Based on 494 opinions finded in 2 websites
Based on 494 opinions finded in 2 websites
Nº 259 in 612 in Rhondda Cynon Taf
Nº 10 of 28 Indian in Rhondda Cynon Taf
Opinions
Terrible food cold could not eat it terrible will not order again had to drive to get cash couldn't pay with with card for a take away terrible never would I order there again ever
mr davies . 2024-10-26
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Lovely food as always. Came just before close and service was quick.
Sarah Jane Ryall . 2024-10-20
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Superb food, very tasty indeed, relaxing restaurant, we will be back for sure 8.5/10 🍽,,
dragonslayer3744 . 2024-09-21
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Food was amazing staff are awesome love it
Raven Flyer . 2024-08-31
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1st time visiting, highly recommended, bring your on alcohol only serves non alcohol drinks.
Ian Kemp . 2024-08-17
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Amazing food can't stop ordering. Price is just amazing as well. Could eat all day every day. Will be ordering again tomorrow
Mateusz Kocon . 2024-08-07
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Great food atmosphere, no serving alcohol though it used to
Sian Suter . 2024-07-10
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Always lovely food and so happy to help lovely atmosphere
carl wood . 2024-07-04
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Beautiful food, good service, highly recommend,awesome food
Ailsa Evans . 2024-06-15
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I have been eating at Mouchak at least once every few weeks for many years. I have tried others but Mouchak is far better than any others around. The staff are always friendly and willing to help you get the exact meal you are looking for. The food is always delicious and authentic, you will not be disappointed when you decide to eat here. ⭐⭐⭐⭐⭐
Smokey Jo . 2024-06-10
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Sizzling Mixed Grill everytime 😋
Julian Bosley . 2024-06-07
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After ordering many times from here over the past 15 years due to it being my closest Indian. I can safely conclude that the manager has an awful attitude problem and an adversity to delivering quality customer service. Every time I’ve ordered from here for delivery or pickup , it results in missing/wrong items and a refusal to redeem the situation from the staff. This is the final straw and I will not be ordering again. I’d advise you not to order from here, you will not have a good experience
Ethan Roberts . 2024-06-03
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The best food and staff but intimidating atmosphere. We had friends who stopped going there as they were threatened by other customers but we brushed it off as a one off until we experienced it ourselves. Whilst sat at a table three men were sat next to us clearly drunk and on drugs. One of the men was wolf whistling the women in there and being racist to the staff. He even sat at our table and started eating next to us. The manager said that he was a regular customer and doesn't want to lose custom by banning him. Well no wonder he doesn't get any nice regular customers because they all head down cardiff. Valley scum at it's finest, that's from myself who lives in the Rhondda.
John Wayne . 2024-06-02
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Had takeaway turned up cold so had to reheat it in the microwave, onion bahjee was tasteful shame they were cold, keema nan only half filled so I should have ordered a normal nan, won't be going back
Scooter Coleman . 2024-04-21
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Had a take away so can't comment on the restaurant but the food is amazing :)
Jessica Howell . 2024-02-13
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Lovely place. Food is plentiful and very tasty. Service is impeccable.
melanie williams . 2024-01-25
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Excellent Indian food, the best I been to
J J . 2024-01-23
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I'm really impressed with the value and quality of the food. It was the best tarka dhal I've ever tasted. The staff are very friendly and efficient. Will definitely be returning.
Eleanor Reed . 2024-01-09
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Such a good food. Ordered a few times now.
Inga Jast . 2023-12-28
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I went to Mouchak with some friends, and it was my first visit to the place, even though I only live some 3 miles from it. The food is nothing short of lovely and the staff are very friendly and totally customer focussed. The prices are also very competitive, and I have paid far more at other restaurants for the same dishes I ate this evening. This is obviously a very popular restaurant, which was evidenced by the sheer number of people who were eating there on a Tuesday evening! I’m going back……and soon!
Gaz57 . 2023-12-19
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The food was amazing as always.
Rhian Jones . 2023-11-02
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Delicious meal...had the banquet special for £15.95...poppadoms, starter, main meal, rice or chips and choice of naan breads....service was fab as was all of our meals!!
Michelle Lender . 2023-10-31
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Tried ordering on their website. Order didn’t arrive. Had notification of order but when I rang to ask where it was they said they had no order. Website clearly doesn’t work. When tired to contact via email none of the email addresses worked on their website. Left hungry and frustrated. With little understanding of how terrible their systems are. Will not be using this Indian again
Ant M . 2023-10-13
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Placed an order to be delivered but it never arrived
Antony Morgan . 2023-10-13
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Lovely selection of meals, reasonably priced.
Brian Knapgate . 2023-09-21
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We ordered a takeaway on 9th September….it was shockingly awful….watered down mint dip and curry and dry ,hard chicken pieces in a thin sauce …Jalfrezi was just hot chillies with no spice flavour . It tasted like some left overs. We used to enjoy this Indian but not any longer and won’t be using again
angeladw2018 . 2023-09-10
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Absolutely awful. Food and service. Used Mouchak for years,it used to be the best Indian around but now it got to be one the worst. Never go their again.
Chris Tolhurst . 2023-08-28
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Food Great ServiceGreat Atmosphere great Great time had by all, plenty of delicious food,prices were fantastic definitely recommended
Nigel D . 2023-08-16
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Order arrived hour and 10 minutes late! A full 2 hours and 40 minutes after ordering, food was freezing cold and chips full of black bits, and 1 of the starters missing!! Wont be ordering in a hurry again!!!
Donna Smart . 2023-07-22
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Awful food, frozen chips really greasy onion bahjees, the curry looked and tasted like it came out of a jar. No popadoms with chutney tray, sauces watered down. Never again
Claire J . 2023-07-16
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Ordered my first time from here a collection. Was ready ten minutes after I ordered. I called to make 2 amendments the website missed and they got it spot on. Service inside was super fast and food stunning. Will be back soon thanks
Sharon Hill . 2023-07-07
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Beautiful banquet deal which consists of 5 courses, friendly and attentive staff, nightly recommend
Stacey Brennan . 2023-07-05
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Always an excellent meal at the Mouchak and the staff are very welcoming so first class experience
Adam Watkins . 2023-07-03
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I really must b the unlucky one looking at all the reviews Ordered food tonight at 6pm arrived at 19.50 after ringing twice to chase it up was told left 10mins ago rang again was told driver needed to return back to shop ! Hence my food Luke warm : cold /chicken tough really disappointed
Lisa Evans . 2023-06-28
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Very nice food. Had about five time and nice every time
Matt Lane . 2023-05-31
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Just finished our takeaway. Everything but the naan was dismal. This used to be a top curry house but not anymore. Never had a sit down but if the takeaway is anything to go by .....avoid
Gordon Potter . 2023-05-06
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Outstanding value for £15 for a no frills five course meal
Jason Carr . 2023-05-02
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By far our favourite takeaway. Lovely food, and although waiting times might be a bit longer, and it's not the cheapest, it's the best quality Indian food locally in our opinion.
Victoria Matthews . 2023-02-21
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Very tasty takeaway, both madras and biryani as they should be, lots of tasty spices
Jeff Williams . 2023-02-16
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Absolutely amazing food, great service and a lovely welcoming setting.
Shaun Parfitt . 2023-01-09
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Cracking little venue. Excellent food and service. Highly recommended Can't wait to go again.
jaslou1 . 2022-12-27
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absolutely 💯 % never fail to enjoy ,amazing food and staff best around x
Deborah Walker . 2022-11-22
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Always loved mouchak and I understand the need to save cost but really ordered a kemal nan bread took two bites and thought I cant taste any meat split the bread and there were two small pieces of meat in there will not get from here again gone downhill
Terence Duggan . 2022-10-23
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Ordered garlic rice and got pilau rice, if you could call it a prawn vindaloo, it was hot but had about 5 prawns, will never buy from there again, I’ve had too many bad orders from there Wouldn’t recommend
Karl Evans . 2022-06-25
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First time using this Restaurant for a Take Away. Firstly the food was so tasty, by far the best up the Rhondda. Secondly I’d like to thank them for going out of there way to even deliver it out of there delivery Zone. Highly recommend 👍🏻
Mark Griffiths . 2022-06-11
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Great eat in or take away curry house. Good quality tasty food.
Ade Dav . 2022-06-11
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Spot on. Always great food. Always great service.
Neil Morgan . 2022-06-01
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Lovely food, great service, all around very great, I recommend going there for family meals
Demonblev . 2022-05-14
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First time back since Covid hit us all, and things have changed. They no longer serve alcohol, and even though the service and the prices are still very good, my food wasn't anything like as good as was and my husband also described his favourite dish as being a bit bland. We will go again, just to make sure it wasn't a bad evening for them, but not for a while !
Karen Patricia . 2022-05-12
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Gone down hill recently - last two weeks dishes have not been as expected. Tonight a butter chicken without tomatoes in the sauce, so a korma or something, but they tell me that’s how they do it. Last week I had a chilli tikka masala, which was sweet and laced with coconut; strangest variations Ive ever seen, so going to try elsewhere in future
richard murray . 2022-04-07
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Shame u need to take your own alchahol, however great service and food speaks for itself, fabulous.
Claire Sheppard . 2022-03-22
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It was OK, probably wouldn't go again as there are much nicer places closer to home.
Jenny Green . 2022-02-20
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Great food, never had any problems always my number 1 Indian takeaway!
Katie Jayne Iveson . 2022-02-12
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Really nice food great service great dining experience 👌
Kelvyn Milward . 2022-02-11
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Was once really good. Waited almost 2 hours for a delivery and when it arrived it was cold beyond being able to salvage it in the microwave. Tried calling 5 times and it would ring and cut off. Called from a different mobile and got an answer straight away. They did offer to replace it in 90 mins but I refused and accepted a refund on the driver collecting the whole order of nearly £60 to return it. I would not have left this review if they had just answered my call instead of cancelling me out on recognising my number. Shame as like the food when I eat in the resturant but never again.
Rodney Weston-Wesgate . 2021-12-21
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We had a birthday meal here for my daughter 18th birthday and the staff was very friendly and and couldn't do enough. The meal was was lovely and all served fresh. I would highly recommend x
Leanne Thomas . 2021-12-12
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Fantastic food, great prices and very welcoming
Tina Mountjoy . 2021-12-11
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Orded delivery tonite chips were cold. had hair in naan bread & was sick half way through eating food. Never again. We normally av great food here no problems but definitely has put me off
Kelly Kitchener . 2021-10-30
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Just had a delivery couldn’t fault it fantastic taste absolutely tops thanks guys 👍👍
willsbcfc . 2021-10-15
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If i could give 0 stars i would, just spent nearly £35 between 2 people ! Cold, tasteless and watery. No flavour in anything, chicken overcooked. This was my first and last visit !! Avoid Avoid Avoid !!!
Ryan Stevens . 2021-10-06
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Food is always on point, whether eaten in or taken away.
Jam es . 2021-08-22
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First time but definitely not the last food was excellent service was second to none well impressed value for money with top class food loved it highly recommend this place
Malcolm Down . 2021-08-10
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Lovely food excellent service small restaurant so could be very loud on times ..due to other diners ..no fault of the staff ....
kay davies . 2021-07-30
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Really nice food nice restaurant
Craig Kitchener . 2021-07-20
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The staff could not have been more helpful, they were good fun and we all enjoyed the banter. The food was spot on and there more than enough for everyone.
Anthony John . 2021-07-04
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Amazingly tasty food and very good service.
Waldemar Heldt . 2021-07-01
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Food is top class, one of the best sit in indians around!
Claire . 2021-07-01
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Waited nearly 2 hours for delivery, when calling up to see where it was the operator was rude and inconsiderate. When the food came it was missing items. Rang back andthey said it wasn’t on the order which it was. Food was also dry and tasteless won’t be ordering again.
Rhos1986 . 2021-06-20
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Menu had plenty of choice and the service is excellent. As for the meals, I can only say its one of the best I've had.
ian . 2021-06-11
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Waited over 2 hours then when the food did eventually turn up it was cold
Ian Rundle . 2021-03-13
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Very expensive for what we had not much meat and loads of sauce , would not order again.
Sarah Jones . 2021-02-28
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Enjoyed all mymeals at the mochark in restaurant or take away
Carol Price . 2021-02-19
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Waited over 2 hours for delivery only to be shouted at when calling to see where it was, have eaten in the restaurant before and food was really good, will never use again. If you can't compete orders don't take them or at least apologise to a customer not shout then hang up
Gary B . 2021-02-13
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Food didn't even show up. Waited 2 hours then rang to get someone just hang up on me. Everything was shut by the time we realised it wasn't coming. If they had just told me the order wasn't coming I could have made other arrangements. It was my wife's birthday too
Michael Rasmussen . 2021-02-08
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Excellent service beautiful food great prices also lovely staff thank you mouchak
Carley Darby . 2021-02-05
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Used many times. Their level of service did go downhill for a spell with orders having the odd missing item but seems has improved lately. Food is great though.
Ceri Peart . 2021-02-04
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Ordered delivery at 6pm food hadn't arrived by 8pm . rang constantly but no answer . Decided to try different takeaway who delivered in 35mins . Mouchak then turned up at 21.30 . Only 3hours 30mins after we ordered . They explained that they were busy . . No apology . What a poor way to run a business .
Arseeeeee . 2021-01-01
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The food, service and quality is always excellent here. If something is wrong with your order please tell the guys here - they understand and rectify it instantly. Being really fussy with food, I have to say that this is the best takeaway I have ever used. Great value and never disappointed.
brettj850 . 2020-11-25
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Great food tasty plenty of it warm and good value for money
dean baker . 2020-11-20
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Fed up of ordering certain dishes and having the wrong food or food missing , the chicken madras was awful about 5 pieces of chicken in it and the lamb pathia was quite tasteless
hayleyking1970 . 2020-10-31
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First time here. Covid safe. Amazing food One of the best I ndian meals I hav had. Highly recommend.
Ceri Ford . 2020-10-21
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Very nice ,sagloo was fabulous, Nan bread yummy all off it ty xx
Elizabeth shirley . 2020-10-16
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Friendly. Very good food and atmosphere
Kevin Lewis . 2020-09-26
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Love the food but absolutely HATE eating in there. The customer service is absolutely terrible. I'm not one to complain but I feel really uneasy there with how rude they are. I've been told by loads of people the staff are horrible with bad attitudes and I'm better off ordering than eating in and I've ate in there twice now and experienced this from a few of them. Storming off huffing and puffing, shaking their heads when you ask for something as well. The first time I went with work and everyone I was with said the same thing and second time was with family and they all noticed too, my family went back another time and said they were the same again. I was going to complain but had a feeling they would just chuck me out and I'd already waited for my table to be ready for an extra 20 mins on top of the original time I'd booked for so I just grin and bared it. I don't know why they have such bad attitudes, they really need to sort out their customer service. I work in a restaurant so this isn't acceptable. Terrible experience.
Beth Lewis . 2020-09-09
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Lovely takeaway was a big order and the food was brilliant, one meal was missing and when contacted it was with us within 5 minutes. Great customer service, thank you.
steve c . 2020-09-08
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Fabulous food and service yet again, love this place xx
Sue Collins . 2020-08-21
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Taking precautions against covid seriously. Bigger firms could learn from them
orders123 stock . 2020-08-03
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Super quick delivery service and absolutely amazing food ❤ will most definitely be ordering again and as soon as this pandemic is over we look forward to coming to try the buffet out and make an evening of it. Thankyou we really enjoyed x highly recommend x
Gemma Kuropatwa . 2020-07-02
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Amazing Indian restaurant!!! Warm and friendly and staff are always welcoming.
Ceri Barnes . 2020-06-10
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2 takeaway curries that turned out to be tasteless, lacking in any heat or spices. Our first time here and we both love our curries but our experience left one curry we could not eat and had to be put in the bin. If that is what a bhuna should be we’ve been hoodwinked for 45 years. Sorry we won’t be back
Nick D . 2020-05-23
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Absolutely brilliant place to eat or take away. One of the best in South Wales.
martin hembrow . 2020-03-20
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The takeaway was extremely salty quite inedible really, a shame because our last meals there have been quite good.
Karen Calvert . 2020-03-14
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Smashing, great food and friendly staff.
david burton . 2020-03-05
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Whoever said to come here for a decent chow mein must be On acid! The radiator at the back was broke and there was no chart music There was also some kids loitering outside and I ended up arguing with mrs Won’t be coming back
Nevada Mareno . 2020-01-31
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Food is nice but the delivery time is a lottery anything between 45 mins and 2 hours
fred bloggs . 2020-01-23
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place could do with a bit of an update. . but food was very tasty and plenty of it at reasonable cost.
Elaine Owen-Soergel . 2020-01-23
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Good service, good food good ambiance.
David Roberts . 2020-01-14
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Ordered for delivery, was told 1 hr wait. Still 2hrs 20min and no sign of the food rang twice to be fobbed off. Wont order a takeaway from here agan
ninja kian vlogs . 2020-01-11
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Firstly we waited 2 hours for our take away to turn up freezing cold, then we opened the bag to find two main dishes missing which included the “free” chicken tikka masala and onion bhajis that they apparently give out with orders over £20, when I called the number provided on the email sent when I ordered food I was greeted with a rude man who kept telling me to hang on while he spoke to other people. When I finally managed to explain what was missing he replied with “we’ll deliver it next time” I said this wasn’t possible as we needed the food tonight and his response was “you’ll have to come and get it.” When I said I wanted it delivered he then got defensive and said “it was free anyway so does it matter” It’s very clear that they are using the free items to get you to spend over a certain amount then not delivering them, sure trading standards would like to hear about that. The person they have answering the phone is a rude badly spoken man, the food tasted like cardboard and was freezing and I got no apology from them. Waste of money.
1234kl . 2019-12-22
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Beautiful food. Our favourite restaurant!
Beth Abbott . 2019-12-07
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253 Opinions
What could have been a good meal was spoiled by a combination of poor service and tough meat in my wife's lamb curry, it had not been a lamb for at least a couple of years. Head waiter's behaviour was downright weird and his understudy was overworked and abrupt. Very slow to take your order, and takeaway meals appear to get priority over diners. Maybe picked a bad night when they had staff issues because the place seems popular enough and they did knock a fiver off the bill for the poor lamb but would have to improve massively to tempt us back.
50 Opinions
1723 Opinions
Placed an order through just eat for collection. They had a good deal on for 30% off when you spend £25. Collected food within 30 mins and was delicious and left me with enough to eat tomorrow! Even threw in some free onion bhaji!