Nando's in Lewisham - Phone Number, Reservations, Reviews

This is the best Nando's there is. Yes, yes it is. No, shut up, it definitely is.

11/08/24. We just wanted to give a special shoutout and thank you to Joseph who went above and beyond to make us feel welcome, his customer service skills are exceptional and honestly he embodies everything that makes a true Nandoca. Thank you so much Joseph you made our dinning experience so much better!

Ordered for collection. Missed items and when rang up was given no apology and when said my partner would come and collect items was made to feel like I was asking for something I had not paid for when I was at no fault. I understand mistakes happen and I was polite on the phone but all that was needed was an apology and some understanding from your end. now have to make journey back and my partners food will be cold by the time he actually gets to eat it.

Our local Nandos & we always get great service here - but last night in particular, we were greeted by Ajoke, who was truly amazing! She went above board for us, from making us laugh and checking in on our meal etc. I had already decided I was going to leave her a review as she truly cheered us both up when I saw her having to deal with some difficult and rude customers. I was infuriated for her, so just a note to say that her kindness was appreciated!

Good as usual. However they had difficulty seating 7 of us. We used the staff table 😉

Nando's never disappoints. Even though I only bought a fizzy drink as I waited for someone, I got the same excellent care. I used the app to order and the food came literally in minutes.

Was an Enjoyable experience made easy by manager Ajoke Atola. Very attentive to our needs and the atmosphere was less hectic and more pleasant.

Special mention to Gelson was an absolute pleasure and was very helpful

Had a really good experience when i went on Friday ( 19th July). Ajoke was really helpful and professional. Received nothing but great service from her.

There were only two things I can rate on this visit the Halloumi sticks and the waiter Dylan. If I could score him 5 I would. The food took quite long, which left the four young children waiting and extremely hungry. When it arrived it was completely burnt, the chicken and all the corn. When I called another waitress over (not Dylan) she said "did you order it well done!" Rude tone included. When another returned of course they undercooked it, I felt this was a passive aggressive move on their part. I would not recommend coming here and would advise for a short journey to visit Streatham, camberwell or Brixton instead.

Vegan options have definitely up their game. Got their veggie burger with added mushroom and avocado. It was really good. Also enjoyed the coleslaw.

Great food and Great service from Tyler, dorcas, Jessica and Syann! Cant wait to come here again! Thank you.

Came the other day with my mum only came for a quick takeaway but was amazed with how great Gelson was making sure to help us out being really friendly so huge shoutout to him

I’ve been going to this nando’s for a while and one of the servers, Esther always makes sure me and my friends are seated quickly and gives us the best service!

One of the servers - Esther was extremely welcoming to me and my family, food was hot when served.

Friendly staff good arrived in good time. Slightly over cooked dry chicken

It's usually decent, but it's always totally different staff whenever I go in - and I often get the sense that those who work there are just getting the hang of things. Nothing wrong with that, but I think it says a lot about a place when it has such a high staff turnover. Food is usually good, though more often than not they forget something or get something wrong, but it's addressed promptly. The main issue I have is that they always strongly encourage you to order through the app - like, you want me to create a Nando's account and do all the legwork of your staff? No chance. I'm eating out for a reason. They have eased off on this push a little bit, and you can order at the desk, but for so long I'd have a constant battle with someone there about whether I could order at the desk. At first they would only let you if you were paying cash, even though they had a card reader at the desk. Clearly they had complaints about this. Anyway, I go here at least once a week, so it can't be that bad.

At our table we were greeted by Dilan, he was friendly, attentive and responded to my requests promptly without fuss. He checked on our table a few times making sure we were all ok, cleared our table quickly and even offered straws and sauces. Dilan gave us a bag of sauces for our leftovers as well as wishing us a good weekend when we left. Overall I had a wonderful experience at this restaurant, 5 star service with a smile.

Lovely place to eat, came in today. Really friendly staff, Dilan was particularly polite and couldn’t do enough. We had to wait a little while as there was a mistake in the kitchen but they couldn’t apologise enough. What seemed like the manager in a white and blue shirt came over and apologised and she was really pleasant. The food was great and the atmosphere was really chill and relaxed. Would definitely come back and recommend to others!

Friendly staff go above and beyond

Amazing food and staff especially Dilan who was friendly and polite and Ajoke who was bubbly and moved me and my sister out of the sun and into the shade!! 😊😊

Food not great when I went Sunday 16th June, but our server Gelson tried very hard to make things better and was super helpful

Today I went to the Nando’s in Sydenham with my boyfriend. Food was lovely and all the staff was lovely but one lady in particular who served us was amazing and so sweet. She was wearing a white polka dot blouse with her brown hair up.( I didn’t want to distract her from working and ask for her name.) she was providing great customer service and I really hope she is valued here. The blonde man with the stretcher was absolutely lovely as well. Thank you Sydenham Nando’s!

The service was quick. Jehan and his colleagues were very helpful.

I can’t rate this place or recommend it at all! £17.95 for a tiny single chicken breast, chips and garlic bread with a side Hollumi! This is becoming an utter joke! The fact service was ok and pretty quick I’m really unimpressed with the food. I won’t be coming back to these overpriced chicken places, oh and please note 60 days to use your chillies otherwise thier all gone! What a con.

Left me hungry no food disgusting paid £50.15 for 2 large chips no compensation

It's OK experience, service time too much, No cash counter and only online payment. Some staffs not professional. But food is good.

Dry food Very bad .did complain and ask for a refund. No answer. Only answer l have its a aoutomatic reply. And dos not make any sense. Never again. And don't waste your time and money.

Update Disappointed to say the least good service but the chicken had a weird taste and was pretty bland The chips barely cooked Annoyed as I was saving my red reward, and the food to taste trash

Most of the time lm at work . My misses takes the kids to this place. And she told me when l get there , There is a lady look after the kids very well . So l was interested to see who is she . Went there with the family. And l seen this lovely lady. And l asked her name . APRIL thank you very much for looking after my family. You and the guys doing great work. Excellent service. But today Monday 20/05/24 l have visited the place absolutely harobul food everything we orderd was dry nothing fresh And run out of most items. If l give any star its for APRIL. Thay response with automatic response Saying, we will let the team know! Don't understand team to do what . I need my money back Refund ASAP.

Very disappointed Dry food , Never again. And it’s not a first time. And today was a last chance.

Amazing service from Gelson and April! They were both super friendly and lovely :) and the food was delicious.

Nando's is a South African restaurant chain specializing in Portuguese and African cuisine, and their most famous dish is grilled chicken with peri peri sauce. The restaurant was founded in Johannesburg in 1987 and currently has more than a thousand branches in 35 countries, including Britain. I tried several types of chicken, and the degree of doneness and taste was unparalleled, in addition to the different and delicious sauces. I highly recommend it. It attracts children before adults. The service is not good and the atmosphere is beautiful. I will repeat the visit👌

Really enjoy visiting this Nandos. The service and food are always great. Yesterday I was warmly welcomed by Gelson who then checked to see everything was ok several times, being super friendly whenever he did. Other staff are great too, I always enjoy revisiting and am lucky to live closeby!

One woman who always answer the phone - Esther is extremely rude and unwilling to help with order issues. Hung up on me three times when calling to try and discuss. Have dealt with her on a couple of other occasions with order requests and always has a major attitude, very rude. Never had this with any other Nandos - the staff are always amazing and so friendly but this woman’s attitude stinks. AVOID THIS STORE.

Great service by April and helpful. Good food lovlely and hot. Will return thank you.

Sorela provided exceptional customer service during our recent visit. Despite a delay in receiving our food, she promptly intervened to follow up on our order, ensuring a positive outcome. Her efforts left us satisfied and content as we left with full stomachs. Sorela's ability to maintain a calm and cheerful demeanor in a fast-paced environment deserves recognition and applause.

Just a regular Nando’s, only more quiet.

I love this nando’s, the food and service are always good, especially from David, April and George who are so helpful and welcoming !

Nandos is somewhere I haven't been to for 15 years or so, but the food is as good, and as cheeky, as always. What makes Sydenham's branch stand out is the genuinely kind and friendly staff, their attitude makes this restaurant seem less like a branch and more like an independent that cares about it's customers and it's food.

Being a local who regularly visits the Sydenham branch, the level of customer service and food never fails to deliver. On this occasion in particular, my order was taken by a young gentleman by the name of Jonathan. The level of service Jonathan provided me with was exceptional. He was very attentive, polite and well-mannered. Keep up the good work!

We knew the wait would take a while, as it was a busy evening, though when the food comes out barely lukewarm and missing parts -especially for new items on the menu- it’s not a good impression. The Smoky Churrasco Burger had no greens in it at all, nor did the Sunset Burger. Staff were walking around eating chips and cheesecake.

A group of 8. We were all impressed by the service and how accommodating the staff were, and the food was good.

Nandos has just become too pricey for what it is.

Excellent Nandos. Service is the best I've ever had. Decor was fantastic with the art work. Food was good.

Vegetarian options are more than fine and the prices are ok.

We've had two encounters now with this branch via deliveroo. The first time we ordered and our order didn't show up for over an hour and a half, we then chose to call the store and it turns out no one had thought to contact us to let us know that our dish was out of stock. We then agreed with the guy on the phone that he's process our order with a different dish. We then waited and waited by this time it was about 4 hours after we ordered and the store closed which automatically cancelled our order. Yesterday we ordered again, the portion of slaw was an absolute joke. The fact you guys charge so much for sides and all they keep doing is getting smaller is a joke. Our chicken was also missing from our order... I think there must be something seriously wrong with the training or management of this store. Turn deliveroo off if your staff cant handle it.

Always understaffed at lunch time. Been 3 or 4 times. we had a group of 14. 3 people had to ask 4 times and wait 40 mins for food. People who ordered after them with similar meals got their food first. It wasn't busy just poor service

Quick service. Great portions and tasty food.

Great service by Gelson and food was yum!!!

Excellent customer service!!!! One of the best branches in London.

Lucas was great, we received excellent service

Went out for a cheeky Nando’s today. I like coming to Sydenham because it’s always clean, quick and I’ve never had any problems. Food was great too. Shout out to Lucas and Pierre they were great. Coming back soon

Enjoyed an end of year cheeky Nando's at the Sydenham site. Our first time there and a good experience. Wasn't very busy so we had a choice of the comfy seats in the middle of the restaurant. Service was with a smile and our food was prepared well and delivered in very good time. Although this branch isn't quite as local as our usual Nando's.... I'm sure we will visit again as service was very good.

Quite Small nandos, Staff was great, food was good.

Very lovey food!! Very friendly staff too. Came in with my sis and I say we’re both very happy with the experience

Been very occasionally but tonight was exceptional. Food good but service was quite superb. Attentive, welcoming and genuinely way beyond expectations. Can't praise it enough

Had a great meal today was absolutely beautiful. Also big shoutout to Z (not sure how to spell it) who treated us so well and made everything such pleasant experience, Will definitely have to be back.

Lovely food wicked service .very clean and really helpfull people

Slow to take the order for food, there was no one at the till for at least 5 minutes. Waited ages for the food to come and it wasn't a big order either, had to pick up part of the order myself as it was left at the counter, the worse thing was we were the only sitting customers at the time, so it wasn't like it was busy. The chicken wraps are very disappointing, hardly any chicken in it, same level as a wrap from the supermarket meal deal. Overall this was a poor experience on all levels and will not be going nandos again.

Great experience, friendly staff & great food. Manager on shift this afternoon was very helpful 👍🏾

Fast service but staff so rude. Especially young black woman with Bob wig.

You need to sort out your delivery service. Time and time again there are missing items from my delivery. And its not small items such as a sauce - its whole sides. Today for example they managed to miss out a regular peri chips. Should be very hard to miss but clearly the staff here do not care about being thorough and giving the customer the food they paid for. Good luck.

Forget Beckenham Nando's Sydenham is my new place 1st class customer service from start to finish. Pierre your the man thank you so much for sorting out my order swiftly and making sure i got some nando's tonight 😊 ⭐️⭐️⭐️⭐️⭐️

It's chicken 🐔 and chips on a plate 🍽️ 5kids 4 adults, was an alright lazy Sunday meal

I like this Nando's! George's service was good.

George was soo great, I came in to nandos sydenham and he looked after me , he was genuine & lovely and the loaded chips was 10/10

Great service with a smile, food was 👌 not too busy either so didn’t have to wait and our food came promptly

Really do not recommend this nandos in sydenham. Me and my group ordered food over an hour and was still waiting not only for food but also our drinks. More than an hour just to get a chocolate cake for my daughter. No excuses here at all; only have to take the chocolate cake prebought out of the cake stand. Bottomless drinks ordered also no excuse as they only had to provide the cups to us. Food not that great either. Ridiculous waiting with no one coming to help at all. Saw several people walk out and very disappointed with this nandos. Also several customers also waiting so long and had to keep asking for drink glasses ordered over an hour as well. Would not bother visiting this nandos as the wait is as long NHS at the hospital.

The food was amazing, classic Nando's. My only issue was the hygiene. The plates and cutlery had dry food bits stuck to them which was a bit disgusting. Everything else was fine

I just had a cheeky nandos here, but chicken was very dry and the rice was cold. Two of the group had to send their rice back and then had a long wait fir the replacement. Nandos usually hits the spot but sadly it didn't tonight

The guy that was cooking the chicken use his feet to open the drawer that contains the chicken. When ask why the reply was, that’s how they do it. When I look in the back a staff was in the back with Afro out with no hair net on. This environment is disgusting. I surely won’t be eating there ever again

Staff always polite and helpful. Place always clean.

I ordered a full plater and an extra quarter chicken. The chicken was extremely dry and looked old like from the previous day. I approached the kitchen when I was leaving and noticed the other food they were serving looks lovely and tender. I came at the wrong time to eat the remain from a day before. We practically soaked the chicken in sauce to be able to eat it. 😏😒 The staff looks kind. When I told them about my food the lady responded politely saying ‘next time it will be better’

The reason why I'm giving 3 starts is because of the cleaning was very poorly especially the toilets, which actually was disgusting

Service is better than the food .. not that the food is bad I'm just not a big nandos fan. But if you like nandos then this one is good and the service is good during the day

Probably the worst chicken in London. I can forgive the frozen chips and coleslaw, but this place is supposed to be about the chicken and it was abysmal. Tiny portion of half chicken and dry as dust, even with sauce it was inedible. Staff seemed nice enough, Alice in particular, but food wise works be better off going to Lidl for their cooked chicken. Nandos really was that bad and expensive with it.

We had a pleasant time at Nando's Sydenham. Amani has been welcoming, friendly and very attentive towards her clients. Thank you.

Staff are friendly and helpful . Service was quick. Lovely family atmosphere

My Favourite Nando’s To Order From 😋

Great food at great prices... and awesome staff!

Great customer service, chillied vibe here on a Wednesday evening. Great service from Esther who served me with a smile and David who was busy cleaning finding out if I needed anything else. Will definitely return. Forgive my rubbish picture; hadstarted eating 🤭

The food is always fresh, great manager and also the waiters/waitresses. The best Nando’s is whole London. Definitely recommend 🌽

Im a regular here, as a life long Londoner, this is the best Nando’s here by far. Great service and the food is always fresh whenever I’m here regardless of the time of day.

best place on earth, can’t go wrong, lovely stuff🥶🥶🥶

The best Nandos I've been to. Lovely staff. They are always so helpful and friendly and food on point and fast

The manager Felicia was rude and unhelpful rude to her staff and wouldn’t facilitate the amendment to my reward Nando’s should find a new manager for that branch I would advise people to not go there until she’s gone jade was wonderful

Lovely place to eat, very friendly staff too Cody was very helpful and very friendly. Great costumer service 😊

Chicken was quiet tough and chewy. The frozen yogurt, chocolate flavour was awful! Tasted like chocolate and water, no taste of any diary ( not smooth all). Shame really as I uses to like Nandos. Seems like most places focused on cuttng corners these days to keep margins high. Staff were great. Looks like Nandos is off my list.

Not a good place 1hour and 30mins to get our food never again

The food came quickly, the staff were all super polite and the restaurant had a high standard of cleanliness.

Lovely meal, great staff especially deveen she was amazing. One of the best nandos by far .

I love this branch of Nandos, so I’m always coming back for more. Food was amazing and the side portions were just right. Good atmosphere and great service.

George & De’andre service was fantastic … both were quick and efficient. I go nando’s frequent and honestly this was the best i’ve been too in a while due to their customer service !!

Had a very pleasant experience. Went for dinner and staff were very welcoming and courteous. I was given the chance to chose the table. Food was cooked very quick and served exemplarily.

I go out of my way to visit this branch of Nando’s above many others. Although they are all good, the staff at Sydenham Road are particularly lovely and always remember us and make us feel appreciated. The food is always spot on and our order always what it should be. Thank you!

Overall was a really decent experience; the drinks didn’t arrive so I had to chase them up and the staff seemed pretty laid back and had their own little clique going on which was fine, it’s just the attention could have been given to customers a little more but overall friendly and polite staff who were attentive.

Spent time with the family, nice atmosphere and the staff were great

Had a lovely experience with my dad at this nandos. We was served by Simon who dealt with everything. Will be regulars here thanks!

Came in with my family and it was such a horrible service from a lady with a blue shirt she was rude thought and ruined our whole experience as someone that works in service and at one point for NANDOS it was disgusting and against all the company’s service steps.