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3.0

Based on 16 opinions finded in 1 websites

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Nº 397 in 451 in Carlisle

Score
OpinionsNoteTripAdvisor163.0

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On returning from a round trip to Morecambe we were ready for lunch. I suggested to my friend to turn off the M6 att Carlisle as easy access to Morrisons. When living in the Forth Valley area I often used their cafe at the Stirling store & was never disappointed with my meal. I was very surprised that there wasn`t a Queue. We both chose fish,chips & garden peas. When it arrived the fish was tiny & curled up on our plates, the chips must have been made hours before & left under a heat lamp, the peas were just edible. I had never visited Morrisons for some time as their nearest store to me is 35 miles away in Dumfries & after this visit I doubt whether I will ever visit again. I was totally embarrassed as I was treating my friend to what I expected to be a first class lunch.

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boblowdon . 2024-09-10

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I regularly use the cafés in Morrisons stores and they are usually very good. This cafe in Morrisons Carlisle in absolutely a disgrace because it is so dirty. I first noticed that my shoes were sticking to the floor as I walked!! The tables and chairs were dirty, the children's high chairs were filthy (legs and seats not cleaned) and the menus were sticky too!! If it had been the result of a busy day, it would have been understandable but it was obvious that the cleaning standards are poor over a long period. This is far, far more than surface dirt!!

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The accommodation advisor . 2024-05-29

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Visited the cafe for a family breakfast today. We regularly visit but felt I had to leave a 5 star review this time. Everything was perfectly cooked and was nice and hot. The staff were pleasant and helpful and we didn't have to wait for our food very long at all. There were some staff from a nearby supermarket eating as well so that's quite a compliment too! Thoroughly recommend a visit.

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ANNE D . 2023-08-06

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Served by a really nice lady called Sandra - the food was great and the staff gave lovely customer service.

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faith m . 2023-01-03

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Awful food and I won't be back either because later on the night me and my son suffered with diarrhoea it was over cooked the sausages done by deep fried and not on a griddle were well over the holding time the mushrooms were deep fried aswel as the fried bread I was a acting supervisor at southwaite service station back in 2001 and I would have never have served food like this the only thing what was cooked fresh was the fried egg

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Mark . 2022-07-12

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We normally call in once or twice a year but with Covid & broken bones it was our first visit to any Morrisons since Sept 2020. The food ordering system has changed. It took a few mins to work it out. One we had & seated or food arrived surprisingly quickly. Usual good quality but I have a feeling portion sizes have shrunk slightly.

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Dave C . 2022-04-07

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Ordered full English breakfast today at 12.50pm. First - table mix up as 2 different people allocated the same table. Lots of dirty tables, not being cleared! Not many places to sit. Waited 15 mins for breakfast. No hot water available for teapot - had to use the hot water from the coffee machine which was hot but not boiling so tea not up to standard. On arrival the breakfast was very dry, rubbery, fairly lukewarm and definitely overcooked. It was on special at half price - terrible. We will not be back - there's lots of better places to go. You need to up your game Morrisons

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728poshpink . 2021-09-24

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Yesterday at approx 4pm we had popped in for a hot chicken but had to wait 44 mins done a little shopping then decided to go for a drink whilst we waited. Took too long to be served. My husband went to get white sugar for his tea but they were empty. All staff had disappeared so I had to go to kitchen door to get attention of staff. She checked a few cupboards there wasn't any, she disappeared came back and said barista didn't have any either. I asked if she couldn't get one off shop floor she said. No. By this point my husband's tea was cold. Not much of an apology other than she said she was on her own... On the way out we saw two further staff pondering the menu board.. absolutely disgusted and I'd rather sit in the car next time. Definitely won't be back and it needs shut down. Even tried using the excuse of 'the way things are' for not having any white sugar !!!!!! If this has been noted for customers my husband would have chosen coffee as having the option of Demerara in tea just does not go well !!!!

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DebbieK1585 . 2021-09-15

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Stuck in car alarm for a couple of hours and need to do some shopping and grab lunch. Stopped in Morrison’s and had lunch at the café. What a lovely surprise, food was great and plentiful and it was very inexpensive and would definitely recommend for quick family lunch- service also great.

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AngusM493 . 2021-08-22

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Went to cafe for evening meal, around 6pm ( an hour before closing). For some reason, trying to attract the attention of staff and indeed at other Morrisons cafes for service, is really difficult. Once ordered, the food rarely arrives within 30 minutes.

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561maureenf . 2020-09-11

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I’d been to Dumfries Morisons the week before and everyone there was so polite and considerate thought I’d go again here. Never again! Not only were the staff rude but inefficient. They waited till I’d queued for 10 mins before informing me I had to have a table to order. Then when I did order wait till I was finished to say there was a delay with meals. I’d been waiting patiently for 45 mins before they said they didn’t have my meal in. Maybe this is due to covid but I would hope they learnt from the Dumfries branch that it can be done and done well.

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200h_lo_sec . 2020-08-25

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Yes this is a chain and not haute quisine but the food here is plentiful and cheap. The brekkie is so big we could not eat it all and some eg the black pudding tasted dry and had obviously been in a bain ,marie keeping warm but you pay for what you get. It filled us up and was quite yummy. Kids loved it. Great tea. Good coffee from the machine...one of the best machine brews.Super convenient when shopping.

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hbrisbane . 2019-12-22

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I went to Morrison’s it said on the website £2 but it said £4 in store.I ask staff but there said it was £4

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kieranskinner123 . 2019-09-22

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Canteen style cafe within a supermarket. Self service providing good value for money especially the breakfast selection.

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traveller175England . 2019-08-20

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A great cup of latte coffee and nice scone or muffin in nice clean cafe served by friendly staff.worth a visit.

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ronfocus . 2019-07-09

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Had lunch here with my wife and both meals were not to Morrisons usual standard, my breakfast tasted as thought it had been kept warm under a heat lamp, egg was hard bacon was like rubber fried bread was too hard to cut as it was the crust, sausages, beans and mushrooms were thr best, my wifes fish and chips were OK apart from the chips being hard. Not sure if I will go back probably use Sainsburys.

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Deepdiver2011 . 2019-06-26

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