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3.6

Based on 2.250 opinions finded in 4 websites

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Nº 476 in 691 in Havering

Nº 1 of 1 Irish in Havering

CUSTOMERS TALK ABOUT DISHES WITH..meltedwafflecreamchocolatecakecrepepay

comment_iconOpinions

I am come for drink. They said not available. All time. I am not come anymore. Ice lemon tea, mojito also if its not available why you is in your manu.

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Rony kabir . 2024-10-27

MORE AT Google

Sorry excuse for cookie dough...

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llalie . 2024-10-17

MORE AT Google

Driver didnt bother to phone back and never dropped my food off

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Reece . 2024-10-08

MORE AT Just Eat

Went there at 11pm, only place thats happy to serve such delicious desserts even at this time! Thank you Faizal and Naveen, you guys really delivered heaven on the plate ! And thank you for your amazing service, much appreciated!

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Janani Suresh . 2024-10-07

MORE AT Google

Milkshakes were lovely, thick and plenty of our chosen chocolate in them! Cookie dough was horrible, cold by the time it arrived and overcooked, not doughy at all

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Fran . 2024-10-05

MORE AT Just Eat

Was nice but was stone cold so not the best

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Melanie . 2024-10-05

MORE AT Just Eat

He obvious made more than one stop which ment our food was cold the tracker said he stopped 10minutr away for 12minutes. Cold food and missing toppings

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DANNY . 2024-10-05

MORE AT Just Eat

Absolutely delicious will order again

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Reema . 2024-10-04

MORE AT Just Eat

absolutely gorgeous so pleased we ordered from here - will 100% order from these again and would definitely 100% recommend

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angela . 2024-09-25

MORE AT Just Eat

Forgot the whipped cream on my shake :(

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Jade . 2024-09-23

MORE AT Just Eat

It was cold this time. Still tasted nice just cold unfortunately

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Melanie . 2024-09-22

MORE AT Just Eat

milkshakes come tasting disgusting and was water not thick!

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Carly . 2024-09-04

MORE AT Just Eat

Belgian chocolate cake was delicious and the staff was very friendly.

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Yasodara Ilukkumbure . 2024-09-01

MORE AT Google

At extra charge I ordered cream but this never arrived. The cheesecake arrived still frozen in the middle. Wouldn’t recommend

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Claire . 2024-08-31

MORE AT Just Eat

Toilet very dirty , I mentioned it to one of the staff she said I know , but nothing got done, also no toilet paper in there. I ordered a coffee is was almost cold .

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cindy fisher . 2024-08-29

MORE AT Google

My order never came and trying to make contact Creams over the phone is virtually impossible. Not a good experience

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Ryan . 2024-08-24

MORE AT Just Eat

I am pregnant and asked for a meringue add on as I was really craving one but couldn’t find a place to find it so late. To whoever was on shift this evening, you saved the night for me (and for my husband 😉)Thank you so much! ❤️

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Maria . 2024-08-23

MORE AT Just Eat

Gelato Heaven! I recently visited Creams and indulged in their decadent gelato, and oh boy, was it love at first bite! The creamy texture, the rich flavors, and the generous serving size all combined to create a truly unforgettable experience. The atmosphere at Creams was also warm and inviting, with friendly staff and a modern, sleek decor that added to the overall experience. If you're a gelato lover like me, or just looking for a sweet treat, Creams is an absolute must-visit. Be prepared for a brain freeze, though - you'll want to try every flavor! Recommended for:Gelato enthusiasts, dessert lovers, and anyone seeking a sweet indulgence.

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Traveller . 2024-08-21

MORE AT Google

My relatives and I visited here in the afternoon all while my mother ate a hot and cold chocolate fudge dessert. The cake was tasty, but following a few hours, my mom got sick and threw up the entire cake

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Mariana Pires . 2024-08-16

MORE AT Google

Really comfortable seats, especially the ones at the booth! I went here for a birthday (it was my birthday) and the service was amazing! There is a birthday discount if you’re ordering something! Not only that but they had remembered me from last year on my birthday so this year, they surprised me with a lit candle on my order and wished me a happy birthday! Extremely great service! The food was also really generous and delicious! I couldn’t finish it all! Great variety of dishes on the menu! Definitely going there again!

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VJ1308 . 2024-08-14

MORE AT Google

Delivered the wrong order, I tried calling but no response, I tried email no response either.

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D . 2024-08-12

MORE AT Just Eat

Perfect service, amazing staff, very fresh and tasty foods! Would recommend👍

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Mus Duz . 2024-08-07

MORE AT Google

I ordered shakes it is very delicious and sweet and staff are very nice and accommodating and i came many time because i just love it even kids too ❤️❤️

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Syeda Qurat . 2024-07-30

MORE AT Google

Uncooked waffle disgusting bubble tea tasted like perfume

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Haleema A . 2024-07-29

MORE AT Google

My food arrived cold and the waffle was missing the fruit

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Bethany . 2024-07-27

MORE AT Just Eat

If I could have put no stars, I would have. Staff are so rude! The whole place is a mess and the food was terrible. No one knew who the manager was. The Chelmsford Creams is 100 times better. Don’t waste your time going to the Romford Creams. You will be disappointed!

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Tina Borris . 2024-07-09

MORE AT Google

placed a order waited over an hour , and they didn't send my cake I ordered items missing

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Carly . 2024-07-07

MORE AT Just Eat

Mango and Lychee Bubble shake... absolutely fantastic

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Tracey . 2024-07-05

MORE AT Just Eat

Items always missing and food came cold

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Fiza . 2024-07-03

MORE AT Just Eat

They said it was buy 1 get 1 free on brownies but they only sent 1. Also said it comes with a scoop of icecream but that didn't come either.

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Ryan . 2024-06-30

MORE AT Just Eat

Crepe cold, cookie dough cold, milkshake melted and delivery driver turned up on a peddle bike

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Frankie . 2024-06-29

MORE AT Just Eat

Order via Uber eats no idea how to eat with knife and fork. When you ask for utensils then said nothings what’s the point

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Jasvinder Talafair . 2024-06-29

MORE AT Google

Desserts are good, and they are made / cooked in a clean working area. However, I am not sure why there is a charge of 50p for whip cream or ice cream alongside a crepe or waffle as Kaspas does not charge extra. Adding on, the eating area environment can also improve.

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Javina Chana . 2024-06-25

MORE AT Google

The three ice creams we ordered were packed with the hot desert, which melted the icecream. and the driver delivered to another address 1st. When we made just eat aware, I provided a picture but still was not sufficient. hot brownie was in the same paper bag with ice cream.

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Joanne . 2024-06-22

MORE AT Just Eat

Both desserts were freezing cold he peddled a 20 minute route I assumed my dessert was coming by car !!!

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Ryan . 2024-06-15

MORE AT Just Eat

He went the other way and waited for 10 mins

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Lily . 2024-06-14

MORE AT Just Eat

We usualy order from deliveroo but today whilst out shopping we decided to pop in and try eating inside. Everything was fine at first , but once sat down we started to notice lots of little flies that kept landing on us and the table, like fruit flies. There where everywhere and once our food came out it only got worse. It really put us off our meals and ordering feom now on :( Tables where also incredibly sticky and atmosphere was a little strange? Unlike any other creams I've been to.

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Chloe Tomlin . 2024-05-30

MORE AT Google

Have been here before for desserts and was always quite good (always order to eat in NOT takeaway). But now they have decided to be cheap and you no longer get the ice cream you used to get with the waffles! So you pay the same for a dry dessert and if you want ice cream you pay extra. It’s a shame because some of the waffles were really good but now I won’t bother going again.

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Colette G . 2024-05-28

MORE AT Google

I'm going to summarize the place in 6 points: 1. Service was quick 2. Staff were friendly enough 3. Food was mediocre 4. Portions were mediocre 5. Atmosphere was mediocre 6. Pricing was outrageous I've had Creams before, but this place doesn't live up to the name or quality. Wouldn't go there again.

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Talha AbuUbaidah Ramouche . 2024-05-28

MORE AT Google

Me n my cousion n kids had great fun very good coustomer service

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Maliha Azeem . 2024-05-27

MORE AT Google

Disgusting place, everything it’s dirty and unwashed plates.

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Indrit Gaxha . 2024-05-26

MORE AT Google

ABSOLUTELY DISGUSTING SERVICE FROM THE COURIER. the driver admitted to going past my house to collect another order from a local chicken shop and then proceeded to give me an EMPTY waffle box and no milkshake I am utterly disgusted.

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Elexia . 2024-05-25

MORE AT Just Eat

Ordered at 9.30pm a waffle and ice cream, at 11.20 uber eats driver come and handed me a light bag , when I checked it was a small tub of ice cream, I asked were is the waffle his reponse was to phone the shop . I did no response, so I had to go there , fuming !! When I entered the shop the lady said oh your waffle is over there , and blamed the driver , but why wasn't it in the same bag ? , I told her I had been calling her. reply was our phones have never worked darling, well fix them or take the number off your website , and uber eats hardly ever refund if there's a error with order , so expect to have to deal with it yourselves

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mel mehmet . 2024-05-19

MORE AT Google

Food was good once came. Had to complain a couple times before they started to actually make it but once it arrived it was nice. Music gave it a nice vibe and servers where kind enough.

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Brooke Smith-Seal . 2024-05-19

MORE AT Google

cookie dough freezing cold. meant to be hot or at least warm

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Summer . 2024-05-05

MORE AT Just Eat

On this occasion I am so disappointed as I order from creams all the time. I ordered a bubblelicious ice cream and I feel scammed having seeing that more than half my sundae is whipped ice cream and what looks like half scoops of the bubble gum. I don’t know whether the gelato was running out or whatever the issue was but I did not pay for 70% of whipped ice cream, I paid for a sundae.

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Rianna . 2024-05-05

MORE AT Just Eat

Not sure if management has changed recently but there is definitely a noticeable shift. Most concerning is that the desserts are being handled without gloves and after other surfaces (including the till) have been touched/used. This is across multiple members of staff, not sure how their hygiene rating can be high. They’ve also started to include additional charge for soft scoop ice cream when it used to be included in the price per item.

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Alex Banks . 2024-04-28

MORE AT Google

It was delivered on a bike so they couldn’t take the motorway! Had to go the very long way and my hot pocket is stone cold and not edible!

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Martin . 2024-04-24

MORE AT Just Eat

Very good customer service and food was great

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Dilara Richard . 2024-04-15

MORE AT Google

Delivery time kept getting pushed back was very late.

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Ryan . 2024-04-14

MORE AT Just Eat

once again my order was stolen saying its delivered but no delivery and i have a ring doorberll!

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Kike . 2024-04-12

MORE AT Just Eat

We walked in an hour after opening and there were already dirty tables. The tables were cleaned half an hour after we came. Customer service wasn't welcoming and it looks like we are actually bothering them there.

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Lucie Klusáčková . 2024-04-11

MORE AT Google

order took an hour to get ready and deliver. by the time the milkshake arrived it was runny and not thick what I paid for. Very disappointed.

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Fateha . 2024-04-09

MORE AT Just Eat

I am really not happy with the service received here. I put my order in at 12:11. I could see there were two orders in front in red and one behind mine. 12:22 I still had not received my order. I could see both the orders before mine had gone but strangely, the order behind mine had also been completed. How did that happen? My order was very very simple and would only take 30 seconds for each item. 1 cone with one scope 1 cone with one scope Small slushy How has it taken 11 mins as well as an order after mine being completed first? The staff when asked was awkward, confused and didn't even seem to know what my order was as they said they were making it???? Which from above there was nothing to make? The cleanliness was less than to be desired including the toilets. Won't be going back. I suggest you don't use these

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James Hayes . 2024-04-08

MORE AT Google

The ice cream leaked everywhere in the box and the waffle was not presentable at all

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Angad . 2024-04-08

MORE AT Just Eat

Unfortunately we was given out of date custard that tasted sour and smelt off

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Nadia . 2024-04-07

MORE AT Just Eat

Sorry but the milkshake was watery and the cook dough wasn’t worth the money nearly 15£ don’t bother !

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Amjad . 2024-04-06

MORE AT Just Eat

I stopped ordering from Creams after they sent food late, cold and incorrect on my last 3 orders. 6mths later, I decided to give them another try and, guess what? My food arrived late, with cold, hard, burnt crepes and incorrect toppings which looked to contain nuts. If you are reading reviews before ordering, please DO NOT order from this restaurant. JustEat should remove them from they list too.

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Anthea . 2024-04-04

MORE AT Just Eat

He seemed to deliver well out of the way first which meant food was cold and the ice cream half melted by the time it arrived

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Lynn . 2024-04-03

MORE AT Just Eat

We had the most wonderful experience at creams today. My daughter had a large sundae and she absolutely loved it. Me and my sister shared a savoury bbq chicken waffle which was absolutely amazing, ao tasty! The owner Shill was so kind and accommodating and made the visit even better! We will definitely be back here.

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Katie McCarthy . 2024-04-02

MORE AT Google

Driver was very friendly and cheerful !!!

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Sultan . 2024-03-29

MORE AT Just Eat

Used UBER EATS to have this delivered today was absolutely shocked with the quantity! The 2 waffles we ordered were small. That's the picture of the cookie dough will never order from them again!

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Sahana Dhuman . 2024-03-27

MORE AT Google

MY FOOD SAID IT WAS DELIVERED BUT NEVER TURNED UP ABSOLUTE RUBBISH

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Hannah . 2024-03-24

MORE AT Just Eat

Good delivery driver, good customer service skills

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Sarwar . 2024-03-23

MORE AT Just Eat

So disappointed with the crepe, it was hard and dry, total waste of money, where was the sauce?

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Annisa . 2024-03-23

MORE AT Just Eat

I received the cookie dough but there was no ice cream along side it as it normally would???

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Scott . 2024-03-23

MORE AT Just Eat

He never turned up I didn’t get anything so I’ve had to request a refund and Iv had to reorder creams again which is costing me more on delivery because I’m having to order more then once . it’s a joke I should be compensated for this

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Adam . 2024-03-22

MORE AT Just Eat

Paid a lot of money for desserts. My Crepe which was £8.95 was burnt and crispy and covered in sauce, it all fell to pieces. Custard arrived with the apple crumble was cold not even heated up. If I wanted to sort my own custard with the apple crumble I would not have paid an additional £1 for a small tub of custard to then have to heat it up myself it defeats the point of a takeaway.

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Hannah . 2024-03-17

MORE AT Just Eat

Crepe was cold. Waited over 50 minutes and then the driver sat in the car for 10 minutes before delivering to the house. Milkshakes didn’t taste like the chocolate ones ordered just vanilla.

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Frankie . 2024-03-10

MORE AT Just Eat

Once again my soft serve ice cream was left out, I’m uncertain why three times in a row, somethings always missing from it.

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Ginika . 2024-03-07

MORE AT Just Eat

Extremely disappointed in way the waffle was cooked, have had the waffles in store many times and they have always been delicious. This was extremely undercooked! Milkshake was lovely though

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Lily . 2024-03-06

MORE AT Just Eat

Extremely Disappointing Experience I recently ordered from this place, and the experience was nothing short of a disaster. The food arrived stone cold, as if it had been sitting around for ages. To make matters worse, it was burnt to a crisp, rendering it almost inedible. The consistency of the dish was far from what you’d expect, akin to a poorly made crepe. In my frustration, I tried calling the shop to address the issue, but my attempts were met with silence as there was no answer. The lack of responsiveness added to the overall frustration of the situation. This was, without a doubt, one of the worst dining experiences I’ve had. I would strongly advise against ordering from this place if you value your time and money.

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pasquale ferrillo . 2024-03-05

MORE AT Google

The crepe was dry and crunchy, essentially overcooked. Didn’t come with either of the ice creams either.. understandably maybe there weren’t many staff on shift and creams is usually very busy with delivery orders but the order just wasn’t great..

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Chloe . 2024-03-05

MORE AT Just Eat

No vanilla ice cream served with comes with my order!

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Janika . 2024-03-03

MORE AT Just Eat

My order was cold n missing my ice cream.

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Ginika . 2024-03-02

MORE AT Just Eat

Ordered food by just eat waited an hour and half just for my order to get cancelled

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Courtney . 2024-02-26

MORE AT Google

Freezing cold in there and owner refused to close the doors. Stale desserts which tasted awful

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Sel Huss . 2024-02-25

MORE AT Google

The atmosphere this February half term 2024 despite the rain was very good. Me and my four kids were talking about the chicken waffles for 6mins straight afrer we left. The manager Sheil (excuse the spelling) was very hospitable. Thank you for a good experience today. 👍🏿

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Trees Are-green . 2024-02-22

MORE AT Google

The delivery was good however the crepes was not very good at all as they tasted very eggy and quite dry as simply their was very little toppings. Also the toppings had gone everywhere in both boxes so most of that was all over the cardboard box it came in

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Teddy . 2024-02-21

MORE AT Just Eat

Staff were friendly enough, but didn't provide menus or clean the tables. The entire cafe was filthy! Tables all dirty and plates and food left on tables. All behind the counter, work surfaces and floors were clearly dirty. Took my 3 year old to the toilet and it was so bad she refused to use it! Waffles ordered were under baked with very small amount of toppings. £51 for 4 of us and it really wasn't that tasty or worth the price.

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Nicola Waywell . 2024-02-20

MORE AT Google

First of all, before I ordered the time stated was way earlier than when it actually arrived! Secondly the delivery driver clearly didn’t carry the goods properly or CREAMS did not pack it properly as a milkshake leaked all over the items ! Everything went in to the bin as it was all way too sticky and nasty to clean the other items! This is the second time this has happened and first time around I didn’t even get a refund from just eat! Not happy at all!

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Niela . 2024-02-11

MORE AT Just Eat

Faisal, Gautham, they where lovely and made great food

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Finley Cornell . 2024-02-10

MORE AT Google

Rashmi is very nice...really good service

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Sreelakshmy . 2024-02-07

MORE AT Google

Came very quick and so yummy !!

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Frankie . 2024-02-03

MORE AT Just Eat

The waffle was cold and the cake was half a slice.

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Anu . 2024-02-02

MORE AT Just Eat

It was just so good and very tasty

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Marian . 2024-01-31

MORE AT Just Eat

Creams give you a really small and low quality portion for the prices you have to pay it’s not worth it. Delivery time was a joke. I don’t know why Just Eat make their drivers pick up multiple orders.

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Jenna . 2024-01-30

MORE AT Just Eat

All the food was all over the place when I opened it

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Washakh . 2024-01-29

MORE AT Just Eat

Chocolate fudge cake slice is abysmally small for the price it is. Around 6 something shud be charged £3 for how small it is. Shame as it is nice and moist. Nachos are a good portion. Cheese sauce is lovely so is the guacamole and salsa. Wud prefer it arrived hot tho.

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Zuleiykha . 2024-01-23

MORE AT Just Eat

the crep and waffle had been turnt on its side and was all squashed to the back of the box where the 2 holes are so all the toppings was squashed through the holes and inside the bag the boxes was put in. wasn't happy at all tried phoning the shop and not able to her through.

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Carly . 2024-01-23

MORE AT Just Eat

I got send dark chocolate cookie dough when it was advertised as Nutella????????? THAT was why it tasted like coffee! Disgusting

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Ted . 2024-01-15

MORE AT Just Eat

I didn't receive what I bought, my food was stolen, I sent several messages and my phone number is correct, don't buy

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Egon . 2024-01-14

MORE AT Just Eat

A lovely place to have a dessert, good customer service, they changed the seats and tables and it looks very good, the atmosphere is quiet and nice. I definitely recommend to have a try.

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Maricoty . 2024-01-09

MORE AT Google

cookie cream so small, not worth price if this small

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Elizabeth . 2024-01-08

MORE AT Just Eat

The delivery driver, took so long to get here, the ice creams and melted the food is cold. If you check the map, you can see how long it took him to get to me I’ve taken screenshots

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Sharon . 2024-01-04

MORE AT Just Eat

Cookie dough wasn't cooked longer enough and came in a plastic container and wasn't good enough to eat...had to throw it in the bin

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Manjit . 2024-01-04

MORE AT Just Eat

Milkshakes were supposed to come thick but they were like water

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Ellie . 2024-01-04

MORE AT Just Eat

My waffles weren’t cooked properly

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D-yandre . 2023-12-23

MORE AT Just Eat

Really nice desserts, usually on just eat the service is different in comparison to order on Uber Eats from Creams, however they did not disappoint this time.

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Anisah . 2023-12-19

MORE AT Just Eat

Nice treat for my nephews who were at mine for a sleepover. Food arrived fine and they were happy with their orders, thank you!

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Sabrina . 2023-12-18

MORE AT Just Eat

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