensure it's now personable. "Have you been to Nando's before any allergies?" as all one question is very confusing. Especially in a noisy environment.

Sat here with our bikes, fast attentive service and bonus music from the pub opposite. A great end to a day's cycling.

Fast food, good for a quick meal.

Very fast service, friendly smiley staff, nice hot food, clean restaurant. The management obviously run a tight, efficient restaurant that the staff are proud of. Good job team

Really quiet when I went lovely food as always lovely service and an overall good experience

Cravings satisfied! Thank you Julia and team 💋

Food was delicious as a nandos always is, the service is awful. I had a women who clearly has no clue about service come and demand to take my plates away while I was still eating. When I told her that I was still eating she laughed and said “hurry and eat your chips”. Absolutely shocked.

Having previous experience with other branches of this restaurant chain across London and kent, our visit to the canterbury branch was unfortunately disappointing. In other branches, normally the staff and management have 'interaction' with the dining customers (ie asking customers if all is ok/ any other needs and if they are enjoying their meal etc). - just the normal and 'expected 'buzz' that you receive from most Nandos. But unfortunately, customer interaction, service and care was completely lacking and missing from this particular branch. The ratio of staff to customer business peak, (this being a very quiet time of day) was completely off and looked like bad staff planning, with 3 grill staff, 1 till op and and '6' servers. A total of 10 staff (11 including the manager). At the time of the visit (late afternoon) the branch was empty, with only 3 interior tables occupied and 1 exterior by customers and the rest of the restaurant was completely empty. (it seemed to be staff rotored more towards a 'London based branch than this one) . All of the aforementioned staff (including the manager!) where huddled around the till and grill area laughing and joking, completely oblivious to what would be expected from Nando's senior team and customers present. To the point that there was food sitting under the hotlamps without anyone immediately serving it. From the branch managers perspective this was not great staff organizational management leadership skills or great customer awareness. Perhaps it is down to the younger, college/school age demographic that frequent the branch that gives reason for the evidential lack of customer awareness and expectation that you would normally always receive when visiting a more 'age diverse' (because with that comes greater expectation.

Great experience with dinner at Nandos, it was a busy day but the staff was very fast and delivered food without delay, good atmosphere..

Good service. Staff are very polite.

Always fast service and the food is amazing!!!

Nando's Canterbury is the ultimate choice for spice enthusiasts. With its fiery and flavorful dishes, it caters perfectly to those who crave a bit of heat. The restaurant provides a delightful experience, leaving no doubt that it's the go-to spot for lovers of spicy cuisine.

It was just ok. Surroundings not as smart as other branch I've been to.

Usual Nandos food. Friendly staff.

Good staff,good food and quick service

Very helpful staff, lots of sauces to choose from!

Good friendly fast service, will definitely visit sgain

Estuvimos la familia de visita, y comimos alli 2 niños de 7 años una de 12 y dos adultos nos encantó. La atención fue excelente al igual que las recomendaciones. Sus salsas picantonas y sabrosonas y si no te gusta pides que te reduzcan o simplemente sin ellas. . Al pagar les compré un bote de sus salsas y me respondieron con bolsitas de regalo. Recomendable y para volver a comer allí

Had one of the best nandos here for a long long time. Made them aware of the fact that im they made sure everything was safe for me and i didnt get sick! Great staff as always.