Nando's - Bedford in Bedford

Topnotch service, it wasn't difficult at all to know where everything was and the waitresses/waiters were very prompt and also was asked if the food was nice and we're very quick to bring the food too! Got to love nandos! 🍗🍔🐔🌿

Don’t ever order Deliveroo from this Nandos. On Friday night I ordered food at 7, it said it would take an hour to come. They kept pushing the delivery time back and I called Deliveroo 4 times and they said they spoke to the restaurant who said they were preparing the order every time, I said I was just driving down there and the restaurant cancelled the order as I pulled up, over 2 hours after I’d initially ordered. When I got there they said they’d told Deliveroo that the order had been stolen and that Deliveroo were lying to me (would they not then just cook me a new order, knowing as a customer I’d still be waiting?), which seems unlikely. I’d also been calling the restaurant and nobody was picking up, they said ‘oh our phone had died’, would you not then put it on charge? The restaurant wasn’t even particularly busy. I then had to pay for a new order and wait while they cooked it, when I got home items were missing.. so I wasted 2 and a half hours of my Friday night and didn’t even get what I paid for. I’ve had problems when ordering from here before but this was the worst experience I’ve had and they didn’t do anything to even try and make it right. Pretty poor all round.

It was our wedding anniversary we went for meal. In our order they miss one corn and said have to wait . After waiting long time when we finished our food ask again and they forgot . All the food was cold and really tasteless. Chicken was rock hard and chips were cold. They ruined my day. I would never go there again

Nando's is a cool place to eat 😋 overall. Everything was excellent. Staff were welcoming, friendly, polite, and very helpful.

i ordered food from Nando’s and it never came when we called Nando’s the manger was extremely rude and did not help us at all he would not give us a refund and we aren’t getting one Do not oder from Nando’s

If I could give a zero I would. Possible the worst Nando's experience ever. Took half an hour to bring any food when we were 1 of 4 tables. Had to ask for starter that we ordered when our mains arrived first. Chicken was dry and not hot. Clearly been left on the side while the a staff stood around chatting. No check back which anyone will know is a staple in a Nando's. I would rather drive 40 minutes into MK than ever come back to this Nando's. DO NOT COME HERE!

Great location, near to river and Mercure bedford centre..

A serene atmosphere for a good catch-up with friends and family

Portions are small. Chicken wings are tasteless. The service is bad.

What in the chicken world is this Nando’s? The size of your 1/4 chicken is smaller than half the size of my palm. It’s diabolical!

Visiting Nando’s Bedford again and as always was lush like I’ve said in my other reviews I’ve never really had a bad Nando’s.

Fab food, quick service, friendly staff.

This exquisite spot made my taste buds come back to like after that horrendous experience at gormet burger kitchen. My needs were met on portion taste and atmosphere and did stuff to me that my husband could never! Uk I am impressed 😩😩😩😩😩😩😍😩😩😩😩 She's up all night 'til the sun I'm up all night to get some She's up all night for good fun I'm up all night to get lucky We're up all night 'til the sun We're up all night to get some We're up all night for good fun We're up all night to get lucky

We were 5 people and we politely asked to sit at a circular table that was more comfortable for us. The manager told us that we couldn't sit there because there were only 5 of us and that table was for more people. But 10 minutes later two young men came to sit at that circular table without any problem. Nandos, stop thinking about your profits and think more about the requests of the customers. The fact that you enforce your rules with some customers and not with others could be seen as a type of discrimination.

Amelie was so sweet, she greeted me and when I was feeling a little dizzy offered water but I was all good and didn’t need it. But that being said, she really cares for the people coming in and is a seriously great staff member at Nando’s. She deserves a raise!

Restaurant was over 30° with no aircon working. Fire alarm constantly sounding. Order took ages to be delivered to table.

As it says on the tin. Food was fresh and quick. Staff happy and helpful 😊

Pleasant welcome from staff, great overall service and tasty fresh food.

Not a huge review guy! However, unplanned business trip from Newcastle. Checked into the hotel next door. Of course, with how late I was the restaurant was closed. Too tired find a nice steakhouse I went into Nandos next door, I don't believe I've even had a Nandos before. Long story short the waitress Amelie was so nice and helpful I had to ask her name to leave a review. Thank you! (Food was lovely too!)

Been coming to Bedford Nando’s for years and don’t think I’ve really had a bad experience staff have always been great and at one point was on first name terms with them I was going that frequently

Staff were nice. Ordered food to take away on Saturday just gone, came home to find hairs in my humus. Disgusting.

Such a shame to have to write a bad review. We popped into Nandos for a quick bite to eat before heading out for evening but I wish I hadn't of bothered. "Nandos, you don't have to overcook the chicken to within an inch of its life, chicken can be juicy and cooked" Other than that, service was OK, location is great.

Bog standard food nothing to write home about. The only toilet in use was the disabled toilet other toilets locked.

Service was disappointing and food was Cole

My wife was insistent that we eat at Nando’s while visiting London. I didn’t know what to expect, but was pleasantly surprised. The ordering system was easy, you order and pay from your phone and then the food gets delivered to your table. We both got vegetarian options and thoroughly enjoyed them. The mac and cheese was especially good but the corn was just ok.

Disappointing! Worst service ever! Seated at a table that was too small for 5 people. Had to ask twice to change tables and they barely agreed. Second table and chairs were dirty, We had to clean them ourselves. No bother whatsoever from their end to help when saw us doing so.All servers were in another world, felt like they were all stoned,their response time was so slow. Had starters delivered before the drinks , usually food takes longer to cook rather than grabbing bottles and glasses from shelves. Burger bun was so hard it felt like it was left out to dry for a day. Shocking, never had such a bad experience in a Nando's before.

Starters were brought once we hit button to order. The mains took sometime but its cool knowing we ordered for Saturday dinner(peak time) the rainbow slaw looked appalling ( looked dry like it been sitting for days) and no seeds on top, we brought the salad back and she said she sent the slaw like that because she has no seeds, then the waiter( chubby lad) apologised and said he knows there are some at the back so he brought the bowl with seeds back and apologized 2nd time. There were ONLY 2 staff who were smilling the rest seemed like they are in funeral, miserable like they don't even want to be there!

Waiting for long time for food .

Just been this place today Used to so good Not anymore food was awful Chips cold Ask them to change 2nd chips again Refrying So much oil in Return all the food back So bad

Absolutely amazing little gem in the heart of Bedford ♥️perfect location with big windows over looking the river Ouse. The food was fantastic, celebrated my partners birthday and the staff came out with a candle sing happy birthday to him. Eliza the manager was making sure we are comfortable and had time to chat to us. Lila took plates and checked on us if we ok. Great customer service very polite staff. Fantastic atmosphere. Thank you. We will be back. Thank you. ❤️

The food was great, a lot of souce options and service were brilliant!! Great communication from the manager.

We are regulars at Nando’s Bedford, and Ross and the team are always fantastic, friendly and helpful. If it’s ever super busy, they are always polite and do their best!

Nando's chicken restaurant in Bedford offers travelers a flavorful dining experience with its renowned peri-peri chicken and vibrant atmosphere. Situated conveniently in the town center, the restaurant is easily accessible to visitors exploring Bedford's attractions. The menu boasts a variety of grilled chicken dishes with customizable spice levels, catering to a range of taste preferences. The restaurant's lively ambiance and friendly staff create a welcoming environment for diners to enjoy their meal. Additionally, Nando's commitment to sourcing sustainable ingredients adds to its appeal for environmentally-conscious travelers. However, some travelers may find the restaurant to be crowded during peak hours, leading to longer wait times for seating. Additionally, while the pricing is generally reasonable, some may consider it slightly higher compared to other fast-casual dining options in the area. Despite these minor drawbacks, Nando's in Bedford remains a popular choice for travelers craving delicious peri-peri chicken in a relaxed setting.

Food was good lovely waitress and was served food quickly, only negative is I was sat under a speaker witch was a bit loud but was great otherwise

Nice place, good location and good menu choice. It's your typical nandos! Dropping of food was a bit hap hazard but all in all good experience

We ordered take away. The order was delivered with items missing, drinks and 2 lots of Coleslaw. All of the food that did turn up was absolutely cold. The chips on two of the meals should have been peri-peri but instead were plain and to boot were also like cardboard in texture. I rang Nandos customer services who said they would be able to offer a refund providing the rest of the food had been delivered and he said to call back after the missing items had been delivered, they had sent a second driver out with the missing items. 30 minutes later they were delivered. I rang customer services a second time again and the woman I got on the phone was arguing with me that they would not give me a refund. Then she said they would offer £16, to which I said no and that I want a full refund due the quality of the food been so poor. I will be opening a dispute with my credit card company in an attempt to get my money back. I would advise that you don’t order from Nandos, save your money and go somewhere else. You can spend £64 somewhere nicer and get a much better experience!

This nandos has the best CHICKEN BURGER!😍😍😍

Nandos is Nice in Bedford but the only problem that they have is they take too long with the food staff are friendly and do try their best but I still prefer my area nandos which has more higher standards. 😊

The staff are so rude and unfriendly, also I was my food was not cooked properly, and the ser6 was bad, very rude stafffff,

Staff friendly and the food was hot and quick. Could have been crispier (chicken thighs) but okay. Like all chains these days I'd question the value but fine for a one off.

The toilets were disgusting the toilet brush had poo all over it toilet roll over the floor horrible

I ordered a sharing platter as takeaway and received neither houmous nor any accompaniments with it. It was a big disappointment for the family. Pitta without houmous, sweet potato wedges plain and halloumi on its own. 🤦🏽‍♂️

Some of the food is a bit small but all around good.

Waiter was very helpful, food was bought out quickly.

Very very busy but service was faultless especially from Manager Eliza who is an asset to the restaurant. Great manager !!and it's obvious her professionalism and kindness has a great effect on the team. Can't wait to visit again soon

Standard nandos which I really love.

The chicken was overcooked and dried.

War sehr lecker. Zauberhaft, das Grill/RöstAroma.

Had a great experience at the Bedford Nando’s, Keira who took our order was very accommodating and the manager Chloe provided amazing customer service

Perfect as always, a great place

Fast and friendly service. Good fresh quality food.

Went for a meal with my granddaughter in Bedford only 6 tables used so assumed we would be dealt with quickly, took an hour for food as they where more interested getting the take away orders out, will never eat there again.

Really great Nando’s I always go here with family when we are at Bedford I really recommend getting your chicken breasts or butter fly chicken with peri tamer adds a new barbecue kick to it

Went there in good mood to eat but when i went to order there was Kojri I don't who he was a manager or whoever was very rude no good customer service he doesn't know how to talk to customer. Never go back there again.

Friendly staff, quick service and a nice calm vibe

I ordered a Nando’s today and I was very surprised to see a lot more lettuce and chicken. I should have taken picture of the wrap because it was that bad and charging 7.00 for a chicken wrap when there is hardly any chicken and more lettuce is ridiculous! I defo will not be getting a wrap again after todays experience!

I've visited a number of nandos over the country. I was in bedford and dropped in here two nights on the go. Tbh the food on the first night was good but not the best in visits. The corn was a little cold. Service was good though. I visited the next night with two other people and everything was fantastic. On my travels I've found even if something is not to my liking at nandos it doesn't stop me going. I think its one of the best food restaurants in the high street. Good clean food , as a rule, nice friendly staff, good atmosphere, you normally get a table without too much if a wait. That speaks for itself .. if they are busy its because they are good. I gave 4 stars because i look forward to the corn on the cob and i like it hot off the grill. And i gave 4 stars for general as there is no parking( around bedford). I managed to park behind the hotel behind nandos ( pay and display)

Great food as always, love the loaded fries should defo be in the takeaway menu for delivery.

Well worth a visit. Definitely will go back

Limited menu, taste wasnt the usual nandos standard, just a sprinkle of peri salt.

It was dimly lit and lacked atmosphere although that may be down to the day and time of visit, (Wednesday, around 4pm). Ordering online is very efficient but the food was average.

Simple and tasty. Friendly staff.

I strongly advise you don’t waste your time going to Nando’s in Bedford. We waited 1hr 10 minutes for our food when then arrived dry as if it had been sitting waiting for the butterfly ( which is basically what the manager explained). The tables around us were all served before us. The manager gave us free drinks due to the wait. When we expressed to him the service was terrible. He questioned us on this. Very unprofessional

Spot is great. Customer service was friendly and helpful thank you to our server chika. Enjoyed the food too the food was verygood

We come to Nando's often, we all enjoyed the food and I and my wife hardly waited 20 minutes for our order to be served

You know what to expect with a nandos. The food is consistently good, from my experiences. Just a tad on the pricey side.

Really friendly and helpful staff.

Enjoyed going there, not been for a while

It's a nice place to go if your in the mood for chicken and I'd recommend the loaded chips

Lovely family friendly place with fantastic food and service.

Had a great meal here, would definitely go back

Went here on Sunday 13th Aug. I ordered quarter chicken medium with garlic bread and peri peri chips and a side of hallumi. My partner got a platter with rice and coleslaw . The food came out within good time the staff were friendly & polite. But they got our order wrong the spiciness of the chicken was wrong and we got a corn on the cob instead of garlic bread. No big deal as it was corrected swiftly and the staff were polite. Lovely venue right next to the river and the restaurant was clean. Would definitely go back.

Nandos is Nandos can't really go wrong . I was served by a very happy and polite staff member that was actually from the same country as me , Portugal. Thank you for your service 🙏🏼

First time in Nando's. Great welcome as we arrived. Would like to say a big thank you to Ross for his hospitality and kindness. Was staying at hotel next door but restaurant closed at 6pm. Decided on Nando's...so pleased we made this choice !! . Great food and service.

Recent work event brought us to the town centre, not knowing the area it looked like a suitable choice. It was a little busy but only a 10 minute wait, easy to order, good selection and not to much of a wait for your food once ordered. Tasty and a nice end to a busy day with friendly and helpful staff.

An expected Nandos experience in a great location opposite the Ouse River and right near town centre. Generally have seats available and never let us down on the food. They had no perinaise the last time round so had to make my own with Mayo and Chilli sauce. Note, there is no parking in the immediate vicinity if you want to collect a takeaway order or if you drive in to town.

Tire looking restaurant food was fine and staff friendly

Quick service at a timenot was very busy

Chante was great and the team (didn’t get their names) were also fantastic

Relaxed, wemt during a busy time due to concert close by.. but only waited 10mins for a table. Staff absolutly amazing nothing to much trouble..food was amazing well hot and well presented..will be bk for sure.

Food is tasty, the ability to order from the app or web, by scanning a QR code is a plus, but the restaurant can be quite noisy at peak times. Prices have gone up as well.

Not very impressed..ordered on an app from the table (why???) and food not very exciting..I've eaten at Nandos several times over the years and it's always the same menu ...improvement needed !!

Ordered for delivery and I got dry and unseasoned chicken livers. The chicken livers didn’t have any sauce they look boiled.Called Nando’s they didn’t help and called deliveroo and they put me on hold until it hung up on it’s own

I've been here a couple of times now. The food can be a bit hit or miss one occasion the food was fine and the other time everything was overdone. Service could have been a little better too. Other than that the location is great its near the embankment which is good.

The staff are so rude and ignorant

Good staff, good food, and superb location.

Very Nice staff. Nice chicken and sides

Service was superb and will love to visit again and again

Service really slow, waited 35 minutes over the collection time. Was told it will be 15 mins.

Quiet Tuesday night but quick service and quality Nandos food

Polite staff... food came on time, mashed potato was a little dry ,otherwise everything else was good.

Quick service, food was okay. Mains came before starters were finished (not even half way)

Ordered online for collection. Food was ready within 15mins. Loved how the bag was packed in front of me which allowed me to know everything ordered was inside.

Giving credit where credits due. My first time in the bedford branch and the customer service was amazing. They went above and beyond and the food was just as lovely. Gutted I do not live close by to come more often but this is by far the best nandos I've been to ever.

Been coming here for years and yes there was a time few years ago before the lockdown when the quality of their chicken wasn’t as good.. but now, we have been visiting at least 4 times a month for almost a year.. I can safely say that 99% of the time everything is always spot on!

Typical Nandos - good to see it lives up to a Nandos in the food quality and the busyness. The staff are quite warm and nice. Tables are close to be tight and I kept bumping someone sitting behind me. I suppose that maximise the space .

Foos was served fast at the table and was nice and 🔥

Slow to deliver, bee seated nearly an hour before food was delivered. No one ever checked to see if we were OK until were leaving. Nandos in Luton 100% better.

Waited over 5 mins at the tills with at least 4 members of staff looking my way on and off, but none of them prepared to at least explain that someone might be with me shortly. On being served was told no bottomless drinks however cans were available. Coke Zero £1.65 a can and full fat coke £1.75 a can. The staff don’t appear to enjoy working here as none of them were anywhere close to a smile. Sadly like a lot of places these days customers are a hinderance rather than the very reason that they all have a job. Here’s hoping someone in management gets a grip of this place because it’s the restaurants name that would be the only reason to come here. Disappointed!!

I’ve tried for nearly two hours to get hold of this restaurant via telephone. No answer 24 time to be precise. Called the delivery driver he’s the same,at least have a driver that speaks English.When questioned is the phone lines working staff member was like oh wasn’t on charge on a Saturday. USELESS.