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4.5

Based on 309 opinions finded in 1 websites

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Nº 110 in 574 in Preston

Nº 20 of 62 Other cuisines in Preston

CUSTOMERS TALK ABOUT DISHES WITH..cakeladyhoneymuststewspicycookedsaladbeautifulsoupslemonchickenoldcoffeesoup
Score
OpinionsNoteTripAdvisor3094.5

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I had my reservations about going to The Tea House at 23 Cannon Street Preston as several months ago we had problems! All our food then had been delivered at different times! But as our friend whose birthday it was requested we go there for our lunch I was prepared to give it the benefit of the doubt. Bad move! The only good thing this tea house is good for is its amazing selection of teas and the occasional cake! They originally started out with teas and a snack menu and over time expanded to an overly ambitious menu! Our starter which was only garlic bread took almost 15 minutes. Then our main course arrived extremely late. 1 plate was boiling hot, 2 of the meals were luke warm and the final plate was cold and tasteless. The roast potatoes were almost black and burnt so we asked for them to be replaced with mash. Those arrived luke warm and some cold. When we first arrived at the restaurant on Saturday 11th November it seemed warm and inviting. We were sat close to the door which opened out onto the street and we would get blasts of cold air as people went and came. I believe the temps outside were 9 degrees centrigade and very cold! Worse half way through our meal we began to feel the cold more! Then we realised why the restaurant had switched off their heating!!!!!!!!!!!! The overpriced food and drink did not warrant being subjected to sub temperatures. We stupidly ordered their cakes for dessert and once again were extremely disappointed. At the end of the meal I spoke with a very young manageress who insisted our food was tested with thermometers. I've never heard such a pathetic excuse! She also said she was training 4 staff and yes the menu was over ambitious as I told her it was obvious they could not cope with the numbers! We asked for a reduction for the disastrous meal to which she said she needed to go and check it out with someone. Probably the owner! She came back and offered us each a choice of a 30g bag of tea which I found extremely insulting! I told her we would never come here again! The last few days I've been full of a cold and can only put it down to the sub temps environment I had to endure in the tea house!

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tatyager . 2023-11-16

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Prices have gone up and up in the past year. To the point where they should just wear a mask -it's robbery! Oh and they charge extra to take out your food, strange as everywhere else its cheaper to take out!

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Ash M . 2023-07-17

MORE AT TripAdvisor

We had soup and tea beetroot and veg was wonderful so tasty and th dill soup was very tasty with potatoes and meat balls Have decided I will have to try all the marvellous soups served in here

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209lorrainec . 2023-07-10

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Found this hidden gem today. The food was delightful. The service impeccable. The choice of teas was extensive I settled for ginger and lemon tea which was served with lemon slices and honey. It was lovely. We had soup the young cabbage soup was wonderful as was the tomato and rice which to me sounded strange but the taste was remarkable. Served which fresh homemade bread. Although I was quite full after a rather large bowl. I couldn’t resist the bisscof cake Layers of loveliness cream and toffee sauce All in all a wonderful experience. I shall be going again. Next time to try there bigos Would highly recommend

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209lorrainec . 2023-06-08

MORE AT TripAdvisor

11 of us in for a breakfast it was fantastic we were well looked after considering everyone ordered so many different things at one time. 👌

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steven19692019 . 2023-06-06

MORE AT TripAdvisor

This is my favourite place in Preston to brake the fast and drink detox tea, Wonderful Staff, friendly faces, delicious cake and fine cooked foods, Highest quality cooking and all the tea you could want

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BigFoodBrother . 2022-08-11

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Quaint tea house at the bottom end of Cannon Street. Didn’t know this place even existed. Glad we took the wrong road, and found this place. Plenty of seating & tables. All clean. Friendly staff. Great choice of teas on offer. We chose a piece of Biscoff cheesecake to have with our teas. Very tasty. Good menu on offer too. Will return.

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cockneyshaz . 2022-06-26

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We called in for lunch today, my Polish partner and I, with our 22 month old baby. It was the promise of good quality traditional Polish cuisine that drew us to the cafe. We were not disappointed! My partner ordered the Golabki, (stuffed cabbage) with mashed potatoes and salad, I opted for the potato pancake with pork stroganoff, also with Polish salad. The portions were absolutely huge, and the food was delicious! We waited for quite a while to be served, but it was an early lunch for us, and to be honest I would have been disappointed if the food had turned up too quickly after we had ordered. It was obvious that the food had been cooked fresh to order and was well worth the wait! Our waiter was very attentive and informative, the Earl Grey tea I ordered was delicious, proper tea leaves in a delightful pot, served with milk and the option of an individual pot of honey. Altogether a very pleasant dining experience, nice little cafe, excellent service, good quality food and plenty of it! Excellent!

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royw369 . 2022-04-09

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beautiful little cafe- amazing food and drink and the staff (specifically the one youngish male) were so kind and helpful! couldn’t recommend more!!!

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meganionaa . 2022-04-04

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I saw this place had got bit of stick for its breakfasts so I thought I’d relay my recent positive experience. Had the vegetarian one and, as per the picture, it was a decent spread and all nicely cooked. The aubergine a bit left field and not sure it works for brekkie, but vive le difference. Was ready in about 10-15 minutes and the young guy running the place was very friendly. Extensive tea menu, obviously, for those who want to get involved. Would like to go back and sample some of the Polish dishes on the evening menu.

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JCofBournemouth . 2022-03-13

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Excellent tea shop. I bought two teas- for a friend who has anxiety and a Black Spicy Tea for me. Delicious. My friend (who drinks a lot of tea) said it was the best tea she's ever had! It really calmed her.

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CbelB . 2021-12-07

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We saw a picture of the breakfast on a board which looked very good! So went in search of this cafe, absolutely awful! Tea was weak something...coffee okish,but the Breakfast looked nothing like the picture advertising it! Toast was luke warm bread,bacon hardly cooked, sausages practically raw,beans cold,and salad on the plate with breakfast??? £24 for 3 breakfast,1 tea & coffee & a diet coke...how this place has great reviews I do not know!!

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Staceyslate . 2021-07-24

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I have NO idea why this place has received ANY positive reviews!! We are still speaking about our visit in amazement! And NOT the happy satisfied kind!! Place very quirky... which is ok! Lots to look at! Gives you something to do during the long wait for your food to arrive ! Staff friendly enough. Huge tea menu ... but that’s where the praise must stop! We opted for coffee... only because we didn’t fancy tea at that point! Coffee bitter with a strange aftertaste! Cups appeared cloudy ..well used or just dirty? We didn’t notice until the cups were almost empty! Cake utterly inedible! Just truly weird ... yet was ostensibly just strawberries, cream and sponge! After a couple of tastes, it was left on the plate! Two bacon barms took a long time to arrive ... yet the bacon was pale with barely cooked fat!! 🤮 and arrived with the bread rock hard..( left under a heat lamp too long?) The place was almost empty, so why the delay? A visit to the toilets meant a delve into the lower level, down very steep stairs! Past the kitchen and stores, past kitchen staff, to finally get to the loo! Seriously cannot think of anything positive to say about this place!!

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myworldaswell . 2020-10-31

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Lovely place with an amazing tea offering, 2x pages worth of fresh tea. Only small niggle I'd like to say is that I wish all teas would be served in tea pots and there was a plate to place brewed tea strainers on. Great offering tea wise, you can have either milk or lemon/honey with teas- oh and the cakes and food soo far have been amazing!

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Micheala s . 2020-10-24

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Lovely place. Food was amazing and the staff are all lovely. Overall a great place will definitely be coming again.

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Gothkxttn . 2020-10-16

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I tried christmas tea which was fantastic and vegan toastie was delicious .Vegan dumplings reminded me of Nepali momos which were great. Service was quick and place was relaxing. We went in as soon as they opened before it got busy .The tea menu is extensive and would love to try them all.

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traveller10101 . 2020-09-05

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Sadly I have to report that this once quite magical little place has not benefitted from a change of ownership. When the place first opened a few years back it was an interesting and quirky little bolt hole to step into while shopping in the city centre. More importantly the customer service was almost always very good with the owner making sure everyone was fussed over and catered for efficiently and well. Unfortunately this was not the case when my wife and I visited last Saturday. The service was deplorable with no welcome - no one came to the table to ask us if we would like to order and I had to go to the bar to ask them if it was table service or not. Excuses that they were busy really didn't compute as it was certainly mostly empty down stairs where we were sitting. On top of that the tea served was barely luke warm and the food itself took forever to arrive. We were told the original owner had gone to Africa - what a pity. We won't be indulging again I'm afraid.

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regk128 . 2020-02-26

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Since it’s been taken over I went back to try the vegan stew again, I was happy to see they still had gluten free bread on offer as a side however the stew was disappointing to say the least. It was a bowl of brown sludge with chunks of mushy a aubergine and hard kidney beans. It has an overwhelming sent of vinegar and it was a challenge to eat. The more I ate the better it got but not nearly enough for me to be returning, For the rest of the day I felt quite ill. My dad also tried it on a separate occasion and said it wasn’t terrible but not amazing and won’t be returning either. The selection of teas is highly impressive and they do do the tea well.

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Bo315 . 2020-02-01

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Visited here to get out of the rain after a lovey walk around The park. Friendly quick table service. An absolute huge tea menu.. so many typesTo choose from. Toastie, cheesecake and Greek salary was incredible. Never thought of gherkins on a toastie, game changer, and very tasty. Tea arrived in a mug with no handle, deliberate, honey on the table no sign of milk (didn’t want to ask in case it ruined the tea) a strange metal straw arrived for “stomping” the leaves and sucking through the tea to avoid the bits! Brilliant lovely chilled place. I loved it. Pity to sun came out we could have stayed here all afternoon. £23 for two snacks and two drinks very reasonable. Highly recommended.

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mssteel2017 . 2019-12-29

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Not much to look at from the outside and on the day we visited the lady serving appeared to be on her own. I didn't quite select the right meal and Kate wasn't given the cake she asked for but it didn't really detract from a very good experience indeed. Not far from the main shopping streets it is ideally placed to have a little recharge!Alan & Kate

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Alan C . 2019-12-14

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We didn’t know this place was under new management as of 30/11/2019. It seems very similar inside but such a shame that there was loud pop/ dance music on during our visit that kinda spoilt the chilled vibe and ability to converse anywhere near the speaker! Luckily we had a table away from the speakers but still a little noisy. We chose the meat pierogi and the mushroom and cabbage pierogi both on the specials, this was very tasty and filling. We had two single pots of tea, I had the chocolate and strawberry one which was yummy. We finished with cakes - the coffee and custard cake which my mum enjoyed but wasn’t for me! And we had the cheesecake which was great. All came to £23 so good value. Cash only on our visit, there was a sign, but not very visible which led to problems with some other customers! They could display it more visibly. Overall a good trip.

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ljbunny . 2019-12-01

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Visited here for first time with my friend. Friendly polite staff. Lots of tea choices and food was lovely and healthy.

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kirsty_bby999 . 2019-09-22

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This place is hidden away in the city centre. We didn't eat here just had cups of tea but the service was lovely and it was very relaxing sitting upstairs. I have seen they have quite a good vegan menu especially cakes and I would love to pop back to try.

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Panda7478 . 2019-08-06

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My friend wanted to cheer me up today, so he brought me here. I was so impressed. The place looks beautiful, the staff was so nice and friendly. I was excited about all the teas that they have. We only went in for one tea, but ended up having three teas, juice and some food.

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E-Veronica-R . 2019-06-12

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Nice ambiance. Great range of teas. Lovely food, especially the soup. Friendly, helpful service. WiFi available.

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CharlburyPaul . 2019-06-08

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My husband took me here for my birthday as a treat , he knows That I like quirky and thought this place would be right up my street as well as accommodate all my intolerances as described on internet. On entering the premises I felt a little excited , slight aroma of incense in the air , not over crowded and uniquely eclectic interior. Despite the fact that the place was close to empty we weren’t greeted by any members of staff , so we found a seat. On front of the tea menu it stated that we were to make ourselves comfortable and a member of staff would come to take our order . It appeared that staff were happy to go to every other table to collect orders but ours .

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Wanderer677204 . 2019-06-05

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Fabulous place, great staff, lovely vibe, beautiful vibrant vegan food and brilliant selection of green teas. Highly recommend.

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Sara H . 2019-04-19

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I have visited a number of times in the past but hadn’t been lately and really enjoyed myself on my most recent visit. I think it may have changed hands over the past few months and it’s great to see it’s as strong as ever.

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icaANON . 2019-04-03

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My partner and I go here every week and it is definitely our favourite place to just get a drink and lunch. The drinks are made from scratch and the staff are very friendly. I would recommend to anyone as it has something for everyone

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jackt628 . 2019-02-25

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The food here is really something special! They have a great menu of lunch items - soups and stews, toasties, wraps, salads, and the great open baguettes. We had the soup of the day which was so tasty and served with plenty of soft white bread, and the delicous Tuscani baguette. Great value for money also. I personally prefer the brighter, lighter upstairs space, but the all-round atmosphere of the place oozes friendliness, thanks to the kind staff. There are so many wonderful teas to try, as well as coffees, juices and hot chocolates. I visited on a friend's recommendation and will definitely be back for more superb food - was very impressed.

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lilydilly . 2019-01-04

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Mystery Tea House, 100s of teas to choose from and try. I went for the Himalayan Adventure black tea. Served with lemon and honey, in a lively teapot and handleless cup. What a treat! I also had a vegan wrap served with a huge salad and pot of hummus. It was delicious! Im definately going back to sample more food and unusual teas! Highly recommended!

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H4844NKchristinew . 2018-12-23

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Delicious home-made soup. Friendly manager always welcoming. Upstairs offers quieter space and good for conversation. Highly recommended

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Goosyjools . 2018-10-01

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Love, Love, Love! I’ve discovered this quirky little gem a few years ago and it definitely was love at first sip! ☕️ Honestly, this is like heaven for real tea lovers! The tea room itself is very relaxing and atmospheric, and doesn’t look like all these café chains on the high street… (even though it’s located just in the town centre)

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Preston F . 2018-09-23

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So many teas and really nice food! Very friendly staff too - would highly recommend. Great for veggies and vegans too.

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Ellsee79 . 2018-09-13

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I really wanted to like Mystery Tea House, because my partner does. At first, it looked like things were going well. The main meals weren't very exciting, but the cakes and tea sounded interesting. The problems began when I told the waitress I was thinking of getting a blooming tea, but didn't know which one. She said "well, Star Rose sounds nice" and then waited expectantly. When I didn't respond - because she hadn't given me any new information to make a decision with - she added "I haven't actually tried any of them, but I'd guess they were all fruity." I'm quite surprised that the cafe doesn't encourage its staff to try the teas, especially since there aren't any descriptions on the menu. I'm also baffled as to why the waitress thought offering the name would be useful. I can read the names. That's the one piece of information I do have about the teas.

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Kali R . 2018-08-26

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The tea here is amazing! So much choice but our favourite is caramel passion! The soup we had was lovely and came with more than enough bread and the baguette was amazing and enjoyed by all! Cake was good too. Only thing I would say is the service is slow and a tad unorganised however is was rather busy. Will definitely visit again!

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1120mrf2303 . 2018-08-06

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Laid back retreat for the more unconventional customer with much evidence of anti establishment type literature available for perusal. The food choices and beverage options are wide and varied!

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PeterPiker . 2018-08-06

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Possibly the cutest Lil Tea Room ever! There is quite literally a Tea for everyone on the menu so choosing what to have was a something of a challenge :) We opted to share a pot and a slice of scrummy carrot cake between 2 of us which was plenty.. The warm atmosphere and friendly staff will mean we will for sure be back soon for another!

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BloHame . 2018-07-07

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Lovely relaxing environment, you should definitely venture upstairs if you are a fan of comfy couches to sit and chill with a good book or a group of friends. I stumbled on this place whilst wasting time in town waiting for someone and its is great. Probably the best earl grey tea I have ever had. The lady ( didn’t catch her name ) was so polite and helpful. The tea menu is enormous so be prepared to be decisive or you’ll be there ages! Will definitely be back.

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K8406FGrachelh . 2018-07-04

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Out for a quick lunch with our vegan branch of the family - ‘It’s a bit different, but you’ll like it’. The atmosphere was a bit ‘tree hugging’ / hippy. The decor was drabish or dour. Staff were great and the menu to suit most diets - slightly leaning to the vegetarian - but ok for us carnivores. The food was good and freshly prepared but, and this is the major detractor, very slow ! Great selection of teas were available. Nice place, good food, shame about the wait.

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GrahamD338 . 2018-06-27

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I love tea and we found this place in preston cosy place relax moment ..and it says that what we are purchase we are helping in west africa..

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Hakanhacibekiroglu . 2018-06-20

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A lovely, calm atmosphere - somewhere you can go to lunch with someone and hear what they are saying. Wonderful. The warm chicken salad was delightful and I look forward to trying out the other salads. And of course all the different teas.

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AvocadoK . 2018-06-19

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We had the fantasia and slimming tea, both really light and flavourful.

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cherrysourz . 2018-05-12

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I'm always excited to come here to try different teas and to revisit dishes. Each time you come it's likely you'll get a different decrotative tea pot, which are between £2.60 - £.3.50, a very good price for how much tea you get. Whether it it the dessert they have on menue, or the special ones they occasionally bring in, they never dissapoint.

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robync822 . 2018-04-30

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Warm and homely atmosphere with good service and the greatest tea in town! Let's not forget about amazing vegan wrap!

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nikolaf810 . 2018-04-03

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Love this little cafe and owners. Always service with a smile. Amazing range of teas. Cakes and sandwiches are Devine too. Casual set-up encouraging people to chill and relax.

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nakita136 . 2018-02-11

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Lovely Cafe, a must visit in Preston. I really enjoyed the food, fairly priced and it tasted like heaven, and the tea was out of this world. Only issue was a sticky table!

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olivewolf . 2018-01-28

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The best wrap I’ve ever ate, the homemade garlic sause is amazing. The teas are really nice. The staff really kind and nice

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Explore732981 . 2018-01-10

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What a great little find, after a nice wintery walk along the old tramway walk just south of the River Ribble. so by the time we arrived at this tea house we were both in need of refreshment!

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daymoLiverpool . 2017-12-01

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This isn’t your run of the mill cafe. It’s unusual if not a bit quirky from the decor to the menu. Staff are very nice and the toastie I had was okay along with a pretty decent latte. If you’re looking for something different this place is worth trying.

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albeback1 . 2017-11-01

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It is a really lovely and cute place. The food is taste and the teas are amazing. The service excellent.

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Explore732981 . 2017-10-15

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This is such a good place to come for lunch or tea. We came for toasties and tea and as per usual they were excellent. But it's the atmosphere that makes this place so special. Absolutely lovely, lovely staff.

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calsilver77 . 2017-10-15

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Great place to go and relax with friends or even go and read on your own. The range of teas is unbelievable, there is something for everyone. Some great vegan options too, including cakes now as well.

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AlexJames2000 . 2017-10-11

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Went with a university friend who raved about the tea house. Friendly staff, and the tea and food were very good. I will return with my partner to see what her thoughts are

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Starman53 . 2017-09-15

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Everything was perfect, the atmosphere, the tea, the soup, carrot cake and the service! The music was so relaxing as well!

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panagiotisg214 . 2017-09-02

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Discovered this quirky tea house whilst on a short trip to Preston for a wedding & it provided a welcome alternative to all the cafe chains on the high street. Gigantic selection of teas, all served traditionally in beautiful china with honey on the side to sweeten. A hidden gem!

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rockinrox . 2017-08-31

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It was nice to find somewhere with its own quirks different from the chain coffee shops I've become accustomed to.

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Laura M . 2017-08-24

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The mystery tea house is an incredible place, it has a great atmosphere, the staff are friendly and they have so many teas, you could order a different one every time you go, they even sell bags of tea to take home!

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Curious697317 . 2017-08-11

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Now this is a friendly unusual cafe, great sandwich and lots of different teas to choose from, greeted by friendly happy staff and I will call in again next time I am in the area.

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TellYourMates . 2017-07-17

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Came here recently with a friend who recommended it to me. I love how it's a quirky quaint place. Nice relaxing atmosphere & amazing tea! Especially the fantasia. I will try the food next time I visit. Certainly recommended :)

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Clh85x . 2017-07-13

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I visit Mystery Tea House each time I go to Preston and I am never let down. The female staff are very welcoming and add to the great, chilled atmosphere. It's a nice little cafe to hang out with friends. I recommend the Spicy Rooibos Tea and if you're a little peckish, definitely try the Tuscan Baguette, it's to die for!

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rhiannah97 . 2017-07-05

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Such friendly staff, amazing decoration, delicious juices, charming teapots and a mystery stranger had even purchased our bill as had noticed we were on a first date......magic and mystery all round. Would highly recommend.

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Sarah R . 2017-07-01

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I went there with my friends to have a tea and the place was really nice. I would recommend to go there! the staff is really kind

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Adele P . 2017-06-16

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The Tea House is a really great place for meeting up with friends or just dropping in for a tea, the types of tea available are wide ranging and also coffee is available if you prefer. A nice range of cakes and sandwiches and food all always served with a smile and with a "nothing is too much trouble" approach. Plenty of room upstairs if downstairs appears to be full, a really nice and enjoyable experience resulting in regulars continuing to remain loyal to the Tea House.

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seliman2017 . 2017-05-23

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A little gem hidden but popular cafe in the city. Offers hearty but healthy home-made style food. This is the best and only place in the city centre that a vegan can get a decent meal. I really like the eastern european influence on the food. There's probably something for everyone. A wide selection of teas, with a tea for everyone. Tea is served in pretty tea sets. Great value for money. Owner is very friendly which helps create a welcoming and chilled atmosphere. Upstairs could probably do with a tiny revamp. I've been going for years and will continue to do so.

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Sophie J . 2017-03-26

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This place is one of my favourite places in the UK not just because of the great food, eclectic tea ranges and reggae music, but because of the staff. Always singing and dancing and laughing and loving life. Welcoming new customers with open arms and bidding them farewell with delightful anecdotes! I'll try and visit a lot more than I do because I left with the biggest smile on my face!

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devonkjohnson . 2017-03-24

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Lovely food with around 4 vegan options as well as soups and sandwiches. 2 or 3 vegan desserts are also on offer. Dozens of teas are available. Coffee is excellent.

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ShezzaLancashire . 2017-03-23

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Fab selection of delicious teas, lovely food and friendly staff. I was surprised they allowed a man to bring a big wet dog in, not very nice in a cafe so unfortunately I probably won't go back

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maureen m . 2017-03-18

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Quirky and hippyish vibe. Smells quite strongly of incense. Wide variety of teas (two thumbs up for that). Not a huge amount of food to choose from and some are slightly over priced for example I had a bog standard chicken salad for £6.20. we where all set to get a dessert as they looked delish however in the 1.5hours we where there for no one cleared our table or asked if we wanted/needed anything else we gave up on the idea.

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Likkleemy . 2017-02-18

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This place is a little gem. Daughter at uni in Preston and she has told me so many times about this place that I had to go. WOW! I honestly did not know there were so many different teas in the world. The decor is quirky and the staff are so happy and friendly and will give you advice about tea. Can buy loose tea to take away with you so you can enjoy in your home. This is one place that I will go to each time I visit my daughter. Take note - not many places downstairs and the stairs up are a little steep but I am in my 50''s with a bad back and I managed.

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mums-taxis . 2017-02-17

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A great selection of teas are available, the food is delicious and it has a relaxing, happy atmosphere!

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Abbie W . 2017-01-28

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Great little cafe for any kind of visit. Not a massive lover of tea but coming here always makes me appreciate the different varieties out there. The place itself has a very welcoming and homely feel with well prepared and tasty food.

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samwT9518YK . 2017-01-22

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I visited with my two daughters on the 28th December and we tried to order three meals. The gentleman waiter refused to accommodate our request for a plain chicken wrap for my youngest daughter even though we had done so successfully on a previous visit. He pressurised us to hurry up as the cafe was busy as we hesitated what to do.I just ordered two meals as there was nothing else my daughter wanted. I was very dissatisfied with the whole experience and found the tea to be stewed and the food took 45 minutes to arrive.

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janetK4LN . 2016-12-31

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The food we got we had to wait for nearly an hour for. I finally got my mushroom soup and it was salty.

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Connector686719 . 2016-12-30

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Visiting our son at University and he introduced us to this wonderful tea house for the first time. It will certainly not be our last visit. From the moment we arrived, the staff were really friendly and the feel of the whole place was so relaxing. A fantastic array ot tea's on offer and the staff were only too pleased to explain them. Also, there's an excellent choice for a light lunch. Some really unusual but very tasty soups. The warm chicken salad was excellent with a gorgeous garlic sauce. Nice choice of cakes to follow as well. Really couldn't fault it. Hope to make a return visit soon.

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pyadowell . 2016-12-11

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A friend recommended the Mystery Tea House and I was the first to arrive. I received a friendly welcome and sat waiting for my friend. The staff were so relaxed and laid back I immediately felt comfortable and not under any pressure to order. The tea menu is extensive and it was pleasing to see that all the tea's were fresh leaf and not the commercial teabag. We ordered food, the portions were hearty and all the ingredients obviously fresh that day. Extremely tasty and simply presented. We kept our table for a good couple of hours and at no time did we feel under pressure to leave. The atmosphere is very relaxed - I did think the room was a little dark but as we sat by the window, we were fine. I would definitely return. This was a great value lunch.

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Wendy E . 2016-12-08

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I love this place! The atmosphere is so nice and you are always made to feel so welcome. Super friendly, lovely staff. The tea is really delicious and there's lots of choice. Love,love, love it!

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calsilver77 . 2016-11-27

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Cosy tea house offering a vast choice of teas and some tasty snacks and light bites. Lovely experience, almost like having tea in a friend's house.

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ailsaep . 2016-11-10

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Lovely, cost, friendly little cafe. Great choice of food and of course tea! Staff her really helpful and we're more than happy to talk through the read with us.

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seasiderlou . 2016-11-09

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Having heard a lot about this place I finally managed to get here for lunch. It was very busy, but we got a table. Our drinks came fairly quickly but the three meals took a long time. The food was very tasty and we enjoyed our meal. My main problem was the fact that on the menu various dishes were listed as wheat free or vegan. I chose a wheat free vegan meal. However it was served with normal bread. I asked if it was wheat free, and was told I should have requested wheat free bread on ordering. I didn't even know the dish came with bread, so how was I supposed to know? They happily brought me gluten free bread, but served with 3 pats of dairy butter. This was a vegan meal!! I explained to the waitress that really they should not be placing dairy butter into the basket of bread. I just have an intolerance, and am not vegan, so it was not such a problem. However I know for other vegans in my family it would have been. The waitress apologised, but I didn't feel that she really understood the issue.

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B3737LZannef . 2016-11-03

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I came here on a Sunday afternoon. The service was great. The tea menu was long and, not being a tea buff, asked for a recommendation. A little while later I was having a Himalayan Adventure all to myself and delightful it was too. The food menu was shorter than the tea menu and a good job too otherwise I would still be there reading it. The food was good - simple but good. I highly recommend this Tea House as a better alternative to the national chains. Oh, and the service was great too.

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ramster999 . 2016-11-01

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I visited here earlier this year with some friends for tea, and we're delighted to discover not only an extensive range of exotic teas to try, but also juices and food too! A lot of vegetarian options too which was a plus for me, and everything we ordered came quickly and was delicious. The staff were friendly and inviting, and in the shop downstairs there was so much to buy or just (in my case) gawp intently at! This place is a real find- if you're looking for something a little different to the standard 'afternoon tea' that is so popular lately then I'd definitely recommend here as its really so refreshing and unique for around here! Will definitely be back!

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vikevs . 2016-11-01

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We enjoyed our last visit so much we had to come back, this time bringing our veggie daughter who loved the vegan wrap.

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520timf . 2016-10-18

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On one of my many visits to Preston, I found myself having a special lunch in this special restaurant. A vegans' haven, You know exactly what You're eating here and where it's been sourced. Food is treated preciously, as well as customers. We should have a Mystery Tea House in every city and town of the UK!

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225katherineg . 2016-10-07

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The food on offer is pretty simple; toasties and soups, but the ingridients seemed fresh and the food tasted good. There's about 4x pages of tea to choose from so that's great. Everything was reasonably priced - lunch for 3x of us inc drinks was £20. The staff were really polite too. The only reason I'm rating it lower was for the general decor and furniture seemed quite cheap, perhaps some more variety in food would be nice. But overall an ok place if you're local looking to grab lunch somewhere but not really worth going out of your way for.

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Kimlad . 2016-09-25

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Been here multiple times and will come a lot more. The staff are lovely and so knowledgable about all the teas on offer. There is a huge range of teas to drink there and also to buy as loose leaf for home. The cakes and sandwiches are marvellous and the soups/stews are to die for! They also have a fab range of tea pots and cups that now fill up my cupboards. Always feel very welcome as soon as I walk through the door and the atmosphere is so relaxing. Such a good place for a break during shopping or a place to read, relax and take in the ever changing artwork on the walls. Keep being fabulous mystery tea house

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KatieWhiteside . 2016-09-16

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Visited here on a sat booked in advance not thinking anything of it just reading a couple reviews (great ones) and oh my!! Great little place lovely and authentic great Tea! And the baguette is to die for! So cheap great staff me and the Mrs couldn't say enough great words...

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TheBoyJamin . 2016-09-04

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I called into the mystery tea house today. The lovely friendly girl behind the counter advised the pear green tea. It was her favourite she said- she was right. Enjoyed it so much I bought a pack to take home and one for my daughter. Also they sell blooming tea, which opens up in a gorgeous flower when water poured on. Bought four of those for a gift. It's very affordable there too £2 50 for pot of pear green tea- gives 4 or 5 small cups of tea. The taste is lovely, you could never buy it in the shops. Infact it makes shop bought tea taste dust. Thank you.

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D0th3 . 2016-09-02

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I didn't know about this place until I did some research into loose leaf tea stockists near me. They do a good variety of tea and staff are knowledgeable about which would be best for my tastes.

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bethanymay1997 . 2016-08-19

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The most magical place to escape the crowds and I am instantly relaxed walking in, ordering a jasmine happiness tea and a greek salad :D Staff are really nice and the atmosphere makes you feel you are somewhere exotic. Thank you Mystery tea House :D

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miswh . 2016-08-15

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I don't understand what the problem is regarding customer service. The lady with the head scarf was lovely when we visited. And the tea (time to relax) was delicious! And it actually did relax me! Look forward to going back!

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Robbosgirlx . 2016-08-15

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Food that is filling and flavourful, large selection of drinks, mostly exotic tea. Warm and friendly staff, books to read. I reccomend at any time of day, especially lunch. The new york toastie is to die for

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Sam A . 2016-08-13

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The staff are super friendly, almost loving in their reception of their guests. You feel like you are family. Nothing is too much trouble. The food is great, it is well cooked and a good serving. It is the only tea house, restaurant my daughter asks to go to, and will eat inside with no complaints. They have unusual and flavoursome teas, at reasonable prices, and unusual drinks such as cactus juice and banana juice. Cannot recommend this tea shop highly enough. It is super. If you are reading this, please, please go and try it for yourself. You will not be disappointed. Anyone we have taken there loves it ..

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christelr937 . 2016-08-13

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Probably the best tea shop in Preston. The atmosphere in here is so nice and calming. The staff make you feel so welcome and awesome! So many good tea choices and variety. Great food~ mines usually a toastie and delicious cakes. Wonderful place!

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calsilver77 . 2016-08-07

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Happened across this tea shop during a bike ride.

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oedwards . 2016-08-03

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During college, I visited the tea house at least once a week! A lovely little place with wonderful selection, great food and the friendliest staff in the world! Sad to be leaving soon as will miss my visits! Highly recommend!

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emilymac107 . 2016-08-01

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Really enjoyed my first visit here today. I had a cappuccino and a slice of carrot cake which I very much enjoyed! My friend enjoyed a flavoured tea and cake. Lovely atmosphere and very friendly staff - would definitely recommend.

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_Laura_Scott_1 . 2016-07-21

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Have been to the Mystery tea house several times over the years with various friends. My most recent visit was about 3 weeks ago. It's always a relaxing place to be. The tea selection is excellent, the food is lovely, fresh and tasty. And the staff are so friendly and welcoming!

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Amy R . 2016-07-09

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Very friendly staff, lovely relaxing atmosphere (the choice of music is beautiful), and such wonderful teas! Wonderful place to go to study or to have a memorable experience with friends and family!

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TheGreenCupOfTea . 2016-07-08

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We have now visited twice and wished we had been sooner. called after walking our dog on Avenham Park. dogs allowed downstairs and the staff offered him water as soon as we went it as it was a hot day. not a big tea drinker but enjoyed trying the two different teas we had. service was a little slow on the second time we visited but it was quite busy and the service was so freindly and the atmosphere so chilled it was good to sit back and relax. will make it a regular call when out walking with our Dog

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ann187062 . 2016-06-09

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