Harlow Mill Beefeater in Harlow

If you’re looking for good food and good service, look somewhere else, they seem to have misplaced both. Young lady behind the bar completely disinterested, other bar lady just irritated, drinks put straight into a puddle of some drink not mopped up, had to request a tray which, when provided was too small for the drinks purchased. Nachos made with pizza sauce, not salsa and topped with fresh coriander 🤢, chicken undercooked, sweetcorn in a green salad and when served, the ramekin of sauce was IN the salad. Coleslaw was watery and tasted horrible. Coffee was awful. Very understaffed for a Saturday afternoon with good weather. Absolutely ridiculous excuse for a disabled toilet.

We had the lunch time meal amazing value. Food was outstanding. The staff very friendly and helpful. We will be back.

Always good service and lovely food

Great steak... I would definitely go back for that. Seevice was good. The atmosphere was ok, but it's very run of your mill diner type restaurant feel (exactly what I expected, so I wasn't disappointed)

Had a Family meal at this restaurant on the 24th in the early evening there was six of us on a round table. The service was very poor considering the restaurant wasn’t full drinks were just planted on the table which we had to pass around ourselves to each other when taking the orders the waitress was very direct and abrupt. The food in general was very poor. I ordered one of the new crispy chicken burgers and the burger wasn’t crispy at all. It was very soggy in the middle and tasteless. The potions are very small for the price you pay especially the side dishes such as chips and peas been going to this restaurant on and off for quite some years now and I can honestly say the standards have dropped considerably and I would think twice about going back On our experience

Wonder evening with my partner & friend. Fantastic waitress, professional, charming & engaging. Steaks cooked to perfection 👌 for all three of us.

We had a lovely meal here today. The food was amazing and a special thank you for our server Lu. She did an amazing job, made us feel very welcome and was very accommodating! Will definitely return

Had a lunch time meal on the 13th food was delicious served by a lovely attentive waitress will definitely return another day

Best part of our visit was the lovely staff. Welcoming and attentive... thank you ladies. Food was terrible... i had 3 starters and basically left most of all 3 plates... it was luke warm and over cooked. My daughters childrens meal was luke warm and mash too overheated it was hard and burnt on the bottom. My husband meal was ok which was the chicken and ribs. Lovely venue though beautiful old building. We won't be returning.

My Alfie said he rates his double stack burger a 30 out of 10 😜 My mixed grill was delicious... I would however say the garlic prawns need to be bigger... please :) 🙏 table staff were great. See you next time.

Dinner is good. Breakfast isnt good.

Birthday dinner and what a great time. Food was lovely. Reasonable priced and we had a voucher so even cheaper. Vicky waited on us and was brilliant. Very friendly and attentive.

What can I say lovely meal staff efficient and then there’s Tracy manager goes above and beyond so welcoming always there to listen very attentive lovely lady credit to Harlow beefeater

Great food at a reasonable price served fresh with friendly staff and plenty of cosy seating.

Thank you so much for my great food, couldn’t fault anything, man manager was lovely and so was our waitress Katy, will return!

Very lovely food and friendly staff. Perfect.

Gòod food friendly service x x

Used this as part of a business stopover, evening meal food served was delicious, well cooked and although a busy service served in good time. Also had breakfast the next morning, again a really well cooked breakfast, best I’ve been served at a premier inn restaraunt. Staff were very polite and professional, clean environment quite impressed.

Came here for a belated valentines dinner with the mrs and it was amazing, Katie was ever so lovely and nothing was too troubled. Made us feel so welcome even when it was so busy, woman at the front desk was lovely too. Food was great will defo be back!

Great food, great service, and the waitress Lu was really helpful, very polite and made our experience perfect

The service delivered by Vicky was nothing short of amazing. She was great last time too. The only thing taking the star away on service is the entrance. We arrived and was stood waiting for 10 mins to even be greeted. We were 3 minutes early for our reservation when we were greeted. We was told we were a little early and asked to take a seat in the bar for around 2-3 mins. We were not seated for another 15 mins. Kind of pointless having a reservation really. But Vicky thank you again for the amazing service!

Enjoyed a nice breakfast. Parking is free if you registered as a customer. Table was clean. Cold selection was self-service as were drinks. Cooked breakfast was ordered as what you liked. The decor is a little tired and background music would have been nice. The food ordered was nicely cooked, hot and tasty 😋 Staff were welcoming, polite and helpful. Ideal place to visit and catch up and enjoy a good meal.

We visit this place quite a lot. Friendly staff and the steak is great.

Lunch menu very good value. Very quiet. Nice staff Food quite nice

Very friendly staff at Harlow Mill in particular Gemma and Laura

I ate here a few weeks ago. I was greeted by the management Tracy and Laura who were amazing. Both of them were very friendly and attentive throughout my visit. I was seated and waited on by Lois who was also amazing. She was always polite and smiling, frequently checking if everything was okay and if I needed anything. The food was perfect as is always the case here. The chefs do a great job every single time. You never have to wait too long and the food is always hot and delicious even after new menu changes. I’ve never had a bad experience eating here and will always come back!

We were a party of 5 and all had the daytime menu which was excellent value for money. The service was outstanding, and all staff very welcoming. All our needs were catered for. We were served by Lu, and she was incredibly efficient, cheerful and polite and offered to take a photo of our group. She was very attentive and made our visit very comfortable, so thank you to her very much.

Beefeater has an evening set menu, but this one doesn't like to advertise it. When I asked about it, they said no, we don't do one, then they said yes but only in the restaurant part and not in the bar area. But you can order the same food, just not on the set menu. It's like we have one but don't want anyone to know.. I am very disappointed and would not recommend it. Why have it on your website if you don't want to serve it?

Really lovely meal. Staff were fantastic.

Great staff, bland food. I ordered the festive burger and although it was packed and stacked with food, it was all very tasteless. Oddly only one strange of onion in the burger. My wife ordered the veggie burger, she said it was to moist and again completely tasteless. And again a single strand of onion! Is there an onion shortage that we didn’t know about? Overall nice location close to some nice walks, but we won’t be returning.

Always fab food !! Wonderful welcoming staff !! Manager fantastic and always takes time for a chat even when extremely busy!! Highly recommend !!!!

save your money,we saw 3 course meal for £30 on offer on Facebook and booked for boxing day night,a handful of people were in the there,we both or ordered prawn cocktails,which we ate because we were hungry,absolutely tasteless out of a frozen packet jobbies. for the main course we chose steak, hubby went for an upgrade and I chose sirloin.again tasteless save for the black smoke powder they put on.hubbies came up in two hideous lumps, mine looked ok, but we couldn't eat it.no tomatoes that come as standard,and my meal was upgraded which i didn't have but had paid for. we did complain to an embarrassed waitress, who gave us two free drinks. you got to do better beefeater.

Tracy the manager is amazing, she is warm, friendly & helpful even remembering us from a previous visit. We had dinner which was great and then came back the following morning for breakfast, Tracy was there to greet us again and made the whole experience so memorable. People like Tracy are very rare so if any of her bosses read this - please give her a well deserved pay rise and whatever you do, don’t let her go!! In fact most of the staff are wonderful here, they bring me back more than the food (which is actually good & great value) Thank you 🤩

The service was excellent; however, the food was far below average. The ribeye steak was overcooked, and both the chicken breast and chicken wings were inedible. The onion rings were crispy but overly oily and also inedible. I appreciate the waitress who offered to have the chef prepare another meal. However, I declined, as I observed the "chef" reheating food and plating it. I knew that whatever they reheated would likely not be any better.

Had a enjoyable time here friendly staff good service and good food

I came in with my family and was greeted by the manager trev who was really nice, we had to wait for our table to be ready but, we wasn't waiting long at all. We were served by Arlena who was really friendly and made sure we were looked after for the whole duration of our visit. See you in the new year!

Waiting 15 minutes to even be seen by a member of the team. Ordered our food, and when it showed up, it was bland and flavourless. The ribs had no meat on it, and the chicken had freezer burns, chips where cold. The Sunday roast looked like a microwave meal. Deserts where the only good thing Beer was flat and coke tasted like soda water Overall a horrible experience

Had a hair in my starts the steak was over cooked and onion rings were floating in oil.

Normally really like coming here for breakfast but dont think were be back again.sausages are cheap and mushy.bacon just tastes like cooking oil and the croissants were very dry.for the price id expect alot better but seems to be going down hill with the quality of food....

Took a friend for breakfast. Greeted with a terse “Name?” Rather than a “good morning” or “hello” No white bread for toast and no cups available at self service drink area - milk also had to be replenished in the coffee machine - wouldn’t have been an issue without the huffing and puffing that accompanied the action. Restaurant felt cold despite portable heaters everywhere and while food was average, both orders were incorrect - by then we couldn’t face asking the surly staff to correct the orders. All the self service areas were low on supplies although we arrived half a hour before the end of service. Been here many times and had great food and friendly service but after today, I don’t think I’ll return.

Came here for my brother's 50th birthday. It was lovely. The food was fantastic! Service was excellent! The atmosphere was great! The issue I had was as a disabled person I needed the disabled toilet, but you had to walk through the restaurant, all the way through the bar to get to it! I can't walk far and it hurt me a lot. I couldn't even find it when I got down there so used the ladies because I just needed to sit. They weren't very nice and I struggled. Next time I will just go to the ladies at the top, in the restaurant. Other than that it was a great experience!

Took the family for breakfast after staying in the Premier Inn. Looked like they were short staffed, as it took 15 minutes to take our order, a further 45 for it to arrive and 20 minutes to get the bill... The sausages were beyond cheap and the eggs were somehow overcooked AND snotty?! We stay at a lot of Premier Inns as a family and this has to be the worst breakfast of any of them.

Food good but you have to pay extra for chips with your steak

1st time visiting, had a excellent meal, first ever restaurant to ask if any of us had any allergies (very professional & caring) service was amazing food was served hot, amazing friendly polite staff, great chef

Took our family there for lunch.Food very poor. Mine was cold! Asparagus must have been frozen and stuck in the microwave. You couldn’t cut it. Had a soup starter served in a small bowl that was just a quarter full and no bread. Husband had pate with two fingers of bread , not even half a slice. We were also very cold. Been before and it’s been ok but definitely wouldn’t go again. Very disappointing…

We go here once or twice a week - Beefeater food is freshly cooked and very well oriced

Bust place Good food although most is fried Fried fish chips etc

Delicious food and wonderful service 😋

Waited absolutely ages for a drink to be brought over real slow service

Very good breakfast. Service could have been a little faster but ok

Oh my beware! Was so looking forward to my first festive menu. Please how very disappointing this is, Firstly turkey was like a bought in supermarket packet ,then heated which made is rubbery. Sprouts hard , oh and they give no stuffing. Over years beefeater festive menu is normally fairly good. Please think carefully about booking for great meal. Beefeater what has happened to your festive spirit! Has Christmas scrooge arrived early!!! Humbug!!!

Tracie and her staff once again gave us a welcoming and enjoyable evening......Occasionally it would be better as a review to pinpoint any faults in the food quality or service, just not possible 10/10.

A family lunch turned into an embarrassing experience. Freezing restaurant with warm air blower’s randomly placed on the floor around the tables, starters was OK, BUT it all went down hill from there. Mix grill, sausage half burnt half raw, steak completely inedible as tough as old boots, one solid fry egg one half cooked. Fish & chips, fish batter was still very wet on the underside and the fish was completely tasteless. Veg lasagna had no taste at all, very odd. While waiting for mains to arrive we observed the chef scratching his ear with no gloves on then handling food… After a very disappointed meal we waited what seemed an age just to pay the bill.. This restaurant has not changed since our last visit a few years ago, it’s terrible..

Nice food and great atmosphere.

Had a lovely meal last night, Vicki our waitress was probably one of the best we have had, so pleasant and attentive

Food and service was Okay. The place it self is in need of a little TLC.

Confusing computerised gibberish! I booked a table about a week in advance, then got a call 2 days before the booking saying the restaurant was closed due to "mumble mumble", so booked a table elsewhere at the last minute. Then the day afterwards got a message saying "your booking is confirmed, see you tomorrow". So I called the Beefeater up to find out what the heck was going on and rather than speaking to a real person ended up speaking to a chatbot which fed me a word salad and then cheerily sent me on my way! I'm really, really confused now and I've got no way of checking what the heck's going on without speaking to an insane AI... Forget the big, evil robots from Terminator, the machines are going to wipe us out by talking rubbish at us until we starve to death trying to work out what's going on!

Had a lovely time! Food was amazing and service from Lu was brilliant, she really helped us out and made us feel comfortable, it was a pleasure to have her during our dining time

Fab food, really yummy veggie burger and desert was lovely! Service was great even though it was a busy dinner time. Our server Lu was great and brought us everything we needed really quickly! Will definitely be back :)

No turkey until after 1 Swede was very waterer Veg was Bearley warm Only good thing was the cauliflower But won't be going back

I'm very fussy about how my steak is cooked so don't usually order it. On this occasion I did, and it was perfect. Service was fantastic. Would definitely go back

Had to wait over 10 mins only to be told there was no tables. Might be a good idea to have someone at front of house to welcome people instead of waiting

Our go to when we go out (although we prefer the Ware one) - food is good, service is good and staff are friendly.

Food tasted like it had been microwaved, didn't taste freshly cooked, our server Laura k was friendly and efficient

Great value for money. Kids eat free breakfast.

I had a lovely experience at this restaurant. It was my 21st birthday and a lovely waitress Vicky made it very special and even gave me a gift at the end of my dinner :)

Had a free main meal voucher for my birthday Was served by Lu Excellent service by Lu very friendly and helpful Both my meal and my wife was very good

Sadly we waited a long time for the bill to arrive. It wasn't until my twin sister went outside and I had to go to the bathroom that they started to panic thinking that we had done a runner, that they brought over the bill.

Great food and service both main, dessert and breakfast

All ways very busy but not long to wait to be served, friendly staff.

Lovely meal. Lady at front oh house is very good. Must’ve been there years as remember her from ages ago. Steak was very good better than I’ve had in Millers etc.

Lovely busy Saturday night Vicky our waitress was friendly helpful and welcoming ⭐️⭐️⭐️⭐️⭐️

Dance team took advantage of 40% voucher offer to have a pre dance feast, Seated & served in a reasonable time . Various food dishes served piping hot & tucked into a delicious chicken & ribs favourite all served by a bubbly effecient waitress Sue. Drinks mixed exactly how we like them in a warm & spacious atmosphere. Would advise to book as this is a popular establishment especially coming up to Xmas. Off to Wormley dance club to work off all that tasty food.

Mix mini steak meal definitely a worth ago

We had a family meal for 10 people which obviously takes time to seat everyone especially those in wheelchairs and obviously takes a little longer to organise your starters main and dessert. Afterwards we retired to the bar and had several drinks which took our overall bill to over £400! Then about 10 days later I received a parking fine for £91 for being in their car park for more than 3 hours!! I even lost my appeal as the signs state maximum of 3 hours! Surely for customers of that quantity and with two wheelchairs and spending a lot of money there should be some leeway? SO BEWARE ALL CUSTOMERS DO NOT STAY LONGER THAN 3 HOURS.

Great service by waitress Lu and lovely food by chef Harry. Thanks.

Misleading place ,,,,,, can’t order lunch food at the bar but they have table numbers out side …… Rubbish

Food was hot, presented well and tasty. The 40% voucher made the price good.

Loved this place - nice location, nice pub - busy which gives a good atmosphere. Lovely food & staff. We’d all definitely go back! Parking was a little tight but just because it was busy 🤪

Tonight my partner and I visited beefeater, Harlow mill, for the first time. Even though the staff were very polite and professional, it didn’t do much for the standard of the steaks we ordered. We both ordered ribeye, medium rare. Mine was more on the rare side than medium rare which I didn’t mind too much. However my partners was overcooked and dry. The waitress was very apologetic and understanding, however when the 2nd attempt came back it was cooked blue. By this time my partner could t stomach anything else. The chef needs to learn how to cook steak, as this is a very important dish on any menu. The staff were very friendly and understanding and took the price of my partners steak off of our bill. Unfortunately I will say that we won’t be returning

The food as always was amazing and very generous. Will definitely be going back.

Friendly family restaurant with good food. We enjoy dinner and Billie looked after us really well. Thank you.

Meal was great until the bill came, had 25% meerkat meals deal off total bill with no restrictions listed on the app, however when questioned the manager seemed to disregard this, said it doesn't come off any kids products or their own multi purchase deals, and when pressed she said she puts the code in and it does what it does. Just be wary if going there with kids expecting to use the discount. Otherwise our server was lovely

Food was good service Amazing! A big Thank you to Vicky x

Good pub to get a pint, could be better on food though

I can see chef is eating food wise plating your dish. Dont touch the table, or esle your will stick to it. Overall, not a very clean place, where you would want to dine in. Slow service, but is clearly due to poor serivcies from the kichen. Which pull the server down.

Went here on Sunday 1 9 24 was looking forward to a roast dinner sat down at our table and asked waitress for a roast dinner menu was told they had sold out of all roast dinners this was at 3.30 pm potion control at its best wont be going again

I visited Beefeater at Harlow Mill after a meeting with a client. The staff at Beefeater were amazing. I was served by Katie, who kindly took my order and provided excellent customer service. This truly made my day, especially as it was extremely hot, and my visit to Beefeater helped me to relax. A big thank you to Katie and the Beefeater team for making my afternoon. Highly recommended to all to visit!

The food was good and the service excellent. However, the trip was overshadowed by a visit to the men’s toilet. Disgusting does not do it justice. I guarantee if you went in there before eating you would walk away and never return. The manager should hold his/her head in shame.

Went for breakfast yesterday and was amazing! Amazing quality and brilliant service! Would defiantly recommend and will certainly be coming back!

Really nice family birthday celebration meal Want to leave a special thank you to Billie for the brilliant attention and service.

Amazing food, great staff and attentive service

The food is ok (as at any Beefeater) but the service is very good. Our waitress Billie was fab!

Service terrible. Need more staff.

Came here with friends. We were served in minutes by lovely Lu. Lu was very attentive and recommended food for my daughter. She was patient as there were 3 children under 7!! Only problem was steaks were over cooked.

Had a great family meal at Harlow Mill Beefeater. Excellent menu choices for all tastes and look out for meal discounts on Beefeater website, we got 40% off ours!! Awesome service by Laura K, who looked after all our needs.

Good food served by very friendly staff. Busy saturday afternoon but didn't have to wait too long for our food. Enjoyed the cocktails 🍸

Had a lovely meal and cocktails..service was great... food was nice and cocktails were very nice. I would definitely return

We had a full breakfast. Excellent food, excellent service. Recommended

Friendly staff and food Was good