Moto KFC in West Berkshire

Better than expected Not crowded Dog friendly.

Short travel break on journey to airport

I love Monika from WHS, she is very friendly, helpful and kindly person

Good for a toilet stop and grab something to eat

Costa at Moto with Lou and Mo is well run and the service is excellent. Nothing is to much for them and the customer experience is faultless

Always the service station we use.

If you're like me, and you enjoy a good motorway services, then prepare to feel nothing as you step inside Reading. There's food and magazines. There's bottled water and toilets. There's pastries and mobile phone accessories. This is an incredibly typical motorway services. None more average. The only thing that might set it apart from other locations is that the gents toilets are usually hideous and caked in the filth of previous visitors. So that's something.

Has everything you need when you stop at motorway services, coffee snacks and facilities

Clean and tidy with lots of parking some of it in the shade which was nice during the hot weather.

One of the better moto services to be fair staff are very pleasant

I had a truly awful experience at Greggs due to the disgraceful behavior of two staff members, Ajay and Adnan. I specifically asked for a vegetable bake as I follow a strict vegetarian Hindu diet. To my shock and horror, I was handed a steak bake instead—completely violating my religious beliefs. When I brought this serious issue to their attention, not only did they fail to apologize or show any remorse, but they found it funny and laughed about it. This was not just a mistake—it was disrespectful, ignorant, and absolutely unacceptable. This incident has deeply upset me. It’s not just about food—it’s about respect for someone's religion and culture. The lack of accountability and empathy displayed by Ajay and Adnan was shocking. Greggs needs to take immediate action to train staff on dietary sensitivity and customer service. No one should be treated this way. I hope this message reaches someone in management because even the EHO rating wasn’t displayed on the outlet who takes customer concerns seriously—because this kind of behavior cannot be ignored.

Great service from Pavitra in Pret, very friendly!

Good pit stop on the way back to London

Great service provided by very friendly Karolina. I’ve been greeted with big smile and served efficiently. Will back soon! Dawid

Monica and Karolina Very nice and Helpfully. Professional service. Make me very happy.

Brilliant experience -Jeremy was very friendly , professional - amazing customer service 🫰🏽

Always a great experience at Greggs. I would like to say thank you to Monika and Karolina who were working today in the morning. It was very busy but the girls were quick, friendly and very helpful. Highly recommend this place.

Exceptional service from Monika at Costa. Quick service and hot food brought to our table. It really was delightful to get such service with a smile. Well done Monika!

This is a motorway services, everything is sterile and very expensive

We just had a lovely meal at chow Asian kitchen at motor services reading. Brat was very helpful, friendly & we really enjoyed the food.

Was served by Varun..... awesome service

Served by Varun at Burger King excellent

Good food just Disappointed that ice cream masheen dose not working

they can't even give you the right change back absolutely useless staff.

I am a regular customer who spends a lot of time travelling and so make frequent stops at your services. I never tend to say much as i have always been impressed by the customer service at your branch however recently i have been disappointed to see a lack of support from the management team. Often the units may be understaffed especially during busier periods but they continue to work hard to make the experience as memorable as possible which is why i keep coming back. However i am inclined to say that they deserve a lot more recognition and support from those above them. It has come to my attention that the management team seem to spend a lot of time delegating and not always supporting teams where they can. I often see the site team taking time outside to have multiple coffees and smoking breaks and take out moments of staff which has become more and more apparent during my frequent visits. It would be nice to see them playing a more active role within the team especially as if it wasn’t for those below them my experience would not be so positive.

Excellent service 10/10. Adnan Was really helpful.👍🏻

Excellent service. Mubashir was really helpful.

Mohammed from burger king was exceptional

Love it Costa is my best start on my regular Tuesday Wednesday way to work great quality of coffee and favourite pastries with always speed and the highest quality of service from Monia and Lou

Favourite stop before hitting the M25. My usual routine is to get a Costa coffee - but I've usually saved loyalty points to pay! The price difference to other Costa outlets is considerable.

Pavitra gave us such lovely customer service today at Pret!

Served by Pavi very friendly and helpful

Excellent place to stop. Clean toilets and showers available. Huge dining areea. A lots of grass for trip with furry friend. Quite a lot of selection of what to eat. Kfc, Costa, Burger King, WHSmith with yumii Krispy Kreme doughnuts and good selection of books, exceptional service from Sylvia

Popped in for a coffee and bite to eat

I went to the Moto services M4 east bound and Adnan served me very nicely in Greggs

I would like to say huge well done to Magda from Greggs on Reading East for helping me to find my car Keys, she noticed me when I was crying and she kindly ask me if im ok and I she can help. Magda you are trully hero and well hunanbeing, I hope to meet more people like Magda in my life

very friendly and polite staff, finally I found greggs with hot sausage rolls, girls handled the long queue efficiently and did not have to wait for a while.

Great service , can’t complain adnan great customer service 10/10

Very nice service. Everything professional. I highly recommend.

Always enough parking spaces and Good place for munching

Amazing station especially for school trips, recommend. Only this to improve Is to add McDonald's 😁

Service station was ok , but they have no cctv anywhere, we had our vehicle broken into , our holiday luggage and passports stolen . No cctv in this day and age is very poor , a lot of scum around

The Asian food of Chow, especially katsu curry chicken. Very delicious!

Moto services always smell! Reading not the worst but close

Great friendly staff and good food

Witnessed someone cleaning urinals and sink tops with same cloth. Disgusting

Location is great, good sized car park which is what you need. However the toilets absolutely stink of urine. It's really bad.

Overpriced, dirty and smelly. Why do we put up with this in the UK?

Quick, clean and plenty of fast food choices.

I only gave this a 5 star because the westbound wasn't available.

Stopped at the M&S for a sandwich and a coffee. Really tasty wraps and good coffee but 5 stars go to the staff who were super helpful and friendly.

Motor way services... what do you expect. Ps. The KFC is less than great!!

Greggs is horrible for opening on time in the morning. Anita is always late. So many customers get turned away.

One of the better services with a spacious seating area and decent food options.

Great for the showers. Mostly when I've attended, they are clean, hot, and decent pressure.

Clean bright and spacious. Has marks, newsagent and food outlet. Toilets are always clean.

My mum always told me that if I didn't have anything nice to say, not to say anything.

The parking lot is surprisingly even, with no holes. SNAP payment at WH Smith. Showers are available after collecting the key at the WH store, you leave your car key. Showers are clean, hot water, good pressure. I don't know how it is during the week, but there are plenty of places on the weekend - you can enter the outer paradises backwards. Cameras are installed! Peace and quiet. There are fast food outlets in the building, a food truck, M&S and WH stores in front of the entrance

Found staff very obliging and friendly.

Nice modern services. All very clean and tidy. Fast charger for our car was great.

Just stopped to use the toilet but had to walk all through the restaurant to find it almost with my legs crossed. Signage wasn't very good either.You would think they would make them more accessible for people who have been cooped up in their cars for miles

Very convenient services when driving to London from the West Country. Also sells genuine Cornish Pasties.

Services fine. Parking app a god damn joke.

Plenty of parking!! Toilets clean, but service station is looking old and in need of updating

We always stop here on our way to London

Good services, can get very busy, but Costa is there, so all's good

Lovely. I always stop here as it’s the best services

Great Services with all facilities for all passing travelers!!! Here you will find everything you need for your travels...

Do not eat at the chinese takeaway, the food is disgusting,

Average services, toilets smelt disgusting.

Good services. Nothing to special about it. It has KFC

It's a good strategic stopping place to use the loos, get a drink and a bite to eat. I find motorway services fascinating places to stop at. A high street under one roof, a microcosm of society in one place, everyone on their own journeys in life. You can park upto 2hrs for free, after that the parking fee is quite steep at £15 so make sure it's only a pit stop!

There is a rank of EV chargers at the far end of the carpark including high speed chargers… and they are installing more! The service area includes an M&S Food shop and Pret. Costa coffee have a drive thru, a self service point and a cafe in the main building. Not my favourite coffee and it was very expensive!

WHY do these service stations have to rip you off? Just pure GREED

It was safe at night, there was a lot of traffic in the parking lot but the space was free at night. You can pay through SNAP. Payment in WHSmith store at checkout. Unfortunately, I did not receive a food/shopping voucher

It is a service station, Costa coffee in Smiths is reasonable priced

It's a motorway services. Costa and Burger King open when I went, 9am. Not much else to say really.

Stopped here for a break on the way home from France. Decided to stay the night but needed to download the app, which didn't work. Had to abandon the idea and moved on to another service. Then, I got home to a parking fine for £60 for staying 10 mins over the 2 hour limit.

Dirty, eat in your car I have never been to a services that is so dirty, all of the tables hadn't been wiped down and it was very quiet. Eat in your car unless you want to be surrounded by dirt, grime and cross contamination.

Easy for a stop for refreshments and rest

Something good is happening with services of late. Yes, the fuel price is still high compared to your local shops and same selection of shops and fast food but.. Easy parking and plenty of free EV spaces. Everything looks much more sleek and modern. Electric sockets and mobile charge points. Even several desk work stations that were seemed very popular. Honestly I got a feel of wework. I like it!

Has good amenities. Nothing out of the ordinary. But fit for purpose and loads of electric chargers run by Gridserve who generously fleece you for the kWh rate.

Plenty of parking and hood clean facilities. Nice range of food and drink options with general store type shop. A few green spaces and plenty of bins. Nice stop overall. Happy to use again.

Always stop here on the way to Heathrow Airport

Greggs staff were unbelievably busy this morning, but still managed to produce a great coffee a breakfast roll. Well done you guys 😀

Usual standard for services. 2 hours free parking, additional parking can be paid for. Toilets clean and showers available in main building. Reasonable range of shops and outlets, prices normal for services

Good clean toilets A range of shops available Very busy Easy to walk from the car park area

Everything you need from a services. However the animals that visit the toilets 🙃

Busy as always in a motorway service area. No problem parking

Excellent services have been going here for years so nostalgic as it was my childhood service station

Clean, excellent customer service.

The toilets were clean but the smell was terrible definitely not tebays standards

Travelodge right next door to moto....food and basic shopping. The Moto mall was brilliant and had lots of choices. KFC 🍗 takeaway was good .. though prices in the shops for travelling sweets etc exorbitant.. m&s meal deal was best..

Mens toilets disgusting Trucks parked in coach bays Won't be bringing coach and customers here again

Good place for drivers 4 1/2 hour rest break.

Con poca elección para el viajero cansado que se aloja en el Travelodge, vinimos aquí para la cena. Rápido y fabuloso, ¡pronto estábamos metiendo en nuestros trozos de pollo SF y patatas fritas! Buena relación calidad-precio. Bonita zona de estar - ligero y espacioso con cabinas para aquellos que quieren un poco más de privacidad y estación de carga.

Busy service rescue depot here too

I dropped in as I needed to top up my charge on my car. Could see from my app that there were plenty of available charge points and that they were high voltage fast chargers. Popped the car on but had a failed connection. Went into the services. Got comfortable and returned to hook up. All fine, back in for some coffee and food. Returned to the car after 20 mins to find I was 90% battery. Off I went on my way. Delightful 😊

Standard services lots of shops and food outlets toilets where clean and tidy

What can I say its service station stop