Harlow Mill Beefeater in Harlow

A family lunch turned into an embarrassing experience. Freezing restaurant with warm air blower’s randomly placed on the floor around the tables, starters was OK, BUT it all went down hill from there. Mix grill, sausage half burnt half raw, steak completely inedible as tough as old boots, one solid fry egg one half cooked. Fish & chips, fish batter was still very wet on the underside and the fish was completely tasteless. Veg lasagna had no taste at all, very odd. While waiting for mains to arrive we observed the chef scratching his ear with no gloves on then handling food… After a very disappointed meal we waited what seemed an age just to pay the bill.. This restaurant has not changed since our last visit a few years ago, it’s terrible..

Confusing computerised gibberish! I booked a table about a week in advance, then got a call 2 days before the booking saying the restaurant was closed due to "mumble mumble", so booked a table elsewhere at the last minute. Then the day afterwards got a message saying "your booking is confirmed, see you tomorrow". So I called the Beefeater up to find out what the heck was going on and rather than speaking to a real person ended up speaking to a chatbot which fed me a word salad and then cheerily sent me on my way! I'm really, really confused now and I've got no way of checking what the heck's going on without speaking to an insane AI... Forget the big, evil robots from Terminator, the machines are going to wipe us out by talking rubbish at us until we starve to death trying to work out what's going on!

Fab food, really yummy veggie burger and desert was lovely! Service was great even though it was a busy dinner time. Our server Lu was great and brought us everything we needed really quickly! Will definitely be back :)

No turkey until after 1 Swede was very waterer Veg was Bearley warm Only good thing was the cauliflower But won't be going back

Had a lovely time! Food was amazing and service from Lu was brilliant, she really helped us out and made us feel comfortable, it was a pleasure to have her during our dining time

I'm very fussy about how my steak is cooked so don't usually order it. On this occasion I did, and it was perfect. Service was fantastic. Would definitely go back

Had to wait over 10 mins only to be told there was no tables. Might be a good idea to have someone at front of house to welcome people instead of waiting

Our go to when we go out (although we prefer the Ware one) - food is good, service is good and staff are friendly.

Great value for money. Kids eat free breakfast.

Food tasted like it had been microwaved, didn't taste freshly cooked, our server Laura k was friendly and efficient

I had a lovely experience at this restaurant. It was my 21st birthday and a lovely waitress Vicky made it very special and even gave me a gift at the end of my dinner :)

Had a free main meal voucher for my birthday Was served by Lu Excellent service by Lu very friendly and helpful Both my meal and my wife was very good

Sadly we waited a long time for the bill to arrive. It wasn't until my twin sister went outside and I had to go to the bathroom that they started to panic thinking that we had done a runner, that they brought over the bill.

Great food and service both main, dessert and breakfast

Lovely meal. Lady at front oh house is very good. Must’ve been there years as remember her from ages ago. Steak was very good better than I’ve had in Millers etc.

All ways very busy but not long to wait to be served, friendly staff.

Dance team took advantage of 40% voucher offer to have a pre dance feast, Seated & served in a reasonable time . Various food dishes served piping hot & tucked into a delicious chicken & ribs favourite all served by a bubbly effecient waitress Sue. Drinks mixed exactly how we like them in a warm & spacious atmosphere. Would advise to book as this is a popular establishment especially coming up to Xmas. Off to Wormley dance club to work off all that tasty food.

Lovely busy Saturday night Vicky our waitress was friendly helpful and welcoming ⭐️⭐️⭐️⭐️⭐️

Mix mini steak meal definitely a worth ago

We had a family meal for 10 people which obviously takes time to seat everyone especially those in wheelchairs and obviously takes a little longer to organise your starters main and dessert. Afterwards we retired to the bar and had several drinks which took our overall bill to over £400! Then about 10 days later I received a parking fine for £91 for being in their car park for more than 3 hours!! I even lost my appeal as the signs state maximum of 3 hours! Surely for customers of that quantity and with two wheelchairs and spending a lot of money there should be some leeway? SO BEWARE ALL CUSTOMERS DO NOT STAY LONGER THAN 3 HOURS.

Great service by waitress Lu and lovely food by chef Harry. Thanks.

Misleading place ,,,,,, can’t order lunch food at the bar but they have table numbers out side …… Rubbish

Food was hot, presented well and tasty. The 40% voucher made the price good.

Tonight my partner and I visited beefeater, Harlow mill, for the first time. Even though the staff were very polite and professional, it didn’t do much for the standard of the steaks we ordered. We both ordered ribeye, medium rare. Mine was more on the rare side than medium rare which I didn’t mind too much. However my partners was overcooked and dry. The waitress was very apologetic and understanding, however when the 2nd attempt came back it was cooked blue. By this time my partner could t stomach anything else. The chef needs to learn how to cook steak, as this is a very important dish on any menu. The staff were very friendly and understanding and took the price of my partners steak off of our bill. Unfortunately I will say that we won’t be returning

The food as always was amazing and very generous. Will definitely be going back.

Loved this place - nice location, nice pub - busy which gives a good atmosphere. Lovely food & staff. We’d all definitely go back! Parking was a little tight but just because it was busy 🤪

Friendly family restaurant with good food. We enjoy dinner and Billie looked after us really well. Thank you.

Meal was great until the bill came, had 25% meerkat meals deal off total bill with no restrictions listed on the app, however when questioned the manager seemed to disregard this, said it doesn't come off any kids products or their own multi purchase deals, and when pressed she said she puts the code in and it does what it does. Just be wary if going there with kids expecting to use the discount. Otherwise our server was lovely

Food was good service Amazing! A big Thank you to Vicky x

I can see chef is eating food wise plating your dish. Dont touch the table, or esle your will stick to it. Overall, not a very clean place, where you would want to dine in. Slow service, but is clearly due to poor serivcies from the kichen. Which pull the server down.

Good pub to get a pint, could be better on food though

Went here on Sunday 1 9 24 was looking forward to a roast dinner sat down at our table and asked waitress for a roast dinner menu was told they had sold out of all roast dinners this was at 3.30 pm potion control at its best wont be going again

I visited Beefeater at Harlow Mill after a meeting with a client. The staff at Beefeater were amazing. I was served by Katie, who kindly took my order and provided excellent customer service. This truly made my day, especially as it was extremely hot, and my visit to Beefeater helped me to relax. A big thank you to Katie and the Beefeater team for making my afternoon. Highly recommended to all to visit!

The food was good and the service excellent. However, the trip was overshadowed by a visit to the men’s toilet. Disgusting does not do it justice. I guarantee if you went in there before eating you would walk away and never return. The manager should hold his/her head in shame.

Went for breakfast yesterday and was amazing! Amazing quality and brilliant service! Would defiantly recommend and will certainly be coming back!

Really nice family birthday celebration meal Want to leave a special thank you to Billie for the brilliant attention and service.

Amazing food, great staff and attentive service

The food is ok (as at any Beefeater) but the service is very good. Our waitress Billie was fab!

Service terrible. Need more staff.

Came here with friends. We were served in minutes by lovely Lu. Lu was very attentive and recommended food for my daughter. She was patient as there were 3 children under 7!! Only problem was steaks were over cooked.

Had a great family meal at Harlow Mill Beefeater. Excellent menu choices for all tastes and look out for meal discounts on Beefeater website, we got 40% off ours!! Awesome service by Laura K, who looked after all our needs.

Good food served by very friendly staff. Busy saturday afternoon but didn't have to wait too long for our food. Enjoyed the cocktails 🍸

Had a lovely meal and cocktails..service was great... food was nice and cocktails were very nice. I would definitely return

We had a full breakfast. Excellent food, excellent service. Recommended

Friendly staff and food Was good

Had a table booked for a family event (grandmother's 80th birthday). Staff were super friendly and on the ball, food and drink waiting times were short, fantastic service.

Beware of parking. It does display big 3hours free for costumers but text you have to register with them. After a night with family (3cars) we were charged. When calling them to explain what happened they say it's nothing they can do. However I have the evidence (the bill and bank statement) where I can prove that yes, I have been a costumer.

Great service from Vicky,thank you. Food was very tasty and lovely & hot.

Food was average. I guess they haven't heard of food presentation, a bit of garnish would have been nice, but no, about 8 pieces of chopped beige calamari the size of a 10p on a blank plate, mostly batter, watery & not hot at all, with a spicy sauce on the side. Fish & chips was nice though. Wasn't impressed by one chef scratching his head, then touching his beard twice whilst cooking, the other eating whilst plating up. Hygiene please! Pricing is weird on the 2 courses for £18.99, it includes a drink from a limited list which is fair enough, but most dishes had an extra cost, so hubby picked the combo & it's an extra £5, mine was an extra 50p. If it's 2 dishes for 1 price it should be THAT PRICE, Hubby's meal was £23.99, mine was £19.49. I understand that extra sides would incur an additional cost, but a set price meal should be the one price. Wasn't an unpleasant evening, but I won't be rushing back there. The prices on the standard menu are a rip off for the quantity & quality. I didn't make a fuss whilst there as it was our anniversary. Waitresses were hard working & friendly.

On with the positives, the location is nice. Terrace by the river with lots of vegetation around. So relaxing. We had a meal outside, and there were many people smoking. I wasn't a fan of the smoke, especially being there with the kids. Staff careless, not particularly friendly. Slow service and incomplete order, the starter being brought to us close to the end of the meal. Poor food, underseasoned and on the cold side and just not tasty ( chicken goujons, fish and chips).

Had dinner tonight our waitress billie was very attentive polite and welcoming … food came out quick and was spot on with the steaks overall service was really quick considering we had a three course meal each All staff including chefs are very nice a very enjoyable evening so thank you

Great visit. Steak cooked to perfection and such a friendly team with great service

Was a really lovely meal out with family, the food was lovely and good value for money. Our waitress Vicky was amazing, so friendly, always had a smile on her face and looked genuinely happy to help. Was a lovely enjoyable meal, would recomend and will be going back.

Kids nachos served with salsa and sour cream but no we got 1 tomatoe an mint yogurt My main the rice was clearly microwave bag as could not separate Pancakes for desert u think u would get more then 1 as says PANKCAKES but no it was 1 cut 4 ways Voucher for free bottle of vine but no charged us for wine, free wine with main meal but no charged us for wine with meal. All in all was suppose to cone to 64 quid but got charged 85 NEVER EVER GOING AGAIN

Won’t be going again 3 kids nachos with salsa & sour. Salsa was a chopped tomato and the sour cream was mint yogurt. Had a free bottle of wine voucher that then then told us was only for £11 Don’t even get me started on the mains. Kids desserts states pancakes which was In fact a shop brought pancake cut in small quarters Bill should have been £65 we was charged £85 There was also a hoover sat right next to our table

Didn't get a chance to eat ,you need to book online for breakfast, even though the restaurant was empty

Lovely butternut spinach lasagne. Very HOT especially the dish. Good service.

Food and choice ok considering its price overall. However it is obvious from taste and appearance of ingredients and constituents of each dish, that everything is at the lower end of the quality experience - an example would be the prawn cocktail - prawns and pink sauce could be from a supermarket bag/bottle, and green salad was just cheap lettuce and cucumber. And dessert ice-cream was the cheapest type. Ok for coeliacs to dine in though, except for dessert course.

Sorry but we had a terrible breakfast with slow service due to lack of staff. The bacon was like rubber, eggs broken & black pudding soaked in oil! The pre continental was sparse & understocked! Sorry wouldn't recommend or be returning ☹️👎

Had a cheeky lunch, steak egg and chips with apple pie and ice cream for afters X very reasonable, lovely food and staff were very attentive without being in your face.

No filter Coffee just cheap sachets as machine broken. Was not told so paid £10.99 for breakfast and then went to get filtered Coffee but sign saying out of Order. Think I should of been told before I paid that amount for breakfast

The menu is disappointing, we won't hurry back

The staff were very friendly and helpful, food was hot and very tasty. The only downfall was the terrible smell of damp and sewers at certain tables near the entrance of the restaurant. Once you moved in side the restaurant, it was fine, but the smell made us gag in the first seats we sat in.

Went here with sisters & partners for mums birthday Lovely food & catch-up with family

had a lovely lunch at the Harlow Beefeater today. Wonderful service by Lu, who went over and above in helping me. Took ages to find where I could write a review, but managed it eventually

Just a lovely meal with my son his partner and my grandson

Usual Beefeater, great food at the right price, helpful front of house lady and our waitress was fantastic, I didn't get her name but she had four children (that should narrow it down) she really went above and beyond.

My wife and I had very enjoyable meals. Waitress Vicky was excellent and so helpful. It makes all the difference to your experience. And it was made even better as we had a voucher.

Great friendly staff Great service Great food great atmosphere Great selection of continental breakfast items Great price 10.99 unlimited breakfast sausage wasn't to mh liking but for the money Great breakfast cooked breakfast at Harlow Mill is freshly cooked to order unlike ware beefeater which a buffet type Breakfast which was cold I would choose Harlow mill over ware So you want an unlimited breakfast choose here Can't wait to return I highly recommend Harlow mill beefeater for an unlimited breakfast for 10.99

Laura always provides exceptional service, taking extra time to entertain my 4 year old when we dine in the restaurant. Great food and even better service.

Food always good here great service served by Laura K Great value usually there is a deal or a voucher, I’m also a member of the rewards club so get lots of offers

Steak was burnt, chips were microwaved and the atmosphere was dreary.

Minimal menu but the food was lovely. The big issue was the service and the place was dirty, the blinds have never been cleaned and had thick dust on them.

Quick stop on our way down south. We have been here and stayed at the Premier Inn before and we enjoyed our meals on the Beefeater then. Would recommend, the staff are lovely and attentive. Food was cooked as requested with all requests catered for.

Retricted menu if eating outside our chicken came with the added bonus of several hairs. The patio area where we sat was neglected and had not been swept for some time. If there had been a nearby alternative we would have gone there

I loved it really nice day had all ways at the beefeater that I’ve been to

Family reunion after many years. Very friendly helpful service. Food delicious. Very reasonable price in this day and age.

We booked the restaurant for Sunday roast only to be told upon arrival that they didn't have any more left, we did arrive at 3 pm so was annoying about that. I also asked the manager why I STILL never got my 50% off mains when I registered my loyalty card, she said she would email head office that night and copy me in. Guess what, I'm still waiting. Your company is a joke and even your manager said that you don't look after your customers. I feel that Beefeater as a whole has gone down the drain, a part of the meal had to be sent back as it was cold, I have also tried to contact customer services and even they don't either get back to you, their number doesn't work or they simply do not try to help resolve your concern. As for value for money, I appreciate that costs have gone up and i dont begrudge paying good money for good food, but your food is not worth the money that you charge. Think it's fair to say that I won't be going to a Beefeater ever again.

I pop in for a drink after work sometimes, the service can be slow as they only serve you on one side of the bar and they never have many staff on. However, they are friendly and both inside and out is decorated well and the pub is situated on a canal.

Nice food with great service. Good offer 40% off main meal . Beefeater has a cozy atmosphere. Very nice waitress.

Brilliant breakfast. For everyones taste including vegan. Plus value for money. Als have been in lunchtime also great. Had their Sunday roast. Brill. Piping hot veg cooked properly not half cooked I had lamb. Ate tender .I cleared my plate. Unusual for me .

Went in tonight to celebrate a colleagues birthday with work. Great time had by all.

Nice venue food nothing special

Food great, place is great recommend it

Went down for a steak which was nice but found out if you want what I call a steak meal you have to pay extra for onion rings

Food was amazing, Staff very friendly and helpful as always

Lovely pub, staff are super friendly and accommodating. The food is incredible. Would definitely recommend.

Watch out for the rats on the terrace!

Had breakfast Sausages cold Mushrooms half of them boiling hot other half freezing cold Hash browns hot Bacon cold Black pudding cold Premises old and tired and a bit dirty looking

Service was fine, but the rest was very poor. Sticky table and very basic (also sticky) menu, with no choice unless it's cheap meat and chips. Over priced (about £16 for burger and chips and a blob of discussing Coleslaw) There is a nice veranda out the back where you can enjoy a beer on a warmer evening, but my advice would be, go grab a MC Donalds from down the road.

lovely pub/ restrant,great and friendly staff,food was really nice and hot when came.good value for money,will be returning.🙂

Service was fast and friendly. Food was delicious. Evening menu is very reasonably priced with a good choice of starters and mains

The plate almost empty, the table next to us ordered the same food and it was double size ....didn't feel nice and comfortable with my family there.

I had come here for a family meal and had some food, it took a while for the food to come and when it did it only tasted okay and a bit dry. The atmosphere was really nice and cozy with nice area outside with a stream of water with outside area, there was some tables and if it was nicer wether I would definitely sit out there, there's also a large grasp area with some tables to eat out there

Disappointed no JP or boiled potatoes . This will stop a lot of people coming I think ..certainly slimming world people . . Such a shame as your fillets steak JP AND SALAD was a great choice . . I had lasagne which was runny not very nice with roast veg which was OK

Was served by Jo and Vicky. Was amazing service, highly recommend Lovley ladies. Food was hot and very tasty.

Lovely experience,good food good value for money

Had breakfast, 'all you can eat' , plus buffet for toast, fresh fruit, cereals etc. All very nicely cooked, cost £10.99 per person. Will definately be back.

Ordered fish and chips which came with mushy peas and tartar sauce. The batter was not that crispy and in parts a bit soggy. A little disappointing. Service was fine but lacking atmosphere. Maybe try a steak next time as they have more choices. Mains are £15-£20.

We had an evening meal which was very nice. Plenty of choice. Service was good.