Based on 6.135 opinions finded in 2 websites
Based on 6.135 opinions finded in 2 websites
Nº 406 in 477 in West Berkshire
Opinions
Always a great experience at Greggs. I would like to say thank you to Monika and Karolina who were working today in the morning. It was very busy but the girls were quick, friendly and very helpful. Highly recommend this place.
Wiktoria 7 . 2025-04-13
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Exceptional service from Monika at Costa. Quick service and hot food brought to our table. It really was delightful to get such service with a smile. Well done Monika!
Helen Overton-Smith . 2025-04-12
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This is a motorway services, everything is sterile and very expensive
Andy Jenner . 2025-04-12
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We just had a lovely meal at chow Asian kitchen at motor services reading. Brat was very helpful, friendly & we really enjoyed the food.
Kieran Kelly . 2025-04-10
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Was served by Varun..... awesome service
Patrick Ndirangu . 2025-04-09
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Served by Varun at Burger King excellent
Keith Ridgway . 2025-04-09
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Excellent service 10/10. Adnan Was really helpful.👍🏻
Halimah Ahmed . 2025-04-08
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Good food just Disappointed that ice cream masheen dose not working
keisha patel . 2025-04-08
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I am a regular customer who spends a lot of time travelling and so make frequent stops at your services. I never tend to say much as i have always been impressed by the customer service at your branch however recently i have been disappointed to see a lack of support from the management team. Often the units may be understaffed especially during busier periods but they continue to work hard to make the experience as memorable as possible which is why i keep coming back. However i am inclined to say that they deserve a lot more recognition and support from those above them. It has come to my attention that the management team seem to spend a lot of time delegating and not always supporting teams where they can. I often see the site team taking time outside to have multiple coffees and smoking breaks and take out moments of staff which has become more and more apparent during my frequent visits. It would be nice to see them playing a more active role within the team especially as if it wasn’t for those below them my experience would not be so positive.
keira bull . 2025-04-08
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they can't even give you the right change back absolutely useless staff.
Peter dukess . 2025-04-08
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Excellent service. Mubashir was really helpful.
Rujan Ranjitkar . 2025-04-07
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Mohammed from burger king was exceptional
muhammad ahmad babba . 2025-04-07
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Love it Costa is my best start on my regular Tuesday Wednesday way to work great quality of coffee and favourite pastries with always speed and the highest quality of service from Monia and Lou
MJS 1507 . 2025-04-06
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Pavitra gave us such lovely customer service today at Pret!
Harriet Clulee . 2025-04-05
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Served by Pavi very friendly and helpful
Oliver Chope . 2025-04-05
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Favourite stop before hitting the M25. My usual routine is to get a Costa coffee - but I've usually saved loyalty points to pay! The price difference to other Costa outlets is considerable.
Adrian Peel . 2025-04-05
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Popped in for a coffee and bite to eat
Dan Hollis . 2025-04-04
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Excellent place to stop. Clean toilets and showers available. Huge dining areea. A lots of grass for trip with furry friend. Quite a lot of selection of what to eat. Kfc, Costa, Burger King, WHSmith with yumii Krispy Kreme doughnuts and good selection of books, exceptional service from Sylvia
Przemyslaw Spychalski . 2025-04-04
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I went to the Moto services M4 east bound and Adnan served me very nicely in Greggs
Jammoju Suresh . 2025-04-03
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I would like to say huge well done to Magda from Greggs on Reading East for helping me to find my car Keys, she noticed me when I was crying and she kindly ask me if im ok and I she can help. Magda you are trully hero and well hunanbeing, I hope to meet more people like Magda in my life
Martyna Games . 2025-04-03
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Very nice service. Everything professional. I highly recommend.
Dawid Wojcieszko . 2025-04-03
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Great service , can’t complain adnan great customer service 10/10
Tyler Roberts . 2025-04-03
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very friendly and polite staff, finally I found greggs with hot sausage rolls, girls handled the long queue efficiently and did not have to wait for a while.
Szymon Dabrowski . 2025-04-03
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Always enough parking spaces and Good place for munching
Usman Malik . 2025-03-27
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Amazing station especially for school trips, recommend. Only this to improve Is to add McDonald's 😁
Aurora . 2025-03-21
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Service station was ok , but they have no cctv anywhere, we had our vehicle broken into , our holiday luggage and passports stolen . No cctv in this day and age is very poor , a lot of scum around
Chris Pike . 2025-03-16
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The Asian food of Chow, especially katsu curry chicken. Very delicious!
Jeremy Pun . 2025-03-11
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Moto services always smell! Reading not the worst but close
Lee Thomas . 2025-03-09
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Great friendly staff and good food
Stephen Richards . 2025-03-09
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Witnessed someone cleaning urinals and sink tops with same cloth. Disgusting
Neil Claydon . 2025-02-28
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Overpriced, dirty and smelly. Why do we put up with this in the UK?
Tony Wheeler . 2025-02-16
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Location is great, good sized car park which is what you need. However the toilets absolutely stink of urine. It's really bad.
Drew Hinch . 2025-02-16
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Quick, clean and plenty of fast food choices.
Lee Mitchard . 2025-02-14
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Stopped at the M&S for a sandwich and a coffee. Really tasty wraps and good coffee but 5 stars go to the staff who were super helpful and friendly.
Tim Johnson . 2025-02-12
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I only gave this a 5 star because the westbound wasn't available.
ThatCOVguy . 2025-02-12
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Motor way services... what do you expect. Ps. The KFC is less than great!!
Carl Davey . 2025-02-10
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Greggs is horrible for opening on time in the morning. Anita is always late. So many customers get turned away.
Eduard MI . 2025-02-05
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One of the better services with a spacious seating area and decent food options.
Brian Morgan . 2025-01-24
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Great for the showers. Mostly when I've attended, they are clean, hot, and decent pressure.
Dave Mitchell . 2025-01-21
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Clean bright and spacious. Has marks, newsagent and food outlet. Toilets are always clean.
Rob Bellini . 2025-01-20
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My mum always told me that if I didn't have anything nice to say, not to say anything.
Frenchy Flicknife . 2025-01-14
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The parking lot is surprisingly even, with no holes. SNAP payment at WH Smith. Showers are available after collecting the key at the WH store, you leave your car key. Showers are clean, hot water, good pressure. I don't know how it is during the week, but there are plenty of places on the weekend - you can enter the outer paradises backwards. Cameras are installed! Peace and quiet. There are fast food outlets in the building, a food truck, M&S and WH stores in front of the entrance
Agnieszka Wajdzik . 2025-01-12
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Found staff very obliging and friendly.
Michael Hooper . 2025-01-11
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Nice modern services. All very clean and tidy. Fast charger for our car was great.
Grahame Irwin . 2025-01-07
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Just stopped to use the toilet but had to walk all through the restaurant to find it almost with my legs crossed. Signage wasn't very good either.You would think they would make them more accessible for people who have been cooped up in their cars for miles
Lynda George . 2025-01-06
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Very convenient services when driving to London from the West Country. Also sells genuine Cornish Pasties.
Pieter Greyling . 2025-01-04
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Services fine. Parking app a god damn joke.
Adam Relihan . 2024-12-29
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Plenty of parking!! Toilets clean, but service station is looking old and in need of updating
mark saunders . 2024-12-29
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We always stop here on our way to London
Amanda Jenkins . 2024-12-26
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Good services, can get very busy, but Costa is there, so all's good
Lance Boston . 2024-12-22
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Lovely. I always stop here as it’s the best services
Rachel Edwards . 2024-12-15
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Great Services with all facilities for all passing travelers!!! Here you will find everything you need for your travels...
Milan Bártík . 2024-12-14
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Do not eat at the chinese takeaway, the food is disgusting,
Jose Bolou . 2024-12-05
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Average services, toilets smelt disgusting.
Cliff Mercer . 2024-12-03
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Good services. Nothing to special about it. It has KFC
Adam Hale . 2024-11-29
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It's a good strategic stopping place to use the loos, get a drink and a bite to eat. I find motorway services fascinating places to stop at. A high street under one roof, a microcosm of society in one place, everyone on their own journeys in life. You can park upto 2hrs for free, after that the parking fee is quite steep at £15 so make sure it's only a pit stop!
4468 . 2024-11-25
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There is a rank of EV chargers at the far end of the carpark including high speed chargers… and they are installing more! The service area includes an M&S Food shop and Pret. Costa coffee have a drive thru, a self service point and a cafe in the main building. Not my favourite coffee and it was very expensive!
Paul Osborne . 2024-11-11
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WHY do these service stations have to rip you off? Just pure GREED
Mark W . 2024-11-10
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It was safe at night, there was a lot of traffic in the parking lot but the space was free at night. You can pay through SNAP. Payment in WHSmith store at checkout. Unfortunately, I did not receive a food/shopping voucher
Piotrek K . 2024-11-09
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It is a service station, Costa coffee in Smiths is reasonable priced
john moore . 2024-11-06
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It's a motorway services. Costa and Burger King open when I went, 9am. Not much else to say really.
Paul Foxall . 2024-11-04
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Dirty, eat in your car I have never been to a services that is so dirty, all of the tables hadn't been wiped down and it was very quiet. Eat in your car unless you want to be surrounded by dirt, grime and cross contamination.
Andrew Thomas . 2024-11-02
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Stopped here for a break on the way home from France. Decided to stay the night but needed to download the app, which didn't work. Had to abandon the idea and moved on to another service. Then, I got home to a parking fine for £60 for staying 10 mins over the 2 hour limit.
james williams . 2024-11-02
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Easy for a stop for refreshments and rest
Andrew Cox . 2024-10-27
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Something good is happening with services of late. Yes, the fuel price is still high compared to your local shops and same selection of shops and fast food but.. Easy parking and plenty of free EV spaces. Everything looks much more sleek and modern. Electric sockets and mobile charge points. Even several desk work stations that were seemed very popular. Honestly I got a feel of wework. I like it!
Sam Aberman . 2024-10-25
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Has good amenities. Nothing out of the ordinary. But fit for purpose and loads of electric chargers run by Gridserve who generously fleece you for the kWh rate.
Peter Farrow . 2024-10-24
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Plenty of parking and hood clean facilities. Nice range of food and drink options with general store type shop. A few green spaces and plenty of bins. Nice stop overall. Happy to use again.
Adrian Bell . 2024-10-23
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Always stop here on the way to Heathrow Airport
Stephen Bates . 2024-10-13
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Greggs staff were unbelievably busy this morning, but still managed to produce a great coffee a breakfast roll. Well done you guys 😀
Dave Glover . 2024-10-12
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Usual standard for services. 2 hours free parking, additional parking can be paid for. Toilets clean and showers available in main building. Reasonable range of shops and outlets, prices normal for services
Gina Cleere . 2024-10-12
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Everything you need from a services. However the animals that visit the toilets 🙃
Jordan Price . 2024-10-08
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Good clean toilets A range of shops available Very busy Easy to walk from the car park area
Sarah Jones . 2024-10-08
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Busy as always in a motorway service area. No problem parking
mark C . 2024-10-07
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Excellent services have been going here for years so nostalgic as it was my childhood service station
Leo Kemmery . 2024-10-06
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Clean, excellent customer service.
lester broom . 2024-10-05
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Travelodge right next door to moto....food and basic shopping. The Moto mall was brilliant and had lots of choices. KFC 🍗 takeaway was good .. though prices in the shops for travelling sweets etc exorbitant.. m&s meal deal was best..
Bodilly Mill . 2024-10-04
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The toilets were clean but the smell was terrible definitely not tebays standards
simone barnett . 2024-10-04
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Mens toilets disgusting Trucks parked in coach bays Won't be bringing coach and customers here again
Robert Amour . 2024-10-02
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Good place for drivers 4 1/2 hour rest break.
Paul Wakefield . 2024-10-01
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Con poca elección para el viajero cansado que se aloja en el Travelodge, vinimos aquí para la cena. Rápido y fabuloso, ¡pronto estábamos metiendo en nuestros trozos de pollo SF y patatas fritas! Buena relación calidad-precio. Bonita zona de estar - ligero y espacioso con cabinas para aquellos que quieren un poco más de privacidad y estación de carga.
Helen H . 2024-09-25
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Busy service rescue depot here too
Rs500ybd . 2024-09-23
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I dropped in as I needed to top up my charge on my car. Could see from my app that there were plenty of available charge points and that they were high voltage fast chargers. Popped the car on but had a failed connection. Went into the services. Got comfortable and returned to hook up. All fine, back in for some coffee and food. Returned to the car after 20 mins to find I was 90% battery. Off I went on my way. Delightful 😊
Stan Bond . 2024-09-23
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Standard services lots of shops and food outlets toilets where clean and tidy
Commercial_vehicle_services . 2024-09-20
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What can I say its service station stop
Jeremy Francois . 2024-09-19
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Stopped here for a coffee very tidy and clean
Kaz Rose . 2024-09-17
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Just a typical services. Toilet clean and tidy with a good selection of eateries.
Darren Beach . 2024-09-11
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A welcome stop on a long drive. Good selection of fast food. Toilets clean and plentiful. Lots of parking.
Craig Carter . 2024-09-04
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Probably the only sensible parking lot in the Reading area (apart from the one on the opposite side of the motorway). There is plenty of room for trucks here. The price is the same as usual on websites in England, i.e. £31 per 24 hours. Up to 2 hours free of charge. Possibility to purchase parking with a food voucher (then £34). Clean toilets and showers. It's free in England. Standard gastronomy. There is Burger King and KFC and a few other food places. In addition, there is a shop. Apparently there are sometimes incidents of tarpaulins being cut and stolen... the parking lot is not guarded, so keep that in mind.
Marcin Krzywicki . 2024-09-01
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Arguably one of the best service stations on the M4
David Matthews . 2024-08-28
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Used Costa, more expensive than most but did get proper crockery when requested.
L C . 2024-08-28
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I didn't see single cleaner there . The toilet is disgusting and not cleaned regularly, in my opinion this is the worst moto service I ever went to .
Thara Pillai . 2024-08-27
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only popped in for the loo and a coffee
Jim Walker . 2024-08-27
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Excellent!! By far the best services thus far on the M4. Easily accessible, plenty of variety of food outlets… Place is pretty clean and well used. This services is found just before the Theale exit. Has everything you need for a stop including electric charging points. Highly recommend.
evan penglis . 2024-08-26
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Great range of food choices, lots of toilets and very clean.
Charlie Walker . 2024-08-23
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One of the better services. Good seating area and reasonable choice of food. Fairly clean.
Sandy Cooper . 2024-08-23
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Typical services with extortionate fuel prices. A few pence a litre could be justified for some of the services they provide 24hrs, but the premium they charge is pure profiteering. Useful only if you need a toilet.
Russell B . 2024-08-22
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Visited kfc. My wife ordered kids fillet burger meal along with vegan burger and tower burger meal. Staff forgot both drinks off of both meals. Also the vegan burger was Inedible. Forget the mouth biting into it, you couldn't even break it with your hand. Wife managed to receive a refund, but management did nothing to retain a customer and agreed that the vegan burger was super stale. Terrible service
Bhupinder Dhillon . 2024-08-22
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It's a services on the M4 that's OK as services go.
Andy Robertson . 2024-08-22
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Good for a quick break.Toilets coffee and food.Nice and clean
Elizabeth Trim . 2024-08-20
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Decent services to stop if you're on the M4.
paul blackburn (Dead Circuits) . 2024-08-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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120 Opinions
This isn't my typical review. Over the last year, I have stopped here nine times at the services. Three times, I actually attempted to get a coffee through the drive-through, but they had no ice to make the drink. The drive-through is designed that you will be stuck in line if you decide not to get a drink or they don't have ice to make your drink. This scenario happened all three times, and I was stuck in line and then had to wait for vehicles in front to leave, and then I could leave. The other times I actually went inside, just to be told the same thing, they don't have ice to make the drink. But I can walk over to Burger King, and they have ice. So my question is, are they not allowed to get ice from the same place that Burger King gets it, or have the employees not prepped correctly? All I know is this is the last time I will stop at this services, not just Costa Coffee.