Mulligans Romford in Havering

abysmal, asked for white bueno, they give me both chocolate bueno, the sauce normal plain chocolate, could've whipped it up at me house

one of my worst experiences ever. both my waffle and creppe arrive cold. both my ice cream pots arrive as water. I ordered 2 thick shakes which also came as water. definitely not ordering from here again

waffles were awful Absolutely Awful No chocolate sauce on waffles who ever made that could not be bothered... Absolutely Awful even my kids did not eat that... Please Avoid this at all costs. £20 gone just like that

Ordered a delivery for a brownie and received a cake . Don't answer phone calls so can't even contact them. Won't be ordering again

order was poorly packed all food was collected in one corner, also no chocolate on chocolate indulge waffles , very disappointed.

I just order lemon meringue cheeseckundae that I paid 10.95 but I receive a lemon meringue cake that cost 6.95

Went last evening with my two kids and my mum and I had the worst experience ever,we ordered bueno waffles and there was no chocolate sauce in it at all very poor compared to the one shown on the menu They didn’t even bring enough tissues for the five of us ,I had to ask them

Food was missing and not fresh at all

I ordered from here and got a completely different order! They need to take better care - not to mention the service was poor!

Lovely food but I found it difficult to order. The waffles come with ice cream or so I thought as ours were delivered without. The options are unclear as there is no mention of it including ice cream but you do get an option to order EXTRA ice cream?

tlThe Meringue cake is always thrown messily into a box. I think this is to make it fit. still edible and a favourite, though.

I am come for drink. They said not available. All time. I am not come anymore. Ice lemon tea, mojito also if its not available why you is in your manu.

Was not what we ordered food arived cold nothing was right with the order except from the bueno crepp.

Food was cold and not cooked thoroughly

good customer service, swift handover and great tasting food

Ice cream had no flavour but other than that it was lovely my mum absolutely loved the donut.

Sorry excuse for cookie dough...

Not happy at all with the cookie dough I received it was very undercooked completely like someone just made it and got rid of it .. it was soggy and just like paste I took 1-2 bites and threw it away .. not happy at all completely ruined my evening.

Driver didnt bother to phone back and never dropped my food off

Went there at 11pm, only place thats happy to serve such delicious desserts even at this time! Thank you Faizal and Naveen, you guys really delivered heaven on the plate ! And thank you for your amazing service, much appreciated!

Was nice but was stone cold so not the best

Milkshakes were lovely, thick and plenty of our chosen chocolate in them! Cookie dough was horrible, cold by the time it arrived and overcooked, not doughy at all

He obvious made more than one stop which ment our food was cold the tracker said he stopped 10minutr away for 12minutes. Cold food and missing toppings

Absolutely delicious will order again

absolutely gorgeous so pleased we ordered from here - will 100% order from these again and would definitely 100% recommend

Forgot the whipped cream on my shake :(

It was cold this time. Still tasted nice just cold unfortunately

milkshakes come tasting disgusting and was water not thick!

Belgian chocolate cake was delicious and the staff was very friendly.

At extra charge I ordered cream but this never arrived. The cheesecake arrived still frozen in the middle. Wouldn’t recommend

Toilet very dirty , I mentioned it to one of the staff she said I know , but nothing got done, also no toilet paper in there. I ordered a coffee is was almost cold .

My order never came and trying to make contact Creams over the phone is virtually impossible. Not a good experience

I am pregnant and asked for a meringue add on as I was really craving one but couldn’t find a place to find it so late. To whoever was on shift this evening, you saved the night for me (and for my husband 😉)Thank you so much! ❤️

Gelato Heaven! I recently visited Creams and indulged in their decadent gelato, and oh boy, was it love at first bite! The creamy texture, the rich flavors, and the generous serving size all combined to create a truly unforgettable experience. The atmosphere at Creams was also warm and inviting, with friendly staff and a modern, sleek decor that added to the overall experience. If you're a gelato lover like me, or just looking for a sweet treat, Creams is an absolute must-visit. Be prepared for a brain freeze, though - you'll want to try every flavor! Recommended for:Gelato enthusiasts, dessert lovers, and anyone seeking a sweet indulgence.

My relatives and I visited here in the afternoon all while my mother ate a hot and cold chocolate fudge dessert. The cake was tasty, but following a few hours, my mom got sick and threw up the entire cake

Really comfortable seats, especially the ones at the booth! I went here for a birthday (it was my birthday) and the service was amazing! There is a birthday discount if you’re ordering something! Not only that but they had remembered me from last year on my birthday so this year, they surprised me with a lit candle on my order and wished me a happy birthday! Extremely great service! The food was also really generous and delicious! I couldn’t finish it all! Great variety of dishes on the menu! Definitely going there again!

Delivered the wrong order, I tried calling but no response, I tried email no response either.

Perfect service, amazing staff, very fresh and tasty foods! Would recommend👍

I ordered shakes it is very delicious and sweet and staff are very nice and accommodating and i came many time because i just love it even kids too ❤️❤️

Uncooked waffle disgusting bubble tea tasted like perfume

My food arrived cold and the waffle was missing the fruit

If I could have put no stars, I would have. Staff are so rude! The whole place is a mess and the food was terrible. No one knew who the manager was. The Chelmsford Creams is 100 times better. Don’t waste your time going to the Romford Creams. You will be disappointed!

placed a order waited over an hour , and they didn't send my cake I ordered items missing

Mango and Lychee Bubble shake... absolutely fantastic

Items always missing and food came cold

They said it was buy 1 get 1 free on brownies but they only sent 1. Also said it comes with a scoop of icecream but that didn't come either.

Order via Uber eats no idea how to eat with knife and fork. When you ask for utensils then said nothings what’s the point

Crepe cold, cookie dough cold, milkshake melted and delivery driver turned up on a peddle bike

Desserts are good, and they are made / cooked in a clean working area. However, I am not sure why there is a charge of 50p for whip cream or ice cream alongside a crepe or waffle as Kaspas does not charge extra. Adding on, the eating area environment can also improve.

The three ice creams we ordered were packed with the hot desert, which melted the icecream. and the driver delivered to another address 1st. When we made just eat aware, I provided a picture but still was not sufficient. hot brownie was in the same paper bag with ice cream.

Both desserts were freezing cold he peddled a 20 minute route I assumed my dessert was coming by car !!!

He went the other way and waited for 10 mins

We usualy order from deliveroo but today whilst out shopping we decided to pop in and try eating inside. Everything was fine at first , but once sat down we started to notice lots of little flies that kept landing on us and the table, like fruit flies. There where everywhere and once our food came out it only got worse. It really put us off our meals and ordering feom now on :( Tables where also incredibly sticky and atmosphere was a little strange? Unlike any other creams I've been to.

I'm going to summarize the place in 6 points: 1. Service was quick 2. Staff were friendly enough 3. Food was mediocre 4. Portions were mediocre 5. Atmosphere was mediocre 6. Pricing was outrageous I've had Creams before, but this place doesn't live up to the name or quality. Wouldn't go there again.

Have been here before for desserts and was always quite good (always order to eat in NOT takeaway). But now they have decided to be cheap and you no longer get the ice cream you used to get with the waffles! So you pay the same for a dry dessert and if you want ice cream you pay extra. It’s a shame because some of the waffles were really good but now I won’t bother going again.

Me n my cousion n kids had great fun very good coustomer service

Disgusting place, everything it’s dirty and unwashed plates.

ABSOLUTELY DISGUSTING SERVICE FROM THE COURIER. the driver admitted to going past my house to collect another order from a local chicken shop and then proceeded to give me an EMPTY waffle box and no milkshake I am utterly disgusted.

Food was good once came. Had to complain a couple times before they started to actually make it but once it arrived it was nice. Music gave it a nice vibe and servers where kind enough.

Ordered at 9.30pm a waffle and ice cream, at 11.20 uber eats driver come and handed me a light bag , when I checked it was a small tub of ice cream, I asked were is the waffle his reponse was to phone the shop . I did no response, so I had to go there , fuming !! When I entered the shop the lady said oh your waffle is over there , and blamed the driver , but why wasn't it in the same bag ? , I told her I had been calling her. reply was our phones have never worked darling, well fix them or take the number off your website , and uber eats hardly ever refund if there's a error with order , so expect to have to deal with it yourselves

cookie dough freezing cold. meant to be hot or at least warm

On this occasion I am so disappointed as I order from creams all the time. I ordered a bubblelicious ice cream and I feel scammed having seeing that more than half my sundae is whipped ice cream and what looks like half scoops of the bubble gum. I don’t know whether the gelato was running out or whatever the issue was but I did not pay for 70% of whipped ice cream, I paid for a sundae.

Not sure if management has changed recently but there is definitely a noticeable shift. Most concerning is that the desserts are being handled without gloves and after other surfaces (including the till) have been touched/used. This is across multiple members of staff, not sure how their hygiene rating can be high. They’ve also started to include additional charge for soft scoop ice cream when it used to be included in the price per item.

It was delivered on a bike so they couldn’t take the motorway! Had to go the very long way and my hot pocket is stone cold and not edible!

Very good customer service and food was great

Delivery time kept getting pushed back was very late.

once again my order was stolen saying its delivered but no delivery and i have a ring doorberll!

We walked in an hour after opening and there were already dirty tables. The tables were cleaned half an hour after we came. Customer service wasn't welcoming and it looks like we are actually bothering them there.

order took an hour to get ready and deliver. by the time the milkshake arrived it was runny and not thick what I paid for. Very disappointed.

I am really not happy with the service received here. I put my order in at 12:11. I could see there were two orders in front in red and one behind mine. 12:22 I still had not received my order. I could see both the orders before mine had gone but strangely, the order behind mine had also been completed. How did that happen? My order was very very simple and would only take 30 seconds for each item. 1 cone with one scope 1 cone with one scope Small slushy How has it taken 11 mins as well as an order after mine being completed first? The staff when asked was awkward, confused and didn't even seem to know what my order was as they said they were making it???? Which from above there was nothing to make? The cleanliness was less than to be desired including the toilets. Won't be going back. I suggest you don't use these

The ice cream leaked everywhere in the box and the waffle was not presentable at all

Unfortunately we was given out of date custard that tasted sour and smelt off

Sorry but the milkshake was watery and the cook dough wasn’t worth the money nearly 15£ don’t bother !

I stopped ordering from Creams after they sent food late, cold and incorrect on my last 3 orders. 6mths later, I decided to give them another try and, guess what? My food arrived late, with cold, hard, burnt crepes and incorrect toppings which looked to contain nuts. If you are reading reviews before ordering, please DO NOT order from this restaurant. JustEat should remove them from they list too.

He seemed to deliver well out of the way first which meant food was cold and the ice cream half melted by the time it arrived

We had the most wonderful experience at creams today. My daughter had a large sundae and she absolutely loved it. Me and my sister shared a savoury bbq chicken waffle which was absolutely amazing, ao tasty! The owner Shill was so kind and accommodating and made the visit even better! We will definitely be back here.

Driver was very friendly and cheerful !!!

Used UBER EATS to have this delivered today was absolutely shocked with the quantity! The 2 waffles we ordered were small. That's the picture of the cookie dough will never order from them again!

MY FOOD SAID IT WAS DELIVERED BUT NEVER TURNED UP ABSOLUTE RUBBISH

I received the cookie dough but there was no ice cream along side it as it normally would???

So disappointed with the crepe, it was hard and dry, total waste of money, where was the sauce?

Good delivery driver, good customer service skills

He never turned up I didn’t get anything so I’ve had to request a refund and Iv had to reorder creams again which is costing me more on delivery because I’m having to order more then once . it’s a joke I should be compensated for this

Paid a lot of money for desserts. My Crepe which was £8.95 was burnt and crispy and covered in sauce, it all fell to pieces. Custard arrived with the apple crumble was cold not even heated up. If I wanted to sort my own custard with the apple crumble I would not have paid an additional £1 for a small tub of custard to then have to heat it up myself it defeats the point of a takeaway.

Crepe was cold. Waited over 50 minutes and then the driver sat in the car for 10 minutes before delivering to the house. Milkshakes didn’t taste like the chocolate ones ordered just vanilla.

Once again my soft serve ice cream was left out, I’m uncertain why three times in a row, somethings always missing from it.

Extremely disappointed in way the waffle was cooked, have had the waffles in store many times and they have always been delicious. This was extremely undercooked! Milkshake was lovely though

Extremely Disappointing Experience I recently ordered from this place, and the experience was nothing short of a disaster. The food arrived stone cold, as if it had been sitting around for ages. To make matters worse, it was burnt to a crisp, rendering it almost inedible. The consistency of the dish was far from what you’d expect, akin to a poorly made crepe. In my frustration, I tried calling the shop to address the issue, but my attempts were met with silence as there was no answer. The lack of responsiveness added to the overall frustration of the situation. This was, without a doubt, one of the worst dining experiences I’ve had. I would strongly advise against ordering from this place if you value your time and money.

The crepe was dry and crunchy, essentially overcooked. Didn’t come with either of the ice creams either.. understandably maybe there weren’t many staff on shift and creams is usually very busy with delivery orders but the order just wasn’t great..

No vanilla ice cream served with comes with my order!

My order was cold n missing my ice cream.

Ordered food by just eat waited an hour and half just for my order to get cancelled

Freezing cold in there and owner refused to close the doors. Stale desserts which tasted awful

The atmosphere this February half term 2024 despite the rain was very good. Me and my four kids were talking about the chicken waffles for 6mins straight afrer we left. The manager Sheil (excuse the spelling) was very hospitable. Thank you for a good experience today. 👍🏿

The delivery was good however the crepes was not very good at all as they tasted very eggy and quite dry as simply their was very little toppings. Also the toppings had gone everywhere in both boxes so most of that was all over the cardboard box it came in

Staff were friendly enough, but didn't provide menus or clean the tables. The entire cafe was filthy! Tables all dirty and plates and food left on tables. All behind the counter, work surfaces and floors were clearly dirty. Took my 3 year old to the toilet and it was so bad she refused to use it! Waffles ordered were under baked with very small amount of toppings. £51 for 4 of us and it really wasn't that tasty or worth the price.

First of all, before I ordered the time stated was way earlier than when it actually arrived! Secondly the delivery driver clearly didn’t carry the goods properly or CREAMS did not pack it properly as a milkshake leaked all over the items ! Everything went in to the bin as it was all way too sticky and nasty to clean the other items! This is the second time this has happened and first time around I didn’t even get a refund from just eat! Not happy at all!

Faisal, Gautham, they where lovely and made great food

Rashmi is very nice...really good service

Came very quick and so yummy !!