Based on 4 opinions finded in 1 websites
Opinions
I'm so glad that Sara G had a good experience, when the delivery messed up her order. I however had completely the opposite customer service! I rang this restaurant after Just Eat said they had delivered, but we never received our food. The arrogant person identifying himself as Akil, the manager, told us that it wasn't their problem, after keeping me on the phone for over five minutes, chasing up our order, and to get in touch with Just Eat. No apology, nothing. The fish and chips are nice from here, but there are other chippies in Bolton, you know!? Disgraceful
Jae D . 2024-06-05
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10/10 to the lovely man, who fixed the Uber eats drivers mistake, the driver left us someone elses food, probably cause he was chatting away on his mobile, after 10 mins trying to contact the driver via Uber Eats help, finally get through to him, he then refuses to return as hes now 3.8 miles away so pretty much get told take it up with Uber, not my problem, even though he delievred the wrong order, to the wrong person. Rang the restuarant directly, the guy who helped us was amazing, nothing was too much trouble, he sorted the food being made again and even delivered it directly to my house, in what i am assuming his own vechicle, very promptly on a busy Friday night, he was so apologetic and sincere, worlds apart from Uber Eats plc and their ignorant driver!! Have ordered from here in the past and im happy to say this has not put us off, simply because of how well it was dealt with by the person I am assuming to be the manager..
Sarah W . 2024-01-05
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really bad. never come here. messed up our order. chips are cold. sausage looks and tastes like my 💩. dont waste your money and avoid at all costs
Connor K . 2023-09-30
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Outstanding Fish and Chips. Been here a few times and always consistently amazing Fish and Chips and really good value for money. I mean Fish and Chips, 2 sides and a drink for £9.99 that is just a great deal and the quality of the fish and chips is truly outstanding.
Illy7860 . 2023-06-10
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Well friendly white female and really friendly Asian Female . Asian males not freindly at all .Been about 6 times and chips can sometimes be needing longer cooking times . Cheese pie when your paying a premium a chepo horribe tasting pie wasn't what I Had expected curry is very weak. Asian rap music isnt nice tom listen to will start going back to town centre chip/restaraunt .
mr M . 2023-05-08
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638 Opinions
First time at this restaurant since it moved. Very impressed with food and service. Menu has good choices. All food arrived hot and was of good quality. The portion sizes were also good value for money. Based on our experience would certainly recomend.
665 Opinions
Yet again another fantastic meal at the Bon smithy great staff great food so luck to have this place so near a must visit can’t recommend enough ❤️❤️❤️