Mr Luigi's in Harlow

Asked for a large chips with no salt. Got a regular chips if that with salt. Won't be going there again. £3.85 for nothing, you get double the amount in most places.

Fish was small an cold, chips were small We use to buy Large Cod and Chips , an always felt stuffed , this time as were the last few visits before , Fish is Small , Chips were small I'll not be bothering again We use to get great food an service when John ran the business, now I'll jump in my car to John's new shop an start buying Fish an Chips with him again

We used to get fish and chips from here every week and it was always good. Thought we would give it another go now new owners have taken over. Delivery came and part of our order was missing, which I understand human error happens now and again but when calling them they said did you want a refund? What should I tell my two kids there not eating tonight!? So asked for it to be delivered ASAP. Turned up 45min later. Nice takeaway Ruined! No offer of any compensation for the trouble. Won’t be ordering again from here.

First of all it has been taken over and is NOT Mr Luigis now, Went and placed an order for 2 chips 2 savs and 2 pickled onions but got 2 wallys instead of the onions so that was a waste of £1.80 as they went in the bin, Chips i would call fair not greasy but a little undercooked but the saveloy was tasteless and soft without any snap when you bite it, Why is it in Harlow nobody can do a decent sav now. Nice and clean and short wait and Rona restrictions seemed good btw was served by Leanne

Used luigis for many years but the breast of roast chicken was pink near the bone. Not great customer service. Manager picked through 1st attempt disappointing!

I believe this place has been taken over by chicken shop and the quality has gone down hill . Poor quality meats used . Won’t use again

Food was pretty average, greasy and Luke warm. Wouldn’t rush back. Felt staff pretty rude, miserable

Best fish and chips I have had and their fried chicken is delicious, you can see the food being cooked and know that everything is fresh

I have eaten from this fish and chip shop many times and it is one I can recommend. The staff are friendly, but not overly, which I like. As for the food I've tried, which is always a large cod and large chips, I always enjoy it. The chips are always a good size and not full of off cuts and hard bits. The fish is always a good size and tastes nice. I haven't tried anything else from this shop so I can only recommend the cod and chips.

Honestly the best chip shop here. Great food and the staff actually get to know you. I go there at least 3-4 times a month and they normally joke with me about knowing my order and stuff before I order. One bad note.... they removed the battered snickers:( but they had their reasons. Best chippy in Harlow by far. Go treat yourself

The most arogant manager I have ever seen .the way he treats customers and staff.atmosphere awful.no manners .the food mediocre. Won't be going there anymore!

what a waste of eating to be in such a place you cant have much choice. this place sells the worst i have ever seen

A friend claimed this was ‘the bests fish and chip shop locally so when I was bringing lunch over I thought this was best to see for myself. The shop is clean and modern and orders are taken efficiently and you’re given a numbered ticket for your order. The chips were fantastic and I was appreciative the portion was edible rather than too many leaving you stuffed. My sausage in batter was nice enough although I prefer a crispier batter and this was soft and the sausage wasn’t the nicest quality. My buttered roll was fresh and the perfect accompaniment. I will return.

Out of all the Fish and Chips we have tried in Harlow, and this is several, this is our favourite. The staff are friendly. The food is cooked fresh and tastes great. We have never had anything cooked badly here. They have online ordering where you pay for the food and collect it from them, and they use GoGetters if you want the food delivered. The charge you pay to have the food delivered goes to GoGetters and not Luigi’s.

Visiting Harlow for a family funeral, and knowing it was always my dads choice of chip shop we went in and What can I say but fabulous, fabulous friendly staff, and fabulous delicious food.

For a quick meal you cannot do better than fresh fish and chips from Mr Luigis. The que can be long because its simply the best in town.

Went with my wife as she was dying to try the vegan fish (banana blossom) and chips. We weren’t disappointed. It was tasty, well priced and a decent portion size. The staff were quick and friendly too. Will definitely go back.

Under new management. The best fish and chips I have had . Fresh and good quality . Staff very pleasant . Revised menu with lots more options . Highly recommended .

First visit to Luigis since it re-opened. Friday night and it was busy, but staff coped with orders they had. Fast service. Great to see New, polite staff. Food was hot, chips much better than before. And great to see that they have gluten free options available on a Tuesday night! Apparently you can order online to collect- I may try this out next time!

We have missed Mr Luigi’s while it has been shut for refurbishment. We tried other fast food restaurants and they weren’t as good. It has been worth the wait. Their prices have gone up a bit, though their food is just as good, if not better, and still the best fast food we’ve tried in Harlow. Two large pieces of skate, tasty fish in a good batter. The best 1/2 pounder cheese burger I have tried in Harlow. Great chips that weren’t too greasy. We tried their tartare sauce, as the staff said it was home made, and it tasted so much better than the stuff that comes in the little pouches. With the price increase we couldn’t complain about the quantity or the quality. They have moved their counter to the back of the shop and added tables and seating. Their new website isn’t running yet, and you cannot order from them on Just Eat yet. Mr Luigi, we are glad you have reopened.

The food from here is generally pretty good, but I think the attitude of the staff could be improved on. If you phone them directly to place an order, they can be a bit rude. If you visit the shop in person, the staff behind the counter are always shouting and swearing at each other. There's no reason for it, they do it just to show off. Some people would find it offensive, I'm just a bit embarrassed for them really.Ordering online seems to be very reliable, however, not only is there a minimum order of £12.50, but they also charge a whopping £4 for delivery.The general attitude of this business seems to be that of arrogance. I think they won some award a few years back and they got it their heads that their food is so good, that they are doing us a favour by letting us buy from them. The food is above average for the area, and is definitely worth buying, but it doesn't warrant the attitude.

Have been getting fish and chips practically every Friday for years, and generally very good. However - now I’ve found out they want to charge me £2.99 for delivery (and I live 2 mins away) I won’t be ordering as often. We stopped getting it at the counter in the shop as queues were horrendously long due to deliveries getting the priority.

In general the food here is good.What is not good is the service.All the staff here seem to have some sort of what I can only describe as a "Bad boy attitude" towards the cusomers.Plenty of "Ok geez""what you want mate".Not my kind of service.

Good food but no sausage in my sausage bacon and egg baguette

our food took over two hours to arrive. when we called the restaurant they claimed to know nothing about our order

The food was lovely. Superb fish cooked to perfection and delivered in 30 mins......Fantastic!

Food was nice- wont be ordering from here again due to the £4 delivery charge and 50p card charge. I wouldnt have bothered had I not spent so long sorting what everyone wanted. Also, the large chips portion was small and the gherkin was tiny.

Only issue is I didn't receive my bottle of Diet Coke, driver said he would contact restaurant to get a bottle but haven't received it.. great food let down by this.

We have been ordering from Mr Luigi's 2 or 3 times a month for years and the food is lovely. Their Southern Fried Chicken coating is delicious, and the fish/chips are always tasty.

Arrived earlier than said which is great in my eyes

everything was good until I went to the stow for the first time and saw FREE DELIVERY in there window .. they charge £4 plus 0.50 if u use a card to pay won’t shop there again

Food not great ! £4 delivery!!! that's our last order from Luigis!

Too much oil in the fish, & chips was to dry didn't even put vinegar or salt

Ordered our food for delivery at 7.15 but it never turned up. Used the app to track and it just said they were running late. Finally after it was an hour late I called the restaurant who hadn't had our order apparently so had to contact just eat to sort it out. Not a happy bunny

Always grear food and at a reasonable price.

Food was okay once reheated as came luke warm

Food was out for delivery within 20 mins of ordering however it took another 25 mins to get to my door. Saveloys were nice quality but cold. Potato surprise cold. Chips were fresh and I'll be burger 3 out of 5 * Shame because if it weren't for the delivery it would of been alright

Everything had a strange taste and it was left lingering in our mouths for hours after dinner.

We live 2min drive from restaurant, it took them 20mins from when text saying my order was on its way. The food was cold😡

everything was great food was delicious however they forgot the onion rings but it's only A £1.50 loss

Beautiful hot & fresh food! Always good quality and well worth the money.

Really nice food, really happy with service and quality of food

The delivery time on this was fantastic and most of the food was fantastic and they have a great section to chose from.

Great food and on time delivery as always!!

2 hour wait for delivery! Eating at 10 pm when ordered at 8! Not a happy house of hungry people😢Got sent an extra portion of chips as an apology, won't be ordering again😬

Foods fine but it would be helpful to not open your store on the app if your aren't open.

Very disappointed in the food. Fish was dry and overcooked, the batter tasted burnt. The burgers also tasted burnt. It's a shame as this used to be a very good take away, won't be using again.

Mr Luig's didn't receive my order from just eat. Just eat will never be used again in this house.

We asked for breast of southern fried chicken and that was not what was delivered

nice food but porstion of coleslaw was way too small for the money

Fast delivery excellent service

Great quality food and was delivered piping hot! Thank you so much and we will definately be ordering again!

No coleslaw with the main ribs meal so was really dry. Would have ordered a dip if there was going to be no coleslaw. Asked for ribs to be well done and they were not and were fatty. Wings were like they were from Iceland. Fried chicken was better than the rib meal and wings put together.

Great food, great service, happy customer

Only take away I ever get as the best one

Called the store to find out where it was, and a rude man hung up the phone to me whilst I was talking.

ordered for lunch and it was really nice

Reliability, value for money. I wouldn't say it was a gastronomic experience, but for a fast fill you up you cant go wrong.

Great food on time, will be using again

Very quick delivery and plenty of fish

Big mess up on order. Told it was it's way after hour and half and hour later still wasn't here. Finally got 2 and half after placing order

As usual good quality tasty food

Order incomplete and when I called the women was abrupt

customer service was disgusting, sent the wrong food and refused to refund or change it. will never order from them again

really quick service today, food was lovely and hot, well done best service to date

Can't fault them. Use them all the time.

Forgot something again and no apology

Super fast delivery and service

Amazing quality, plump onion rings, juicy big chicken pieces, proper fresh chips, great price and pleasant service. A real gem.

Great food, great customer service! I will definitely be ordering from Mr Luigi's in the future :)

Very fast delivery, food was good as usual, except onion rings;they where very over cooked and burnt.

First time ordering from here will definitely order from here again food was very hot very tasty and was earlier then said 5 stars

Very fast delivery and polite delivery man food was very tasty only down side batter on fish was greasy and soft but would definitely order again.

Did not get what I ordered they forgot ice cream and they said they would deliver but they didn't

SETS A HIGH STANDARD OF SERVICE

not up to their usual standard, chips were soggy and ribs were dry with minimal BBQ sauce.

Ordered at 6 and it arrived 20 minutes later. Incredible speed and was pleased with quality. Great start to evening.

Oh cielos patatas fritas mojadas y pasada de pescado y pasada. . Nos utilizamos el servicio de entrega y tener nunca había probado el Sr. Luigi antes decidimos darle una oportunidad, ya que había oído de la reputación. Desafortunadamente no estuvo a la altura de su propia reputación. No pedir de ellos. . .

Was excellent. We all thoroughly enjoyed it. Highly recommended.

Food was delicious- one of the best in town

Very tasty food and big portions

Food cold and got the wrong drinks

We always enjoy the food from here, good fish, good burgers, good chicken and good chips. We will certainly be ordering from here again.

Ha pedido a partir de Luigi's, ya que mover a Harlow hace 10 años. Sinceramente contar con 1 mano cómo a menudo me ha decepcionado con la calidad de la comida (que 1 dedos. . . ! ! ).

Chips were good, chicken not so much, not up to usual standard

Order wasn't quite right , got 2 pieces of boneless chicken instead of 6 pieces of chicken strips and a drumstick instead of a thigh.

Never have any complaints with Luigi's. Great in all departments.

Cada Viernes que entregar comida caliente a nuestro domicilio sin falta por muchos años.

Order said 30-40 minutes delivery time . Order came within 15 minutes . Food was hot and delicious . Will be ordering again

Orderd a chicken burger with no sauce and was covered in mayo and I'm allergic to egg so couldn't even scrape the sauce off when rung up to complain was told it's not there problem very unhappy

Everything was nice and good was nice and hot. Only complaint was curry sauce was too watery

Super quick delivery, would definitely recommend

Excellent service fast delivery

I asked for a plain cheese and bacon burger with onions. And was still given sauces on it.. So ordered a burger that wasn't eaten.. I will add though I have never had this problem before

Food delivered on time, was delicious and was very hot, will definitely order again x

food delivered warm and was of good quality, would use again.

Was on time but got the wrong food due to the driver mixing up the bags, however a quick call to the restaurant and they got us our correct food immediately, was still hot, and the quality of the food was 100% fantastic as always

Excellent service and super quick on the delivery.

Excellent food, delivered hot and on time.

Arrived hot & earlier than stated. As always great value & quality