Based on 77 opinions finded in 1 websites
Based on 77 opinions finded in 1 websites
Opinions
I used to go regularly for breakfast but now it is an absolute rip off. Sausage barmcake consisted of 2 very small sausages on a dry barm cake. £3.50. They charge £1.05 for a single sausage and there for £1.40 for a dry barm cake! I know cost of living has gone up by 10% in the last year but price of breakfast has increased by 50%! Never again!
Philip B . 2024-09-25
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This is a customer-friendly supermarket which has the feel good factor. A bright and airy restaurant, food and clothes hall. Has a seasonal outdoor greenhouse selling interesting plants. Well done Morrisons of Catcliffe!
S D . 2024-04-24
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Only called in for coffee. It took 35 mins to prepare. Tables full of dirty pots . Would have ordered food but it was obvious that other people were not happy with their food and the waiting time. Felt sorry for the staff because they couldn’t cope. Nobody obviously in charge . Total lack of organisation.
Geraldine Copley . 2024-01-09
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Well what can I say, had the ramsden sausage, chips and mushy peas, food was barely warm and mushy were definitely not mushy, grandaughter had a cheese sandwich that left a lot to be desired. I personally would not eat there again for a main meal. Twice I have tried a dinner and both been dissapointed. Only meal I have been happy with there is breakfast but let's face it, you cannot go wrong with cooking a breakfast
Julie W . 2023-11-10
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Coffee lovely & service brilliant. However, tables filthy, used a wet wipe to get rid of the stickiness & it was so dirty. All furniture shabby & dirty. Used the toilets which were just awful. Two out of order, no toilet roll in the one working. Checked the cleaning timetable on the back of the door & they hadn't been checked for five hours. Not good enough Morrisons. Employ more staff your current ones are under so much pressure.
hectorbrown90 . 2023-07-19
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Popped in for breakfast on our way to Ladybower. Used the self service, food and drink arrived quickly. Was one of the nicest breakfasts we’ve had and friendly service too. Definitely will return if in the area.
loopy1407 . 2023-07-13
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Ok so 3 star for standard of the food, i Ordered a toasted ham and cheese sandwich, lady returned and was very polite and said no ham, which is fine, she offered other substitutes so had the cheese and tomato instead, was lovely, partner had full English he enjoyed that, child had mash and sausages, he ate the mash but not the sausages, advised the staff member before placing child's order of his pea allergy as this meal came with peas, asked to leave the peas out, my child had already consumed most of his mash before pointing out in shock to me one little shriveled up pea on his plate!... I was shocked and was about to play hell up! Yes it's just one pea but my child is highly allergic to peas, nuts and eggs, and if he had consumed this pea he could of had anaphylaxis shock as he has in the past with peas, But thank God my child didn't have an allergic reaction! After discussing it with my partner if we should complain or not, we thought because he had already ate most of his mash and was then full they would just state to us "well he's already ate most of it and he's fine" and also I know in the terms they can't always guarantee cross contamination etc etc so thought wasn't worth the hassle, we didn't want any free be or money back or vouchers etc, hense why we didn't complain either, but on sleeping on it and thinking more about it, we should of said something just so that they are more careful as this could happen to some one else.
Clcatini . 2020-08-11
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Visited today (a Saturday) for a takeaway breakfast and shocked at how rude the lady at the door was. I understand the need to advise people to adhere to covid rules but there is absolutely no need to shout to or speak to customers like children, which is what she is doing. Serious customer service training needed urgently. Can see a lot of other customers feel the same. Disappointed before I haven’t even received my food. Won’t visit again.
T7949BJelisab . 2020-08-08
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Called in to do a big shop decided to have a snack. We just had drinks and sandwiches and it was really nice. This is a lovely Morrisons cafe and always busy.
Chastravelman . 2020-03-02
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We had a mix of fresh sandwiches & a pot of tea. Comfortable with friendly staff. Clean & good variety menu. Thank you.
Alan A . 2020-01-16
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Lovely breakfast served by friendly staff . Excellent value delivered hot and quickly . Lots of other things on offer . Only grumble is weak tea as needs more than one bag
coughandcath . 2020-01-02
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I had seen the christmas menu advertised from £5.75 for just a turkey meal or two or three courses, prices vary depending on what you have, a starter with a main or main with a dessert or all three. Anyway we went around 1pm, the cafe was fairly busy, so waited in a short queue, eventually got to the till and I ordered two christmas dinners, the lady on the the till asked if I wanted cranberry sauce so I replied yes and she said was there anything else, so said yes we would like christmas pudding as well, so she replied oh you want the christmas meal, so had to start the order again (it seemed a bit of an inconvenience to do this, she explained she had to put each item in separate!) A turkey meal with cranberry for two and christmas pudding for two, one with cream and one with brandy sauce, we were charged £21.20 for two meals, two puddings, a small bottle of orange juice and standard bottle of still water. Found a table, moved dirty plates, put the number up, anyway the THREE christmas meals arrived quickly, we pointed out that we only ordered two, he took the extra meal away, gave him the receipt, he took this to the till and gave us £5.75 cash, no receipt back or offered to refund back onto the card. Just realised writing this review there was no cranberry sauce. The meal was hot but the turkey was two slices of flat processed meat but okay, a small serving of carrots and sprouts, one stuffing ball and a yorkshire pudding, also lots of gravy. After finishing the main meal, put the second number up for pudding and waited a good ten minutes, the pudding was a good sized portion and the brandy sauce was hot but not too hot to eat. A good value meal.
Jo P . 2019-12-02
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Called in for a light lunch and noticed mashed avocado on toast with a poached egg. Sounded nice so ordered it. When it came (as you can see from the photo) it was poached egg on toast with a side bowl of avocado- I asked the server why it was not mashed as in the photo he didn’t know. Then I realised it was unripe and too hard to eat let alone mash. He said there was nothing he would do. I left it and had lunch at home. So disappointed. Come on Morrison’s. Great location. Customer service please !
MiriamM967 . 2019-11-11
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Called in with my wife on the way to the north east. Absolutely cracking full English breakfast, just the job. Very friendly staff. Will definitely call in when doing this journey next time.
Michaelyore1969 . 2019-11-10
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Just done a bit of shopping nearby so decided to call in for lunch. We hadn't been in here for years and I must say it's a nice morrison's. We both ordered fish and chips as we've had many times in various other stores.This was no exception the fish was really top quality and really big portion. The chips seem to have improved in all the shops it was a really nice lunch and very filling. Will certainly call here again when we in the area.
Chastravelman . 2019-09-28
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Welcoming cafe with good choice of food. Hot food is delivered to your table so it doesn't go cold while queuing, great idea. Friendly staff.
Ann D . 2019-06-13
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Ordered 2 chicken, bacon and leek pies with chips and peas with side order of onion rings and when it arrived no jugs of gravy arrived so by the time we tracked down the 1 member of staff up to explain he had not brought our gravy our meal was barely warm. Also cut into the onion rings and was full of flour, which same again by time we tracked staff down to show him, we had finished our meal when he asked if we would like some more. We felt sorry for the 1 member of staff due to him serving, dishing food orders out and washing pots, slave labour comes to mind. We would not have a meal there again.
Julie W . 2019-06-07
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food good value for money, the separate barista coffee is as good as the big coffee houses and at specials costing just £2.50 for coffee and danish/teacake its a bargain!!
Sylvia004 . 2019-04-30
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Called in for a business lunch only to be greeted by rude, obnoxious and scruffy looking staff. Picked up 5 different cups to find each one had tide marks around the inside them all. They blamed it on the dishwasher not working properly???The knives & forks were also dirty. As were the tables and chairs which were covered in food remnants from previous customers. Combined with the terrible smell I felt physically sick and was quickly begining to regret ordering the food. When it did eventually arive it was barely luke warm. After noticing items were missing from the plate I called out to the 'sloth-like' waitress who happened to be slauntering past dragging her feet whislt wiping her nose on her sleeve, who totally ignored me. As i called out a 2nd time she shouted "I heard you the 1st time". This has to be the worst cafe in the whole of South Yorkshire and needs to be reported to Enviromental Health. Absolutely disgusted
Trek W . 2018-12-12
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Popped in for tea an a snack. The tea pots all looked absolutely disgusting. I looked over to the Barista Bar and no one was serving so took a risk with the teapots. We both had tea with a slice of egg custard tart. The filling in the tart had little flavour and the tea was not great. Cups and teaspoons were not clean giving us an overall feeling of disappointment.
DeeVincentDay . 2018-11-21
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popped in on way home after night out in Sheffield
ianferg1967 . 2018-11-12
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Had breakfast Not good Don’t understand because it was a good place for breakfast Not anymore Hidden under my eggs Awful
923phill . 2018-10-17
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My steak pie was brimful of meat with a thick, tasty gravy filling. It came with garden peas and choice of potatoes. I went for chips which were fresh and plentiful. There was an accompanying small jug of gravy ( I love gravy on chips - which I call wet chips). My wife’s regular haddock and chips was so huge that we had to check that she hadn’t ordered an extra large portion by mistake. The fish was good fresh quality in a nicely crisp batter and came with a choice of garden or mushy peas. There was a notice asking customers to note they had new, improved coffee and it was a very reasonable drink when we tried it. Seriously good value for money here.
LamplighterYork . 2018-06-13
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Called in on a snowy bank holiday for a breakfast. We ordered and it was delivered quickly. Plenty too. Cups and cutlery clean. Polite and helpful cafe staff. You have certainly raised your standards again Morrison’s. The best Morrison’s breakfast is had here. Well done Morrison’s - keep it up.
MiriamM967 . 2018-04-02
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Called in for a light meal before shopping. Staff were just not ‘switched on’ and just on a go slow. After ordering I picked up cutlery which was just dirty. Returned to get another set and found everything in the container to be dirty. I told the guy on the till who said it would be the dishwasher not working and shrugged. I asked for clean and eventually someone brought some to me but the dirty cutlery was never changed. When the meal arrived it was lukewarm. I won’t eat there again, real concerns with hygiene and staff competence
BuffyRocks . 2018-03-25
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Had many a Morrison’s breakfast over the years but first time here. The usual excellent value for money food and what you would expect from any Morrison’s. This restaurant had new and colourful furniture which was unexpected and only added to the ambiance.
VivendaLuiza . 2018-03-14
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Went shopping after work Saturday in morrisons and decided to eat in the cafe.
traceyr217 . 2018-02-19
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Called in for a light lunch yesterday. Fairly busy but didn’t have to wait too long for cheese and bacon omelette with peas and jacket potato although hubby had chips and beans. It arrived hot and looked appetising. Lady on the till interested and polite. Still some improvements needed like wiping down tables, ensuring clean cutlery and mugs. Please ensure that waitresses DO NOT put thumbs or fingers in every plate they bring out from the kitchen. Nice to see hats being worn with hair tied up for hygienic reasons. Keep going on the improvements to get this Morrison’s cafe back to the BEST Morrison’s cafe.
Miriam M . 2018-02-15
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Not too good the fish was cold inside and the chips were like they’d been left too long. Nobody seemed bothered about it, not good customer service
Mapoo . 2018-01-22
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Loved this cafe as it was the best Morrison’s cafe but gradually it is deteriorating with dirty cups and cutlery, always out of teaspoons and milk pots. Staff need to be more attentive to the service. As diners clear the tables the next diner sits down to a dirty table as staff not attentive to wiping it down.
Miriam M . 2018-01-14
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We called in here for a breakfast and coffe The barista coffee station was fine great coffee better than all the rivals nearby then ordered 7 full English breakfast all arrived promptly no hassle decent portions and very reasonably priced so would go again
carl k . 2017-12-24
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I paid for a custom breakfast costing 70p per item and a couple of slices of toast. it arrived by waitress in around 5 minutes and tasted great. Far better than poxy Tesco and their Costa crap. Can't beat good old fashioned proper cooked breakfasts.
Markandfamily2014 . 2017-11-18
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Disgusted at the state of this cafe. Only three dirty trays. Just had a sandwich as we didn't fancy any meals. Knives and forks were filthy, cups stained and no teaspoons. Sandwiches were adequate but tables were not cleared and ones that were, were dirty. We usually stop here as a cheaper alternative to the service stations but will have to rethink, maybe McDonald's next time
Luvsholidays . 2017-09-05
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Estábamos esperando yerno y decidimos tomar un café y helado para nuestro nieto nieto. orden tomadas y esperamos, y él esperó, y esperó, en la cocina, el personal parecía se charlando y haciendo nada más. Finalmente después de esperar 45 minutos el helado llegó. Bien que fue demolida con bastante rapidez, pero tener que esperar tanto para un helado era inaceptable, ya que dos parejas que después de nosotros, tenía sus comidas, antes que nosotros.
johnl1950 . 2017-07-27
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Pedí patatas fritas mini fish n chips normales, la madre pidió pescado de tamaño n, amigo ordenados patatas fritas salchichas, huevos y frijoles. Madre apenas teníamos patatas fritas, pero me divertí mucho en mi plato de mini. La comida llegaba fría, se veía las fichas habían hecho bastante tiempo. Lo sucedido a Morrisons Cafe? Que bueno por el precio, pero ahora me parece apresurado y no como de gran calidad. No me creo que iré de nuevo por un tiempo.
Mapoo . 2017-07-15
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He tenido algunas buenas experiencias en Morrison durante los últimos 30 años.
mbeckett2013 . 2017-07-04
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Tenía el pescado Mini n chips, es realmente agradable y muchas sólo para un buen bocado. . . Sin duda recomiendo el pescado con patatas fritas
Mapoo . 2017-05-12
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He utilizado el Café morrison sobre una base regular y encontrar la relación es excelente. El menú es bueno y los cambios a menudo, así no se hace nada aburrido. Los niños pueden comer gratis en cierto tiempo.
Tony A . 2017-05-10
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Well laid out, clean, food good, good service. Friendly staff always willing to help. Prices very good
stringtiff . 2017-05-01
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Lovely atmosphere, very clean. Polite and happy staff. Food excellent it is hot and looks appetising as well as tasty. Tables not too close to each other either.
Lady Patricia H . 2017-02-25
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Called in for a cooked Sunday breakfast - quick service and food items cooked well with a lovely soft egg as ordered. One request though Morrisons if you are reading this - please supply soya milk in the cafe and please wipe trays down properly. Customer service has improved but it could be better. When is the free wifi starting as the notice just states "coming soon" and has done for months now since the new great decor? This was the best cafe but has dropped in my ratings.
Miriam M . 2017-01-29
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Came here with my husband for a full English breakfast. The cafe wasn't very busy but we still had to wait over 35 minutes !!! For 2 small English breakfasts. Staff look slobbish and untidy, sorry but it wasn't the best look when customer facing
Pace8811 . 2017-01-08
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Called in for a meal after shopping.Long que and staff very slow.Did not help that some of the meals that were supposed to be available were in fact not avilable.Like no fis or ham sandwiches.Ita a super marked for gods sake.Tables were left with other peoples used plates and left over food.Never again.We had to clear and clean our table.Meals took ages to arrive and were far from even warm.
airstreem . 2016-11-14
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Visited for breakfast last Saturday . The refurbished restaurant was much less 1960s cafeteria than before . The service was very friendly the food arrived quickly and was hot
coughandcath . 2016-10-17
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Recently renovated and they have improved the quality of the food on offer in the restaurant. Good for kids as they have a kids menu
Teresa P . 2016-09-25
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For shoppers or others just for the cafe. Good range of affordable food ordered and paid for at the till and brought to your table
Davick . 2016-09-09
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We stopped off for breakfast before doing our shopping. The staff were polite and seemed very cheerful.The food is priced good and tastes good too. The service was fast, we only waiting 10minutes on our breakfast. Very filling and tasty too! Will go again
Lindseey123 . 2016-08-25
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Called in but the till faulty. Ordered at till. Verbal Order give to assistant as it wasn't going through to kitchen. Waited 30 minutes to be told order not placed. We reorded after an apology. Food came hot even though order wrong. We we hungry so didn't complain. On occasions like this management need to support team to ensure good service to regular and new customers. This was a one off I hope so will be in again.
Miriam M . 2016-08-17
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Had Fish and chips at Morrisons, Teignmouth. Wishing I hadn't. After eating this soft very 'wet' "fish" I felt quite sick. Had to go in the store and buy some Andrews salts. I asked the assistant in the restaurant to tell me what type of fish it was. He told me cod...I don't think so! This fish had no flavour and was quite mushy. It's obviously not cod otherwise the menu would say so....wouldn't it?Surely the type of fish being served should be clearly displayed for customers who must have a right to be aware of the food being offered.
hepa . 2016-04-05
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We came upon this extremely large Morrisons whilst away for the weekend and decided to have some lunch in the cafe. As with all of these cafes there is a strange order system as the till at the front is never staffed; we stood for several minutes watching staff in the kitchen who had seen us but made no effort to assist. A lady then appeared at the till at the end of the counter so we walked down whilst she walked off shouting loudly about how staff never do anything and she is always left to fill things up- never good to hear staff moaning like this never mind shouting loudly! We ordered our food which arrived in good time, was hot, tasty and presented much better than other M cafes we have eaten in. A large cafe which was quiet in comparison with the store (£1000s worth of flowers were going out the door as it was eve of Mothering Sunday!), and quite clean. A variety of tasty food at good prices. Large car park, toilets, petrol station and all the other departments Morrisons does so well.
ELAINE B . 2016-03-12
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We shop at Morrisons in Whitefield, Manchester, every week and have lunch in their cafe. I used to have the fish and chips, which was really good but then the fish seemed to change so I started to have bacon, egg, beans and toast. The beans are always lukewarm, the bacon half-cooked and the toast like warm bread. Most times it doesn't look as though it's been near a toaster! So, I went back to the fish and chips. MISTAKE!! The batter is flat, the fish is a very strong flavour and this week the batter wasn't even cooked. It was white and wet when I peeled it from the fish. Nowhere can I find where they say what type of fish it is. So that's ended the fish and chips again for me. Another point that spoils this cafe, which is very clean-looking, is the constant messages on the tannoy. Twenty two times one week in under an hour, and so loud over the cafe you just can't hear each other speak. Surely this can't be necessary. I count the times each week and it gets ridiculous. The only good thing is that the cafe's better than the one where I live.
sandra h . 2016-03-10
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Called in whist shopping today for lunch. Fish and chips. Gorgeous fish in light batter. Chips and garden peas. Very busy but quick service today. Food hot. Clean cutlery (not always so). Don't forget to put your used dishes in the racks to help the staff !
Miriam M . 2016-02-19
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Called in for a late breakfast yesterday Halloween and the staff were dressed up in fantastic costumes. The Ultimate breakfast at present costs £5 with a small orange juice which is great value for money. Staff friendly. Still don't like the idea of putting away trays as this new idea is still not working and tables remain untidy for longer than if the cafe team just cleared the tables in the first place. Please cover all cakes for sale under covers and not just a couple as it more hygienic. New coffee machines. Prices increased. Kids still eat free after 3pm which is great.
Miriam M . 2015-11-01
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On our visit on 6 October there were flies crawling on the uncovered cakes on the display counter. We ordered Hunters Chicken @ £5 each and then sorted through the cutlery drawer in a vain attempt to find a clean knife and fork each - we had to pour some tea onto a paper towel and clean some! We also had to wipe the table as it was smeared with food. Our teapots had parts of the lids missing and were not very clean. When our Hunters chickens arrived they were luke warm and when we turned them over they were covered with lumps of black ash on the underside which we had to scrape off! The staff here seemed to be working very hard but never seemed to catch up - perhaps they require more. Urgent action is required. We definitely would not recommend Morrisons Cafe. We think it is dirty and the food was poor quality and expensive.
Dave S . 2015-10-07
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I have never had a bad experience eating at morrisons. Admitably, it's not cordon bleu but the fish and chips are great. Miles better than Asda cafe without a doubt
traceytart03 . 2015-07-19
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Called in for breakfast this morning and it was quick, hot and tasty. Servers behind the counters/tills polite and friendly but table servers need some customer service training! Today I was disappointed with the cleanliness of the cutlery and table clearing but on other visits it has been a lot better but for the food - best Morrisons cafe as I said earlier. Plenty of seating. Didn't wait long for food this morning.
Miriam M . 2015-06-04
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A basic cafe that offers most of the things you will find on a pub menu. I ordered chip, chill and cheese this was well cooked and tasted nice.We didn't wait very long for it to come
chocolatecoke . 2015-05-12
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recently tried to eat there on a Saturday lunchtime. Told hot food had thirty minutes wait. Didn't have the time so we went elsewhere.
Warwick122 . 2015-03-02
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spontaneous breakfast and all in all it was OK ... could have been a bit warmer but for £8 for 2 of us including tea and extra toast it was fine. Bacon, sausages, eggs etc all edible. Toast fab! Just love Morrisons toast for some reason !
Gladys1913 . 2015-02-22
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Mum dragged me in here once. I was probably kicking and screaming at the time because doing a shop for her is a social event and lasts two hours so I really didn't have time for something to eat on top of that.BUT, it set off a trend for me because they offer what I would call, school dinners and snacks at a great price. Certainly not where you would go for something special of course but certainly can't be snubbed if you're peckish...
Richard W . 2014-11-08
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Used to love Morrisons Fish & Chips, there Fish was massive with a lovely crunchy crisp batter and flaky white fish, the past couple of times has put us off won't be having again the fish was small flat and when you cut into it end up with a pile of wet mush, disappointing.
Tracey R . 2014-09-23
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Good cuppa, meals adequate the place was clean, good service plentiful, for a quick meal and not expensive worth a visit when shopping
Ykylady . 2014-09-02
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I wouldn't go back there again - the chips just didn't taste right.I tried asking for a Hunters Chicken without BBQ sauce I was then informed by the waitress that the meals come from a readymade packet.
Carly S . 2014-06-09
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Morrisons has always been famous for it's cafe Fish n Chips always tasty and very fulling. Today that didn't happen. The fish has changed smaller it didn't taste like Cod or Haddock. Only 13 chips on the plate. Come on lol that sounds stupid being able to count chips. You might have reduced your prices abit in the supermarket on certain items but your making it back on your CRAP Smaller none tasty Cafe meals. Never again.If you want a good Fish n Chips go down road to Whitbys and sit in car.
Mapoo . 2014-04-26
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Ok if your in a rush or dining on a budget, everything hot but the presentation leaves a bit to be desired, Staff well presented and usually cheerfull ,but everybody can have an off day.well worth a visit.
fred h . 2014-04-16
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We go on a regular basis tend to have sandwiches and toddler has lunch box. Sandwich s same as always very nice and value for money. Also a wide variety to choose from staff always nice and polite would recommend.
nowMRS . 2014-04-10
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Visit the cafe this lunch time - always been great value and we have always enjoyed the food (eaten there for years) but today was a different story!! Morrisons this week has changed its menu - oh no!! No more traditional breakfast when it was so popular. So we tried the new 'build your burger' - £4 plus extras - well the bun wasn't too fresh as it cracked - a slice of bacon 60p and a slice of cheese 60p and the chips £1 so all in all we had to pay £6.20. Not again. Bring back the old menu and the better tasty food at proper prices! Customers will be lost - intact when we visited today one man was so disgusted he handed back his plate and just walked out! Common Morrison just do what you ate great at!!
Miriam M . 2014-03-15
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Ordered 2 bacon sandwiches to take out. Service was very slow and bread was dry. Also take away latte, ended up with only half a cup out of serve yourself machine.
cazmez . 2013-12-16
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Great breakfasts at very reasonable prices - we love the traditional breakfast with toast, 2x fried eggs loads of fleshy bacon and we exchange beans for chopped tomatoes. Add tea and its all for less than £8 for 2.Tables kept clean and a speedy service - longest we have EVER had to wait is 25 minutes and then it was really packed - otherwise 10 minutes usually and the food if hot when it is served. Try it and keep the secret otherwise we will all have to wait longer!!
Miriam M . 2013-03-29
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141 Opinions
Break adequate although somewhat burnt toast. Biggest challenge was the supervisor, a middle aged lady who blond hair, absolutely reeked of cigarettes smoke and when visiting the table to clean up or check in, really put you off eating as he smells lingered in the air for ages. Young lass working there wearing shorts and face mask was by far the hardest working colleague. Supervisor by comparison was meandering around.
279 Opinions
Came after the parade and ordered food after a few drinks, great staff, great food and remembrance bits which I thought was a nice touch
45 Opinions
Fantastic food served by very friendly staff. Surf and turf was amazing followed by honeycomb cheesecake which was presented lovely. Oh and the John Smiths on draught was very agreeable.
588 Opinions
Great food, good atmosphere. Best steak we've had and we've been to Miller and Carter. Our waitress Brooke was amazing, funny, attentive and so so friendly.
29 Opinions
Went for Friday as its fish and chip day. As sign outside, showed it was their special for the day. The chips and Mushy peas were average, hard to get wrong really. However the fish not so good. The batter was crispy on outside then wet and slimy inside, looked horrible. It also contained the thinnest piece of fish. It cost £10.30 clearly not worth it. However the service and drinks were good. But as we mainly went for food 2* rating for me. Should have been a sign when only a handful of people were in pub.