Mountain Coffee company in Highland

Overpriced, and the lady behind the counter was unwelcoming and was very short with us, came across as quite rude, and we had to wait until she’d stopped playing on her phone before being served. Coffee was nice but £3.95 for a medium sized takeaway latte is top end, and this place isn’t top end.

Visited many times over the years, it's a quirky well positioned place but...this time we found it to be dirty, the toilets were a total disgrace, leaking water and uncleaned since who knows when. The lady who apparently runs it was overheard being curt and downright rude to numerous customers, the place felt unwelcoming, unlike on our previous visits. The food wasn't good, stale dry carrot cake and scones. The bookshop attached is a great place to visit and we'll do so again, but not the cafe.

Nice coffee & cake but absolutely revolting 'savouries' consisting of cheese and tomato or rosemary on top of what turned out to be sweet mediocre scone

Rather rundown place, much in need of refurbishment with a tatty leaking conservatory. Very overpriced for mediocre coffee, and stale cakes. (£18 for 2 coffees and 2 cakes). There are some great places for coffee and cake in Gairloch but this sadly isn’t one of them.

We have been visiting this cafe for years and always look forward to returning. The coffee is excellent and there is a great range of home-made scones, pies, cakes etc. My favourite is the blueberry and cinnamon scone which is huge and delicious. Service was really friendly and welcoming on the various occasions we visited here during the past three weeks. We look forward to returning. The cafe is adjacent to a really nice bookshop too which is a bonus.

An absolute gem! Coffee is superb, and properly made. The cakes are delicious, and plentiful. The whole place is welcoming and quirky. Great for singles, couples, families - everyone!

We stopped off on our way Torridon, lovely filter coffee and a beautiful homemade scone filled with blackcurrant jam. We sat in the conservatory which was lovely and warm with the sun shining through. Owner was very friendly and pleasant, would definitely recommend a stop off if you’re in the area.

We went here when visiting Gairloch. We got our drinks and cake and sat outside on a beautiful sunny day. It was gorgeous with stunning views. Enjoyed it.

The coffee and scone was fine although a little overpriced. Sadly the customer service let the place down badly. First and last time visiting here!

Only place we bothered to go back to. Yes seems on the expensive side but if you are on holiday so what . Only did takeaways so can't comment on the service really.

Quirky place, a little taste of the Himalayas in Scotland. Vert calm, quiet and chilled inside. Lots of books about Everest plus bookshop attached to the cafe. Fabulous coffee and delicious cakes. Warm and welcoming. Dogs welcome!

I had read some unkind reviews about this place, but decided to give it a try anyway. My wife and I ordered, me an oat milk latte and my wife a tea, accompanied by a plum pie and a blueberry scone. The young lady who served us was very polite and helpful, and the drinks and food were very good. My wife’s plum pie was the best she has had, and my coffee was excellent, as good as any I’ve had on our holiday so far. All topped off by a lovey view from the deck. Overall a great experience, and we will be back there today for more coffee and tea.

A lovely spot to stop for a good cuppa coffee or tea of various varieties. They serve massive scones. Good service, with a good amount of in/outside seating.

I saw bad reviews about this place but we went almost daily for a week and served by a really nice and helpful man and coffee was great. Bad reviews seem to be about a female owner but we were always served with courtesy even at very busy times by this man

We have been visiting this coffee shop for many years and it was good to be back. The coffee is excellent and there is a lovely range of home-made scones, muffins, pies, cakes etc etc which are all fresh and delicious. It opens at 9.00 which is an advantage as several others cafes in the area have later opening times. The cafe is adjacent to an excellent bookstore st one can enjoy coffee and cakes and also a good browse.

2 keer een koffie en gebak gegeten hier. Zalige flatwhite en goede warme chocolademelk. Zowel de lemonpie als de pruimen rumble waren smakelijk. Tip:even het gebak laten staan zodat het op kamertemperatuur is. Uitstraling van het café en omgeving is aangenaam, informeel met een leuke boekhandel erbij.

How is this still in business! The service is so bad it's almost comical! We went in last year every day to get a takeaway latte and whilst the people serving us were nice, the owner is beyond miserable! And we were never charged the same price twice for the same order! Came back this year to Gairloch, went straight in to get a latte. Not only did she look like we were ruining her day by going in, she barely spoke to us. When asked how many sugars I would like in my latte, her face and reaction were rude when I replied I would like 4 (I like a sweet latte). Don't waste your money, go to the barn cafe at the big sands campsite. It's just up the road, does a lovely latte, cheaper and friendly, helpful staff. Of course if you want to witness the worst customer service in the world go to The Mountain Coffee company. The irony is, the whole ethos of the place is supposed to be spiritual and calming 🤣🤣🤣

Mixed experience. A wide range of cakes and hot drinks. Cheese and Rosemary scone was delicious and so was our apple, cinnamon and black currant cake. GF carrot cake was tasty but a bit dry. Lattes were lacking in milk and served rather lukewarm. I had to ask for them to be heated up a little. This has the potential to be a really nice place. Books, cake and coffee are an excellent combo. However the service wasn't great. The female staff member working wasn't friendly or chatty and made no attempt to interact. Female toilets were pretty tired with wet floors and a broken bin. Not ideal for baby changing.

We called in for coffee a couple of times while staying with family nearby. The coffee is seriously good. I sampled both the carrot cake and lemon cake and they were delicious. My husband had the cheese scone with tomato the first time which was unusual as it is more like a slap of cheese scone. He opted for the plum pie on day 2. It has a free spirit vibe which is lovely. The bookshop next to it is a treasure trove of seriously good books.

Great vibes and cool bookstore next door. Coffee was tasty and the plum pie was a dream. The outside seating whilst rustic offer nice views across the bay. It was a highlight of the trip for sure.

This coffee shop has improved since our last visit. We were served by a very pleasant man with service being quick. We enjoyed coffees and cakes. Although the cakes are bought in and not home made they were of good quality. Lots of cafes buy in cakes these day as it gives more choice for vegan and gluten free options. We will return on our next trip to Gairloch.

A really nice little coffee shop which serves really good coffee and some amazing cakes. Joined to the bookshop so nice to have a potter in there too. The atmosphere is really nice and chilled with all the staff friendly and attentive.

Have to say that whilst I love both books and coffee and felt this could be a great place I felt let down, there was no interaction from the staff, no smiles, definitely not welcoming, such a shame. Maybe when there is so little else around you can survive and get away without giving good customer service. The coffee was ok and I appreciated been able to wander around the books as I drank it.

Came in for a coffee but couldn’t resist the hot cheese scones. Not cheap but delicious. Great choice of coffees would definitely go back there.

We have been here 3 times now, in September 2022 and June 2023. The coffee is amazing and the food is wonderful. I do not have any special dietary needs however, it looks like they cater for all here, and very well.

Our first place of choice for coffee and gf cake when we in the area. Great coffee and gf Carrott cake n Hubby had coffee and apple pie - both looked appetising - gf carrot cake very tasty and Hubby's apple pie went down well....

Popped in here for a mooch around their book shop and to grab a coffee. Must be over 10yrs since our last visit and the place seems a shadow of it’s former self - far smaller range of books and items to chose from in...

After a 43k bike ride, this was a welcome sight. Great coffee and lovely (vegan) lemon pie; then we explored the book store - fabulous range. We had to return another time to carry our purchases! Minor point - some of the serving staff could...

After a long’ish drive, this quirky coffee place was just what we needed. Excellent coffee and tea and a fabulous apple pie; thank you. There is an associated book shop with plenty of offerings. The staff were diligent and helpful. There’s an eclectic mix of...

Coffee is excellent from here and they always have a nice selection of cakes. Love the vibe, music, decoration and excellent bookshop, with a really nice conservatory area.

Walked in to have lunch with my wife and 4 month old baby in her pram and stood at the counter waiting to order. The lady saw us walk in and we weren’t even greeted, not even a smile. Stood there for a few minutes...

It’s such a shame to see a once vibrant and busy cafe/ restaurant/ bistro in the heart of Gairloch, be the victim of poor management. The owner who proudly donned her controversial apron over the last eight years has possibly made herself unpopular with tourists...

Lovely to be back here after a year away and no regrets! The place still served its huge and absolutely delicious scones (apple and cinnamon my favourite) and the coffee is good. There are a few outside tables and quite large covered conservatory. The cafe...

We go here every year to experience the incredibly rude woman who appears to own it. It’s hilarious how awful she is. We find it very funny. She gets ruder every year. It’s now a sport. The coffee tastes like engine oil. The one and...

My sister, Kirstin and I visited this lovely place every day during our stay. The lattes are great and it’s such a lovely quirky place, great atmosphere and nice cakes etc available.

Have always wanted to visit but this was nothing special - coffee ok, cakes ok, service ok nothing really wrong but just did not blow us away. A few small things would make a difference.

Great little relaxed coffee shop with cake (including Gluten free) and savoury scones. Dog friendly. Adjoining independent bookstore had the best book selection I have seen in a while - very happy!

Much less choice of food this year compared to last. Just cheese and tomato scones. No vegan options other than a chocolate cake. It’s like they can’t be bothered. Coffee was nice so giving two stars but this place needs an injection of enthusiasm.

Place is vastly overpriced for the type of quality of service and products. ENTER AT YOUR OWN RISK!!

For a bookshop with shelves of vegan cookbooks to have no vegan options in their cafe is disappointing to say the least. This was my first time in Gairloch and have had great vegan meals at other cafes in the town so expected the Mountain...

This place gets worse every year. This year I walked into the book shop which is linked to the cafe and was impressed by the collection of books as you walk in- a lot of planet-friendly, health-promoting, self-care books so thought “great, this vibe might...

Overpriced, two coffees and a muffin £10.80. Service was average not unpleasant or welcoming. That’s about all I can say about the place.

I’ve been coming to Gairloch with my family now for 28 years. I love it I’m up here. The mountain coffee shop is the only thing that lets it down. It used to be one of the best places and one of the highlights of...

Called in on more than one occasion, enjoyed the food and the fabulous choice in coffee. Well worth a visit if you enjoy coffee.

We visited here yesterday and sat inside. The 2 members of staff we spoke to, were less than pleasant. They didn't even attempt to smile or engage in conversation. Despite us trying to be chatty and appreciative of their service. The coffee they serve is...

Previous review hit the nail on the head. We went in looking for some lunch. Found a very old fashioned look to the place inside and nothing for lunch. It’s coffee and cake only I’m afraid and the cake I had was also let’s say...

This place has a very strange set up and is very dated. Saying that there is a lovely wee book shop attached which is worth a browse. Coffee was good however the cakes and Scones where a wee bit stale. They don't serve any lunches...

We dropped in for coffee and a snack. My friend asked if there was soup as there was a sign outside and was barked at no you will get it over at the Alley across the road…. We ordered drinks and my friend asked for...

When I'm in this beautiful area, this place is a must for me. My 4th visit and I've never been dissapointed. Always a brill coffee, and the baked offerings are outstanding. Please visit this gem, you'll always enjoy it.

Brilliant coffee, friendly staff and intriguing book shop. Some nice looking cakes too! Great location with wonderful views.

The coffee was nice, and the shop has charm. Would be good to come back in the height of the season. I was hoping for a bit home baking or the like but that wasn't really available.

Popped in to buy a take away coffee and some cake, the family was with me to see what they would like to choose, we were just through the door when we were met by a woman saying they didn’t have many seats and there...

Poor bordering on deplorable for service and quality of coffee. Only saving grace was the apple pie which was good. Coffee was weak and not even close to what is acceptable for the price charged. The person in charge had a very bad attitude and...

We had not been to this cafe on previous visits to Gairloch, so decided to stop off for a snack. It looks quirky and intetesting. Unfortunately the person seving was rather abrupt, and not very helpful. We had soup that was ok, but lacking in...

Absolutely delicious coffee. And the cakes looked fabulous. An interesting wee bookshop attached too

A real find - completely reminded us of trips to Boulder, Colorado. Food choices were limited but really tasty, and service was friendly and efficient. Delicious coffee, too, and ample choices for vegetarians and vegans.

Staff are hostile and not helpful, they advertise fresh home made soup (which is the only food available apart from cake) so we had the potato and onion soup and two cups of coffee and it came to £20. A bit of advice for the...

Definitely don't recommend going here, visited twice in the space if a few days and found the attitude and "service" very poor both times, felt like a burden to the staff who clearly don't want to engage with you, a visitor in their village, Both...

We came here for breakfast and were sorely disappointed. The woman on the till was very unfriendly and openly hostile. The tables were sticky, and there was next to no choice of food. The conversation went like this: 'Do you serve orange juice?' 'No.' 'Oh,...

Incredibly overpriced for what is average coffee at best The menu is ridiculously limited, don’t go here for breakfast as you will be sorely disappointed. Staff also incredibly rude

Popped in for a coffee and a cake. Both were very nice. There was plenty of choice. I had the homemade Blackcurrant scone.

Last visit here was 5 years ago and have to say the place hasn’t improved much. Very slow service ( yes I appreciate its busy but….) Lady in charge comes across as rude and grumpy. Yes we understand the covid restrictions but reminders can be...

Nice spot and coffee drinkable, mocha very average, asked for a large but given a regular. Arrived 30mins before closing only to by told by the waitress that they were not letting people sit at tables atm, (presumed because of Covid) the other waitress dropped...

We have been visiting this coffee shop for many years and always look forward to being back in the vicinity. The coffee is excellent and the home made scones are huge and delicious. Prices are not cheap but the quality is good. The place itself...

The menus on the wall has coffee, tea and a few other things then a major section on bagels. But when we visited , there were no bagels…. On the upside the coffee was excellent and they clearly take pride in using the Marley coffee...

Having read one reviewer state that maybe other people didn't know good coffee, I can only guess that maybe on the day they visited it must have been much better than the weak fare we were served. Not a great idea to have someone making...

Lovely soup, nice cakes and very tasty coffee. Would definitely return on our next trip to Scotland.

I visited a few times during a holiday in the area. Takeaway coffee took just a bit too long to serve - even when there was nobody in front of me in the queue, it still took around 5 minutes to get a coffee. The...

Visited this week for lunch, food menu is limited but we ordered filled bagels and coffee. We sat at an inside table that hadn’t been cleaned and then watched as our coffee sat on a tray for 10 minutes getting cold while they waited for the food. Such a shame as the coffee was excellent. When the bagel arrived we were astounded, the ploughman’s was a shop bought bagel with 2 slices of cheddar (from a packet) tomato and Branson pickle, no side salad, no crisps and £7.50. The table was never cleaned. This is the type of thing that gives Scotland a bad name for hospitality.

Called for lunch. Had home made bland soup with dry, awful bread. 2 Portions cost £11. One taste of each was more than enough. Little flavour, uncooked vegetables, It was awful. Wife had coffee and left it. The only good thing of a £21 bill was the plum pie. Wasn't overly clean either.

Went for breakfast with the family. No fruit juices or still soft drinks other than water. No iced coffees. Poor service and staff that obviously didn’t want to be bothered. Family of 5 and weren’t allowed to move a chair to sit together as tables were in 4s.

Excellent coffee amongst a lovely scenic dip off the main route of the NC500. Staff were polite and courteous, on hand to take the order as soon as we'd decided from a good choice of coffee, scones and cakes.The coffee was a little more than what you'd usually pay, but if you've had Marley coffee delivered.. it isn't cheap so was happy to pay for a good one!Plenty to look at and take in whilst having a little relax from our drive, perked up an otherwise rainy day! Keep doing what you're doing, we love it!

Unfortunately the coffee in this place is not that great, it was not hot enough and just wasn’t very good

Went in for a coffee - not great - but decided to stay for lunch as there were very few other options in Gairloch on the day, and the menu sounded good, but what a mistake. We both had the Mexican Bagels (£7.50 each) which each consisted of a toasted bagel, a dollop of lukewarm refried beans (tinned i would say), with 4 slices of chilli flavoured processed cheese, half a sliced tomato and some avocado chopped up on the side. That was it. My 10 year old nephew could have thrown this together and probably done a better job. Maybe the cakes/pastries were better, but we didn't feel like giving them any more of our money. Very disappointing.

A group of us went here for breakfast- the food was terrible and the service was just as bad. No options for breakfast it was a bare muffin with jam and butter or the lunchtime options. The bagel most of us had was missing the avocado that it was meant to have - we went up to say and about 5/10 minutes later we’re brought a pile of halved avocados to go in a bagel. The tomatoes were off. The cheese was horrible and plasticky. Everything was served on paper plates with wooden cutlery. Avoid at all costs.

This place doesn't even warrant a 1 star rating. Very limited food menu (covid is not an excuse). We decided to have soup of the day which came with corn bread. We were basically served tinned chopped tomatoes with onion and chopped carrot. The bread was stale and unappetising. We complained and were told there was also coriander in it! The chef needs a lesson on how to make a decent pot of soup, it's not rocket science! Cleanliness is also another issue and this place needs a serious deep clean.

Amazing experience. I was drawn in by the hillbillies book shop next door and then thought we’d pop in for a coffee whilst we were there, so glad we did! The young guy looking after us was so so helpful and knowledgeable. A real asset to the team. We even returned the next morning for another on our way out of Gairloch. Thank you so much.

The Mountain Coffee Company does a superb flat white. It's small and strong like a flat white should be. And tastes perfect. A solid 5/5.

Perfect for our early morning trip. A rude guy pushed to the front of queue but karma meant we finished up with his portions of millionaires shortbread. Great coffee, bagels and of course free cake.

We visited for morning coffee and were greeted quite rudely by an older woman telling us to sanitise our hands, no pleasantries, we should have left then. Coffee took ages (however at least the guy making it was friendly). The remainder of our visit included watching said women frantically dashing about the cafe stressed making customers feeling awkward and killing the vibe.

Stopped here for a light lunch when out cycling. Friendly and efficient staff and were able to sit outside and enjoy the sun.The homemade soup and cornbread were both delicious and a very generous portion. Will definitely return for a lunch next time we’re in the area

Fantastic coffee and impossibly tempting cakes. Great vibe, but a must stop break p if you are just travelling through...worth a minor diversion off the main Gairloch through road.

The coffee here is good but the service is dreadful. One poor youngster doing everything (taking orders, making the drinks, taking food and drinks to the tables) while an older couple (the owners? ) stomping about doing nothing to help. Customers left standing waiting. We decided to go elsewhere the second day we tried. All staff should be pitching in if there is a queue.

Great place to pick up a book for those rainy days, enjoy a coffee , share a scone ( they are so huge!) and chill out .

Not the first visit to the Mountain Coffee Company. Covid seems to have made the place feel rather damp and neglected. The cake counter was untidy with no choice for vegans except for hot soup. A bedsheet or similar hung in the middle of the restaurant was intended to distance customers but not a great look. Excellent coffee, as always, but no Buffalo Soldier coffee in stock to take away. With the current covid rules, face coverings must be worn inside. Good service, and the table was disinfected when we left. In the present circumstances, seem to be doing their best.

Excellent coffee cafe e with huge great cakes and eats. The book shop attached is definitely what you would expect in this part of Scotland. Some radical and pop culture titles.

Popped in for a brew and a scone. It certainly beat expectations. Very friendly service. I couldn't believe the size of the apple and cinnamon scone, it was huge. They were serving Bob Marley coffee so they had me from the start as Bob is a hero of mine. What superb coffee it is though. The little shop next door is also well worth a look.

Really pleased to see a coffee shop open and welcoming people to sit inside! Which we did and enjoyed the delicious hot chocolate. My husband liked the lemon meringue but I wasn’t sure about the huge cheese scone - might have been better warm. But a nice break and would return

We stumbled across this cafe during a road trip to Gairloch from our base in Ardmair. We decided to stop off for lunch at time when many others had the same idea. Everyone was very respectful of the requirements to queue and maintain social distancing and the staff took the busy period in their stride.We opted for toasted bagels with cheese, pickle and tomato. My husband had a flat white coffee and I had the hot chocolate. Food was good and hit the spot (generous on the fillings) and I have to say the hot chocolate was delicious and came with marshmallow, cream and a flake on top... wonderful. My husband said his coffee was very good. I'd stop here again

We accidentally came across this coffee house when looking around Gairloch. It was extremely quirky and we loved the ambience. On walking in there were Covid measures in place and a wonderful display of what looked like home baked cakes of various types. We had only planned to have a coffee but couldn't resist the 'apple scone bake' between us, of course. The young man serving was really approachable and friendly. He did take a while to make our drinks but it didn't matter. I ended up with a hot chocolate which came with all the trimmings and was lovely. But not as lovely as the wonderful cake!! We watched as some people left and the table was scrupiously cleaned and sanitised. The sun came out whilst we were there and we sat in the conservatory with a beautiful view of the loch. There was also a seating area outside for better weather with wonderful views. I would certainly recommend this establishment for coffee and cake. They also sold maps/books/trinkets too.

It was an amazing stay lovely staff , the most amazing food and coffee, best coffee in Gairloch and surroundings

Literally walked in through the front door and we were immediately shouted at to follow orders (use the sanitiser - which we had & only 4 people in the queue - there was one other couple at the till).Incredibly rude...why not save everyone else's time by putting a sign outside saying "customers...you can all f$@k off" you would achieve the same purpose with minimal fuss to all concerned.We walked straight back out the door and went down to Coast Coffee where the both the food and the friendly welcome were polar opposites. AVOID at all costs unless you want to ruin your day before its even started.

Extremely rude woman barking orders at customers on arrival, she’d be more akin to starring in Dads Army than working in a cafe. I understand Covid has put pressure on everyone but being rude to customers is not cool. I left without ordering and wandered up to Crumbs cafe, no rudeness there just two friendly faces, much better.Avoid Mountain Coffee, the customer service is atrocious and you’ll be unappreciated, can’t comment on their coffee.

I recommend the coffee. It was lovely. They had all kinds of tea there as well. It's a quaint little place, however you won't be disappointed with the tea/coffee on offer. Not your standard coffee, this is good coffee, the good stuff.

Its a strange looking place from the outside and inside, but I guess that adds to the charm of the place!Coffee was fine, better than Costa, but I've had better at my local independent place; nothing to write home about.Friendly chap working the machines/shop

We had a mocha and a latte and shared a cheese scone - good job too because it huge, seriously double the size of even a large scone in a standard tea shop. It was also delicious! The coffee was excellent, and we sat on the sunny terrace at the back with views of the bay. Shame all crockery etc is disposable at the moment but we understand why. The staff seemed to be taking covid precautions seriously. We'd go again.

Didn’t even get coffee here as was so disappointed that a cafe with lots of environmentally conscious images, quotes and general vibe completely obliterated by the fact that they don’t do #contactlesscoffee and even people sitting in have to contribute to landfill with disposable cups and cutlery. I appreciate that Covid has put a strain on all businesses but think that a coffee place such as this would be proud to put Covid measures in the place at the same time as considering the environment and our planetary health, therefore our health in the long term. Would love to have stayed for a coffee here as the atmosphere was really nice and the views lovely.

I do not recommend going here if you have any sort of dietary requirements. Tried eating here, however did not this time as my sister has a gluten allergy and when we asked if they had anything suitable for her, they bluntly replied NO.Staff need training. So we left and looked at their book shop next door, which had a good range of books.

Enjoyed a late lunch of bagles, tea and coffee. Generous portions, delicious fillings, great coffee and drinks. Fabulous bookshop next door too. A gem of a find

Uitstekende koffie, lekker taartjes. Vriendelijk personeel en geweldige lokatie aan de haven met prachtig uitzicht. Zeker langs gaan!