M&S Didcot Foodhall in South Oxfordshire

Absolutely appalling ! Waited 10 mins to be told by a member of the cafe team that she isn't serving (rudely) young man was left on his own entirely to deal with the ever growing cue. Ordered food , waited 20 minutes for the rude member of staff to come Out and deliver it to 3 wrong tables before realising it was ours and after 3 other people had handled the plates . Disgusting attitude of the female working there . Partner asked for some ketchup , got grunted at . Will not be eating here again , I am a regular shoppper in store and absolutely disgusted by todays visit to the cafe .

Been in a few times, it’s always been outstanding old fashioned customer service. All staff have been lovely, helpful and nothing seems to be too much trouble for them to do! Always service with a big smile 😃 Our go to cafe in didcot for coffee, soft drinks, or a bite to eat!

Visited recently one evening , didn't have much what I wanted on my shopping list. May have been a busy day , but with staff standing around in the isle maybe they had no0 stock to put out .Sometimes on visits over the weeks I have been here , not a lot of staff on the checkouts.Could do with something for atmosphere in there , some music or something its like a morgue.

I poped in to M&S in Didcot to collect my order. As I couldn't find customers service I went to M&S Cafe to ask for direction and I decided to have quick bite with my toddler. Gentleman politely explaint were I need to go, and he offered to bring my coffee and pannini to the table then is ready... at the time when he served coffee he asked for my post code and he has collect my parcell for me. Gentlemans name is Peter. Honestly, I am working in people industry, and I'd love to share my great experience and appriciate extra mile from that gentleman! Definetley now M&S Cafe have a regular customer. We need more people like Peter arround! Thank you!

Good range of food and great to have a food hall so close. Plenty of choice. Went in the cafe and the service was very friendly and welcoming.