KFC Romford - Straight Road in Havering

Drive through available with sufficient parking space

Was a great one, I would do this countless of times

Wrong food sent. Refund not given.

Food always great & hot. Delivery always on time & courier is friendly. Would thoroughly recommend using this service for orders from KFC.

Too much salt on the chicken and chips. Please can KFC reduce the amount of salt added to their chicken pieces, burger etc

I received subway order and i ordered Kfc

I visit this Monday with my family I had a great experience , fresh food and nice customer service and the lobby is very clean ready to eat I love to visit this place again.

Delivery was fine. food and customer service by just eat was horrible. will definitely not be ordering from here

Food was delicious and staff were very helpful and polite

I visited kfc on monday. Restaurant was clean and had a welcoming atmosphere, which made dining comfortable. Staff were friendly and fast in service. Whether you’re in a rush or looking for a casual meal, KFC is a great choice. I’ll definitely be back for more!”

Food was cold and it was a hour late - I literally ordered popcorn chicken for my autistic son who won’t eat anything else atm and basically was a waste as he refused to eat it cold tasted like cardboard

Missing popcirn chicken and cold. Even the gravy was cold. Ive ate the fillets cold thats fine. But not cold chips nor gravy and no popcorn chicken.

Food cold, a ham sandwich would’ve been warmer

My food it’s no delivered at all

Sorry this is unacceptable. Nearly 2 hours and food is stone cold. We had to reheat it all. Totally unacceptable.

Cold and late will not order again

waited over an hour and when it finally arrived it was all soggy and cold

I did not receive my 20 hot wings

Still waiting for my full refund that I was told I would get

The kiosk is the only way to order I didn't like using the kiosk because it doesn't let me add on my student discount from the kiosk. Or from the app.

My order has been sent to a different address

A quick & professional delivery ,Thank you

Didn’t get my full order had to go out get bits so pointless ordering

The order did not include any of the items which we ordered and has messed up our Saturday night dinner plans.

Not even delivered and are not refunding

Food was cold, items were missing and burger was squashed

Meant to be drive thru everytime there's a problem get home something always missing when you ring to complain not interested

food cold we got are food after he was doing 3 drop offs before he come to drop this order off not good dogs liked it too

Why offer freebies if you never deliver them?!

Every time I come here they forget something from the order. Twice i’ve not had drinks with the meals. Given up now & just drive further to a more reliable KFC when I want one

Just Eat need to update my address on their system! The location on the map is wrong and the driver got lost.

Unable to eat burgers as were like rubber

waited over 2 hours app saying 'preparing order'. app then says delivered for an hour earlier. nothing arrived

pleased with delivery time but got my order wrong not impressed

My food was delivered freezing cold. The rider who delivered was on a pushbike and must have delivered many orders before mine which is why it took almost an hour to arrive. What a waste of £20. Absolutely ridiculous.

my order was not delivered so I think your driver is lying

food was ordered waited for delivery and food was short disgusting

Food was lukewarm and missing items.

bargain bucket chicken was awful

Once again, KFC not getting the order right. There is a cookie missing

Cold food and soggy fries is not what I ordered

Very nice delivery guy , he was awesome and very early , very rare you find something like this

Ordered two beans (one large and one regular) Only received the regular however was charged for the two. Also original chicken (6pieces) bucket ended up with four chicken wings, a breast and a back, not much of a selection would have loved to have had some drum sticks and thighs (a good mix not one sided).

incorrect order side wad corn got coulsaw and no dip 😒

Food is rank oil needs changing can taste the dirty oil on chicken and wings

gave me incorrect food and was freezing cold food buy the time it was here

I dont know why I bother Always something missing Food luke warm and 15 minutes late

Awful , perfect chicken or favourite is much better , KFC is just greasy and loaded with water

Driver was rude and on phone to someone not even a hello to the customer rude food is also cold

When my order arrived the cold drink was in same bag as hot food. Hence, warm drink, cold food! My side orders were not in the bag. I tried to call the restaurant straight away but no one answered. Def will never order from this shop again.

The state of the food ordered and then delivered by just eat had been declining for months so much so I had a credit on the last order as the food was disgusting, old and cold. I left it 8 month's before I've ordered again. THE ONLY THING THATS CHANGED IS IT'S GOT WORSE!!!!! oh and add in the rude delivery driver with no manners either. will not be using just eat again now and I'm deleting the app.

Courier waited at the restaurant for a while after I got a notification saying it was on its way, I assumed the map would update as he got nearer to me. When it did update, the courier was driving in the complete opposite direction (assuming he had accepted to deliver 2 orders which I didn’t know you could do on JustEat). As a result, when the food did finally get to me, it was stone cold and mushy, I have pictures as proof. This has happened to me before, don’t think I’ll use JustEat again…

order here ... but yet again parts of the order missing. how hard is it to get what you pay for??

Food & prices are good but they really need to have their staff pay more attention when packing. I’ve had missing items several times ordering from here. It’s upsetting that they miss items when I order family deals. It’s like flushing down my money.

Cold under cooked soggy fries, cold “sweaty” burger, I just threw it in the bin, will never order from this outlet ever again

why did I get 6 drumsticks with my 6 piece chicken bucket ? Do they not have anything else like thigh or even the mythical chicken breast? Apparently not and the just eat app doesn't let you pick exactly what chicken type you want . Very dissapointed as well as my entire family . I'd think kfc were joking if it wasn't so sad .

my order was on time but there was fries missing from one of my meals.

next time have the drink and food separately but was still good

Just dined at this KFC and was served by a wonderfully lady named Rebecca. As I approached the counter I was greeted cordially with a smile. Rebecca helped me to use their digital menu board; quickly served my order, throughout she spoke to me and told me what to expect. Really impressed with this amazing lady. As I left Rebecca wished me a good day. This is Customer Service at its finest. Come and visit this KFC you won't be disappointed

Terrible service. They have no idea what they are doing. Five of them just standing there doing nothing. I was supposed to go mc Donald’s but decided to come here but BIGGEST mistake. So so so bad.

didnt include large popcorn i feel ripped off

I didn't receive my 1.5lt drink

Missing items when we called the restaurant was told nothing they can do apply for refund! Absolutely rubbish now we will go hungry as half our order is missing

Food was correct and piping hot. Best kfc had in a while delivery driver was really polite too

Not my food, got a whole family meal, called the restaurant they didn't care!

The fillet burger was awful. Most of the chicken could not be eaten as it was so tough.

My order was missing 4 portions of fries.

Really bad was not happy plus I had food missing

Once again, order arrived with things missing. This time it was the drinks. There always seems to be something from here.

Won't take counter payments anymore, they expect you to use the booths and refuse to let you order amd pay at the tills, what a joke

There is always something missing from the order everytime ordered from there. Utterly disgraceful and very annoyed is an understatement.

Yo I was fried and they gave me there food after closing as I was in there banging guys banging food !

Absolutely tasteless. Not great

Quick delivery but one lot of fries missing, bad as only two meals ordered, luckily the whole family wasn’t here

restaurant staff are disgusting and called us liars! half the delivery wasnt even delivered

Cold horrible food bits missing but still charged they dont care about the service they give just tak ya money won’t order from the again

I never got my food, 24 quid down the drain

Happy with the delivery and food but this the third time i have items missing!

The chicken is yummy, it'd halal and one thing it's a little small

Ordered on drive-thru to get home with half of my order and some wrong items. The bloke was rude taking my order as well!! Unacceptable

The order did not arrive at all. Complaint made to restaurant.

food was warm not hot and order was missing bottle of pepsi max.

I ordered this food 45 minutes ago max if usually takes 25 minutes to come

correct order and great food - have ordered a few times from this branch now and it's always been good

Only got half of the order for family bucket ansokute shambles ringing the store no answer either

The food was cold. Driver also delivered elsewhere before us.

Very late time kept moving back map kept going blank and food cold

I paid for a Tropicana and an extra piece of chicken with my twister wrap box meal with a Tropicana and an extra piece of chicken but I didn’t receive the drink or the extra piece of chicken that I paid for. Can someone refund me for those please?

Why do they deliver more than just one by the time I got mine it was luke warm not good

we got the biggest sharing bucket and got only chicken drum sticks not a single breast in the bucket looked like yesterday's chicken order from here all the time but this time was disgusting

sorry to say the chips was very cold and soggy the chips was all over in the bag in with cold drink plus the wrap was gold too

All good quick delivery nice & hot & what I asked for, surprise!

food was absolutely freezing cold so it was disgusting

Always good food! Also a lovely, friendly team 😊

Item missing from order - Bottle of Tango Orange

food was on time , ver hot, was happy, good service will be ordering again

I'm very happy with my food and I'm happy with the speedy service from the driver. Highly recommend KFC Straight Road

Helpful staff and quick service

The food is really beautiful and the drink is nice

I ordered from KFC 5 not even 3 mins away from my house. I watched on the app my driver sitting somewhere for over 10 mins not even delivering as he was in a retail park then delivered somewhere else for another 10 mins then took ages driving to mine