Mount Pleasant Bar and Restaurant in Malvern Hills

The hotel has an excellent location but seriously disappoints. Beautiful period building with a depressing and cheaply furnished interior. Room was well-heated, but gloomy and very basic. Duvet and pillows very poor. Nasty cheap carpets throughout the room and whole hotel. Reception not manned after 8pm. Atmosphere was soulless, dismal and depressing. Everything appears done on the cheap, (except, maybe, its restaurant, which appears to be promoted for non-residents). I did not dine, so cannot comment on the restaurant food. Service at breakfast was almost non existent. Tables not laid. Very limited cold selection. Hot breakfast food was OK. Sadly, I regretted having booked and paid for a second night at this hotel. What a shame for such a nice town and iconic location.

A very comfortable stay with a very nice dinner in the restaurant. The parking and situation for Malvern shops and theatre are very convenient.

Had a lovely meal, warm welcome, and good decor. But we did feel sorry for the two staff that were rushed off their feet covering the restaurant and bar. They remained polite and professional, but they really needed another member of staff to serve such a big area with residents and non residents. Well done for such good service, and I hope you can expand the team to make the experience even more enjoyable. Would definitely be a 5 star review then.

We had a great meal at the Mulberry Tree recently. The service by Ben and his team was excellent and we felt well looked after. The menu had a good variety of different choices. The food was fresh, very well cooked and delicious! We are already looking forward to the next visit! We had such an enjoyable evening.

We arrived for a late lunch around 2pm and were met with a nice welcome and served promptly. Nice ambience, good food, friendly staff. Would recommend.

Friendly service in a nicely decorated dining room. Unexpectedly, we all chose steaks - tasty and perfectly cooked. Good Parmesan truffle fries. As well as the ubiquitous sticky toffee pudding on the dessert menu, some unusual and delicious choices - especially the roasted baby pineapple! It didn’t need the raisins though. Raspberry mousse v good and cheeseboard plentiful. Well done. Cocktail good value, wine a bit expensive by the glass

Really beautiful from the outside and fantastic location in central Malvern but rooms are more on the dormitory side than luxury hotel. Not to the quality I would expect for the price. Service was mixed - breakfast service was excellent, bar service was very poor.

The staff were absolutely lovely and very helpful. Pleasant room, restaurant perfect

Arrived at 19.30 on Thursday the 5th of September for our booking. When we arrived, there was a strong smell of fish. Then, a lady on the next table complained that her fish was very sloppy and her partners steak was very poor. The waiter offered her a partial refund, but this is not the point. Her evening had been ruined. This lady had taken friends, having told them that they had enjoyed previous visits. We were wary that we might regret eating there, so we asked the waitress if we could expect good food. The reply,"we'll do our best, but we've got a table of 17 in." I despair, I appreciate how difficult it is for the hospitality trade. However, establishments that are unable to deliver what they promise should move over and leave it to the professionals. No wonder we're the laughing stock of our continental cousins!

Beautiful historic place and well cared for

what a stunningly beautiful venue, where attention to detail is excellent. Enormous thanks of gratitude to James for looking after us for our event. Kindest regards, Admin xx

We had a lovely "Sunday Roast" dinner here. We split a pork roast (how can anyone eat an entire dinner here themselves?) and also split a Rainbow Salad. The roast was perfect and after 28 days in England, this was the best presentation of vegetables we have experienced! A wonderful meal and excellent service (with the proviso that it takes forever throughout England to get the bill and settle up!) We had take a short walk in the Malvern Hills and finished with this lunch before training back to Worcester.

A wonderful welcome as always from Ben, Naz and Henry, full of good humour and kindness. We had the lunch menu - perfectly presented and well cooked. The service was outstanding. Thank you all for helping to make Father's Day so special.

Excellent service from the staff despite being very busy, exquisite food, beautifully presented. Top marks to the chefs. Price point fair for the quality of food. Five star food, five star service.

This is a lovely hotel in Great Malvern, with comfortable rooms, great views and a terrific restaurant. We really enjoyed our stay and slept very well.

We visited the Mulberry Tree whilst staying at the Mount Pleasant hotel. The room is beautiful with lovely furnishing and decor. The staff were very polite and not intrusive whilst we were eating. I had the figs with goats cheese and walnuts to start and my husband had the fish terrine both were amazing. We both had the ribeye steak for main and the were juicy and cooked to perfection (one medium rare and one medium) for dessert we had Lemon posset and vanilla panna cotta again both tasted incredible. Highly recommend

Loved my stay here. Family suite with bathroom. Really good location, not far from the train station, close to Malvern Hills, theatre and restaurants, cafes, shops etc. One big downfall was not being allowed any takeaways or anything from outside and a £50 fee, if caught. This wasn't made clear to me before booking. They do have two on-site restaurants with plenty of options though and breakfast included. Great views from outside the restaurant window and outside the hotel. Highly recommended if you're staying in Malvern.

An example how a hotel and restaurant should be run. Friendly and knowledgeable staff, excellent food (both dinner and breakfast), great location. Just a shame that we hadn't planned for a longer stay.

Sunday roast with friends who visited. Our first time and will definitely come again. Service and staff and food excellent enjoyed by all. Thank you. Pam.

The hotel is based in great location with spectacular views. Although the rooms could do with some tlc, a breakfast makes up for the price. Food is delicious and great service.

Great hotel on a beautifull location. Service is good and friendly. Rooms are nice and clean. Good restaurant. Would recommend this hotel!

A lovely place to stay during our long walk to John o Groats Staff were very friendly and food was great Would definitely stay again if we were in the area

Reasonable value, "delux" room was spacious with a good view over the priory. Breakfast was excellent with good choices available.

Very poor value for money ( we stayed when the RHS Malvern Show was on) the price of a room had doubled to a scandalous £300 per room per night. The hotel is shabby underneath a veneer of modernisation and clearly basic maintenance has been overlooked. In our room ( which did have wonderful views over Malvern)the wooden furniture was sun damaged and peeling , the carpet was dirty but the bed was comfortable . The bathroom was badly fitted out, appalling grouting, cheap units. Thin cheap towels, plastic waste bin. The stair carpet up to the rooms was dirty and torn in places. Breakfast service was slow and the choice of breakfast buffet very poor for the price we had paid. On the plus side we did have an excellent dinner in the restaurant and the staff were pleasant. This hotel needs to reflect its price structure in line with what it is actually offering or needs more investment and new management.

Always enjoy my stays at the Mount Pleasant

Nice room overlooking the priory and lovely breakfast. Great location with walks straight up the hills from the hotel. Only slight downside was road noise but obviously this is unavoidable and not a big issue.

A comfortable hotel in a lovely town with superb views.

Great location, near wonderful church and historic sights. Great for walking in the hills. Good breakfast and evening meal.

Went for the tasting menu was very pleased Every course was excellent. Good balance in the menu. Very attentive and pleasant service Throughly recomend

Restaurant de l’hôtel situé au dessus. Le personnel est sympathique et l’ambiance agressive. La carte est décevante , le burger a l’agneau pourrait être une belle surprise mais non. Les desserts sont ok.

The rooms are small with very small bathroom. Nice and clean, good facilities (tea, coffee etc) but a bit smelly in the bathroom and the fan did not work.

There seemed to be a leak in the ceiling of room 5 I think from the room in bathroom above which also caused a strange smell in the room i think.

My friend and I regularly lunch hear we noticed yesterday they changed the menu as we normally choose goats cheese with beetroot placed on a ciabatta it was changed to cheese and beetroot so we ordered that but when we received it it was a very small amount of grated cheese and just beetroot juice not one slice of beetroot im disappointed that I didn't complain at the time hence the review a

We thought the hotel location was excellent as was the quality of the rooms and general decor, however there is always a but and this is quite a big but. The breakfast continental buffet was quite adequate but the cooked breakfast was a let down in that the bacon on each of the three days was overcooked and had probably been left under an infra red lamp and had dried hard. The mushrooms had been cooked to death and were literally black on the plate. The sausages had also been left under the infra red lamp and the skin was very rubbery. I did raise this with the lady on reception when we left on Sunday and maybe we should have raised it earlier. The only other minor issue was the absence of a refuse bin around the buffet table for empty cereal packets. The staff were all very pleasant and helpful.

Staff were very friendly and helpful. In particular in getting us a parking space; however we would note that it is quite a small car park which needs to accommodate both restaurant and hotel guests. The window in our room looked right onto the restaurant terrace, which was ok because we were not in the room during busy mealtimes but can imagine it would be quite noisy and there would be less privacy in the room if one were on a longer trip. The room itself was clean and we had no issues with it. The hotel breakfast was good, we had the cooked breakfast which was good quality and served quickly, service was very friendly.

Lovely food and a varied menu. Great value for money in a warm welcoming staff.Would definitely recommend for any occasion.

Great staff and well placed stopover.

There is always a warm welcome from the staff to all visitors at the Mulberry Tree. Today we were served by Henry, who was kind, courteous and helpful. We will continue to visit here regularly in this calm and relaxing environment. Thank you all for your kindness.

We went to The Mulberry Tree for an anniversary meal. It was easy to book online, we were treated very well by the staff who are polite and helpful and the menu was good. We really enjoyed all we had. We ordered bread and olives to start which was plenty for the two of us. I’m not a huge fan of olives but these were nice. I had soy tofu as a main which was quite light and my partner had pork. He was very pleased with his food. I also had a really lovely cocktail with Malibu in it. I’d definitely come back again. The food was of a high quality, the menu quite varied but not too big and the surroundings were very pleasant and comfortable. Prices were also reasonable for the standard of food.

Very clean and comfortable room. Surprisingly and pleasingly quiet despite there being a Wedding Party on the night we arrived. Great location and lovely breakfast

Friendly greeting on arrival, and she was aware that we were going to the theatre so needed to be served quickly. Seated us at a table by the window which had a great view over Malvern and left us with the menu, letting us know she would take our order shortly. Order taken quickly, drinks and food arrived promptly but was obviously cooked fresh. We both loved our choices, duck and slow cooked belly pork were both cooked to perfection and melted in the mouth, and the extra we ordered to share, truffle and parmesean cheese fries were just amazing. Both too full for desert and conscious of the time. Both agreed we had to visit again when not on such a tight timescale

Food very nice Sunday roast lovely, friendly staff and comfortable environment, what more does anyone want

Sometimes it's a little difficult to know where to go for a quick snack when you're on a short break and have just arrived in a new town for a few days but as we walked past the Mulberry (part of the Mount Pleasant Hotel) a quick glance at the lunch menu looked to be right up our street. The staff are really friendly and happy to serve you at your table so we ordered soup and a Pork and black pudding sandwich. Both off them were excellent with very generous portions indeed. The sandwich was rammed and the side salad was delicious and plenty of it! We decided to return the following evening and again the staff were lovely and the food superb. My fish n chips was beautifully cooked and hubby's chicken burger with Katsu sauce was equally tasty. A great, welcoming find and not overpriced in the least.

Lovely hotel in a great location with friendly staff.

One side of the bed was completely collapsed. No where to sit inside the rooms. Included breakfast is good.

Lovely friendly, relaxing atmosphere. The staff were great and welcoming. The food was delicious, tasty, well presented and fairly priced. There is a good menu choice for everyone's pallet. Excellent service.

Booked this restaurant for a pre-theatre meal at 6 pm. Arrived a little early and was ordered and having a drink by 6 pm. Very prompt and efficient service upon arrival. The food quality was very good for the main meal but let down slightly by one of the desserts (cherry Bakewell tart) which was a little bit hard and dry. We had to wait 25 minutes for our desserts after ordering before asking where it was to be told a few more minutes. There was a further delay in obtaining the bill and we felt that both times we were forgotten even though it was not too busy. However, it did not spoil the experience and it certainly did not feel rushed. If you are pushed for time, I would suggest you make that clear as we left at 7:30pm after having a main and a desert which left it a bit tight for the theatre at 7:45pm showing. Parking can be a bit tight in the car park as it is not very large, so please make allowances for that if that’s a priority. More than can be a bit hilly and the car parks are generally downhill unless you’re parking on the road. Overall service was very polite and efficient apart from the delay on the desert and the bill, but it was a lovely atmosphere and the food quality on the hole was very good.

Lovely hotel in the centre of Malvern, with a car park!!! We stayed for one night, and really enjoyed our room with it's view across Malvern and it's surrounds. Staff were really helpful, so big thumbs up from us.

Great experience food was good but best of all was the service from Mel and Donna who could not do enough to make our experience one to remember

Went to the Mulberry Tree for the first time and will not be last! Great experience, from booking to the time we left. Great meal, great service, great experience - thank you! (Can I just add that when we went in to ask if they had a table for that evening, nothing prepared me for the response, "absolutely"! It defined just what an experience this was - highly recommended).

The Sunday roast was amazing, very tasty sides, the staff were very attentive, lovely view of the priory, parking on site,

Good amount of choice on the menu. Portion size was big enough for 2 courses to be ok, but small enough to allow for dessert it you want. Really good flavours on everything we had, well presented. Had a lovely bottle of red wine, within our price comfort range. Service was good, there when needed without hovering. Well spaced out tables.

Just popped in for a sandwich and a soft drink on Friday lunchtime. Service extremely professional and food soooo nice. Really great value as well, very generous portions. Making it out new go-to local. Thank you

We booked the restaurant for a family meal as they had a number of gluten free items on the menu and they also catered for children. The meal was extremely good but the staff were on another level. Extremely professional, attentive and accurate in every way - well done. The staff made the stay

Make sure you arrive in time to try an excellent cocktail from the menu, and on Friday and Saturday there is an early bird special! The very friendly, experienced and efficient staff will help you to choose if you are unsure of which will be to your taste. The meal we had was delicious, beautifully cooked, presented and served. This a great venue in a great town; don't miss it!!

Lovely Sunday lunch at Mount Pleasant. Stopped there on the off chance as we hadn't booked.Had to sit in the bar but wasn't a problem. Very good roast and comfortable atmosphere. Would go again but live in Kent, so not on door step. Thanks all at Mount Pleasant!

On entering the restaurant it is beautifully furnished and we ancipated siting in the dining room and enjoying the view to enjoy our lunch as we had pre booked but no, we were shown upstairs and then the disappointment started. No luxury to the tables and a very utilitarian looking buffet set up including the window next to the cravery left wide open making it impossible to keep the food warm! The joints of meat were very small and much of the veg tasteless as it had been in water too long. The whole thing had no atmosphere and was not at all relaxing. I am sorry we just did not enjoy it and felt we should have stayed at home and we would have done better. Very upsetting as we generally enjoy our Sunday lunches out.

We have a meal here at least once a week the service is always good the staff friendly. the food is excellent a good selection. We like a location which plays music in the background which this does the new décor is beautiful. We really enjoyed Christmas Day here. When he is in the restaurant the owner AJ will ask your opinion on things such as the new dog friendly area.

Choice of three roasts which are carved for you....nicely cooked not overdone ......substantial choice of accompanying vegetables etc. where you help yourself..I felt that the staff concerned made a point of making you feel welcome and the young lady who carvered the roasts was friendly and attentive. The dining room is decorated in a light and airy fashion which adds to the good experience.

The Mount Pleasant Restaurant is very enjoyable experience because the service is at the highest quality and the food is cooked to perfection. We have only recently discovered the Mount Pleasant & now is at the top of our Dining out locations. Remember to try the sweets, they are a must.

I have made several visits to the Restaurant in the last 6 months & I and my friends have never been disappointed. The service and food is to a very high standard and if you read any of my other reviews then you will know that I write what I see. The prices are very reasonable and quality of the food is very high. I look forward to my next visit..

Highly recommend carvery and restaurant at Mount Pleasant hotel. They also prepare a very good cream tea Shall be returning at first opportunity

Excellent food and service friendly staff good beer would go again and recommend it for a good lunch 😋

Rheee of us decided to enjoy Malvern and surroundings and reserved a table at the carvery at the Mount Pleasant. The food was delicious and abundant, and staff very attentive. Reserve a table by a window to enjoy a lovely view of the priory! After a walk to the beacon we enjoyed a lovely cream tea also at the Mount Pleasant.

what an absolute fabulous meal we had there , good service nice surroundings and a brilliant meal Sunday lunch at its best

We visited for a quick meal before going to the Banff Mountain Film Festival. The service was friendly, efficient, the food spot on a d the ambience really lovely. We foul the fault the place. Full credit to the staff. It's rare you get excellent service. I used to be a customer service trainer and the chap that served is was excellent.

Excellent Easter Sunday Roast. Only thing I would like to see is a gluten free dessert, so I could have something different than the sorbet.

We had a fabulous meal in a clean well presented environment. The food was delicious and just the right portion size, not so much we felt over fed but enough to fill us up. The service was great, attentive and friendly waiting staff.

Great fish&chips, very friendly staff:-). The venue has been recently refurbished so even nicer than before. The view is wonderful. Don't miss it!

My wife and myself had a lovely dinner in the recently refurbished restaurant the food is first class ,also the service from Dee and Jay made the evening a very enjoyable experience .We will return soon .

The restaurant staff were lovely and the restaurant had a nice atmosphere in the evening. A few of the details could have been better with the evening meal. The peppercorn sauce which came with the steak really wasn't good (and strangely the mushrooms were served with this with no warning at breakfast). We asked for the light bite mussels to share as a starter and think we should have been warned it came with chips and not bread. You couldn't really enjoy the sauce. I think the staff were a bit pushed for time at breakfast. Things on tables and on the buffet bar weren't replenished very quickly. Also, none of the guests realized the toaster didn't pop up, so people were waiting a long time and then discovering their toast was burnt.

Excellent carvery. Good assortment of vegetables. Pleasant atmosphere. Staff very attentive. Have not been there for a while since changeover of Chefs. Sorry they are not using baguettes in their bar food. Do not enjoy the replacement chunky bread. This has arisen since new chefs. Really loved their bar food previously.Recommend the carvery on Sundays but make sure to book in advance. Thank you Jay and other staff. See you next week?!

A group of friends and I visited the restaurant last night. The service was very good and after lots of tough decision making as all of the menu looked good we ordered. None of us were disappointed with our meals the starters and mains were all delicious, only 2 of the group had room for pudding and wow there were so glad they did as they were yummy. A lovely evening was had by all we will definitely be back.

Have eaten here twice now. Initially used for a quick lunch so we could park close to local picture framers. Enjoyed the food a lot so have been back since. Decent menu, well cooked food, nicely presented and decent service. What's not to like!

Really impressed with the mount pleasant, it has obviously been refurbished recently, so there is a nice ambience in there. The food is very good at a cheap price for what you get, and the staff were all attentive to our needs. Would definitely recommend and will be going back again soon.

We were in Malvern and this hotel looked welcoming, we were not disappointed. The guy who served us was happy, friendly and generally helpful. The food was excellent, my wife’s fish and chips were some of the best she has eaten. My vegan risotto was outstanding and tasty. I highly, highly recommend.

Went in to this so called restaurant at 8pm on a Tuesday night and asked for a table for 2. The first question was do you want food? When they were told yes it was like well the kitchen shuts at nine and we are quite busy. I’ll need to ask the boss. The boss was an arrogant young guy who basically said we’re too busy to serve you. So we went somewhere else just along the road where the staff were happy to serve us food in their restaurant. Mount Pleasant by name certainly not pleasant in their attitude.

Took my mum here today for a belated Mother’s Day lunch with my 6 week old baby. We were made to feel very welcome by the staff. I had the club sandwich and my mum had the fish finger sandwich. Both were delicious, plenty of filling and really tasty bread! The gentleman looking after us (Jay) was very polite and helpful. A really lovely lunch from start to finish.

This was my first visit back since the re- furbishment of the bar and restaurant. What a massive improvement, ten out of ten for all involved, such a good idea to move the reception upstairs. I was recommended to try the club sandwich by Ben, who was on the bar, good choice, it was massive and so tasty, spot on with a pint of Wye Valley. It was also good to see they have retained the always helpful and friendly staff. I will return.

My cousins were staying at the hotel so we joined them for lunch. The staff are fantastic at the Mount Pleasant and could not be more attentive or helpful. The snow was falling and the wind bitter but the warmth of the welcome and the super food mean that we are heading back there this evening for dinner.

Booked evening meal before attending the theatre which is just 5 minutes walk away. Very enjoyable meals of Salmon in cheese and herb crust and their home made burger. For dessert I chose sticky toffee pudding and cream which was outstanding, and made by the chef herself. Value for money Very attentive service and friendly staff.

We came across mount pleasent while on a walk. Lovely venue with beautiful senory out of frot window. Food was lovely and staff was friendly. We will be visiting again some time son x

We had a really nice lunch on a cold, wintery Saturday. The open fire was lit, the food was lovely & service great. Would def go again

Very attentive staff and an excellent Sunday Carvery served in a room with a quiet and good atmosphere . Will definitely return in the very near future

I have stayed at the Mount Pleasant Hotel on a number of occasions since the 21st December 2017.And I have eaten in the restaurant on each occasion. The food is top quality: the service is excellent.Once I had eaten at this restaurant, I would not eat in Malvern anywhere else and consequently, I have no hesitation in giving this restaurant this excellent reference.

Went for the Burns night menu and we were not disappointed. We were given a window table with a lovely view of the abbey. The food was excellent and the service was fantastic. Big thanks to the 'A' team of Jay and Charlotte who were so friendly and couldn't do enough for us. We will return.

I had been walking with my friends and we went into this restaurant for our lunch Good choice on the menu and staff were so polite and helpful .if I go waking in the area again I will certainly return

Our meals were excellent and well presented . The staff were very friendly and obliging, I'm sure we will eat there again

My daughter and I enjoyed an excellent light lunch today at the Mount Pleasant Hotel.We dined in the recently refurbished dining-room which has been beautifully decorated in a very modern stylish way.There were some lovely prints of various aspects of Malvern and in the fireplace thereblazed a real log fire, a welcome sight on a cold wintry day.My daughter and I had excellent sandwiches served with crisps and salad.However, we could not resist the creme brûlée which was absolutely delicious.It reminded us of the creme brûlée that we last had after her birthday treat lunch many years ago at The Savoy in London.Also, I must thank Markus, our waiter for being so friendly and efficient.A really lovely and enjoyable experience. Highly recommended.

Once again first class meal and service Jay & staff excel themselves as usual. Will definitely be coming back

1st time at the Mount Pleasant and wasn't disappointed. Excellent food and service. Definitely one to visit again.

The Mount Pleasant Restaurant & Bar is The place for Great Food...Great Service...Great Value... Great Ambiance & Great Location! It was our first Eat-Out in Malvern & will definitely be our first choice whenever we want to eat out again in Malvern! Five Star!!!

What a lovely setting in Malvern, the dining chairs are really comfy and food was outstanding, the colour of the surroundings in the dining room are very relaxing and the room was warm. My Grandchildren were well looked after too.

We had lunch in the restaurant which was excellent. There were 14 of us, all meeting together, as one of our friends were moving away from Malvern. The venue was brilliant for the occasion, we were welcomed and all looked after extremely well by the waiting staff, who were friendly and efficient. An excellent menu; delicious, well cooked and presented food, promptly served. Everyone in the group commented on how good the venue and the food was, I would definitely recommend the Mount Pleasant Hotel as an excellent restaurant and venue for any occasion.

15 friends from Malvern spa meet for lunch had a very friendly welcome good friendly service and an excellent meal would definitely go again.lovely views across Malvern and a path directly on to the hills

very pleasant environment, attentive staff, good food reasonable price. This was our first visit as relatively new to the area. We enjoyed our experience and the Mount Pleasant Restaurant and Bar is now on our list of Breakfast, Lunch or Dinner venues.

We came here in December for my girlfriends 50th birthday party. We had a fantastic time and lovely buffet food, which was all served, presented and cooked really well.The staff were excellent and were extremely helpful. Overall a great experience and we will definitely look to have a few more special nights here!

Booked table for three, delicious food served promptly with attentive (but thoughtfully low key) service. We had starters and main course only, generous portions of battered haddock with tasty chips and the sea bass, so being quite full and also suffering from colds to varying degrees we didn't try the puds on this visit. Home made chocs with the bill was nice touch. Would recommend and will also be going back ourselves.

Found this place by chance and had a very good experience, friendly chatty staff . . good food and very reasonably priced. Will go again next I am in Malvern.

We asked for a quite place and were shown into a very nice dining room. Service was pleasant and there was a nice log fire burning. Both of us chose a vegeta4ian dish which was a parsnip and carrot bake, it was delicious and well presented. There were some very tempting puddings too, one of us had the sticky toffee pudding and the other had a panacotta both excellent.