Nando's in Dartford

Patricia in Nando’s bluewater had such amazing customer service skills she sat me and my 1 year old down and because I was by myself as soon as I went up to ordered I ordered a refillable drink and she immediately told me if I needed any help to fill it up let her know and she’ll be happy to fill it up, I didn’t want to bother her so started getting up to do it immediately she told me she’d do it! Amazing and adaptable customer service! Definitely made my nerves of coming out with my one year old be put at ease! Thank you Patricia

The food was good and the customers service wasn’t too bad either, the chicken was delicious and definitely will tell friends about this place.

Another Nando’s this time in Bluewater Shopping Centre. Freddie and I found ourselves at this venue after a long day on the road. We parked almost directly outside and entered the food court where Nando’s occupies a large proportion of the arena Unbelievably Freddie informed me that he had never partaken in a Nando’s so the choice became almost obligatory The restaurant was fine and atypically Nando’s The first course of grilled Halloumi and chilly Jam was ok but the Halloumi was slightly soggy Our main courses , consisting of a burger and chips with macho peas and coleslaw where fine but slightly cold The service was polite and friendly but the food was not amongst the best Nando’s I have ever experienced . Ok but could do better

Ordered for collection today and got given FOUR visibly rotten corn. You can't tell me that the people/person packing it couldn't see that all the corn was rotten. One you can easily miss but how do you miss 4?

Really good chicken, the kids enjoyed their meals and the staff were great providing crayons to keep them entertained. Excellent service particularly from Emily, who helped us out when we had left something behind. We enjoyed!

I love my Nando's this was my first time visiting Bluewater as I live 100 miles away from Bluewater. Amazing food well presented clean and tidy. Unfortunately staff lets it down as there was swearing to the other staff

We normally order for takeaway/delivery and there is always something missing from the order. It seems they don’t actually check what you’ve ordered against what they give you. Very disappointing to not get what you pay for. The food that actually does arrive is nice...

Treated myself to a Nando’s delivery, while the meal was rather average, cold everything really and I actually only live 5 minutes away from bluewater so not really what I was expecting. I treated myself to a slice of cake as a dessert, however as...

My family of 5 ordered from Nando's last night for the first time. We're in Calgary, Canada. We spent $120 and ate almost all of it. Normally when we spend $120 on Chinese food, we have TONS of leftovers. Perhaps this is a bad example,...

Came here one Saturday as I was craving a Nandos fix after what seemed like an eternity! The new QR code queuing system is really good and works well. Ordering the food is just as good too, I think I prefer the new way Nandos...

Went on the 14th with my boyfriend. Got seated super quickly and went up to order. Only one person on the tills despite the long queue, however a second person went on the tills and we got served relatively quickly. I ordered a chicken Pitta...

I have nothing against the quality of food that Nando’s produce. So if you are reading this review to check to see if the food has good reviews, I can not fault the quality or the speediness of the preparations. My friend and I were...

Got seated straight away, chose the new Mozam wrap with tangy pineapple & coconut chutney, grilled chicken and crunchy lettuce with a rich black garlic sauce, ‘our sauciest wrap ever’ I ordered my wife one with no spices on the chicken as normal as she...

I am not normally one to leave a review for nandos but we just had such a great experience I wanted to share with others! We went on a Wednesday lunchtime just after midday. All the staff that we came into contact with where super...

Only went here as the other one had a long queue, rather tellingly. Very poor customer service & average food quality. My daughter ordered a child's meal which contained about 10 small chips. When I complained to the passing waitress she was rude & dismissive....

Came here for a quick lunch, service was very good, tables all cleaned promptly of dishes. However the food is overrated in my opinion. Pitta breads were hard, chicken had very little flavour and was tough. Wouldnt be my choice in future.

Give this place a swerve. Miserable, unhelpful staff, dirty tables and chairs....nobody working here has a clue. Do them a favour, stay away and the place might fold enabling the staff to retrain as bus drivers and the furniture can be composted.

A simple cup of coffee, that’s all we wanted. What is the point of this place? The two youngsters did their best, clearly not trained in the fine art of service. An extortionate amount of money for cup of coffee that is slapped onto the...

We were seated without waiting too long. The service was ok. The food was good and we both enjoyed it.

Weekend table without a booking for 14 is most likely impossible. Which at somepoint on Sunday i was going to give up. Till I called Nandos in the Plaza in Bluewater at 11.45am for a 12.30pm booking, the nice lady on the other end, said...

As much as I like chicken, and I truly mean that, someone needs to have a word with the person who created Nando’s and the limited choice of food on the menu. Do they know it’s mostly made up of chicken based dishes? It makes...

Popped in here for an early lunch on a shopping trip around bluewater. Food was nice, just like any Nandos. It came out pretty sharpish and it was delicious, can’t complain.

I came here for dinner with my family, we got a table straight away however when queuing for food they had no peri powder for the chips, 3 out of their 6 drinks were out of use, both ice machines and water was out of...

My step daughter travelled all the way to Kent from Gloucester the day before Father's Day to surprise my husband. We decided to go to Nando's for lunch and unfortunately I was feeling a little unwell whilst we were in the queue. I believe it...

And no queue , yet staff did not tell us when they ran out of ingredients . Poor all around. Not good enough joe

Terrible, terrible service. Really unhelpful person serving. Not welcoming for people with disabilities. I asked the person serving to take a coffee over to my disabled father and he flatly told me it would be a very long time. He told me this twice and...

Joe and The Juice - always good with friendly service. The lovely lady who made my coffee shake on Monday afternoon was really polite and efficient!

Stopped in before going to the cinema and had a good meal Standard Nandos food, it was delivered to the table quickly and was hot and freshly cooked. Double chicken (hot) and peri salted fries alongside macho peas. Quick and friendly service and would visit...

An inviting well constructed open area in the shopping centre. The drinks were excellent and the toasties very tasty. All the toasties had a choice of gluten free bread which was a bonus.

Decided to have a Nandos after 9 years since last visit. Chicken was very nice but the sides spicy rice (Uncle bens Mexican out of a packet) well thats exactly how it tasted and the minted peas were nothing to get excited about. Another 9...

Classic Nandos. The staff were polite, the food was cooked speedily and brought to us in a similar fashion. I can't get enough of the delicious sauces and the refillable drinks were welcome too. Delicious.

Where do I start ! So firstly we was greeted nicely and walked to our table. We all looked at our menus and then all ordered one after the other (couples) straight after each other , unfortunately we was given dirty glasses and when we...

Fantastic customer service today. Especially from Isabel. Our allergy inquiries were handled sensitively. Our daughter had her meal. It was just fabulous customer service. Very tolerant and welcoming. Thank you guys

Come to this nandos regularly always busy so can expect a wait but service is very efficient and food is always good. Can't complain about this nandos never a dissapointment.

Now let me just point out that I love Nando's as much as the next person and have been to their restaurants all over the place BUT ... this particular restaurant was dreadful. The service was painfully slow (50 minutes) I had to chase our...

Looking for a quick bite and really hot stuff, there you go you are in the right place. Extremely super duper spicy food.

I’ve been to this Nando’s a few times. Each time returning and forgetting how awful it is. For starters, we queued for around 35 minutes for a table, understandable at a busy period, however I counted 8 empty tables whilst I was in the line....

Food is typical Nandos. Inside is better than outside for ambience but the other one in Bluewater is better. Often take ages.

Nando’s is what it is and the food is always good, but I have walked straight past this restaurant a dozen times in the past 6 months as there is always a massive queue for what seems to be at all times of the day...

Ordered a coffee and a small juice then had to wait 15 minutes to get it. Told not to wait at the counter as it will get crowded. Expected to have a coffee which had been sitting for ages waiting for the juice by which...

Visited here during the Christmas period. It was really busy but we got seated straight away. The food was really nice, as usual, and I really recommend the fino pitta. However, try and order with your friends at the same time, otherwise you'll be watching...

Nando’s always delivers ! Good food, no frills. Helpful staff. Packed but seated quickly even with large queue. High chairs available too and cater for allergies.

We’ve eaten here a couple of times as a family. It always looks busy but generally we are seated within 10 minutes. We know to expect the wait and don’t mind. The staff here are brilliant. Always helpful and cheery. Food is always hot and...

Bought our son here on an early Tuesday evening and was less than impressed. We watched our food sitting on the side for about 10 mins before it was served by the time it reached us the chips were cold. My breast of chicken was...

I have visited this restaurant many times, with the family whilst doing some shopping. On the weekends it’s very busy and sometimes you have to que to get in, but it’s well worth the wait. We normally have the sharing platter with chips and mashed...

Had to wait 2 minutes at an empty counter just to order 2 black coffees. I was the told I have to give my name and sit down and wait. How hard can it be. Very poor.

Me and my partner visited here on a busy Saturday, we were seated straight away by very polite staff, we ordered the full platter with 2 bottomless drinks, the food came in about 5-10 minutes and was cooked perfectly. The chips were very firm and...

We visited over the bank holiday weekend. They were full up but found us a table within a couple of minutes. The food was served quickly and tasted lovely

Brilliant service even thou it was a very busy Monday night... Fast ordering and brilliant food.....we will be back A+

Restaurant is very busy over the weekend with long queues for dinner. The food was well worth the wait. Ample seating avaialble.

We have been using Nando's for years now. Living only 10 mins from Bluewater, we visit the centres Nando's on a weekly bases. Great service and outstanding food every time. Being ex forces Nando's offer me a very useful discount when I show my forces...

Great family atmosphere treated as special to make you feel at home great customer service peri peri chicken great selection of beers ciders and wines

We all had cold latte -not much seating area -the coffee was not sweet as it should be. Unfortunately we all ended up with a bad stomach after having the coffee -not sure whether the ice in the coffee was bad or the coffee itself

A small latte, a small iced latte and a water. £7.20 !!!!! It cost more because I wanted a slice of lemon in the water - that cost 50p!!!!! Then they shout for you to come and get it (no, table service is NOT included)...

Awesome chicken and chips as usual, simple food simply done, simply brilliant. Never had a bad meal, staff always friendly and polite

This got off to a good start.....ordered Joe's AMG only to be told we can't do the ginger.....then a Pick Me Up but we have no apples. No excuse for not having the ingredients as advertised given Bluewater painfully quiet today with hot weather outside....

We were on a shopping trip with our friends and decided to stay for a meal, We are not normally drawn to chains,but decided to try Nando's as the vegetarian choices were very interesting. I had breast of chicken burger with a generous portion of...

Long wait to get in and the seating is quite squashed. The service was good and the food was tasty. They could do with a bigger location in bluewater.

Long queues to get a table for no reason as restaurant was half empty. Once sat down food ordered and waited 25 mins for food which turned up cold. Staff just standing and walking around looking at tables which needed cleaning. Poor effort, I won't...

Service (such as it was) was very good, I like the fact that you pay in advance because you don't have to hang around waiting to pay. Portions perfectly fine, food all fine. But oh god the toilets. They are disgusting, if you are going...

Small Nando's at the food court ground floor (The one upstairs looked a whole lot better though), was real good Chicken nicely cooked, clean and tidy, usual Nando's service, although no plates came so had to go get them myself.

Whole visit was spoiled by the toilets. They've got 2 but both are unisex. Well, if I wanted to clean up men's pee, I'd get myself a terrible husband. Why are there no women's loos? Why do we have to share with men who get...

Friday nights in Bluewater are super busy, and Nando's is one of the very popular restaurants in Bluewater...so understandable that the queues are always out the door. The thing is there is never a peak time to come without the queue being long, any evening...

I’m not a chain restaurant type person but when I had no choice but to go to Nando’s with friends I was very pleasantly surprised. The food menu had improved greatly as well as the presentation of what was served up. I’d recommend this particular...

We visited Nandos on Sunday 25th March 2018 after celebrating my son's 5th birthday at Gravity trampoline park, they were extremely busy but still managed to accommodate 32 (18 of which were kids) of us without us having booked prior!!! From the moment we got...

Nice place to visit if you are a chicken foodie. I'm always bringing the family here for lunch & dinner.

I’m not a huge fan of chicken places like KFC or Morley’s, etc. But I always enjoy a good Nando’s and the service at this particular branch is better than most. It’s cleanliness standards are higher too. I enjoyed dining here in the last week

We decided to have dinner at this restaurant before we went to the movies. As usual there was a queue to get in. Luckily we didn't wait for too long. We ordered a meal for two and extra sweet potato wedges. I was really looking...

What can I say? The food is always amazing, refillable drinks is an added bonus. However, the queues can be very long sometimes. But that’s not the fault of the restaurant, that’s just because the food is so good!

Still a good place to eat. Three people, we spent nearly £25. You can refill your drinks. Normally a busy place to eat.

staff were lovely, but coffee mediocre, asked for a sandwich, well I thought a sandwich was stuff between two bits of bread, not two shards of dry tasteless ryvita type product, never again

This place does the most incredible coffee - highly recommended! Customer service is always really good too.

Just outside JL store. Small coffee and a medium smoothie in excess of £6. Not what I call good coffee either. You can sit here as there are plenty of seats and I now know why. Daughter enjoyed her smoothie. Had a taste and tasted...

I shouldn’t like this place. It’s noisy, the seats are odd, I’ve never had a clean table yet and I can’t work out how it takes so long to make a cup of tea but the staff are so nice it doesn’t matter. I also...

Joe and The Juice Rating: 2 Where? Unit KL01, Lower Rose Gallery, Bluewater, Greenhithe, DA9 9SH When was it inspected? October 12 2017 Reasons for rating: Inspectors found staff were inadequately trained in food hygiene awareness. All food preparation areas must be cleaned and capable...

This is the second time I’ve tried this place, the first time was disappointing, but here I am six months later and no better. Coffee served in small paper cups, club sandwich dry and tasteless. The endless shouts of names from the counter for customers...

Lovely staff who are friendly and always helpful. Can be busy sometimes meaning you have to wait a little for your order but understandable with freshly made products. I have become a regular and won’t go anywhere else, juices are amazing and so are the...

Stopped of a few times recently with friends. Good service, friendly employees and some of the best coffee in Bluewater in my opinion 👍

My girlfriend choose his place to eat and me and her though it was amazing the staff was friendly and helpful and couples can have an amazing date together

Been to nandos many times. Food came quickly was all of brand quality and at a good temperature. Serving staff were friendly. Didnt recieve a check back and table hadnt been cleared when we left.

Thought we would give Nando's a try as our son has always raved about this chain. We did not realise there were two Nando's at Bluewater however we came across the one in the food court area and decided to give it a try. We...

Went to the Nando's in the food court at bluewater today and was disappointed to find prices now seem very expensive for very disappointing food. I had a single chicken pitta with salad however their salad now contains lettuce, cucumber moons and semi dried peri...

Despite being a queue most of the time the staff are always friendly, food is always good and doesnt take too long to come.

Worse coffee I ever had, was strong and bitter, when asking staff for more milk because of strength he said we give two shots of expresso, had he told us this at the beginning we would have asked just for the one shot. Waited ages...

Excellent in all respects. Although it was very busy everything was great. Thanks to all the staff. I visited with family & have not used this restaurant before. The food, service etc was great. We will return & recommend.

Ask the staff for a clean plate. Once you have it wipe it hard with a napkin and then look at the napkin. The napkin in filthy and the plate your eating from was as well! 😱 I was nearly sick. Last time I will...

Having lived abroad for 3 years now, I was looking forward to having Nandos as it is not available where I live. The service was okay, the food was wonderful, even though I made alterations to the dish, they happily done that for me. Never...

Was very nice food, as always. Perfect for a date you're unsure of, foods not to expensive but classier than a McDonald's date ;) my date spent a lot of time scrolling through Facebook, drove like an idiot but asked if I wanted desert after....

Food was at best luke warm. I had paid then remembers I had not asked for my 20% NHS discount. Gave receipt to manager. She said they could not refund and resubmit order giving discount and told me not to forget to ask at time...

Appalling the food was luke warm at best and staff unhelpful. Forgot to get my NHS discount at time of paying for meal. Gave receipt to manager and was told I had to get discount at time of paying and they couldn't refund and put...

Never impressed with these self-service caffs that charge as though they're doing you a favour eating there. The food is simply bland but for the glop dolloped on it and I seriously worry about the hygiene of them all (even my daughter, who is very...

pour manger rapide et autre que des burgers c'est bien surtout si on aime le poulet mais même si on...

There are two nandos at blue water and I've eaten in both.mthey are both similar in food and service with the staff being quite helpful when it comes to accommodating children. Food was hot and I'd eat there again.

I waited for three coffees whilst the staff jostled each other around, jumped up and swung the lights and generally had 'fun.' After a second ask, I eventually got the three coffees, all of which were tepid. Would definitely not go there again.

Love Nando's, but the recent visit to Bluewater restaurant was a bad experience. It started poorly with no more than a finger point to our table from a clearly bored young lad and the chicken my girlfriend received was incredibly dry and small. When they...

Love Nando's, but the recent visit to Bluewater restaurant was a bad experience. It started poorly with no more than a finger point to our table from a clearly bored young lad and the chicken my girlfriend received was incredibly dry and small. When they...

Had beanie wrap so nice although busy we were seated immediately polite staff fast service great food well worth a visit.

Had the joys of our 17 year old son with us. He's a keen fan of Nando's. I've been to a few of these. Front of house was good, looked after and an option of tables available. I went for a medium chicken wrap. Should...

Went with family . It was during school holidays was very busy had to wait for sometime long que. no problem as my son loves the chicken. Good service, good food, good value. Loved it.

Waited about 20 mins not to bad as was told ! My wrap had chilly jam it was to hot ! Especially as just wanted the mango one ! It ruined it for me ! Should of been told