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4.3

Based on 3.041 opinions finded in 2 websites

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Nº 45 in 227 in Harlow

Nº 8 of 19 British in Harlow

CUSTOMERS TALK ABOUT DISHES WITH..potatoesmeatcoffeepayporkoldcookedfishsteakladyroastchickencheesepiemushroomsmustbeautiful

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Lovely meal, great service from Emma! Bacon and cheese burger was delicious… topped off with Cherry Bakewell… and custard!

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Carlene T . 2024-11-12

MORE AT TripAdvisor

Great food. Emma was fantastic, really fast service which was so helpful when eating you've got a young baby. Thanks Emma

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David G . 2024-11-12

MORE AT TripAdvisor

This is a really nice pub with great food options, I'm vegan and didn't expect so many options! We were served by Darcy who was sooo friendly and lovely! We had a baby with us so asked for various bits and bobs, and Darcy went above and beyond to accommodate us. Unfortunately we left in a rush and didn't realise the bill didn't include a tip! We're very sorry Darcy because you deserved a big one! From the 4 girls who lunched on Saturday with the baby :)

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Sarah A . 2024-11-11

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Received excellent service and everyone in our group of 9, enjoyed their delicious meals. We look forward to a return visit.😊

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Cleo M . 2024-11-08

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Myself and my family attended the pub for my grandparents 50th wedding anniversary, it was a lovely evening. Our server Georgia was absolutely lovely, especially having to deal with a large group of us - she created such a warm and friendly environment, we cannot thank her enough. We all LOVED our food and are looking forward to coming back another time!

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Rose L . 2024-11-06

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Great food and the staff were very friendly.

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Mark Barter . 2024-09-24

MORE AT Google

The food at the Pub was so delicious, all our friends were super happy. We had lunch and dinner

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Gigi . 2024-09-24

MORE AT Google

Absolutely smashing meal. And the service was exceptional. My new favourite place to eat locally. Going back in a week or so.

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Glen Woolmore . 2024-09-20

MORE AT Google

What an amazing place to stay and eat. The service and food were amazing. Natalia is one of the best servers I have ever ran across. She is such a witty young lady.

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Henry Ivy . 2024-09-19

MORE AT Google

This is a great pub in a lovely location with a beautiful garden and also tastefully decorated inside as well. Lovely food served by friendly staff.

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Andy Willson . 2024-09-18

MORE AT Google

Friendliest staff I've come across in a very long time! Great pub, good food, and the atmosphere and vibes are just perfect! And a pretty good Sunday Roast to boot!

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Kevin Jones . 2024-09-18

MORE AT Google

Only came for a meal with family, not accommodation.

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stuartp 52 . 2024-09-15

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The food was incredible and the service was great; Sadie was lovely. 🪲

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Charlotte Annis . 2024-09-15

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Fantastic service from our waitress Lucy came in for Sunday lunch the food was amazing. We had the rib of beef and pork belly it was delicious. We had such good service from Lucy we will definitely be back again!

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William Underwood . 2024-09-15

MORE AT Google

Came for dinner with friends and was served by Sadie. She was lovely and helpful throughout the meal. Food was great too.

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amber g . 2024-09-13

MORE AT TripAdvisor

All staff very good,lovely local pub,all staff could not be better,

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Colin Reeves . 2024-09-13

MORE AT Google

The four of us had a fantastic experience at The Green Man restaurant in Harlow. From the moment we arrived to the time we left we felt comfortable and completely relaxed. Our waitress, Sadie, was very friendly, polite and helpful, attending to our needs and ensuring that we were all enjoying our meal and drinks.

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Robert H . 2024-09-10

MORE AT TripAdvisor

Amazing food, great service, such an unexpected find! The portions are a decent size and presented to restaurant standard. Full of flavour, I had starter of whipped goats cheese with roasted beetroot followed by glazed pork belly, I couldn't even fit pudding! The waitress Darcy was lovely and very accommodating and did everything with a smile. Definitely a place to come back to.

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Esther G . 2024-09-09

MORE AT TripAdvisor

Had lovely starter and main meal with friend, service was quick and waitress was Sophia very efficient and friendly. Would recommend a visit.

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janajohnd . 2024-09-09

MORE AT TripAdvisor

Lovely pub! Really nice decor,Lovely food, good drinks selection Great service from sadie! Very helpful and friendly Thanks

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Stephen T . 2024-09-07

MORE AT TripAdvisor

What a lovely place for a meal, great service and meal

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Sarah Poole . 2024-08-25

MORE AT Google

With great food and friendly staff this traditional pub is a great place to have a meal with family or friends. The garden to the rear is a great little sun trap.

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Luke Wykes . 2024-08-21

MORE AT Google

Superb meal at the Green Man in Old Harlow. Beautiful surroundings. First class service from Abbie who was polite, efficient, and caring to the needs of my 93 year old friend. Fabulous afternoon which we will repeat soon

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Marie Erwood . 2024-08-16

MORE AT Google

Although i wasn’t a big fan and my experiences before wasn’t the best after a while i decided to attend and todays visit was exceptional, We sat down by a window, at first my expectations were rather low but the waitress with the name Natalia had changed my mind, she served us and had an impressively engaged attitude she made sure we was perfectly served i almost thought i was eating in another restaurant due to my previous experiences haha, i ordered a cod and duo chicken which were filling and tasty, the waitress also recommended me onion rings which was just what i needed, i also ordered rose which was poured by the lovely waitress, and then some coffee. I’m happy to see the restaurant improve in terms of food quality as well as the service and they should hire more people like her, i would recommend coming here as of now.

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Lee . 2024-08-16

MORE AT Google

A very comfortable and well appointed room. Friendly staff.

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Andy Allison . 2024-08-16

MORE AT Google

Good room and food. No air conditioning, so staying on the hottest day of the year Was not ideal, but would be ok on the other 364 days!

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Paul Muller . 2024-08-14

MORE AT Google

Louise was a very friendly helpful young lady who even fixed our table for us !!

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Alison Doe . 2024-08-12

MORE AT Google

Louise served us today - great service and with a smile too!

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Sue McLeod . 2024-08-12

MORE AT Google

Great place for a drink and a meal

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geoff game . 2024-08-06

MORE AT Google

Had a lovely roast dinner and great service, complimentary bread and veg! Thank you Lucy and all the lovely wait staff team !

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Alice Faye . 2024-08-04

MORE AT Google

Had a great time at the Green Man, food was perfect and Dan couldn't do enough for us during the visit. Would definitely recommend this for a meal out and worth a trip to get there.

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Paris . 2024-08-03

MORE AT Google

Just like to say that I had an amazing experience here. Staff were polite and very helpful. Lovely young lady called Sophia served us and made our meal special. The manager daniel came around asking if everything was OK and asking if we needed anything else. Overall, a very good experience. Highly recommend

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Lou Wood . 2024-08-03

MORE AT Google

Quality and service definitely gone down hill. I used to go regularly for Friday pub lunch (twice a month). First of all, they've stopped some of the favourite dishes (Fish goujin sandwich) which I always ordered. Stopped cheesecake desert so stopped buying. That doesn't make sense as we'd spend £7-8 each on desert. Also, coffee used to come with biscuit which also stopped. Younger staff who keep you waiting to take order, then drinks, then food and then serve. I went for fathers day, my wife and daughter good served. Daugther didn't get her drinks for more than 15 minutes despite me asking twice! My fish and chips were served to me 45 minutes after my wife and daughter had been served. It was soggy and greasy. I didn't say anything as by that time I had enough and decided I would never return. It wasn't busy as half the tables were empty. FYI, I went here twice a week on Fridays for lunch, every other month for dinner, New Years, Mothers Day etc. My wife and I were regulars not that staff ever noticed. I recognised the staff. We always tipped generously (10%) even with bad service. I've noticed most guests do not tip. The only time we got proper atention from staff was when paying the bill - I should not have caved in and tipped - I always do as I recognise waiting staff do a hard job. However, quality of service and standards have gone downhill and Green Man has lost this regular customer as I will not return after multiple dissapointments. Finally, another reason why I did not complain is I have heard patrons open discuss their dissapointments about food being taken off the menu etc only to be fobbed off with weak excuses from staff - so why would I bother. Hence the review here. Same really as good location, free parking, USED to be good food with service but no more. Best to avoid unless you want to be dissapointed and served with sub-standard service, late and poor quality food.

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Aminur Choudhury . 2024-08-03

MORE AT Google

Had a great meal with delicious starters and mains. All staff very friendly, and Louise our waitress was lovely , cheerful and very attentive. Good night out.

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David McIntosh . 2024-08-01

MORE AT Google

Had a drink at the bar. Was good

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Sue Spearman . 2024-07-30

MORE AT Google

Great pub in a nice quiet location! Joe the host was super friendly and amazing service from Louise, very friendly and professional, would specifically ask for her next time we book, would 100% recommend. Food was incredible!

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Luke Morton . 2024-07-30

MORE AT Google

I did not stay at the hotel but the restaurant is shocking. I arrived to be greeted by a rude host, when i was served my main the sauce that came with was like jelly and was foul. For desert i ordered sticky toffee pudding and it arrived to me still frozen on the inside, even the spoon had leftover mayo from the previous customer. The lime in my diet coke was brown (last time i checked limes weren’t supposed to be brown) Overall 0/10 do not recommend (left 1star but would give less off i could)

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Louie Mcclements . 2024-07-30

MORE AT Google

Amazing! Thank you so much for our stay. So comfortable and beautifully decorated and wonderful food! Can't recommend highly enough!

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Mary Key . 2024-07-27

MORE AT Google

Went there the other day, not realising going there was a grave mistake. I thought i would have some pints with my mates and i come in with a happy attitude but unfortunately that got ruined after i ordered 3 pints and the bartender must’ve thought i ordered 3 half pints because the heads on them were unacceptably huge. The bartender was an obnoxious female without uniform (you would think she was a customer) who had a terrible attitude. I consulted her about the “3 pints” saying that the heads are too big and she looked at me in disgust and overall i felt she was domineering towards me and seemed extremely hesitant to top up the pints. That lady completely ruined both mine and my mates experience and we struggle to think we will ever attend that excuse of a pub. Huge word of advice if you care about keeping you customers happy, please reconsider employing such horrible and unhelpful members of staff.

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David Homewood . 2024-07-26

MORE AT Google

Came into the greenman last night for a meal with my family, georgia was our waitress and she was an absolute delight! I ordered the fillet from the specials and it was incredible! The while atmosphere was so warm & welcoming and i will be returning!!

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Louise Johnson . 2024-07-26

MORE AT Google

The Green Man is a lovely pub/hotel just inside Old Harlow, close enough to London that I can travel in but far enough away that I feel like I'm in the countryside. Joe is a great host, always very accommodating, and the staff in the restaurant and bar are always very friendly and helpful. A great spot.

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Ben Brown . 2024-07-26

MORE AT Google

Fantastic service and food! Sophia looked after us with no issues! Looking forward to coming back.

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Peter Buxton . 2024-07-26

MORE AT Google

Came to the green man for some lunch, Dan was amazing at serving us and the sausage and mash was great

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Arina Potraite . 2024-07-25

MORE AT Google

It’s a beautiful inn/pub but pls note that the rooms have no air conditioning - very warm in the summer. The bartenders were super helpful in recommending drinks and the food was not too bad! Cute little neighbourhood, and very picturesque inn.

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Chantik . 2024-07-25

MORE AT Google

Had a fantastic time, thanks for making my Grandmas 100th easy as it could be 😅

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Matt Scott . 2024-07-23

MORE AT Google

Louise who served us was excellent.

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Peter Westbrook . 2024-07-21

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Louise (our waitress) was an absolute diamond! Very polite and helpful.

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Les Turner . 2024-07-21

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We didn't stay in the rooms, we had a lovely meal in the restaurant and had a wonderful waitress named Louise who really looked after us. Caitlyn was also lovely, such a sweet girl who chatted with us lots. A lovely homely pub.

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Kayla Midwinter . 2024-07-19

MORE AT Google

We come to the Green Man regularly for Dinner and always have a great meal with great service. Today Sophia served us and she was really accommodating with some changes to my meal and had a lovely welcoming way about her.

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Victoria Hexter . 2024-07-18

MORE AT Google

I love staying here. Amazing service from the hotel and the bar staff. Darcy was my server and she was fantastic. The hotel staff are always happy to help and the food is amazing.

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Amy Sellen . 2024-07-17

MORE AT Google

Excellent service from our waitress Louise who made our birthday lunch very enjoyable.

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david lewis . 2024-07-06

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Wasn’t impressed at all for a Malibu & coke and a ruddlers point of beer £12.45! also I did not like one of the barmaids attitude who has blonde hair the way she was towards my dad she was rude as well and it seemed a little cramped where we sat I was not impressed we won’t be returning here again.

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Sian Barton . 2024-06-23

MORE AT Google

A lovely restaurant with a lovely setting. The food is wonderful. Lucy, our waitress was very good!

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John McCarthy . 2024-06-23

MORE AT Google

Good visit everything was good and the staff very friendly and welcoming. The food was very tasty. A good meal out

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Joseph Smales . 2024-06-22

MORE AT Google

Nice place but expensive for what it is.

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Homeland Security Investigations . 2024-06-21

MORE AT Google

Its a great pub and we always come with friends and family but for the past couple of times we have not had a good experience. The service from bar tender is not great, doesnt look like he knows what he is doing. The fork had hair and we also had hair in our chips and ketchup. It’s disappointing to see a great place like this have its service going down.

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John . 2024-05-26

MORE AT Google

Very lovely meal and service was was great. We had Louise who was very attentive Did not stay in hotel just eat in restaurant

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Donna B . 2024-05-25

MORE AT Google

Had a lovely lunch today. Excellent service from Louise. Will return soon.

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Colette Holland . 2024-05-25

MORE AT Google

Lovely meal and good service. Thank you louise!

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Lauren Glenn . 2024-05-22

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It was my first visit to the Green Man, and it won't be my last! Amazing service in the restaurant, Louise was our waitress for the evening she was very welcoming and nothing was too much trouble. Tasty food, great service, thank you, Louise 👍

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Karl White . 2024-05-22

MORE AT Google

The pub and restaurant are very nice. Good atmosphere and good beers at the pub. The rooms are renovated, clean and quiet The staff is courteous and helpful

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Jean-Yves PARET . 2024-05-22

MORE AT Google

Louise was amazing! Great service

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Olivia Burnham . 2024-05-22

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Had a stay over and excellent food and brill service from louise

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Barrie Sheridan . 2024-05-22

MORE AT Google

Had a lovely Sunday roast my partner being vegetarian was recommended what to have all the food was lovely can't fault the staff Dan and the team will definitely return.

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David Marrington . 2024-05-19

MORE AT Google

Midweek early dinner. 3 adults. Total bill 3 mains , 2 desserts and a couple of drinks each £117. Visited in March 2022 but was not impressed at all but recommendations from friends meant we were willing to give it another try. We didn't have a starter. Main meals were very good. Hot, well cooked and presented. Very tasty and decent price. Staff attentive, but not overly so, polite and very helpful. Nice calm atmosphere with not too many tables squeezed in. Plenty of room to move your chair and move between tables. Beer and gin selection not vast but OK. A couple of little annoyances. Car park round the back was almost full and the spaces are really narrow. Understandable, as it is a hotel, but we were there quite early and when we left, around 7.30, there were no free spots. Pretty sure there is street parking though. We were sat at a table set for 4 though there were only 3 of us. It was fine, but once you get your meals, drinks and maybe a couple of sides it would have been too much of a squeeze for 4. Thiscwas an issue when we previously visited. The final thing is the ridiculous amount of ice in drinks and the cost of drinks. I know the trend of giant bowl sized glass for gin but the glass was full to the absolute top with ice, I mean a stupid amount of ice. This meant once the tonic was added there was no room to give it a stir and by the time you're getting to the end of the drink it's hard to tell if you're just drinking water! My next gin I asked for just one cube of ice in a straight glass. Much better. The amount of ice in my G&T did not affect the price, which was a £13 for a double which I think was £2 for the tonic, but it obviously does in the soft drinks when you are paying £4.40 for a glass and it's full of ice. I'd say we'd like to go again, as it's very local to us, but probably won't very often due to the cost of the drinks. We can walk to another pub/restaurant chain where the drinks are a much more acceptable price.

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Kristine Batley . 2024-05-19

MORE AT Google

AVOID AT ALL COSTS!! I am not one to leave negative reviews but this deserves it. Let me give you a brief summary. I made a large booking for my daughter’s baptism (14 people) when we arrived we were giving a space within the pub and told to organise the tables how we want them as they don’t move tables. Meaning we had to arrange the cutlery, chairs etc. I then had to ask a minimum of 3 times for jugs of tap water, when it arrived it was placed on one end of the table with 14 classes that we had to pass along and poor the water ourselves (I was told by the manager on duty they do not pour the water in the glasses) we were given bread and garlic butter to share but no side plates so crumbs and butter was just going everywhere…. the list goes on and on… I am saving the rest in an email ro the general manager but please don’t waste your money at this place with the worse service I have ever received.

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Sarah Blanchard . 2024-05-19

MORE AT Google

Had a private room for a group booking. Staff serving us were brilliant. The food however was disappointing. Had the sharing platter and extra sides, most bits were not good

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Charlie B . 2024-04-26

MORE AT Google

Recently visited the green man with family and can definitely say we had a great time here! The food was lovely and good portion sizes too, the staff were very friendly, especially our waitress lucy who was very welcoming and attentive! We will definitely be coming back soon

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Sophie Andrews . 2024-04-26

MORE AT Google

Very good experience, thank you Laura and Dan

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Dan McKenzie-Barnes . 2024-04-25

MORE AT Google

Excellent dinner and great service efficient without being intrusive by our server Lucy

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Christopher Vickers . 2024-04-25

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Not the best experience . We live locally and like to see this pub busy but the food is a bit hit and miss. We had crispy chicken strips to start which weren't very hot and the onions on the top were a cold soggy mess . Asparagus stater was hard and dry . The steak and ale pie had a soggy bottom and top which was hard to cut , possibly been warmed up in a microwave . Filling was delicious fortunately. The chips were a very small portion spread out on the plate and not crispy . Pork loin was very tasty . We didn't bother with desserts and just had coffees .service was efficient and pleasant .

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cheryl sumner . 2024-04-25

MORE AT Google

7pm booking for 2 people and 2 dogs. Waited 25 mins after being seated for someone to take our drink and food order before leaving. It was only after leaving that I remembered having to ask for a refund from a previous visit after desserts never arrived. I've only been here twice, never again. Shame as a nice looking pub with good outdoor space

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Nicola Barrigan . 2024-04-24

MORE AT Google

Fantastic food and outstanding service. Louise was a fantastic waitress. Would definitely recommend and come again

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Fluffy . 2024-04-23

MORE AT Google

Ive just enjoyed a wonderful visit to this beautiful place. Enhanced by outstanding customer service. Daniel, Abbie and Louise take a bow you were brilliant and i will return.

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Gary Sitton . 2024-04-23

MORE AT Google

The Green man pub in old Harlow us our favourite pub and restaurant. The staff are always helpful and friendly. There is a good selection of beers and the bar snacks are very diverse and tasty Abbi was particularly friendly and helpful as was Dan who helped us choose the best drinks .

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Alan Salsbury . 2024-04-23

MORE AT Google

I was there a few days ago and our wairtress Laura is a great professional!! We will be back soon :)

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Davinia Barroso Leon . 2024-04-22

MORE AT Google

Sophia who works in the green man pub serves us food and drinks. She was lovely. Thank you.

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Jessica Pert . 2024-04-22

MORE AT Google

We came in for a lovely pub lunch this afternoon, we were served by Lucy, who was very kind and helpful. Would definitely recommend coming back to this pub has a lovely atmosphere

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Jocelyn Laws . 2024-04-22

MORE AT Google

Amazing food and great service from Sophie.

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Angela Preston . 2024-04-22

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I went for a Sunday roast which was so good and was served by Louise who was amazing :)

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Antonie Mesmain . 2024-04-22

MORE AT Google

A wonderful meal with brilliant service. Lucy our waitress was amazing and made our meal such a success. Would certainly recommend to our friends

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Jen Sarah . 2024-04-22

MORE AT Google

Didn't stay in the hotel but the food and service in the pub was top notch, big thank you to Louise our waitress. Service with a smile and was very helpful.

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Richard Andrews . 2024-04-21

MORE AT Google

Another wonderful Sunday lunch at The Green Man. Always great food and a wonderful team. Jacob the assistant manager as always was friendly and helpful. Great food and great service with a smile

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Eamon Campbell . 2024-04-21

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The Sunday roast was lovely and the service was excellent. Louise is a star.

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Jake Morton . 2024-04-21

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Abbie was the best bar staff I've ever encountered in my 59 years of being on this earth

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Peter Ranger . 2024-04-21

MORE AT Google

Had a lovely Sunday Roast, food was great and Sophia who looked after us was fantastic

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Neil Cole . 2024-04-21

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Good location to meet with family for a meal. Food was really good with a number of vegan options to choose. Allergens clearly marked on menu. The vegan wines were also labelled as such which made ordering so much easier! Served today by Sydney who couldn't have been better. Very friendly lady with the right balance of being attentive but not overbearing. Only giving 4 stars as the sweet potato was missing from my meal. I'm sure it would have been rectified but I only realised when I had reason to look at the menu again when I got home.

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Michelle Hasty . 2024-04-21

MORE AT Google

We were served by Louise, who was excellent, very welcoming and friendly

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mike ironside . 2024-04-21

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Louise served us & was v welcoming and polite. Great food, would recommend

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Traci Ironside . 2024-04-21

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Had dinner last night with my family, was greeted by Dan who was very friendly and served by Sophia who was great. Will definitely be returning.

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Charlie Fitch . 2024-04-21

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Came in for Lunch today at 2 was satisfied with the food and impressed by Louise’s service it was an enjoyable experience and would definitely like to come back with the family again!

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Salvatore Morton . 2024-04-21

MORE AT Google

I absolutely love this place. The food is always great and they do a fabulous Mother's day offer. Today I didn't stay at the hotel but enjoyed a Sunday Roast of minted lamb shank and a dessert called trio of classics. They were all served by the lovely Louise who gave exceptional service. Thank you.

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Maria Boston . 2024-04-21

MORE AT Google

Had lunch here with my boyfriend and had a very nice meal. The food was very good, and so was the service. Our waitress Louise was lovely. Would come back again.

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Mia Manley . 2024-04-21

MORE AT Google

Service was really lovely, Louise looked after us and did an amazing job! The food was great, the place is so lovely. And being a dog friendly place is a bonus! Didn't stay at the hotel so can't comment on the rooms

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Lauren Frost . 2024-04-21

MORE AT Google

Dan said give him a great review! 👍🏼 great service

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Paul Hitchen . 2024-04-20

MORE AT Google

I went to the Greenman last night with a few of my girl friends we had a lovely evening the atmosphere was very comfy and relaxed, not to mention the bar staff are super friendly we was served by Abbie and she had great knowledge of all the drinks that they have to offer.

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Lynn Buckland . 2024-04-20

MORE AT Google

Me and my family visited yesterday afternoon for lunch where we was greeted by the lovely Dan who was very accommodating, the food and drinks was both of great quality and I would definitely recommend!

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Bobby Johnson . 2024-04-20

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Lovely stay nice and clean food lovely from the menu ,breakfast was really nice will recommend and will stay again

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Donna Maxwell . 2024-04-20

MORE AT Google

Me and my Partner Visited the Green Man pub and the service we Received from all staff on shift especially Abbie she gave Outstanding Customer service, The best we have received in a very long time, She was very polite with a Smile on her face. We have visited here before a while ago and was served by Daniel at the bar who was also brilliant with a great conversation. This pub has a great atmosphere all round. I would recommend this pub to my family and friends and anyone who wants to enjoy a drink as the beer selection is really good my favourite was Level Headed so had to sample a few lol. We are still yet to try the food as this looks absolutely brilliant but 10/10 on everything Thankyou Green Man, Keep up the good work

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samuel usher . 2024-04-20

MORE AT Google

Had a great experience at the green man, hotel room was lovely and the food was fantastic. Shout out to Sydney for being so helpful and attentive - 10/10 service from her, would come again!

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Oliver Ridge . 2024-04-20

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