Nando's in Preston

Great experience we were met by Yusef great and very nice bloke when we originally got our starters they were ice cold but Yusef sorted it out for us and from that point the food was piping hot and great quality definitely boosted the experience thanks to Yusef

I've been to a few Nando's this one is the worst. I waited longer for my food maybe because they have a lot of orders for delivery. then my food came burnt. the guests were all different I just came across a lot of very loud young people. the only advantage is that I didn't have to wait for a table.

Where to start. If it wasn’t for the almost arctic temperatures and the breeze that came from nowhere, it was the flickering light bulb, the dry chicken or the watery gravy. The staff were kind and welcoming but even the warmest smile couldn’t make the atmosphere bearable. I ordered a peri tamer wrap which constituted mainly of barbecue sauce and tortilla, it’s a good thing I had food at home. I appreciate the broccoli is usually a little al dente but this seemed to have been briefly introduced to a pan of warm water. I’m grateful I ordered peri chips as it added a little flavour to the 4 chips that had been lucky enough to be doused in it. My partner ordered the butterfly chicken and garlic bread; much unlike the broccoli, it seemed that somebody had put the garlic bread to toast and then realised they’d left the tap running… by the time they got back it was more burnt than madge from Benidorm. Overall - a poor experience and I won’t be returning :(

Popped in for lunch whilst we were out shopping, was quickly seated and food arrived fairly quickly after ordering, staff really friendly, a great Nando's, would visit again!

Delicious food but unfortunately far too few/small portions or too expensive for the quantity.

Food was nice. Fully loaded wrap is delicious. Enjoyed with my friends

Nice place to eat and good service friendly staff 😊

Great food, lovely atmosphere and good service as well lots of options you can make gluten-free which always makes me happy.

Impossible to order online so what's the point

Came here with the family, have always visited Nando's with no issue. But on here we wanted to use Blue card. But they asked for us to show a photo id before we could get the discount despite us showing the Blue card both on the phone and physically. This is the first time we get such request. Disappointing but I will not recommend this place

came here today (05/08/24) with 2 of my friends and was seated immediately and served very friendly and efficiently by a waiter

Me, my son and Husband went to Nandos Market Place yesterday for a evening meal after my son finished high school. We've been many times but this tops them all! All of the food we ordered was amazing, our server Tom especially! The quick and very funny jokes as well as being informative when we needed help. We will definitely be coming back again! Ask for Tom, you won't be disappointed. Also get the fully loaded wrap, absolutely delicious 😊🌯

Good food great location pleasant friday lunch before hectic weekend

Always nice food at good prices, can be a bit noisy. The sauce variety is fantastic

Only downside was my colleges order took the payment but did not complete order so no food came ... staff did take new order and day the other should get refunded. I know it has to take money to check you will be paid... but still it should be more reliable or at least warn you it failed clearly and tell you what to do.. kfc ordering can cope with doing that and the till even knows what you had tried to order .

Ordered boneless chicken to share sides and drinks. I think the chicken had been to slimming world as it was the size of a pigeon. Chips were cold and coldslaw was not enjoyable. One kids meal and drink bill was over £42 certainly not worth the money and food not good enough.

ordered food from here and ended up with food poisoning :( contacted the restaurant and heard nothing back even after following up

Tom was an exceptional host. Food was great as always. Atmosphere impeccable. We really enjoyed our visit today. Thanks Tom

Amazing food, great service! Tom, you great great fellow! Liked the music there and the ambience as well. Good one Tom, and thanks.

The chicken dishes are truly delectable, catering to both those who prefer mild flavors and those who enjoy a spicy kick. The staff's warm and courteous demeanor adds to the pleasant dining experience. The prompt service ensures that the wait for the food is minimal. Overall, this establishment deserves a perfect five-star rating.

Went for something to eat and drink, the staff were great

Excellent food and average service for a nandos. Only down size was the size of table and being stuck in the middle of the restaurant with people squeezing past.

Really quick service, very relaxed atmosphere and easy parking! Great food too but had runout of rice !

Good food, service and atmosphere. Great value for money. Would recommend!

I went to the Preston Marketplace store yesterday visiting my mum and everything was amazing. The food here is absolutely delicious! Everything that we ordered was full of flavor; cooked to perfection. I would highly recommend the Fino Pitta and the butterfly burger. Our server, Tom (scouse man) was an absolute gem. They knew the menu, offered great recommendations, and even brought my son a piece of paper that my son could draw on! We’ll be asking for the next time we visit. Overall amazing experience, will definitely be coming again 😊😊

Based on where it is, it's the best it can be. Absolutely no issues.

Best Nando's I've had in a long time. Food was cooked perfectly. And most importantly the garlic bread WASN'T the last few times the garlic bread has been black. Me and my wife always share our sides, I give her one garlic bread and she breaks her corn in half and gives me some 😊 Nice to see they seem to be retaining staff at this Nando's I know it's on the expensive side (we get blue light discount for working in the emergency services) and it is still on the expensive side, BUT it is the refill drinks that keeps us going back for more. Well worth it - especially when you put a bit too much Saka Sauce on and the fiery burn starts to kick in 🤣

We are nandos regulars and are always pleased with the food and service at the Deepdale restaurant. But our experience in the city centre restaurant was very poor. Despite us entering early (11:45), the restaurant was dirty on the floor and at the table we were shown to. We moved tables. We went to go and get cutlery and it was all dirty - visible food on multiple pieces. We were not the only people of this opinion, as watching others go up to the counter, no-one else took any cutlery after looking into the pots. When the food came, the burger was nice but the sides were cold. Also, no one came and checked on us part way through, as is normally done. Would not recommend!!

Got medium-rare chicken, then upon complaining the manager taught us how to cook chicken and that it's supposed to be pink. The next set of chicken came pink, only slightly. Reasons the manager gave: The lights (which aren't pink, just regular) It's normal to have pink chicken Never had such a bad experience at a nandos, and when extra chicken was brought, the waitress was rather rude dropping the plates down on the table, and the sides were soggy (garlic bread) with too much garlic sauce on one, and we had to salt chips with takeaway packets of peri salt. Better off going to deepdale nandos

Nice place and in the city center.

Food was delicious 🤤 juicy chicken and no burnt chips. Customer service was so nice and friendly

Peter went above and beyond what a lovely man! Food was great, came out super quick. Got a table walking in very quick, will return

Best Nando's in Preston Staff are great and the service is quick and great Double chicken wrap with fries and spicy rice is the way to go, even got the wife to try and enjoy a wrap aswell

Great food as always with good portion size! Slightly on the expensive side but great atmosphere for dinner! Great staff and very accommodating

First time going to Nando’s Preston and I must say it was an amazing experience the restaurant was very clean even thou it was really busy, the food was amazing we have eaten in a couple of Nando’s and this is best by far and the service was spot on the manager Bevan was so helpful and nothing was to much to ask, so to sum up 100% recommend going, 100% experience 100% coming here again. Thank you to Bevan and the team

Excellent service today. They were very busy and the staff still managed to make sure we had a very good time. We were served by the manager who went over and above what he needed to to make sure we had a good experience- would highly recommend

Tue 21/2- the food is always amazing but the customer from the short white guy with brown hair is always amazing whenever we go to nandos . He’s always got a smile on his face and amazing atmosphere give him a raise

Went here with my family for lunch today. The food was really nice and everyone enjoyed it. There were some issues that took away from the experience. The bottomless frozen yoghurt machine wasn't working, but we were not told this until both my kids haf ordered and paid for it. So they were disappointed in this. I went through the whole process of ordering on my phone as it suggested. Went through to order, and as google pay was processing, the site crashed, and I lost the order and couldn't get it back. So I had to go up to the counter and order again, which was frustrating enough. It wasn't until later that I realised that although the site had crashed, it still processed a payment, and as of now, several hours later, it's still pending on my bank card. I'm hoping this doesn't go through, but when I asked staff about it they said this had happened earlier than day. They also were using menus from another nandos restaurant, and when my wife ordered bottomless peach tea, which was on the menu, she was told she couldn't have that. Staff were very friendly and helpful, however.

Absouluty outstanding food and staff are pleasant and couldn’t be more helpful best Nando’s I’ve ever eaten in a long time

So sucks! We didn’t got our dinner and the restaurant also doesn’t said sorty to us!

The staff were amazing helpful and understanding (apologies I've forgotten your name), thank you!!

Food as expected. Staff friendly. Using the app to order takes away that personal touch.

Service shocking Ordered our food , starters came before the drinks. Staff didn’t even realise we didn’t have drinks. Then the mains came, we had no knives, we told three people in which they said they would get us some. All three of the staff kept waking past our table like we hadn’t even asked them, I had to get up out my seat to ask again in which my reply was ‘they are going through the wash now’. My chicken is now cold. Knives arrived 15 mins after our mains were put on the table, no apology, nothing. Worse Nando’s I’ve eaten at

1st time at Nando's, and it was awesome. We had the butterfly chicken with lots of different sauces but the one I liked the most was the lemon herb one. It was so good and tangy.

Great food, friendly service and relaxing atmosphere...

Very friendly staff Best numbers in preston

Great place. Shame there isn't parking outside.

Ordered butterfly burger. But then bun is very hard and cold

Amazing food. Was waiting at entrance for a while to be seated

The food was really amazing. The main attraction is definitely the sauces. They were very tasty. And there is something for everyone with variety of taste preferences. This branch was halal too and we really appreciated that too.

The food was average for a nandos, however when ordering for the five people for my friends the server asked me, is that everything? I replied yes and that there should be five things, she counted aloud and said five, yep i’ve got five. She did not in fact have five, my friend was left waiting for her food which we had to reorder as when all of our meals arrived hers did not. Our meals were also for the majority incorrect, all of the plain chips ordered arrived with the spiced salt and the salad did not have the chicken that was ordered with it. The waitress who brought out the food was not apologetic whatsoever, a courtesy sorry about this would have been appreciated especially when the corrected food was brought out, the waitress who mistakenly took the order was lovely and did apologise once. Overall the service was okay but not worth it, the servers were polite but did not go beyond to be helpful or kind.

Me and my friend visited Nandos tonight for some food and really enjoyed our stay. We also received lovely service off team member Krystian and will definitely be returning.

As a Canadian student in Preston, Nando's chicken is as close as I will get to a Thanksgiving dinner. It was delicious.

The best chicken breasts in the UK.

Grilled chicken is really grilled but BURNT, not edible. Sticky floors. Might be food waste.

Had a terrible experience at Nando's - Preston Market Place today. It was my first public appearance after delivering my baby. After ordering and paying for the food, my 3 month old started getting fuzzy and I wanted to breastfeed her in a corner of the restaurant. I asked one of the waitresses for help to which she said she will check with her manager. The manager told me that I could not breastfeed my baby in public place and that I wasn't allowed to breastfeed in the restaurant😲😲 He further went on to advice me that if I wanted to, I could breastfeed my daughter in their toilet!!! Desperate, helpless and embarrased at the situation, I went to the women's toilet. I came back and told the manager that women's toilet hardly had any space. (The toilet door hits the toilet and can hardly fit one person). I was then asked to breastfeed in the disabled toilet. Seeing my baby in distress, I went to the disabled toilet, I wasn't offered a chair or anything. I sat on top of the waste bin and had to feed my baby in a toilet!!! I wonder how many of us are asked to have our food in a toilet?!! Nando's claims to be a breastfeeding friendly place but their actions speak otherwise. This incident has totally shattered my confidence as a new mum and to go out in the public again. After getting back home, I reflected on this incident and felt that I have been discriminated as I am a breastfeeding mother! I don't think any mother should go through this experience. #Nando's Preston Marke Place Sunday, 01-10-2023, 3pm

We were asked if we had any allergies, I explained that I have coeliac so I need to know the gluten free options as they're not specified on the menu. Staff attempted to help me, but didn't seem to know what gluten was and suggested burgers, wraps and pitta bread to me. I asked if they were gluten-free, they checked on their app and realised that it is in their bread and they don't have any GF alternatives. So I chose just chicken and some sides. I ordered separately to my friend, who ordered a wrap and garlic bread. When my meal arrived, there was a little flag in my chicken to indicate it's an allergy meal, but my sides were on my friend's plate and theirs were on mine. The garlic bread was on top of my chicken. If I had an allergy rather than an intolerance, this wouldn't have been good for me. I explained to the staff about the mix up, and as a way of apology they brought me two custard tarts, which both contain gluten. I think the staff need a lot more training on allergies, this kind of negligence could be deadly for someone with an allergy.

It’s all about chicken. The food was good, but not special, except the sauces the Ofer in different spice degrees. The idea to book via the app is okay but a need to register it not cool and takes longer than expected. I can’t rate the service at all, but I my eyes very simple taken. Okay for a fast dinner, not a classic restaurant.

Nando’s is set in a beautiful environment across the market square. Fantastic food especially with the bottomless drinks😍

The shared platter chicken meal was so small . It is smallest size chicken in the supermarket. Its not value for money.

Took the grandson in, a bit confusing, but the staff helped us along. All satisfied with various savoury chicken dishes. Nice staff too.

Was ok.. never been before and had a gluten allergy . Didn't have an option for gf bread or wraps . So had to just choose meat and veg . Bonus I could have the fries as they were gf. But disappointed in this day and age could enjoy a meal same as everyone I was with . Also couldn't order with the app had to go to the till so made me feel separate again due to the that. Needs to make us stand out less and more included and the same as everywhere else. Expensive as was 17.70 for chicken breast broccoli and fries and a coke..

Clean, good food, good service.

I have ordered from market place nandos in Preston a couple of times and it has definitely got worse over the past year. Very expensive considering they have cut there rice portions down by half it seems. My rice was dark and burnt, inedible. The chicken thighs I ordered were burnt and very dry along with the halloumi cheese that looked and tasted like it had been forgotten about on the grill. I would give nandos the benefit of the doubt this time if it wasn't for the fact that there was only 5 tables eating on arrival. I have given feedback on their site although won't be ordering from nandos at marketplace Preston again.

Finley was great help today! We had a great time 🫶

I came here last night to get a takeaway and I had diarrhoea and stomach ache after eating the food. Also, they gave the food very quickly which is odd. They gave the food after 8 minutes and normally we are expected to wait at least 15 minutes. It looks you have bad hygiene there and it looks like your rushing your job. I am never coming here again.

Small piece of tasteless, dry chicken. Coleslaw bland. Overpriced.

Great service. Marty was a top man👍

I love a Nando’s - who doesn’t- but this Nando’s just isn’t as good as others. The food as good but a bit cold and not fresh. The bathrooms were in need of cleaning and the tables were sticky. The staff were lovely but I think there needs to be far more organisation in the Nando’s to help everything flow better However, that being said the food was good and i will most likely be back but if we are being brutally honest those are my issues with this Nando’s.

Love coming to this one, it is quite a small Nando’s but it is Halal and it has a nice cozy feel to it. Staff are welcoming & willing to go that extra mile, whether it be eat in or takeaway.

Nandos is always a good place to eat but this branch generally has a full menu available and the staff are always helpful. Parking can be a little difficult prior to 6pm

Been here 3 times. Lovely food and service. The broccoli is amazing.

I love Nando’s but it can be a mixed bag depending on where you go. Today was the first time I’ve been to this one in Preston and it was by far the best Nando’s I’ve had. Thanks 👍🏻👍🏻👍🏻

Came here on my own and accidentally ordered twice, a young male waiter came up and greeted me with a smile and asked if I had ordered duplicate, he then directed the manger towards me and later on came to check if the problem was resolved, give him a pay rise! Thankyou :)

It's a busy place to dine but totally worth putting up with a crowd of diners for the flavors are really excellent. What I'm not crazy about is the ordering on line. I like a menu as it not an everyday thing for us a Nandos meal. You will wait a whole for service due to the on line ordering bit. You can help yourself to sauces of varying intensities. I liked it the meal was delicious. One thing I don't like is the price for unlimited soft drinks it's way too dear. For a table of four you'll owe 14 quid outrageous.

Wouldn’t recommend, servers didn’t even bother to check back on us. You could tell that the chicken and coleslaw had been sat out for quite a while.Then we all went back into work with a very dodgy stomach, which wasn’t ideal.

Standard nandos food, standard nandos experience, so if youve been to any before you'll know what to expect! Staff were a little abrupt though, which made interacting a little awkward. But this was helped by being able to order etc via the app, so minimum actual interactions. Toilets were clean enough, and wasnt too busy.

Cold seating area, slow service waited 40 minutes for our which was ordered over the app, only when I asked, was a check made as to were the food was, there was 2 of us, a table of 4 ordered after us, they had almost finished there meal when ours arrived. Shouldn't be offering takeaway/justeat if they can't keep up with there seated customers 🙄, the restaurant only had about 8 tables in, when telling new customers over 20 minute wait for tables, there was about 10 empty tables...won't be rushing back!!

Halloumi wrap was tasty, but pricey for what you get.

Amazing place to eat with family

An absolute treat to eat here. I can't believe I was really late to try this but now I'm an avid eater here because I'm obsessed with their food. The chicken is really nice and I enjoy the peri peri salted chips. The service is great too, I really enjoy ordering from the app (which is very easy to do) and the food comes very quickly. The staff that occupy the place are very friendly and approachable. It's halal too, so it's very nice to be able to come here and eat anything from the menu without worrying about anything.

Terrible. Ok so Nandos uses an App now to order your food while your sat at a table in Nandos. My screens knackered on my phone so I wanted to order through a person and.. I couldn't. Terrible staff, rude and lacking some people skills. Maybe Nandos wants to go all digital but me and the family left and went elsewhere so they are loosing custom now.

Gone really expensive. Their is a lot 9f choices around that area and better pricing.

Always nice enough to bring in a big group of my friends and are supportive after the food is brought out to check if everything is up to standard, which it definitely was!

We were on a long road trip and decided to stop by Preston and get a bite to eat as well stretch our legs. We decided to go here as it was halal and had they gluten free options. Once we were seated we were informed to order at the desk due to it being an allergy order but normally you would scan the QR code on your table and go from there Once we placed our order it did take a bit longer than normal but then again it was around the afternoon lunch hour rush so it was to be expected When the food did arrive it was pipping hot and tasted amazing. The chicken butterly skin was a little bit on the burnt side but with it being grilled this can happen overall a very pleasant meal and the decor and cleanises were a-ok

Was out for a meal yesterday. Staff were really friendly and food prices good. Downsides were that the portions given were drastically lower than we've had all the times previously, one meal was prepared incorrectly and had to be remade and this specific restaurant doesn't offer the spiciest sauce option. Overall though we did enjoy our food.

Paid alot of money for something very little. Understand now why there's no nandos in Portugal

Staff are very lovely and friendly- special shout out to the manager!

Staff super friendly and helpful and great food

Never liked nandos in Pakistan may bere was something about that place, how they delivered the good. Now that i am eating Nandos it's growing on me

Nandos is nandos. You know what you're going to get. It's chicken and chips, not a lot to go wrong

Walk in for lunch. The floor was slippy with grease. Very very dirty on entry. We were shown to a table, every single chair I touched was sticky and greasy. I tried 4 separate chairs. It was the worst Nandos I have ever experienced. So filthy we walked out before eating.

Warm friendly welcome seated quickly. Plenty of room for families and good sized tables. Option to order at table or at counter, we ordered at counter due to QR code and app taking too long on my phone. Food was brought over quickly and was good sized portions hot and tasty with selection of sauces. Drinks was OK but feel a draught beer was needed instead of bottles. Soft drinks was good and can refill with choice at the dispensers. Deserts was limited needed more choice. Staff attentive and professional. Thank you

Fabulous service for Gluten free meal. Happy smiling staff… thank you Rebecca and Alex for great service today!

Place needs a good clean , of course food amazing

Not my chiken place anymore, I fell like is just not worth it anymore.

Delicious food and speedy service. Ordered using the QR code at the table, all the food was brought quickly, very hot and an extremely high standard. Staff were attentive and helpful. Tried the frozen yogurt for the first time as well (strawberry flavour) which was delicious and will be getting it again.

Ordering process rubbish, burger buns rock hard. No wonder it was quiet.

My first experience of Nando’s and the staff greeted us warmly and were very friendly. Quick with the menus but that was then things slowed down. A ten minute wait for our drinks to be delivered to the table and close to 25 minutes for our food. The place wasn’t overly busy so we just didn’t understand and the staff could only apologise. When the food did arrive though I was very impressed and have to say that I thoroughly enjoyed my meal. It was a good atmosphere in the restaurant as well so all in all I was happy. Just speed up the drinks and food next time please.

Great food as always, served quickly and food was nice and hot, great portion size too