Thyme Restaurant & Bar in Carlisle

I am afraid all the recent reviews sum it up. Waited an hour for mains, the list of what food was not available… it was easier to ask what they had! On chap complained he had asked for a rare steak and got well done, no apology offered but full payment expected. The staff team leader apologised repeatedly for the wait to customers and stated they only had two chefs. Given the reviews going back months this is not a new issue. The company needs to invest in staff who can prepare more than one meal at a time and they clearly need more chefs or capable chefs.

I was contemplating going elsewhere but after a loooong drive decided not to. I thought previous reviews maybe harsh and not warranted, it did look cosy and comfortable. The staff are lovely so this makes it hard to put review. Not expecting 5☆ food far from it. I did expect Spahgetti Bolognaise to be cooked through with no frozen bits. The food was replaced but cooked like it had been nuked. My daughter had the Chocolate brownie and 3/4's through was eating plastic. Thankfully spat out. OK she's 20 but if this was a child. So do better please £85 for 4 people. There is a fast food chain over the road. Do yourself a favour and eat there.

First of all food took 1 hour too arrive. Service barely showed up. It's a nice place but when I got my pizza it was cold. NO REFUNDS?? A forklift picking up crates is more enjoyable than waiting

I’ve been sat for an hour waiting for food.

“Fully booked” 6 people in restaurant waited over one hour for a pizza and food didn’t turn up, left restaurant and Ordered food to hotel. away with work who pay for our meals and hotel don’t honour it with no refund….

Not a bad setting for hotel bar with plenty of seating. Unfortunately £3.25 for a lemonade is a rip off so be careful what you order. Lager at £4.25 is not so bad.

Adjacent to the Premier Inn. Very relaxing inside, with nice food and a decent array of drinks. Can be busy at peak times.

This hard one to review the inside is lovely and a very relaxed place to eat the staff are great they look after you really well . Now the food the menu is basic and they sometimes don’t have all the choice . This used to be totally different I was disappointed June 2022 🤨

Food and service good recommended

Disgusting food and poor service