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4.0

Based on 72 opinions finded in 1 websites

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Nº 132 in 225 in Epsom and Ewell

Nº 14 of 19 Other cuisines in Epsom and Ewell

CUSTOMERS TALK ABOUT DISHES WITH..cakecoffeechocolatecheese
Score
OpinionsNoteTripAdvisor724.0

comment_iconOpinions

Came here for drinks and dessert but I received so much more, brilliant ambience and super friendly staff. Was so impressed with my service would definitely recommend:)

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GoPlaces22985490416 . 2023-08-26

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first thing is the cakes and sandwiches are a nice change from the other coffee shops in the ashley centre / epsom as they are unique and contain things the other places don’t! they are pricey but every time taste delicious!! can get very busy so i would recommend ordering takeaway incase you can’t get a table.. no toilets inside which is a bit of a pain but can always go to the toilets inside the shopping centre so no big whoop! staff seem friendly and it’s always busy so seems like most people like it!! 🫶🏻

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🖤 . 2023-02-20

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Bacon roll is reheated. It’s not a roll, it’s sliced very hard bread, very dry. Bacon is not bacon, more some kind of ham. Horrible

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Lornaa . 2022-07-22

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The coffee is alright, but l wouldn't go again. It's all rather rushed and impersonal at the tills, and far too noisy. No toilets either, instead you are directed to the Ashley Centre wcs at the other end of the shopping centre, which is of no use while you are a customer in Muffin Break as you would lose your table by the time you get back.

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The_Fullers . 2022-04-06

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Go to muffin break roughly once a week, this week (Saturday), was a bad day for the staff. They were busy when we arrived but we got a table. We ordered and sat down. We watched orders coming out all the while our order was half done and one the try waiting for rest of the order. We eventually received cold stewed tea and cold teacakes, the only hot thing was our coffees which had only just been made. First time this has happened, hope this is not how things are going - downhill! If it happens again it will be the last time as we will not be returning.

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badgerkr . 2022-04-02

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After shopping in Ashely centre, we stopped for cappuccinos and hot chocolate which was good. The restaurant was fairly busy with one having to place orders at their counter. staff was pleasant and friendly.

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BARRYBE . 2022-02-14

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Very good and friendly staff highly recommended you never get disappointed with service and food I visit more than 100 times

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Epsom777 . 2022-01-13

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Have just been to the muffin break, I had the egg and bacon roll was terrible 😫 tasteless nothing like the picture shows. My daughter had the tuna melt which was also not nice had onion in side coffee too strong and bitter and now I have integestion.

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R3671TWrichardf . 2022-01-02

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Ordered take away from this place a simple cheese and onion toast which is £6 , but what I got nothing what they show on their ordering site not mentioning not worth £6 Went straight to the bin. Burnt..tastless.. bad

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86londongirl . 2021-09-12

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Was warmly greeted, great service as usual. Very respectful to elderly customers and those with dietary requirements. Quiet and pleasant to sit down in. Great variety of food that include vegan and gluten-free options. Ordered hot drinks and cakes, the cakes are to die for, absolutely perfect! The hot drinks are good, slightly large so maybe order a small. Love the murals on the walls and the friendly chatter of staff. Great location, quiet and peaceful despite being in a high traffic area. Generally lots of space but sometimes busy.

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sophiehC8149AV . 2021-07-28

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We visited in September whilst in the Ashley Centre and were very pleased with the good food and service. My wife had a hot cheese sandwich, I had a toasted ham and cheese ciabatta sandwich and both were very tasty, washed down with delicious capacinos.

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PardonerEC . 2020-10-08

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I was shopping at my local shopping centre earlier this week. Halfway through the outing our party decided to stop and have something to eat as we were peckish. So we stopped at Muffin Break where I had a tasty sausage roll and the others had cold drinks as well. I enjoyed eating my sausage roll. The food on offer is good too. If you are in the area, you must visit at least once to sample their banana cake. I recommend this popular and busy coffee shop. Service is good. The staff are professional on top of that. I certainly love eating here in addition.

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thara r . 2020-09-13

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Absolutely love Muffin Break! Lovely staff and the food is great, I especially like the toasted salami flatbread and the fresh smoothies, so many tasty flavours. Muffin Break was also open during a period recently when a lot of other cafes and coffee shops were closed which was great, I will continue to support this great place! :)

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E6614IBjessm . 2020-09-12

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Lovely staff who are very efficient. Great coffee. Great cake. Great atmosphere. The only thing I’d request is more frequent/thorough cleaning of tables especially on the floor underneath the tables.

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josephddggg . 2020-08-16

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i came here during Covid-19 and it was one of the things open and it was amazing service and they tookloads of measures and i really enjoyed it.

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havingunwithtom . 2020-08-10

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Whilst staying in Epsom we visited this place most mornings for a great tasting coffee on the recommendation of our neice. Super selection of tasty 'eats' to go with your drink whether you want sweet or savoury, there is something for you. People who run it are very nice and make sure there is a seat for you. Love the selection of hot drinks, very nice too. Highly recommend to stop in for a well-earned break while shopping. You won't be disappointed.

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TriciaJR . 2020-01-31

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Here now with my friend and she loves hot choc ... says it’s the BEST I had mint tea .. good too Will definitely revisit

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cathydodd1 . 2020-01-11

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Been a couple of times now and the coffee is really nice as is the food. Access is easy and the staff are helpful and efficient. It would benefit from a toilet though.

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nickrashtead . 2020-01-01

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I always go to this cafe when in Epsom, the food and cakes are delicious and the staff are very friendly and accommodating. It is pricey but worth it.

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lsmithxox . 2019-07-27

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Two words that go together, coffee and cake. I am afraid i like both way too much. Its pure bliss. You will like it here. This is a nice surprise and only wish I could have stayed longer.

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R8396BZgaryh . 2019-05-29

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Stopped here for a coffee & cake, delicious cake and very nice coffee. Staff helpful too, nice change from Costa.

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230aj . 2019-05-13

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Absolutely spot on everything almost 100 plus visits always find same smile same quality food and service highly recommend

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Epsom777 . 2019-01-23

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This is one of my favourite coffee shops in town. I particularly love eating the cake. Last time I visited I tried the coffee. Excellent service and scrumptious food. Good for a snack and a quick cup of coffee. I often come here to do some paperwork.

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thara r . 2018-11-24

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We love going here for coffee and a snack - friendly staff and quick service - everywhere is kept very clean

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annettepawson . 2018-11-12

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Go there every day as the staff are so friendly and the best coffee in Epsom. Food also delicious. Really make you feel like welcome. Also well run: good to see how well the staff get on with each other. Makes for efficient service and a relaxing experience. Please never change!

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Ann R . 2018-11-10

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I have visited this cafe a number of times now - always with fidgety whinging children in tow! and they have never failed to totally exceed my expectations. The staff are attentive, and engage with my children every time, the food is always fresh whatever time of day - we visited today at 5pm and everything was fresh, we did initially pop into Costa but very quickly left as the food looked old and not appealing at all. We were greeted as soon as we entered Muffin Break by smiling happy staff who couldn't do enough for us - they warmed the chocolate cake which i have to say is the best I've ever had (a real statement for a chocoholic thats sampled a lot of chocolate cake in my time!) I really think that Costa needs to pull their socks up - they are complacent and depend 100% on their name. I find Costa grotty, food everywhere on the seats and the staff miserable. Muffin Break is a total breath of fresh air. 5 star cafe

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Resort334377 . 2018-09-07

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returned as a/manager sent me vouchers for poor service/food from before-the manager treats these vouchers suspiciously even tho say head office sent them practically get an 'interigation' shall not return different, nice young staff today but this place is very expensive for small sizes plenty of better places with toilets/windows

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M J . 2018-07-22

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Exactly what it says on the tin! Service is fab, they will ask you to sit and bring your order over. I love their homemade cakes and stuff, complex carb values but each time I have asked, they have given me a number, accurate so far! I often make excuses to have a break here - waiting for prescription, or similar!

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Bob C . 2018-07-04

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Very clean café. The staff are friendly and helpful. Tasty food. Efficient service and a relaxed atmosphere. Would recommend. Will visit again

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lachta . 2018-05-14

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Had lovely rendezvous with friends here today. My first visit to this friendly coffee shop. Lots of nibbles, my friend had lemon cake which they enjoyed.

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Schell33 . 2018-02-19

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We ate here for the first time. We both had a chicken tikka panini, which was tasty. The tea and coffee was also nice. The staff were also friendly. Would eat here again.

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SLeeH . 2018-02-11

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Came back after enjoying our 1st visit coffees fine but cake tasted dry & for the price you expect fresh, good quality. The young man very polite, helpful but the older one got grumpy with us. Bill came to over £8 for 2 standard coffees & (dry horrid) cake!! we will not return. We saw in chiller a very small quiche (about 4-5 mouthfuls is over £4 !)

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M J . 2018-01-22

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I loved the chocolate cake. It was heavenly and delicious at the same time. We opted for a muffin and hot cups of tea too. The staff were professional and friendly. Worth a visit whenever you are in Epsom.

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thara r . 2017-12-18

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Trying to get seated here is difficult as always busy! we tried this place last week for first time & enjoyed our experience, The staff are friendly & helpful. Very good tea. Place clean & fresh looking. Food looked great but expensive i think they should review their prices as a lot of coffee places in Epsom

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M J . 2017-12-03

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As a baker I have to say I don’t trust eating any kind of cake or Dessert as I became really fussy .. but oh my god ! Your cheesecake is just delicious ! And it’s huge ! Just perfect !!

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irenesflu . 2017-11-15

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It's the fireworks weekend and I popped in the Muffin break as last time I visited it was a great experience. This time it was busy.and the staff were very attentive. I soon as I gazed on the lovely food on offer there was a smiling welcoming face from one of the staff with the great words "can help you". My small order was processed in a jiffy. The one thing I like about this place is they tell you to sit down on you favourite comfy seat and they bring you the order to your table. I must say its just nice to have your order brought to you rather than other coffee places like you do the balancing act with a tray laden with coffee and fend for yourself. The place was nice and clean there's enough places to sit and it great for the family stop and kids can enjoy thier meals. I do like this place it's how coffee shops should be efficient pleasant and happy staff. I will come again and again

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Dark B . 2017-11-05

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Pop in this small shop for a shopping break. The shop is very popular and hard to find a seat. Food is ok. Ordered tuna melt panini but didn't taste the cheese at all. Muffin is great though. Latte is too strong.

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Tynisnw . 2017-10-28

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When this place started, the service was lovely but staff have become complacent as yesterday's service was a joke! Ordered two wraps and teas. They were thrown into a tray haphazardly and we were told to quickly take it to our table and go! No smile and while I ordered peppermint I was given camomile. Very lazy attitude!

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UMuppidi . 2017-10-26

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Lovely little coffee shop, nice big coffee cups and great for a chat, my Nan loves it here. very cosy little place to sit and read, the staff are lovely and always smiling, willing to help and very nice. A place to sit in the heart of Epsom , all the shops and people are friendly both staff and other people sitting in there.

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Rebecca x . 2017-10-03

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Came in as it looked busy, went for the toasted sandwiches, I've had better. Then went for the muffins which were dry and the raspberry muffin had hardly any raspberry. Disappointed but the coffee was OK, just.

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Michael W . 2017-09-19

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The staff are always friendly and welcoming, with tables cleared within seconds of someone leaving. The muffins are tasty and toasted sandwiches equally nice - gluten free catered for in both cases. The tea is served in individual pots with little jugs for milk (I always have soya milk) my husband has ordinary milk. The atmosphere is very pleasant with music in the background at an acceptable volume. There is a loyalty card available but the prices are very good value anyway.

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JansManor . 2017-09-09

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Small spaces but cozy and great for a quick coffee and cake break. I died of pleasure with the lemon meringue pie :D It was way too lemony for me but I guess this is the proper way and all that meringue sugar awesomeness on the top kinda balanced it.

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Martina T . 2017-08-09

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Coffee (soya milk) and a toasted sandwich for £6.85. That's simply too expensive for what it is. You can get a complete cooked meal and a drink for less than that locally. Staff are excellent. Always a smile. Coffee is great All they need is a slightly more realistic pricing structure.

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Steve D . 2017-06-05

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Absolutely disgusted with how I was treated in there by the manager today. It was my first outing with my newborn and I bought a coffee (more expensive than other coffee shops) and started to feed my baby, who, being newborn took sometime to feed. I, without going into detail have been poorly since having my baby and started to feel quite unwell and as I couldn't leave my table to go to the counter thought I'd try to eat a small bite that I had in my bag in the hope that it would help; when the manager stormed over and demanded I leave as I was eating my own food. I tried to explain why and he just kept saying thank you thank you thank you to me which totally infuriated me. I will NEVER return to this cafe as felt extremely embarrassed and ostracised by your rude and unsympathetic manager.

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Zara S . 2017-05-17

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Such a lucky person to get a seat in here the coffee is really nice they have a smiley face in the bottom of the cups always bring your food and drinks to you pleasent staff the quiche and salmon tartlet so tasty .

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R L . 2017-04-27

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Popped in here for a break with my family during a shopping trip and as someone with a sweet tooth was excited by all the cakes and muffins on display. We chose a number of items on display to share (there were 4 of us) but all of the cakes seemed to be cold and therefore to have been chilled. This meant that they had a slightly 'stale' taste to them. Similarly we had a milkshake which was thin and unremarkable and while it was a very family friendly experience (there were a lot of parents and children) the overall result was unremarkable and I doubt we'll be visiting again.

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Chris H . 2017-04-10

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Every time you're greeted with a smile from staff and I say they've got the best coffee in Epsom. Cakes are delicious, you always find something nice to eat for a lunch and it's a good price too, knowing that everything is baked fresh daily.

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Ivet93 . 2017-02-24

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Love the coffee here, but if you are peckish, the food is not great. Not sure how anyone can mess up a toasted sandwich, but they have, twice. But for coffee lovers its a must.

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karenbruce6 . 2017-02-08

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There's nothing better than being greeted with a genuine smile! The staff here are so friendly and pro active. The service was excellent and the food and drinks were fabulous.Lifted the spirits and that's great on a rainy day! Keep it up

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Graeme J . 2017-02-01

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Usually go to the Redhiill Muffin Break but while in Epsom decided to hunt out their local café, not disappointed, lovely, excellent coffee and toasted fruit bread, just perfect. Thank you. *****

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maureenf66 . 2017-01-24

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Took a friend to The Muffin Break for a lunch time treat. The paninis are excellent! I also enjoyed the Gingerbread Mocha while my friend enjoyed the festive chocolate coffee and exclaimed "This is marvellous" I have been here before and the staff are always friendly and helpful.Their carrot cake is delicious!

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AnneintheSUN . 2017-01-10

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I love this little place.Really happy staff who can never do enough for you.The food is delicious... always!I often take home either s slice of savoury tart or a raspberry muffin.I've tried most food here and nothing disappoints.Everything delights, even the prices.Sometimes if busy, I share my table with strangers but I don't even mind that because this coffee house attracts nice folk!I recommend this place before finding a Cost, Starbucks or other alternative.

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liesylou . 2016-12-14

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Lovely little stop for coffee & muffin (well hot chocolate in my case). In middle of shopping centre so can be very busy/ noisey but not so distracting. Also serves sandwiches etc. Never had one but look nice. Staff very sweet

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Preston88 . 2016-10-18

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Lovely little muffin cafe. Can be very mush at lunch but good variety of cakes/sandwiches. Staff lovely

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Preston88 . 2016-09-15

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They have a wide choice of muffins and toasties they clear and clean the tables and make sure you are settled, it is an in and out cafe with an excellent standard which we visit each week.

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jaxandel . 2016-08-21

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Called into the Muffin Break in Epsom with my wife for a Coffee. My wife had tea which was good and I had a cappuccino which was delicious. We also tried the Apple Cake which was really good.

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TerenceSurrey . 2016-07-09

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It was early lunchtime on Saturday and we had got off the bus with two hungry children wanting lunch but as we walked along the high street we realised most suitable places would already be full up. Into the shopping centre we noticed Muffin Break had a few empty tables so we headed in there and immediately the staff took our orders at the counter. Children had the milkshake specials and tomato with basil soup and a toasted cheese and ham sandwich. Adults had cappuccino and flat white and tuna cheese melt and sausage roll. We ate it all but the children needed some help with the drinks but we were all satisfied for lunch. Going to the toilet meant going to the public conveniences in the shopping centre. The bill was quite steep for a snack lunch but we paid for quality and convenience.

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ChristopherHought . 2016-06-27

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A lovely coffee shop in The Ashley Centre with nice staff, cakes and coffee Well worth a visit Recommend the carrot cake and latte

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David C . 2016-06-12

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It was the first time I visited muffin break. I had a very nice smoothie and a muffin. The staff was very friendly.

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Fábio C . 2016-05-24

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Popped in for a quick coffee and piece of banana bread - homemade. The cafe is busy and lively and the staff are friendly with ready smiles.

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Philtrum1 . 2016-04-06

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Visited the Muffin Break on Sunday past, so glad it was open at 1000 hours as the rest of the shopping centre didn't open till 1030 hours so a nice half hour to kill with two kids that are always HUNGRY!!!! Usually shunning such places as Costa, Nero and so on mainly due to prices & questionable taxation habits!!!!! We were welcomed in by the barista and given SO much choice of what to eat - so took the kids ages to decide, once one had picked something, the other wanted it as well, and then the first one changed their mind yet again!!! Anyway, once a regular latte, a diet coke and two bambinos (baby cappuchinos for un-initiated) along with two cookies the size of a small frisbee, the barista offered to bring our tray over once all was ready. For £11 odd we didn't think that was too bad, compared to the big brand rivals (trying to keep their tax profits no doubt)!! The whole place was very clean and very inviting, with, as already mentioned, many, many choices to make! Once served the children set about demolishing the cookies, have you ever seen a double chocolate chip cookie dipped in a bambino? Warning - don't try this at home or out, the mess is unbelievable!! With both little (allegedly) stomachs full, we then ventured out into the shopping centre in order to complete the dreaded Sunday shopping - mind you, much better than a Saturday, I must admit.

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Andy H . 2016-03-14

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I just went for a cheeky treat with my partner on our lunch break, we usually go to Starbucks or Nero. This time we decided to go to this nice looking place in the Ashley Center.OH BOY! what a great surprise. I don't tend to leave reviews for Cafes, but I just got back to the office and HAD TO DO IT. from the moment we stepped in, we were greeted by the most excited staff we have ever seen (bear in mind we are in England and friendly, welcoming staff is not always found) They were super excited about every single product they offered and were really helpful. We actually just wanted coffee and ended up having a delicious out of this world Banana bread. Most importantly the have the perfect size for a Small Americano.Definitely coming back.

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Stefania2788 . 2016-03-09

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Went in for a quick coffee and bite to eat with my husband, the staff were pushing a mars bar type muffin, so we ordered this another muffin, a coffee and a hot chocolate. Firstly, the coffee, not sure why but it had no flavour and was really, just hot water and milk that resembled coffee, the hot chocolate was not very chocolaty, and the mars muffin was dire, my muffin was also very dry, and really not worth the money at all. First time we had been here, so did not complain, we just wont go there again and wont recommend this to anyone. I work in Epsom and there are far better places to get a decent coffee.

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BettyBlue63 . 2016-03-05

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Sometimes pop in for hot chocolate & muffin. Nice choice of food & staff very welcoming. Located in the Ashley Centre so can be busy but normally get seat no problem

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Preston88 . 2015-12-06

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I was in the area of Epsom this week and I wanted a quick beverage and most of the cafes were busy but so I visited the Muffin break and I must say the staff here are very very friendly as each customer was greeted, even some of the passer by folk just looking in were offered other things inside. The floor was very clean. Chairs and furniture was clean. They had a good selection of cakes sandwich and drinks. The staff looked happy in what they were doing and making sure the customer orders was taken to their table. This is a good idea as customers could avoid spilling their products as they walk to their seats. It would seem to me that these guys are very well trained in how a cafe should be run. The nicely wooden wall art makes this a very comfortable experience with just the right lighting. Pricing is reasonably and I would recommend coming here again if your in the area.

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Darkbyte . 2015-10-29

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Visited this establishment with my 4 year old Grandson. Ordered tea and muffin and needless to say half way through my grandson said he needed the toilet. Asked the assistant if there was a toilet and she said no. Had to take him on a 10 min round trip to the public toilets. Returned to liuke warm cup of tea. Imagine my surprise when the same assistant took a little boy of similar age to the toilet in muffin break. Should be the same rule for all. Either you have a toilet or you don't.

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AnneDelves . 2015-09-15

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I like this place, because it offers something no other coffee shop offer in this town. If I am being particular, the barista skills should improve to bring it to a 5 star (and I guess the coffee beans....), however it is still my number 1 choice for coffee in Epsom.I am not a big muffin fan, so cannot comment on the quality of their muffin, but if I had to guess, they are probably good!Very nice and attentive staff!Will definitely be back

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Itay Z . 2015-09-08

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I have been meaning to review this place since it opened. Friendly & charming staff. As for the coffee. Its like being in Italy. You just don't get that delicious aroma of coffee when you enter a cafe in the UK. Here you do. The coffee is absolutely spot on. How coffee should taste. I often have to drink coffee in London where I work at meetings etc. You can keep your rotten Starbucks & Costas. Always leave it there half finished but here in Muffin Break. I could drink 2 or 3! Definitely a must when in Epsom.

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Davina B . 2015-08-27

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I went here very soon after it first opened and quickly fell in love. The main thing that stood out to me was the quality of the customer service. One of the people working there now waves to me each time I walk past and is always so welcoming. Also the muffins, Panini's and the milkshakes and smoothies are so good.

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Lolliepop2015 . 2015-07-18

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I stumbled across this place as the que for Costa was quite ridiculous and all my friend and I were after was a coffee and a chat. This place was busy but not full and the selection of muffins, cookies and everything else just looked amazing. The staff are friendly and bring your drinks over to you (not like Costa where you take your own) and the muffins, well the muffins are quite possibly the yummiest things I've ever eaten!! I've been back there now about 3/4 times just for the muffins. The coffee is good too, and reasonably priced but it most certainly is the muffins that keep me going back all the time. Fantastic find!!

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Tasha P . 2015-04-18

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The staff serve you quickly and are very friendly and helpful. The muffins and cakes are excellent. They have a good loyalty card where every 6th coffee is free. The Epsom branch is a little small and cramped, so if you have a pram it is awkward at peak times. They have high chairs. You have to use the Ashley Centre toilets, a very short walk away.

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imogster . 2015-04-17

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My brother in law recommended this place and took me along for a lunchtime snack and I was very impressed. Everything is freshly baked on the premises and you can tell - the bread in the excellent brie and bacon toastie was supurb. Their muffins including exotic flavours such as Mars bar, but I stuck to apple and cinnamon which was on of the best and certainly the most appley muffin I have ever had. The latte coffee was also excellent. The only drawback is that it can get very crowded. With food this good I am not surprised.

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Trevor S . 2015-04-03

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Good coffee and muffins.Very friendly staff.quick services...I recommend to who is living around or visit Epsom

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erhan s . 2015-03-30

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Decent sandwiches and good muffins. Nice atmosphere and quick. The muffins feel a bit pricey and not a ton for kids.

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SergeantP . 2015-03-15

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