Based on 4 opinions finded in 1 websites
Based on 4 opinions finded in 1 websites
Nº 219 in 234 in Bracknell Forest
Opinions
Came here for a drink with my mother as I often do. They do great pots of tea here and lovely cakes too. I would definitely recommend.
GrandTour62647034552 . 2024-10-11
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I was the only person in the queue but waited 5 minutes before being served. While preparing my drink, 3 members of staff were having a conversation rather than preparing my drink. Reminder - staff are there to serve the customer and not to natter amongst themselves.
Mr Rubie . 2023-03-07
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We visited again yesterday and having stood in a large queue for quite a while the single member of staff informed us there was very little food left. OK they have a limited supply so why not put out a sign to state no further food orders and drinks only? The one person trying to do all the orders was rushed off her feet and shouldn't have been working alone with such a large number of people waiting!!!
CrackerJ2013 . 2022-10-29
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Not the place to eat takes 10 plus minutes to get served a drink food not served to the table even with an electronic table finder. Reheated a second tine Staek pie OBE (our best ever) not what it should be. Visited 17/01/20 12noon to find more than half the tables empty not a good sign on a Friday lunch time. Will not be dinning here any time soon.
Mike G . 2020-01-20
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8 Opinions
I recently visited the Pizza Hut restaurant earlier this afternoon with my sister, and unfortunately, our experience was far from pleasant. As soon as we entered, we noticed that the restaurant was mostly empty, with only a few customers seated. We chose a table slightly away from the entrance, near the kitchen and counter area. However, just as we were about to sit down, a staff member approached us and rudely told us not to sit there. He claimed that another staff member had been waving at us to indicate the table was unavailable, but we hadn’t seen him. He then stated, “Now he is mad at you,” while another man gave us a rude look. The explanation given was that the table hadn’t been sanitized after the previous customer left, although the seat looked just as clean as the other empty seats, with nothing visibly dirty. We assured him that we didn’t mind, but he didn’t listen and continued speaking to us in a condescending manner, questioning whether it was our first time at the restaurant and if we had eaten there before. His tone and attitude were far from friendly or professional. Feeling unwelcome and insulted, we decided to leave. Neither of the staff members made any attempt to clarify the situation or address our concerns; instead, they simply watched us leave and then returned to the kitchen as soon as we stepped outside. This experience was deeply disappointing and left us feeling disrespected. We still can't understand why the staff behaved this way. I hope this feedback will be taken seriously, and that future customers are treated with the respect and dignity they deserve, regardless of their appearance or any other factors.
70 Opinions
Absolutely disgusting, ordered via Uber eats and it took 35 minutes from collection to delivery, food was stone cold, complained to Uber eats and they appreciated my patience? Will never use either of these companies again and would strongly advise you not to either.
245 Opinions
Ordered a ham and cheese panini with chunky chips. Chips were good. The panini though looked underdone. Checked the filling. A single piece of ham, so thinly sliced that you could see through it and a slice of cheese of similar proportions. Obviously the panini has to be underdone otherwise the meagre amount of cheese would totally melt and disappear! Altogether an unpleasant and disappointing experience never to be repeated.
91 Opinions
If could give zero stars, I would! Cancelled the order despite accepting it with no issues 20mins before. A call would have been appreciated than now a very late dinner and disappointed birthday treat! Very poor, won’t ever entertain coming here in the future.